Sexual Violence First Contact Navigator

SALARY:  £24,174.00 per year

HOURS: Full time – 37.5 hrs per week

CONTRACT: 2 years

LOCATION: Thurrock, Essex and some travel across Essex

CLOSING DATE: 5pm 16th August 2020

INTERVIEW DATE: Monday 24th August 2020 and will take place online or in person in Thurrock.

This post is subject to satisfactory references and Enhanced DBS checks.

SERICC is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9 and Part 1

The First Contact Navigator service is run by SERICC in partnership with SOS Rape Crisis and Centre for Action on Rape and Abuse (CARA) providing a single point of access into specialist sexual violence services.

Navigators support clients to access bespoke assistance around their needs after having experienced sexual violence including support with advocacy, counselling, criminal justice, drugs and alcohol support, housing, etc. The Navigators work with survivors across Essex. The role is a fast-paced role delivering short-term intensive casework to survivors, and in some instances, advocating on their behalf with statutory and non-statutory services.

This is a unique opportunity for an experienced practitioner to work in an innovative service which improves responses, access and support for survivors of sexual violence in Essex.  Navigators work from a person-centred, trauma-informed and survivor-led, integrated approach ensuring individualised care pathway.

The successful candidate will have specialist knowledge in sexual violence as well as frontline experience supporting survivors. You will need exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone-focused role. If you have these skills, and want to join this unique and innovative service, we would love to hear from you.

The role is office based and we offer staff benefits including generous annual leave, 3% pension, access to workforce assistance programme and comprehensive training and support.

Please read the application pack before applying.

For full job description and application process please download application form

Please note if you have not received a response to your application by 5pm 20th August 2020 you can unfortunately assume your application has not been successful on this occasion.

Age UK Lewisham and Southwark offer high profile services supporting people aged 50+ in the borough of Southwark and Lewisham. A large part of what makes the services a success is due to the work of our Navigators, who support people using a person centred approach to address issues with isolation, malnutrition, safety at home and helping people to access the services they need.

The Community Navigator is an exciting new role working closely with older people, Rehab and Re-ablement team, support staff and local partners to ensure people are being supported holistically following discharge from services.
Navigators’ will support older people during the transition from care homes and other bed based settlements into clients own home and link them with local services. There are increasingly challenges to older and frail people and to Health and Social Care services where demand for services, and particularly those of hospital services increase.  It is during this period that it becomes even more critical that there are a range of appropriate, timely and proportionate services in place.

This is a busy, fast paced and rewarding role; giving you the opportunity to make a real difference. The role is largely home based with some days at our main office and Southwark Council office. You will be working closely with the rehab team and a team of friendly and knowledgeable Navigators, Coordinators and Advisors. Working hours are Mon – Fri. You will need to be able travel across the borough of Southwark.

If you are a good listener, a positive thinker and passionate about supporting older people we want to hear from you.

Closing date for applications is 18:00pm on Friday 28th August 2020.

Interviews will take place on Tuesday -1st September via Zoom.

The role is 3 months fixed term (may be extended dependent on funding)

Job title: Executive Assistant & Governance Officer to the Executive Leadership Team & Trustee Board.

Salary/Rate: £30,000 pa (pro rata £15,000)

Hours: 0.5 FTE, flexible working required subject to requirements and demands of the role.

Status: Permanent

Reporting to: CEO (Direct), Chair of the Board (Indirect)

Background

The Felix Project is a dynamic London charity that works with food suppliers and charities and schools to reduce food waste and food poverty. We were set up in 2016 by entrepreneur, Justin Byam Shaw. 

More than eight million people in the UK struggle to afford to eat every day, while our food industry generates 100,000 tonnes of edible food waste each year. 

We rescue good food that cannot be sold and would otherwise go to waste.  This is high-quality and nutritious, including a high proportion of fresh fruit and vegetables, baked goods, salads, meat and fish.  We collect or receive food from 170 suppliers, including supermarkets, wholesalers, farms, restaurants and delis. 

We sort and then deliver this food to charities that cook meals and prepare food parcels for vulnerable people and to primary schools to distribute to children and their families. In 2019 we delivered over 2,700 tonnes of food to more than 310 London frontline charities and primary schools. This is enough food to make over 6.6 million meals. 

We have 40 staff, 500 active volunteers, and a fleet of 22 vans.

We currently have 3 main operations: our 2 depot operations at Enfield and Park Royal and our Central London operation.  The depots are open during the day and from these we collect, sort, deliver and store surplus food using our own vans completing pre-configured routes.  Our Central London operation runs in the evening and does point to point re-distribution directly from food retailers to charities, without the need for depot storage.  The Central London operation is fully “green” and uses electric vans and walking and cycling routes to extend our reach.

In October 2020, The Felix Project will be joining forces with FareShare London, with staff and volunteers from FareShare London becoming part of the Felix Family. This exciting partnership means that all current FareShare London volunteers will join us as The Felix Project volunteers, and will involve a transition period as we begin working more closely together and learning from each other. The goal of this partnership is to ensure that we are able to deliver more food to the Londoners who need it most.

Role Overview

This is a new post at the charity that will play a key role in supporting, advising, and coordinating the very busy workloads and schedules of the charity’s 4 person leadership team of CEO and 3 Directors. You will also provide support to a very senior, committed but remote voluntary board of trustees. You will be a very highly organised and diligent professional with an eye for detail, strong administrative and communications skills, together with a strong knowledge and understanding of charity governance and administrative management.

You will be expected to adopt a very flexible working routine, attend meetings throughout the month and prepare and disseminate documentation in an efficient, timely and effective manner.

You will establish pro-active working relationships with the Personal Assistants and support staff for some of the trustees. In meetings you will be on hand to offer advice and guidance regarding charity governance matters and/or take actions to seek clarity on governance matters for the leadership team or board members.

Specifically, your role will require you to provide administrative and personal assistant support to the charity Executive Leadership Team and Trustee Board, as well as act as advisor and administrator on matters of governance. This role will help plan, organise and manage all senior management team, board and board sub-committee meetings as well as ensure that all charity governance requirements are met and charity commission and other regulatory standards are maintained by advising and guiding the board and senior management.

Duties & Accountabilities

• Plan, organise and manage all senior management team meetings and other key events; Timetable meetings, co-ordinate diaries, source and book venues and ensure that all meeting documentation is prepared, communicated and managed in a timely and efficient manner
• Support the CEO and senior management team with administrational and other assistance, including diary management and co-ordination, communications with external people and organisations and other general support
• Attend all Trustee board, board sub-committee and senior management team meetings as clerk and administrative support including taking minutes and actions; Timetable meetings, co-ordinate diaries, source venues and ensure that all meeting documentation is prepared, communicated and managed in a timely and efficient manner
• Support the Chair of Trustees with occasional administrational and other assistance, including diary management and co-ordination, communications with external people and organisations and other general support;

Person Specification

Essential Skills & Capabilities

• Highly organised; Able to manage colleagues diaries and support and co-ordinate busy, varied work schedules
• Very strong administrative skills; Able to produce structured concise and clear reports and board documentation and meeting minutes and actions
• Strong working knowledge and understanding of general charity governance and regulatory requirements, including providing advice to board members and the leadership team
• Strong Communicator with very good professional verbal and written skills
• Capable of using various technology platforms (e.g. Microsoft; Outlook, MS Teams and Sharepoint) and other communications tools and approaches
• Able to work in a flexible, self-driven manner working remotely using technology to stay engaged with a wide range of stakeholders and partners

Desireable Skills & Capabilities

• Strong research and investigative skills to provide information and clarification on matters to the leadership team and board
• Great customer service approach: Friendly and solutions focused, with a can do attitude and problem solving skills.
• Committed and passionate about the cause of the charity

Interviews

First round interviews will be w/c 7 September. This is likely to be followed by second round interviews w/c 14 September.

Sightsavers is looking for a Finance and Support Services Assistant for its office in Lilongwe, Malawi. The position reports to the Finance and Support Services Manager and is responsible for all aspects of Financial and Support Services within the Sightsavers Malawi programme and will participate in broader aspects of management as well as program design and implementation.

Location: Lilongwe, Malawi

Salary: Local terms and conditions will apply

Contract: One Year Fixed Term

The Finance and Support Services Assistant will support the head of Finance and Support Services, in the formulation and implementation of sound financial and administrative procedures and plans while overseeing the preparation of the financial statements and returns in accordance with statutory, regulatory and other requirements. The position also supports in strengthening financial management, accountability and capacities of partners in accordance with the Sightsavers Partnership Development Policy.

The incumbent will also facilitate the development of annual budgets and monitor its implementation, as well as provide challenge and support to other organisational program formulation, assessment and development.

The ideal candidate will possess as a minimum a diploma in accounting and finance as well as a professional qualification in accounting (e.g. ACCA, CIMA). They should possess extensive working experience ideally gained in an INGO environment, but experience of audit and government organisations would also be advantageous. They should also have experience in managing major donor grants (setting up grant management systems, financial reporting and monitoring tools), Project Management, Human Resource Management and Administration.

Good interpersonal, communication and auditing skills together with the ability to work with project budgets, forecasts and reports and an in-depth knowledge of computer financial packages are also vital to this role. This is not an exhaustive list of duties and further details may be found in the job description.

We anticipate that interviews will take place 24 – 26 August 2020.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Supporter Services team ensures that our donors, fundraisers, campaigners and volunteers have the best possible experience supporting Crisis. The team is at the heart of what Crisis is doing to end homelessness – keeping our supporters with us to achieve our goal.

About the role

As one of our Supporter Services Assistants, you will be joining the Supporter Services team at an incredibly exciting time. The Christmas period is always our busiest period, and you’ll play a crucial part in making sure our supporters receive an excellent experience however they interact with us. While you are part of our team we will ensure that you receive thorough training and ongoing development, and you’ll gain a deep insight into charity fundraising, supporter care and how we as an organisation are working to end homelessness. We’re really looking forward to hearing from you! 

About you

To be successful in this role you will share our belief in the importance of excellent, personalised supporter care. You will be able to communicate effectively over the phone and in writing, tailoring your approach to each and every supporter. You will need to be at ease with using a customer relationship database (we use Raiser’s Edge). Our team relies on each other to bring about the best outcomes for our supporters by sharing our experiences, learning and developing together. You will love working in a busy environment and be great at multi-tasking.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

• Mandatory pension scheme, with an employer contribution of 8.5%

• 25 days’ annual leave which increases with service to 28 days

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. Please address points 2, 4, 5 & 6 only from the Person Specification in your supporting statement. The job description is available on our website by clicking on the red 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 16 August 2020 (23:59)

Interviews will be held on 25th or 26th August 2020 (including a short test)

We value diversity, promote equality and encourage applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.

For more information about our work or to see our work in action, please visit our website.

 
Registered Charity Numbers: E&W1082947, SC040094

Services Assistant Manager - Supported Housing (Part Time)
Watford, Hertfordshire

About Us

New Hope is a charity that exists to support individuals who are homeless or in vulnerable housing. Providing accommodation as well as group and one-to-one support, we seek to transform and rebuild damaged lives. Founded upon Christian values, we support those of any faith. Our accommodation can sleep up to 66 people every night across three buildings and we are fortunate enough to be able to help over 500 people each year.

We are currently looking for a Services Assistant Manager to join our friendly team, working on a part-time basis.

The Benefits

- Salary of £22,156 pro rata (£13,294 per annum)
- 33 days’ holiday pro rata 
- Healthcare cash plan
- Discounts on shopping and restaurants
- The chance to help combat homelessness in Watford
- Develop vital skills and valuable experience

This is an amazing opportunity to help prevent homelessness on a local level and provide a fantastic service that is reaching out to some of society’s most vulnerable people.

Although we’re a large, established charity with over 70 members of staff, we still foster a friendly, supportive atmosphere with a family feel. We care about the happiness and wellbeing of our staff and volunteers and do all we can to ensure they feel valued and appreciated.

The Role 

As a Services Assistant Manager, you will ensure the successful delivery of SAHA, our supported housing service, which is based in buildings owned by the Salvation Army. This includes the effective running of the New Hope House, The Manse and our follow-on floating support service.

SAHA focuses on residents’ recovery from addiction, as well as improving their mental health, general wellbeing and self-esteem. Our 10-bedroom shared house, New Hope House, provides a high level of support to residents. The Manse is the first of our two move-on properties and offers residents more independence. 

Some of your duties will include: 

- Line managing a team of Support Workers
- Supporting residents to achieve their goals 
- Using resident feedback to shape and develop the service  
- Ensuring that any building maintenance needs are reported correctly and monitored
- Deputising for the Service Manager when required 

About You

To join us as a Services Assistant Manager, you will need: 

- Experience of working with vulnerable adults, particularly people experiencing homelessness, people experiencing mental health challenges or people engaged in substance misuse
- Previous experience of leading and developing a diverse team 
- Experience of working in a person-centred approach 
- A commitment to our values 
- The willingness and ability to work outside of normal working hours on occasion

Other organisations may call this role Assistant Housing Services Manager, Supported Housing Supervisor, Supported Housing Team Leader, Senior Support Worker, or Social Care Team Leader.

This is a part-time role, working 24 hours per week (negotiable). Hours are as follows:

Monday: 9:00 – 13:00
Wednesday: 9:00 – 17:00
Thursday: 14:00 – 17:00
Friday: 9:00 – 17:00

Webrecruit and New Hope are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a rewarding challenge as a Services Assistant Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Victim Support are looking for a Service Delivery Assistant to work based in Greater Manchester, Bolton.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The role is to support the daily operations of Greater Manchester Victim Services in accordance with national and local policy and procedure as directed by their line manager or those delegated to by their line manager.

The main purpose of the job is to provide support to the designated line manager and duties designated by the line manager in accordance with Victim Support's National standards and local policies and procedures.

Majority of the time will be spend answering to and responding to calls and incoming requests for information. The aim of the role is to serve as a central administration team to support the wider GM team and act as a central base for the coordination of service delivery.

• Maintain computerised case management database and manual records in accordance with relevant internal and external policies, procedures and legislation
• Responsible for the processing of incoming referrals ensuring all data is complete and triaged to appropriate area
• Receipt of victim self and third-party referrals, recording them on the database accordingly
• Deal with general telephone and reception enquiries, which will include contact with victims
• As appropriate to liaise with other organisations and agencies on behalf of victims
• Provide general administrative support. Tasks may include (but are not limited to):-
• Providing accurate verbal and written information
• Typing of minutes, letters and reports
• Purchasing of office supplies

• Assist with the recruitment of volunteers, including supporting interviews as required
• Assist with raising purchase orders using the Agresso system
• Checking volunteer expense returns and inputting volunteer hours onto the collation spreadsheet
• Assist and supply information and correspondence to internal and external contacts in accordance with required deadlines
• As required, assist operational staff who deliver promotional events to produce course materials and with course management e.g. booking venues
• Assist in raising awareness of Victim Support, provide support to fundraising activity and take part in local fundraising events
• Deal with incoming and outgoing mail appropriately

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the essential criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Citizens Advice Hampshire
Gambling Support Service Project Worker
Salary: £24,500 per annum

Pension: The charity operates an Auto Enrolment pension scheme. After six full months employment you are entitled to join the Citizens Advice Hampshire pension scheme and if you join the charity will contribute 5% of your basic salary and you will contribute 3%

Hours: 37.5 hours per week (some flexibility is required for occasional evening/weekend work)
Holidays: 20 days per annum plus Bank Holidays and fixed days
Location: Citizens Advice Hampshire (the post holder will be expected to travel to partner agencies throughout Hampshire, Sussex and Kent)
Duration: Fixed term contract until 31st March 2021.

Closing Date: Tuesday 18th August 2020, 10am
Interview Date: Friday 21st August 2020

The Gambling Support Service (GSS) is a harm-minimisation project focused on promoting public education and awareness to reduce the impact of gambling-related harm (GRH) in vulnerable individuals. The project embeds a public health approach, supporting frontline professionals who deliver a range of public services to develop capacity and capability to identify and support people at risk of gambling related harm.

Role Purpose

● To provide face-face and online training; workshops and events for frontline staff (within the Citizens Advice network, and wider) and increasing capacity for identification of gambling related harm
● To raise awareness of gambling related harm to service users and providers
● To screen, identify and offer advice, information and support for anyone at risk of gambling related harm

Applicants for this post must have a strong commitment to equality and social justice.
Citizens Advice Hampshire values diversity, promotes equality and welcome applications from all sections of the community.

This is a fantastic opportunity for someone who is looking for a new challenge in the West Midlands.

Arden Place is a brand new supported living accommodation for adults with learning disabilities and autism in Tile Cross, Birmingham.  Arden Place is a Bromford My Place Service. My Place, is a unique Supported Living model created to provide appropriate accommodation for people with long term conditions such as learning disabilities or autism. Bethphage are the care provider, providing on site care and support for people living at Arden Place and helping them to connect with their community through meaningful activity.

These brand new purpose built flats are designed to meet people's current and future needs, providing a safe and secure long-term home in the heart of the community. The scheme has 14 purpose built self-contained one bedroom apartments.

Arden Place has a community hub with a lounge, meeting room and kitchen which not only provides a social area for people living in the scheme, but it also provides facilities to deliver training, employment advice and activities to both the people we support and the wider community.

This great opportunity has opened up for an Assistant Service Manager in our Supported living services in Birmingham.

As well as supporting the service manager in Arden Place, we require you to also support with our established supported living services for four adults with learning disabilities in North and South Birmingham. 

The people we support in all these areas have varying needs of support some of which require personal care. All services will be supporting people with Learning disabilities, Mental Health and Autism. The Assistant Service Manger will also be expected to support in all of these areas. 

Evening and Weekend Work may be required as part of the role and participating in our on-call rota.

All services will focus on a person centred approach and promoting people’s independence

About our organisation 

Bethphage is a registered charity which was established in 1994 and provides support to adults with learning and physical Disabilities in Shropshire and the West Midlands.
Everything we do is individually designed to enable people to achieve their potential and meet their objectives and need for support. The people that we support may live in their own home, a home that is shared with other people, their family home or a shared care home.
It is the aim of Bethphage to provide outstanding care and support throughout the organisation so it essential that you will be dedicated to providing the highest levels of care that you can.

You will be required to create a team that champions excellent support by actively coaching and modelling respectful positive approaches to achieve the greatest possible independence and quality of life for the people we support, based on an understanding of what is important to and for them.

If this opportunity sounds like you, and you can demonstrate the following attributes, please get in touch

• Open and Honest.
• Committed.
• Person Centred Approach.
• Proactive and innovative

Essential Requirements

• Level Three in Health and Social Care
• Previous Supervisory Experience
• Driver
• Car Owner

Desirable Requirements 

• Experience of developing new services for adults with a learning disability, Autism and/or Mental Health
• A good understanding of partnership working.

Benefits of Working for us

• Competitive pay
• Simply Health Cash Plan
• Long service rewards
• Contributory Pension scheme
• Development opportunities
• Recruitment awards
• Paid enhanced DBS certificate
• Paid training

*Please note, interested applicants must complete an application form

Closing date - 14th July (this may be extended) 

Interview Date - 22nd July - (this may change)

“To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.” 

This is a role which gives an opportunity to someone who is dynamic, strategic, is enthusiastic about serving the organisation’s Christian mission, prizes excellence and leads others well.

As Head of Accounting Services, your role will be to manage a team of up to ten staff delivering accounting services to over 370 clients (including your own client portfolio); forming client delivery strategy in consultation with the Leadership Team; and ensuring that the team continues to deliver quality professional services.

Main responsibilities:

Service delivery: 

• Oversight and responsibility for the delivery of the Accounts Examination Service, including line managing other team members, and ensuring clients receive an excellent service which complies with our Service Level Agreement.
• Managing own client portfolio of 50+ clients, including conducting accounts preparation and examination, and giving professional advice to our clients when appropriate.
• Being responsible for overseeing the AES budget, monthly KPI results, profitability, utilisation, and capacity workings.
• Responsibility for overseeing technical compliance:
  • Ensuring awareness of Charity Commission and accounting body best practice on accounting and examinations;
  • Overseeing process and template updates in accordance with changing requirements;
  • Overseeing development and delivery of training within the team and managing others assisting with this.
• Reviewing resource capacities alongside strategy in developing partnerships with new clients.

Strategy and leadership:

• As part of the Extended Management Team, working with the Leadership Team on short and long-term objectives for the Accounts Examination Service and the wider organisation.
• Liaising with the Chief Relationship Officer in strategy, reporting and budgeting.
• As part of the Relationship Services Leadership Team; seeking to strengthen cross-team collaboration, enabling an integrated service to our partners in ministry, and delivering excellent customer service. 

Overview

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

This role will support the Director of Knowledge and Insight (DKI) to make business-critical decisions and manage and develop staff to ensure that the day-to-day business in this directorate runs effectively. The person in this role will utilise their strong leadership qualities and organisational skills  to represent the DKI and TAWS at senior levels and develop and implement strategic plans and processes. They will also identify and realise income-generating opportunities in this directorate and wider. This role will also directly lead the Marketing Team and Research, Performance and Insight Teams and must have proven extensive track record of successfully managing similar functions as well as a strong data, research and analysis skills and knowledge of marketing and communications.

Main responsibilities:

• Work with the Director of Knowledge and Insight to lead and develop the functions in this directorate and identify and implement opportunities to expand the team. This includes recruitment and training activities.

•Lead the marketing, research, performance and insight functions, developing first-class skills and capacity that provides evidence and insight to inform strategy and delivery.

•Prioritise and manage resources and budget effectively, in line with finance policies and processes.

•Provide subject-matter expert knowledge across a wide breadth of research, performance and insight matters for the organisation and external stakeholders and partners.

•Lead on the development of robust marketing, research and insight strategy and policies in accordance to our vision and values.

•Lead on the development and implementation of performance measurement frameworks to monitor and report on progress across our projects and contracts, and inform decisions and planning of services.

•Manage collaborative partnerships that expand the geographic footprint and influence in which TAWS delivers. Work to ensure established relationships with current funders and partners are consolidated and maintained.

•Identify, develop and successfully realise business and consultancy opportunities, supporting the directorate to generate income as well as build a reputation for TAWS as market-leader in marketing, data, research and insight services.

•Work closely with the function leads in the directorate to ensure the effective management and co-ordination of processes and projects and provide effective support across the organisation.

•As part of the Leadership Team work to embed the organisational culture required to implement the mission, aim and values of the society and provide leadership and direction for TAWS.

•Line manage staff, following staff policies and procedures, conducting1:1s and appraisals, monitoring absence and attendance, and assigning tasks. Ensure staff are managed effectively.

Strategic Scope:

•Leads on formulation and application of strategy.

•Has extensive experience of delivering strategy for an entire function and operating at a senior managerial level (but below board level) in an organisation.

•Leads the function in following the organisation's strategic plan.

•Makes decisions critical to the organisation's success.

Business Skills:

•Heads a major function within the organisation.

•Accountable for financial performance in several specified areas

•Has a broad and deep knowledge of their technical or professional specialty and is able to apply that knowledge and its implications to the wider business.

Complexity:

•Represents the company and/or their industry at high levels (ie nationally or internationally).

•Understands, explains and presents complex technical ideas to both technical and non-technical audiences at all levels in a persuasive and convincing manner.

Autonomy:

•Establishes organisational objectives and delegates responsibilities.

•Accountable for actions and decisions made not only by themselves, but by subordinates.

Benefits:

· Bring your own device - £20 towards your phone bill monthly.

· Health Shield – discounted health benefit against eye examinations/prescriptions.

· +Plus EAP (counseling and DRs on call 24hrs a day)

· Death in Service – 4 times your salary paid to beneficiary.

· Nest Pension – 8% paid by TAWS 3 % paid by employee.

· Annual Leave – 25-29 days AL plus 5 wellbeing days

· Flexible working.

 

This is a great opportunity to join a professional fundraising team in a dynamic international development charity. Our goal is to reduce poverty and protect the environment in the drylands of Africa – helping some of the poorest communities in the world to grow a way out of poverty.

We’re looking for an enthusiastic, personable and conscientious individual with a passion for providing excellent supporter care for TREE AID’s donors. Your role will be to support all areas of administration for the Supporter Fundraising department, primarily through the administration of donations, donor correspondence and database analysis.

Key objectives are to:

1. Support all areas of administration for the fundraising department
2. Process donations and respond to enquiries, maintaining a high level of donor service
3. Work with the Finance Department to ensure accuracy of donations reporting
4. Assist with income generating activities and provide support to the Fundraising Officers

Who we are looking for:

We’re looking for an enthusiastic, friendly and organised administrator to join our professional fundraising team.

You will be confident in communicating with our supporters on the telephone and by email, have excellent written communication skills and be familiar with using databases for inputting and analysing data.

You will be responsible for a variety of administrative tasks, have excellent organisation skills and will be expected to play a vital role within the fundraising team.

To apply, send us your CV, together with a Supporting Statement (max. 2 pages) explaining how you meet the person specification, and equal opportunities form.

Closing date: 9am Wednesday 19th August
Shortlisted candidates notified: Thursday 20th August 2020
Online task submission date: Friday 21st August 2020
Interview Date: Wednesday 26th August 2020
Expected start date: Monday 28th September 2020 or before

Candidates must be legally entitled to work in the UK at time of application.
As a charity with limited resources we can only respond to successful applicants.

Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives?

About the role

St Mungo’s Rough Sleeping services provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing and we are currently looking for a motivated Assistant to join our No Second Night Out (NSNO) Assessment Hub in West London; to support the team in ensuring as many people as possible receive a rapid response, a full assessment of their needs and an offer of help to move away from the dangers of rough sleeping.

The role of a Hub Assistant Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients.  You will also be the first point of contact for clients and visitors and coordinating the Health and Safety within the service. 

In this vital role, it is essential that you are flexible to work on the weekly rota to ensure services are accessible to those who are homeless, at the time they most need our support. Hours for this role will be Monday - Friday 7.5 hours per day with exact shift times to me agreed.

What we’re looking for

This role will suit those with experience of working at pace in a public facing environment, you should also have:

• Understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.

• Experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behavior.

• Excellent communication skills and the ability to work well with others.

• Great organisation and the ability to prioritise and manage your own time.

• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives; and a willingness to develop valuable skills to achieve this.

St Mungo’s staff are currently working around the clock to support rough sleepers across London in a number of hotels that have been procured by the GLA in response to the COVID-19 emergency. These innovative projects aim to support clients to safely self-isolate; while also providing the opportunity for staff to carry out additional assessments for longer term options to support them away from the streets for good. NSNO staff will continue to work in these hotels until Assessment Hubs are able to reopen.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 7.30am-8.00am Monday to Friday,

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 24 August 2020

Interview and assessments on: 3-4 September 2020 (To be held remotely via video conference call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Job Purpose: To provide direct emotional and practical support to patients and carers

Key Responsibilities, but not limited to:

• Answering enquiries via telephone, email, online forums or social media in a sympathetic, informative and supportive manner, whilst demonstrating confidentiality and sensitivity
• Using the central database to record all correspondence, ensuring permission is gained to follow GDPR.
• Identifying gaps in patient information and assist in developing relevant medically approved resources to reflect current guidelines and advances
• Assisting with update of content on Charity Website and social media channels current and relevant.
• Supporting the organisation of all charity events including Patients Day, World Heart Rhythm Week, AF Aware Week & Support Groups
• Identify and support charity fundraisers by maintaining a close relationship until after the event