Service delivery manager jobs in birmingham, west midlands
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About the Role
This is an exciting opportunity for the right person to join the Refugee Migrant Centre as its Finance Assistant. RMC is an established, award winning, regional charity, renowned for its work with refugees and migrants.
For over 23 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.
With the organisation expanding the finance department is also expanding and there is need for a Finance Assistant who will work closely with the key members of the finance department. This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover (from £776k to £3.8 million in the last 5 years).
Purpose and Scope of the Role
Job purpose:
To support the Finance Officer in all aspects of the finance function and be responsible for the Financial Administration side of the the team's daily activities. Maintaining accurate records and assisting with the production of financial reports for month end proceudres as required by the finance Manager. Must also be able to communicate effectively with internal and external staff and be able to work on using your own initiative within a team as well independently. The role requires excellent attention to detail.
Main duties and responsibilities of the role
The post holder will have at least 2 years’ in-depth Admin & Book-keeping experience which includes:
· Excellent book keeping, including bank reconciliations, sales and purchase ledger maintenance.
· Assisting the Finance Officer to record and monitor and track income and expenditure and maintaining balanced and highly accurate records using QuickBooks.
· Regular use of Excel to assist with maintaining and updating financial documents.
· Maintaining petty cash and reconciling monthly for the petty cash. accounts for Volunteers' expenses and general petty cash accounts for all 4 sites.
· Ordering equipment and stationery using the correct process and negotiating with suppliers as well as matching invoices to delivery notes.
· Monthly supplier statement reconciliations as well as liaising with suppliers to deal with any discrepancies.
· Analyse staff expenses in line with the organisation's policy.
· Assisting with the pension scheme reconciliations each month.
· Assist in the weekly payment runs to suppliers through faster payment matching, batching, coding, and posting supplier invoices
· HMRC and Pension Journals.
· Filling and scanning documents
· Assisting in any other tasks required for the position
Flexibility
In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Essential
- Minimum 2 years in an equivalent Finance Position.
- Practical knowledge of QuickBooks
- Excellent Knowledge of using Excel for financial spreadsheets
- Familiarity of project funding and charity sector funders
Applications will be assessed and suitable candidates will be shortlisted and interviewed on an ongoing basis and the Job will be closed once a suitable candidate has been appointed.
The client requests no contact from agencies or media sales.
Are you ready to walk alongside people who’ve experienced homelessness and rough sleeping, helping them take the driver’s seat in building a brighter, more connected future?
We’re looking for a Settle and Thrive Project Worker — someone bold, compassionate, and full of hope — to join Grapevine’s Strengthening People team. You’ll be working directly with people who’ve faced trauma, addiction, or isolation, helping them rediscover their strengths, connect with others, and shape meaningful lives.
What You’ll Be Doing:
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Supporting individuals to move beyond crisis, build confidence, and lead their own journeys of change
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Co-creating personalised plans and informal support networks.
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Designing and running creative, engaging activities that foster relationships and unlock potential.
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Acting as a trusted ally — a coach, a listener, a role model — while always empowering others to act for themselves.
What You Bring:
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A gift for building trust with people who may be wary or have been let down.
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Experience supporting people with complex lives or who’ve been marginalised.
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Real understanding of poverty, disadvantage, and what it takes to recover and grow.
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Creativity, flexibility, and a people-first mindset.
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Confidence to share your story, listen deeply, and connect human-to-human.
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You Are:
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Hopeful, curious, and driven by the belief that everyone has something to offer.
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Resilient and realistic — not fazed by slow progress or messy paths.
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Brave and willing to ask for help, for yourself and others.
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A great communicator who can inspire action and bring people together.
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Someone who thrives in collaboration and values learning every step of the way.
Working for us
We offer a friendly workplace with a strong culture of helping people uncover their potential. We’re committed to diversity and inclusion in our team and across our work, treating every person we meet as an individual with unique passions and skills.
In addition to our ethos, our employee benefits include:
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Flexible working
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Employee Assistance Programme
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25 days annual leave plus bank holidays (for full-time roles, pro rata for part-time)
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We offer an 8% non-contributory pension from Nest, which means Grapevine contributes the full amount and staff do not need to contribute (unless they want to add more).
Strengthening people, sparking community and shifting power in Coventry and beyond





The client requests no contact from agencies or media sales.