Service development manager jobs in stonebridge, greater london

At The National Lottery Community Fund, we believe in the power of communities to change lives. Our Evidence and Impact team plays a vital role in making sure our funding decisions are informed, equitable, and impactful. We’re looking for a Business Intelligence (BI) Developer who’s passionate about data, storytelling, and creating tools that empower others inside and outside of the Fund to make data driven decisions.

 This role is especially exciting as it supports our work with  dormant assets. Whereby the Fund will be unlocking unclaimed financial resources and directing them to where they can make the greatest difference. You’ll help us understand the impact of these funds, identify areas of need, and ensure that insights from dormant asset investments are accessible and actionable across the Fund.

 As a BI Developer, you’ll:

•  Design and build engaging dashboards and reports using Power BI
•  Develop efficient, scalable data models in collaboration with our Data Architect and Technology teams 
•  Lead the transition to automated, self-service reporting across the Fund
•  Work closely with analysts, business users, and stakeholders to ensure insights are accessible and actionable 
•  Apply user-centric design principles and continuously improve your products based on feedback and usage data

 We’re looking for someone who:

•  Has experience turning user needs into BI solutions that drive decision-making 
•  Is skilled in Power BI (DAX, Power Query/M) and SQL
•  Experienced in data modelling, UI/UX best practices, and enterprise BI development 
•  Is passionate about using data to support equity, sustainability, and community resilience 
•  Thrives in a collaborative, agile environment and is eager to keep learning 

 Interview Date: 27th August, virtual

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below 

Essential criteria

• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as mathematics, statistics or data analysis.
•  Experienced in taking user requirements and functional designs and turning these into BI products for a wide range of users.
•  Hands on data visualisation experience, with a strong background in developing enterprise BI products that meet the needs of a wide range of users.
•  Skilled in BI and database coding languages including PowerBI (DAX and Power Query/M Formula) and SQL, with demonstrable experience and/or professional certifications.
•  Awareness of data quality best practice and how it should apply to enterprise BI.
•  Experience of developing and maintaining productionised BI solutions, including the full development lifecycle.
•  Awareness of industry-recognised data modelling patterns and standards. 

Desirable criteria

• Awareness of project management techniques, and an appreciation of how they are applied in the environment.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?

User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.

80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.

This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.

Are you passionate about pastoring and impacting the spiritual lives of children and young people? We’d love you to join our community at Springfield Church and lead our children and youth ministries in Wallington (a suburb of London with easy access to the City Centre). 

The Role:
You’ll be developing innovative discipleship spaces that connect with our young peoples’ unique experiences, shaping our monthly ‘All in’ services, and supporting Springers midweek Toddler group. You would develop these and other spaces, such as a Sunday afternoon Bubble Church, and build upon our relationships with local schools where we run Messy Church and have mentors supporting children.

What We Offer:
As part of our dynamic team, you’ll have opportunities to develop your leadership skills, contribute to our church’s vision, and shape the future of the children and youth ministry in our community. You will have ongoing support in the role from an experienced and committed staff team, led by Pioneer Vicar David Atkinson, alongside Pioneer Curate, Mel Wynn including strong operational support alongside other volunteer team members. You will receive children and youth-specific training through the Southwark Diocese Aurora course.

Who we’re looking for:
We are looking for a passionate and strategic-thinking candidate - someone who loves pastoring young people and can train and release our growing team of volunteers (rather than doing everything yourself). You will understand and relate to the pressures and sense of community that come from living in different areas, such as the Roundshaw Estate and wider Wallington, and you would be able to demonstrate that you have been successful in pastoring children and youth in the community. You would share our values to grow in courage, compassion and creativity as we seek to build a culture of belonging around Jesus. Ideally, you would have a qualification in children and youth work, but this is not essential if you have relevant experience.

Summary

£31k per annum (Full-time)

5 Days/35 hours per week - could be split into a job share

Springfield Church, Wallington (London)

26 days holiday (inc 6 Sundays max a year) + 8 bank holidays

7.5% employers pension contribution

1 retreat day per calendar year

Flexible working (where appropriate)

Closing Date: 29th August, 11:59pm | Interview Date: 19th September

Role 1 - Researcher or Senior Researcher (Permanent)

The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:

• Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
• Write research and policy papers.
• Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
• Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
• Represent the society and present your research at events and conferences.

We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.

We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.

Role 2 - Research Assistant (Fixed Term 12 Month Contract)

The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team. 

You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.

We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions.

Degrees’ programmatic work is centred on capacity-building through research grants and North–South and South–South collaboration schemes, outreach activities, and cross-cutting community building. As part of this, Degrees runs workshops in the Global South that bring new voices into the SRM conversation, and our research funds support scientists and other experts in developing countries as they research what SRM could mean for their regions and become part of a global research community.

The Policy Engagement Assistant role offers a fantastic opportunity for the right candidate to help scale up the organisation’s work, building on the successes of the last decade, and to help the most climate-vulnerable countries make up their own minds about SRM. 

Joining a growing team, the Policy Engagement Assistant will support the Policy Engagement and Programmes teams through the provision of administrative services to ensure the efficient organisation of, execution of, and participation in events. Secondarily, the Assistant will provide general administrative support to the Policy Engagement team. 

The Policy Engagement Assistant will work under the supervision of the Policy Engagement Director, while supporting the Policy Engagement Managers and the Programmes team. Responsibilities will include: 

• Arranging travel, lodging and other travel logistics for Degrees staff, funded scientists, policymakers, and other external participants; 

• Arranging meeting facilities; 

• Facilitating requests for visas and other travel authorisations; 

• Serving as a point of contact for external event participants’ queries about travel and events; 

• Ensuring proper distribution of information documents and meeting minutes in a timely manner;

• Drafting general and formal correspondence; reviewing and formatting documents and slides according to style;

• Organising and maintaining the policy engagement team’s shared mailbox and filing system;

• Scheduling staff and other meetings; 

• Supporting processes for this new team, including aspects of monitoring, evaluation, and learning (MEL); 

• Maintaining the list of external policy engagement contacts; 

• Any other related activity in support of the Policy Engagement team. 

Clinical Psychologist/Counselling Psychologist/CBT Therapists x 3

Status: Permanent / Fixed Term Contracts available

Salary: Band 7 - Band 8a dependent on experience, plus 5% Fringe Allowance

Hours: Full Time, 37.5 hours per week, Monday - Friday, 09.00 - 16.30

We have 2 permanent full time posts and one fixed term contract post available, however we can support a flexible approach to working hours to accommodate the right candidate.

Based at our England South Hub (in Leatherhead, Surrey) / hybrid working model

About us:

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person and online.

About the role:

We have several exciting opportunities for Band 7 or Band 8a Clinical or Counselling Psychologist or BABCP Accredited CBT Therapists to join our team. We require highly skilled and motivated practitioners to work as part of a dynamic multi-disciplinary team providing high quality, specialist evidence-based treatment to Veterans. The post holders will be innovative, enthusiastic and flexible and able to work both autonomously and as part of the team.

Key elements of the roles will include;

• delivering CBT on a one to one and group basis including intensive trauma focused CBT
• contributing psychological expertise as part of a multi-disciplinary team
• contributing to service evaluation, audit and research
• contributing to policy and service development

We are particularly interested in receiving applications from those with experience in the specialist field of trauma

All psychological therapists at Combat Stress are professionally managed with appropriate levels of supervision, peer support and specialist training.

This role will be subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

In addition, we offer the following benefits:

Band 7 - 27 days annual leave plus bank holidays, with an additional increase to 30 days annual leave upon 5 years continuous service, increasing to 33 days upon 10 years

• Band 8a - 30 days annual leave plus bank holidays, increasing to 33 days upon 10 years
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card Scheme
• Death in Service scheme

Plus, many more

The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.

We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision. 

The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate. 

Protect, the UK’s leading whistleblowing charity, is looking for an exceptional public-spirited Policy & Advocacy Officer, who will lead our anti-corruption work. The role is currently funded by the Joffe Charitable Trust. The role is 3 days (22.5hours) per week; can be spread over 3-5 days.  

The role is London based with hybrid and remote working options & occasional travel to Westminster. 

The role will entail proactively looking for advocacy opportunities and working with the Policy Team in Protect to progress important public policies, which further the protection of whistleblowers, support safe speaking up and tackle corruption in the UK. 

For 30 years we have provided legal advice to whistleblowers, campaigned for better legal protection for whistleblowing and supported organisations to create effective whistleblowing systems. With the Serious Fraud Office (SFO) turning their focus to whistleblowing, there could not be a more exciting time to join the anti-corruption fight.

We are looking for someone who is self-motivated, ambitious and a team player. The ideal candidate is a great communicator, with exceptional networking and stakeholder engagement skills. Those applying should have a degree in a relevant subject and work experience in a relevant field. Past or present experience working in Government, Parliament or for a regulator is highly desirable. 

Protect offers a range of benefits to those that work for the charity including 30 days (pro rata) annual leave, a sabbatical scheme after 5 years service, and enhanced maternity/paternity/adoption/shared parental leave. 

The Performance Marketing Specialist will deliver, optimise and evaluate Battersea’s digital advertising campaigns, specialising in paid digital advertising channels such as Meta and TikTok.
The role will be responsible for implementing and managing large annual media spends to support the achievement of strategic objectives and individual campaign targets.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 18th August 2025
Interview date(s): First round: w/c 1st September 2025. Second round: to be confirmed.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Reference Number: V550

Job Title: Communications Officer

Location: Remote with travel around the UK required   

Contract Type: Permanent

Hours: Full-time (35 hours per week)

Salary: £30,000 

DBS/PVG: Basic 

Job Family: 4 

Line Manager: Head of Brand and Communications 

Closing Date:   12 August 2025

Start Date:        As soon as possible subject to notice periods  

Interview Dates: Week commencing 25 August 2025

We reserve the right to close this vacancy early if we receive sufficient applications 

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.

About the role

We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers. 

A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role. 

Key tasks include:

• Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives. 

• Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation. 

• Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach. 

• Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level. 

• Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision. 

• Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.

• Create inspiring and straightforward stories with a focus on powerful imagery and video content. 

• Work closely with communications colleagues in the #iWill Movement to champion youth social action.

About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

Salary: £31,133.37 plus £5023.71 London Weighting if applicable

Location: Old Street, London with some flexibility to work from home

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Thursday 21st August 2025 at 11:30pm

Are you results driven, with a commercially aware approach, a ‘can-do’ attitude, lots of creativity and innovation, and experience of working in retail buying & merchandising or retail-related Corporate Partnerships - or a genuine interest in working within this field? Then join Shelter as a New Corporate Partnerships Executive - Retail and you could soon be playing a vital role at the heart of our fundraising directorate.

About the role

An ideal opportunity for someone who is interested in a career in corporate fundraising or charity retail, you’ll play a key role in developing Shelter’s retail presence and raising vital funds. You’ll be responsible for enabling stock donations from major retailers and helping research and develop new relationships with businesses to generate stock and secure their expertise on a pro-bono basis.

Thinking strategically, identifying new opportunities, and bringing ideas and concepts to life through written proposals and pitches to businesses in order to generate support for Shelter – all are aspects of a role that will also see you ensure the smooth running of our Stock Generation administration processes and help the Senior New Corporate Partnerships Manager (Retail), with day-to-day activities.

About you

As well as being keen to develop a career in charity retail and fundraising, you also feel passionate about working with companies to help tackle homelessness. What’s more, you believe you have what it takes to plan and source new stock generation opportunities and develop new acquisition tactics and campaign ideas that will engage retailers. You will have the ability to generate creative and imaginative proposals and take the initiative to develop new relationships with brands and retailers.

An understanding of the sustainability agenda for businesses and ability to apply commercial and financial principles to improve business performance would be a definite advantage. We’re also looking for someone friendly and personable, with strong relationship building skills who can manage a busy workload, work well as part of a team and is proficient using Microsoft Office applications and databases.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter’s mature fundraising team has seen continuous year on year growth. The directorate generates over £65m gross income, of which a high percentage is unrestricted, giving us an exceptional level of investment flexibility. This particular role sits within our High Value Partnerships division, which includes Philanthropy, Trusts & Foundations, Legacies, and Corporate Partnerships fundraising specialists. It will also see you work closely with colleagues in a Retail team that’s responsible for a network of 77 charity shops and boutique stores that are the face of Shelter on the high street.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We are open to risk and learning from our experiences
• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for a kind, compassionate and resilient Floating Support Worker to join our Young People service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS (take this out if BSW advert)

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities

- Supporting key customers to set personalised goals in the form of a Support Plan

- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

- Proactively manage risk and safety both in and outside of their physical living environment

- Providing tenancy sustainment related support to customer in their own property

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

? Exudes a warm friendly presence and open behaviour

? Able to work alone with good initiative

? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure

What you'll bring:

Essential:

? NVQ Level 2 or equivalent.

Desirable:

? Experience of working with young people (18-25) / Youth Work/ TA/ YOT

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job descriptiton

Repots to: Director of Practice & Quality   
Directly manages: Policy Manager, Clinical Audit Project Manager
Salary range: £47,941 - £62,220 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose

As BSR’s Head of Policy,  you will lead a portfolio of work that truly supports our members’ priorities and works towards creating the conditions that will enable rheumatology care across the UK to thrive and flourish. 

To excel in this role you will need to be comfortable working both at a strategic level and with detail and data. You will ensure BSR understands and responds to current and emerging needs in rheumatology practice, identifying gaps in quality, policy and research. You will develop BSR’s evidence and intelligence base about our members’ priorities, the state of rheumatology care across the UK and the challenges and opportunities in rheumatology. Through collaborating with colleagues you’ll help us ensure this insight informs our policy agenda, our strategic planning and operational decision making, ultimately achieving maximum possible impact in our work to drive-up standards in the delivery of rheumatology services and to inspire and activate changes that improve lives. 

Main responsibilities

• Leadership and management 
  • Work closely with BSR’s Senior Management Team to devise and deliver priorities for the portfolio, ensuring alignment with organisational goals and identifying opportunities to maximise impact  
  • Ensure that BSR’s decision making is informed by the best available and appropriate level of evidence by communicating strategic insights across the organisation  
  • Lead, coach and support team members and manage overall team capacity and resource planning 
  • Oversee contract and budget management for the team and across individual projects, ensuring cost-effective allocation of resources 
  • Collaborate with the SMT and other teams to ensure integrated approaches to policy, communications, and member engagement 
  • Provide support and strategic insight to BSR working groups, including the Clinical Affairs Committee and MDT Advisory Council  
  • Develop strong relationships with members and stakeholders and represent BSR to external audiences. 
• Policy, research and strategy 
  • Lead BSR’s policy agenda, supporting the Policy Manager to deliver policy analysis and development, produce high quality outputs and influence changes in policy and practice
  • Oversee a programme of proactive research, including data analysis and member engagement, to build a robust body of evidence and intelligence about the key issues impacting BSR members and rheumatology care across the UK 
  • Ensure that evidence, insight and analysis effectively informs BSR’s policy work, strategic planning and operational decision making   
  • Continuously monitor UK-wide policy and practice changes and assess their impact on the rheumatology community and patient care 
  • Ensure BSR’s members and senior leaders receive timely analysis of key policy and practice developments impacting rheumatology  
  • Develop, lead and support cross-team workstreams and projects that deliver on organisation-wide priorities.  
• Best practice and quality improvement 
  • Provide leadership to the National Early Inflammatory Arthritis Audit (NEIAA) team, supporting the team to deliver work to a high standard 
  • Engage members to develop BSR’s evidence base on good practice and quality improvement, and keep abreast of relevant external developments  
  • Provide expertise to colleagues on best practice and quality improvement, ensuring that insight and ambitions are effectively communicated and inform BSR’s policy work, strategic planning and operational decision making  
  • Identify and develop opportunities to share and promote best practice and quality improvement to members and external audiences, achieving maximum possible reach and impact 
  • Identify and develop opportunities to work with partners across health and social care to promote and support best practice and quality improvement. 

Person Specification

1.  Significant experience in a senior policy, practice or programme management role in healthcare
2.  Extensive knowledge of health policy and/or healthcare systems and how policy is developed and implemented 
3.  Understanding of research methods, with the ability to analyse and translate quantitative and qualitative research findings 
4.  Understanding of audit and/or QI methodology and experience of delivering or supporting quality improvement initiatives 
5.  Strong analytical and problem-solving skills, with a focus on evidence-based decision making 
6.  Leadership and team management experience and ability to coach staff to reach their potential 
7.  Strong interpersonal skills with the ability to build and influence relationships, including at partnership level, with colleagues and senior leaders 
8.  Excellent written and verbal communication skills, with the ability to convey complex issues to a wide range of stakeholders and prepare high 
   quality, accessible outputs 
9.  Strong organisational skills, with the ability to work under pressure to conflicting deadlines 
10.  Flexible in response to changes in the external environment and the need to balance proactive and reactive work

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across North, Mid and Central Hampshire.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11304 Stroke Support Coordinator

Location: Home-based, Hampshire, specifically North, Mid and Central Hampshire (Basingstoke/Winchester area) However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Salary: Circa £18,812 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 24 hours per week

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 17 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNPF

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.