Service development manager jobs in london, england

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Salesforce CRM Engineer

£52,000 - £58,000 plus

Reports to: Lead CRM Engineer

Grade: P2

Directorate: Chief Operating Office

Contract: Contract type

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 16 November 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: 1 stage competency interview

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team.

Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions.

A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments.

What will I be doing?

• Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy
• Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions
• Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks
• Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team
• Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic
• Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture.
• Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture
• Tracking license usage across all application environments.
• Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions
• Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc)

What are you looking for?

• Salesforce Administration Certified (Admin 201)
• Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin)
• Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic
• Ran critical services in production and designing highly-available, scalable, and secure solutions
• Ability to cope with continual change and contribute constructively to improvement cycles
• Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity)

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Title: Faith & Church Engagement Manager

Hours: 35 hours per week

Reporting to: Director of Membership

Period:Permanent

Salary:£37- £42k (depending on experience)

Location:  SW1P 3RB United Kingdom

Work Type: Hybrid (2 office days)

Overview

Established in 1876. Mothers’ Union has 4 million members in 83 countries, and our members have been empowering communities to combat poverty, speak up for social justice, and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting.

The ways in which we operate to fulfil that need today are quite different to that of the world of the 19th century, but our vision is still of a world where God’s love is shown through loving, respectful and flourishing relationships.

Mothers’ Union is unique. We do not work alongside communities; our volunteers and members work inside and with communities. Based in countless Anglican parishes, our work is run by local people for local people. Breaking the cycle of dependency, we give people the courage to transform their own lives and communities by facilitating change. Our members show their faith through action, and together aim to stop violence, poverty, and injustice.

From small community initiatives to national programmes our aim is to strengthen family life by nurturing relationships that are loving, faithful and respectful. Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:

• We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
• Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
• We work with and welcome to the movement, people of all faiths and none.

Our members may be part of a branch or a wider parish, which sit within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure. Or they may be groups that sit outside. We also welcome friends and supporters and a host of active volunteers who support the work we do.

Purpose of the Role

Faith underpins all our work and, in this key role the post holder will support the Christian journey by providing resources for personal prayer, spiritual guidance, corporate worship, religious education, and contribute to and participate in member and central charity led events and worship.

This role will explore and research issues about the Christian faith that are relevant to Mothers’ Union, keep the rest of the Charity up to date on issues in the Anglican communion and wider church – and input into the design of MU strategic aims, and work collaboratively with organisations externally on developing resources and implementing faith-based initiatives.

This role will also be responsible for managing Mothers’ Union’s Church-based membership and our Faith and Diocesan Chaplains member-based forums.

However, the focus for this role will be the proactive outreach, development, and maintenance of faith related relationships primarily in Britain and Ireland. This includes creating and managing high-level networks of Christian influencers, Bishops and the wider clergy, and key faith-based organisations to improve the profile, understanding and integration of Mothers' Union within the Anglican communion and ecumenically and to grow our reach, membership numbers, and influence.

A key remit of the Faith & Church Engagement Manager post will be to participate and contribute to our faith-based discussions and resources within Mothers’ Union. For this reason, the post holder must be a practicing Christian. (Occupational requirement Equality Act 2010).

MAIN RESPONSIBILITIES

Faith management and resources

1. To lead on the development of faith resources within Mothers’ Union (MU) and lead the strategic planning of all faith initiatives, theological rationales for Mothers’ Union specific initiatives and the overall mission.

2. To ensure that MU employees understand as part of the induction process and throughout their employment, how faith guides the work and relationships of MU.

3. Working with the Director of Membership, contribute to the strategic plan for all faith initiatives and clergy and church relations within Mothers’ Union.

4. To lead MU’s faith-based forums, to work where needed with the Worldwide Board and our Central Chaplain.

5. To facilitate theological underpinning to inform our work by exploring, researching, and gathering relevant data from various sources to keep abreast of new developments and initiatives.

6. To generate faith and church-based content for our website, magazine and newsletters and deliver MU’s prayer diary and oversea Midday Prayers.

7. To work with Mothers’ Union Enterprises on resources and products that have a faith dimension or spiritual content.

8. To work with our Worldwide President or designated member of the Worldwide Board to deliver faith and worship materials for Board and Worldwide Council meetings.

9. To receive, monitor and review MU’s worldwide resources to encourage and develop the contribution these make to the distinctive faith work of Mothers’ Union.

10. To maintain and develop all Faith Resources, identifying and developing new and uniquely MU resources to be added and archiving when required dated resources.

Membership Support – Britain and Ireland

1. To produce creative and accessible prayer and worship resources for use within our membership and more widely.

2. To identify the needs of members at every level for up-to-date information and resources on theology, faith, spirituality, worship/liturgy, Christian ethics and pastoral issues for group or individual use, and to commission a range of resources to meet those needs.

3. To build and manage external partnerships, within the Church and with other faith centred organisations, developing and promoting our work with these organisations.

4. Working closely with the Director of Membership and wider Membership team, to plan and lead faith aspects at conferences and meetings as requested.

5. To help design and implement projects and campaigns that provide an active engagement for our members, raise the public profile of Mothers’ Union, contribute to membership growth strategies and further the mission to promote the Christian faith and the wellbeing of families.

6. Work with the wider membership team on the design, implementation, and delivery of new membership growth models and manage existing membership models including Church-based Membership.

General

1. To produce and provide reports and resources as required for the Chief Executive and Board.
2. To promote the Christian faith and prioritise the wellbeing of families with members, the clergy, external partners, wider faith organisations, and the Anglican church.
3. To further the promotion and integration of Mothers’ Union work with the clergy and within the Anglican Church and facilitate policy and advocacy support for MU campaigns.
4. To undertake any other duties as requested by the Director of Membership.

KEY COMPETENCIES

Experience/skills

1. Experience of writing accessible worship material and of being open to different worship styles.

2. Ability to produce theologically credible, accessible, valued, and impactful resources and documents.

3. Experience of engaging, developing and nurturing faith relationships at all levels, from members to boards, to very senior clergy.

4. Good word-processing skills- proficient at using MS Office in particular Word, Outlook, meeting platforms including Zoom and Teams and proactive social media management.

5. Research skills: Ability to collate, analyse, synthesise research data, ability to gather, manage and use a large quantity of information, research and reports effectively,

Qualifications

1. Educated to degree level or equivalent.

Personal Attributes

1. An active commitment to the Christian faith.

2. The role sits within a Membership function. Ability to work well in a team and self–direct where required, effectively prioritise workload and meet deadlines and timescales.

3. Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.

4. Excellent writing skills – ability to produce and tailor content to various audiences clearly and concisely; to identify and summarise key messages.

5. Ability to communicate research findings coherently and present a balanced argument.

6. Flexible, with the ability to use own initiative to focus on the delivery of agreed priorities.

7. Ability to work with volunteers, external partners and the clergy and an empathy with voluntary sector organisations.

8. Team player – ability to work with others, communicate well and to contribute positively within a team.

9. The ability to conduct work to a high professional standard and in accordance with Mothers’ Union core values.

Knowledge and Approach

1. A comprehensive understanding and sensitivity towards the Christian Faith and its application to social ethics.

2. A broad understanding of issues affecting faith and family life today and a willingness to explore the field of relationships further.

3. The ability to take a creative and lateral approach to thinking about social problems.

Desirable Characteristics

1. Experience of using Publisher software.

2. Qualification in Theology or Religious Studies.

3. An interest in international faith and theological issues

4. Ability to interpret statistics accurately.

5. An understanding of secondary research methods.

Work Location

This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (Pro rata for part timers) at our Head Office, Mary Sumner House in Central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.

Work Ethos

Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:

· Respected.

· Effective.

· Accessible.

· Clear.

· And innovative approach.

Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:

1. A level of competence appropriate to the demands of this post.

2. The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.

3. A clarity of communication.

4. A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.

5. An understanding of or commitment to the Christian faith.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.

The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

 Values and Behaviours of Mothers’ Union staff

 MU Staff Team Values

· Respectful.

· Supportive.

· Open.

· Adaptable.

· Solutions Oriented.

Below are examples of behaviours which show the values in practice.

Value 1: Respectful

· Being a role model, treating people with respect, both in speech and action.

· Reacting to situations and requests in a professional, calm and timely manner.

· Being sincere in understanding another person’s perspective.

· Being considerate of others’ time and concerns.

Value 2: Supportive

· Working as a team to meet collective goals and embrace shared perspectives.

· Building effective working relationships across the whole organisation.

· Celebrating successes and create a positive team spirit.

· Sharing personal knowledge, skills and experience with others to help them develop.

Value 3: Open

· Being open to constructive feedback.

· Celebrating differences and recognising everyone’s contribution.

· Engaging with stakeholders and seeking their views and feedback to improve.

· Being self-aware, reflecting on the work we do, how we do it and how it affects others.

Value 4: Adaptable

· If within capabilities, adapting to changes even if outside usual duties.

· Treating every experience as an opportunity to learn and develop.

· If possible, being flexible and responsive to the changing priorities of the organisation.

· Agreeing appropriate deadlines for work and meet them.

Value 5: Solutions Oriented

· Employing creativity by thinking outside the box to overcome challenges.

· Sharing views and driving continuous improvement.

· Encouraging colleagues to share alternative perspectives and ideas.

· Seeking solutions to solve problems.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager.

Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month.

As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation.

This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work.

This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact.

Responsibilities will include:

• HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding
• Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance.
• Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement.
• Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams.
• Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal.
• Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities.
• Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions.

To be considered you will require:

• Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting
• Confidence to manage the full range of employee lifecycle activity independently
• Strong working knowledge of UK employment law and HR best practice
• Payroll administration experience
• CIPD Level 5 qualified (or equivalent)
• Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners
• Experience in the charity, not-for-profit, or membership sectors
• Familiarity with safeguarding frameworks would be desirable

Family Support Manager - Thames Valley

£29,000 + Company Car and benefits (including 25 days annual leave and pension)

This post will cover the Thames Valley region.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are the Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our Thames Valley Care Team.

Reporting to the Head of Care out of our Thames Valley team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.

· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.

Closing date: 29 October 2025

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

· Experience providing housing and welfare advice with a focus on clear, supportive communication

· Confidence in handling a busy and varied caseload, including complex casework

· Comfort working with people facing homelessness or housing difficulties

· A kind, non-judgmental, and person-centred approach

An application form, Job Description & Person Spec can be found on our website.

Closing date: 21/11/2025

Interview date: 09/12/2025

Our client supports children and young people up to the age of 25 when someone important to them has died or is not expected to live, and parents and families when a baby or child dies or is dying. Alongside this direct support, the organisation provides high-quality training to professionals across health, education, emergency services, and the corporate and voluntary sectors. Prospectus are delighted to be supporting with their search for an interim Corporate Partnerships Manager (4 days a week).

Working closely with the Corporate Partnerships Manager, the Corporate Partnerships Officer will help maximise income and engagement from existing partners while developing new corporate relationships. The role involves delivering excellent stewardship, crafting compelling partnership proposals, and identifying creative opportunities for collaboration, sponsorship, volunteering and in-kind support.

This role would suit someone with experience in corporate fundraising or a commercial environment, confident in building relationships and delivering against financial targets. You’ll bring creativity, initiative and excellent communication, negotiation and influencing skills, alongside strong organisation and attention to detail. A collaborative, proactive and enthusiastic team player, you’ll thrive in a growing, ambitious organization.

£30,900 pro rata
6-month contract
Part time - 4 days a week
Remote with occasional visits to High Wycombe

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
 In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Are you a Governance professional who wants to lead an effective risk and governance function in one of the UK’s leading homelessness charities?

Join the St Mungo’s Governance and Compliance team in the role of Head of Risk, Governance and Reporting. This key role will support the Director of Governance and Compliance in embedding a culture of accountability and transparency, contributing to business continuity planning and regulatory foresight.

In the Head of Risk, Governance and Reporting role you will oversee processes which manage organisational risk and support the Board and Chief Executive in their governance responsibilities and ensure all regulatory reporting is completed to a good quality and to timescale.

Key responsibilities include:

• Develop and oversee processes which manage organisational risk: the strategic risk register, the internal audit service and first line legal advice services.
• Support the Board and the Chief Executive in fulfilling their governance responsibilities for the charity ensuring compliance with relevant regulatory authorities and standards.
• Ensure regulatory returns and assessments are made on time and to a good quality, and support with regulatory inspections.
• Provide line management, support, and development to the team.
• Work closely with the Director of Governance and Compliance and deputise as required.

Work flexibly for 2 days per week from our central office in London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working from home, or other St Mungo’s London or regional locations. 

About you

We’re looking for a governance professional who can build good governance and compliance across a complex organisation. If you bring the following, we’d love to hear from you:

• Qualified or aspiring company secretary, governance professional, or experienced in a governance-specific role.
• Excellent communicator and able to use influencing skills in advising colleagues, senior managers, and the Board on complex legal and regulatory matters.
• Methodical, highly organised, and able to manage multiple priorities and projects under pressure.
• Good working knowledge of charity and housing regulations and legislation.
• Proven experience in line management, with the ability to build and lead high-performing teams.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 3 November 2025

Interview and assessments on: 13 November 2025

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.

Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.

You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.

You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:

• Deliver expert advice to vulnerable clients
• Provide technical supervision and case checking to uphold AQS standards
• Lead training and coaching in debt-related areas
• Consult with partners and stakeholders to enhance service delivery
• Monitor and communicate key policy developments in the debt advice landscape

We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.

You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply to find out more. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location(s).

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.

Practice Development Officer

We are looking for a Practice Development Officer to support the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early family help and children’s social care.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Practice Development Officer x 2

Location: London/hybrid

Hours: Full-time, 35 hours/week

Salary: £46,125- plus generous benefits

Contract: Fixed term until March 2027

Closing Date: 9th November

The Role

The organisation supports local areas to use evidence to improve their services and outcomes for children and families. The Practice Development Officer will be part of a team who work with local leaders to support their decision making about how to increase the availability of services and approaches which have evidence of improving child outcomes.

As Practice Development Officer, you will support work that helps local services for children and families use evidence more effectively across Family Hubs, Family Help, and statutory social work. You will contribute to projects aligned with Foundations’ priority areas, including domestic abuse, supporting parenting, strengthening family networks and relationships for care experienced children. 

Your tasks will include organising and coordinating activities that support service improvement, designing and delivering learning sessions to build skills and confidence in using evidence, supporting the generation of new evidence to understand what works, and working with national organisations to promote the wider use of evidence in practice.

About You

We are looking for someone with an in-depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.

You will have experience of:

• Practice in children’s social work and/or early intervention services
• Co-ordinating projects for service improvement or practice development in a relevant sector, for example local authority children’s services, health, or NHS
• Translating complex information into practical messages, advice, and tools.

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Practice Development Advisor, Social Worker, Key Worker, Early Intervention, Early Intervention Officer, Childrens Service, Project Manager, Public Health, NHS.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

There will also be two drop-in sessions to find out more about the role:

• Tuesday 21 October, 3:30 – 4:15
• Wednesday 29 October, 4:00 - 4:45

To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.

Individual Giving Manager

Full time, 35 hours per week

Home based (occasional travel to Leamington Spa Head Office)

£36,000-£40,000 per annum

The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.

Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.

The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.

The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.

This post will involve working closely with contractors, consultants, and senior colleagues

Salary: £28,712 - £32,240 per annum
Contract: Permanent 
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
• Checking specifications, quotes, and working with contractors on job pricing.
• Raising of Purchase Orders, tracking through to job completion
• Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
• Uploading job sheets, and all related documentation Including invoices and certification
• Overseeing a contractor’s diary and ensuring all regular checks are carried out.
• Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
• Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
• Monitor and track through to completion health and safety issues from the daily building Inspections
• Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
• Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
• Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
• To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable

About you

Experience

• Facilities / Maintenance and or property management background.
• 1 years experience in compliance administration is a must
• Experience of managing health and safety in the workplace would be an advantage.
• Experience of delivering Facilities related training, including site induction an advantage.
• Experience of working within a soft and hard Maintenance services environment.
• Experience of tendering maintenance and Facilities contracts.

Skills & Knowledge 

• Excellent analytical skills
• Working knowledge of Social Housing Regulatory for building management and maintenance.
• Working knowledge of UK fire, health and safety regulations.
• Working knowledge of UK health and safety workplace regulations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Working knowledge of Building Management database systems

Abilities

• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focussed and responsive services.
• Ability to organise and prioritise own workload with minimum supervision.
• Ability to understand and meet the needs of customers to ensure excellent customer service.
• Ability to understand community issues as well as current housing issues.
• Ability to communicate and work effectively with other agencies
• Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.

Personal qualities

• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Demonstrate a positive attitude towards your own development including embracing the personal development review process
• Commitment to the values of diversity and inclusion
• Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment

Desirable criteria

• Facilities or Housing qualification or similar, or willing to undertake these qualifications
• Full UK driving license

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.

PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

 Excellent communication and listening skills

 A positive attitude and the ability to problem solve

 A cheerful, friendly and outgoing personality

 The ability to work flexibly, alone and as part of a team

Closing date for applications: 9am Wednesday 12th November

Interview Dates: Tuesday 18th November 2025

About the Role

We’re looking for a sharp, collaborative and digitally fluent professional who’s ready to hit the ground running. The Digital Senior Manager will be a vital part of Bite Back’s digital machine — managing the tools that power our public voice, supporter journeys and campaigning infrastructure. This is a hands-on role for someone who thrives on structure, loves solving digital puzzles, and is hungry to stay at pace with a fast-moving sector. You’ll manage everything from email platforms and analytics dashboards to website fixes, software access and performance insights. You’ll also contribute to campaign execution, helping to implement digital actions with power and polish — including ad support and post-launch optimisation. 

You will also take a data‑driven approach to strengthening Bite Back’s digital presence — analysing performance, optimising our campaigns, and ensuring our digital channels work seamlessly together. From managing website and email systems to supporting paid campaigns and supplier relationships, you’ll keep our platforms effective, insight‑led and future‑ready. It’s a role for someone who combines technical fluency with creative curiosity, able to turn analytics into action and digital systems into impact.

If you’re numbers-driven, systems-confident, energised by back-end delivery, and excited to work across a youth-led movement that makes real noise, this is your moment.

Purpose of the Role

This role sits at the heart of a collaborative, fast-moving team, supporting others to deliver brilliant digital campaigns while owning the technical foundations that make it all possible. You will lead Bite Back’s digital strategy delivery during a period of parental leave. You will also lead reporting and insights for the Digital Communications team, designing and implementing PPC and SEO strategies, and project managing website development projects. Additionally, you will manage the budget for the website, email marketing and social media.

You’ll need strong organisational skills to stay on top of multiple platforms, confident communication to coordinate with suppliers and teammates, and the initiative to lead on projects or solve issues independently. While much of your work will involve behind-the-scenes problem-solving, you’ll be a vital partner to colleagues across campaigns, content and operations. We’re looking for someone who is comfortable taking the lead on digital strategies and operations, but equally happy working as part of a team that values clarity, trust and shared ambition.