Service director jobs in charing cross, greater london
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions
reflect professionalism, empathy, and efficiency.
Key Responsibilities:
Provide a positive image of Stoll to its customers, stakeholders, and other relevant outside bodies.
Provide input to the Corporate Plan and Team Plans through participation in Organisational, Departmental and Team Meetings.
Provide appropriate ‘team’ cover in the absence of other staff as reasonably requested.
Specific Responsibilities:
- Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
- Respond promptly to resident inquiries and resolve issues efficiently and professionally.
- Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
- Coordinate maintenance and repairs to ensure properties are maintained to a high standard.
- Monitor contractor performance and follow up on incomplete or delayed works to
ensure service quality and resident satisfaction, whilst keep thing customer informed. - Manage resident move-ins and move-outs, including inspections and addressing any
defects. - Ensure accurate and thorough logs are maintained and monitored from issue inception
to satisfactory resolution. - Liaise with relevant teams to ensure all safety certificates (gas, electric, fire) and risk assessments are up to date and accessible.
- Contribute to void property turnaround by coordinating inspections, ensuring remedial works are completed quickly, and preparing properties for new tenants.
- Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
- Provide administrative support for organisational related processes.
- Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
- Use internal systems to log interactions, raise repairs, and track progress.
- Monitor trends in customer feedback and complaints to identify recurring issues and suggest service improvements.
- Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
- Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery.
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
The client requests no contact from agencies or media sales.
The Finance and Corporate Services Manager will report to the Finance and Corporate Services Director and be responsible for the day to day management of the accounting systems including the book keeping, payroll, bank payments and month end procedures for Invictus UK 2027 Limited, and its trading subsidiary Invictus UK 2027 Trading Limited, which will deliver the Invictus Games that will take place in Birmingham in 2027, and for the associated impact activities.
Job responsibilities
Financial Control
· Manage the Xero accounting system, including:
• updates to the chart of accounts,
• access controls,
• development of reports to support financial reporting requirements
• Uploading budgets as they develop
· Manage all bookkeeping, ensuring all invoices are authorised and recorded on Xero
· Ensure accurate and timely processing of expense claims, and support with implementation and training of an expenses system
· Maintain accurate intercompany recharge records between the Charity and the trading subsidiary
· Lead the month-end process, ensuring all balance sheet accounts in both entities are fully reconciled
· Ensure costs are accurately allocated against government grant funding or unrestricted income
· Oversee all HMRC reporting, including quarterly consolidated VAT submissions, PAYE/NI and Gift Aid returns and statutory tax requirements
· Manage payroll including setting up new employees and ensure all related submissions and payments are made on time
· Maintain secure online banking protocols and oversee supplier, staff, Board and payroll payments across both entities. Ensure payments are processed on Xero on a timely basis and Xero is reconciled to the bank weekly.
· Ensure timely invoicing and recognition of sponsorship, and other income, including accruals for commission payments
· Assist in the preparation of documents for the annual audit process for both the Charity and the trading subsidiary
Financial Reporting
· Produce accurate and timely financial reports for donors and grant providers
· Prepare consolidated monthly balance sheet and income statement for inclusion in the management accounts
· Prepare monthly report for department heads updated for spend to date, committed future spend and remaining budget
Corporate Services
· Take responsibility for finance onboarding of new staff/volunteers including explaining expenses policy and claim procedures
· Maintain a log of all supplier contracts, including key payment dates and cancellation dates
· Maintain a log of all sponsorship agreements, including invoice dates
· Maintain the asset log
· Lead on Games-specific finance tasks, as agreed by Finance & Corporate Services Director
· Support the director in other areas as required.
To celebrate the unconquered spirit of the Armed Forces’ wounded, injured and sick community.
The client requests no contact from agencies or media sales.
Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Merton – Making a difference to young families
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
Our Charity Director Role
As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton.
Key Responsibilities
- Lead and inspire staff and volunteers to deliver high-impact family support services.
- Oversee service delivery, safeguarding, and operational compliance.
- Develop and implement a bold, diversified fundraising and income generation strategy.
- Build and nurture relationships with funders, corporates, philanthropists, and community partners.
- Act as a confident ambassador, raising the organisation’s profile locally and regionally.
- Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
About You
You are:
- Experienced in charity governance, financial management, and service delivery.
- A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
- A confident and inclusive leader who inspires and empowers teams.
- Skilled in partnership development and community engagement.
- Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
- Lead one of London’s most respected family charities.
- Shape our strategy for growth and sustainability.
- Join a passionate, values-led team and supportive board.
- Enjoy flexible, hybrid working.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach out to our Chair for an informal conversation.
Closing Date: Friday 12 December 2025
Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect.
We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Purpose of the Job
The Director of Finance will join the leadership team, contributing to the overall management of the charity and provide strategic oversight across Finance, IT, Health & Safety and Risk management.
This role is critical in ensuring the charity’s long-term sustainability and effectiveness in supporting people who need us most. The postholder will ensure robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.
Main Duties and Responsibilities
Mission and values
- Champion a culture of accountability, inclusion, and continuous improvement.
Strategic Leadership
- Support the lead role of the CEO on Board Reporting.
- Work closely with the CEO and Board to shape and deliver the charity’s strategic and budget plan.
- Lead the development of financial and IT strategies that support the charity’s compliance.
Finance
- Oversee all financial operations, including budgeting, forecasting, financial control, reporting, and audit.
- Ensure organisation-wide compliance with internal financial procedures and legal compliance.
- Prepare reports for the Leadership Team and Board of Trustees analysing performance against KPIs.
- Provide financial reporting to high level commissioners.
- Develop the annual budget and financial forecasting in collaboration with the Leadership and Senior Management Team.
- Oversee cashflow management.
- Translate complex financial information to non-finance budget holders to help them manage their own budget and make informed decisions.
IT, Health & Safety and Risk Management
- Oversee the IT infrastructure and cyber security, ensuring appropriate development and maintenance of IT systems.
- Ensure compliance with data protection regulations (e.g., GDPR), particularly in relation to sensitive client data.
- Oversee organisational compliance including gaining and retaining accreditation certificates including ISO accreditation.
- Oversee Health & Safety Compliance including management of the organisational Facilities function and the annual Health and Safety Audit.
- Oversee risk management policies and processes including the updating of the Board Risk Register in collaboration with SMT colleagues.
Person Specification
Qualifications
Essential
- An accountancy qualification e.g. CCBA, CIMA.
Desirable
- A relevant qualification in Management and/or Leadership (or willingness to work towards).
EXPERIENCE
Essential
- Extensive senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation.
- Experience of leading and managing change.
- Experience of charity accounting and accounts preparation under SORP reporting requirements.
- Significant experience of leading and developing high performing teams.
- Experience or knowledge of data protection and GDPR compliance.
Desirable
- Understanding of the Mental Health Commissioning Landscape and the third sector.
SKILLS & ABILITIES
Essential
- Excellent technical accounting skills.
- Ability to lead with vision, developing associated strategies and plans for implementation.
- Evidence of strong leadership, highly effective communication, and people skills with the ability to tailor communications to a range of difference audiences.
KNOWLEDGE & UNDERSTANDING
Essential
- Knowledge of payroll management and systems.
- A thorough understanding of strategic financial management.
- Broad knowledge of statutory regulations and compliance relating to government.bodies, companies and charities including finance, audit, data protection, governance, and risk management requirements.
PERSONAL QUALITIES
Essential
- Able to give a strategic lead and inspire others.
- A confident and effective person-centred decision maker.
- Resilient with a positive outlook and personal drive.
- Commitment to the practical application of safeguarding, data protection, and equal opportunities.
- Commitment to developing and maintaining a high level of service to service users, colleagues, trustees and other stakeholders.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Job Title: Director of Operations - Maternity Cover
Salary: £55,000 - 65,000
Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
- 5% employer pension contributions
- £600 per year mental wellbeing support
- Enhanced parental leave (4 months full pay + 2 months at 50%)
- Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
The Director of Operations is a member of GiveOut’s leadership team, partnering closely with the Executive Director, they will lead on all operational matters, ensuring GiveOut is an efficient, compliant, and resilient institution capable of delivering lasting impact.
The Director of Operations oversees the charity’s financial and administrative systems, human resources, compliance and risk management, and internal communications. They will support the Executive Director in strategic planning, budget management, governance, stakeholder reporting, and cross-organisational projects, deputising for the Executive Director when required.
This is an exciting opportunity for a strategic and hands-on leader with strong operational, financial, and people management experience who is passionate about advancing LGBTQI rights globally.
Key Responsibilities
Governance and Compliance
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Support the Executive Director in servicing the Board of Trustees; preparing papers, coordinating meetings, and onboarding new trustees.
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Ensure organisational compliance with statutory, legal, and data protection requirements.
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Lead on risk management, maintaining robust policies, risk registers and assessments, and mitigation strategies.
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Coordinate the annual audit and reporting to the Charity Commission.
Strategy and Planning
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Partner with the Executive Director on strategic planning, helping to strengthen GiveOut’s sustainability and impact.
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Support the Executive Director in exploring new markets, operating models, and partnerships.
Financial Oversight
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Lead on financial management, including budgeting, cashflow forecasting, management accounts and financial reporting.
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Ensure compliance with financial policies, charity regulations, and audit requirements.
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Monitor and analyse financial performance, identifying risks and opportunities to strengthen financial resilience.
Operational Management
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Lead the smooth and efficient running of daily operations, ensuring systems and processes support the team’s effectiveness.
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Identify and implement process improvements across functions to drive efficiency, accountability, and collaboration.
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Oversee internal communications and office management, fostering a positive, inclusive, and collaborative working culture.
Management and Human Resources
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Provide effective line management and leadership to team members in the Operations Grant-Making and Communications teams.
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Oversee recruitment, onboarding, training, and performance review processes.
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Maintain and update HR policies, ensuring legal compliance and alignment with GiveOut’s values.
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Cultivate a learning culture and support staff wellbeing and professional development.
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Oversee payroll, pensions and benefits administration, ensuring accuracy and compliance.
Essential Skills and Experience
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Proven leadership and management experience, ideally within a charity or non-profit setting.
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Strong financial literacy and experience with budgeting, reporting, and audit coordination.
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Knowledge of charity governance, compliance, and risk management.
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Demonstrated ability to lead teams, manage performance, and foster a positive organisational culture.
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Excellent organisational, problem-solving, and communication skills.
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Strategic thinker with a hands-on approach and a commitment to continuous improvement.
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Commitment to GiveOut’s vision, mission, and values, and understanding of issues facing LGBTQI communities globally.
Desirable Skills and Experience
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Experience working with Boards of Trustees.
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Familiarity with UK charity law and the regulatory environment.
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Understanding of international development or human rights sectors.
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Experience implementing GDPR and data management frameworks, with knowledge of best practice in data protection and security.
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Understanding of cyber security principles and practical approaches for small charities.
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Proficiency with accounting and CRM systems (e.g., Xero, Blackbaud/Salesforce, Google Workspace).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Are you a leader with a vision and passion for social justice?
Jesuit Missions is looking for a Director to guide our work with some of the world’s most marginalised communities and help shape a future rooted in justice, faith, and hope. This is a unique opportunity to lead an internationally respected mission and development organisation, working across global networks to make a lasting impact.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain. We exist to manifest the commitment of the Jesuits in Britain to “the service of faith through the promotion of justice”.
About the role
The new Director will:
· Provide inspirational leadership to staff, volunteers, and stakeholders.
· Ensure effective resource management and value for money across all activities.
· Build strong relationships with donors and partners.
· Advocate for Jesuit Missions’ beneficiaries and contribute to wider discussions.
· Forge strategic alliances with networks in furtherance of the vision and mission.
· Promote a positive organisational culture that reflects Jesuit Missions’ values.
Who you are
You will have:
· A demonstrable commitment to the role of mission and evangelisation of the Catholic church and an understanding of the mission of the Jesuits in Britain.
· Experience of working in the international development context.
· Experience of leadership for at least 3 years, ideally in the not-for-profit sector.
· Excellent communication, negotiation, and interpersonal abilities.
· Strong networking, advocacy, and influencing skills.
· Collaborative, inclusive, and empathetic leadership style.
See job description for more details including on how to apply.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
Job Overview
The External Relations (ER) department is comprised of three main but complementary functional areas: Private fundraising, Communications, and Advocacy. The main objective of the department is to enable the organisation to have the resources needed to continue serving millions of people worldwide in places affected by war and disaster.
The Director of UK Philanthropy will provide leadership and strategic direction for individual high net worth fundraising activities focused on the UK market, ensuring the delivery of significant, multi-year resources for the IRC's global mission. The Director will also serve as the primary high-value fundraising partner to the UK Executive Director as they facilitate cross-team collaboration, accountability, and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts, and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
This role will be responsible for:
• Leading a team of fundraising professionals focused on raising unrestricted and restricted contributions from High-Net-Worth Individuals.
• Managing a personal portfolio of significant donors and partners focused on securing six and seven-figure commitments.
• Facilitating cross-functional collaboration, ensuring strong coordination and accountability across all UK-based high-value fundraising teams as well as with other team leaders in the UK (e.g. Communications, Advocacy, and Programmes).
• Serve as the high-value fundraising representative on the UK Senior Management Team, directing and progressing strategic goals in fundraising as well as advising on the wider management of IRC UK.
• Serving as the primary fundraising/partnerships contact for the IRC's UK Board, leveraging their networks and influence to advance the team's revenue targets.
• Directly driving the UK Executive Director's engagement in fundraising and external partnership activities.
• Interfacing closely with US-based and other international colleagues in External Relations to ensure global strategic alignment.
The Director will craft and implement comprehensive fundraising strategies for the UK market, mentor and guide the team to optimise the size and impact of gifts and ensure donor-centric fundraising practices are consistently deployed. This critical role involves developing and implementing strategies informed by bold revenue targets.
Major Responsibilities
Fundraising and Partnerships
• Manage a focused, complex portfolio of individual high-value prospects and supporters that results in increasing gifts at the six and seven-figure level.
• Design and execute customised fundraising and partnership strategies for their personal portfolio, to maximise size and impact of gifts to the IRC.
• Travel and meet with donors and prospects across the UK and occasionally internationally as required.
• Achieve personal and team-wide goals and metrics related to visits, solicitations, gifts/pledges closed, and other critical key performance indicators.
• Serve as the primary staff liaison and resource for the IRC's UK Board on all matters relating to philanthropy and partnerships, ensuring their engagement is maximised for fundraising impact.
Leadership and Management
• Lead and directly supervise a team of approximately 3 individuals across the UK-based Philanthropy team, inspiring, motivating and challenging them through active mentorship and fostering an environment that supports new ideas and innovative approaches to donor relationship management.
• Provide comprehensive thought leadership for the team's efforts towards increased financial revenue and other modes of private sector engagement that support the impactful delivery of the IRC's mission.
• Partner with the Senior Director of International Philanthropy to develop a strategic plan, including setting annual goals and key outcomes for the team. This will include but is not limited to collaborating with the UK Board and Senior IRC leadership in identifying, cultivating, and stewarding donors through strategic engagement opportunities such as meetings and events.
• Provide strategic oversight and manage collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, ensuring strong coordination in executing comprehensive donor engagement strategies across the UK market.
• Collaborate as a peer with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.
Executive and Global Collaboration
• Proactively drive the UK Executive Director's fundraising activities, including identifying and vetting high-level engagement opportunities, preparing briefing materials, and ensuring excellent donor/partner stewardship.
• Interface and collaborate superbly with US-based colleagues in External Relations to ensure consistent messaging, coordinated prospect management, and alignment with global fundraising priorities.
• Facilitate the deployment of IRC leaders (including the UK ED and global Executive Board and programme leadership) throughout the donor life cycle to qualify, cultivate, solicit, and steward five, six, and seven-figure commitments.
Candidate Requirements
• Significant demonstrable years progressive experience or proven background of non-profit fundraising experience and expertise in high-net-worth individual fundraising, and/or foundation/trust/corporate partnership development.
• Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
• Outstanding communication skills, including writing, listening, verbal presentation, and speaking.
Preferred Experience & Skills
• Consistent track record of securing 6 and 7+ figure gifts/partnerships from a complex portfolio of diverse donors and prospects, including qualifying prospects and upgrading donors.
• Proven organisational leadership experience, for example on senior management teams.
• Experience in international organisational collaboration, including interfacing effectively with leadership and colleagues based in other countries.
• Proven experience leading and directly supervising front-line fundraisers.
• Experience in leveraging and managing a Board or high-level volunteer leadership for fundraising success.
• Ability to develop creative and multifaceted donor strategy often carried out in partnership with programme staff or senior leadership.
• Ability to navigate CRM systems.
• Dedication to fundraising for international development, humanitarian, human rights, gender and racial equality, social justice, and migrant communities
Working Environment
• IRC UK has a hybrid working policy.
• Occasional travel across the UK and internationally as required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something transformative.
Join Rape Crisis South London (RCSL) at a time of significant change and growth from our current base of c£4million. We’re looking for a qualified, skilled, values-driven Director of Finance and Resources to join our leadership team.
With a new CEO, Senior Leadership Team and a bold and inspiring new vision, this is a pivotal moment for our organisation as we lay the foundations and transform in the run up to a new organisational strategy.
We’re a specialist charity supporting survivors of sexual violence across twelve South London boroughs providing counselling, group therapy, advocacy, and prevention education, alongside training for professionals.
If you’re ready to use your financial and strategic expertise to make a real impact for survivors, we’d love to hear from you
About the Role
As our Director of Finance and Resources, you’ll be a key member of our Senior Leadership Team, leading on:
- Strategic financial planning and advice for future growth and sustainability of the Charity
- Operational Financial Management, Reporting and Performance
- Financial Accounts and Annual Reports
- Financial Control, Governance, Audit, and Compliance
- IT, Facilities, and Information Governance
- Management of teams and contracts in the Finance and Resources Directorate
You’ll work closely with the CEO and Board of Trustees to support our strategic vision and ensure sound financial stewardship to deliver support for survivors now and into the future. The position is offered on a flexible, hybrid and part time basis.
About You
We’re looking for someone who is:
- Professionally qualified (or equivalent) in finance management and accountancy
- Experienced and deeply knowledgeable in senior financial leadership and strategy development in the voluntary sector/an equivalent size charity
- A skilled and experienced leader and manager of people, contracts and major service change projects
- Collaborative, analytical, and proactive in problem-solving
- Committed to feminist principles and to equity, diversity, and inclusion
- Ideally also skilled in overseeing IT, building and premises management and information governance, with training and support available where required.
As well as experienced Directors, this role would also suit an exceptional Head of Finance looking to step up into their first Director role.
What We Offer
- 27 days’ annual leave + 8 bank holidays (pro rata)
- 3 extra gifted days (pro rata) between 27–31 December
- NEST pension (3% employer / 5% employee)
- Life Assurance, Healthcare Plan, Employee Assistance Programme, and Cycle-To-Work Scheme
- Supportive, feminist working culture
How to Apply
Please send your CV and a cover letter explaining how you meet the person specification
The position is offered on a flexible basis. The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
No agencies please. Unsolicited emails from agencies will not be responded to
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women & Families VAWG Specialist Service
The Claudia Jones Organisation (CJ0) is seeking a Service Manager for our Women and Families, VAWG Specialist Service to ensure the best outcomes for the women and families we support.
CJO’s Women and Families VAWG Service aims to provide a cohesive family and specialist support for vulnerable women and families of Caribbean/African heritage experiencing violence and present with complex layering of issues. We assist women and families through 1-1 advocacy, counselling, and therapeutic group support to increase wellbeing, reduce risk and increase safety. The service provides social and learning opportunities for women and families alongside meeting their immediate needs.
Job:Women & Families VAWG Specialist Service Manager
Location:London Salary:£40,000 per year, pro rata Part Time/3 days weekly Contract: 5 years
The Role
To manage and develop the delivery of the CJO VAWG service for African heritage women and families escaping violence and its impact through advocacy and therapeutic services. You will be responsible for managing your team of domestic violence workers whilst working synergistically with our clinical lead and social work support to achieve the best outcomes for the women and families who access our service.
As a member of the senior management team, you will have a strategic focus and lead on safeguarding to protect women and their children. You will have both an internal and external focus of influence with local and national stakeholders including statutory services and funders to ensure a co-ordinated community response and service for African heritage women and families.
About You
As a strong communicator, you will bring your understanding and know how to support and navigate the criminal justice systems in relation to VAWG. Able to work independently and prioritise a busy workload. An effective communicator who is innovative with experience of managing, growing, and developing your team. Excellent team player willing to get involved and support service users and staff, no matter the task or activity.
Key Objectives Within the Overall Purpose of the Post:
The management of CJOs VAWG women and family’s specialist service ensuring it meets the needs of African Heritage women and families, is contract compliant with the service specification and the charity’s policies and procedures.
- To lead and effectively manage the finance in line with the grant and annual budget.
- Lead on and participate in national, local discussions, consultation, research, monitoring and evaluation, needs assessment, collaboration, networks, to sustain and grow the women and family specialist service and any other activity relevant to deliver the service.
- Represent the service and organisation at both internal and external meetings and within multi-agency partnerships.
- Lead on and facilitate monitoring and evaluation activities, which supports the voices of service user and their data, to inform legislation, policy, and practice, identifying synergies across the organisation’s work as well as opportunities to produce and share learning.
- Facilitate a range of training for; professionals, service users, staff, volunteers, external audience to improve practice and service delivery.
- Communications - directly produce, facilitate publicity and marketing material for the service, appropriately using social media e-leaflets, paper booklets etc to increase knowledge, awareness, skills, and the impact of VAWG on the lives of women and families.
- Ensure written language is to good quality standard including emails and all other record keeping and documentation required of CJOs work.
- Ensure that the service is delivered within safeguarding practice and safe standards as per our quality mark.
Monitoring & Evaluation
- Contribute towards and/or write comprehensive reports that may include data, narratives, and case studies as required by funders, commissioners, CJO and others.
- Oversee the management of the Oasis database undertaking quarterly audits and monthly monitoring of data collection for performance management of the service.
- Dip sample and audit case files as held on Oasis, ensuring staff are recording information and delivering services in line with Imkaan and other quality standards.
- Oversee the consistent use of the ‘Safe Lives’ risk assessment tool, alongside other developed risk mitigation templates.
- Ensure staff appropriately represent women and advocate on their behalf when dealing with outside agencies such as the Housing department, Police, DSS, Solicitors, Social Services, Health Professionals, and all other relevant agencies.
- Document monitoring ensure that it is provided in the agreed and acceptable formats for the VAWG women and Families Specialist Service using standard templates.
Management of Service Finance
- Work closely with the finance team to oversee the income and expenditure of the service in line with all policies and procedures of the organisation, contract, policies and procedures relevant to CJOs funded work.
- Ensure that small grants woman receive are appropriate working closely with finance, social work students and support worker(s) or volunteer.
- Take full ownership of strategic fundraising for the service, identifying funding sources and making direct applications, alongside the Director and fundraising team.
Wellbeing
- Ensure the service is delivered within CJOs Community based approach to Wellbeing and that a therapeutic approach is embedded in your practice.
- Attend regular clinical supervision
- Ensure that your staff team attend regular clinical supervision.
- Lead and manage the Thinking Space facilitator and bi-weekly debriefs alongside working synergistically with CJOs Clinical Lead.
Operational
- Along with your team, to always work in the best interest of CJO and to avoid any action that may bring CJO and or its activities into disrepute.
- To undertake any other duty commensurate with the position of Service Lead and as required by your line manager.
- To engage in one’s own performance management through training and development as required.
- As a member of the senior management team work to promote CJO’s purpose, values, and our influence through evidence-based solutions to improving the lives of vulnerable women and their family experiencing VAWG/trauma and to act-up/step in the absence of members of the senior management team or staff.
- Regularly supervise, appraise, and support the development of staff and volunteers addressing challenges and implement necessary support measures to improve performance with staff, external contractors, and agencies.
- Participate in regular supervision, induction, training, and team meetings.
- Develop appropriate partnerships, collaborations, and communications to enable our family support and gender-based violence services to be seen as a leader in its field.
- To be the lead registered officer for CJSM and Safeguarding Lead
- On occasions to work on a Saturday where time in lieu will be given.
Please ensure your CV and Cover letter address the Job Specification.
The client requests no contact from agencies or media sales.
As the Director of People & Culture, you will lead the People Directorate teams of HR, Education & Reception, as well as supporting the organisation through significant organisational change as we launch our 2025 - 30 strategy.
You will contribute as a member of the Senior Management Team to the corporate management of the Hospice and to decision-making processes to enable effective day-to-day management of the Hospice. This role will play a role in driving culture development, change and improvement, translating the charity’s strategy into HR plans to be designed and executed.
Hours: 37.5 hours per week; Hybrid role - up to 2 days from home.
Annual Leave: 27 days + Bank holidays.
Key Responsibilities - Strategic Leadership
- Provide guidance and challenge at executive leadership team level to ensure that the organisational design and resources are aligned to the efficient delivery of objectives
- Provide assurance to the Board of Trustees that St Joseph’s is fully compliant in how we manage our people, representing the senior Management Team on the HR Subcommittee, Remuneration Committee and attending Board meetings
- Support and lead on development and implementation of key organisational change initiatives
- Translate our organisational strategy into multi-year HR operational plans with enhanced reporting and analytics capabilities to support senior leadership in making more evidence-based decisions
- With the other SMT members, contribute to and take responsibility for maintenance of the organisational risk register
Further information about the role, and our excellent benefits, can be found in the Vacancy Information Pack.
To apply, please visit our website via the apply button.
Closing date: 30 November 2025
We are seeking an experienced Interim Head of People Services to lead and manage a small team, delivering a high-quality HR service. Reporting to the Director of People and Culture, you will oversee operations across the full employee lifecycle, including recruitment, contracts, onboarding, pay and benefits. You'll drive process improvements, ensure compliance, and provide workforce data analysis to support strategic decision-making.
Requirements
- MCIPD qualification or equivalent experience
- Strong HR operations background across recruitment, contracts, onboarding, pay and benefits
- Experience managing and developing a team
- Expertise in HRIS (ideally MHR iTrent), data analysis and reporting
- Knowledge of reward, benefits, grading structures, and job evaluation
- Experience in complex, multi-stakeholder environments desirable
This 6-month interim leadership role offers the chance to make an immediate impact, manage a team, and shape people services in a dynamic organisation.
Please get
Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis.
The role:
As Director of Policy & Engagement, you will lead the organisation’s policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation’s work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns.
You will also oversee strategic external communications to support the organisation’s influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting.
This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders.
You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation.
The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration.
The person:
The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy.
This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity.
This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
Managing Director - Young persons Community-Focused Organisation
Salary: £65,000 per annum (open to 4 days per week)
Location: Camden, London (with flexible/hybrid options)
Closing Date: Sunday 7th December
Interviews: Before Christmas
We are recruiting on behalf of a dynamic, grassroots organisation that has been transforming the lives of children and families for over a decade. Operating across three vibrant community hubs, this organisation delivers inclusive early years education, after-school and holiday play schemes, mentoring, and specialist support for children and young people with disabilities. Their mission is simple yet powerful: to create safe, engaging spaces where every child can thrive.
Within this newly created role as Managing Director, you will be both the strategic and operational lead, driving innovation and growth while ensuring excellence in service delivery. Reporting to a committed Board of Trustees, you'll oversee a talented team across three locations and work closely with partners, commissioners, and stakeholders to expand impact and develop new income streams.
We are looking for a commercially minded leader with a strong track record in services for young people. You'll combine strategic vision with hands-on leadership, ensuring compliance, safeguarding, and financial sustainability while inspiring your team to deliver outstanding outcomes for children and families.
Key qualities we're seeking:
- Senior leadership experience in services for young people, from either education, care, or community services.
- Proven ability to develop services and generate income.
- Strong financial acumen and operational oversight.
- Commitment to inclusion, safeguarding, and community engagement.
This is an exceptional opportunity to lead an organisation that truly makes a difference to it's community.
If you're ready to bring your expertise and passion to a role with purpose, we'd love to hear from you.
Apply by Sunday 7th December.
Interviews will take place before Christmas.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £37,800 - £38,500 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 5pm on 26th November 2025.
Interviews to be held on 2nd December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
At Global Witness, we’re on a mission to shift the balance of power from the polluters profiting most from the climate emergency to the people most adversely affected.
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable that enable corporate abuses of power that harm people and planet.
We are all determined and confident that together we can secure a better tomorrow for everyone. If you are inspired to join us as we investigate and expose abuses of power, tell the stories the world needs to hear and campaign for systemic change, we would love to hear from you.
About the role
As Director of People, you will lead the strategy that ensures Global Witness remains an inclusive, forward-thinking and trailblazing organisation — one capable of attracting, developing and retaining exceptional people across the globe.
You will guide the evolution of our culture, championing equity, wellbeing and collaboration while ensuring we are ready to adapt to the forces reshaping the modern workplace. Working closely with our Senior Leadership Team, you will embed a people-centred approach that supports high performance, strengthens organisational resilience, and upholds the values that unite our staff around our mission.
This is a pivotal moment for Global Witness, and your leadership will be essential as we equip our organisation for the challenges and opportunities ahead.
About you
We are seeking an experienced and inspiring leader who combines strategic vision with practical, hands-on delivery. You will be someone who builds trust, nurtures strong relationships and cultivates high-performing teams.
You will likely bring senior experience from an international, mission-driven or values-led organisation, along with the courage and confidence to drive transformation. You are committed to fostering a culture of learning, accountability and inclusion, and you understand what it takes to create an environment where people can thrive.
Above all, you share our mission and are energised by the opportunity to shape the culture and people strategy of an organisation working at the forefront of global climate and human rights challenges.
Working for Global Witness
Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas, and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.
We offer an excellent benefits package including a competitive salary and 25 days annual leave (excl. Bank Holidays). We also offer healthcare insurance, wellbeing days and policies to support you during key life events.
We are currently in the first year of a shorter working week pilot where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Our goal is a more sustainable, just and equal planet.



