Service manager jobs in alderley edge, cheshire
Team: Community & Events
Location: Homebased with occasional travel
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £37,565.95 per annum
Contract: Fixed term for 18 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Programme Development Officer:
- This role will focus on supporting the implementation of the community fundraising programmes, working with colleagues across the Community and Events teams to develop consistent, efficient and effective ways of working.
- The post holder will work collaboratively with the Community Fundraising Programme Implementation Manager and National Community Fundraising Manager as well as colleagues from our Finance and Operations teams to project manage and deliver defined short-term projects to improve operational and financial management and support the implementation of the new National Community Hubs and wider Community & Events strategy.
About the Community & Events team:
- We sit within the Marketing & Income Generation directorate
- The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Programme Development Officer:
- Evidence of project management experience, including planning, organising and delivering projects from inception to completion within time and budget
- Experience of process improvement and reporting
- Strong organisational skills, ability to meet deadlines and work to targets and good project management skills
- Good working knowledge of transaction/contact database (preferably CARE NG and/or Microsoft Dynamics)
- Knowledge or understanding of Finance systems and processes
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Please contact for a copy of the job description
Application closing date: 5th June 2025
Virtual interview date: 27th June 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats


Join Portraits of Recovery (PORe) as Deputy Director and Drive Change Through Art
Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.
Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.
As Deputy Director, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, contribute to PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about cultural activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.
You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative commercial opportunities to help us grow. As a new company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.
Key Responsibilities:
- Support the Director & CEO in strategic, financial, and organisational development.
- Play a senior leadership role, overseeing operations, administration, financial processes, and governance.
- Manage and support a small team to effectively deliver PORe’s Business Plan.
- Ensure efficient business activities, including HR and data collection processes.
- Oversee financial management, including budget control, reporting, and compliance.
- Support delivery of public programming and contribute to project development.
- Collaborate on fundraising initiatives, including bid writing.
- Represent PORe in meetings with funders, stakeholders, and key partners.
- Manage organisational governance, including trustee meetings and board development.
- Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
- Oversee IT systems, digital security, and business continuity planning.
- Drive internal communication, staff recruitment, training, and performance reviews.
- Ensure compliance with charity and company law, funding agreements, and legal obligations.
At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.
We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.
This version aligns with PORe’s advocacy-driven tone while ensuring clarity and inclusivity in the job advert. Let me know if you’d like any adjustments!
Application deadline: Friday 20 June
Interview notification: Friday 27 June
Planned interview date: Tuesday 7 July
Planned start date (subject to satisfactory references): TBC
The client requests no contact from agencies or media sales.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
Join NCVO as a Senior Project & Data Governance Officer and play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised. Working within the Insights Hub, you'll collaborate across departments to drive effective data governance, support CRM development, and enhance data systems that underpin vital organisational processes.
With a focus on Microsoft Dynamics, Azure, and Business Central, you’ll lead efforts to ensure data integrity, compliance, and operational efficiency—supporting everything from system integration to user training and reporting.
This is a hands-on, strategic role where you'll work closely with the Data & CRM Manager to implement data strategies, champion best practices, and ensure systems are fit for future growth. You’ll be at the forefront of developing and automating our CRM environment, improving user experience, and enabling data-driven decision-making across NCVO.
If you're passionate about data governance, system improvement, and collaboration—and have the skills to match—this is a fantastic opportunity to make a real impact.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.
Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.
The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
- Support less experienced staff via positive and effective team working, to achieve high quality standards of care that are set and agreed by the Registered Manager on behalf of the Trust.
- Participate to establish an enabling culture, which individually and in groups, actively promotes the young people’s life chances to achieve optimal outcomes in line with the Quality care standards.
- Contribute to the development, implementation, monitoring and review of systems and policies which ensure compliance with legislative regulations and that high standards are achieved thus maximising quality of care, protection and appropriate control.
- Supervise and/or undertake keyworking responsibilities, including primary responsibility for the more complex cases, especially where safeguarding issues are involved.
- Develop, demonstrate, promote and maintain a good level of awareness of safeguarding issues, assessing and recording risk.
- You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals.
- An essential for this role is a QCF Level 4 in children, young people and families practitioner or equivalent.
- Significant childcare experience.
- Experience of working with statutory and voluntary agencies.
- Experience of working in a multi-disciplinary approach to meeting clinical, physical and emotional needs.
- An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
- A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
- Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
- Access to our Employee Assistance Programme for you and adults at your home
"
Please send your CV
About Gaddum
Gaddum is one of Manchester’s oldest charities, having been around for almost 200 years. We are a mental health and carers charity that provides support to individuals and families across Greater Manchester and the North. Our work spans across a range of services, including mental health support and carer assistance, aiming to empower individuals to live healthier, more independent lives.
Our mission is clear... to help every individual in the communities we serve to achieve equitable health, wealth and self. This means not only providing direct support through our services but also championing the rights of those who may otherwise go unheard and campaigning for systemic change across our sector.
As an anchor institution, Gaddum plays a key role in supporting the sustainability and development of the voluntary, community and social enterprise (VCSE) sector. We work alongside other organisations to ensure their impact is recognised and that the sector is equipped to meet the needs of the communities we serve.
Our Values…
…are our foundations – they are what hold us firm in uncertain times, and they are our reference point for all that we do. We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focusing on quality
Job Purpose
As the Marketing and Communications Lead at Gaddum, you will be at the forefront of shaping and delivering Gaddum’s marketing and communications strategy. Your work will raise awareness of our services and amplify the voices of those we support, helping to change perceptions around mental health, carers and community support.
Working with the Senior Leadership Team, you will lead on strategic campaign planning, media relations, stakeholder engagement, crisis communications and brand management. You will ensure that Gaddum’s brand and voice are consistently represented across all channels – internally and externally – and that our values are effectively communicated.
You will lead content creation, ensuring all marketing materials effectively showcase Gaddum’s services. By delivering clear, impactful messaging, you’ll strengthen our presence, expand our reach and reinforce Gaddum’s reputation as a trusted leader in mental health and carers’ support.
Main Duties
Strategy and collaboration
• Work closely with internal teams, SLT and external partners (including brand, communications, digital, media agencies, and national campaigns).
• Develop organisation-wide competencies around using the brand, and empower others to become brand ambassadors for Gaddum, ensuring best use of own and organisational resource.
• Support the development of new services through market research and audience insight to maximise marketing impact.
• Where identified, collaborate with fundraising initiatives to create timely campaigns that increase income and promote key areas of work.
Brand and content management
• Provide training and support to staff on branding, marketing and media engagement.
• Manage all aspects of visual content, including photography briefs, photoshoots and our image library.
• Lead the production and distribution of print and digital publications.
• Review, develop and maintain the website, updating content, improving functionality and monitoring performance.
• Expand and manage Gaddum’s social media presence.
Media and public relations
• Build and maintain relationships with media, key influencers and relevant organisations to increase Gaddum's profile locally and regionally.
• Manage media and press coverage, produce press releases and respond to media enquiries.
• Train staff to effectively handle media requests and represent Gaddum confidently.
Impact storytelling
• Coproduce a bank of personal stories that demonstrate the impact of Gaddum’s work and challenge stigma around mental health, carers and the VCSE sector.
• Working alongside individuals, groups and communities, ensure lived and living experience is at the heart of Gaddum’s stakeholder engagement.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.
The client requests no contact from agencies or media sales.
This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required. The starting salary for the post will be £28,808.00 per annum.
Essential Skills
§ Qualifications in training or training support and design.
§ Direct experience of designing training for organisations.
§ Experience of working with partners, internally and externally.
§ Understand new technologies and promote innovation.
§ Ability to work on own initiative within an agreed framework of objectives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Tuesday 24th June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Fundraising Officer
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.
Contract: Permanent
Hours: 37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Sunday 8th June
Interview dates: First-round interviews will be virtual and take place in mid June
Purpose of the role
- Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
- Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
- Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
- Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
- Accountable for delivering our annual raffle and ongoing Lottery programme
- Support the wider Development team with admin relating to Fundraising
Ideal candidate
The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.
Person specification
Essential
- Experience of donor stewardship
- Excellent relationship building skills
- Ability to research and find vision aligned funders
- Ability to project manage the delivery of partnerships and/or events
- Excellent writing, communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Ability to multi-task and manage several different priorities at once
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- An understanding of GDPR in relation to fundraising
- Experience working in a CRM (Microsoft Dynamics experience a plus)
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are recruiting a Community Engagement and Events Officer to assist in the delivery and stewardship of our growing virtual events programme, and support on the development of our bespoke activities such as Starlight Walk and Ribbon Run.
This is an exciting time to join Sands as we are in a period of ambitious growth. This role will make a valuable contribution to Sands’ fundraising strategy and will help to deliver a range of new and existing fundraising activities in our programme.
In this new role you will be responsible for the management of our online fundraising communities, assist with the promotion, recruitment, and logistics of several of our fundraising activities as well as helping to improve and streamline our stewardship processes.
The post-holder will develop and build positive relationships with our supporters to ensure that they all receive a great supporter experience, and to help to maximise our fundraiser income and supporter engagement. Additionally, you will help Sands to recruit and deliver our fundraising activities to the highest of standards and ensure that all our fundraisers feel valued through excellent stewardship.
You will have relevant experience of event fundraising, a good understanding of social media’s role within this area and be able to demonstrate experience of digital advertising. A highly effective communicator, you will have excellent written and verbal skills and be confident in responding to supporters needs.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen in our Equality, Inclusion. Diversity Team. We are looking for an experienced EDI business partner to work across Barnardo's providing expert advice and guidance to help us meet our public sector equality duty. The successful applicant will have the opportunity to work on ambitious initiatives, contribute to our culture of belonging and support training and events to promote awareness of EDI.
Our EDI ambition is growing a culture where everyone belongs. EDI runs through everything we do and we work in a collaborative and enabling way across the whole organisation. Key areas of our work are compliance, culture, participation, cultivation of belonging, colleague journey, recruitment, progression and growth. Our data led insight enables us to measure impact and plan for the future. Our EDI objectives are fundamental to our work on our anti-racism, disability equality, LGBT+ strategy and gender equality.
As an EDI Business Partner, you will be responsible for ensuring that a proactive, high quality, professional and appropriate business focused EDI service is delivered by providing first class advice, guidance, information and support to colleagues, across all areas of the organisation to assist them in delivering Barnardo's Corporate Strategy.
You will be a subject matter expert in EDI and will be key to embedding EDI in decision making, ensuring we are compliant with legal requirements, delivering on our EDI objectives, anti-racism and disability equality commitments, key EDI projects, supporting colleagues with lived experience and contributing to a culture of belonging across the whole organisation. The role holder will be expected to have a knowledge of EDI legislation across the UK.
If this sounds like you, please apply today.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
You will act as the first point of contact for members of the public, taking and triaging enquiries, preparing responses, and referring more complex cases to our network of trained planning volunteers. Your work will directly help people understand and navigate the planning system in Wales.
This is a part-time, home-based role that offers flexibility and purpose. Full training and response templates will be provided.
· Respond to phone and email enquiries to the Planning Aid Wales Helpline.
· Record enquiry details, assess eligibility and decide on next steps.
· Draft email responses to basic enquiries (with training and templates provided).
· Refer eligible cases to volunteers and monitor their progress.
· Close case files and prepare quarterly Helpline activity reports.
The ability to speak and write in Welsh is highly desirable.
CVs will not be accepted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
At Mustard Tree, we’re on a mission to combat poverty and prevent homelessness, driven by our core values: Belief, Dignity, Opportunity, Diversity, and Partnership.
The need for our services is greater than ever, with unprecedented demand across Greater Manchester. As our charity continues to grow, we’re striving to become a leading force for change, creating real opportunities for people to improve their economic well-being.
Role Purpose
You will be responsible for building and maintaining partnerships with hyperlocal, local, and national businesses, stewarding the organisations to become Mustard Tree’s partners, and for us to be their ‘Charity of the Year’, donating to and fundraising for the charity.
You will manage an existing caseload of these valued partners, with the opportunity to proactively create new relationships and partnerships, contacting through multiple channels, creating content, and hosting, touring, and presenting to businesses.
In addition to corporate partnerships, you will manage the recruitment and stewardship of Mustard Tree’s events fundraisers, being responsible for the administration, making sure all places are filled, planning the events, and helping all participants hit their fundraising targets.
Main Duties
Corporate Partnership
- Steward a cohort of existing Corporate Partners through email updates, calls, social media activity and booking monthly check-ins, as well as sharing infographics, case studies, events information, and newsletters when useful.
- Proactively build new relationships, ultimately securing new donors, partners, and ‘Charity of the Year’ organisations. Make it clear and easy for donors to understand what we do, how they can help, and the impact they will have.
- Host, tour, or present at a minimum of four organisations per week.
- Manage inquiries, emails, and queries relating to partnerships, corporate donations, volunteering, and events, ensuring timely responses.
- Manage the partnership inbox and work with the Fundraising team on our corporate bookings calendar.
- Work with the Fundraising and Volunteer Coordinator to plan and book Social Value Days for partners and prospective partners.
- Collaborate with the Fundraising and Communications team to develop and publish copy, advertisements, social media content, and create WordPress pages relevant to Corporate Partnership and Events.
- Host Corporate Partners for their volunteering inductions and debriefs and follow up with a thank-you email the same week.
- Manage data entry and administration surrounding partnerships, including communication, contacts, setting targets, and funds raised, through software and our CRM, for example.
- Work with the Fundraising Manager to assign new and existing partners
- Provide weekly updates on targets and expected income, and work to provide accurate forecasting.
Events Fundraising
- Manage our existing events portfolio of The Great Manchester Run, Tough Mudder, Trafford Abseil, October Half Marathon, being responsible for their success.
- Investigate and develop new events to complement our 12-month calendar.
- Empower organisations to plan independent fundraising events and create a fundraising toolkit to support this.
- Support the running of our October Fundraising Dinner
- Work with the Fundraising Manager to project events income and build a 12-month fundraising pipeline.
General Duties
- Supporting the Fundraising Team et al, including administration, cover, and events attendance when required.
- Support the Fundraising & Finance Teams with data entry, CRM updates, and the creation of KPI data when required.
- Work within health & safety guidelines and Mustard Tree policies and procedures.
- Support other staff and departments, occasionally providing practical relief cover for work-streams, operational areas, classes and clubs.
- Take responsibility for professional development, attending training courses as required.
- Lead by example, embodying Mustard Tree values and representing the charity as required.
- Contribute towards being an environmentally responsible organisation as part of day-to-day activities, including recycling and supporting our ‘paper-light’ practices.
- Other tasks and duties relevant to the role as required by the organisation.
Role Specific Person Specification
Essential:
- Experience in fundraising, sales and/or account management.
- Experience within a client-facing role.
- Experience in stewardship and stakeholder management.
- Strong communication skills, both written and verbal, with the ability to engage with a range of stakeholders such as corporate partners, volunteers, and donors.
- A confident ability to deliver presentations, host groups and perform tours, amongst other, similar engagements.
- Organisational skills to manage multiple tasks, such as email communications and CRM management.
- Ability to plan and coordinate events, from small scale volunteering days to ‘mass participation’ fundraisers.
- Proficiency in using standard office software and email platforms, with the ability to adapt to new tools.
- Ability to work well with others, particularly in collaboration with Fundraising, HR and Communications teams.
- Alignment with Mustard Tree's core values of Belief, Dignity, Opportunity, Diversity, and Partnership.
Desirable:
- Knowledge of corporate and events fundraising, and how to create meaningful experiences for partners.
- Experience in supporting fundraising campaigns or initiatives.
- Experience in delivering events to scale.
- Understanding of safeguarding practices and policies related to volunteering.
- Previous experience working in a charity setting, especially in roles involving donors, stakeholders and supporters.
All Staff Competency Expectations
1. WORLD CLASS WELCOME AND CUSTOMER SERVICE
Communication Skills
- Communicates clearly, empathetically, and professionally.
- Listens actively to understand our customers' and clients' needs.
- Adapts their communication to meet individual needs and circumstances.
Customer Focused Attitude
- Creates a friendly, welcoming, and non-judgmental atmosphere for all.
- Demonstrates kindness, compassion, and respect in all interactions.
- Shows empathy for client’s experiencing challenging circumstances.
Problem Solving and Initiative
- Addresses customer and client concerns quickly and effectively.
- Is proactive in identifying and resolving potential issues.
- Escalates issues and asks for help when it is required.
Professionalism and Service Excellence
- Represents Mustard Tree internally and externally.
- Pays attention to detail, ensuring all queries are fully understood and addressed.
- Manages time effectively, balancing efficiency with quality service.
- Maintains consistency in delivering high standards of service.
Teamwork and Collaboration
- Supports colleagues and work together to achieve shared goals.
2. PROACTIVE IN LIVING AND SHARING OUR CULTURE, VALUES AND BEHAVIOURS
Living Mustard Tree’s Values
- Embodies Belief, Dignity, Opportunity, Diversity, and Partnership in daily actions and decisions.
- Promotes a welcoming, inclusive, and respectful culture in all interactions.
Sharing Our Culture
- Represents Mustard Tree’s values positively to colleagues, customers, clients and external partners.
- Demonstrates accountability, kindness, and respect in all work and communication.
Proactivity in Engagement
- Takes personal responsibility for upholding Mustard Tree’s culture and values.
- Identifies opportunities to share and encourage positive behaviours within the team using the values cards.
Adaptability and Growth
- Is flexible and open to learning, contributing to personal growth and team resilience.
- Actively reflects on their behaviours and their impact and seeks opportunities for improvement.
Teamwork and Inclusion
- Supports colleagues in living out the values and creating a positive work environment.
- Respects and celebrates differences, contributing to a culture of kindness and belonging.
3. COURAGE IN PROBLEM SOLVING AND EMBRACING CHANGE TO MEET NEEDS
Proactive Problem Solving
- Takes initiative to address issues quickly and effectively.
- Uses creativity and resourcefulness to find practical solutions.
- Asks for help in solving problems where needed to ensure the task is complete.
Courage in Facing Challenges
- Approaches challenges with confidence and resilience.
Adaptability and Change
- Is flexible in responding to changing circumstances and needs.
- Embraces change as an opportunity to learn, grow, and improve.
Empathy and Understanding
- Solves problems with care and compassion, ensuring customers, clients and colleagues feel heard and valued.
Attention to Detail and Follow Through
- Ensures that problems are fully understood, addressed, and followed up appropriately.
- Prioritises tasks effectively to meet urgent needs without compromising quality.
Teamwork and Collaboration
- Supports colleagues in overcoming challenges, working together to find solutions.
4. CONFIDENT IN SAFEGUARDING AND INCIDENT MANAGEMENT
Understanding Safeguarding
- Completes the Safeguarding training and ensures they understand it.
- Is confident in identifying safeguarding concerns and taking appropriate action in line with Mustard Tree policies.
Responding to Incidents
- Acts calmly, responsibly, and professionally when managing incidents or safeguarding concerns.
- Follows Mustard Tree’s processes to report, record, and escalate issues as needed.
Awareness and Vigilance
- Is proactive and vigilant in recognising risks or signs of harm, ensuring no concern is overlooked.
- Takes ownership of ensuring a safe and respectful environment for all.
Empathy and Respect
- Treats individuals with compassion, dignity, and care during safeguarding or incident-related situations.
Personal Accountability
- Understands their role and responsibilities in safeguarding and incident management, seeking guidance when needed.
Teamwork and Collaboration
- Works with colleagues to share concerns, support one another, and manage incidents effectively
What we offer in return
- Real Living Wage employer
- Learning and development
- Free lunch
- Wellbeing support package with Smart Clinic, including 24-hour helpline
- 25 days holiday (plus extra holiday on your birthday)
- Defined contribution pension scheme
Our mission is to combat poverty and prevent homelessness.

The client requests no contact from agencies or media sales.
The Movements Trust is a start up charity operating in the UK and elsewhere. Our mission is to increase the funding that reaches social movements working on a Just Transition.
We're seeking someone who is enthusiastic, committed to movement building and campaigning, great at details and systems, and overall an effective team player in a remote setting.
Our new Movement Officer will -
- Be the first point of contact for movement enquiries, monitoring our inbox and responding to queries
- Support movements, campaigners and activists make applications to the Trust for our sponsorship service or grants programmes,
- Work with the Team and our Board of Trustees to ensure movements are screened and on-boarded
- Work with the Team to ensure we develop excellent services for movements, as well as helping to develop more events and support for movement building, improve our communications, fundraising and overall management so that we can continue to grow!
KEY SKILLS
Essential
-
Good administrative skills, preferably within a charity setting
-
Experience of managing finances eg record keeping, processing and budgeting
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Understanding and/or experience of community organizing, activism, campaigning and/or movement building
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Good communications skills - able to meet movements and explain our services to them, and to bring movements together to share experiences
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Understanding and commitment to the objectives of the Trust eg Charitable standards, a ‘Just Transition’ and social movements
Desirable
-
Fundraising - either applying for grants, or grant distribution
-
Using social media and digital tools
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Communication and awareness raising techniques
The client requests no contact from agencies or media sales.
Role Context and Purpose
Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolsters its support to the organisation ensuring delivers safe and high quality services.
The post holder, line managed by the Finance and Resources Director will join the finance team and play a crucial role in the day-to-day financial administration of the charity. You will also play a key role in improving our financial systems and process as we continue to grow. This is a 35 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.
Main Duties and Responsibilities
General
• Ensure robust financial administration of all supplier payments and funder receipts including all entries into accounting system to relevant programme and project budgets and the subsequent filing of all payment documentation.
• To provide a professional and comprehensive service in dealing with finance queries raised by suppliers, customers and funders Accounts Payable
• Ensure goods and services invoiced have been ordered and charged in accordance with the approved purchase order • Raise regular BACs payments, ensuring all creditors are paid in accordance with internal policies
• Fulfilling orders and booking requests using company credit card on an adhoc basis
• Record all transactions on SAGE
• Reconcile the creditors account on a regular basis Accounts Receivable
• Ensure all invoices are processed in line with requests
• Record all receipts in SAGE
• Manage credit control function, ensuring that all debts are received in line with internal policies and procedures
Cash Management & Bank
• To oversee the distribution of petty cash when required and reconcile receipts
• Perform bank reconciliation on a regular basis and ensure all payment information is updated
• To support the Finance Assistant (Trust and Grants) in periods of absence
Other Duties and Responsibilities
• To meet regularly with Finance & Resources Director for supervisions
• Undertake additional duties within competence of post holds as required by the Finance & Resources Director
• Flexible approach to working patterns and in-office working days.
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job on the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week
Contract: 12-month fixed-term (continuation beyond this is subject to funding)
Responsible to: Senior Strategic Lead (Salford CVS)
Place of work: Salford CVS offices and Salford Family Hub sites in the wider community
Family Hubs are a central tenet of the Salford City Council’s Family Partnership Early Help Service, which was established in 2017. Following a full service review, redesign and, public consultation, Salford City Council’s Early Help services for children, young people and their families aged 0-25 (family support, children’s centres, youth service) were brought together and Children’s Centre sites were re-positioned as Family Hubs.
There are currently 4 Family Hubs in the city, offering integrated services and support for families at a neighbourhood, place-based level. The Family Hubs enable integrated delivery and co-location of services such as Salford City Council’s early help teams, 0-19 health teams, youth service teams, schools’ coordinators, school readiness advisors, Area Special Educational Needs Co-ordinators, early support key workers and portage workers.
The range of services delivered through the Family Hubs includes antenatal and postnatal support, child health, early help, relationship support, parenting support, SEND provision (neurodevelopment pathway, early support, and portage), adult and child mental health support (including parent, infant mental health). Salford City Council’s Family Partnership Early Help Service took the Family Hub model to the next level of development through co-production and participation with a focus on engagement with the VCSE sector and the development of a volunteering programme, this programme of work is delivered by Salford CVS.
As a result of the partnership with Salford CVS, there has been an expansion to the existing Family Hub network to include a range of VCSE sector organisations which has built the capacity to enhance the Family Hub offer and ensure that Family Hubs are sustainable and owned by the communities they are located within.
We are looking for someone who:
- Will enjoy working within a team of dedicated, friendly people who believe in making a difference
- Can effectively engage with a diverse range of VCSE organisations support them to access Family Hub Small Grant Investment, act as Referral Organisations for the family hub Navigators and include them as part of the Family Hub Partnership delivery model
If that sounds like you – then we want to hear from you!
For more information about the role and to apply, please visit our website via the Apply button.
Closing date: Monday 9th June 2025, 12 noon
Interview date: Friday 20th June 2025
Department: Communications and Public Affairs
Contract type: Permanent
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager
The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.
Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.
Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.
Key responsibilities:
Serve as a point of contact for incoming media enquiries.
Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content.
Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.
Take ownership of key communications tools and systems, including media monitoring and audit of coverage.
Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).
Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information).
What we are looking for:
Experience in a media, journalism or communications role.
Excellent writing skills with the ability to produce accurate, compelling content under pressure.
Confidence in handling media enquiries and building positive relationships with the press.
Strong organisational skills and the ability to manage multiple priorities effectively.
A collaborative approach, with experience working across teams and engaging with senior stakeholders.
A good understanding of the UK media landscape and wider external environment.
If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.
Working with us:
NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CVs will NOT be accepted for this position.
Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.