Service development manager jobs in south wimbledon, greater london
The Youth Endowment Fund
Research Lead –Local Violence Prevention
Reports to: Head of Guidance and Reporting
Salary: £55,000
Contract: 2 years fixed term
Location: Central London, Hybrid*
Closing date: Tuesday 15th July at 12pm
Interviews: Week commencing 28th July 2025
About the Youth Endowment Fund
We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.
About the role
The Research Lead will lead the development of YEF’s research, resources and recommendations in our neighbourhood focus sector.
We focus our efforts on seven essential sectors: education, policing, youth justice, youth sector, children’s services, health, and neighbourhood. “Neighbourhood” refers to our work supporting local partnerships – such as Violence Reduction Units (VRUs), community safety partnerships or the new Prevention Partnerships - and hyper-local approaches like our neighbourhood fund.
Their primary responsibility will be to develop a series of actionable and evidence-informed guidance and resources for use by local violence prevention partnerships. This will include self-assessment tools for partnerships to assess their effectiveness, tools for understanding the nature of local violence problems and how they could be solved, and resources to support partnerships to identify and safeguard vulnerable children. Creating these resources will require the Research Lead to collect insights and evidence from across YEF’s work and develop YEF positions on fundamental questions about violence prevention. If successful, the Research Lead could have an outsized impact on YEF’s strategy and mission.
These resources will support YEF colleagues to deliver our new ‘Area Leaders Programme’ (ALP). This is a new programme which you will help form. It helps local multi-agency partnerships to find and implement the best ways to prevent violence. YEF is working directly with partnerships, providing high-quality professional development, tailored advice and support, system mapping, and a national community of practice. The ALP focuses on strengthening five key elements of effective violence reduction:
- Building strong and accountable partnerships
- Understanding local patterns of violence
- Identifying and supporting children most at risk
- Improving safety in high-risk places
- Sharing best practice across agencies
Following a pilot in four areas in 2024/25, the programme will expand to 20 more areas over the next two years. This will lay the groundwork for wider national initiatives, such as the Young Futures Prevention Partnerships, and support implementation of the Serious Violence Duty. The Research Lead will develop resources and guidance for the ALP. As the programme is delivered iteratively, they will work closely with YEF programme leads and local partnerships to test, refine, and improve materials before wider rollout.
The Research Lead will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Key responsibilities
The Research Lead will develop a portfolio of impactful projects.
· You’ll lead the research team’s work in our local neighbourhoods and partnerships priority sector. You’ll become the YEF’s expert in this area. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people.
· You’ll ensure we produce accessible, evidence-based resources and guidance that local partnerships can use to develop more effective strategies. You’ll work with YEF colleagues to test, refine, and improve materials before wider rollout
· You’ll set the YEF’s research agenda for your sector. You’ll make sure we invest in research that fills important gaps in knowledge and leads to important changes. You’ll ensure that our strategy and decision-making are informed by the best available research. This is a great opportunity to influence large amounts of funding and direct it towards the most impactful projects.
· You’ll develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events.
· You’ll lead the development of evidence-based recommendations in your focus area. You’ll draw on research and expert insight to identify potential changes to policy and practice. You’ll design and develop innovative and impactful resources which support the application of your recommendations.
· You’ll take on other responsibilities appropriate to your role. This could include leading the publication of YEF’s evaluation reports or writing ad hoc briefings and evidence summaries for the Government and other partners.
About You
You are this sort of person:
· You want to play a significant part in reducing the level of violence affecting young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic.
· You share our belief that an evidence-based approach is our best hope of preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
· You know a lot about violence prevention, especially local partnerships and structures like VRUs or Community Safety Partnerships. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about this topic with experts. There are many ways to acquire this knowledge. You might have worked in a local authority or local violence prevention organisation, conducted research on them or learnt about them during a degree.
· You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
· You have excellent project and time management skills. You can work independently, quickly and to a high standard. You have experience of managing contractors or budgets.
· You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenges when required.
· You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
· You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
· You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 12:00pm Tuesday 15th July 2025.
When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions below:
1. A clear example of a situation where you have translated research into actionable resources or recommendations.
2. A clear example of a situation where you’ve supported an external partner or colleague to apply research evidence to an important decision.
Interview Process
Interviews will take place in the week commencing the 28th July 2025.
There will be a task to prepare for in advance.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
Thank you!
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About Our Community Advice Team
Our Community Advice service is at the heart of our work—delivering generalist advice through face-to-face, telephone, video, and digital channels. The team ensures that people in Camden can access support across a wide range of issues including benefits, housing, employment, and more. We are proud of our strong volunteer base and the collaborative environment that supports both clients and advisers.
About the Role
As Advice Supervisor you will be a key member of our Community Advice team, supervising and contributing to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor; however, we will consider offering this role as a development opportunity if you are an experienced Generalist Adviser wanting to progress your career. You will need to have experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing date for applications: 9.00am Wednesday 23 July
Interview date: week commencing 28 July
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
The successful candidate will be required to provide documentary evidence of their right to work in the UK.
Thank you!
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.
Thank you!
Policy Advisor – Research and Data Monitoring
Contract type: 12 months Fixed Term, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £44,168 - £46,493 per year with excellent benefits
About WaterAid
Want to use your skills in research and knowledge management to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Policy Advisor –Research and Data Monitoring to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Global Policy and Research team is a mix of research, and thought leadership in their portfolio areas, and influencing global and national policy-making processes.
About the Role
As our Policy Advisor –Research and Data Monitoring you will support the highest standards of research development, analysis and communication of data relating to the water, sanitation, and hygiene (WASH) sector.
In this role, you will lead high-level analysis and quality assurance of WASH data use as well as management research resources, include the Research and Evidence Bank, the Research Tracker and the Statistics Bank.
You’ll also:
- Contribute to the design and commissioning of research projects to support advocacy, campaigns, media communications
- Oversea and manage small research projects – facilitating the sharing of research outputs and learnings within GPAC and across the organisation
- Work closely with GPAC colleagues and other WaterAid UK departments and ensure that information on commissioned research projects and learnings are shared widely across the WaterAid Federation (Australia, Canada, India, Japan, Sweden, UK, and USA)
- Play an active role in the research team, support colleagues and provide feedback as required and support any other relevant processes within the remit of the Policy team and GPAC in general
Requirements
To be successful, you’ll need:
- Excellent numerical skills and understanding of data and statistics, including an ability to seek the latest data from regular sources and to access new sources of data relevant to WaterAid’s work
- Strong analytical, research and writing skills (English language)
- An entrepreneurial approach to supporting influencing work, including the ability to take the initiative and rapidly adapt work plans to seize new and unforeseen opportunities.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation
- Proven ability to work and communicate effectively across diverse cultures in a matrix organisation
- Masters’ degree, or post-graduate qualifications and research experience; in relevant discipline; including statistics, economics, geography, maths, statistics, and international development
- Excellent IT (Information Technology) skills in Microsoft Word, Excel, Outlook, PowerPoint and Power BI
Although not essential, we also prefer you to have:
- A successful track record of developing high quality research work
- Good knowledge of the WASH and development sectors
- Experience of working in research for public policy and/or advocacy on policy issues
- Project management skills
- Ability to build the networks and coalitions needed to drive an effective change agenda - especially with major international agencies (multilateral development banks, United Nations agencies, OECD (Organisation for Economic Co-operation and Development) etc.), governments and NGOs (Non-Governmental Organizations)
- Fluency in French, Portuguese or Spanish
Closing Date: Applications will close 12:00pm UK Time on July 4, 2025.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
Our teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This role offers a unique and rewarding opportunity to lead National Energy Action’s efforts to improve the lives of those experiencing fuel poverty, with a focus on enhancing building fabric and energy systems. The successful candidate will play a key role in advancing the organisation’s expertise and credibility in this area and will be a passionate advocate for energy efficiency as a vital solution to fuel poverty.
As our new Director of Homes, you will lead our engagement with governments, industry partners, consumer protection bodies, and research organisations to highlight the needs, opportunities, and challenges faced by fuel-poor households.
You will be a member of National Energy Action’s Senior Management Team, helping to shape the strategic direction of the charity. You will lead and support a dedicated team, managing innovative projects designed to deliver meaningful impact.
Reporting directly to the Chief Executive, you will oversee the development and delivery of high-profile demonstration projects and ensure that insights and evidence from this work are widely shared. You will also lead our influencing efforts, working with key stakeholders and policymakers to drive lasting change.
As part of our Senior Leadership Team, you will collaborate closely with colleagues across the organisation to help guide National Energy Action into the future.
WHAT YOU WILL NEED TO SUCCEED
To thrive in this role, you will combine strategic vision with a deep commitment to social justice and environmental sustainability. You’ll understand the urgency of addressing fuel poverty and the critical role that energy efficiency and retrofit measures play in creating warmer, healthier homes.
With a strong grasp of both the policy landscape and technical delivery, you will be confident navigating the complex challenges and opportunities facing the sector.
You will be an effective leader who can bring people together — within and beyond the organisation — to develop and deliver impactful projects. Whether influencing national policy, designing innovative demonstration initiatives, or forging partnerships across industry and government, you will be driven by the desire to make a tangible difference to the lives of those most in need.
You will need to be an excellent communicator, able to represent National Energy Action with credibility and authority in high-level discussions and public forums.
Strategic, collaborative, and highly motivated, you will play a central role in shaping the charity’s future direction and ensuring we remain a trusted voice in the national conversation on energy and fuel poverty.
The client requests no contact from agencies or media sales.
Thank you!
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
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Using Anonymous Recruitment
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In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
The client requests no contact from agencies or media sales.
Thank you!
Please Note - This role is covering the NE of England, Wales and Northern Ireland.
Purpose of the job
This role creates a positive impact for young people by managing partners through the effective delivery of our youth work programmes, delivering high quality facilitation and training and building excellent relationships across a region to contribute to improvements in our network offer.
Working with Project Mangers across Network Delivery, you will enable the effective delivery of our provision to the youth sector through effective contract management and support for partnerships with Delivery Partners and Grantees. You will deliver high quality training and facilitated sessions, translating curriculum and content into engaging and effective delivery. Working across the Northeast of England, Wales and Northern Ireland you will pro-actively build relationships with organisations and networks and foster connections that will help to unlock youth work for all young people. You will gather insights from across your area to feed into and contribute to the development of our offer to our network.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
Key responsibilities
Programme delivery
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Account and contract management of relationships with a portfolio of Delivery Partners and Grantees within your geographical location
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Ensure that Delivery Partners and Grantees understand their programme and grant requirements and are successfully delivering against those
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Support Project Managers in coordinating and administering a range of project activities through the project lifecycle including contracting, onboarding, monitoring progress, event management and delivery and data collection
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Conduct visits to youth organisations engaged in our digital and physical delivery
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Support the Impact team with monitoring and evaluation of our work as required, including data input and collection
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Support the External Relations team with opportunities to engage media and politicians with specific projects.
Facilitation and training
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Deliver engaging and effective facilitation, training and events across both digital and physical platforms.
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Translate curriculum, content and workforce development tools into impactful delivery for youth workers and young people across both digital and physical platforms.
Network Development
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Build knowledge of the provision of support for young people in your geographical location to enable you to act as an effective relationship builder, networker and connector
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Actively engage individuals, organisations and specific networks that can support development of our delivery (e.g., employment networks, regional infrastructure organisations, Violence Reduction Networks)
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Facilitate Delivery and Grantee networks and collaboration spaces as per the requirements of our youth work provision and network offer
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Engage Delivery Partners and Grantees with our network offer and facilitate the embedding of our youth development content and workforce support tools
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Identify opportunities to showcase excellent Delivery Partner and/or Grantee practice to the wider network through our internal and external channels
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Develop regional network insights and intelligence and feed those into the development of our network offer
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 2nd July 2025 at 23:59pm (midnight)
Interview Dates: 11th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
Registered Charity
51 - 100
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Thank you!
Job Summary
Salary: £42,000 - £45,000 per annum (£25,200 - £27,000 per annum pro rata)
Work Location: Charrington Street, London NW1 1RD
Hours per week: 21.6 hours per week (0.6 FTE), normally to be worked in the afternoons Monday to Thursday
Leave: To be taken during non-operational periods and school holidays
Contract type: Fixed Term to 31 July 2026
Closing date: 9 July 2025
Interviews to be held: week of 14 July 2026
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
We have launched a new Opportunity Centre at 52 Charrington Street, Somers Town as part of the innovative London AI Campus. The Centre will provide young people with access to technology, digital learning, and AI education, extending learning beyond the classroom in a secure and inspiring environment.
The role
We are looking for a dynamic and passionate Opportunity Centre Officer to lead operations at this innovative space, ensuring it becomes a hub of inspiration and growth for young people.
This role will oversee the Centre’s daily operations, ensure smooth delivery of engaging learning experiences, and collaborate with schools, partners, and the community to provide meaningful development opportunities for young people.
This is a fixed term contract starting late August/early September 2025 until July 2026.
Key Responsibilities:
Operational Management:
· Oversee day-to-day access and use of the Centre, including student registration and visitor management.
· Ensure the facility is safe, secure, and welcoming, including health and safety checks, safeguarding measures, and ICT setup.
· Coordinate the planning, setup, and cleanup of learning activities.
· Manage basic building maintenance, including coordinating repairs, ensuring cleanliness, and overseeing general upkeep of the facility.
Youth Engagement & Programme Delivery:
· Support external facilitators and partners in delivering inspiring and educational sessions.
· Foster a positive learning environment, ensuring young people are engaged, motivated, and safe.
· Work with partners to design and improve activities that promote personal and social development.
Administrative & Event Coordination:
· Manage the Centre’s calendar, schedule activities, and coordinate events with schools, parents, and external partners.
· Create promotional materials and manage digital communications to raise awareness of the Centre’s offerings.
· Assist the AI Campus Director with key administrative tasks.
Stakeholder & Partner Collaboration:
· Build and maintain strong relationships with schools, parents, students, and community organisations.
· Act as a Camden Learning ambassador, promoting inclusivity and positive learning outcomes.
Safeguarding & Compliance:
· Act as a Deputy Designated Safeguarding Lead, ensuring all safeguarding policies are upheld.
· Conduct regular health and safety checks, addressing any issues proactively.
Continuous Improvement:
· Gather feedback from students, parents, and partners to identify service gaps and opportunities for enhancement.
· Contribute ideas to further develop the Centre’s programming and operational excellence.
About You:
You are passionate about creating safe, inclusive spaces where young people can thrive. You have a hands-on approach, excellent organisational skills, and a commitment to continuous improvement. Your ability to engage with diverse stakeholders, combined with your dedication to operational excellence, will make you a vital part of the Opportunity Centre team.
Essential Skills and Qualifications:
· Experience working with young people in educational, youth work, or community settings.
· Strong interpersonal skills, with the ability to build relationships with students, parents, and partners.
· Knowledge of safeguarding practices and experience acting in a safeguarding capacity.
· Confidence in handling practical site operations, including health and safety, security, and ICT tasks.
· Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new IT systems.
· Administrative expertise, including managing schedules, creating promotional materials, and handling logistical coordination.
· Strong written and verbal communication skills, with a good standard of English and Maths.
· Relevant Level 3 qualification (e.g., education, youth work) or equivalent experience.
Personal Attributes:
· Highly organised and proactive, with a problem-solving mindset.
· A collaborative team player committed to positive youth outcomes.
· Passionate about education and community development.
· Adaptable and resilient, capable of managing multiple priorities
Staff benefits
· We offer 30 days’ annual leave entitlement as well as bank holidays, increasing to 33 in the first three years in post. (Note this is the full time allowance which will be pro-rated for part time hours).
· A generous NEST pension – with a minimum 10% employer contribution.
· Death in service benefit 3 x your salary.
· We value output over hours. We recognise our people have responsibilities and interests outside of work and we support flexible working arrangements, all dependent on the needs of the service.
· Season ticket loans and Cycle to Work Scheme, with savings of between 32% and 42% on the standard retail price of a new bike.
· A collection of staff discounts, on shops and health clubs, travel, and insurance, including from many of the worlds-leading technology manufacturers.
· Corporate rates for membership of GLL - Better Leisure.
· An Employee Assistance Programme.
· Free Hearing tests, Eye tests and Health checks.
Our commitment to inclusive recruitment
For education organisations to flourish, improve performance and genuinely represent the communities they serve – it’s essential that we seize the opportunity to develop a diverse workforce.
We know that to make a lasting difference in the lives of children and young people, the very best talent from our society needs to be identified, supported and retained.
Our organisations perform better when they reflect the rich breadth and depth of our society – and we should be proud to bring together a dynamic combination of knowledge, skills and lived experience.
In practice, an inclusive approach to recruitment takes care and attention. We are all stakeholders in the education system – so together we need to continue to challenge recruitment norms, processes, and behaviours.
We are committed to recruitment campaigns that are developed with inclusivity at their core, whilst keeping a resolute focus on the best choice of candidate for the post.
Pillars of an inclusive approach
1. Ensuring roles are designed and described clearly and accurately, removing hidden barriers that might inadvertently dissuade a great candidate from applying.
2. Communicating a clear commitment to inclusivity throughout all recruitment marketing materials – showing as well as telling candidates that we are an open, inclusive employer.
3. Taking positive action by seeking and welcoming applications from under-represented groups – using recruitment interactions and headhunting to reach a wider pool.
4. Assessing impact and improvement through effective diversity and equal opportunities monitoring and ongoing dialogue with staff.
Non Charity Employer
51 - 100
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Thank you!
We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Donor Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.
The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.
You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.
You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.
The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.
For a recording of the information session for this role, please contact us so that we can send details accross.
Completed application forms should be emailed to our recruitment email address.
Please note that the only method of application we accept is a completed UWCA Application form - we do not accept CV’s.
UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT THE ROLE
Hours of work: 15 hours per week, opportunities to work flexibly. Ad-hoc, evening, and weekend work will be required on occasion.
Salary: £30,706 FTE per annum (including London Weighting). Pro rata: £12,282.40
Place of work: L’Arche London Office, 9-13 Norwood High Street, SE27 9JU
Contract type: Fixed term (until August 2026), extension subject to funding
Closing date: Sunday 6th July at 23:59
Are you passionate about people and community? Join L’Arche as our Volunteer Coordinator and play a key role in nurturing and growing our vibrant team of 60 volunteers.
Main purpose of the role
In this rewarding role, you'll build on the work of your predecessor to support current volunteers, welcome new ones, and help shape a positive, inclusive experience across the Community.
You’ll work closely with our leadership team to:
- Identify volunteer needs in the Community;
- Coordinate our accompaniment programme of volunteers offering reflective 1-to-1 conversations with members to support and develop their roles in L'Arche;
- Ensure our volunteers are well-supported in their journey.
- Maintain essential records and DBS checks as part of the HR team to ensure regulatory and L'Arche standards;
This position does not offer visa sponsorship and is best suited for a candidate already located in the London area.
ESSENTIAL CRITERIA:
- Excellent communication skills, both written and verbal, and the ability to build working relationships with colleagues across L'Arche;
- Be confident in talking to new people about l'Arche and building support for our mission;
- Be genuinely enthusiastic about attending and supporting Community events;
- Experience of working with volunteers and/or with an organisation supporting people with learning disabilities;
- Be open to holding a leadership position in a Community of people with and without learning disabilities that values nurturing each person's spirituality, celebrates Christian festivals, and has grown from Christian roots, while welcoming people of all faiths and none.
ABOUT L'ARCHE
At L'Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.
L’Arche London is a diverse community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. We are welcoming, kind, and committed to bringing out the best in each other. L’Arche has grown from Christian roots, we encourage one another’s spirituality in different forms, and we are deeply inclusive of people of all faiths and none.
Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated b the Care Quality Commission in England.
Are you inspired to bring your skills, experience and values to support our vision of a more human society?
A full job description and person specification can be found in the Recruitment pack.
To apply, please submit your CV and answer the questions from our online application form.
Closing date for applications is Sunday 6th July at 23:59
Please also read our privacy notice for job applicants.
As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about.
- Achieve professional qualifications while benefiting from exceptional training and development opportunities.
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work.
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Access to the Bike to Work scheme
REF-222 052
Registered Charity
101 - 500
Our inclusive communities challenge people to think differently about disability
Thank you!
An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across Central England
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occaisonal training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occaisional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,075 (85% FTE) -£29,500 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 15th July 2025. Should you be shortlisted, the first round of interviews will take place online on Wednesday 23rd July, with in-person interviews, being held in Gloucestershire or West Midlands, on Tuesday 29th July 2025.
The successful candidate will be invited to meet the team on 31st July in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
Thank you!
The Chief Operating Officer (COO) is a key member of the senior
leadership team, responsible for overseeing the operational and
financial management of the charity.
As a Chartered Accountant, the COO will bring strong financial
expertise and strategic insight to ensure the charity’s resources
are efficiently and effectively used to deliver its mission.
This includes managing the day-to-day operations, ensuring
financial health and compliance, driving operational efficiency,
and working closely with the CEO and Board to implement the
charity’s strategic vision.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Training Programme Lead
Job Type: Fixed Term Contract (12 months)
Hours: 35 hours per week
Department:Specialty Training
Salary: Band 3 – from £35,879
Reports to: Director of Specialty Training (interim)
Location: Hybrid – FSRH Office (London Bridge) and home working.
Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The role:
Curriculum management
- Ensure the CSRH curriculum and assessment framework meets the regulatory standards set by the General Medical Council (GMC).
- Collaborate with clinicians, educators, regulators, and statutory boards to ensure the curriculum remains relevant, effective, and aligned with national standards, legislation, and service needs.
- Monitor and evaluate curriculum delivery across training sites by collecting feedback, audit results, and performance data; maintain accurate records of trainee outcomes and produce reports to support internal governance and external regulatory compliance.
- Support the use of digital platforms to track trainee progress against curriculum outcomes.
Trainee Support & Progression
- Act as a key point of contact for specialty trainees, providing guidance and administrative support throughout their training.
- Assist trainees in navigating digital platforms used for portfolio management and progression tracking.
- Develop and maintain clear, accessible guidance documents to support trainees in understanding training requirements and processes.
- Coordinate training events, inductions, and communications to keep trainees informed and engaged.
Stakeholder engagement
- Build and maintain effective relationships with a wide range of stakeholders, including the GMC, NHS England, statutory education boards, medical colleges and faculties, and training providers.
- Serve as the primary liaison for specialty trainees, Educational Supervisors and Training Programme Directors
- Work with suppliers and digital platform providers to maintain and improve user experience and functionality.
- Ensure open and constructive communication with all stakeholders to support programme delivery and regulatory compliance.
Portfolio Pathway
- Support doctors applying for specialist registration via the GMC’s Portfolio Pathway.
- Coordinate the review process for Portfolio Pathway applications, ensuring timely and accurate evaluation by relevant panels or evaluators.
- Provide clear, accessible guidance to applicants and maintain accurate records to support continuous improvement of the process and data to support workforce planning.
Committee and Governance Support
- Provide high-quality administrative support to internal committees, working groups, and panels involved in specialty training governance.
- Prepare agendas, take minutes, and follow up on actions to ensure effective committee operations.
- Support the governance of the CSRH curriculum and assessment framework by maintaining accurate records and documentation.
- Contribute to the development and implementation of policies and procedures and standard operating procedures related to the specialty training portfolio.
You will be:
- A confident and professional communicator, able to engage effectively with a wide range of stakeholders including trainees, clinicians, and regulatory bodies.
- Highly organised and methodical, with the ability to manage multiple workstreams.
- A detail-oriented and process-drive administrator with a structured approach to managing tasks and systems.
- Proactive and solutions-focused, with a commitment to continuous improvement.
- Collaborative and approachable, with a strong commitment to supporting learners and maintaining high standards in education and training.
- Adaptable and resilient, comfortable working in a regulatory environment and responding to evolving national standards and service needs.
You will have:
- Excellent organisational skills, with the ability to prioritise effectively, systematically manage complex processes and maintain accurate records.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
· Proficiency in using digital platforms and tools for portfolio tracking, data analysis, and stakeholder communication. (e.g. CRM, Learning Management Systems, MS Office).
- Ability to interpret and apply regulatory standards (i.e. GMC requirements) to ensure compliance and oversee quality assurance processes.
- A strong understanding of the role of standard operating procedures (SOPs) in ensuring consistency, quality, and clarity, and the ability to develop and maintain SOPs and accessible user guidance to support trainees, trainers, and applicants.
- Competency in analysing and interpreting data to produce meaningful reports for internal governance and external regulatory reviews.
You will have experience:
- Experience coordinating or supporting training or education programmes, ideally in a regulated or healthcare-related environment.
- Proven experience in stakeholder engagement and relationship management across a range of professional levels.
- Experience supporting or managing governance structures such as committees, panels, or working groups.
- Experience maintaining accurate records and producing reports for internal and external use.
- Experience developing guidance materials and SOPs to support users in navigating complex systems or processes.
- (Desirable) Experience of supporting or managing volunteers.
- (Desirable) Experience working with regulatory bodies.
- (Desirable) Familiarity with the CESR/Portfolio Pathway or similar specialist registration processes.
Join us in upholding excellence in quality assurance and regulatory standards for the national CSRH training programme—empowering future leaders in SRH and supporting our members’ journey to GMC specialist registration.
We will offer you:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development - We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.
To Apply
Deadline for applications is Thursday 3 July midday
Interviews are likely to take place on Wednesday 16 July 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias, and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Thank you!
Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.
If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!
Key responsibilities of the role include but not limited to:
- Oversight and line management of the HR, Learning, Communications & Marketing, and Community Engagement functions of the Trust.
- Oversight of key projects essential to the delivery of the Horizon (strategic) Plan 2025-2028 as agreed with the CEO.
- Be a key part of the Executive Team, chaired by the CEO.
- Maintain an overview of all projects and programmes of activity, outputs and outcomes within the role and ensure reports are written and submitted on time.
- Provide day-to-day operational leadership across teams, driving high performance, alignment with values, and maintaining individual, personal & team wellbeing.
- Develop and implement planning processes and performance management tools to ensure effective delivery of goals.
- Develop, drive and maintain the data gathering and analysis for the Westway Trust, that enables the Social Impact Framework and to play a key role in the organisation’s progress towards creating a strong narrative in respect of achievement.
- Attend People Committee Meetings and the Board as requested, and contribute to the preparation of meeting papers as necessary in line with agenda requirements.
- Provide upward reporting and insight to the CEO including written briefings, performance dashboards, and recommendations.
- Attend internal and external meetings, including those that require representing the Trust publicly, in line with agreed strategies and perspectives.
- Monitor, update and ensure compliance with organisational policies and legal requirements (e.g. safeguarding, employment, health & safety, data protection) to build a positive work culture.
- Champion collaboration and integration across departments, ensuring consistent implementation of work priorities that align with community needs and objectives.
- Support a values-based culture that centres equity, sustainability, openness, courage, and integrity.
- Contribute to organisational development and support the process of communicating and managing change effectively at the Trust in line with agreed policies and frameworks.
Essential Experience, Skills and Attributes:
- Minimum 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
- Proven ability to lead, guide and motivate diverse teams and to support the professional growth of those who report to you as a line manager.
- Demonstrable experience of good practice approaches to conflict resolution, working in collaboration with others and encouraging honesty, transparency and open ways of working across teams that benefit the organisation’s effectiveness and efficiency.
- Excellent planning, organisation and performance management skills.
- Excellent writing and reporting skills, including the ability to summarise complex data and issues for decision-makers.
- Experience in researching, developing and managing departmental budgets.
- Ability to analyse information, and formulate practical and reasoned operational plans that can be easily understood and monitored.
- Strong interpersonal and emotional intelligence skills – able to offer both moral and professional support to teams.
- Experience of supporting organisational change, transition, or transformation programmes.
- Experience of embedding inclusive and equitable practices across teams.
- Demonstrable alignment with the Trust’s values and commitment to anti-racism and community power.
Desirable Experience, Skills and Attributes:
- Previous experience overseeing HR or education/community programmes is highly desirable.
- Familiarity with communications/marketing functions is a plus but not essential.
- Degree-level education together with a recognised professional qualification in any of the fields this role covers - or equivalent lived/professional experience – is highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 13 July when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
Registered Charity
101 - 500
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.