Service administrator jobs in maiduguri, borno

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances. 

You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.

Key tasks of the role:

• To form part of the Core Leadership Team, providing overall strategic leadership across the Network 
• To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
• To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
• To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management 
• To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
• To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
• To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate 
• To oversee the production and sharing of papers for trustees in an organised and timeous manner
• To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
• To lead on the delivery of the Network’s Support Grant Programme
• To deputise for the Director as and when required
• Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience

This role involves working from home with some travel.

This is a great opportunity for an experienced Finance Manager who is passionate about Jesus’ mission and how we can bring change for families who are struggling around the world. At International Needs, you have the opportunity to use your finance skills to support the amazing ministries of our partners, and to hear firsthand about the impact of our work.

We need a dedicated individual to join the UK team, providing all aspects of charity finance and enabling our global partners to continue and grow their impactful work. We have been growing as an organisation over the last 10 years and want to continue to expand our ministries as needs have also been increasing.

Working together closely in our team, every day you would see the life-changing and transformational impact our work is having on families around the world. Could you join our team?

The Finance Manager is responsible to the Executive Director and responsible for:

1. Ensure Financial Sustainability—Develop and implement financial strategies that support the organization's long-term sustainability, aligning budgets with the charity's mission and strategic goals.
2. Strengthen Financial Governance and Compliance - Maintain strong internal controls and ensure compliance with relevant financial regulations, charity law, and donor requirements, including timely preparation of statutory accounts and audit processes.
3. Enhance Financial Planning and Budgeting - Lead the annual budgeting process and long-term financial planning, providing accurate forecasting, financial modelling, and scenario planning to support leadership decisions.
4. Optimise Resource Allocation - Provide insight and analysis to guide the efficient use of funds, ensuring that resources are directed to the most impactful programs and services.
5. Develop Transparent Financial Reporting—To build trust and demonstrate accountability, deliver timely and transparent financial reports to stakeholders, including the ED, trustees, donors, and regulators.
6. Support Fundraising and Donor Stewardship - Partner with fundraising teams to manage restricted funds, track grant expenditures, and support financial reporting to funders, ensuring alignment with donor expectations.
7. Promote Financial Literacy and Capacity building - Build financial awareness and capacity across the organization by training non-financial staff and ensuring budget holders understand and manage their financial responsibilities effectively.
8. Risk Management and Contingency Planning - Identify financial risks and develop mitigation strategies, including establishing reserves and contingency plans for economic uncertainties or funding shortfalls.

The role requires the job holder to profess and practice the Christian faith and to commit to the Employer’s Statement of Faith.

Right to work in the UK is required for this role.

Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.

Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.

You

Are you an experienced Chartered Financial Accountant, with extensive experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, as well as a role within the Senior Leadership Team?

We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.

If your application is successful, you will form part of the organisation’s Senior Leadership Team, helping Population Matters to continue to build on recent successes and increase its focus on impact.

How we’ll do things

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.

Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.

We will use blind recruitment practices to minimise unconscious bias.

The deadline for applications is midday on 6th June. We will hold first interviews on the 12th June remotely, with Joshua Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the afternoon of the 17th June, in person, with Joshua Hill and Amy Jankiewicz, Chief Executive.

Hours: 35 hours per week, Monday to Friday

Salary: Starting at £55-62,000, negotiable within this range

Contract: Permanent

Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy

Location: Home-based in the UK, with occasional travel and access to our London office space. We are afraid that we can not accept international applicants for this role. 

Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.

Thank you for your interest in Population Matters.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Fundraising Officer

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.

Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager  
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Sunday 8th June
Interview dates: First-round interviews will be virtual and take place in mid June

Purpose of the role

• Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
• Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
• Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
• Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
• Accountable for delivering our annual raffle and ongoing Lottery programme
• Support the wider Development team with admin relating to Fundraising

Ideal candidate

The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.

Person specification

Essential

• Experience of donor stewardship
• Excellent relationship building skills
• Ability to research and find vision aligned funders
• Ability to project manage the delivery of partnerships and/or events
• Excellent writing, communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Ability to multi-task and manage several different priorities at once
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• An understanding of GDPR in relation to fundraising
• Experience working in a CRM (Microsoft Dynamics experience a plus)

C£50,000 per year
35 hours per week
Remote
Fixed term to cover maternity leave
Here at RNIB, we're searching for an exceptional individual to join us at a really exciting time. As part of the newly formed Supporter Experience team, you'd be in a new role which offers plenty of scope to help shape the teams future.

The team is responsible for providing exceptional stewardship to our supporters that will optimise their experience and grow retention, emotional loyalty and lifetime value.

If you have experience in customer or supporter retention, ideally gained in a fast-paced environment, then you may be who we are seeking. You will be responsible for managing our Individual Giving loyalty products, including our raffle players and our committed regular givers, and developing our upgrade campaigns ensuring we reach our ambitious targets to enable us to reach more blind and partially sighted people and provide the support they need, when they need it.

To be successful in this role, you don't necessarily have to have gained your skills in a charity - you will have a an excellent understanding of campaign management and marketing channels that drive loyalty and make customers feel special.

You'll need plenty of energy and a willingness to work as part of a developing team with some great colleagues - great communication skills and the ability to build relationships quickly are essential.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

Location: Remote with occasional onsite work
Department: MARAC
Job Type: Full time
Contract Type: Permanent

Are you passionate about working to support victims of domestic abuse? If so, this role could be for you.

Multi Agency Risk Assessment Conference (MARAC) Coordinator

We have an exciting opportunity for a role based within our London MARAC Team, that requires knowledge and experience working within the domestic abuse sector, as well as strong administrative, interpersonal and stakeholder liaison skills.

Multi Agency Risk Assessment Conferences are regular meetings where information is shared by a variety of key organisations both statutory and non-statutory on the highest risk domestic abuse cases in order to create safety/action plans that help reduce and manage risk to victim/ survivors.

This position will require you to work closely with the MARAC Head of Service, MARAC Team, MARAC Chair and partner agencies to ensure referral thresholds are met, meetings are well organised, effectively coordinated, and accurate recordings of the meetings are taken and distributed following planned delivery requirements.

We are looking for a highly organised individual with the passion to make a difference, you will need proficient I.T. skills particularly in Word, Excel and case recording data base systems.

Standing Together is committed to ensuring our workforce is reflective of our diverse population and is therefore committed to increasing representation of staff of Black, Asian and Minority Ethnic (BAME) backgrounds across all roles and at all levels. We strongly encourage applications from within BAME communities.

Salary: £30,192 (ILW) per annum
Full Time: 35 hours per week
Location: Remote with occasional onsite work

CLOSING DATE FOR COMPLETED APPLICATIONS:

Friday, 30th May 2025, 22:59pm
Interviews: Friday, 6th June 2025

REF-221578

About This Job

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.

Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.

· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.

· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.

· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.

· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.

· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.

· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.

· Undertake any other tasks as required to support the digital projects team and training initiatives.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

About Children Not Numbers
Children Not Numbers is a UK-based NGO dedicated to supporting children impacted by conflict. Our mission is to provide essential services such as medical care, education, and psychosocial support - to improve the lives of the children and families we serve. The organisation is primarily volunteer-led, with a passionate team committed to making a difference.

Role Overview
We are seeking an HR Manager to oversee and support the HR needs of our volunteer-driven team. This includes managing recruitment, onboarding, volunteer engagement, and payroll administration. Working closely with leadership, the HR Manager will ensure HR policies, compliance, and processes align with best practices and our strategic goals. This role is ideal for someone who thrives in a fast-paced, remote environment and understands the unique dynamics of a volunteer-based organisation.

Key Responsibilities

Volunteer Lifecycle Management

• Coordinate recruitment, onboarding, role transitions, and offboarding processes for volunteers to ensure smooth operations
• Collaborate with managers to define volunteer roles clearly and foster a positive volunteer experience

Policy Development and Compliance

• Develop and review HR policies in accordance with UK employment standards, adapting them to fit a volunteer-based organisation
• Ensure GDPR compliance and maintain confidential records for all volunteers

Payroll and Remuneration Oversight

• Administer volunteer expense reimbursements and, where applicable, stipends, while collaborating with finance on accurate record-keeping
• Monitor pay spines for any contracted staff and align with budgetary considerations

Training and Development

• Identify training and development needs for volunteers, source relevant training providers, and coordinate volunteer development initiatives
• Promote a culture of growth, inclusion, and well-being within our volunteer team

Data and Reporting

• Prepare monthly HR reports to provide insights into volunteer engagement and retention
• Support leadership with data-driven insights to enhance volunteer experience and overall HR strategy

Qualifications and Experience

Essential:

• Chartered CIPD membership or a postgraduate qualification in Human Resources Management or Employment Law (or actively working towards these qualifications)
• Minimum of 3 years’ UK-based HR experience, with an understanding of volunteer coordination and management
• Knowledge of payroll processes and HR practices suited to a volunteer-based environment

Desirable:

• Experience in a remote or geographically dispersed organisation
• Familiarity with the charity sector and understanding of volunteer-led dynamics

Skills and Attributes

• Strong organisational skills and ability to work efficiently in a fast-paced, evolving environment
• Excellent communication skills, able to work tactfully with volunteers and colleagues at all levels
• Proficiency in Microsoft Office and HR systems, with strong attention to detail
• A commitment to confidentiality and promoting a respectful, inclusive workplace culture

An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe. 

The role sits within our Salesforce team, supporting all our countries internationally. 

The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. 
 

About Mission Without Borders International 

Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce. 

This position is within MWB International.  
 

About the role 

Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation. 

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests. 

With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades. 

Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests. 

The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives. 

Who we are looking for 

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. 

You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

SCIE Vision 

We are committed to building a society which enables people who draw on social care to live fulfilling lives. 

At the SCIE, we are driven by our values: 

·       Progressive – always learning and developing. 

·       Inclusive – working together for equality, diversity, and fairness. 

·       Credible – evidence-based, robust, and reliable. 

·       Transparent – open and honest. 

The role:

A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:

Coordinating and bringing together the day-to-day planning, monitoring and tracking of assigned workstreams, to report as per SCIE’s agreed Governance process for the DHSC Programme. 

With a proven ability to draw on and shape, sustain and lead on Programme Management you will coordinate activity that requires collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures.

Working closely with responsible Programme Head and Programme Director to support a proactive approach to organisation, problem-solving and innovation. 

What we are looking for:  

Example as below  

• Understanding of project and budget reporting, with the ability to prioritise effectively. 

• Ability to build positive relationships with colleagues and external partners.

• Good oral and written communication skills.   

• Strong planner with good attention to detail, communication, time management and analytical skills.   

• Proven ability to analyse qualitative and quantitative data to report on variances in performance of KPIs. 

• A proactive approach to organisation, problem-solving and innovation. 

• Commitment to equity, diversity, and inclusion 

• Understanding of Social Care Practice

• Experience of leading programmes

• Experience of leading teams

• Experience of using ICT effectively

What we offer in return: 

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE  

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us. 

We are looking for a driven and ambitious fundraiser to join our small but mighty fundraising team at a crucial period for the organisation as we find ourselves in the midpoint of our strategy period.

Since 2020 we have grown our income by 35%, refined our theory of change, invested in our digital and evaluation capabilities, secured multi-year funding and support from a series of well-respected funders and partners. This has laid solid foundations for future growth as we seek to revise our programmes, reaching the most vulnerable young people across London and Greater Manchester.  

Khulisa’s work continues to be known for putting well-being at the heart of positive change, transforming the lives of some of the UK's most vulnerable young people and supporting them to increase their wellbeing, self-esteem, enable educational inclusion. The highlights of the last year, include: 

• Supporting over 480 young people and adults 

• Surpassing £1.2 million in income 

• Significant improvements in Wellbeing being reported by 61% of our young people 

• 91% of our young people reporting feeling safe and not judged during our programmes 

We very much look forward to hearing from you and good luck! 

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Key Responsibilities 

• Trust Fundraising
• Prospecting – researching new trust and foundation opportunities
• Writing five-figure applications
• Managing a portfolio of 25-30 Trusts and Foundations
• Thanking – writing thank you letters, notes and confirmation receipts
• Banking – liaising with our colleagues in finance and supporters, to support receipt of funding
• Supporting the design of new thanking materials and a schedule of keeping supporters updated - thank you cards, seasonal messaging, reporting templates 
• Reporting – annually to donors, managing reporting schedule with Senior Fundraising Manager and colleagues in finance.
• Small trusts outreach and mailings.
• CRM: Updating our database on a weekly basis, data entry, updating current funders, payment schedules, agreements, building dashboards
• Monthly review of fundraising pipelines and opportunities, supporting the team with forecasting and their own pipeline management 
• Participating in cross team meetings with fundraising agenda’s - bid kick off meetings,  delivery/funders meetings, E&I, programmes.
• Finance – monthly reconciliation meeting.
• Logistics support for donor engagement days/meetings
• Managing case study bank and securing new case studies from the Programmes Team. 
• Team work and Administration
• Cross-team working – connecting with the programmes team on a regular basis
• Responding to all cross-organisational needs, including wellbeing surveys, attending team meetings and collaboration sessions
• Minute taking on a rolling basis across the team
• Preparing external meeting briefs
• Representing the organisation externally – conferences, networking etc.
• Contributing into fundraising reporting to Khulisa’s Board of Trustees 

Skills  

• Experience of writing clearly to communicate complex issues in a compelling manner 

• Strong ability to summarise text and key points, tailored to different audiences. 

• Strong written and verbal communication skills  

• Excellent eye for detail, strong systems and processes management skills 

• Ability to write reports in a concise, engaging and accessible manner 

• Strong people skills and willingness to work as part of a wider team 

• Ability to work independently using own initiative 

• Strong levels of comfort with using new, complex technology 

Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential

Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.

About Us

CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.

Role Overview

The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.

A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.

Key Responsibilities

· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.

· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.

· Raise the profile of CAPs in Scotland and ensure that their impact is recognised by key stakeholders.

Specific duties to include the following:

o Represent CAP at all operational meetings.

o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.

o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.

o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.

o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.

o Produce a monthly progress report on all schemes and pipeline activity.

o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).

o Assist with event planning and profile-raising opportunities such as MSP visits to CAP projects.

Skills, attributes and experience

• Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, Alcohol and Drug Partnerships, police, retailers and licensing.
• Excellent organisational and sound project management skills.
• Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
• Act as an ambassador for CAP at meetings and events including parliamentary events.
• Excellent presentation and all-round communication skills.
• Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.

Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 2.5 days of consultancy per week or around 100 days per annum. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.