Service delivery manager jobs

Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.

About the role

As a Housing Advisor at GHH, you’ll play a vital role in delivering high-quality, person-centred housing support to veterans at risk of homelessness. You’ll provide advice, casework, and tenancy sustainment services, ensuring each client receives tailored support that meets their individual needs. From triaging new enquiries to managing a diverse caseload, you’ll be at the frontline of our mission to prevent homelessness and promote housing stability within the Armed Forces community.

You’ll work closely with local authorities, housing providers, and third-sector organisations to deliver joined-up support, particularly through the Council’s Housing Options approach. Your role will involve regular liaison with external stakeholders and you’ll represent GHH in forums that shape housing policy and practice. You’ll also contribute to the planning and delivery of housing-specific projects, helping to develop innovative solutions to complex housing challenges.

You will play a vital role in advocating for individuals and families experiencing homelessness, working to ensure their voices are heard and their rights upheld. This position requires a strong sense of social justice and a desire to see each case resolved positively. You will be expected to navigate Glasgow’s complex housing systems, challenge barriers to access, and collaborate with partners to deliver sustainable solutions that promote dignity, stability, and inclusion for those most in need.

This is a dynamic and rewarding role where no two days are the same. You’ll gain valuable experience in multi-agency working, safeguarding, and crisis intervention, while developing your skills in case management and project delivery. Whether you’re looking to deepen your housing expertise or take the next step in your career, this role offers a unique opportunity to make a lasting impact on the lives of those who’ve served.

About the team

GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.

The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.

About you

This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference in the lives of the Armed Forces community. As a Housing Advisor, you’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage your own workload. Integrity and a commitment to doing the right thing are essential, as is the ability to anticipate challenges and think flexibly about how best to support our beneficiaries through housing-related issues.

While an understanding of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others. Your experience may come from professional or voluntary role in housing, homelessness prevention, or tenancy sustainment. Ideally, you will hold a CIH Level 3 qualification in Housing Practice.

You’ll manage a varied caseload, offering holistic, person-centred support across the housing and homelessness spectrum. This includes helping clients navigate housing options, liaising with local authorities and landlords, and supporting individuals through the eviction process. You’ll use your knowledge of housing pathways and tenancy rights to advocate effectively and ensure beneficiaries receive timely and appropriate support. Strong communication and problem-solving skills will be essential as you work with clients facing complex and often urgent housing challenges.

This role offers the chance to make a meaningful impact every day, helping veterans and their families secure safe, stable housing and rebuild their lives with dignity.

About SSAFA

SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services1. This includes veterans, serving personnel (regulars and reserves), and their families—wherever and whenever they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

About us

We’re Breast Cancer Now, the research and support charity. However you’re experiencing breast cancer, we’re here.

We fund life-saving research, campaign for change and provide information and support to anyone affected by breast cancer.

Why? Because our vision is that by 2050, everyone diagnosed with breast cancer will live, and be supported to live well. But to make that vision a reality, we need to act now. 

About the role

Your writing skills could help create a future where everyone diagnosed with breast cancer lives and is supported to live well.

We’re looking for a copywriter to join our busy, dynamic and creative team. As part of our in-house copy studio, you’ll craft copy, communications and key messages – covering everything from fundraising and campaigning to support and research.

You’ll be a champion of our tone of voice and house style, supporting colleagues to apply our brand to their copy and making their words the best they can be.

You’ll also use your skills and experience to adapt messages for different audiences, and make sure the diverse experiences and needs of people affected by breast cancer are always at the heart of our communications.

If you’re a creative, thoughtful copywriter or communications professional looking for your next step in an ambitious, forward-thinking charity, we’d love to meet you.

About you

Ideally you:

·Will be a copywriter (or in a role focused on writing) who puts the audience at the heart of every piece of writing

·Are self-motivated, organised and comfortable working on several briefs at once

·Enjoy looking for new ways to approach long-standing campaigns and projects, and engaging ways to present complex        information

·  Are a creative thinker, with a portfolio of work that shows your ability to write, edit and adapt copy for different  channels        and audiences 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Please provide a writing copy which shows an example of what you have worked on in a similar role. This will be assessed as part of the application process.

If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Tuesday 26th August 2025 09:00 am

Interview date

4th and 5th September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Location: Head Office, Cannock (with some travel to other sites)
Salary: £48,350 FTE (includes car allowance), pro rata
Contracted Hours: 22.5 – 30 hours per week (3–4 days)
Job Type: Permanent
 
About Newlife
 
As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
 
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
 
Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.
 
The Opportunity
 
We are seeking a commercially minded HR Business Partner to join our People Team and play a key role in supporting the charity’s strategic goals. This role offers the opportunity to influence culture, drive HR initiatives, and embed people-focused practices that help our employees thrive.
 
You will partner with senior leaders across the organisation, acting as a trusted advisor and championing best practice in all aspects of people management, development, and engagement. This is a true generalist role with both strategic input and hands-on delivery.
 
Key Responsibilities

• Work in close partnership with the Leadership Team to understand organisational challenges and deliver effective people strategies.
• Provide pragmatic and commercial HR advice across all disciplines, including reward, employee relations, talent management, succession planning, and organisational change.
• Support training and development needs using tools such as training needs analyses (TNA), psychometrics, and other assessment methods.
• Contribute to key HR initiatives that promote employee engagement, wellbeing, and a positive working culture.
• Partner with managers to address performance, absence, or disciplinary matters with a fair and consistent approach.
• Support compensation and benefits work, including benchmarking and salary reviews.
• Deliver a field-based service, including regular travel to retail locations across the UK.

Provide generalist support to the wider People Team as required.
 
What We’re Looking For
 
Essential

• Proven experience in an HR Business Partnering role, with expertise across key areas such as employee relations, performance management, reward, succession, and organisational design.
• A strong understanding of how HR can drive commercial and operational success.
• Demonstrable experience engaging, influencing, and coaching senior stakeholders.
• Experience using a range of tools and techniques for recruitment, training, development, and reward.
• Ability to manage multiple priorities in a fast-paced environment, using your initiative and sound judgement.
• Excellent interpersonal and communication skills, both written and verbal.
• Willingness and ability to travel; full UK driving licence required.

 
Desirable

• CIPD qualification (Level 5 or above)

 
Why Join Us?
 
At Newlife, we offer a role that combines purpose with impact. You’ll be part of a dedicated team that’s committed to changing lives while enjoying the autonomy to shape your work and contribute to strategic outcomes.
 
We also offer:

• Flexible working hours (22.5–30 hours per week)
• Pro rata salary of £48,350 FTE including car allowance
• A supportive, inclusive working environment
• Opportunities for continued professional development

 
REF-223401

Senior Events Officer.

Salary: circa £35,000 per annum

Location: Glasgow

Contract: Permanent, Full-time - 35 hours per week

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

This is an exciting opportunity to join Action for Children as a Senior Events Officer on a Permanent Contract. You will both lead and support the delivery of high value fundraising and stewardship events within the team's UK-wide portfolio and provide exemplary day to day support to some of Action for Children's closest and most important supporters. It is an exciting time to join the team as they continue to expand the high-value events portfolio, to help drive vital income growth. 

There will be an expectation to travel per the requirements of this role to Manage events across the UK portfolio.

How you'll help to create brighter futures by

• Manage and deliver events within the team portfolio, ensuring they are delivered to a high standard, to budget and leading to successful outcomes being achieved. 
• Build and manage day to day relationships with high value volunteer board and committee members. 
• Take responsibility for accurate financial management of events, reporting and contingency planning. 
• Prepare reports and evaluations, sharing recommendations and providing regular progress updates against objectives. 
• Use creative, and engaging methods of written and verbal communications to successfully negotiate to achieve positive outcomes, ensuring clear fundraising messaging and alignment with brand and campaign messaging. 
• Manage relationships with external suppliers and agencies to develop relationships, negotiate costs and contracts to support a strong ROI on events. 

Let's talk about you 

It's an exciting time to join the high value fundraising function at Action for Children, and we are looking for a collaborative, energised and forward-thinking individual to join our ambitious team of fundraising professionals. 

• Essential experience of working on a range of successful fundraising, engagement, and stewardship events. 
• Experience of developing positive working relationships with staff, supporters, donors, and volunteers. 
• Experience of managing relationships and stewardship with high value fundraising committees or boards. 
• Experience of developing compelling fundraising and/or engagement materials. 
• Willingness to work flexible and unsocial hours including evenings/weekends as and when required. 
• Be willing and able to travel throughout the UK as there may be a requirement to travel more broadly as the high value events portfolio grows.

Good to know 

Closing Date: 22nd August 2025

We are unable to offer sponsorship for this role

For more information about the role, please review our full job description by visiting our careers page!

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Join a rewarding new initiative supporting local people facing food insecurity

Job Title:Pantry Co-ordinator

Location: Nottingham

Hours: Part-time, 22.5 hours per week

Contract: 12-month fixed-term contract (with potential extension)

Salary:£15087.60 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more or read our latest Annual Report Snapshot by going to our website. 

FareShare Midlands is proud to partner with Muslim Hands to launch a new Community Pantry network in Nottingham. This exciting initiative will redistribute healthy surplus food to support communities in need - tackling food waste and providing affordable food to those who need it most

The Role

The Pantry Coordinator will play a vital hands-on role in both developing and managing the daily operations of these new community food pantries.  They will be responsible for managing food supplies, while embedding food safety guidelines and best practices at every stage.  They will implement effective systems to ensure smooth service delivery while continuously consulting with the community to refine and improve the pantries’ operations.

As a critical role in the success of the trial, the Pantry Coordinator will monitor performance, measure impact, and drive continuous improvement to enhance service quality. Additionally, they will create and maintain an inclusive, welcoming space where individuals and families can access food with dignity.

Key Responsibilities

Operational Management

• Collaborate with supply chain, member services, and depot teams to ensure pantries receive an appropriate mix of high-quality, nutritious and culturally appropriate food that meets community needs
• Oversee and provide hands-on support with receiving, storing, and displaying food across all pantry sites
• Monitor and manage inventory to ensure adequate food for all attendees and minimise any waste
• Implement systems to maintain cleanliness, organisation, and operational efficiency within the pantry
• Ensure all food safety and hygiene standards are consistently met
• Drive our vans to deliver food from the depot to the pantries as required – we will provide an induction to support you

Community Engagement

• Work closely with pantry community leads and partner venues to foster strong collaboration and build community resilience
• Build positive relationships with pantry members, ensuring their needs are understood and addressed
• Use community consultation and feedback to continuously enhance the pantry experience
• Promote a supportive, inclusive, and non-judgmental environment for all users
• Support outreach activities to engage underserved or hard-to-reach groups, working with network partners such as social prescribers where appropriate
• Signpost pantry users to additional support services when needed, helping them access broader assistance

Volunteer Coordination

• Recruit, train, and manage a team of pantry volunteers, ensuring they are well-supported
• Provide ongoing guidance to enable volunteers to deliver excellent service
• Monitoring and Reporting
• Track pantry usage and prepare regular reports on attendance, food distribution, and key outcomes
• Gather feedback from pantry members to identify areas for improvement
• Ensure full compliance with all relevant policies, including health and safety, food safety, safeguarding and data protection
• Strategic Input
• Work with the wider project team to develop and implement strategies for improving and expanding pantry services
• Identify opportunities for process improvements and best practice sharing to enhance long-term sustainability

Common/Shared Responsibilities

• Undertake Staff Induction Programme as devised, and assist, as requested, in the induction and training of new staff, trainees and volunteers.
• Participate in staff meetings, team meetings, supervision meetings, appraisals, training, team development sessions, working groups and other meetings as required.
• Be mindful of and practice Adhere to FareShare Midlands Values and Behaviours framework in everyday activities and interactions with others.
• Share responsibility for good Health and Safety practices, reporting any concerns to line management.
• Take shared responsibility for training and development, reviewing development needs and plans at Supervisions and Appraisals, including keeping up to date with best practice and training methods.
• Ensure effective use of FareShare Midlands systems, processes and procedures as relevant to each role.
• Build and maintain effective relationships with colleagues including working collaboratively across FareShare Midlands.
• Encourage and promote equality, diversity and inclusion inside and outside of Fareshare Midlands and in day to day activities and interactions, reporting any concerns to line management. 
• Be a responsible ambassador and representative of FareShare Midlands

Person Specification

Essential Experience

• Proven experience in actively contributing to project delivery
• Demonstrated ability to lead, motivate and support teams to achieve successful outcomes
• Track record of building and maintaining strong internal and external working relationships
• Experience in developing and implementing effective systems and processes
• Proficient in Microsoft Office applications (Outlook, Word, Excel)
• Familiarity with the food sector, including food safety and handling procedures

Personal Qualities

• A confident and effective communicator across all levels
• A team player with excellent interpersonal skills
• Highly organised, with strong time management, prioritisation, and planning abilities
• Self-motivated and adaptable with the ability to work independently and make informed decisions
• Results driven, with strong relationship-building skills and the ability to foster engagement
• A problem-solving mindset, with a focus on continuous service improvement
• Passionate about FareShare’s mission and values, demonstrating a commitment to food security and community support
• Willing to travel to pantry locations
• Minimum 1 year’s driving experience, with no more than 3 points on driving license
• Ability to confidently drive a long-wheelbase van safely and efficiently
• Willing to undertake any other reasonable duties to support the charity’s operations

​Desirable Experience

• Experience working with diverse groups of people, including different ages, abilities, ethnicities and cultures
• Experience in the charity, social enterprise, or community sector
• Experience in volunteering and managing volunteers
• Knowledge and experience of promoting inclusion and accessibility
• Food Safety Level 3 Certification (or willingness to obtain)
• Experience in stakeholder reporting, with the ability to produce clear and concise reports

How to Apply

To apply, please submit:

• A covering letter explaining your interest in working for FareShare Midlands and outlining your suitability for the role.
• Your CV.

Please note: Applications that do not include a covering letter addressing both your interest in FareShare Midlands and your suitability for the role will not be considered.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Applicants must have the “Right to Work” in the UK for the full duration of the project.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may bring the closing date forward at any time. We encourage early applications.

Salary: £29,000 – £32,900
Contract: Permanent, full-time (Flexible and part-time considered)
Closing date: Sunday 10th August
Location: Hybrid – one day a week at the London Bridge office
Benefits: 28 days annual leave bank holidays (after one year service you have the option to buy/sell an additional week leave) Generous pension contributions, giving 2% on top of employee contribution

We are delighted to be working with Prostate Cancer UK as they search for a passionate and proactive Community Fundraising Executive to join their wonderful team.

As Community Fundraising Executive, you will play a key role within the charity’s sector-leading Events and Community Fundraising team, leading on the delivery of their DIY walking and cycling programmes and supporting individuals and groups who are fundraising in their own inspiring ways. You’ll also work alongside the Community Fundraising Manager to implement innovative campaigns, grow fundraising income, and build lasting relationships with mid- and high-value supporters.

This is an exciting opportunity for someone who thrives in a creative and fast-paced environment, has a passion for community fundraising, and wants to be part of a supportive and ambitious team.

To be successful in the role of Community Fundraising Executive, you will need:

• Experience working in a fundraising role within the charity sector, with a focus on supporter engagement.
• Proven ability to plan and manage projects, meet KPIs, and evaluate performance.
• Creativity, collaboration, and drive to test new ideas, improve supporter journeys, and contribute to a thriving fundraising programme.

If you would like to have an informal discussion, please call and ask to speak to Jake.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserve the right to end the application period sooner.

Salary: £28,900 – £37,000 (plus £312 home-office allowance)
Contract: Permanent, full-time
Location: Remote – Home based
Closing date: Sunday 17th August
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

Are you a meticulous and motivated events professional looking to take the next step in your career? We’re excited to be working with Barnardo’s, the UK’s largest children’s charity, as they recruit a proactive and detail-oriented Special Events Executive to join their growing Special Events team.

This is a fantastic opportunity to be part of a small but ambitious team driving a key growth area of fundraising. You’ll support the delivery of high-value, high-profile events, working closely with Event Managers on everything from planning and logistics to guest communications and on-the-day coordination. You’ll also take ownership of smaller solo events and help develop new income streams through beneficiary-led activities.

This role offers variety, challenge, and the chance to make a real impact. You’ll be involved in the full event cycle and play a key role in shaping the supporter experience, ensuring every detail is delivered to the highest standard.

To be a successful Special Events Executive, you will need:
 

• Experience supporting or delivering events, ideally within the charity or corporate sector
• Excellent organisational skills and the ability to manage multiple priorities across several projects
• Confidence managing budgets, volunteers, and external suppliers
   

If you’d like an informal chat about the role, please call and ask to speak to Jake.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We use our deep sector knowledge and experience to match candidates with the most suitable roles. Our relationship-led approach means we work ethically and supportively to help people find their perfect role in the not-for-profit sector.

We’re committed to improving equality across the sector — you can read more about our diversity pledge on our website.

Please note, if enough applications are received, the charity reserves the right to close the application period early.

Accountable to: CEO

Location: Based/Flexible Hybrid working at: 45, The Parade, Roath, Cardiff, CF24 3AB

Hours of work: 35 hours a week

Salary: £40,000 to £42,000 dependent on experience

P03 Scale 32-35 – £41,511 – £44,711

Closing date: 8th September 2025 (Please note – we reserve the right to close the advert earlier if we receive a high volume of suitable applicants)

Contract type: Permanent following a successfully identified probationary period.

Mission and Values

Voices From Care Cymru exists to improve the lives of care experienced children and young people in Wales, which we achieve by being a national independent voice that provides a national care experienced community.

Our values:

Being Young-Person Led

VFCC core principles are guided by our community of care experienced children & young people. Our Board of Trustees is split between young people/service users and key professionals, The advisory group of Care experienced children and young and staff regularly consult with children and young people on issues that are important to them.

Equality For Everyone in Care

VFCC believe that care experienced children & young people should have the same chances and opportunities as their non-care experienced peers. They should not have to face stigma, discrimination, and barriers in life because of their care experience.

Creating A Care Family

VFCC provides the opportunity for care experienced children & young people to meet, grow, learn and develop long lasting friendships.

Being Aspirational

VFCC wants care experienced children & young people to be everything that they can be. We want to inspire them and nurture their potential.

Celebrating Individuality

VFCC is a unique independent organisation, we recognise and celebrate the individuality and diversity of the children & young people that we work with. We see that the different backgrounds, experiences, and views of care experienced children & young people help us to develop as an organisation and better represent the wider care population.

Purpose of post

By instruction and in partnership with the CEO (Chief Executive Officer) the Programme Director will manage and coordinate the operational areas of VFCC based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met. The Programme Director prioritise the target/ objectives. We are looking for an experienced Programme Director to supervise a wide range of programs. You will be responsible for the delivery and overall success of each program. You will supervise teams and inform management on progress and performance.

A successful Programme Director must have a broad knowledge of program management principles. They must have a strategic mindset as well as be able to lead and develop their subordinates.

The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization

Key tasks

• The Programme Director will assist senior management in establishing the development of the organisations long-term business Plan.
• The Programme Director will ensure that the strategic aims and planning of departments budgets/objectives are in conjunction and agreed by the CEO.
• The Programme Director will be responsible for monitoring workflow, ensuring optimal productivity, performance, milestones and deadlines are met across the organization.
• The Programme Director will be responsible for managing the performance and objectives for key staff.

The Programme Director will also be responsible for:

• CRM system – lamplight.
• Fundraising – to support the fundraising strategy and monitor and produce reports.
• Assist SMT in setting goals that promote company growth which will support the strategic objectives of the organisation.
• Oversee daily activity of the team.
• Prepare budgets, schedules, and other organisational reports as needed .
• Devise evaluation strategies to monitor performance and determine and manage the need for improvements team workloads to meet goals and deadlines.
• Develop plans to increase efficiency and reduce costs
• Improve existing systems and policies
• Promote and enforce safety in the workplace
• Work closely with other departments to promote efficient optimisation.
• Execute plans designed to meet company goals by updating/monitoring policies employees and coaching.
• Updating management with detailed and accurate reports/presentations regarding budgets, and bids
• Apply change, risk and resource management principles when needed, read reports prepared by managers to monitor progress.
• Ensure program operations and activities comply to legal guidelines and internal policies.
• Knowledge of child protection/safeguarding policy/procedures and be able to act and make reports as necessary

The VFCC experience:

• To ensure that care experienced children and young people have a positive experience of VFCC.
• To ensure VFCC is a safe and supportive environment for children and young people.
• To ensure young people are signposted to further opportunities to develop their skills and experience.
• To coordinate children and young people’s meaningful involvement/participation with the governance and operations frameworks of the organisation.

Other duties:

• To work within the organisation’s policies and practice guidelines.
• To participate in supervision sessions, staff meetings, managerial meetings, and the team activities.
• To carry out any other reasonable duties as may be required by the Chief Executive Officer.
• Deputise with the Influencing Director in the absence of Chief Executive Officer.
• The Programme Director will occasionally be required to work evenings and weekends with the occasional requirement to stay away from home overnight.

Senior Officer, Public Health, Inclusion and Awareness
Breast Cancer Now
London/Hybrid with 2 days per week in the office (near Aldgate)
Permanent
Full time, 35 hours per week with flexibility, such as 8-4pm, 9-5pm or 10-6pm. Open to candidates looking for compressed or reduced hours, such as 28 hours/4 days a week (salary pro-rata)
Salary £34,256 to £36,500 per annum depending on experience
Excellent benefits including 25 days annual leave a year, plus an additional day for each full year worked (up to 30 days), plus bank holidays and paid time off between Christmas and the new year, enhanced family leave policies, employer contribution pension up to 8%, life assurance scheme, season ticket and bicycle loan schemes, employee assistance programme and learning and development opportunities

Charity People are delighted to be partnering with Breast Cancer Now, the research and support breast cancer charity, to recruit a Senior Officer, Public Health, Inclusion and Awareness.

Breast Cancer Now changes the lives of people affected by breast cancer by combining the power of research and support and building a brighter future for everyone affected by breast cancer. World-class researchers work in labs across the UK and Ireland to create a world where the words "breast cancer" aren't met with fear. The Breast Cancer Now helpline, health information and support services help 600,000 people living with or beyond the disease, as well as their loved ones every day.

Breast Cancer Now believe that by 2050, everyone diagnosed with breast cancer will live - and be supported to live well. But to create that future, we need to act now.

The Senior Officer, Public Health, Inclusion and Support will support the development and delivery of the public health, inclusion and awareness team's work across the UK, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment, thereby reducing the risk of recurrence.

The role will also support the delivery of activities to drive forward equity, diversity and inclusion agenda to ensure Breast Cancer Now achieves the pledges, recommendations and actions set out in plans and champion commitment to celebrate diversity, challenge and address inequality, and help build an inclusive environment for all people affected by breast cancer.

Key responsibilities

• Project Delivery & Community Engagement: Support the delivery of public health and inclusion initiatives by coordinating projects, developing resources, and building partnerships with under-represented communities.
• Monitoring, Evaluation & Data Management: Monitor and evaluate public health activities by gathering data, producing reports, and maintaining accurate records in line with organisational and data protection standards.
• Representation & Communication: Represent the team at meetings, events and conferences, and contribute to internal and external communications to raise awareness of public health work.
• Team Support & Administration: Assist with team administration, including preparing meeting papers, processing invoices, and supporting the development of systems and materials to improve service delivery.

The successful candidate will be proactive, highly motivated and have experience in the development and delivery of public health and inclusion initiatives, campaigns and projects. You will be an excellent communicator in building relationships at a local level with external organisations and groups including with those from under-represented communities.

You will be confident in understanding and explaining equity, diversity and inclusion issues in public health work clearly and are able to present information in a variety of forms dependent on the target audience.

You will also be experienced in monitoring and evaluation of public health activity, including gathering data, producing reports and analysing other statistical information as required.

This role is primarily based in the London office (near Aldgate). The hybrid working model allows full-time staff members to work up to 3 days per week at home.

How to apply

The application process is CV and tailored cover letter. For the Job Pack and person specification, and full details on how to apply, please share your CV via the link below and Jen D'Souza at Charity People will be in touch. The closing date is 5pm on Tuesday 26 August. Interviews will take place in-person on 11 or 12 September.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with. 

Finance Systems Administrator (Unit 4/Agresso)

A place to create moments that matter

Location: Bradford/Burnley/Camberley/Peterborough/Stockton

Salary: £39,716 per annum

Contract Type: Permanent

Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

The role

As a Finance Systems Administrator, you’ll be a key player in supporting our Group finance system - ensuring it runs smoothly, efficiently, and is fully optimised for users across Accent.

We’re at the start of an exciting cloud migration project, and you’ll be right in the action. This is a fantastic system that touches every part of the business, giving you the chance to collaborate with colleagues at all levels.

You’ll:

· Maintain workflows, troubleshoot issues, and support users with training and guidance

· Work closely with the Service Desk to test new functionality and explore system developments

· Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement

· You’ll be part of a team, where support, collaboration, and innovation are at the core. And most importantly, your work will have a real knock-on effect - helping us deliver better outcomes for our customers.

Salary

The Finance Systems Administrator salary is £39,716 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Strong knowledge of Unit4/Agresso ERP System , including system administration, financials, logistics, fixed assets, expenses, planner and payroll/HR modules

· Experience working in a busy financial environment, providing system administration and analytical support

· Experience providing user training and maintaining training materials

· Excellent customer service skills, with experience handling support calls and diagnosing user issues

· Strong PC and spreadsheet skills

· AAT Accounting Qualification or equivalent experience

· Commitment to continuous professional development, with the ability to stay up to date with emerging system trends and technologies

· Equal opportunities and diversity awareness

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Stage 2: A Place to Show Your Strengths

An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service

Questionnaire in advance.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

You may also have experience in the following: Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Agresso, Unit 4, Workday Adaptive, Software Maintenance etc.

REF-223 149

Head of Finance
Salary: £50,000 - £55,000
Based: Oxford, OX1 1BP
Contract: Permanent
Hours: Full-time – 40 hours per week (flexible)

The Head of Finance is a member of the Senior Management Team (SMT) of Modern Art Oxford and is responsible for managing and reporting on the finances of the charity, acting as Company Secretary.  

The role is supported by the Senior Finance Officer and Finance Assistant.

Responsibilities

Finance

• To work closely with the Director on the preparation of the business plan and to take a leading role within SMT on monitoring and reporting to ensure its successful delivery.
• To lead on budgeting processes including three- to five-year plans, detailed annual budgets, cash flow forecasts and in-year re-forecasts.
• To be responsible for reporting on the overall financial position of the organisation, including the statutory accounts, management accounts and reports to budget-holders, ensuring that budgets are adhered to, that cash flow is managed, that effective cost control mechanisms are in place, that revenue is maximised and that there is timely and accurate financial reporting to SMT and the Board of Trustees.
• To ensure that best practice, statutory and organisational requirements are met in the operation of financial controls, the management of funds, charity accounting, Endowments Funds and investments, and taxation.
• To ensure the safety and security of the organisation’s financial assets.
• To prepare and submit the annual Museums & Galleries Exhibition Tax Relief (MGETR) submission, Gift Aid and all other tax rebates.
• To liaise with the external auditors for the annual audit of the statutory accounts and management of the pensions and other professional financial services as required, being the main contact in the organisation for the bank, auditors and pension providers.
• To liaise with pension trustees and other employers of the PSATSA closed defined benefit scheme, including triennial revaluations and negotiation of affordable repayments, reporting to the Trustees and Director.
• To work in close partnership with the Director and the capital project management team, to manage and report on the financial aspects of any future capital projects, reporting to the Director and the Capital Sub-Committee of the Board of Trustees, and managing all related financial administration.
• To be responsible for arranging Modern Art Oxford’s insurance.

Governance, Compliance & Trustee Reporting

• To attend Board meetings as required and support the Director in providing background briefing and financial material to enable the Board to make considered decisions about all matters of finance and finance policy.
• To manage, attend and prepare reports for the Finance & Property sub-committee.
• To coordinate the production of the Annual Trustees Report for the statutory accounts and ensure compliance with Companies House and Charity Commission requirements, including maintaining Trustees and Directors’ records and details.

Other

• To contribute to the overall strategic direction of the organisation as a member of the Senior Management Team, and actively participate in new developments including audience development, capital planning, communications, partnerships, reporting and fundraising.
• To complete as required annual reports, including the annual submission for exhibition tax relief and other key reporting, including Arts Council England and Oxford City Council submissions and project-funding reports.
• To carry out any other duties, reasonably requested by the Director.

Person Specification

Essential

• Significant experience in financial roles at a senior level, managing all aspects of running a financial function and dealing with a range of activities, ideally in a small to medium-sized charity.
• Used to preparing budgets, management accounts and cashflow forecasts alongside cost control management.
• A good understanding of VAT regulations, the VAT return process and charity taxation.
• A good working knowledge of payroll and end of year audit processes.
• Experience of business planning for a medium-sized charity.
• A flexible approach to working in a busy environment requiring excellent multi-tasking and time-management skills.
• Experience of using a CRM Database.
• An understanding of IT and digital infrastructure.
• Strong planning and organisational skills.
• Experience of managing small teams.
• The highest level of commitment to equality, diversity and inclusion.
• Excellent interpersonal skills and emotional intelligence.
• Good team worker.
• Excellent writing and communications skills.
• An ability to prioritise a complex range of tasks in a fast-paced working environment.
• A confidential and empathetic person of integrity.

Desirable

• Qualified accountant (ACA, CIMA, ACCA) and/or appropriate business, financial or postgraduate qualifications.
• An interest in and experience of working in the charity sector, ideally the arts.
• Experience in the not-for-profit sector and charity accounting practices including preparation of the annual Charity Commission return, partial exemption VAT processes, Gift Aid and MGETR.
• Experience of BreatheHR and Xero platforms.
• Experience of working with a board of voluntary trustees, a wide range of funders and public sector organisations.
• Good line management and coaching skills.
• Experience of managing the financial aspects of capital projects.
• Experience of fundraising, marketing, retail and e-commerce.

About Us

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms.  Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Benefits

• 25 days annual leave plus public bank holidays (increasing by one day per annum of employment up to five additional days).
• Employees are entitled to a discount in our Modern Art Oxford Shop and Café.
• There is an Employee Assistance Programme through Gemelli.
• Discounts, Cycle-scheme and Tech-scheme program available through BHN Extras.
• An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.

Applications must be received by midnight on Sunday 7th September.
Interviews will be held on Friday 19th of September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

This role plays a key part in the day-to-day delivery of the work of Gateway Women's Centre.  Working alongside the team you will carry out practical tasks to serve our clients as well as providing direct support and signposting on areas such as housing, welfare, local services and mental health.

As well as practical support and activities, you will take part in and lead activities that share the gospel with our clients and contribute to their social and spiritual wellbeing. 

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Please note:  A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010

Main duties:

· Preparation for, delivery of and pack down of drop-ins including cleaning, food and drink preparation and room layout.

· Creating a welcoming and judgement-free environment for our clients

· Planning and delivering activities for clients including art, wellbeing, games, Bible studies and other activities.  Where required, liaising with external group facilitators. 

· Completing relevant administrative tasks including writing case notes and sending reminders to women. 

· To provide emotional (listening) support to women. This may take place within the context of group activities or one to one settings, including face-to-face appointments, phone calls, texts, emails, meetings in the community or home visits. 

· To provide practical support, including supporting women with making phone calls and filling in forms, applying for grants, accompanying women to appointments and meetings, researching information, signposting and advocacy-style support.

· By drawing on your own Christian faith, to offer Christian support to women, within the Christian culture and ethos of OTF.  This may take place in group or one-to-one settings.

· Providing goal based one-to-one support for clients and supporting with applications, referrals and other needs identified

· Meeting the practical needs of our clients by supporting with food and distribution of essential items

· Identifying any wellbeing or safeguarding needs that need further action or support

· Leading and participating in Bible studies, prayer time and other faith-based activities in the centre

Key attributes and experience required for the role:

· Ideally experience and knowledge of working with people with complex and multiple needs, or a demonstrable willingness to learn (training can be provided)

· Ideally experience and knowledge of local services, or a demonstrable willingness to learn (training can be provided)

· A passion for seeing women thrive and lives transformed – practically, emotionally and spiritually

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Proficient in Microsoft Office

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Please note that this post is open to women only under the Equality Act 2010.

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women’s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life’s challenges.

Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks,

Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope.

As a Christian organisation we seek to live and work by our values:

· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

· Unity: we achieve more together (Ps 133, Eph 4:3)

· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

As Health Intelligence Analyst you will be working as part of our highly respected health intelligence team, playing a key part in ensuring we use data and insights to understand and advocate for the needs and experiences of people living with arthritis and MSK conditions.

The postholder will undertake data analysis, data visualisation, and produce reports to develop and administer systems and processes that aid effective data intelligence gathering. They will also deliver projects and support a forward plan for arthritis and musculoskeletal health intelligence; contribute and work effectively within a dynamic team; and support, nurture and grow relationships with external and internal partners to further Versus Arthritis’ data leadership role in the musculoskeletal (MSK) sector.

About the role

• Lead on establishing and maintaining a ‘single source of the truth’ on arthritis and musculoskeletal statistics and data within the charity and beyond. This includes our annual State of MSK Health statistics report and other statistics publications.
• Support on the development and delivery of a pipeline of insightful MSK and health data analysis and quantitative research, to better understand the UK population with arthritis and MSK conditions and to inform the direction of Versus Arthritis’ ambitions, strategy, policy and services work.
• Work with others, particularly colleagues in UK Advocacy and Health Intelligence, to influence improved quality, extent and use of musculoskeletal health data by statutory bodies across the four UK nations, including Office for Health Improvement and Disparities (OHID), National Health Service (NHS), Department of Health and Social Care (DHSC), nationally and locally to improve musculoskeletal health nationally.
• Manage and maintain our health intelligence website, intranet and Sharepoint pages and data enquiries inbox, ensuring they are up to date, reflect the latest developments of the health intelligence function in the charity and that queries are answered on time.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Demonstrate sound knowledge of epidemiological research methods including experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes.
• Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences.
• Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
• Strong experience of using NHS and other national health-based datasets, and a good understanding of UK health and social care systems.
• Experience using data to produce infographics or data visualisation.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

Job Description

The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model.  The museum is building a new strategy that will lead its transformation over the next 10 years as it tests out innovative new models for exhibitions, displays, learning and engagement, building towards a new permanent site and dynamic operational model.  Learning and engagement are central to the museum’s future.  This new role will support the learning and engagement team by coordinating bookings, marketing and communications for the team.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to coordinate the day-to-day running of the learning team as we move forward to the next phase of the Jewish Museum London.

Reporting to the Head of Learning the appointed candidate will have the organisational and administrative skills to ensure the team can effectively deliver programmes for schools, families and communities as well as taking a lead on communicating the museum’s activity through social media, newsletters and the website.

Main Duties & Responsibilities

The main role of the Learning and Communications Coordinator will be to administrate the activities of the learning department, in particular our flagship programme of schools workshops both in person and digitally. Excellent communication skills are required as this role will involve being the first point of contact for the department, responding to queries, liaising with teachers, taking bookings and sending out pre- and post- activity information.  You will play a key role in ensuring the smooth running of this busy and creative team by providing, general administration, organisational and hands-on practical support—invoicing, ordering materials and supplies, auditing resources, collating and recording evaluation data and transporting materials and equipment for our outreach, offsite events and workshops.  Digital learning and communications are central to how we engage our audiences so the post holder will need to a good level of social media and technical literacy in order to update learning and events sections on the website, support the delivery of virtual workshops, coordinate the social media working group and create newsletters.

Learning programme bookings and coordination

· To be the first point of contact for all enquiries about learning programme activities and the main contact for liaising with teachers and taking bookings

· Co-ordinate and administrate all bookings for the schools outreach, virtual and broadcast programmes—from taking bookings and booking facilitators through to invoicing and evaluation

· Organise bookings, delivery and return of museum loan boxes

· Audit and prepare the handling collection for workshops

· Close collaboration with the Senior Learning Producer: Schools to assign learning team members and freelancers to workshops including leading on contracting and financial administration of freelance facilitators

· Support with organising and delivery of informal and community learning activities and events including the Curious Minds Dementia Friendly programme and family learning events

· General support and assistance for activities and programmes as required

Team Administration

· Managing the team’s calendar of activity

· Ensure that bookings spreadsheets and databases including Raisers Edge, Artifax, Excel sheets and Monday Boards are kept up to date and accurate

· Collating statistics and data for reporting

· Maintain the carbon calculator tracking for the team

· Order any resources, materials, equipment and travel (such as oyster cards, train tickets and taxis) for the team

· Coordinate room bookings and generating zoom links for workshops, meetings and activities

· Set up regular team meetings as required, circulating minutes/ action points and ensuring follow up actions are taken

· Work with finance to ensure that schools workshops and activities are invoiced and to coordinate payment of freelancers

· Help ensure good communication throughout the team and organisation

· Ad hoc duties e.g. filing, typing reports and letters from manual copy

· Freelancer communication and administration, including organising the Rota

 

Digital and Communications

· Provide general technical support to the department including setting up zoom links and equipment for broadcasts and virtual classrooms

· Updating the learning sections of the website—events, resources, image libraries and programme information

· Contributing to learning’s presence on social media channels

· Coordinating the production of learning newsletters and marketing materials

This Job Description is subject to alteration in response to changes in legislation or the Jewish Museum London’s operational procedures.