Service delivery manager jobs in hounslow, greater london

About us:

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation

The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently

Vision: Working together to reduce alcohol harm across the UK

Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

• Public-facing campaigns and digital services, information and guidance
• Evidence-led advice to governments and industry
• Independent research, consumer insight and evaluation

Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. 

Drinkaware’s benefits include:

• Hybrid working arrangements
• 30 days leave (plus Bank Holidays, and your birthday)
• Matched company pension scheme
• Life assurance cover
• BUPA Private Healthcare
• Training and development opportunities
• Employee assistance programme
• Annual learning and wellbeing grant
• Perks and discount platform. 

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About the role:

The Junior Content Producer is a new role that will play a pivotal role in supporting the Content Team to deliver Drinkaware’s multimedia content strategy by creating engaging multimedia content. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it.

Main duties and responsibilities:

Content

• Manage the Content Team’s production Monday boards, to ensure tasks are assigned, tracked and deadlines are met
• Manage content requests in line with the content development process
• Support the Creative Content Lead and Senior Digital Content Officer with digital and printed content production and delivery
• Support the Operations and Programmes, Partnerships and Research teams with content creation and delivery

Social media

• Support the Senior Digital Content Officer with the delivery of the social media plan by scheduling social content in line with our content panning cycles
• Build relationships with specific audiences through community management across social media channels, Facebook, Instagram and LinkedIn, which includes finding influencers/advocates/case studies for Drinkaware
• Monitor social channels for reactive engagement opportunities and flag any reputational risks emerging on socials
• Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained

Contribute

• Support the Creative Content Lead with the creation and delivery of website content and email marketing, ensuring this feeds directly into the overarching content strategy. 
• Ensure the website content is accurate and up to date
• Support the Digital Marketing Manager with SEO admin

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About you:

Essential Criteria / Key Skills

• Experience of content production and/or social media delivery
• High level of content creation skills using Adobe programmes and Canva
• Good understanding of brand and tone of voice and the opportunities and risks posed by them
• Experience of adapting content for different audiences and channels
• Experience of creating content for social media
• Video editing skills
• Excellent writing skills
• A keen eye for detail and strong proof-reading skills
• Experience using CMS platforms
• Highly organised, being able to keep track of several different pieces of work at one time.
• Confidence working individually and as part of a team

Desirable Criteria

• Experience of working within a complex sign off processes
• Experience of or interest in the charity sector
• Experience of developing animations, infographics and engaging visuals

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To apply

For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

Closing date: 9am, Monday 28 July 2025

Apply for this post by clicking on the 'Apply' link.  You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements for this role and what you would bring to Drinkaware – please include examples of your creative work (pictures/videos etc). 

Due to the fixed-term nature of this role, we are ideally looking for someone available to start within 1 month. Unfortunately, a longer notice period may make it difficult to progress your application, but we are happy to discuss individual circumstances.

Interviews may be carried out on Teams or in person at our Moorgate offices.

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

Background to the role

Job description

Job Purpose

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.

Key Tasks

• Act as the first point of contact for all referrals over the weekend across both hospitals.
• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
• Collect feedback from service users and upload to case management system.
• Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
• Deputise for the manger at discharge planning and other meetings as required.
• Support hospitals to improve the patient’s experience of the discharge process.
• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
• Work collaboratively with other agencies providing support services.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Deliver the front-line support services over the weekend
• Provide occasional cover for the A/L of other Project Officers
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Supervise, support and develop DSWs and volunteers in your service.
• Liaise with the handyperson service about referrals and jobs for service users.
• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
• Arranging access visits to service user’s homes.

Administration

• ·Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
• Ensure wards have good supply of service leaflets and referral forms.
• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.

Quality

• Be familiar with and to implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 
• Respond to safeguarding or other concerns and make appropriate reports and management action

Liaison

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
• Liaise with contractors to arrange deliveries and works to service user’s homes.

 General

• Meet regularly with your line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Undertake any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.

 Functional Links

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Minimum of 2 years’ experience of working within a health or care setting.
• Experience of using IT systems to record work done.
• Experience of supporting colleagues (this could be in a non- managerial position)

Desirable

• Experience of working within a hospital setting
• Experience of managing and developing staff.
• Experience of working with older people
• Experience of conducting assessments and risk assessments.

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of the needs of patients who may lack family or other support.
• Understanding of the needs of lone workers whilst working in the community.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity.

Desirable

• Knowledge of CQC fundamental standards
• Understanding of NHS hospital discharge procedures

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Intermediate IT skills
• Excellent planning and organisational skills
• Ability to work calmly under pressure.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role is required travel across East London
• Flexibility in working hours to meet organisational needs.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Location: Head Office/ Pan-London (Hybrid)

Salary: £31,531 - £33,696 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 31st January 2027)

Closing Date: Monday 4th August 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Housing First Multiple Disadvantage Outreach and Advocacy Worker at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Housing First supports the most entrenched, excluded and hard to reach service users. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. The Ruby Project, is a specialist Housing First programme supporting women who have experienced VAWG and other difficulties such as, substance misuse, experience of the criminal jusice system, having children removed from their care, mental and physical health issues etc.

‘I want someone who I can do nice things with, too, not someone who just talks about what has gone wrong, or drugs and other things……I think about those negatives all the time anyway and I want a worker who I can feel positive with, happy’ (service user supported by another Housing First Project).

About the Role

Accountabilities

• Provide a high-quality case work support and information service to victims/survivors who have experienced domestic and/or sexual violence.
• Advocate on behalf of clients with external agencies where appropriate, including at the MARAC
• Provide Solution-focused casework interventions with women who have experienced VAWG and Multiple Disadvantage
• Provide emotional support using a trauma informed approach.
• Build and maintain supportive relationships with women.
• Contribute to the completion of outcomes reports and funding returns when required.
• Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.
• Empower women to access benefits and services they need.
• Involve service users in the design, development, and delivery of the service.
• Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users.
• Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
• Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users.
• Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage.
• Contribute to monitoring and evaluation of the Project
• Be self-motivated to research processes and services in order to fully support and advocate for the women.
• Fully engage with the team and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.
• Attend regular supervision sessions with your Line Manager
• Attend case review meetings and contribute to effective team communication.
• Ensure that creative and effective relationships are established with other teams and external organisations, particularly those that offer a service to our service users
• Ensure compliance with all legal and contractual reporting requirements in relation to service delivery
• Keep and maintain accurate and confidential records of all work undertaken.
• Contribute to service user feedback and voice in service delivery and service development.
• To ensure that individuals coming into contact with Solace are safeguarded and that appropriate safeguarding action is taken in respect of any concerns.

About You

Values, Behaviours and Competencies

• Committed to the purpose of Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
• An intersectional feminist understanding of ‘Violence against Women and Girls’
• Committed to fostering innovation and continuous improvement in working practice
• Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
• Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
• Non-judgemental with a commitment to self-care within the team
• Collaborative, building relationships with internal and external partners.

Knowledge, skills and experience

• Some experience in providing emotional and/or practical support to women who have experienced VAWG, homelessness or multiple disadvantages.
• Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from a global majority background.
• Experience of working in partnerships with other agencies e.g. signposting, making referrals, supporting with appointments
• An understanding of the impact of trauma on women experiencing abuse
• Awareness of the intersection between severe and multiple disadvantages and VAWG, and an understanding of how the intersection of these issues can make it difficult for people to engage with support.
• A good knowledge of safeguarding practice and procedures
• Ability to provide strengths-based support.
• A resilient and assertive approach to reaching out to and building trust and positive relationships with women who have complex/multiple needs and who may present as reluctant to engage and/or may be presenting in crisis.
• Excellent organisational, ICT, written and verbal communication skills.
• Thorough knowledge and understanding of current safeguarding legislation, frameworks and procedures and practical application.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead, your responsibilities would include:

• Leading a small team of Carer Support Advisers across Haringey and Waltham Forest

• Providing day-to-day support, motivation and management to ensure high-quality delivery

• Managing a caseload of more complex carer cases, delivering direct support and statutory assessments

• Supporting quality assurance, performance monitoring, and safeguarding responsibilities

• Working in partnership with local organisations to raise awareness of carers and improve services

• Supporting the Service Manager with planning, reporting and contributing to service development

About you

To be successful in this role you will need:

• Experience of leading or supervising a team, ideally in health, social care or voluntary sector settings

• Strong understanding of carers’ needs, and confidence delivering assessments and personalised support

• Excellent communication skills and the ability to build relationships with carers, colleagues and partners

• Confidence using digital tools including case management systems and Microsoft Office

• A passion for working in a values-led organisation and making a difference in people’s lives

We are looking for someone who shares our commitment to diversity, equity and inclusion, and who is motivated by working in a supportive and ambitious environment.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunites Employer

Positive      Collaborative      Ambitious

Citizens Advice Hammersmith and Fulham (CAHF) is a busy, dynamic award winning Service. We deliver a variety of projects via face to face and digital media.

Since 2012 we have delivered a volunteer led community library service at Avonmore library. In April 2024 we embarked on running a second community focused library at Askew Road. To support CAHF community library delivery at both libraries, we introduced the role of Community Library Coordinator.

Purpose of the Role:

In addition to traditional library duties—such as managing stock inventory and delivering storytime sessions for under-5s—the Community Library Coordinator plays a key role in positioning the library as a vibrant hub within the local area. The library offers a diverse programme of activities for users of all ages throughout the week. Working collaboratively with colleagues, the Coordinator will oversee and help develop engaging library events, while also supporting the dedicated volunteers who contribute to the successful delivery of our community-focused services.

About You:

You will have strong interpersonal and communication skills, along with enthusiasm for working in the library sector. You should be confident in promoting the library service and delivering excellent customer service to a diverse range of users. While previous library experience is desirable, it is not essential.

The roles require:

• A good level of community awareness, with experience of working with diverse communities
• Excellent customer care skills
• An interest in literacy and reading
• The ability to recruit, induct, and support library volunteers in service delivery
• Confidence in providing digital support to library users
• The ability to oversee the library events calendar and work with both new and existing partners to develop additional community-focused activities
• The ability to adapt and respond to complex, ever-changing environments, taking opportunities to improve the way things are done

No two days are the same, so a positive and flexible attitude is essential. The role includes working on a rota Saturday basis, and evening shift up 7pm each week.

Closing Date: Midnight Sunday 27th July 2025

Interview and Test: Week beginning 28th July 2025

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity for an experienced Health & Wellbeing Practitioner to work with a new partnership of Unified Community Assistance Network Enfield. UCAN Enfield is a consortium led by Age UK Enfield, with delivery partners from One to One, Mind in Enfield and Barnet, Wellbeing Connect, Bread n Butter, Cooking Champions and Middlesex Association for Blind.

We offer a range of services and activities to promote health and wellbeing and independence to residents aged 18+ who may be affected by sensory loss, autism, mental health conditions, long-term health conditions, and people whose voices are seldom heard.

Our specialist programme has been designed to be inclusive for all, and includes healthy eating and nutrition, cookery workshops, exercise and wellbeing groups. We also deliver peer support groups and lead the Adult Autism Hub.

Duties will include:

• Working alongside UCAN Enfield partners to co-produce and support the delivery of a programme of health and wellbeing sessions in the community that meet a range of needs from general population to specific conditions
• Attending community activities to meet new potential referrals and engage with participants.
• Managing shared UCAN Enfield Email inbox on a rota basis and loading new referrals onto Charity Log.
• Using Charity Log (CRM) to access and manage referrals by triaging and determining their level of need 1,2,3* and allocating the appropriate support which may include referring to other UCAN Enfield partners or referring to other partners.
• To manage a case load of 25 new referrals per month.
• To work alongside UCAN partners to ensure that referral pathways are established and maintained with GP’s, Enfield community organisations, VCS, Social Care, Health Teams, pharmacies.

The successful candidate should have a minimum 2 years of relevant experience in social care, housing and VCS Services.

Please see the attached job descrition which includes all duties and skills required.

This is a full-time position, 35 hours per week covering the service between 9-5 Monday to Friday. Salary is £27300 per annum.

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. You may be asked to work from other locations, as and when required.

Senior Finance Business Partner & Analyst

About you

As our Senior Finance Business Partner & Analyst you support all financial aspects of our income generation and contract management working closely with budget holders and senior management. Our income is about £10m much of which is contractual but with a small and growing donation income stream from trusts and individuals. You will be supporting the analysis of individual contracts, particularly staffing costs, and a wider look at income streams. You will support bids for new work and produce funder reports. You will be a key part of our organisational forecast and budgeting, with some scenario planning for changes in the economy.

You will report directly to the Director of Finance & ICT.

This is a new role and is a great opportunity to make your mark in a fascinating and challenging organisation.

What we offer:

The role is hybrid, and you will work two days a week either in our office in Wandsworth (SW18 3HR) or East Acton (W12 0AE)

Pact offers a range of benefits including a free advice, information and counselling service, 3% contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

Location: Two days a week either in our office in Wandsworth (SW18 3HR) or East Acton (W12 0AE)
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £57,000
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Finance Business Partner, Management Accountant, Finance Manager, Financial Accountant, Commercial Accountant, Finance Analyst, Finance Analysis, Financial Analysis, ACCA, CIMA, ICAEW, Financial planning and analysis (FP&A), Business strategy, Strategic financial management, Financial analysis etc.

REF-222 750

The role

The Project Coordinator will be responsible for working with Cruse in partnership with SGN to support people experiencing a bereavement, with help and information to alleviate fuel poverty, enabling them to maintain a safe and warm home.

The Project Coordinator will work collaboratively across Cruse with our communications team, finance team, data team and service teams, to help extend the reach of these valuable services to bereaved people. This includes upskilling staff and volunteers with regard to fuel poverty, with training information and resources. Develop and support drop-in sessions, groups and community events. Raising awareness through communications / digital / newsletters etc and Providing monitoring reports to evaluation the services provided. 

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th July 2025.  We reserve the right to close the advert early.

Please be advised that if you do not hear from us by 25th July 2025 unfortunately on this occasion you have not been shortlisted as interviews are to commence, week beginning 28th July 2025.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The Drive Training Coordinator plays a central role in coordinating the planning and delivery of training activities across The Drive Partnership. The Training Coordinator will provide efficient logistical, administrative, and learner support across all Drive workforce trainings. This includes managing training schedules, resources, communication, and data in support of high-quality training outcomes.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.

About Drive

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Tuesday, 5th August 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields. 

The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy. 

We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.

About us:

Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.

Our Services:

• Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support,  immigration, access to education and employment, healthcare and related matters. 

• Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.

• Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children. 

• Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.

• Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.

In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.

AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a motivational General Counsel and Company Secretary to support its work in the United Kingdom and Ireland.

The Salvation Army has one of the widest ranges of charitable work in the United Kingdom, providing social and community services to all ages, supporting survivors of modern-day slavery, helping people experiencing homelessness and supporting individuals struggling with addiction, and those seeking employment. With a turnover of £350m and around 4,500 employees, it has been combating social inequality and transforming lives for over 150 years. 

Key Responsibilities
As General Counsel and Company Secretary you will be a key advisor to The Salvation Army and an active attendee at the Board of Trustees and all key Executive boards/committees, making an important and lasting contribution to the broader strategic direction of the organisation. Reporting to the Chief Secretary, with direct access to the Chair of Trustees, and working extensively with the Board of Trustees and senior executives, you will line-manage an Assistant Company Secretary and The Salvation Army’s Legal Services Unit (10 people), ensuring the delivery of high quality and pro-active legal advice to key stakeholders throughout the organisation, across its many, varied services and functions.

The successful candidates will be able to demonstrate:

• Extensive experience as a qualified Solicitor in England and Wales, preferably in an in-house legal team within a large and complex organisation and with relevant subject matter expertise.
• Senior leadership experience with the ability to advise Trustees, Board members, senior managers and employees on a range of complicated legal, strategic and business areas.
• A comprehensive understanding of the role of Company Secretary within a large and complex organisation and knowledge of relevant governance areas
• Excellent communication and presentation skills, including the ability to convey complex information to stakeholders and so influence decision making, behaviours and culture.
• Proven ability to develop successful strategic plans with a 3–5-year time horizon.
• Strong financial management skills, with experience of setting and managing function/unit budgets.
• Excellent analytical, problem solving and critical reasoning skills.
• The credibility to represent the organisation at the highest levels of government/regulatory bodies.
• Ideally, experience of successfully managing employees to deliver objectives and of developing/training staff.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role – please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK and relevant qualifications 

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. 

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Thursday 31st July 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

The Role:

This is an exciting opportunity for an experienced Specialist Trainer: Domestic Abuse, Gender-Based Violence, and Trauma Informed Working to deliver training to a variety of different audiences. You will be delivering training on an ad-hoc basis, in a range of settings including corporate clients, public sector workers, and other charities.

We are seeking trainers with both frontline and training experience, who can deliver this type of content in compassionate, articulate and accessible ways both in person and online. Rise for Change is dedicated to creating learning spaces that are safe for all folks, in content and delivery style. 

Rise for Change is the training arm of Hope After Harm and currently provides domestic abuse, sexual harassment, and trauma-informed working training programmes for non-specialist professionals, however, we are aiming to expand our training offer to cover other areas of gender-based violence. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional, and trauma informed training on gender-based violence for professionals in all sectors. We actively promote self-reflection, critical thinking and survivor voice to affect sustainable, inclusive change for survivors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to survivors both within the workplace and in the wider scope of their lives.

Hope After Harm

Hope After Harm is an established, registered charity aimed at empowering adults and young people recover from harm and trauma. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. Through support, advocacy and education we enable people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities.  We have a proven track record of service delivery across Thames Valley and beyond, with our digital and training programmes supporting professionals and survivors globally.

This is what a Specialist Trainer will do:

• Deliver specialist training about domestic abuse, gender-based violence and trauma informed working to a range of clients, primarily online with some face-to-face sessions.
• Ensure that the way they work is aligned with the values of our team.
• Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients, ensuring the service is accessible to all.
• Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
• Treat all participants with respect and care, positively representing Rise for Change and Hope After Harm in every interaction.
• Encourage feedback from participants for each session delivered to support with the continued development of Rise for Change training programmes.
• Undertake any training and continued professional development required for the role.
• Uphold GDPR and confidentiality of any data and content whilst in this role.
• Complete any necessary admin, as required as part of the session delivery.

This is what you will bring as a Specialist Trainer:

• A strong knowledge of domestic abuse and other forms of gender-based violence, it’s impacts and working from a trauma-informed perspective.
• Experience as a highly skilled trainer, with the ability to engage people through both in person and remote delivery.
• Preferably, frontline experience of supporting survivors of gender-based violence.
• Understanding of supporting survivors in various settings (e.g. the workforce, as a manager, as a professional with a safeguarding role).
• An empathetic, caring approach to training- to you, learning is not just about providing information but ensuring a holistic approach to the learning environment.
• Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
• Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
• Knowledge of adult learning techniques and safeguarding procedures.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Places the survivor at the centre of all that you do.

For this role you will need:

• To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
• To be able to deal with all information on a confidential basis and understand data protection requirements.
• To have Citizenship of the UK or have entitlement to work in the UK
• Sign a declaration that you are self-employed and responsible for all your tax and other liabilities. 

You will be provided with training in delivery of Rise for Change’s existing and future programmes.

Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities, and the LGBTQIA+ community to apply for this role.

Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability.  We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.