Service development manager jobs in windsor, surrey

Reports To: Head of Frontline Services

Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.

Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone] 

Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.

Salary - £34,320 pro rata

The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.

At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.

Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.

Key Responsibilities:

1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.

2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.

3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.

4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.

5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.

Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner

Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.

This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.

Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers?

If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis.  

We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We’re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income.

Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work.  We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way.

The Benefits

· Salary up to £30,000 - £32,000 p.a.

· Employer pension contribution of 10%

· 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays

· Time off in Lieu scheme

· Death in Service benefit to loved ones

If this sounds like you, then please get in touch. We would love to hear from you.

To apply, please submit: 

• Your CV
• A two-page cover letter explaining your interest in the role – the letter must describe how your skills and experience meet the person specification.

Application Deadline: 10 am on 6th January 2026.

Interviews:  15th January at our office in Hammersmith.

For further information, and to submit your application, contact Dale Webb

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

About St Peters West Molesey & Bridge the Gap

St Peters West Molesey is one of twelve VCSE partners delivering Surrey’s Changing Futures / Bridge the Gap service. Bridge the Gap supports people experiencing multiple disadvantage—including homelessness, rough sleeping, mental and physical health challenges, substance use, domestic abuse, offending behaviours, and other safeguarding concerns.

Using a holistic, trauma-informed and person-centred approach, we walk side by side with clients to help them stabilise their lives, regain control, and achieve meaningful change.

The Role

We are looking for a compassionate, motivated Bridge the Gap Practitioner to provide intensive outreach support to single people who are rough sleeping, homeless, or at risk of homelessness. Each individual is unique, and your work will reflect their personal goals, strengths, hopes, and aspirations.

You will build trusting relationships, co-produce person-centred plans (“My Story, Strengths and Hopes”), and offer practical, emotional, and advocacy support. Alongside system partners and multi-agency teams, you’ll help clients access the services they need to move towards stability and wellbeing.

This role includes reflective practice and clinical supervision with our resident Clinical Psychologist, ensuring your own wellbeing is prioritised.

Key Responsibilities

Engagement & Support

• Build relationships with people who are rough sleeping, homeless, or at risk of homelessness

• Provide intensive, flexible outreach support

• Develop co-produced, person-centred support plans

• Support clients to improve physical and mental wellbeing

• Assist with life skills: budgeting, tenancy sustainment, accessing services, education, employment, community living

• Accompany clients to appointments and services (“walking shoulder to shoulder”)
   

Housing & Practical Support

• Work towards securing and sustaining stable accommodation

• Support clients with benefits, daily living tasks, and referrals to specialist services

• Coordinate multi-agency involvement based on client needs
   

Safety, Risk, and Compliance

• Complete and implement positive risk assessments

• Assess client safety and welfare on an ongoing basis

• Maintain accurate, timely case notes and database records

• Follow all St Peters West Molesey and Bridge the Gap policies

• Contribute to a safe, respectful service environment
   

Professional Practice

• Manage your own caseload and workload

• Attend weekly one-to-one meetings and provide activity updates

• Participate in group supervision and reflective practice

• Work collaboratively with internal and external partners

• Keep up to date with organisational and service developments
   

About You

You’ll be someone who is passionate about tackling poverty, supporting those facing multiple disadvantage, and working in a trauma-informed, compassionate way.

Required

• Degree-level qualification or equivalent experience

• Experience supporting and motivating people from diverse backgrounds

• Experience working/volunteering with adults facing disadvantage

• Confident managing challenging behaviours, conflict, or distress

• Able to plan, prioritise, and organise workload effectively

• Experience with dynamic risk management and accurate record-keeping

• Computer literate (email, documents, spreadsheets, online systems)
   

Desirable

• Qualification in mental health, counselling, or community support

• Experience in community development or poverty reduction

• Experience coordinating referrals and raising safeguarding concerns

• Clean driving licence
   

Key Skills & Attributes

• Empathy, compassion, and emotional resilience

• Ability to work independently and unsupervised

• Adaptability to changing client needs

• Strong advocacy and motivational skills

• Honesty, integrity, and alignment with St Peters West Molesey’s mission and values
   

What We Offer

• Thorough induction and trauma-informed training

• Regular supervision and reflective practice with a Clinical Psychologist

• The opportunity to make a profound difference in the lives of people with multiple disadvantages

• A supportive, values-driven team culture

Senior External Affairs Adviser 
Contract type: Fixed Term Contract (12 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours  
Location: Home based
Salary range: £43,000 - £48,000

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups. 

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission. 
• Lead cross-functional external affairs projects that are evidence-based and impactful. 
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers. 
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are. 
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence. 
• Collaborate with teams to ensure policy positions are strategic and evidence-based. 
• Represent Macmillan at external events, advocating for improvements in cancer care. 
• Coordinate campaigns to influence public policy and funding decisions. 

About you 

The successful candidate will have... 

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging. 
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions. 
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues. 
• Excellent communication skills which are adaptable for external and internal audiences. 
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects. 

Recruitment process 

Application deadline: 23:59 on Tuesday 16th December 2025 

Interview date: Virtual interviews will be held on 8th January 2026 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata

About the Service

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

About the role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide support and advocacy services to clients experiencing domestic abuse
• Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Maintain and enhance service delivery standards and effectiveness.
• Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• Collate and obtain feedback regarding the effectiveness of the service.

Key Responsibilities

• Support the wellbeing of clients who are affected by domestic abuse.
• Contribute to a reduction in repeat victimisation
• Reduce the number of victims withdrawals of witness statements
• Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
• Increase the reporting of children at risk of harm
• Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
• Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
• Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
• Work with and signpost to other third sector partner agencies as necessary
• Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
• Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications 2nd January 2026 
Interviews will be held on 9th January 2026
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

N.B. Please quote reference number 301 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Community Fundraiser - Home Counties

​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

​​

Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​

​

​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 14th December 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 11th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Non Crimes Domestic Abuse Worker

Salary: £27,000 - £30,000

Location:  Wembley Police Station/Brent Civic Centre (occasional travel to Hammersmith office)

Hours: 35 Hours p/w, 9AM-5PM. Once quarterly you will need to work a Thursday from 1PM-9PM.

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Non-Crimes Assessment Worker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. They will work within the team to make proactive contact attempts with a high volume of new referrals. Their main focus will be contacting the police cases that may otherwise not get referred into the service. Once this contact is established complete initial needs and risk assessments. They shall provide initial advice and crisis safety planning before the case is allocated to an IDVA/caseworker or referred to the appropriate partner agency for ongoing support. They will provide this high quality support based upon a client led needs and risk assessment to women from the age of 18 and over who access the domestic abuse service. They will advise women on criminal justice, civil remedies, housing and related matters.

About You:

You will have an excellent understanding of domestic abuse and its effects on survivors and children. Be skilled in risk management and safety planning and is experienced in domestic violence advocacy, who has worked with a high volume of clients who have complex and multiple needs. You will have a countenance that remains calm in a crisis and in handling sensitive information on a daily basis and you will have experience working within safeguarding procedures.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 21 December 2025 @ 23:59

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time (0.5 FTE) 

Interview process: Will be in the New Year 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA 

Job Purpose:  

To support the delivery of WIPs housing programme for unsentenced women, providing trauma-informed specialist support to women in HMP Bronzefield, and going through court processes, with a focus on improving housing outcomes for women affected by the criminal justice system.

Key Responsibility Areas

1. To deliver an effective housing intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.

For the full list of responsibilities, please download the recruitment pack.

Terms & Conditions:

Start date: 2nd February 2026

Salary:£30,640 per annum (including £3,990 London weighting)

Location: Primarily based in HMP Bronzefield with some travel to South London.

Working hours: 35 hours per week

Contract: Permanent

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

We are looking for an organised and personable individual to carry out high level energy assessments for small businesses in Surrey. You’ll need a basic understanding of how to improve sustainability through energy in buildings and the capability to learn quickly in the role. The role would suit someone looking to build experience and expertise in the commercial energy sector, with the potential to train as a Non-Domestic Energy Assessor. 

‘Energy Check’ is a new project run by Zero Carbon Guildford (ZCG) as part of our Sustainable Business Network. Around 30% of Surrey’s emissions are from commercial premises, and whilst SMEs are agile, and can collaboratively make significant reductions in Surrey’s overall carbon footprint, they often lack the resource, knowledge and funding to take action. This project aims to support 30+ small businesses by providing high level energy assessments which give actionable recommendations to reduce energy use, bills and improve sustainability. 

Zero Carbon Guildford is a Surrey-based charity tackling environmental challenges with practical, local solutions that make a real difference. From supporting energy efficiency in homes to monitoring water quality and reducing food waste, we’re helping to make Guildford and Surrey greener, healthier, and fairer places to live.

This role is part of the Community Energy People project, funded by the National Lottery. 

About the Role

• Contract: Fixed term to April 2027 

• Hours: 14 hours per week

• Salary: £12,621 per year (pro rata, equivalent to £31,553 FTE)

• Location: Based at ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG, with travel across Surrey required to carry out on-site business assessments. Flexibility to work from home in agreement with line manager.

• Start date: January 2026

Job description

The Business Energy Assessor will be the sole member of staff working on this project. The role holder will be responsible for booking and carrying out high level energy assessments for small businesses across Surrey, and providing recommendations and light touch follow up support to those businesses. They will sit in the Zero Carbon Guildford team, with support from both staff and the Sustainable Business Network volunteers. 

Responsibilities:

• Provide high level on-site energy assessments and written reports with energy saving and decarbonisation recommendations to micro and small businesses in Surrey.

• Manage the booking system and be the single point of contact liaising with businesses throughout the process, from registration to post-assessment feedback.

• Follow up with businesses after assessments to provide light-touch support to implement recommendations. 

• Collate feedback and learnings from the assessment process to support developing the project in future years.

• Understand and communicate current available grant offerings and any other appropriate support available to customers. 

• Work with ZCG marketing and operations team to promote the project to potential users and the general public. 

• Report project progress to the ZCG staff team and Sustainable Business Network core team. 

Training and development

• Option to train and qualify as a Non Domestic Energy Assessor (NDEA), funded by ZCG, with 50% of training time included in the role’s hours.

• If this option is taken up, the role-holder will be contracted to either stay in the role for at least 6 months following completion of the training, or to repay ZCG the cost of the training. 

Person specification

• Basic understanding of energy use and efficiency in buildings, and of the improvements that can be made to improve efficiency, reduce waste and improve sustainability.

• Some understanding and experience of business sustainability strategies and opportunities. 

• Motivation to help businesses tackle climate change through improving energy in their buildings. 

• Willing and able to increase knowledge of commercial energy efficiency and management, as well as to quickly learn and use project systems and processes.

• Well organised and able to work independently and manage time effectively.

• Excellent verbal and written communication and customer service skills, and able to convey complicated information in a simple and compelling way. 

• Good IT literacy, including the use of Google Drive, Teams / Zoom, and online marketing and customer management tools. 

• Ability to access locations across Surrey to conduct site visits. 

Benefits

• Travel expenses for site visits and any other work beyond your normal place of work.

• Expenses for work-related communications.

• Pension contribution.

• Annual leave: 25 days plus bank holidays (pro rata for part-time employees).

Inclusive Recruitment Statement

At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self.  We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status. 

Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.

Privacy

We respect your privacy and are committed to protecting your personal data. Any

information you provide during the recruitment process will be handled securely,

used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.

How to apply

Please send your CV and a cover letter by midnight on Sunday 14th December 2025.

Your cover letter should explain:

• Why you’d like to join our team.

• What you would bring to the role and charity.

Applications without a cover letter will not be considered

Applications will be reviewed, and shortlisted applicants will be asked to attend an interview in early January 2026. The interviews may be in the evenings/weekend to allow for a volunteer Trustee to sit on the panel.

If there’s anything we can do to make our recruitment process more accessible to you, please get in touch—we’d love to support you.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 04th January 2026

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Community Hospice at Home - Clinical Nurse/Paramedic Specialist

• Hours: 37.5 per week (30 hours per week can be considered)
• Location:  Base: Bucks Locality (Gillian King House, Chalfont St Giles) 
• Salary: Band 7 - £46,148 - £52,809 per annum (pro rata) 
• Closing date: 09 January 2026 at 12 noon 
• Interview date: TBC 
   

What you will do 

• Actively participate in the development of the organisations planned and unplanned community model of care.
• Offer advice, support and education to the primary health care team as part of an interdisciplinary team
• The management of a specialist palliative planned care caseload within a set Primary Care Network (PCN) and cross cover other surgeries as required to maintain our service.
• To work from an interdisciplinary approach to care.
• To engage in the full range of activities consistent with the role of a Clinical Nurse Specialist/ Clinical Paramedic Specialist.
• Demonstrate specialist skills and expertise in palliative care, the post holder will deliver high standards of personalised care.
• Improve patient outcomes and experience by providing physical and emotional support to their patients, coordinating their care services, and informing and advising them on clinical and practical issues associated with their illness.
• Participate activities such as audits and case reviews to improve the Hospice @ Home service
   

What you will need 

• All candidates must have the right to work in the UK.
• We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer. 
• Manual handling and/or heavy lifting.
• Full, current valid UK driving licence.
• Access to a vehicle which can be used for work purposes.
• Car insurance, including business cover: 
• Disclosure and Barring Services Check: Enhanced Adult and Child Workforce with Adult and Child Barring Lists
• Professional registration (NMC, HCPC)

ARE YOU READY TO MAKE A DIFFERENCE?Click ‘Apply Now’…. 

We reserve the right to close this vacancy early if sufficient applications are received.

To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed. 

Our commitment to Equality and Diversity 

We strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.