Service management jobs
The Head of Research and Policy is a key role within the Trust, overseeing its programme of policy-focused research on social mobility and educational inequalities. The Trust has published over 300 pieces of research since 1997, including many highly influential reports which have achieved widespread media coverage and attention among policy makers. This is an exciting opportunity to play a meaningful part in effecting change for disadvantaged young people, in a rapidly evolving policy landscape
The role sits within our integrated Communications, Research and Policy team, where we see communications and advocacy working hand in hand with generating robust evidence. As Head you will oversee a small research team producing original research internally, as well as commissioning work from external researchers and organisations. You will develop proposals and design research projects, as well as recommendations for policy and practice.
We are looking for someone with a deep interest in issues of educational equity, social mobility and increasing opportunity. You will combine a commitment to methodologically robust research with a passion for clear, impactful communication of findings and an eye for practical learnings.
Main duties
Research
- Leading the Trust’s portfolio of research, with the Director of Research and Policy, ensuring a regular and varied programme of policy-relevant research, including responsibility for its quality and accuracy.
- Overseeing colleagues and external organisations responsible for individual reports.
- Ensuring that Sutton Trust reports are accessible to practitioners and policy makers; editing and preparing reports for publication.
- Developing new ideas for research in consultation with the Director, as well as other Sutton Trust colleagues and external stakeholders.
- Authoring one or more original data-rich research reports each year, where appropriate
- Managing the day-to-day work of two Research and Policy Managers, including pastoral support. Management of other team members as appropriate, and recruitment where relevant.
- Working with the Development team to identify possible funders and develop fundraising proposals and secure funding for the team’s work.
- Management of the research budget, ensuring value for money.
Policy and impact
- Working with the Director of Research and Policy and colleagues, as well as external experts, to develop credible recommendations and policy proposals that help advance the Trust’s social mobility agenda.
- Working with Communications and Public Affairs team members to develop messaging and content for disseminating and publicising the Trust’s research findings and policy recommendations.
- Working with the Head of Communications and Public Affairs and other colleagues to support the advocacy work of the Trust, including responding to government consultations.
- Undertaking advocacy work, as required, with MPs’ staff, civil servants, special advisers and other policy makers.
- Representing the Trust externally at events, conferences, and with donors and other supporters, as well as through news media - both broadcast appearances and thought leadership articles.
- Working with colleagues in the Programmes team to ensure exchange of knowledge and expertise across teams
Other
- Reporting to the Senior Leadership Team and Trustee Board, where required.
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have:
- Significant experience designing and delivering impactful original research which is robust and policy relevant
- Strong analytical skills and understanding of research methods, particularly quantitative research, and is fluent in data analysis software such as R/SPSS/Stata/Python.
- Experience leading, managing or commissioning research delivered by others
- Experience securing funding for research projects
- A qualification in a numerate discipline, including education, economics, statistics, or similar discipline in the social or natural sciences, either at degree or postgraduate level, or comparable experience.
- An understanding of the British educational system and issues related to social mobility and inequality.
- Excellent verbal and written communication and analytical skills
- Line management experience
- High degree of initiative and the ability to lead a programme of work
- Excellent attention to detail
- Personable, flexible and discreet; able to fit into a small team in a fast-paced environment
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
- Has knowledge and experience of the higher education and/or education sectors, as well as government and the public policy environment
- Has experience communicating research in the media
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Salary: £56,000-£64,000 per annum, dependent on experience
- Contract: Full time, Permanent
- Working location: Minimum of 2 office days per week
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Interviews
Applications should reach us by 10am, Wednesday 21st May , with first round interviews held on Thursday, 29th May and Friday 30th May, and second round interviews held on Tuesday, 10th June and Wednesday, 11th June. Both interview rounds will be held at our London offices.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Outreach: Engage with members of the local community, supporting existing outreach projects and helping develop new initiatives.
Welcoming Guests: Create a warm, welcoming atmosphere for visitors to the church, fostering a sense of belonging.
Project Development: Contribute to the growth and development of ongoing projects, with a focus on enhancing the mission’s outreach and impact.
Current Projects: Tuesday Celtic Prayer; Toddler Group; Merton Winter Night Shelter (Site Coordinator); Messy Church; Summer Camp.
Collaboration: Work alongside church leaders and volunteers to deliver meaningful experiences for both visitors and members of the church community.
Keep adequate records of contacts and of work undertaken.
Appraise and review initiatives set up and activities undertaken, and change where necessary the action and focus of work after discussion with, and agreement, from the management group.
Any other duties and responsibilities, identified by the minister as are within your capabilities and level of responsibility, in order to meet the needs of the church.
Registered Charity
1 - 5
We are called to live out the creative, inclusive, radical and transforming love of Jesus Christ, through blending and partnering with our community.
The client requests no contact from agencies or media sales.
Thank you!
Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Engagement is at the heart of both.
Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement. Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to engagement. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.
You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model. And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.
You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.
You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses. And significant experience of cross-functional and cross-organisational strategic leadership.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Membership Lead
We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.
As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.
Position: Membership Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.
Hours: 37.5 hours per week (full-time), Monday to Friday.
Contract: Permanent
Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.
Closing date: Wednesday 28th May 2025
About the role:
This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.
Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.
The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment.
They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation.
This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission.
Key details:
- Reporting to: Head of Communications & Membership.
- Permanent contract, start date immediate.
- Hybrid working model with a minimum of three days per week attendance at our London office.
Key areas of responsibility include:
- Conduct research to identify and understand potential new member organisations in the tea supply chain.
- Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals.
- Represent ETP in meetings with prospective members to articulate the value of joining the partnership.
- Drive new member onboarding, ensuring a seamless and effective process.
- Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses.
- Conduct regular check-ins with members to understand their needs and priorities.
- Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends.
- Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board.
- Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Oversee data collection processes, including compliance with the organisation’s membership criteria.
- Support the identification of potential partnerships to bolster fundraising and broader impact.
- Monitor trends and opportunities in the sector to inform strategic priorities and member engagement.
- Develop compelling marketing and communication materials tailored to potential members.
- Collaborate with the Communications team to ensure consistent and impactful messaging.
- Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
- Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs.
- Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging.
- Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals.
About you:
- Approximately 10+ years experience in a Membership role.
- Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
- Strong communication, engagement and interpersonal skills
- Proven ability to positively interact, engage and influence at all organisational levels including with senior management
- Proven experience of membership acquisition and retention
- Strong understanding of membership organisations
- Proven experience of successfully pitching new approaches to prospective members
- Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains.
- Excellent presentation, listening and negotiation skills.
- Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset.
- Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision.
- Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events.
- Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail.
- Willingness and ability to travel both within the UK and internationally as required for the role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications.
- Experience delivering client-focused solutions to private sector needs within a mission-based organisation.
Desirable:
- Experience with design tools, including the Adobe Creative Suite.
- Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations.
- Account management or similar business experience in the FMCG sector or similar environment.
- Knowledge of corporate social responsibility in supply chains.
To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.
About the organisation:
Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.
The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Recovery Support Workers (Mental Health) x 8 - Recovery House
Birmingham, Alum Rock
Salary: £24,570 (£12,285 pro rata for 18.75 hours positions)
Hours: 37.5 or 18.75 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Wednesday 21st May 2025
Thank you!
About you
You are an experienced and values-led HR professional with a track record of strategic leadership and operational delivery. You are comfortable working across the full range of HR functions, from leading organisational development and change to ensuring high-quality operational support.
You are a trusted advisor to senior leadership, with excellent influencing skills and the ability to coach and support managers at all levels. You are also passionate about building inclusive workplaces and supporting staff to thrive.
About the role
As a core member of the Leadership Team, the Head of HR will lead the development and implementation of Plantlife’s people and culture strategy to enable a thriving, inclusive and high-performing workplace.
The postholder will oversee both strategic HR initiatives and proactive and efficient HR operations, providing a high level of customer service and ensuring our people policies, systems and culture are aligned with Plantlife’s goals and values.
With a staff team of almost 100 staff located across the UK, primarily working remotely, this role is critical to embedding values-led leadership, building organisational capability, and ensuring all staff have access to the tools they need to succeed.
This is a pivotal role for someone who thrives on balancing strategic influence with operational excellence, supporting our ambition to be an employer of choice in the conservation sector.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Head of Fundraising (18 month fixed term contract)
Youth Options are looking for an interim head of fundraising to join our Senior Management Team and help us to continue to support children and young people
The role is offered on a fixed term contract part time basis with flexible, hybrid home and office working arrangements from our Head Office in Eastleigh, Hampshire.
Your role will be to oversee the implementation of the fundraising strategy, working in collaboration with the CEO and Senior Management Team to build on existing income streams and develop effective plans to secure long-term sustainable grant and non grant fundraising.
You will manage the fundraising team which consists of community fundraiser, corporate fundraiser and grants officer, supporting them to develop clear strategies to meet our ambitious fundraising targets. In addition, you will personally lead on developing significant grant bids, working with the delivery team to achieve funding to support our strategic priorities, as well as coordinate the reporting of progress against existing grants to our supporters.
Key Responsibilities
· Develop, lead and deliver the fundraising strategy – deepening the existing supporter relationships, fundraising events and creating opportunities to engage more supporters.
· Establish and deliver clear stewardship plans for all supporters to maximise their engagement with Youth Options.
· Lead on grants fundraising including researching trust and grant funders, building relationships and submitting high quality grants.
· Oversee the implementation of our new CRM system.
· Management of fundraising team.
Person specification
· Leadership level experience of fundraising with demonstrable track record in securing large scale funding from multiple sources
· Experience of successful end-to-end grant management: from researching, grant writing, award and reporting, particular large grants.
· Excellent relationship management and communication skills with external and internal stakeholders
· Great management and leadership skills to inspire and motivate the team to achieve their targets.
· An interest in supporting children and young people and an affinity with our charities values of committed, supportive and inspiring.
We are committed to safeguarding and all posts are subject to an Enhanced DBS Check.
Youth Options is committed to encouraging further growth from diverse groups and ensure that our staff are representative of the communities we serve. We welcome applications from people of all abilities and under-represented groups. We currently have an underrepresentation from people from diverse ethnic backgrounds, people with disabilities and those with lived experience of the issues that children and young people we work with face. As such, we particularly welcome applicants from these groups.
Should you need any adjustments, at either application or interview, please contact us.
If you would like a further conversations to find out more information about this role then please contact us directly to organise a telephone conversation.
The client requests no contact from agencies or media sales.
Thank you!
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email
Closing date: 12th May 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Thank you!
Prison Facilitator - HMP Liverpool
Location: HMP Liverpool
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Liverpool.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 10th June 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-221347
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Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to income generation. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.
You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.
You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate
Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Café and Visitor Centre Assistant
We are looking for a Café and Visitor Centre Assistant to join a missional visitor centre that tells the story of Mary Jones and Thomas Charles, and the impact of the world's bestselling book – the Bible – on Wales and the world. Set on the edge of Llyn Tegid with an on-site café, picnic area, facilities and children’s playground, the centre offers a great time for everyone.
Position: Café and Visitor Centre Assistant
Location: Bala, North Wales
Hours: Full-time role 9 am – 5 pm Wednesday to Sundays plus Bank Holidays Part-time or job share arrangements will be considered
Salary: £25,100 per annum
Contract: Permanent
Closing Date: 11 May 2025
The Role
We’re looking for people with a flair for hospitality and excellent interpersonal skills. Working as part of a team, you’ll assist in the day-to-day running of Mary Jones Pilgrim Centre. From preparing and serving fresh food in the café, to inspiring visitors with the story of Mary Jones in the visitor centre, you’ll provide guests with a first-class visitor experience.
About You
You will have:
• Experience of dealing with members of the public, perhaps in the retail or hospitality sector
• Experience of handling money, giving customers change and cashing up the till at the end of the day
Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Café, Restaurant, Visitor Centre, Café Assistant, Visitor Assistant, Retail Assistant, Shop Assistant, Hospitality Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Job Title: Governance Officer
Salary: £36,260.00 Inclusive of OLW and Market Supplement of £2,784 Band E level 3
Location: Gilwell Park (Hybrid), Chingford, London. Yes with Tuesday/ Wednesday as office days
Contract Type: Permanent
Working Hours: 35 hours per week
The Governance Team manages the effective operation of The Scout Association’s Board of Trustees and its sub-Committees. Our Governance Officers have a key role in the management of these and the production of the documentation required to facilitate each meeting.
We are looking for a highly organised and competent individual who has good experience of minute taking at Board and Committee level, and who is keen to broaden their knowledge in the third sector and in the company secretarial profession. You’ll have a keen eye for detail and confidence and sensitivity to manage strategic level information in a professional manner.
Time management will be key in ensuring you are fully prepared for the committee cycle which includes agenda preparation, in consultation with the Chair and key staff support, collation and distribution of papers, taking minutes at the meetings and sharing agreed actions with Committee members.
You’ll be expected to provide ongoing support to the Chair of the Board, including diary management, and support to our trustees, including ad hoc enquiries, inductions, arranging appraisals and booking accommodation.
As a volunteer led organisation, The Scout Association holds Board meetings at weekends and Committee meetings during normal office hours (between 9am and 5pm) as well as some in the evening and at weekends. Reasonable notice will be given when required to attend these meetings.
Governing Documents and Events
The Governance Team also manage the Association’s Policy, Organisation and Rules (POR) document which needs careful scrutiny and annual updates in line with changes to legislation and operationally within the movement.
Working with the Governance Manager, the Governance Officer is responsible for providing statistical reports on a quarterly basis for the Board.
Key Responsibilities:
- Supporting the Company Secretary and Governance Manager with effective management of the Committees serviced by the Governance Team. This includes being aware of agenda items prior to each meeting to mitigate any potential issues that may arise.
- Taking the minutes of agreed Committee and Board meetings and producing a set of minutes for approval within agreed time period.
Skills and abilities:
- Proven competence in this type of role
- Experience of working with trustees and volunteers
- Excellent minute taking skills
- Able to communicate effectively and professionally with people at all levels in the organisation
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service
- Flexible working hours
- Work in a way that suits you, your role and your department
For more details about the Scouts and our great benefits:
Closing date for applications: 23:59pm Tuesday 27th May 2025
Interviews will be held on via Teams Wednesday 4th June or Thursday 5th June 2025
Click ‘Apply’ now to apply for this fantastic role!!!!!!
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ebony Horse Club is a Brixton-based charity that works with young people from low-income backgrounds, using horses as a powerful catalyst to build confidence, aspirations, and life skills.
At the heart of our mission is a commitment to breaking down barriers to access, particularly for those young people and families who are often excluded from mainstream services and opportunities. We know that isolation, socio-economic disadvantage, and lack of access to safe, welcoming community spaces are some of the most persistent challenges facing families in our area. Our work directly addresses these challenges by creating inclusive, supportive environments that over the last 30 years, has developed into a much-needed community hub.
Our stables in the heart of Lambeth is not just a place to ride horses; we are a safe space where almost 200 young people every week can build trusted relationships with adults, develop a sense of purpose, and gain vital skills through mentoring, youth work, and enrichment activities. We facilitate transformative experiences that build confidence, resilience, and life skills through riding and horse care and many of our members go on to find work in the equine or related fields through our assistance, funding and contacts in tertiary education and beyond.
We are looking for a Senior Youth Worker to join our team to help shape and deliver our services here in Brixton as we enter our 30th year. Join a fun, enthusiatic team of staff and volunteers - as well as 9 horses (and a couple of dogs). We're looking for a flexible, creative and positive person to take the lead on organising trips, creating opportunities and working directly with young people on site here in Brixton.
The role requires evening and weekend work, however we know life happens so try to offer as much flexibility as possible. However, as this is a frontline role, this is not suitable for candidates who may want to work remotely. If you have any questions ahead of application then please don't hesistate to get in touch for an informal chat.
The client requests no contact from agencies or media sales.
Thank you!
The Diocese of Coventry represents the Church of England in Coventry and Warwickshire. With a network of 200 parishes, there is a Christian presence in every local community. There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".
The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects.
The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters.
This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to bring your expertise, skills and experience to the third sector and contribute to a growing national charity?
Are you passionate about supporting bereaved children, parents and families, and the professionals who work with them?
Helpline Practitioner
Hours: 21 hours (3 days) per week
Rate: £28,000 per annum (pro-rata)
Reporting: Head of Helpline Services
Base: Blended: Home Working and Child Bereavement UK Head Office in Loudwater, Buckinghamshire (currently 1 day per quarter)
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
We are looking to recruit a talented and highly motivated individual, to provide timely and appropriate support and information to both families and professionals contacting Child Bereavement UK (CBUK) through a variety of channels, mainly phone, email and live chat, and to assist in the development and maintenance of systems, policies, practices and procedures to underpin this service.
Closing Date: 9am Tuesday 3rd June
Interview Date: Friday 13th June
Interviews will be held via Zoom.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Child Bereavement UK recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented; currently, this includes disabled people, LGBTQ+ and those from those from ethnically diverse groups.
No agencies please.
