Service design lead jobs in westminster, greater london

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Ealing.
£20,514.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

This role consists of three weekly shifts from 22:00 to 08:00, with double cover for each shift.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About Us:

 With a rich history spanning three decades, Brentford FC Community Sports Trust is a pioneering organisation dedicated to using the power of sport to educate, motivate, and inspire individuals from all walks of life. We have proudly earned the 'Football League Community Club of the Year' award four times. As we anticipate significant expansion in the coming years, this role presents a unique opportunity to be a part of our growth following key partnerships and our relocation to purpose-built premises adjacent to the new Brentford FC stadium.

We are seeking a Fundraising Manager to help us achieve our income goals, which will, in turn, enable the Trust to have an even greater impact within the Brentford heartlands. This is a key role within the Fundraising and Marketing team that will have responsibility for the day-to-day management of all fundraising initiatives, drive the Trust’s SMEs strategy, as well as scope to identify and develop new opportunities and initiatives to help us achieve our goals.

This is a newly created role, and its main purpose will be to support the Head of Marketing and Partnerships and the Marketing Team to deliver against the fundraising strategy targets. This is year 1 of the strategy, a great role for someone who wants to develop or grow their experience within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.

The Role

The Trust is seeking a Fundraising Manager to help us achieve our unrestricted income goals, which will, in turn, enable the Trust to have an even greater impact within the local community. This is a key role within the Fundraising and Marketing team that will have responsibility for the day-to-day management of primary fundraising initiatives, as well as scope to identify and develop new opportunities and products to help us achieve our goals.

The postholder will have experience of delivering a variety of fundraising campaigns, delivering against targets. You will be able to communicate effectively with a wide range of audiences, including fundraisers, donors, stakeholders and partners.

This is a great role for someone who wants to develop or grow their experience within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Descrption

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.
£28,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.

The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Carrying out holistic assessments which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to support young people in their journey
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking
- Supporting young people to access relevant services and empower them to self-manage their medication through informed consent and decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety t0 customers

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working as part of a group or team

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
- Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:
- Experience of working in a complex mental health environment
- Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Position: Head of Product and Systems Management 
Hours: Full-time, 35 hours a week 
Contract: Permanent 
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits 
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. 

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.

Across all of our products our Product and Systems Management team cover the following areas:

• Being fully responsible for the provision and management of the system
• Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release. 
• Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
• Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
• Enshrine continuous improvement into the use and development of our Products.

Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).

Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered. 

For this role we’re looking for:

• Expert level experience of managing a Systems Support Team
• Expert experience of Product Management
• Experience of managing external stakeholders and 3rd party suppliers effectively

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role involves working on a rota pattern of 40h each week, to support a client with special needs.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

There when it matters.

We have an exciting career opportunity for a Marketing and Communications Officer (known locally as Marcomms Officer) to join our expert Marcomms team here at Sue Ryder.
This key role sits within our Brand & Marketing team, working across projects with our Healthcare, Income Generation and Creative teams. You will work closely with colleagues across the organisation as well as building relationships with our key marketing suppliers and agencies.

You will help position Sue Ryder as a specialist and expert end-of-life care and bereavement support provider, supporting the team to develop strategic and tactical marketing communications and ensure end-of-life care and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it.
The Marcomms Officer reports into a Marketing Manager and works across the Brand & Marketing team to:

• Develop effective marketing assets and campaigns for brand, healthcare and income generation.
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Ensure brand and health marketing messaging remains consistent and on brand across all activity.
• Support the management and usage of our marketing and design tools and platforms.

Key Responsibilities:
• Develop effective marketing campaigns and assets for Healthcare, Income Generation and Volunteering teams, ensuring objectives are met and integration opportunities are maximised across the charity
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Manage day-to-day relationships with external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
• Represent the Brand & Marketing team on selected organisational working groups and actively engage with our internal networks.
• Help manage our marketing tools and platform to support usage across the organisation.
• Provide project support to our Creative Team, for example co-ordinating brand photography shoots.
• Ensure all healthcare and fundraising literature is in stock, on brand and updated in terms of content, consent, permissions and legal requirements.
• Have a clear understanding of our brand guidelines and key messaging and support embedding this across all our marketing communications.
• Build strong, internal relationships with stakeholders across Sue Ryder.
• Support the smooth running of the team administration.

About you:
Essential
• Experience of managing and delivering marketing campaigns on time and on budget
• Experience of managing and developing creative assets which are relevant and impactful to the specific audience.
• Experience of working with creative and print agencies.
• Excellent communication skills to build effective relationships with internal colleagues within the wider marketing and communications department such as PR and digital to ensure integrated working
• Keen attention to detail
• Excellent time management and prioritisation skills, able to work at pace across a range of projects

Desirable
• Relevant experience working in a charity or agency environment
• Experience of working with brand management.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Young People service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A waking Night Support Worker will help to provided support to the Young People in the service through the night. You will report to the team leader who will supervise your engagement and support of our Young People through the night. This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience in a Young People's service.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Community Enabler and Partnerships Manager

Are you proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all?

We are looking for a Community Enabler and Partnerships Manager to work in the hearts of communities to develop and grow local networks to get people engaged in their communities and support pathways to volunteering.

Position: Community Enabler and Partnerships Manager

Salary: £27,000 - £35,000 FTE

Location: Wales (remote working with national travel)

Hours: Full-time

Contract: Fixed Term March 2026

Closing Date: 5th May 2025

Interviews: 13th & 15th May 

About the Role

You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside the central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.

Key responsibilities include:

• Management contracts, staff and resources
• Oversight of networks delivery and performance
• Stakeholder relationship management and reporting
• Development and implementation of local strategic plans
• Profile raising and sustainability
• Innovation, learning and development across the organisation

About You

You are able to communicate effectively about the work of the organisation, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.

With a passion for heritage preservation and community development, you will be IT literate including Microsoft Office tools with great communications skills including presentations and report writing .

You will have experience of:

• Community development
• Stakeholder engagement and contract management.
• Leading, managing and inspiring teams to deliver
• Managing multiple projects
• Stakeholder management
• Budget management
• Working with communities, public and voluntary sectors
• Partnership working
• Facilitating workshops and training
• Designing and implementing new initiatives
• Influencing others

About the Organisation

A national charity that believes everyone's time is valuable. The innovative digital Time Credit system rewards volunteers for the time they give to their communities. These credits can be exchanged for activities and services, helping to build more inclusive and connected communities.

They’ve already engaged over 15,000 volunteers and 1,500 organisations, and issued more than 1.25 million Time Credits across the UK. With the first national Time Credit network in the world, this work is recognised by parliamentarians, local authorities and community partners.

Join today and help drive meaningful social impact across Wales!

Other roles you may have experience of could include Community Enabler, Community Partnership Manager, Partnerships Manager, Community Engagement Manager, Community Development Manager, Programme Lead, Partnerships Officer, Volunteering Manager, Engagement Officer, Regional Manager, Community Investment Manager, Social Impact Coordinator etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

The role: World Physiotherapy is seeking a dynamic and experienced development programme manager to lead and manage our portfolio of development projects and initiatives. The ideal candidate will be responsible for overseeing the planning, implementation, and tracking of specific short-term projects or a series of long-term projects, with the aim of advancing global physiotherapy practice. 

Key responsibilities:

· Project leadership: Plan, manage and evaluate international development projects (25–40% travel)

· Cross‑functional collaboration: Align programmes with events and membership activities; partner with marketing, finance and HR

· Fundraising and reporting: Draft grant applications; compile narrative and financial reports to funders

· Risk and compliance: Conduct risk assessments; ensure adherence to internal policies and donor regulations

· Communications: Develop project updates; represent World Physiotherapy at global forums

Requirements:

· Degree in public health, international development, social sciences or related field; project management qualification desirable

·  5+ years’ experience managing international development or capacity‑building projects

·  Strong grant‑writing, report‑writing and stakeholder‑management skills

·  Proven ability to multi‑task, work under pressure and drive cross‑team collaboration

·  Familiarity with donor compliance, risk management and low‑resource contexts

·  Fluent English; additional language (eg French, Spanish) a plus

What we offer:

• A vibrant, international work environment committed to global health improvement.
• The opportunity to make a significant impact in advancing physiotherapy standards worldwide.
• A competitive salary and the flexibility of a hybrid/remote work arrangement.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The role involves working with clients with complex needs in a rota system that includes early, late sleep in, weekend and bank holidays

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Charity People is delighted to have partnered with the incredible team at Future Dreams to find a new Corporate Partnerships Manager to join their ambitious and creative team, and take corporate partnerships to the next level.

Future Dreams is a pioneering breast cancer charity committed to delivering psychological, practical and emotional support to those diagnosed with the disease throughout the UK. They raise awareness of the importance of early detection and diagnosis through breast health masterclasses, equipping individuals, institutions and corporates with knowledge of signs and symptoms of breast cancer. Their work also funds groundbreaking research into secondary breast cancer, pushing the boundaries of innovation in breast cancer care and prevention.

At the heart of the mission is Future Dreams House in Kings Cross, the UK's only dedicated breast cancer support centre, offering nationwide assistance both in person and online through a comprehensive programme of support services, community meet-ups and 1-2-1 sessions with specialist breast care nurses, counsellors and therapists.

Our VISION

Nobody should face breast cancer alone or without hope

Our Mission

To offer wide range of in-person and online services providing practical, emotional and psychological support for those diagnosed with breast cancer, fund vital secondary breast cancer research, and promote breast health awareness.

This permanent role is based in their incredible Future Dreams House, Kings Cross and comes with a brilliant package:

• Salary of £40,000-45,000
• 25 days holiday, three additional days during over Christmas and New Year and one faith day.
• Annual eye checks for all employees and annual mammograms for all employees over the age of 40
• Supportive and collaborative team environment.
• Professional development opportunities.
• Office lunch and employee wellbeing classes

About The Role

Corporate partnerships are thriving at Future Dreams, and clearly demonstrate the huge potential for growth. They are currently working with some of the worlds leading brands, including Monsoon, Next, Victoria's Secret and Estee Lauder.

It is a dynamic and high-impact role focused on developing and managing corporate partnerships that support Future Dreams' mission. You will lead on identifying and engaging potential new partners, creating compelling proposals, and designing campaigns to drive corporate donations. As the primary point of contact for corporate partners, you'll build strong, lasting relationships, ensuring support is recognised and maximised through ongoing communication and tailored engagement. The role also involves negotiating sponsorship and cause-related marketing opportunities, delivering against fundraising targets, and closely monitoring partnership performance.

With a focus on innovation and doing things differently, you'll stay ahead of corporate fundraising trends and continually refine our offer to ensure growth, sustainability and long-term impact.

To apply for this role you will bring:

• A proven track record in corporate fundraising or business development, ideally within the charity sector
• Excellent communication and relationship-building skills
• Skilled negotiator with the ability to influence and inspire
• Experience leading pitches and delivering impactful presentations
• Creative and strategic thinker with a flair for proposal writing
• Highly organised and self-motivated
• Passion about Future Dreams' mission and values

If this role inspires you to make that next move in your career, and take on this wonderful role at Future Dreams please get in touch with Kevin at Charity People to find out more details and request a full job pack.

Timings

Closing Date for Applications: Midday Monday 28th April

First Stage Interview Friday 2nd May

Second Stage Interview w/c 6th May

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you a skilled leader with a drive for investment and sustainability in housing?

We're seeking a dedicated Head of Reinvestment and Sustainability to join the St Mungo’s Assets team. This role is crucial in driving forward our investment and sustainability initiatives, ensuring our properties are safe, well-maintained, and ensuring compliance with PAS 2035 and relevant standards.

Reporting to the Director of Property Services, you will lead multiple improvement projects across our diverse housing stock. Your strategic and operational leadership will be key in delivering high-quality properties and improving the lives of our residents. You will work closely with internal teams, residents, and external partners to drive innovation and collaboration within the Reinvestment and Sustainability function.

Additional responsibilities in the role of Head of Reinvestment and Sustainability:

• Lead reinvestment, disposal, energy efficiency, building safety, sustainability, and planned maintenance programmes.
• Prepare capital budgets, revenue forecasts, and programme schedules.
• Oversee the design, procurement, and delivery of construction proposals for planned maintenance programmes.
• Develop effective relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
• Manage projects and contracts for reinvestment and retrofit initiatives.
• Drive design excellence and contribute to policy development related to property design and sustainability.
• Ensure compliance with statutory and regulatory expectations in building and fire safety, landlord health and safety, and energy efficiency.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London or on site. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About You
This is a fantastic opportunity for an experienced professional who is passionate about enhancing housing standards and sustainability who has the ability to drive impactful reinvestment and retrofit programmes.

To succeed in this role, you will bring:

• Proven success in managing reinvestment and retrofit programmes with significant budgets, preferably in social housing or local authorities.
• Advanced knowledge of construction, JCT contracts, Building Regulations, and key legislation.
• Expertise in PAS 2035, ECO funding, SHDF, and energy efficiency schemes.
• Hands-on experience collaborating with Retrofit Coordinators, Assessors, and Designers to ensure best practices.
• Exceptional team leadership and staff management skills.
• Outstanding stakeholder engagement, communication, and interpersonal abilities.
• Sharp project management, negotiation, and influencing talents.
• Strong financial appraisal and risk management capabilities with a focus on efficiency.
• Relevant qualification (RIBA, RICS, CIOB) or equivalent experience in the built environment.

How to Apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply, please go to the St Mungo’s careers page on our website.

Closing date: 10am on Tuesday 20 May 2025

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.  

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits