Service delivery manager jobs in Islington, bedford

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

JOB DESCRIPTION 

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. 

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

We're working with a fantastic Health Charity on a varied and exciting Special Events Manager role, joining a growing team as they launch a new strategy and high-value fundraising campaign, creating unique events and experiences to bring the Charity's work to life across high value audiences. 

Key Responsibilities

• Lead the end-to-end management of high-profile events, including yearly special events, bespoke stewardship experiences and laboratory tours.
• Collaborate with internal teams and external stakeholders to create innovative event concepts and programmes to engage new and existing high-value supporters.
• Work across the Philanthropy team to create and deliver new events for an upcoming high-value fundraising campaign.
• Develop key external relationships, including high-value supporters, suppliers and event committees, and collaborate with internal stakeholders to ensure smooth event delivery.

Person Specification

• Proven experience in managing large-scale fundraising events, for high-net-worth audiences.
• Proven experience of successfully building relationships with high value supporters, senior volunteers, event committees and event attendees.
• Strong organisational and project management skills with the ability to coordinate multiple priorities.
• Excellent communication and interpersonal skills for liaising with diverse stakeholders.
• Ability to work independently, demonstrating initiative and problem-solving capability.
• Attention to detail, professionalism, and a service-oriented mindset.
• Adaptability and resilience in fast-paced environments.
• Experience of developing and launching a new high-value events is highly desirable.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Purpose:

1. To lead the development and delivery of WIP’s housing programme in South London and Manchester, ensuring high quality, trauma responsive services.
2. Develop effective pathways with local housing teams and providers, including through co-design with women with lived experience, developing training and resources to improve the knowledge and understanding on women impacted by the CJS. 
3. Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
4. Work collaboratively with the external affairs team to provide programme insights to influence policy and systems change to prevent criminalisation of women due to homelessness and housing insecurity.

This is an exciting role in a team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency across various Stewardship platforms, enhancing customer satisfaction by providing Stewardship givers and partners with seamless, impactful services that bring our mission to life.

Through vital processes, checks and administration, you will be serving generous Christian givers and the highly impactful churches, mission workers and charities which they support. Your work will equip, encourage and support our givers and ministry partners to become faithful, active stewards – transforming hearts and helping hands to steward responsibly and faithfully all that they give and receive.

This is a twelve month fixed term role to cover maternity leave. 

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Contract type: Full time, Permanent

Salary: £27,540 per annum (+£5000, London area weighting if applicable)

Hours: 40 hours per week

Location: Hybrid, with 2 days a week in our Devonshire Square London office.
 

About the Role

Nacro is seeking a Marketing and Engagement Officer to support the delivery of our marketing activity and help drive engagement with external audiences. This role plays a key part in creating impactful content and marketing materials, supporting paid advertising, coordinating events, and providing marketing support across the organisation.

Working closely with the Marketing Manager and the wider Engagement and Impact team, you will help ensure Nacro’s brand is visible, engaging and aligned with our mission.

 

Key Responsibilities

• Work collaboratively with the Marketing Manager and Engagement and Impact team to deliver marketing and engagement activity.
• Design and produce high-quality marketing materials for both digital and print channels.
• Plan, create, optimise and report on paid advertising campaigns, including social media and Google Ads (with support where required).
• Support the planning and delivery of marketing campaigns and events, including logistics, sourcing promotional materials and liaising with suppliers.
• Identify opportunities to enhance brand visibility and external engagement by monitoring sector trends and activity.
• Act as a point of contact for marketing advice for relevant service delivery teams.
• Update and maintain content on Nacro partner websites, ensuring best practice in user experience and accessibility.
• Provide administrative support to the Engagement and Impact team as required.
  
   

Skills and Experience

• Strong understanding of marketing principles and approaches.
• Experience using Adobe Creative Suite and other relevant design software.
• Excellent design skills with a strong understanding of brand identity.
• Experience managing social media and paid advertising campaigns.
• Experience supporting marketing campaigns and events.
• Strong organisational and coordination skills.
• Excellent written communication and proofreading skills.
• Confident interpersonal skills, with the ability to build relationships at all levels.
• Knowledge of Google Analytics and WordPress is desirable.
  
   

Our Expectations

You will contribute positively to individual and team performance targets, take ownership of your learning and development, and maintain accurate records and reports. You will always represent Nacro professionally, comply with safeguarding, data protection, health and safety, and equality and diversity policies, and demonstrate behaviours that reflect our values.

 

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

How to Apply

If you are passionate about marketing, engagement and making a positive social impact, we’d love to hear from you. Please submit your application.

About the role

We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.

You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.

The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.

What you would be doing

The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups.

The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer.

The role is responsible for supporting the:

• delivery of student-led groups, tours / trips, and activities
• Development and Support for groups in relation to events and activity

Alongside the Activities Manager, elected Officer Trustees, and the wider activities team, the role will support the delivering of a high-quality support service for student-led groups.

Please job description for full list of duties and responsibilities.

What we are looking for

The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.

Please see person specification in job description for further details. 

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team listed on the website.

Closing date: 11 January 2026

Interviews (In-Person) will be expected to take place on 26 and 27 January 2026.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Overview

We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.

Over 20 million people live with musculoskeletal (MSK) conditions in the UK.

ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.

You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people.  You can also make a wide ranging contribution to us developing as a charity and Alliance.  This role will offer lots of opportunity for personal and professional development.

Key responsibilities

· Develop and implement ARMA's influencing and political engagement plans.

· Build relationships with key stakeholders, including politicians, government departments, and advisers.

· Monitor research, policy and legislative developments affecting MSK health.

· Draft briefings, consultation responses, letters, and parliamentary correspondence.

· Represent ARMA at meetings, roundtables, and political events.

· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.

· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.

· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.

· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.

About you

We're looking for someone who brings:

· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.

· Excellent political awareness and understanding of UK policymaking.

· First rate written and verbal communication skills.

· A proactive and collaborative approach, with the ability to build relationships at all levels.

· An interest in health policy.

· Alignment with our vision and values.

This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.

How would you like to work with nursery age children and help inspire the next group of Coin Street champions?

Do you have a level 2 or 3 qualification in working with children?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES then we would like to hear from you

Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team. 

We are looking for people who have: 

• a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
• appreciate the importance of parent partnership
• knowledge of how to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary (based on your qualification and experience)
• Flexible working days for better work-life balance
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% - 5% from the employer if you contribute 3%
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
• Personal development grant of up to £1,000 per year

There's more… 

• Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

Contract
Permanent, 35 hours per week (shift rotas). We are open to part-time options.

Salary
£29,172 per annum at Level 3 qualified

£28,110.18 per annum at Level 2 qualified 

Successful candidates will be required to undertake an Enhanced DBS check. 

Make a difference in your community

We’re looking for a Development Co-ordinator to help shape and deliver a vibrant programme for older Nepalese women (50+) in Greenwich. This is a hands-on role focused on improving health and wellbeing, reducing isolation, and strengthening access to community and mainstream services.

You’ll work directly with women from the local Nepalese community to design and deliver meaningful activities, build trusted relationships, and ensure the programme reflects the voices and needs of those taking part.

What you’ll be doing

Developing and delivering the programme

• Plan and run weekly group sessions, monthly outings, an annual health event, and an Advisory Group

• Co-produce health and wellbeing activities with participants, volunteers, and partners

• Build strong links with families, community networks, faith groups, and local health and statutory services

Working with volunteers and partners

• Recruit, support, and coordinate volunteers, including inductions and one-to-one support

• Identify training needs and contribute to the Nepalese Women’s Group Plan 2026–2029

• Promote the programme and wider Age UK Bromley & Greenwich services to women who may be isolated or facing barriers to support

Communication, monitoring, and impact

• Contribute content for the website, social media, newsletters, and local noticeboards

• Maintain accurate records, support monitoring and evaluation, and develop case studies

• Contribute to reports for funders, the Advisory Group, and Senior Management

Keeping the programme running smoothly

• Ensure safeguarding, Health & Safety, and GDPR requirements are met

• Support day-to-day budget management and value-for-money purchasing

• Attend staff meetings, supervision, and training

• Work occasional evenings and weekends (with TOIL)

This is a rewarding opportunity for someone who enjoys community-based work, values co-production, and wants to play a key role in supporting older Nepalese women to feel connected, confident, and supported.

Role Purpose:

The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.

This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.

Role Summary

· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.

· To provide clinical leadership for the RRN  Partners Programme through acting as lead RRN consultant and delivering programmes.

· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback

· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.

· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose

· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:

o evidence based (linking with academics and universities)

o co-produced (with people with lived experience of restraint)

o protects human rights (linking with human rights organisations)

· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma

· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience

· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote

· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote

· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint

· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do  for RRN and the interaction with the organisation.

· Contribute to the development of a Community of Practice

Key Responsibilities:

Strategic Leadership

• Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
• Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.

Policy & Standards

• Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
• Contribute to national and international policy development on restraint reduction and restrictive practices.

Quality & Improvement

• Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
• Monitor and report on clinical outcomes and impact measures related to restraint reduction.

Stakeholder Engagement

• Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
• Promote co-production with people with lived experience of restraint and their families.

Education & Workforce Development

• Support the development and delivery of RRN Diploma
• Provide clinical leadership for webinars, conferences, and professional development initiatives.

Research & Evidence

• Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
• Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.

The ITF is looking for an experienced administrative leader to head our Maritime Administration team. This role is central to ensuring the smooth and effective delivery of support across our global maritime work.

About the Role

The Head of Maritime Administration will lead the London-based team responsible for providing reliable, high-quality administrative support to the ITF’s maritime sections, department and affiliates. The role combines strategic oversight with practical, day-to-day management to ensure teams have the systems, structures and information they need to deliver their workplans.

You will oversee administrative processes, maintain constructive relationships with affiliates and social partners, manage venue and service contracts, and support accurate and timely budget administration. Working closely with the Maritime Coordinator, senior leaders and regional colleagues, you will help strengthen long-term administrative systems that are efficient, coordinated and fit for purpose.

Key Responsibilities

• Lead delivery of the Maritime Administration workplan and contribute to wider ITF priorities, campaigns and budgeting.
• Act as a key point of contact for affiliates, external organisations and agencies, ensuring clear and responsive communication.
• Support budget holders by preparing accurate financial information and participating in management account meetings.
• Work collaboratively with other ITF administrative teams to maintain consistent, high-quality service across the organisation.
• Resolve administrative challenges promptly, in consultation with the Maritime Coordinator.
• Prepare and coordinate documents for internal meetings, campaigns and governance bodies.

About You

You are an experienced administrative professional with a strong track record of leading teams and improving systems. You bring sound judgement, a solutions-focused approach and the ability to support people in a complex, fast-moving environment.

To be successful in this role, you will have:

• Significant experience managing administrative teams, with an inclusive and supportive leadership style.
• Strong knowledge of administrative practices, and experience applying them in complex organisations.
• Proficiency in management functions, including line management, event management, contract negotiation, budget oversight, financial reporting and supplier coordination.
• Excellent communication skills, with the ability to produce clear reports and work productively with colleagues at all levels.
• Advanced Microsoft 365 skills, including data analysis and reporting.

Why Join Us?

This is an opportunity to contribute directly to improving conditions for maritime transport workers worldwide. You will join a values-driven global organisation and lead a team that plays a vital role in supporting ITF maritime sections and affiliates across the world.

About the role 

This is a senior clinical role at Women and Girls Network (WGN), supporting the delivery and development of our Clinical Services. The postholder will ensure high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for women and girls who have experienced violence.

Integrated within WGN’s Safeguarding Hub, the role focuses on supporting survivors with complex and high-risk needs, including those experiencing suicidality and self-injurious behaviour. The postholder will provide high-intensity clinical interventions, contribute to crisis triage and safeguarding, and support safe, integrated pathways of care across the organisation.

Job description 

As the High Intensity Therapist, you will:

• Support the day-to-day delivery and development of WGN’s Clinical Services.
• Provide specialist therapeutic support to survivors at crisis point, including work around suicidality and self-harm.
• Conduct risk assessments and develop survivor-led safety plans.
• Participate in the Safeguarding Hub duty rota, providing triage, crisis response and safeguarding coordination.
• Work closely with multi-disciplinary teams to ensure holistic, trauma-informed pathways of care.
• Provide oversight and consultation on high-risk cases.
• Contribute to safeguarding processes, multi-agency working and MARACs.
• Maintain high standards of clinical governance, documentation and ethical practice.
• Support monitoring, evaluation, service improvement and staff learning.

Closing date and interviews

This vacancy closes at 9am on Monday 2 February 2026, with first stage interviews to follow in the week commencing Monday 9 February 2026.

Shortlisted candidates will be required to prepare a 10-minute presentation. Full details and guidance for this task will be provided after shortlisting.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

We are recruiting for two opportunities: one Permanent position and one Fixed-Term (12 months) position.

This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you’ll do 

• Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.