Service design lead jobs in crouch end, greater london
Deputy Head of Youth Work
The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.
If you have a passion for putting young people first, then we want to hear from you!
Position: Deputy Head of Youth Work (Targeted & Partnerships)
Location: London W12 7TF
Salary: £38,000 - £42,000 per annum
Hours: Full-time, 37.5 hours
Contract: Permanent
Closing Date: Friday 23rd May 2025
About the Role
Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.
You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.
Key responsibilities include:
• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach
• Monitoring, evaluation and reporting of all sessions including restricted-funding projects
• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation
• Develop and maintain relationships and partnerships
• Manage one off projects, events and promotional activities
• Identify suitable restricted-funding projects
• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance
• Ensure that overall programme participation targets are consistently met
• Oversee budget lines of direct reports
• Work with the Head of Youth Work to prepare rotas
• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely
• Lead sessions when required (usually this will be to cover annual leave or other staff absence)
• Produce the required reporting for Trustee and Board Sub-Committee meetings
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.
You will also have experience of:
• Successfully project managing programmes including reporting to funders on outcomes
• Working with young people
• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation
• Working in partnerships with communities and organisations to improve positive outcomes of young people
• Line management
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds.
You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Technical Support Analyst to join us on a full-time, permanent basis, working 36 hours per week.
Actual job title, Application Support Analyst.
The Benefits
- Salary of £45,000 - £52,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an exciting opportunity for a technically skilled IT professional to join our innovative and iconic organisation.
You’ll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. You’ll be involved in engaging and innovative projects that will support your skills development and gain you exposure to new tech.
Alongside meaningful work, you’ll enjoy a brilliant benefits package and a wealth of learning and development opportunities to help you thrive personally and professionally.
The Role
As our Technical Support Analyst, you will play a critical role in developing a portfolio of processes, apps and technical solutions that will enable our organisation to achieve our goals.
Seeking to connect business needs with technical solutions, you will work across the development lifecycle to develop applications and systems that are user-friendly and efficient.
Working closely with stakeholders, you will gather requirements, design and develop solutions using Power Apps, Power Automate, Power BI, and SharePoint, and oversee system integration and automation projects.
You’ll also manage SharePoint, oversee Power Platform security, licenses and best practice, performance tune and troubleshoot systems and provide first-, second- and third-line helpdesk support.
Additionally, you will:
- Configure SharePoint workflows, build apps, and create Power BI dashboards and reports
- Manage system health checks, permissions, governance, and data integration activities
- Support project management tasks
- Lead on the continuous improvement of our technical platforms
About You
To be considered as a Technical Support Analyst, you will need:
- Experience of supporting business applications in particular SharePoint, Power BI and Power Platform
- Experience of producing business process documentation
- Experience in delivering and executing test plans
- Experience in a programming environment
- The proven ability to lead projects from start to finish
Please note, on occasion, system upgrades and enhancements will happen outside of normal business hours, so a flexible approach to working will be important.
Other organisations may call this role IT Support Engineer, Service Desk Engineer, IT Support Analyst, IT Systems Analyst, Business Applications Support Specialist, Digital Solutions Analyst, or Systems Integration and Support Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Technical Support Analyst, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Battersea's Global Programmes Department is looking for a Grants and Programmes Manager to manage the delivery of a portfolio of work within the Grants and Programmes function. This is an exciting time for Battersea as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior grant making role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.
The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th May 2025
Interview date(s): First stage interviews: 22nd May 2025; Second stage interviews: 28th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
We are currently seeking a Content Marketing Specialist to join our Brand Team. This role is responsible for the delivery of content production through creative development, planning, production, evaluation and measurement of Battersea's content to achieve Brand, Marketing and organisational objectives.
We are looking for someone to:
- Support the Content Manager by implementing our content approach in day-to-day operations – managing production workflows, maintaining quality standards, and reporting on content performance and effectiveness.
- Oversee production processes across the team to support delivery against our content framework and business as usual briefs.
- Support the team in prioritisation and production of content that is strategically aligned and audience focused.
- Support collaboration and ways of working
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2025
Interview date(s): First Stage Interviews 22nd May 2025; Second Stage Interview 29th May 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
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Location: Birmingham or London
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience
This is equivalent to £25,000-£27,000 per annum full-time.
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Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight 8th June
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.