Service Director Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ace of Clubs – Post of Director
Salary: £45,000 - £50,000 pa
Probationary Period: 6 months
Notice Period: 3 months
Responsible to: The Ace of Clubs Trustees Management Committee
Post Summary
The Ace of Clubs is a Day Centre for Homeless and Vulnerable people that has operated for 30 years in Clapham, south London. It is under the Trusteeship of the Redemptorists of the London Province; a Roman Catholic Religious Congregation of priests and brothers and it is staffed and managed by a staff of lay professionals. It is a Registered Charity.
The Director leads a core staff of dedicated professionals who with the assistance of volunteers; manage the day-to-day operation of the Ace of Clubs; ensuring the efficient delivery of its range of services to its clients.
The Ace of Clubs charity has grown over the past thirty years expanding its range of support services with the help of partners: Glassdoor (who provide housing and services advice), START Homeless Outreach Team who support people experiencing Homelessness & Rough Sleeping and the NHS who hold clinics at Ace of Clubs centre, both dental and medical with nurses visiting on a weekly basis.
The principal responsibilities of the Director: to provide overall leadership within the organisation, the management of the core staff, regular reviews of performance both for AoC, the core staff and partners; developing a strategic plan with regular reviews. S/he will exercise oversight of the AoC’s finances.
The Director will also work closely with the chair of the AoC Trustees Management Committee to whom s/he will report regularly.
The key to the sustaining of the Charity’s core services is Fundraising. The Director will lead on Fundraising: identifying and meeting with appropriate funders; preparing the bids as per the required specifications; drafting monitoring reports and ‘keeping funders warm!’
Key Objectives and Responsibilities
Line Management
· Overall leadership and management of the charity staff team, working directly with staff, volunteers and centre users.
· Line management of the Centre Manager on a regular basis; conducting appraisals and agreeing ‘targets’ going forward.
· Line management of the Ace Charity shop manager; weekly meetings; conducting appraisals and agreeing ‘targets’ going forward
· Manage all staff team development, including recruitment, appointment, training, performance management at the centre, during projects and in the shop.
Budgetary Management
· In close collaboration with the Treasurer to manage the day-to-day finances of the Charity. To develop and manage the charity’s future financial strategy of the charity, including setting the annual budget and forecasts, reporting on the financial performance of the charity in conjunction with working in collaboration with the Treasurer and regularly reporting to the board of Trustees.
Review, Monitoring and Evaluation
· To undertake regular reviews of the Charity’s policies, procedures, practices, and documentation, to update and develop, ensuring all H&S and Safeguarding protocols reflect current best practice.
Knowledge, Skills and Certification Required
· Established Managerial experience of managing projects for homeless and vulnerable people, showing a strong knowledge of the homeless sector, how it works, and what the issues are facing homeless people and the charity’s wishing to support them (London based experience preferable).
· Successful long-term experience working with, helping, and relating well to homeless and vulnerable people, understanding the issues they face whilst also at times needing to be able to draw boundaries for people, including, at times, having to exclude people from services for periods of time, as appropriate.
· Demonstrable experience in strategic planning showing an ability to maintain existing donor relationships whilst developing new sources of income and diversifying a funder base, including making bid applications for funding and managing and/or completing all relevant monitoring reporting.
· Up to date knowledge of current best practice and experience in the implementation of all matters of Health and Safety, and Safeguarding and so forth, which shows an ability to manage these things in a way that keeps projects up to date and progressing with such standards.
· Experience in management tasks such as recruitment, staff management and appraisal, team building, chairing meetings, writing and collecting reports, monitoring, drawing up meeting minutes, action plans, good prioritising of work, adaptability of approach and so forth.
Other Requirements
Enhanced DBS Check required.
The client requests no contact from agencies or media sales.
Service Manager - Spelthorne
This is an exciting career opportunity for someone who is keen to offer inspiring leadership to a dedicated team who are enthusiastic and committed to supporting individuals with complex needs to achieve positive outcomes.
Salary – £31,750 per annum Plus on-call payments and benefits
Location – Spelthorne Full-time – 39 hrs per week
It is essential that they have a fully valid driving licence and use of their own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
About the Role
They will be responsible for the day-to-day management of the Spelthorne Team and will need to demonstrate the commitment, knowledge, and flexibility needed to support single homeless People with complex needs, to achieve positive outcomes. Experience in working with other agencies and the ability to supervise staff is a prerequisite. As important as experience and ability, is a sense of energy and confidence to take on a new role and make it work.
Tick most of the boxes but not all? The best candidate rarely does. So, if they are excited by the role and can do most of what they are looking for, go ahead and apply; they could be exactly who is needed.
About the Organization
They believe that everyone should be able to live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Why work there
This is a place where all colleagues are valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working including flexible hours where possible.
Their benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time) • An additional 1 day (pro rata) per annum wellbeing day • A defined contribution pension scheme • Training and development opportunities • Interest-free staff loans • Flexible working options • The opportunity to buy or sell up to five days of annual leave per holiday year • Life assurance cover
Other things they need to know
Our client celebrates diversity and know that it is critical for their success. They work hard to make sure they’re inclusive, so they want to hear from anyone who is great at what they do and who shares their values.
If they need any adjustments during the application or selection process so they can do their best, just let them know. They will be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as they can to avoid missing out.
They may have experience in the following: Customer Success Manager, Client Relations Supervisor, Support Operations Lead, Client Services Coordinator, Customer Experience Director, Client Support Manager, Account Services Supervisor, Customer Relations Specialist, Client Success Director.
REF-213615
Elfrida Rathbone Camden (ERC) has been making a difference for children, young people and adults in London for more than 30 years, helping them achieve their potential and aspirations. We are looking for an exceptional leader who is passionate about our mission and has vision.Our new Director will be leading us through a period of significant change for the organisation.
We're looking for someone with the following skills and experience:
Leadership skills
· Creative and strategic thinker and problem solver
· Ability to lead and use professional and organisational judgement
· Experience of working with Trustees and the governance function of a Charity
· Promote the vision, mission and goals of ERC
· Excellent time management and organisational skills
Interpersonal skills
· Able to negotiate and influence at all levels
· Excellent partnership and networking skills.
· Excellent written and verbal communication skills.
Finance
· Experience of setting and managing budgets.
· Experience of developing and managing a fund-raising strategy.
Knowledge and experience
· Experience of working at a senior management level.
· Good project management skills
· Safeguarding – policies and procedures
Please also note that although the role is remote, the successful candidate will need to spend at least one day a week at our local hub in Camden, North London.
We positively celebrate Diversity and Inclusion at ERC and the foundations and principles underpinning all our work are about reflecting and connecting with the diverse community that we serve. We want people from all walks of life to work at ERC and to feel valued for their individuality, to thrive and to share a sense of belonging.
We wish to encourage applications to this position regardless of race, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.
Please submit a CV and a cover letter that outlines how you meet the person specification for the role. Both the CV and the cover letter should be no more than 2 sides of A4 each so 4 sides A4 in total.
The deadline is 9am on the morning of Monday the 20th May.
Interviews will be in the week commencing the 3rd June 2024.
The client requests no contact from agencies or media sales.
King’s College London offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, health, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education.
The Finance, Procurement, Strategic Planning and Analytics directorate, led by the Chief Financial Officer / VP (Finance), comprises c.150 roles located across our campuses in central London. The Finance department of c.100 roles provides various accounting, assurance, advisory, decision support and financial processing functions for the whole university.
The Director of Finance Business Partnering (Operations) is a critical role within the Financial Strategy, Planning & Performance division that will lead, develop and deliver high quality finance business partnering and decision support to all the central services of the university, including providing financial planning, reporting and insight across revenue and capital funded activity.
You will support the senior Director of the Financial Strategy, Planning & Performance function in development and improvement projects. Examples include the development of a professional competencies framework to support career progression and performance at all levels, supported by learning and development opportunities, improving key processes, resource allocation and financial planning methodologies, and reporting on financial performance.
As part of the function’s senior management team, this role will lead a team of finance business partners who will provide outstanding partnering services to our central services including large functions such as Estates and Facilities, IT, Students & Education, Research Management and on other crucial ‘head office’ activities. Working closely with the corporate reporting team on the provision of management accounts, you will lead on financial performance support in-year and across our three-year financial planning framework. You will also undertake and provide professional support to your team on business partnering skills, financial modelling, business case development and financial appraisals. You will play a wider role as a senior member of the finance leadership team on cross-college initiatives and be asked to deputise for the senior Director of the division or their peers.
It is an exciting time to join the university as we are making a step change in our support and advice, particularly to directorate heads and our Senior Vice Principal (Operations), and onwards through the leadership roles across the central service directorates where financial and operational decisions are made.
This is a full time post (36 Hours per week), and you will be offered an indefinite contract. We work in a hybrid way and there is an expectation of being able to work at least three days a week in our offices to help facilitate a collaborative working culture.
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Professional Accountancy Qualification
2. Highly resilient with the ability to run multiple objectives, large senior teams and complex political processes concurrently
3. Exceptional understanding of running and leading financial planning, monitoring, forecasting and business partnering in a complex and large organisation
4. Exceptional leadership skills and a service approach in your professional work
5. Ability to operate and deliver change and improvements in a complex organisational environment
6. Exceptional business case financial appraisal and modelling skills
7. Ability to communicate clearly and effectively in the written word and in person in a variety of formats including committee presentations and policy documentation
8. Numerate and IT literate with the ability to use the standard suite of office software together with excellent knowledge of one or more corporate finance/ERP and reporting systems
9. Significant recent experience of leading business partnering, financial support and advice functions and services
10. Experience of designing, delivering and improving capital planning and reporting processes
11. Leading teams to achieve complex and competing objectives over a variety of time horizons in partnership with other technical leads and partnered areas.
12. Ability to build and manage internal and external relationships
13. Self-management and ability to work independently to meet deadlines
14. Attention to detail and working to a high-level of accuracy
Desirable criteria
1. Degree level qualification
2. Leadership of technical / professional staff who manage their own work and activities
3. Experience of having worked in or with the university sector
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We have a strong equality, diversity and inclusion agenda and would expect the post holder to demonstrate these values.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. The deadline for applications is Sunday 19th May 2024. If you would like to discuss the role, please get in touch with Bryony Thomas via the Allen Lane agency website.
Shortlisting will complete late May and may include an initial conversation with Allen Lane, our recruitment partner for this role. First stage interviews with King’s College London are planned for early June.
We are not able to offer sponsorship for candidates for this role who do not currently possess the right to work in the UK.
Saint Paul’s Hammersmith – Director of Operations Job Description
Job Title Director of Operations
Responsible to Senior Leaders of the Church (Pete & Sarah Wynter)
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
Overall Purpose of Role
This role will lead the operational team at Saint Paul’s with inspiring and effective line management to release ministry in the wider team and congregation. This is a hands on leadership role, supporting and working closely with the Senior Leaders to ensure effective operations and business continuity. You will lead on all operations functions including Finance, HR, Facilities, Procurement and all other operations that help our team thrive and carry out the vision of Saint Paul’s. Reporting in to boards and other management bodies, as well as experience running and leading teams, you will have an eye for detail with the ability and experience in carrying out change. You will carry the vision and mission of Saint Paul’s and lead the team in a way that supports the vision, balancing both strategic and operational goals. Saint Paul’s is a constantly changing environment and one where supporting and empowering team is at the forefront of this role.
Key Responsibilities
Finance
- Lead and manage Finance and Procurement, ensuring value for money, maximising financial efficiency through accurate and timely financial reporting and analysis to inform decision making and projections related to the operational and financial functioning of Saint Paul’s.
- P&L reporting and responsibility.
- Managing and supporting the Finance Manager.
- Managing Payroll alongside Finance Manager.
- Overseeing gift days.
- Managing and monitoring team budgets ensuring compliance with financial protocols.
- Timely preparation, monitoring and communication of monthly accounts, budgets and forecasts for Finance Committee and PCC.
- Assisting in the preparation and reporting of financial accounts for HMRC, Auditors, Diocese and Charity Commission.
- Preparation of financial information for grant funding and financial reporting for successful bids.
HR & Team
· Line Managing the Operations team including the Finance Manager, Operations Manager, LCL Manager, Receptionist and Bookings Manager and Facilities Manager.
· Ensure the overall smooth running of HR, ensuring we are using best practice and are up to date with knowledge at all times.
· Monitoring of Citrus HR to ensure all team are using the programme to its full ability.
· Governance of payroll, overtime and leave.
· Running annual appraisal processes and updating where needed.
· Meeting with wider team members as and when needed to ensure health of team.
· Being a first point of call for any HR issues that arise and advising on these.
· Overseeing and leading of recruitment processes.
Facilities Management
· Ensure the historic fabric of the church and associated buildings is maintained and developed in line with prescribed regulations and standards and where appropriate that the historical and heritage aspects of the buildings are appropriately profiled and made available to the community and general public.
· Manage all operations budgets and external contract relationships in line with forecast ensuring value for money and delivery is in line with agreed project scope/specifications and high-quality service.
· Proactively agree (and monitor) standards for buildings maintenance and adherence.
· Leading on our Carbon Net Zero journey.
· Business Continuity and Disaster Management Plan reviewing to ensure risk management/mitigation.
Other
· Strategic management of the Saint Paul’s Centre and all business related to it, ensuring we meet our targets and ensuring good working relationships with clients to help secure repeat business from large clients.
· Oversight of the café, helping to improve our offerings and ensure management of the team and operational effectiveness.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise, whilst keeping a strategic eye on upcoming opportunities and challenges. You will bring strength to the day-to-day running of St Paul’s, as well as be planning for the short-term and long-term future health of the team and church.
· 5+ years experience in operations management, with a proven track record of line management.
· Strong finance capabilities and experience.
· Strong HR experience and understanding of the function.
· Excellent communication skills both verbal and written.
· Leadership and management experience in a diverse team.
· Personal maturity, wisdom, and discretion.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints.
· Strong attention to detail.
· Advanced skills in IT and MS Office.
· Active engagement in Saint Paul’s Hammersmith church life/community.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 40 hours per week, Monday – Friday with occasional evenings required
- Work hours: 9am – 6pm with a one-hour unpaid lunch break.
Key church services and events
· Annual Parochial Church Meeting, Church Weekend, and some evening events
· Easter and Christmas services
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
· Attendance at PCC, Finance Committee and Standing Committee
Package
· Annual salary of £45k – £50k depending on experience
· 25 days of annual leave plus bank holidays
· Pension
· Annual staff retreat at an offsite location
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Salary: £60,000 to 70,000 per annum
Hours: Permanent, Full-time
Location: London
Do you have solid leadership experience of operational development and management in a mental health or emotional wellbeing setting? Are you passionate about supporting people in acute suicidal crisis? Do you have the courage to take responsibility for the risks in order to save and transform lives?
Do you have a background in mental health, psychotherapy or social work, and experience of working with the suicidal? TPP are recruiting two Directors, on behalf of our client, a charity dedicated to supporting those at immediate risk of suicide, a unique proven model offering a warm and nurturing safe space in a friendly non-medical environment with befriending volunteers.
The Role:
As the Director, you will be responsible for leading the delivery of the charity’s model for those in suicidal crisis ensuring its success and sustainability. In this demanding yet deeply rewarding position, you will be working closely and collaboratively with your fellow Co-Director, sharing 24/7 responsibilities, and report jointly to the Trustees.
Main responsibilities:
- Lead the delivery of the charity’s services and model, being accountable to the Chair of Trustees
- Rebuild and sustain client's culture, ethos and values. - integral to the model
- Manage and supervise and be a hands-on member of a dedicated operational team, together responsible for service delivery 27/7
- Lead/oversee the training, selection, supervision and development of volunteers
- Collaborate with the Secretary to manage service support functions, including IT/systems, house facilities, and media/external relations
Requirements:
- Professional qualification and experience working with those in crisis and/or mental health issues including applying psychoanalytic understanding
- First-hand experience working with and befriending individuals experiencing suicidal ideation
- Strong leadership skills, a team player with a collaborative approach
- Excellent communication skills
- Resilient and resourceful
- Solid management skills
- Compassionate, empathetic, a good listener
- Flexible with working hours, including nights, weekends, and on-call availability
- Basic understanding of corporate governance and fundraising principles
- Established contacts in suicide prevention, NHS, third sector, and funding organisations
- Experience delivering presentations at conferences, engaging with media, and donor relations
- Experience in training and supervising volunteers
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
London Youth has a track record of providing high quality outdoor learning and trips away from home, for over 75 years. You will be joining us at a critical time as we seek to provide these opportunities for more children and young people than ever before.
As the Director you will oversee the smooth operation of Hindleap Warren, in East Sussex, and Woodrow High House, in Buckinghamshire. You will also lead on the safety and safeguarding aspects of London Youth’s work, supported by a strong and well-qualified team.
Having already undertaken substantial renovations at Woodrow during the pandemic, London Youth is making plans to improve the Hindleap site. You will be leading that capital investment programme.
London Youth aims to make more trips happen for our member youth organisations and young Londoners who would not otherwise get the chance. You will have a key role to play in maintaining existing support for this work and securing new opportunities.
Working closely with a highly committed and skilled Senior Team, the Director of Outdoor Centres is a key appointment to the team to enable us to realise our ambitions.
To be considered for this role we are looking for a highly motivated, values-based leader with a passion for improving the lives of young people.
London Youth is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability. To be successful in this role you will need to be personally committed to our anti-racism approach and our broader diversity work.
You will be expected to be on site at least three days a week.
Further details about the role and London Youth can be found on our Careers page, please take a look by clicking the apply through company site button.
If you wish to have an informal discussion about the opportunity, please contact, Alison Henderson, Director of People with the contact details on our job page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.
The important stuff
Salary: from £70,000 with significant flexibility
Contract: Interim
Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.
Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager
Closing date: Friday 17th May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from w/c 6th May.
Application Pack: Have a look at our application pack for more information.
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
- Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
- Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
- Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
- Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
- Strong proven leadership skills and the ability to relate confidently to a range of audiences
- Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams
Key Responsibilities
Strategy Development and Implementation
- Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
- Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
- Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.
Finance
- Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
- Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning
Oversight of Governance, Risk and Opportunity
- Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
- Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
- Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.
Active Participation in and Support for Resurgo’s team and mission
- Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Operations
Oversee the efficient and effective functioning of key operational areas, including Operations, People management, Finance, Security and Compliance.
Responsible to: CEO
Responsible for: HR Business Partner, Operations Officer, Finance Lead, Finance Officers
Working with: Senior Management team and Programmes teams, colleagues in other departments and stakeholders as necessary.
Grade and Salary: Up to £70,000
Location: Hybrid, London, UK
Post: Full-time, permanent
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters. RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE ROLE
We are seeking a dynamic and experienced Director to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People management, Finance, Security and Compliance. The Director will play a pivotal role in ensuring the smooth implementation of our humanitarian programs while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
MAIN RESPONSIBILITIES
- Strategic Leadership: Provide strategic direction and leadership to the organisation's operational functions, aligning them with the overall mission and objectives.
- People Management: Develop and implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate Trainers. Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation.
- Financial Management: Oversee budget planning, financial reporting, and internal controls to ensure fiscal responsibility and compliance with donor regulations and legal requirements. Analysing financial data to provide insights for decision making, leading policy reviews to improve procedures, and overseeing external audits.
- Operations Management: Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and vendor management.
- Security and Risk Management: Ensure security protocols are adhered to and risk management strategies are in place to safeguard staff, assets, and programme operations. Ensure that RedR’s Global Safety and Security Policy meets international standards, dealing with security concerns and incidents that arise and raising these as necessary.
- Resource Utilisation: Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
- Compliance and Reporting: Ensure compliance with relevant laws, regulations, and donor requirements; maintain and periodically update RedR UK organisations policies and associated processes, ensuring RedR UK is compliant with relevant legislation in its countries of operation. Development and management of the risk management framework to identify and mitigate potential risks to the organisation's operations.
Key competencies
1. Achieving Results:
- Drives strategy decisions to make significant gains
- Demonstrates resilience and persistence in the face of challenges, ensuring timely delivery of results.
2. Engaging with Stakeholders:
- Cultivates strong relationships with internal and external stakeholders, including donors, partners, government agencies, and communities.
- Collaborates collaboratively across teams and functions to achieve shared goals and foster a culture of cooperation.
3. Humanitarian Learning Principles and Practices:
- Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
- Promotes a culture of continuous learning and adaptation within the organisation.
4. Managing Projects:
- Leads the planning, implementation, and evaluation of projects and initiatives.
- Identifies and mitigates project risks, ensuring compliance with donor requirements and organisational policies.
5. Demonstrating Leadership:
- Inspires and motivates staff to perform at their best, fostering a culture of Collaboration, excellence, accountability, and integrity.
- Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values.
- Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
PERSON SPECIFICATION
Essential
- Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
- Proven track record of senior management expertise spanning Operations, HR, and Finance.
- Proficiency in data analysis with a keen understanding of performance and operational metrics.
- Exceptional people management skills, encompassing reward systems, remuneration strategies, retention initiatives, and engagement methodologies in international contexts.
- Extensive experience in contracting, project funding, and security management within the humanitarian sector.
- Familiarity with systems like Salesforce and QuickBooks.
- Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience during periods of heightened work pressure within a small organisation.
Could this be you?
Please send your CV and one-page cover letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community. We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust. Springfield Law Centre is unique as a working model of a health justice partnership.
We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre. There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.
Qualifications and experience
- 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
- Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
- A track record of implementing and managing change.
- A track record of leading and motivating others demonstrating strong people skills.
- A track record of innovation and problem solving.
- Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
- Appropriate skills and experience to effectively handle and manage complaints.
- Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
- Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
- Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
- Ability to draft appropriate documentation in your specialist area of law.
- Experience of giving successful training or talks, for example giving presentations, or
- representing clients before Courts or Tribunals.
- Skills
- Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
- Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
- Ability to understand the financial viability of the Law Centre.
- Ability to report effectively to funders and to monitor progress against grant funded projects.
- Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
- Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
- Ability to prioritise your workload with minimum supervision.
- Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
- You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
- Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.
Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 13th May 2024
Interview date(s): w/c 20th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
CARE International is a leading humanitarian organisation fighting global poverty. Founded in 1945, we seek a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. Today, we operate in over 100 countries around the globe to save lives, defeat poverty and achieve social justice. We place special focus on women and girls, because women’s rights are human rights, and we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE is non-religious and non-political, allowing us to deliver humanitarian and development assistance to anyone in need regardless of race, gender, ethnicity, age, religion, political view or sexual orientation.
With a refreshed organisational strategy and a new Chief Executive, it’s a great time to join CARE as we embark on an exciting period of growth and change. After a period of challenge and transition we are in a stronger position. Your work reforming the risk and control environment, and delivering a long-term financial strategy, and a comprehensive Financial Improvement Plan, will create the enabling environment for the organisation to achieve its strategy goals. Your commercial acumen and financial analysis and planning ability will support ensuring we diversity our income and create a sustainable financial base, whilst driving a locally led development agenda.
We are looking for someone who is excited by the opportunity and challenge to deliver these improvements and can offer a clear vision and drive the creation of an efficient strategic value add finance, compliance, and governance department. As a member of the Senior Leadership Team and a key organisational leader, you will also have a strong role to play in building a positive, enabling, anti-racist, inclusive culture alongside your SLT colleagues and the Board of trustees.
A strong CARE International UK is needed now more than ever to influence for change in the UK and support our mission around the world.
Recruitment timings:
· Application deadline: Sunday 26th May
· Shortlisting: Monday 10th June
· 1st stage interviews: w/c 17th June
· 2nd stage interviews: w/c 24th June
To apply please send your CV and supporting statement by Sunday 26th May via the link. The supporting statement should be 2-3 pages maximum addressing the person specification and your motivations for wanting to join CARE International UK and make it the best it can be.
We are proud to exclusively partner with Allen Lane on the recruitment of this role. Please visit the Allen Lane site to find out more. For an informal conversation about the role, please contact Bryony Thomas via the agency site.
Sustrans Director, London
£70,905 per annum plus a London Weighting allowance of £4,530 pa
(Ref: SUS4242)
37.5 hours per week – happy to talk flexible working
Base: London – Hybrid - 2 days in office, 3 WFH
We have an exciting opportunity for you to join us, as a Director for London, a role where you can influence real change across the city.
Our vision has never been more relevant, join us and play a pivotal role, working with partners, to make London a happier healthier city for everyone.
About the role
As the Director for London, you will be accountable to the Chief Operating Officer for the overall strategic direction and performance of the charity in London, contributing to Sustrans-wide strategic development, as a member of Sustrans’ senior leadership team.
Managing 4 direct reports from multi-disciplinary teams across the city, you will manage resources, providing effective, positive leadership to the heads of teams, in order to deliver Sustrans’ strategy and business plan priorities and initiatives across London.
Strengthening our strategic relationships with key organisations and people, such as Transport for London (TfL), local authorities, the Mayor’s Office and politicians, you will positively influence decision-makers in the field of sustainable transport.
You will be responsible for income generation through business development, identifying new areas of funding, guiding your teams to do the same. You will build and manage relationships with key funding bodies and partners in order to secure funds for project delivery and implementation and to help catalyse change in London.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based in or close to London, with 2-3 days per week in our London Hub, based in Brixton.
Sustrans adds value to every project it supports, through the meaningful partnerships forged with local authorities and community groups, and as an independent charity stakeholder with expertise in community engagement, behaviour change and design. More information can be found here about us and our innovative projects:
Lambeth LTN
Riverside homelessness project
About you
You will have set strategic direction previously and have good business acumen and the ability to evidence a collaborative working approach. This will enable you to effectively engage with external stakeholders and influence key decision makers. Internally, your strategy and clear direction will gain confidence from your team, enthusing them and creating a space where they generate innovative ideas, creating a high performing team. As an experienced senior leader you will be able to evidence motivating and managing multi-disciplinary teams.
A skilled communicator, you will be experienced in negotiations; with the ability chair complex meetings and deliver presentations that are engaging to a range of stakeholders, such as politicians, funding bodies and local authorities.
We are looking for someone who is values driven and passionate about advocating for sustainable transport. Our ideal candidate will have significant experience of working with TfL and/or local government in London in sustainable transport, urban development or an associated industry.
Additional information
Closing date for the receipt of applications is 23:59, 19th May 2024.
Interviews will take place via MS Teams during the week 27th May 2024
To apply, please attach a supporting statement and an up to date CV.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
· 28 days’ leave per annum plus bank holidays for full-time working
· Ability to buy an extra week of annual leave (pro-rata for part-time staff)
· Staff volunteer days
· 24/7 free, impartial and confidential support service
· We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
· Enhanced maternity and paternity pay
· Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
About Sustrans
At Sustrans you'll be part of a movement to make it easier for everyone to walk, wheel and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself andwhere your wellness is supported.
You'll have the opportunity to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Clinical Services Manager – IRIE Mind
Responsible to: Director of IRIE Mind
Salary: Starting salary is £36,684.61 per year (Full-time equivalent), (S02-SP32a) which equates to £21,521.64 per year at 22 hours per week.
Hours: 22 hours per week
Contract type: Permanent
Location: The Hub, Homerton Row, Hackney, E9 6ED
Benefits: See supporting documents for information on benefits.
An exciting opportunity has arisen at Mind CHWF to join our IRIE Mind service as a Clinical Service Manager. The role involves working alongside the Director, assisting in the day-to- day running and management of the Wellbeing Centre and its strong team in the delivery of our specialised service. Under the direction of the Director, you will be responsible for the therapeutic management and co-ordination of the Centre at IRIE Mind, including the support, line management and supervision of sessional staff in offering therapeutic interventions, service development and the involvement of Clients in the quality-of-service provision.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 3rd May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.