Service delivery manager jobs in hendon, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about supporting young asylum-seekers and refugees to make change happen? Do you understand campaigning and how to achieve change in the British political system? You could be our new Campaigning Youthworker!
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
About the role
The Campaigning Youth Worker (CPW) will work with young people who are seeking asylum or who are refugees in London to support them to seek change to laws and policies on the issues that matter to them. This role will be located in Croydon and King’s Cross, with regular attendance at our service delivery venues across London as required, including one evening activity per week.
The role will involve building relationships with young people who attend Young Roots activities and through outreach, having ongoing conversations about the issues that young people say matter to them, working with young people to understand how change to laws and policies happens and supporting young people to take campaigning action to achieve that change.
Please see the job description and person specification for full details.
Young Roots and recruitment
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification.
If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which supporting people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
To apply
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
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What is your motivation for working with Young Roots?
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What is your motivation for applying for this role specifically?
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What skills and experience would you bring that will enable you to be successful in this role?Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. Your skills and experience could be gained through work, community involvement, or personal and family experiences.
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 10am on Monday 5 January 2026
Interview date: 19 or 20 January (you will be able to indicate a preference if you are shortlisted). Successful applicants will then have a second interview round - a young person panel on the evening of Thursday 22 January at our Brent project.
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.
The Legacy and In-Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 18th January 2026
Interview date(s): First round (online): 26th & 27th January 2026. Second round (in person): 3rd February 2026
For full details on the role, please download the recruitment pack.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Clinician
Calling all Clinicians
Anna Freud is seeking a Clinician to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of and you can view them all on our Careers page.
Alongside our standard benefits, this role offers protected CPD time, regular clinical supervision within a supportive multidisciplinary team, and opportunities to contribute to service development, innovation and trainee supervision, all within a values-led organisation committed to wellbeing, reflective practice and equity, diversity and inclusion.
What you’ll do
In this role, you’ll work directly with children, young people and families who have experienced trauma, delivering high-quality psychological interventions as part of a supportive multidisciplinary team. You’ll balance clinical work with supervision, collaboration and contributing to service development, helping ensure our work is effective, evidence-based and centred on the needs of those we support.
- Deliver trauma-informed clinical interventions (1:1, family and group work)
- Carry out assessments and develop agreed treatment plans
- Work closely with colleagues as part of a multidisciplinary team
- Collect and use outcomes data to inform and improve practice
- Supervise and support trainees and contribute to skill development
- Liaise with external professionals and agencies around the child or family
- Maintain high standards of clinical recording, safeguarding and professional practice
What you’ll bring
You’ll be a confident, compassionate clinician who enjoys working with complexity and values working collaboratively with others. You’ll bring strong trauma-informed experience, a commitment to inclusive practice, and the ability to balance high-quality clinical work with reflection, supervision and service development.
- A recognised clinical qualification with current professional registration (e.g. HCPC, UKCP, NMC, ACP or BACP)
- Experience delivering therapeutic interventions to children, young people and families affected by trauma
- Training in evidence-based approaches such as TF-CBT, MBT-CYP or parenting interventions
- Experience working within multidisciplinary and multi-agency systems
- Confidence in assessment, formulation and outcome-focused practice
- Experience of supervising or supporting trainees (or readiness to do so)
- A clear commitment to equity, diversity and inclusion in all aspects of clinical work
Key details
Hours: Part-time (22 Hours per week) Including Wednesday. Usual working hours are Monday - Friday, 09:00-17:00.
Salary: £50,835 FTE, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): Clinical staff need to offer clinical sessions onsite at our London site (4-8 Rodney Street, London N1 9JH) for 60% ofworking hours.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Friday, 09 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday, 22 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely in week commencing 02 February 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
We’re looking for a talented Graphic Designer to help shape and elevate the Dogs Trust brand, crafting compelling multi-channel content that supports our strategic goals. You’ll also provide day-to-day guidance to fellow designers, ensuring high-quality, on-brand work is delivered on time, to budget, and to a consistently high standard.
What does this role do?
As a Graphic Designer you will:
- Develop and evolve Dogs Trust’s visual identity and campaign concepts across digital and print,
- Produce a range of marketing materials for internal and external channels, including digital and print assets,
- Lead multiple design projects from brief to delivery, working with colleagues and external suppliers to ensure on-brand results,
- Champion best-practice design, including accessibility and EEDI, while staying current with trends, tools, and maintaining key brand assets.
Interviews for this role are provisionally scheduled for week commencing 12th January 2026.
Could this be you?
We are looking for a highly creative and technically skilled Graphic Designer with a strong portfolio across digital and print, excellent knowledge of Adobe Creative Suite, and a solid understanding of digital accessibility and print production. The ideal candidate has strong strategic thinking, attention to detail, and the ability to manage multiple projects while maintaining a consistent brand identity. Excellent communication and collaboration skills, combined with a passion for animal welfare and experience in the charity sector, are essential.
The client requests no contact from agencies or media sales.
The essentials …
- Permanent, full-time
- £55,000 - £62,000 (depending on experience)
- 5 total direct reports (including 3 Leads; Training Courses, Venue Hire, & Energy Group Events, Senior Events Coordinator, and Events Marketing Executive)
- Hybrid working with 2-3 days a week at our London office
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
What you’ll be doing …
Our Head of Events (HoE) will bring leadership and strategic vision to the Society’s Events team encompassing scientific conferences, venue hire, and training courses, working to deliver the business plan and achieve targets for this active, income-generating department.
This role will be responsible for supporting the six-strong team in delivery of our busy events programme, working effectively with conference convenors, and providing exemplary support to our delegates, venue users, sponsors, and clients throughout the year. Working closely with the Director of Science & Engagement, our new HoE will work to develop robust and diverse income streams for the Society from our events as well as sponsorship and will oversee the expansion of our venue hire provision into new markets (e.g. weddings) in addition to seizing other opportunities for growth.
Overall responsibilities / requirements …
Management & Leadership:
- Shape and lead the Events team to deliver top-quality leadership and coordination of our events programmes and customer service for both internal users and external clients
- Continue to support a commercial approach to income generation across the Events department, to support revenue growth and diversification across sectors
- Grow event sponsorship, proactively identifying sponsorship opportunities and supporting the team, convenors, and others to become more confident in developing sponsor relationships and securing sponsorship income.
- Grow and nurture relationships with Fellows and external partners
- Grow and nurture relationships with internal staff across other departments, particularly those jointly responsible for delivering upon the Society’s strategic aims
- Provide leadership and mentorship to the Events team, supporting ongoing professional development
- Act as the senior Events representative at internal committee meetings, providing expert input on event strategy, performance, and future plans.
- Manage external relationships with Events partners, including catering suppliers, AV technicians, and Security where appropriate
- Lead on the delivery of appropriate Health & Safety management alongside equity, diversity, inclusion, and accessibility actions across the Events team and throughout our programme of public facing events
Conference Delivery:
- Oversee the management and delivery of Society conferences, events, and lectures alongside our Energy Group Lead and Senior Events Coordinator, including offsite delivery where appropriate
- Oversee the planning and delivery of flagship conferences for audiences of approximately 500+ delegates, ensuring high-quality audience experience and strong financial performance.
- Oversee the development and implementation of a strategy for the branding and marketing of events from web, print and social media alongside our Events Marketing Executive
- Embed a commercial approach to conference development and delivery
- Lead the development of partnerships across the Events team, including the management and delivery of joint, flagship events such as the Energy Geoscience Conference (EGC) series in partnership with GESGB
- Work closely with the Senior Leadership Team, staff, and Council, to grow the offering of Society events, in London and beyond
- Worth the wider staff team to ensure that our Conference provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members
Training Courses Delivery:
- Provide strategic oversight of the Society’s developing Training Course programme alongside our Training Courses Lead and Training Courses Committee to ensure commercial sustainability, quality, and growth
- Support the promotion and upscaling of our Training Courses programme alongside our Events Marketing Executive
- Work with the wider staff team to ensure that our Training Course provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members
Venue Hire Oversight:
- Provide strategic leadership, working with the Venue Hire Lead to develop and implement a comprehensive strategy to grow and diversify venue hire revenue, aligned with the organisation’s wider commercial objectives.
- Lead on the design, launch, and ongoing development of our new Weddings venue hire initiative in partnership with our Venue Hire Lead following the granting of our wedding license from Westminster City Council, ensuring strong market positioning and a high-quality client experience
- Work with the wider events team to improve booking and on-the-day service for internal and external venue-hire clients
- Oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider events team to deliver a consistently high standard of service.
- Lead on the procurement and management of key suppliers (including catering and other event services), running competitive tenders and negotiating contracts that best support the quality, profitability and sustainability of our events programme.
What we’re looking for …
Candidates for the role of Head of Events will be required to demonstrate a range of skills, competencies, and abilities for the post, and the successful candidate will have demonstrable experience within an Events team as well as leadership experience. The individual will need to be able to build relationships with stakeholders and clients from a variety of sectors and will need to demonstrate a variety of skills.
Qualification & Experience …
Leadership & Management:
- Experience of successfully implementing and leading change
- A track record of successfully building and nurturing strong and productive relationships, internally and externally
- A team worker with proven experience of working collaboratively to realise organisational objectives
- An ability to influence and inspire people successfully at all levels.
Other Qualities:
- Demonstrable ability to prioritise multiple tasks and work to tight deadlines when required
- Familiarity with the current Microsoft Office suite, and use of CRM systems
- Tact, tenacity, and a willingness to work in partnership with others
- Positivity and enthusiasm for the role, and support for your team
- Exceptional interpersonal and people-management skills
- A commitment to personal development and learning
Essential Criteria:
- Successful delivery of conferences and events
- A track record of successful leadership and management
- Financial management, commercial awareness, including budgetary management
- Commitment to diversity, equality and inclusion, and to the Society’s other core values as set out in our strategy
- Strong written and oral communication skills
Desirable Criteria:
- Venue management experience
- Successful delivery of academic and/or professional/B2B conferences
- Knowledge of legal and regulatory requirements relevant to public events and venue hire (e.g., licensing, GDPR)
- Experience of working with trustees, committee members, volunteers, and other stakeholders
- Commercial experience in a relevant sector
- Experience of training courses and/or ongoing professional development in a commercial capacity
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#events #head of events #events mangement #events lead #membership #science
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital and Communications Delivery Lead
We are partnered with a fantastic charity who are seeking a dedicated and experienced Digital and Communications Delivery Lead to manage the digital and communications elements of its largest corporate partnership. This role is critical to helping the partnership raise a significant target their service user.
Key responsibilities
- Programme managing both the digital delivery and communications aspects of the charity’s largest corporate partnership.
- Matrix managing relevant colleagues across different teams to achieve shared goals.
- Maintaining a critical relationship with the corporate partner at an operational level and reporting with confidence to their senior management/leadership.
- Providing direct delivery of relevant national and regional media activity and social media engagement aimed at adult audiences.
- Directly delivering relevant communications targeted at the corporate partner’s members, partners, and wider adult audiences.
- Oversight of organic and paid social media content and delivery.
- Oversight of the production of content for younger audiences.
- Ensuring the voices and experiences of children and young people are central to all work produced.
- Building and maintaining effective working relationships both internally and with the corporate partner to deliver agreed objectives.
- Regularly reporting progress against agreed plans and KPIs to senior colleagues both internally and externally.
Person Specifications
The ideal candidate will be able to demonstrate equivalent professional expertise gained in a digital, PR, social media, or a related discipline.
- Demonstrable experience holding a relationship with a corporate partner on behalf of a charity.
- Proven experience of matrix and programme management, successfully delivering shared goals by working across multiple teams.
- Demonstrable experience working in media, including generating positive coverage and holding relationships with journalists.
- Demonstrable experience in digital content production and communications, including liaising with external agencies.
- Experience in co-producing content with children and young people, coupled with an understanding of safeguarding.
- Proven ability to work effectively within a complex organisation and closely with senior leadership in a large organisation.
- Possesses excellent written, oral, and interpersonal skills, with the ability to communicate complex concepts to varied audiences.
- Comfortable working in fast-changing environments and capable of adapting plans as needed.
- Must be able to attend meetings in central London at least once a month, with occasional travel to other UK locations.
What’s on Offer:
- An 18 months FTC
- A January start date
- Flexible working, 1 day a month in London
- c. £45,000
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The role
The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.
Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
· Applicants in Scotland: Disclosure Scotland Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
AFRIL is recruiting for an experienced, dynamic Senior Caseworker to join our growing Casework Team. The successful candidate will provide advice and casework to asylum seekers, refugees and migrants in South East London on matters relating to housing and homelessness, welfare benefits, NRPF support, community care and asylum support. The candidate has the exciting opportunity to lead on the delivery of AFRIL's Casework Drop-in for asylum seekers and recently granted refugees, supported by a Caseworker and Outreach Volunteers. The post holder, if not already Immigration Advice Authority (IAA) accredited, will also be supported to obtain IAA Level 2 accreditation, to embed some immigration legal advice into their broader caseload.
AFRIL’s Casework Service also uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. The successful candidate will have the opportunity to feed into AFRIL's broader policy work, and develop local partnerships.
This is an exciting and integral role within a supportive and dynamic team, with strong opportunity for career development within AFRIL.
Please submit your CV and a cover letter – no more than two sides of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Sunday 4th January 2026.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Contract Type: Permanent
Salary: Circa £32,300
Hours: 37 per week
Department: People Culture & Leadership
Directorate: Continuous Improvement
Location: Working from home, with occasional UK travel
Reports to: Senior PCL Specialist
As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.
The postholder will use their subject matter knowledge, skills and experience alongside the principles of project management to support the design, development and implementation of a range of PCL products and services. Whilst the role supports all PCL activities, the role will have a focus on Equality Diversity and Inclusion (EDI)-related projects, therefore experience in this area is particularly desirable. Moreover we require someone with relevant knowledge and experience in one or more fields of the people/HR/OD/EDI profession.
Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of the role and the postholder will undertake a range of evaluation activities to identify improvements and make recommendations for improvement. They will be responsible for implementing agreed changes and maintaining PCL products to ensure they remain fit-for-purpose.
Stakeholder engagement is a key element of the role by building effective relationships and establishing networks to improve the uptake/adoption of PCL products and drive culture change.
If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job description on the NFCC website and apply.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.
Closing Date – 4 January 2026 with interviews being conducted on the 15 January 2026.
PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and fixed term contract until 31 December 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role will involve some evening and weekend work to support event delivery. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
We are looking for a UCL200 Events and Programme Coordinator to play an important role in supporting the celebrations of UCL's 200th anniversary through high-quality event delivery, excellent project management and careful relationship building.
Do you have experience delivering large scale events to an exceptional standard? Are you looking for a unique opportunity to flex your skills and create a historic celebration during a milestone year for UCL? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience supporting complex events or programmes, strong project management skills and will be comfortable managing multiple stakeholders to unite in a shared goal.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.
This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.
We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.
As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 1/2 nights away for year-round events.
Working Hours: 22 hrs (pattern to be discussed)
Salary: 13,400 - £15,000 (actual salary), dependent on experience
Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 12th January 2026.
Interviews: Interviews for the role will be held on the week commencing 19th January 2026.
If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Are you ready to take ownership of a high-potential fundraising product and scale it into something truly game-changing? Do you love blending creativity, data, innovation and supporter experience to drive big results? This is your chance to lead, shape and grow a charity lottery from the ground up – and directly power life-changing care across Guy’s & St Thomas’, Evelina London and Guy’s Cancer hospitals.
We’re investing in this role at a pivotal moment of growth. Our fundraising team is growing, and a major capital campaign for our children’s hospital is on the horizon. This is a rare opportunity for an ambitious Individual Giving specialist to build something flagship, strategic and high-impact.
About Us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Together, we help build the foundations of a healthier society by supporting one of the largest NHS Trusts in the UK.
You’ll join a supportive, inclusive, ambitious team that values flexibility, collaboration and wellbeing. We’re proud to be a Living Wage employer and champion diversity, equity and inclusion in everything we do.
The Opportunity
As Individual Giving Manager – Prize-Led Fundraising, you’ll lead the development, growth and day-to-day delivery of our newly launched charity lottery. This is a true product-owner role: you’ll shape the strategy, drive innovation, build audiences at scale and turn a young product into a core, sustainable income stream for the charity.
From big multi-channel acquisition campaigns to supporter journeys that genuinely inspire loyalty, you’ll have the freedom and backing to test, learn and grow.
You’ll also:
· Lead the strategic direction and marketing plans for the lottery and future prize-led products
· Drive large-scale acquisition campaigns across door-to-door, digital, email and mail
· Use data, insight and supporter feedback to optimise performance and retention
· Ensure full compliance with Gambling Commission regulations
· Build brilliant relationships with agencies, suppliers and internal teams
· Own the budget, forecasts, KPIs and performance reporting
Above all, you’ll play a central role in ensuring every supporter feels valued, inspired and connected to the real-world impact of their support.
Why This Role Is Special
· Own a product – this lottery is newly launched, with huge potential for growth
· You’ll scale at pace – with senior buy-in, investment and ambitious income targets
· You’ll see tangible impact – your work will directly support frontline NHS care across three hospitals
· You’ll be part of a growing, high-performing fundraising department at a transformational moment
· Test, learn and innovate with senior support and appetite for new ideas
About You
You’ll bring:
· Strong experience in multi-channel Individual Giving acquisition
· A track record of delivering income growth and managing budgets
· Confidence working with agencies and external partners
· A creative, analytical and supporter-first mindset
· The ability to balance big-picture strategy with hands-on delivery
· A passion for innovation, testing and continuous improvement
Experience with lotteries or prize-led fundraising is brilliant – but not essential if you’re excited to learn fast.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £27,500 – £29,187 per annum
Part time, Permanent (9 - 5 or 10 - 6)
Location: East Croydon (2 days per week in the office)
About the Role
Rape Crisis South London is seeking an experienced, passionate, and professional People & Culture Administrator to join our team.
You will play a vital role in supporting our HR function by managing recruitment, onboarding, payroll administration, and compliance, ensuring that all People & Culture processes run smoothly and effectively.
Reporting to the People & Culture Manager, you will be a key member of the People team, working closely with our frontline services to ensure they have the support and working environment they need to deliver services to survivors.
We are looking for someone with a strong track record in HR processes, excellent organisational skills, and a commitment to fostering a supportive, inclusive workplace.
Key Information
This post is open to female applicants only, as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
To apply, please upload an up-to-date CV and a cover letter (maximum 1,500 words) outlining how you meet the essential and desirable qualifications, skills, and experience.
Interviews will be held on a rolling basis.
Equality & Diversity
RCSL is an equal opportunities employer. We particularly welcome applications from women underrepresented in management and leadership roles within the violence against women and girls movement.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.
Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.
Charity values and ethos
A world free from sexual violence, where survivors are believed, respected, and supported.
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
Interview process
Shortlisted candidates will be invited to a one stage interview process:
Stage one: MS Teams
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.
Please note: All positions are UK-based and require the right to work in the UK.
If we receive a sufficient number of suitable applications, we reserve the right to close the position before the advertised closing date.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Location: Islington (with some travel across Enfield, Camden, Haringey, Hackney, Waltham Forest, Barnet and Tower Hamlets)
Salary: £50,500 per annum (pending salary review)
Hours: 37.5 hours per week or 30 hours per week (part-time basis)
Contract: Fixed Term Contract (Until 31st March 2026 - with possible extension)
Closing Date: Thursday 1st Janaury 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Counselling Pyschologist at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the service
This exciting partnership provides specialist advocacy for women whose experience of violence (VAWG) intersects with multiple and severe disadvantage. We work with women who are frequently excluded from mainstream services and/or find it hard to engage with support which increases their vulnerability and risk. Our assertive outreach approach, working across eight London boroughs, enables women to access support, increase their self-esteem, reduce their risk and make safe choices.
About the role
Solace Women’s Aid is delighted to be the lead partner for this innovative cross-borough project, funded by MOPAC. We are looking for an experienced, dynamic Psychologist to use their knowledge and skills in psychological theory and practice to support non-clinical advocates working with women experiencing VAWG and severe and multiple disadvantage.
About you
You will have experience working as a clinical, counselling or forensic psychologist. Your role will include fostering trauma-informed practice in the project, providing clinical support to non-clinical advocates through conducting ongoing Reflective Practice and clinical supervision.
You will be able to demonstrate knowledge of the intersection between severe and multiple disadvantage and VAWG and a strong understanding of how this can make it difficult for women to engage with support. You will have worked with people experiencing various aspects of severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution, offending history and children taken into Care.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.