Service assistant jobs in london

Early Learning and Childcare Advisor

We are looking for an Early Learning and Childcare Advisor to join the team based in Scotland, in this remote working role.

Position: Early Learning and Childcare Advisor

Location: Remote/Scotland

Hours: Part-time, 18.5 hours per week

Salary: £28,000 - £32,000 pro rata

Contract: Temporary contract until 31st March 2026

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 10th October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

The Early Learning and Childcare Advisor supports the organisations contribution to policy development and guidance on the delivery of early learning and childcare. Ensuring an effective voice of the sector in Scotland is critical to success, as will strengthening support for and developing our membership base. The Early Learning and Childcare Advisor supports delivery of the Scottish Government contract ensuring achievement of targets.

The role also involves the development of training, publications and other products and services for Scotland members.

The Early Learning and Childcare Advisor will be supported by the National Operations Manager (Scotland) and the NDNA central team. 

Main duties include:

• Support the National Operations Manager (Scotland) to ensure Scottish Government contract is delivered to meet all agreed criteria 
• Support policy development and guidance on the delivery of early learning and childcare in Scotland, ensuring nurseries have access to appropriate information, support, guidance, and training to contribute to improved quality of delivery of early learning and childcare
• Track and report on sales and trends to inform the development of products and services
• Support the National Operations Manager (Scotland) in the completion of sector consultations
• Gather intelligence and research from nurseries and public and third sector partners/stakeholders to inform on national policy and representation work and Scottish Government national policy as related to private nurseries
• Ensure effective dissemination of information to members, colleagues, other agencies
• Develop and maintain effective partnerships and relationships with partners and other agencies at regional and national level to enhance and promote activities and ensure maximum benefit for long-term sustainability and our members
• Promote the benefits of membership and access to its products, services and support

About You

We are looking for someone with a degree level qualification or equivalent experience in childcare and also:

• First hand experience of working in an Early Learning and Childcare role
• Experience of managing a demand-led workload
• Business and strategic planning
• Strong customer service or related experience.

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as EYF, Childcare, Nursery, Teacher, Teaching Assistant, Early Years Advisor, Childcare Advisor, Early Years and Childcare Advisor, Early Years and Childcare Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Executive Director of Brand, Marketing & Fundraising

Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent

At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.

We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.

What you’ll do

As Executive Director of Brand, Marketing & Fundraising, you will:

• Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
• Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
• Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
• Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
• Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.

Who you are

We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:

• A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
• Proven success in enhancing a brand to deliver organisational priorities.
• Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
• Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
• Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
• An inspirational leadership style that motivates, empowers and unlocks potential across teams.

Above all you want to be part of a movement of change-makers determined to end homelessness in our time.

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know – including how to apply.

Closing date: Wednesday 15th October, 9am

If you have a maintenance background, we can provide the training and support to gain the qualifications needed to be successful in this role. 

Working hours - Full time shift patterns: Week 1 - 07.00 - 16.00 / Week 2 - 09.30 - 18.30

Location: Our office in Harlow, Essex. (Due to the nature of the role and the on call rota you must live within 30 minutes of the site)

Internal role title: Business Services Officer in our Estates and Facilities Team.

About the role:

To provide front-line support services to Motability, Warwick House and Stadium Way ensuring high levels of customer service.The role is a diverse role with an ever-changing environment, workload and demand so the ability to work under pressure and with a variety of priorities is essential.

As part of this role there is a requirement to work out of hours, in the evening, weekends and bank holidays as required, In addition you will be on call 24 hours a day on a 4-weekly rota.

What you will be doing:

Helpdesk and Building Management System (BMS) Usage 

• Use the Helpdesk system to monitor, input, respond and react to jobs logged.

• Utilise the BMS to control and adapt settings of the heating, ventilation, and air conditioning (HVAC) system. Identify and act on fault alerts within the system and identify the correct course of remedial action. 

• Be the main point of contact for any plant room issues. Take and record monthly utility readings. 

 Vehicles and Driving Duties 

• Safely drive the company minibus when required. 

• In accordance with the departments pre planned maintenance schedule, co-ordinate the MOTs, servicing, Road Fund License applications and tail lift services for the company vehicles. 

• Keep the pool vehicles and minibus in good condition to ensure roadworthiness. Record mileage, maintain logbook records. Prepare and maintain user guides for all company pool cars.

• Prepare Motability Foundation vehicles for end of lease return in a timely fashion and as to limit any penalties. 

• Receive in from suppliers and provide handover of hire vehicles and pool cars to staff including instructions on safe use and record damage, fuel levels etc. 

 Maintenance and Health and Safety Duties 

• Provide light maintenance as applicable.

• Ensure that all access and egress areas are kept clear and risk free.
• Provide retrieval, storage, and distribution of items to and from our storage locations.

• Ensure that all health and safety paperwork and logbooks are maintained.

• Conduct Health and Safety Walk Rounds for all new starters.

• Provide management information in line with the PUWER regulations. 

• Move, relocate, and reassemble meeting room furniture to suit desired layouts. 

• Perform PAT testing and update records accordingly. 

• Perform Health and Safety inspections. 

• Assist with reporting, risk assessment writing and fixed assets records. 

• Undertake the Warwick House weekly fire alarm tests and associated paperwork.

• Undertake electrical testing, life safety system inspections (Alarms, FFE & EL), LCoP L8 Water monitoring, fire equipment monitoring and update records accordingly.

• Assist with employee workplace adjustment process ensuring that the best solution is reached.

• Act as the assistant to the Lead Fire Marshal during drills and evacuations, in their absence take on this role.

• Complete daily walk rounds ensuring any faults are logged, and remedial action taken. 

• Assist in the management of the COSHH registers on site.

• In line with procedures and policies, control contractors working on site ensuring security, safety, and compliance.

• As needed complete homeworking assessments, home visits and assessment checks for those staff on a blended working agreement.

• Check the condition of the Warwick House roof in line with PPM ensuring correct safety process is followed.

• Undertake working at height duties in line with the Motability Foundations risk assessment and PASMA tower training.

• Complete actions assigned through the legislation compliance system.

 Audio Visual and Technical Support  

• Be the first point of contact for any Audio-Visual queries, trouble shoot the system and resolve any issues.

• Design, arrange and deliver training for end users on how to use the equipment. 

Security and Disaster Recovery Duties 

• As required program the pass control cards for staff.

• Undertake the new starter and leaver process.

• Utilise the organisations CCTV system as appropriate in accordance with the security policy.

• Act as a key holder in the opening of the building daily.

• On a roster basis, act as a key holder for alarm activation call outs during the working week, out of hours and at weekends including public holidays. 

• Investigate any potential security issues that may occur during the day.

• Play a vital role in the recovery of the business in case of service failure or systems loss. 

Your experience:

Essential:

• Educated to GCSE Level or equivalent including English and Maths. 
• Full Clean Driving Licence.
• Light maintenance experience, ideally with good knowledge of building management services
• Good knowledge of vehicles.
• Good MS Office suite skills -Word, Excel, Outlook. 

 Desirable: 

• IOSH Working Safely trained. 
• PAT certificated. 
• PASMA trained. 
• DSE assessor
• Advanced driving course. 
• Passenger Carrying Vehicle (PCV) licence holder.
• Experience of CAFM or other FM based Helpdesk systems. 
• Experience of working in a FM office environment. 

Community Fundraiser - Home Counties

​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

​​

Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​

​

​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 26th September 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

We have one position for a Project Officer, or for the right candidate with relevant experience, a Senior Project Officer.

Hours: full time 37.5 hours per week

Contract: permanent (hybrid working)

Area: predominantly in the East of our region 

Could your next career move make a big impact on the environment?

This is an exciting opportunity to work in our Restoring Rivers & Catchments Team, developing and delivering a portfolio of physical enhancement projects on the ground. This role is suitable for an experienced and knowledgeable individual to build on their existing skills, overseeing all stages of river and catchment enhancement projects; from conception to development, design and physical implementation. You can have practical impact and influence on the natural environment creating sustainable and healthy rivers for the future.

The role of a Project Officer

Whilst this role will predominantly be in the East of the region, you will need to be prepared to work all over the South East should the need arise. River enhancement projects will typically include weir removals, fish passage easements (such as rock ramps, nature-like bypasses or technical fish passes) and river re-naturalisation projects (such as habitat enhancements, reconnecting floodplains & palaeochannels, re-meandering, and backwater creation). Catchment management projects are likely to include wetland creation, Sustainable Drainage Systems (SuDS) and Natural Flood Management (NFM) measures. We would be interested to know about any experience you have in the above fields when you apply.

Using your freshwater expertise and proven ability, you will proactively lead on smaller and medium scale projects while working closely with other staff, external partners and stakeholders. You will work with the rest of the team, drawing on the experience of more seasoned staff to help your personal career progression and likewise overseeing Assistant Project Officer and imparting your knowledge onto them. Most importantly of all, you will support the whole team, your line manager and the wider organisation.

About you

For this role we are looking for someone who is:

• Able to put their understanding of freshwater aquatic ecosystems to use by designing, overseeing and delivering projects in this environment.
• Able to work across the catchment to support the development and funding of projects.
• A great communicator able to engage and work with multiple stakeholders.
• Happy and able to get involved with the practical hands on physical delivery of the project.

About us

Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We are a fast growing Trust looking to expand what we are able to offer our communities, to understand their natural environment, including rare chalk streams, within the South East of England.

We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.

Please see our website for full details and job descriptions.

How to apply:

Please see our website for details on how to submit your application:

• a completed SERT Application for Employment form
• Equality and Diversity Monitoring Form (optional)

If you would like to discuss the position please visit our website. 

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

The Senior Accounts Technician plays a key role within the financial accounts team, working in partnership with the Director of Finance and Governace to ensure the smooth operation of financial systems and processes.

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.

If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.

We're looking for someone to help manage Crimestoppers in the Avon and Somerset area.

Contract: Fixed term until 31 March 2026

Location: Home-based (with regional travel across Avon & Somerset)

Hours: 15 hours per week (0.4 FTE, flexible, including some unsociable hours)

Salary: £15,531 per annum (£38,828 FTE)

Crimestoppers is seeking a Regional Manager to act as our representative across the region. This key role will:

• Lead the creation and delivery of impactful crime prevention campaigns with law enforcement and community partners.

• Coordinate cross-border and national initiatives in support of ROCUs, the NCA, and other agencies.

• Drive funding opportunities to support our work, from campaigns to outreach.

• Empower volunteer committees to thrive and achieve their full potential.

• Act as a spokesperson for Crimestoppers with local and regional media.

We are looking for someone with strong project management and budget management experience, confident in working under pressure, building strategic relationships, and occasionally working unsociable hours. Experience with the voluntary sector, media campaigns, or policing practice would be an advantage.

This is a really exciting opportunity to make a real impact in crime prevention.

You'll find more details in the job pack here.

Senior Policy Research Manager

Permanent

Salary: £45,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 5th October 2025

First Interviews: w/c 13th October 2025

Second Interviews: 21st and 22nd October 2025 

It’s an exciting time to join World Cancer Research Fund International’s policy team as we develop the next phase of our policy tools and resources. WCRF International leads and unites a global network of cancer prevention charities based in Europe and the Americas, providing the science, policy, and strategic direction that guides their work to prevent cancer worldwide.

We are recruiting a Senior Policy Research Manager to lead WCRF’s flagship policy tools, including NOURISHING, MOVING and the Blueprint for Cancer Prevention. You will translate the latest science into actionable policy recommendations, deliver high-quality research projects, and represent WCRF externally to maximise our national and international impact.

We are looking for a candidate with strong policy research expertise, experience in evidence-based advocacy, and the ability to turn complex science into clear policy solutions. You will bring an innovative approach, including exploring new methods such as AI, and be skilled at working across teams and with external stakeholders.

You will have a proven track record in managing policy tools or research projects, building collaborations and engaging senior decision-makers. Strong communication, leadership and stakeholder skills are essential to support WCRF’s strategy and enhance the influence of the Policy & Public Affairs team.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Job Title: Policy and Impact Officer

Location: Home working with some travel 

Contract Type: Permanent

Hours: 35 hours per week

Salary: £24,000pa 

DBS/PVG: Not required

Job Family: 3

Line Manager: Head of Policy and Impact

Closing Date:  30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Start Date: asap

Interview Dates: 23 October 2025

We reserve the right to close this vacancy early if we receive sufficient applications

Who we are

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do

We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. 

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

• We connect businesses with communities, creating meaningful employee volunteering projects.

• We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

Role Purpose

The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.

We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.

 You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.

Key Duties Responsibilities

· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.

· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers. 

· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.

· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.

· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.

· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.

· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.

· Work with project staff to help create impactful and engaging reports.

· Represent Volunteering Matters at charity and volunteering policy-related groups. 

 Essential Skills

· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.

· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.

· Confident communicator, able to engage with policymakers, sector partners, and community representatives.

· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.

· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.

· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

Experience Required

No specific experience is required.

Qualifications

Relevant skills and values alignment is more important for this role than specific qualifications.

Our Values & Way of Working

In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

We are seeking a motivated and proactive individual to join our friendly and supportive team to lead on individual giving, in memory and lottery fundraising - income streams that collectively raise over £1.5m each year. These income streams are at the centre of our new fundraising strategy, and we hope to build on our strong local reputation and loyal supporter base to grow income over the next five years, through online and offline acquisition and retention campaigns.

The successful applicant for this role will have strong experience in individual giving, but equally important is a curious, can-do attitude and a willingness to try new things and learn from mistakes. The right person will thrive in a busy environment and enjoy creating and delivering plans, events and campaigns, being both strategic and hands-on.

Our fundraising team offers a supportive and fun environment, with flexibility including up to 40% working from home, if desired, and a close connection to the work you will be fundraising for - our office looks over the Inpatient Unit and our supporters are passionate about giving back.

Other benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday. You can view more information about our range of benefits on our website.

Applicants should be prepared for a two stage interview process, with first interviews held over Microsoft Teams the week of 6th October, and second interviews in person in Pembury the following week.

For more information or for an informal chat about the role, please contact Sarah Bowes, Head of Public Fundraising

To apply, please visit our website.

Business Analyst - Finance Systems Replacement
Reference: SEP20250742
Location: Flexible in England. This role will be primarily home based but with regular travel (at least fortnightly) to RSPB HQ at The Lodge, Sandy, Bedfordshire, SG19 2DL. We anticipate that the successful applicant will be based within one hour's travel time from The Lodge
Contract: Fixed-Term, 18 months
Hours: Full-time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The RSPB is seeking a Business Analyst to support the Finance Systems Replacement project, a Board priority and a major digital change project. The Finance Systems Replacement project seeks to replace several systems that are over 20 years old.

The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places.

This role will ensure that Finance requirements are translated and configured correctly in our new finance system. You will work closely with our Transactional Accounting, Financial Accounting and Finance Business Partner Teams to gather requirements and understand current ways of working. Through Technical Workshops with our new provider, you will assist in translating requirements and documenting our new ways of working. You will assist in capturing requirements for the data migration and ensuring accuracy of the data migrated.

To capture these requirements and work effectively with the Finance and DT Teams regular travel will be required to The Lodge. This will be initially fortnightly on Thursdays but may increase based on workshop deliverables. The role will be mainly home based with regular Teams catch-ups with the wider Project Team.

You will help teams to:

• Analyse and understand the business processes, problems or opportunities.
• Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Identify and elaborate user and business needs to enable effective design, development and testing of services and business change.
• Make decisions related to prioritisation and minimum viable product by using analysis led insights.
• Ensure new products and services meet business and user needs, and are aligned with organisational goals as well as liaising with the technical and non- technical teams within the business.
• Understand any business and policy constraints that need to be considered, and assess the implications.

Essential skills, knowledge and experience:

• Competent IT user (e.g. MS packages, Outlook etc).
• Attention to detail and ability to understand accounting systems.
• An ability to produce clear written communications and good interpersonal skills.
• An ability to persuade and influence a wide range of people, both internally and externally.
• Excellent problem solving skills and ability to find creative solutions.
• Able to work under pressure and adapt to changing circumstances.
• Experience of working to a standard project management approach (eg RSPB Project Management Framework, Prince II).
• Experience of analysing complex business processes and recommendation of areas of improvement.
• Good workshop/meetings facilitations skills as well as experience in requirements gathering, analysis and documentation.
• Experience of providing effective support and assistance to project team as well as to testers, by helping in developing test scripts and help in preparing and conducting UAT.

Desirable skills, knowledge and experience:

• Experience of working with external stakeholders such as agencies and contractors.
• Demonstrable experience of developing and working in hybrid teams to achieve shared outcomes.
• Experience of delivering complex projects.
• Part qualified Accountant - CIMA, ACCA, or at least 5 years' experience in an Assistant Accountant Role.
• Experience of acting as a liaison between the business and technical areas during the design and development phases to ensure requirements are understood by all and all risks mitigated appropriately.
• Demonstration of good knowledge of usability methodology and framework for system development and a good understanding of the full software development lifecycle (SDLC).

Closing date: 23:59, Fri, 26th Sep 2025

We are looking to conduct interviews for this position from 1 October 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

No agencies please.

Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.

To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.

To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.

This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Title: Administration and IT Officer

Salary:£30,500

Position Type: Full time/Permanent

Reports to:Finance & HR Manager

Based at:   School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB

Working Hours: 9am-5pm (flexible)

Holiday: 31 days including bank holidays

Pension:   School Food Matters pays pension contributions at 7% of pensionable earnings

About School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Job Purpose

· To ensure the smooth running of the School Food Matters office

· With the support of our IT consultant, manage the charity’s IT systems to ensure optimal efficiency

· Develop our Airtable database to maximise the opportunities available to us on this platform

· To assist the Finance & HR Manager in managing and processing the financial affairs of the charity

Key Tasks

 Administration

· Liaising with our landlords on issues regarding our office space and facilities

· Ensuring the smooth running of the office, overseeing the set up and maintenance of office systems

· Managing the enquiries@ email address and answering telephone enquiries

· Assisting with administration and coordination of any events held by SFM e.g. strategy away days

· Organising staff events including celebrations, sporting challenges, quizzes and general fun to keep the team engaged and happy!

· Developing and maintaining an inventory of materials, and keeping the office materials tidy and well managed

· Working with the Super User Group to ensure that Airtable is used effectively to support delivery of our programmes, and to ensure contact details are accurate and up to date

· Working with the evaluation team to monitor programme feedback and data entry as required

· Providing support to the food ed team as required, particularly with project logistics

· Taking minutes at the quarterly trustee meetings

· Prepare invoices for customers, chasing and recording income in Xero as required

· Post transactions and reconcile bank accounts in Xero

· Process staff expense claims

· Maintain gift-aid data and make claims as required

IT

· Purchasing items for the office and projects as required, including IT equipment

· Managing IT and office set up for current staff and new starters to ensure a smooth working process and environment for all

· Maintaining the shared online filing system and making sure it’s kept up to date

· Reviewing and developing IT systems including telecoms to ensure they are fit for purpose

· With our IT consultant, implementing and regularly reviewing cyber security procedures of the charity

· Keeping abreast of new IT systems that could be of benefit to SFM

General

· Keeping up to date with safeguarding requirement and reporting procedures

· You will also undertake other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

· Experience of office administration and IT

· Excellent organisational skills including attention to detail, critical thinking, multi-tasking, prioritising and problem solving

· Confident and competent IT skills

· Positive personal attitude and a good team player

· Ability to work independently to agreed deadlines

· Ability to add value to SFM’s culture and ethos

Desirable

· Good oral and written communication skills

· Experience working with databases/accounting systems

· A good understanding of policies and best practice relating to running a small office

· Experience of setting up new office systems and processes to improve effectiveness

· An interest and enthusiasm for the charity’s mission

-         Experience of working in a small charity environment