Service administrator jobs

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, London Spine points 33-29
• Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
• PCS Clapham

Successful candidates for the Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Monday 24 November 2025

Interviews will be held in person: Tuesday 9 December 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 1225

Grade: Band 3, London

Salary:

Spine points 33-29

Starting salary £43,715 p.a. rising to £48,846 p.a.

Location: PCS Clapham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 1225

Date: November 2025

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

In-Work Support Worker (Job Coach)
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract (Bank Staff)

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

About the role:

As our Corporate Partnerships Lead, you will play a pivotal role in shaping the future of Single Homeless Project’s (SHP) partnerships with businesses across London and beyond. You will lead a talented and driven team, inspiring them to deliver exceptional results as you grow a programme that already engages thousands of corporate employees each year. Through strategic relationship building, creative collaboration, and authentic storytelling, you will connect the values and ambitions of our partners with SHP’s mission to end homelessness in London - turning corporate energy into lasting social change.

Working at the heart of SHP’s Fundraising team, you will lead the development of innovative partnerships that raise vital income, expand our volunteering offer, and create meaningful opportunities for businesses to engage with our work. You will nurture relationships with existing partners, while securing exciting new collaborations that deliver mutual value and deepen their commitment to our cause. From six-figure fundraising initiatives to dynamic corporate events, your creativity and strategic vision will ensure every partnership reaches its full potential and has a measurable impact on our clients’ lives.

This is a chance to make a tangible difference while advancing your own career within a tenacious homelessness charity. At SHP, you’ll be supported to grow as a leader, empowered to shape strategy, and encouraged to bring bold ideas to life. Your work will directly influence how we connect with the corporate world - and, in doing so, help drive forward our mission to end homelessness and rough sleeping in London, creating a city where everyone has a place to call home.

Hybrid working for us means two days a week in our office in Kings Cross, with three days working from home - this can be discussed in more detail in interview. We would be looking for the post holder to start in early February 2026. 

About you:

• You’re an experienced relationship builder who knows how to inspire and engage businesses around a shared purpose.
• You have a proven track record of developing and growing successful corporate partnerships that deliver meaningful results.
• You think strategically but act creatively, finding fresh ways to connect companies with SHP’s mission and values.
• You’re confident managing people and enjoy helping your team reach their potential while achieving ambitious goals together.
• You’re comfortable working towards income targets and know how to turn insight and opportunity into action.
• You care deeply about social impact and are motivated by the chance to help end homelessness and rough sleeping in London.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 16th November at midnight

Interview date: Wednesday 26th and Thursday 27th November online via Microsoft Teams 

This post will require an basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).

What will you be doing? 

Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.                             

What will the role involve: 

• Leadership of the Advice and Infromation Team 
• Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
• Partnership and Stakeholder Mangement 
• Full job description attached and avaialble on our website.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 29th October 2025

Recruitment morning will be held on 6th November 2025 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: Starting from £24,523.79 (increasing upon completion of competencies)

What's in it for You?

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
• Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
• Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
• Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression

Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre.

This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 12th January 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. 

Apply now to join a contact centre with a difference and start making a positive impact today!

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts.  You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.

About you

Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy.  You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.

You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.

How will you make a difference?

You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.

You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.

You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to.  Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.

We look forward to hearing from you.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.

£13.85 an hour on a zero-hour contract.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support.

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Building supportive, trusting relationships with customers
• Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
• Report any observations relating to customers welfare

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

About you:

• Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
• Approachable
• Can work well on own and also works well as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or
  obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible to ensure a job is done well and supports the customers needs
• Open to feedback and personal development

What you'll bring:

• Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Shropshire, Telford & Wrekin. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development

Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; MIDNIGHT 8 December 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location:  Based in Skylight Newcastle, City House, 1 City Road, Newcastle upon Tyne NE1 2AF

Contract: Permanent

About the role

Crisis’s Newcastle Skylight is looking for a team leader for our coaching team. You will be an essential part of our team supporting members who are experiencing or at risk of homelessness.  As team leader, you will hold of a caseload of members as well as supporting a busy and skilled team to ensure members’ homelessness is ended sustainably. At Crisis we are bold in our ambition to end homelessness and believe that to do so people need the opportunities to be healthy and thrive. Your role is to help people achieve their potential through working collaboratively, valuing lived experience and creating a psychologically informed environment.

About you

· You will have experience of managing coaching processes and demonstrate how this ensures effective service          delivery

· You will have experience of managing and delivering high quality coaching support

· You will have excellent knowledge of homelessness, housing and welfare

· You will be confident participating in multi-agency teams supporting vulnerable people

· You will have experience line managing and motivating a small team

· You will have experience of working in a psychologically informed environment

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 November 2025 23:59

Interview process: Competency based interview and meeting with member advisory panel

Interview date and location: 19 November 2025 in person at our Newcastle Crisis Skylight, City House, 1 City Road, Newcastle upon Tyne NE1 2AF

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Job Title: Bank Retail Assistant

Salary: £15.18 per hour

Team: Retail

Hours: Ad hoc as required

Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistant  to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                                         

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

 This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

About the role

Your key purpose will be, in the absence of the manager or assistant manager,  to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

About you

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.  You will be a car owner/driver

You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team.  You will be

organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and  flexible and willing to undertake varied responsibilities as part of a team

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

Other Requirement

Essential:

• Car owner and UK Driving Licence as role requires one to go across different sites
• Retail experience

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check. 

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: 15 November 2025

Interview Date:  Flexible

Social Prescribing Link Worker

Are you passionate about empowering people to live healthier, happier lives? Want to be part of a multi award-winning service that’s making real change? This is your chance.

Live Well Wakefield is a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence. The team is growing and we're looking for dynamic, compassionate, and motivated individuals to join our team as Social Prescribing Link Workers, working within Wakefield District Primary Care Networks.

With major developments in Primary Care and neighbourhood working, now is the perfect time to join us on this exciting journey of transformation and innovation in health and wellbeing support.

About the role

As a Social Prescribing Link Worker within Primary Care, you’ll work with Wakefield’s communities, connecting people tolocal non-medical services, support, and activities that help tackle health inequalities and improve quality of life. You’ll:

• Support people one-to-one to identify their needs, set wellbeing goals, and access community-based solutions
• Be embedded within a local Primary Care Network and work as part of a multidisciplinary team
• Develop and grow strong partnerships with voluntary and community organisations, and NHS and social care services

We’re looking for individuals who:

• Are great listeners, relationship builders, and natural motivators
• Are experienced in supporting people to improve their health and wellbeing, including those with complex needs, or from diverse communities
• Are confident working independently and within multi-disciplinary teams
• Are committed to equality, inclusion, and making support accessible to all
• Have a strong understanding of health inequalities and social determinants of health
• Have excellent organisational, communication and IT skills
• Have a full driving licence and access to a vehicle

What do we offer?

In our 2025 staff survey, 100% of the team told us they enjoy working at Live Well Wakefield. “I’ve not worked anywhere assupportive as Live Well”.

• 28 days holiday a year plus bank holidays
• 5% salary contribution to a pension scheme
• Access to Occupational Health
• Access to health service discount schemes, including Blue Light Card
• A range of policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Counciland Wakefield’s seven Primary Care Networks.

We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

How to apply

If you’re ready to support us in achieving our goal of creating healthier, more connected communities across Wakefield District. Whether you’re already experienced in social prescribing or passionate about community wellbeing and ready to take your next step, we’d love to hear from you.

Please note this post requires an Enhanced DBS Check to be carried out.

‍Closes: Monday 17 November 2025 at 9am
Interviews: will take place in person in Wakefield District between 26 - 28 November