Service director jobs

We are looking for our new Campaigns Coordinator for Birmingham Friends of the Earth.

If you are passionate about environmental campaigning, and love supporting and working alongside committed voluntary activists, we’d like to hear from you. You do not need to have had a similar paid role in the past to apply for this role.

Birmingham Friends of the Earth (BFoE) is a non-profit organisation campaigning to create a more sustainable and fairer Birmingham. We empower others to take action, we hold decision-makers to account on climate change, waste, nature and clean air, and we make sure environmental justice is at the heart of everything we do, campaigning intersectionally and inclusively. As well as having an active volunteer-led campaigns group, we run The Warehouse, our lively environmental community centre in Digbeth and a key centre for the city’s activism. BFoE is linked to Friends of the Earth, the national organisation, but independent and able to campaign on issues that matter to us, in ways that resonate with us.

The purpose of the role, part of our small staff team of 5, is to lead our campaigns activity, working with and supporting our campaigns group.

We welcome applications from those for whom this would be their first paid campaigns role. Experience of voluntary activism and enthusiasm to develop your skills and grow into the role are more important than ticking all the boxes.

Interviews are still to be confirmed, as we are aiming for some flexibility to allow for summr holiday arrangements. There is space on the application form to give us any dates you are not available for interview within the period 18th August to 5th September.

We look forward to reading your application!

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grant holders and influencing future policy making.

We are now seeking to appoint a Head of Policy Engagement to lead our engagement in Scotland with policymakers and senior sectoral stakeholders under those four community-led missions. Using your deep understanding of the political, social and policy environment in which our grant holders operate, you will ensure our funding is aligned with policy and has the greatest impact possible as well as using learning from our grant holders to influence future policy development.

You will already have well established relationships with Scottish Government, other funders and the third sector. You will use this to share learning and insight from our funding, lead consultations and identify opportunities for future collaboration.

You will be part of a policy and practice network across the Fund, working collaboratively with colleagues across the UK to develop One-Fund approaches to our missions.

We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. You will have a strong track record of influencing at a senior level and be able to articulate strategic ambitions clearly and effectively.  You will also have a nuanced understanding of the role of a non-Departmental Public Body in the policy landscape and experience of working collaboratively across organisational boundaries.  As a member of the Scotland Directorate Senior Management team, you will provide inspiring leadership and strategic direction to the wider team.

The role is likely to involve some travel across Scotland, as well as to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package.

Interview Date: 1-2 September – In person interviews

Location: Scotland. Our office is in Glasgow and we have a flexible, hybrid approach to working.

On application, please align your supporting statement to the criteria below

Essential Criteria

1. Deep understanding of Scotland’s communities. Knowledge of the context for the third sector, the funding landscape, public policy and the people and organisations who are influential in these areas.
    
2. Demonstrable experience in high-level engagement, influencing and senior relationship management, internally and externally.
    
3. Excellent communication skills and the ability to articulate strategic ambitions, positioning the organisation in the funding landscape and social policy debates.
    
4. Passionate about the Fund’s purpose evidencing understanding of equity, diversity and inclusion and related best practice.
    
5. Proven leadership skills, including the ability to inspire colleagues and work collaboratively in matrix structures.
    
6. Strong planning and analytical skills, with expertise in research and consultation.
    
7. Proven commitment to continuous improvement, self-reflection and personal development.
   
    

 Desirable Criteria

1. Clear understanding of the role of a UK-wide non-Departmental Public Body and the implications for policy and influencing.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

The Communications Manager is essential in driving delivery of our ambitious programme of work, with the communications team centrally located to work in partnership with our colleagues across all directorates and nations. Working closely with the Head of Communications and Marketing, key activities include supporting the updating of our content management system across three websites; rolling out a new marketing function within our CRM; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities. The role line-manages four direct reports.

We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 10am, Monday 4 August 2025

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.

The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.

The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.

The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.

This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.

This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).

The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).

To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.

Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?

The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.

About Us

The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.

This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.

⸻

About the Role

As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:

 •  Fundraising & income generation – developing and securing grants, donations, and earned income

 •  Team leadership – line managing a small staff team and supporting a wide network of volunteers

 •  Stakeholder engagement – acting as the public face of the Society and deepening key partnerships

 •  Strategic planning – creating a 3-year vision and business plan for long-term sustainability

 •  Programme oversight – ensuring delivery of existing and new conservation and community projects

⸻

About You

We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:

 •  Proven fundraising experience (grants, trusts, individuals, corporates)

 •  Leadership skills with experience managing staff and/or volunteers

 •  Confidence in managing budgets and business planning

 •  Excellent communication and relationship-building skills

 •  A genuine passion for the countryside, community engagement, and conservation

Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.

⸻

What We Offer

 •  Flexible, home-based working (3 days/week)

 •  A supportive, purpose-driven team environment

 •  The chance to shape a unique, growing charity at a critical point in its evolution

About the Role

This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.

If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!

This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.

What You’ll Do

• Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
• Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
• Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
• Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
• Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
• Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
• Cleanse data ahead of migration in line with agreed data principles
• Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
• Oversee any customisation requirements for the new system
• Scope out new processes and workflows
• Roll out a training programme to Super Users

What We’re Looking For

Essential:

• Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
• Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
• Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
• Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
• Strong business requirements collection and scoping, and process/workflow analysis
• Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
• Able to demonstrate instances of initiatives that have delivered organisational benefits
• Advanced analytical and problem-solving skills, with a high attention to detail
• Ability to effectively prioritise work and agree and communicate priorities within the team
• Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity

Desirable:

• Project delivery experience relating to charity-specific CRMs
• Non-profit sector knowledge/experience
• Proven experience of using and leading change management activities including stakeholder management and engagement

Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

Closing date: 9am Monday 4 August 2025

First Round Interviews:   11 & 12 August 2025

Second Round Interviews: 19 August 2025

(flexibility is available should candidates be unable to make these interview dates)

For more information and details on how to apply please visit our website

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st July 2025
Interview date(s): First stage interviews: 5th August 2025. Second stage interviews: TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Are you a skilled communicator who wants to make a difference? 

Do you have a background in communications or marketing, with a focus on fundraising? 

We have a vacancy in our Northern Ireland team for a Media & Communications Manager (fixed one-year contract). We're looking for someone to roll-out the delivery of our communications strategy in Northern Ireland, in order to see more people across the country respond to God's call to love our global neighbours. 

This is a great opportunity for someone who wants to use their experience, passion and ability to ensure that our life-changing work engages the widest possible audience across Northern Ireland.

Tearfund is a Christian relief and development agency and has been working around the world for more than 50 years. We partner through the church and other locally-based organisations to respond to where the need is greatest, helping communities to lift themselves out of poverty.

All applicants must be committed to Tearfund's Christian beliefs.

Hybrid Working: This role is eligible for hybrid working. You will be required to work from the Belfast office at least 1 day a week with the option to work remotely on other days.

Contract: This is a full time (35 hours per week) permanent contract. The full time salary is £43,988 per annum.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.

About the role

Here at Joseph Rowntree Foundation, we are on the lookout for a Learning and Impact Lead – someone to help the Movement Effectiveness team and our network of partners to better understand how change happens and to demonstrate the impact and effectiveness of our programmes. You will create and deliver learning frameworks, capture and promote insight from their experiences, and identify how our resources; time, money, knowledge and being relational can make a difference in the world.

This is an exciting new role, and you will lead JRF’s strategy for learning and impact measurement across narrative change, movement building, and community organising initiatives and embed a culture of reflection, learning, and adaptive practice within JRF and among our partners.

Acting as a thought leader in the sector, sharing insights and innovations in impact measurement and evaluation with external stakeholders, you will work with colleagues to evaluate the effectiveness of storytelling and strategies in shifting public narratives about poverty and inequality.

 About you

We are looking for someone who has proven expertise in designing and implementing learning and impact measurement frameworks, particularly in one or more areas of narrative change, movement building, or community organising. You will have experience working with marginalised communities and a commitment to centring their voices and lived experiences in evaluation processes. With strong leadership experience, with the ability to inspire and manage diverse teams and stakeholders, you will have an in-depth understanding of systems change approaches and the complexities of measuring long-term, non-linear outcomes.

You will be a strong communicator with excellent interpersonal and communication skills, with the ability to engage and influence diverse audiences and a passion for social justice and alignment with JRF’s mission and values. With excellent qualitative and quantitative research skills, including participatory evaluation methodologies, you will have a track record of producing high-quality reports, briefings, and presentations that drive learning and decision-making.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our website.

The closing date for applications is 7th August 2025.

Interviews will take place week commencing 1st September 2025.

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.

Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.    

We are seeking a highly motivated and detail-oriented Data & Insights Manager to lead on the day-to-day development, implementation and utilisation of our Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools through our data management platform, Microsoft Dynamics 365. This role is pivotal to embedding a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.

The Data & Insights Manager will be a key point of contact for colleagues across the organisation, playing an instrumental role in shaping how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across keys Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management.  The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising & Marketing Development team (FMD) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight.  They will be responsible for delivering improved functionality and system upgrades while maintaining data integrity and compliance requirements.  Expertise in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.

To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.