Service development manager jobs in stonebridge, greater london
About us:
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation
The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently
Vision: Working together to reduce alcohol harm across the UK
Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
- Public-facing campaigns and digital services, information and guidance
- Evidence-led advice to governments and industry
- Independent research, consumer insight and evaluation
Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.
Location: 35 Chiswell St, London EC1Y 4SE
Drinkaware’s benefits include:
- Hybrid working arrangements
- 30 days leave (plus Bank Holidays, and your birthday)
- Matched company pension scheme
- Life assurance cover
- BUPA Private Healthcare
- Training and development opportunities
- Employee assistance programme
- Annual learning and wellbeing grant
- Perks and discount platform.
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About the role:
The Alcohol Behavioural Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioural change related to alcohol consumption.
As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.
Programme & Intervention Development
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Work with the Head of operations to develop and implement personalised intervention strategies to help individuals reduce alcohol consumption, using evidence-based behavioural change techniques through our app and other digital tools.
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Collaborate with lived experience panel and Independent Advisory Panel to create comprehensive alcohol-related behavioural health programmes.
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Utilise your experience of motivational interviewing, cognitive-behavioural therapy (CBT), and other evidence-based practices to promote lasting change in alcohol use behaviours across Drinkaware’s activity.
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Stay up to date on the latest research in alcohol use, behavioural change methods to inform programme development and interventions.
Content & Communication
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Work with the Marketing & Content team to produce engaging content for public audiences ensuring accuracy and effectiveness of advice and guidance in all Drinkaware messaging.
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Work with the Digital and Content team to ensure the Drinkaware website content is relevant and up to date.
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Presenting our insights, programmes and tools to external stakeholders including funders, public health departments etc.
Insight & Evaluation
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Work with the Research team in the translation of research insights and publications into programme development.
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Work with the Impact team to ensure impact monitoring and quality assurance is embedded in all work undertaken by Drinkaware and support colleagues to monitor and measure the quality of its work with a view to ensuring high quality standards and continuous improvement.
Governance & Safeguarding
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Work with the Head of Operations to ensure Safeguarding is embedded within all programme delivery.
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About you:
This role requires a deep understanding of psychological theories, behavioural science, and addiction, along with practical experience in behavioural interventions.
Qualifications and/or experience
- Degree or higher in Psychology, Behavioural change, Public Health, or a related field. Certification or training in Motivational Interviewing, Cognitive Behavioural Therapy, or other relevant therapeutic approaches is highly desirable.
Essential Criteria / Key Skills
- Strong understanding of behavioural science theories and experience of how to apply them to alcohol use, with proficiency in delivering behavioural change techniques.
- Proven experience in developing and implementing behavioural change interventions, particularly in the context of alcohol or addiction.
- Experience with digital health applications is desirable.
- Excellent communication skills, with the ability to engage and motivate individuals at all stages of behavioural change.
- Strong analytical and problem-solving skills to assess, plan, and implement effective behavioural change programmes.
- Demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
- Experience working in partnership with internal and external agencies and organisation
- Experience of working collaboratively across internal departments and teams
- Knowledge of public health initiatives and policies related to alcohol use.
- Data analysis and program evaluation experience.
- Confident public speaker able to represent Drinkaware at events, conferences and in the media.
- Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
- Understanding of safeguarding legislation and practical application in delivery of programmes
- Able to manage sensitive conversations with professionalism and care and resilient when under pressure.
- An energetic and committed ambassador for Drinkaware, our mission and values
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To apply
For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
Closing date: 9am, Tuesday 26 August 2025
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section and what you would bring to Drinkaware.
Interviews may be carried out on Teams or in person at our Moorgate offices.
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
About the role
To promote a positive health, safety and wellbeing culture and be responsible for the provision of advice, guidance and support for staff and volunteers on all health, safety and wellbeing related matters, including the implementation and application of new and updated legislation, codes of practice, and safe working procedures.
To ensure that health and safety effectively contributes to the Trust’s strategic objectives, to embed best practice across the Trust’s operations, and drive compliance, identifying improvements, and creating a safe, sustainable workplace. The role requires a consultative, collaborative and pragmatic approach to finding solutions and appropriate measures to support the Trust’s day to day activities and improve standards.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.
Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
You can find out more on the Herts & Middlesex Wildlife Trust website jobs section.
Please see our recruitment pack for more information and on how to apply.
Closing Date is Wednesday 3 September at 9am.
The client requests no contact from agencies or media sales.
The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.
The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.
The organisation:
IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.
Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.
The key duties of the Head of Financial Planning & Analysis are as follows:
- Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
- Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
- Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
- Develop and maintain financial models to project future financial performance
- Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
- Ensure monthly management accounts are produced and shared with stakeholders
- Financial evaluation of project proposals to support management decision-making
- Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
- Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
- Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies
The successful candidate will have:
- Qualified with a recognised professional body, or be able to prove they are qualified by experience
- Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
- Substantial relevant finance management experience in the not-for-profit sector
- Experience in mapping and analysing processes and identifying and implementing process improvement
- Excellent communication skills and be able to influence at all levels within the organisation
- Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
- Ideally, experience of accounting within a grant receiving organisation
This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.
Applications are open until Sunday 24th August, with first stage interviews due to take place the week commencing 1st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We invite applications for the Debt Adviser post from individuals who share our commitment to supporting the legal and human rights of people whose lives are affected by substance dependency and drug policy.
As a member of our dynamic legal team, based in London, your responsibilities will include: Providing specialist debt advice to clients, including those facing complex financial and legal challenges. The role is embedded in our legal team and will work collaboratively by taking internal referrals from our outreach services and harm reduction hub to provide holistic support. Conducting drop-in sessions, outreach visits, and one-to-one appointments to meet clients where they are — emotionally and geographically. Negotiating with creditors and advocating for sustainable, client-centred solutions. Supporting clients to understand their rights, navigate the benefits system, and access wider support services. Maintaining accurate case records and contributing to service development through feedback and insight.
We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.
Role Description
We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.
You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.
With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.
Responsibilities
- Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
- Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
- Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
- Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
- Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
- Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
- Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
- Deliver engaging, timely and strategic social media activity across all key channels.
- Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
- Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
- Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
- Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
- Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.
Required Skills
- Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
- Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
- Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
- Confident content creation and copywriting skills across web, email, social and print formats.
- Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
- A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
- Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.
Job Accountabilities
This role will be directly accountable for:
- Marketing campaign planning and delivery across all HACT product and service areas.
- CRM-led customer communications and audience engagement journeys.
- Performance marketing KPIs and campaign impact reporting.
- Content creation for digital campaigns, websites and social channels.
- Event marketing and promotion planning and execution.
- Supporting broader communications activity including PR, media and stakeholder engagement.
- Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.
Application deadline August 22nd.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 16 staff. Impetus has an annual income of £10 million, which we are looking to grow to £12–£14 million within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant-making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono support for Impetus’s corporate partners.
In addition to our direct grants, we have several themed funds that support specific areas of our work, currently Connect and Engage, with plans to launch Skills and Attainment. An important part of this role is working closely with the Investment team to shape compelling cases for each fund, and with the Philanthropy team to connect them with the most suitable donors.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team, we also seek to influence decision makers to design and implement evidence-led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
About this role
This is an exciting opportunity to join our dynamic Philanthropy Team as an interim Events Officer. The successful candidate will be a highly organised individual who has a positive, can-do attitude, who enjoys working independently and as part of a team.
Impetus has a successful annual programme of fundraising and cultivation events including the Transforming Lives Dinner, the Impetus Triathlon and Impetus Future Party. We are looking for an Events Officer to support our programme of events, while also working creatively to innovate and improve our practices.
Reporting to the Head of Events, the Events Officer is an integral part of the Impetus team, supporting our calendar of fundraising and engagement events.
The Events Officer will be involved in all aspects of events management such liaising with venues and suppliers (catering, production, design), working with sponsors, event marketing, guest management and finance tracking. This is a role that will allow the postholder to take a high level of ownership for the sections assigned to them.
You will join a small, passionate and hardworking Philanthropy team.
As part of the role, you will be required to attend in person meetings and our key fundraising events. Currently scheduled are:
- Impetus Triathlon, 13th September (if in post)
- Transforming Lives Dinner, 19th November
- Impetus Futures Summer Party, TBC June 2026
Key responsibilities
Event Delivery
- Work with the Head of Events and Events Manager on all Impetus’s major fundraising events, including the Transforming Lives Dinner, the Impetus Triathlon and the Impetus Futures Summer Party.
- Support our calendar of cultivation events such as the Pro Bono Breakfast and Philanthropy Breakfasts.
- Support research and planning of the annual events programme in line with the wider organisational strategy and objectives.
- Assist the Head of Events with on-site event management for all Impetus events.
- Source auction and raffle prizes, management of auction software and fulfilment of prizes.
Event Administration
- Manage the administration of all events, including invitation lists, invoices and general enquiries, working with the Head of Events to improve processes
- Responsible for managing all guest RSVPs across events, keeping guestlists up to date and accurately tracking responses on our CRM system
- Organise all administration resources for events, including name badges, delegate lists and signage
- Support the creation of post event reports, analysing data from each event and trends across previous years for the Philanthropy Team and wider organisation
- Supporting with invoicing, accounting, expenditures and financial reconciliation and assist with monthly reporting on income to Finance
- Proactively use our CRM system to manage event data
- Support on supplier and sponsor relationships
Team Support
- Manage all incoming enquiries for the Events Team via a shared inbox
- Fully comply with all of the organisation’s employment and other policies and procedures
- Provide general support to the Philanthropy Team where required, and work collaboratively with colleagues across the organisation
- Assist with project management, design, and production of all event communications, social media posts and collateral alongside the Communications Team
- Work closely with the Communications Team to manage events pages on the Impetus website
Person specification
Essential:
- Experience of working in a similar events role.
- Excellent project management experience.
- Exceptional organisational skills with the ability to prioritise busy workload.
- Ability to work independently or as part of a team.
- Practical approach to problem solving.
- Ability to be creative and use initiative.
- Meticulous attention to detail.
- Excellent written and verbal communication skills.
- Experience managing volunteers at events.
- Negotiation skills and experience working with suppliers.
- Experience using a variety of communications tools including e-newsletters and social media.
- Excellent IT skills including PowerPoint, Word and Excel.
- Understanding of databases, to include data entry and reporting (knowledge of Salesforce desirable).
- A commitment to Impetus’ mission and to equality, diversity and inclusion.
Desirable
- Experience of working for a charity on challenge and/or fundraising events
- Knowledge of the youth sector
- Knowledge of corporate fundraising
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 11th August 2025.
Interviews
Interviews will take place: Monday 18th August 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Islington, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
Closing date: Monday 11th August, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 31st July and 14th August
Application pack: Have a look at our application pack for more information about the role and Resurgo
We are now recruiting for a Lead Coach in Islington - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture, and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Asssistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Church Partnerships Managers with overall team training and development.
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and the partner church
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You’ll be employed by Hope Church Islington, who partner closely with Resurgo to deliver the Spear Programme in Islington
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested.
Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.
What you would do:
Oversight and day to day management of the organisational financial systems, including:
- Using Quick Books, spreadsheets to track expenses and company spending.
- Company payroll, tax and financial auditing.
- Keeping well-organised files and records of business financial activity.
- Archive of reports, receipts, and other financial evidence.
- Keeping financial databases up to date.
- Interacting with customers either on the phone or in person.
- Following up on business financial communications, billing, and ordering.
- Communicating with funders, suppliers and vendors.
- Company Invoicing.
- Using Quick Books, spreadsheets to track expenses and company spending.
- Collecting and inputting company data within the financial systems.
- Learning about the company's mission and available products/services.
- Assist with financial technical support.
- Acting as a personal assistant to the Director and/or board of LCC for financial matters.
- Giving feedback on finance efficiency and suggesting possible improvements.
Please apply by sending your CV and covering letter.
The client requests no contact from agencies or media sales.
We are on a mission to champion change and celebrate diversity in classical music – do you have the skills and expertise to help us?
After ten successful years of growth, underpinned by a strong mission and successful fundraising, the Chineke! Foundation is looking for a Projects Director who will help ensure that the production and organisation of projects match their artistic ambition.
You will play an important role in the continued growth and evolution of the organisation. You will work closely with the Projects Team and lead on planning, selling and delivery. You will communicate the development of any new projects whilst overseeing the pre-existing engagements and work closely with our touring agents at Askonas Holt. Reporting to the Managing Director and working as part of our dynamic team of management staff you will play a vital role in the organisation.
Job description
Reporting to the Managing Director and in coordination with the Artistic Director and Deputy Artistic Director, you will handle the orchestra’s diary, lead on the production of projects and line manage the Orchestra & Tour Manager and our Production freelancers.
Your responsibilities will be:
· Attending all Chineke! rehearsals, projects and tours
· Working closely with the artistic team to assist on curation of programmes, keeping track of conductor/soloist invites and handling contracting once bookings have been confirmed
· Meeting with venues to generate interest in our future programmes and secure concert dates to build out regional tours around core Southbank Centre dates
· Keeping the Development Director and Marketing and Communications Manager up to date on projects and future plans
· Keeping track of our National Portfolio Organisation requirements with Arts Council and planning projects to meet our targets on the number of concerts in each category that we have committed to in each financial year
· Working closely with our important partners i.e. Askonas Holt, Southbank Centre, Woolwich Works, Royal Albert Hall
· Working closely with the Artistic Team and Managing Director to ensure that our performance plans align with our mission and 5 Year Development Plan
· Producing and negotiating contracts to engagements (conductors, soloists, with venues/festivals, tours, commercial engagements etc.)
· Contributing to a supportive and collegiate culture within the Chineke! Foundation
- If you have any queries, or wish to apply for the post, please send your CV and covering letter to Annabelle Baik, Concert Coordinator.
- Application Deadline: 6pm, Monday 18th August 2025 6pm
The client requests no contact from agencies or media sales.
Are you passionate about empowering South Asian women and making a meaningful impact in your community?
We are looking for a dedicated, compassionate Community Caseworker to join our team and provide frontline support to South Asian single mothers affected by domestic abuse. This is a unique opportunity to combine direct advocacy with community outreach and project work, helping us to deliver and develop our vital services.
Who We Are
Maa Shanti is a specialist charity supporting South Asian single mothers and their children who have experienced domestic abuse. We offer culturally responsive, trauma-informed support to help women rebuild their lives and achieve independence. Our services include one-to-one casework, advocacy, group activities, mental health support, and community outreach. We work in partnership with local organisations to ensure women are heard, respected, and supported every step of the way.
What You’ll Do:
- Provide one-to-one emotional and practical support to women impacted by domestic abuse and exploitation
- Deliver in-person outreach and advocacy across North (with a focus on South Camden) and East London
- Build referral pathways and collaborate with grassroots organisations to strengthen community connections
- Facilitate workshops, group activities, and online peer spaces
- Help shape new services based on lived experience and community feedback
- Promote awareness of domestic abuse within South Asian communities and represent Maa Shanti at local forums
What We’re Looking For:
- At least 3 years’ experience (paid or voluntary) in VAWG, social care, or community support
- Fluency in a South Asian language (e.g. Bengali, Hindi, Urdu, Punjabi)
- Experience supporting vulnerable groups, especially survivors of abuse and migrants
- A strong understanding of cultural barriers and intersectional challenges faced by South Asian women
- Confidence working both independently and collaboratively, with excellent communication skills
- A trauma-informed, culturally sensitive, and empowerment-focused approach
What We Offer:
- Flexible hybrid working with a supportive, mission-driven team
- Opportunities for training and professional development
- A chance to make a real difference in the lives of marginalised women and children
Please Note:
This post is open to women only, under the Equality Act 2010, Schedule 9, Part 1. Cultural knowledge and lived/community experience of South Asian contexts will be highly valued.
If you're passionate about empowering women, tackling inequality, and working as part of a supportive and mission-led team, we’d love to hear from you.
How to Apply:
Send your CV and a covering letter, no more than 2 pages long, outlining how you meet the essential criteria set out in the person specification and your interest in this role.
Application deadline: Sunday 17 August 2025
Interviews: Thursday 4 and Friday 5 September 2025
Join us in creating safer futures for South Asian single mothers. Your work will matter.
This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1, which allows for gender as a genuine occupational requirement for the role.
King’s College Hospital Charity
King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support.
Our Values
We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.
The Role
Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, in-memory and legacy. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals.
Key Tasks
• Using evidence-based insights, support with the planning and implementation of several direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learning of programme to enable enhancements and improvements
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams
• Creation and delivery of our regular giving and lottery stewardship journeys. This will include researching and proving content, engaging with supporters and looking for opportunities to cross-sell
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses
• To support the Head of Supporter Engagement with the development of a legacy marketing programme
• Creation and delivery of our in-memory stewardship journey, including donors who set up tribute pages on MuchLoved
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations
• Work with our Supporter Services Team to monitor and action all feedback, and properly record supporter interactions on our database
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust
• Work with the Finance Team to process invoices and ensure activities are properly coded
Charity systems & compliance responsibilities
As an employee of Kings College Hospital Charity you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are:
• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records
• You are responsible for complying with the Charity’s policies and procedures
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff
Other
It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post-holder.
Changing lives, pioneering care


The client requests no contact from agencies or media sales.
We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.
**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**
About Sydenham Garden
Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).
About the role
Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week. We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model. This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.
As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers. This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.
You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.
The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.
About You
You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector. You bring a thoughtful, strategic and inclusive approach to leadership.
Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders. You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.
You have a proven experience in securing income for charitable work and are confident in financial management and planning.
You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.
We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation.
How to apply
Candidates will be shortlisted based on:
· Experience of working at a management level in a mental health charity or comparable organisation.
· An excellent strategic thinker with experience of input into strategic development and implementation.
· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners.
· A proven commitment to Equity, Diversity and Inclusion.
· Experience of line managing and developing staff, including through appraisal systems.
· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications.
· Experience of financial management and planning, including managing budgets.
· Experience of working with volunteers and co-workers (service users).
Diversity, Equity, and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.
The client requests no contact from agencies or media sales.
We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.
Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, parental leave payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You:
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.
About the role
We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home.
You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.
We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.
This is a permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.
SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries. The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.
Starting salary: £25,462
Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA
Contract: The Team Administrator post is a permanent position. We are happy to accept applications for those seeking full time positions or from more experienced candidates seeking a part-time position.
Location: This post is based up to two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.
References: Appointment is subject to receipt of satisfactory references.
Job description
Reporting to the Project Manager and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:
- Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
- Managing the diary of the Executive Director.
- Supporting the delivery of the SCONUL Access Scheme including:
- answering routine queries from Access Scheme users, applicants and university administrators
- providing SCONUL Access contacts with timely and relevant information about the scheme
- providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
- drafting changes to website content to reflect the scheme’s current practice and procedures.
- Supporting the delivery of SCONUL events including:
- drafting and following up invitations to speakers and other participants with support from the Project Manager
- managing and processing events registrations
- booking accommodation and travel arrangements when required
- production of event documentation
- helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
- Processing invoices and other office paperwork.
- Answering general queries from members and students phoned into the office.
- Uploading content onto the SCONUL website and helping keep the content up to date.
Skills and experience required
The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.
Essential:
- previous experience of office administration or equivalent.
- strong interpersonal and presentation skills
- customer service skills including a positive, customer-focused approach
- strong organisational skills and an eye for detail
- excellent written skills in relation to the production of letters and other documents.
- a high level of IT literacy
- proven ability to work as both a team member and autonomously
- willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
- demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
Desirable:
- experience of organising diaries
- experience of organising events
- experience of using Sage
- experience of working with websites.
How to apply:
Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
Interviews will be held on Tuesday 9 September, please do confirm in your application if you are able to attend on this date.
The interview will also include a short writing exercise.
Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.
Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
The client requests no contact from agencies or media sales.