Service Manager Jobs in Birmingham, West Midlands
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Housing Tenancy Officer
Location: Head Office, Oldbury B68
Hours: 35-hours per week
Salary: £27,657 per annum (pro rata for part-time)
As an organisation that plans to grow, we are building a new Housing Management team and are looking for a Housing Tenancy Officer to be part of the team.
The role
The successful Housing Tenancy Officer will carry out a variety of housing management tasks included but not limited to: Supporting with the voids and lettings process, Managing rent arrears with a focus on income maximisation, Working with tenants to ensure they are involved in shaping our services, General tenancy and estate management, Managing day to day repairs, cyclical maintenance and service contracts and Supporting the Senior Housing Manager with longer term asset management planning.
We offer flexibility in how you get your work done, whether that is working from Head Office, being out at the schemes, to occasional working from home. The post is 35 hours flexible working across Monday to Friday with occasional out of hours work.
About You
We are looking for someone with a genuine interest and passion for working to improve the quality of our residents’ lives. You need to be enthusiastic and show capability and ownership to develop in the role. You will also need to have excellent communication skills, previous experience with front facing customer service/administrative work in a housing service, excellent IT skills – proficient with Microsoft packages and the ability to learn new systems quickly, together with a positive can-do and flexible attitude to work.
Please note, you will also need a full UK Driving License and use of a car for business purpose, and able to apply for enhanced DBS certificate, together with evidence of the Right to Work in the UK. These will need to be shown at the interview stage.
What can we offer in return?
If you are looking for a career in housing and can demonstrate you have the above requirements, this may be the ideal role for you. In return we will commit to providing the successful candidate with support to undertake a recognised Level 3 Housing Qualification.
In addition to ongoing training, we also offer a pension scheme and staff discounts.
The Company
New Outlook is a specialist Association that has been providing housing and care services to people with sensory impairment in the West Midlands for over 170 years. We currently have 10 Care and Supported Living services across Birmingham and some general needs properties in Redditch.
Our core values summarise what we ASPIRE to achieve:
· Approachable – friendly and easy to talk to
· Supportive – understanding and encouraging
· Professional – capable and skilful
· Innovative – inventive and adaptable
· Reliable – consistent quality and performance
· Empowering – confident and strong
How to Apply:
Please provide an updated CV along with a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, send this to us.
Closing Date: 12th April 2024
Interviews: Week commencing 15th April Face to Face, Head Office, Oldbury B68.
Please note, we are actively reviewing applications, and may close this advert early if a successful candidate is found.
New Outlook is a Disability Confident Committed employer.
Please provide a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, please click on Quick Apply.
The client requests no contact from agencies or media sales.
The Communications Manager leads and oversees THET’s communications function.
This is an exciting role with lots of autonomy.
You’ll be a strategic communications whizz with a flair for creative storytelling, a sharp
mind and pen for impactful strategy and messaging, and a focus on efficient planning
and execution.
THET is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries. We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience. At the heart of our work is vision of a world where everyone has access to healthcare.
You’ll be part of a cross-functional External Engagement team with a remit spanning communications, events, advocacy, fundraising and digital transformation. This role may at times include deputising for the Head of External Engagement.
You’ll be leading communications for a range of flagship projects working with a range of global partners, from the Commonwealth Partnerships for Antimicrobial Stewardship to the Health Equity for All Advocacy Campaign. You’ll play a critical role in an institutional rebrand, reflecting THET’s commitment to continually growing and adapting to the changing global health and international development landscape. You’ll be joining a friendly, dynamic cross-functional External Engagement Team with a strong focus on collaboration and learning.
To apply for this role please send your CV and a cover letter to THET by midnight on 2nd May 2024. With the subject line Communications Manager. This post is UK based. Please visit the THET Website for the full Job Pack and instructions.
Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with an inspirational charity, in the recruitment for an Interim Head of Health Services. This position is offered as a six-month contract (with the opportunity of extending), full-time or part-time opportunity, with remote work available in which you can be based anywhere within the UK. Please note, there may be occasional travel required to the different services up to a couple of times a month. The advertised salary banding includes London weighting.
As the Interim Head of Health Services, your role will entail collaborating with both internal and external stakeholders to guarantee the appropriate delivery of services, adherence / compliance to contracts within England's relevant services, and assistance in the transition of services to new providers. Additionally, you will assume full financial accountability for the services under your purview. During a period of transition and retrenchment as the charity refines its areas of delivery, your role will involve providing leadership, direction, and motivation to various services. You will lead the planning and quality monitoring of these services, evaluate their effectiveness of delivery, and ensure robust reporting on key performance indicators (KPIs). Additionally, you will manage essential relationships with the NHS, public sector, third sector, and other pertinent stakeholders to guarantee the effective delivery of contracts, commitments, and redeployments to new services (including TUPE).
To excel in this position, you should have a proven track record in leading, managing, and inspiring both staff and volunteers across diverse service delivery areas. Your experience should encompass effectively managing services, involving service users in their development, and establishing partnerships while negotiating contract terms. You should be skilled of using project management skills to maintain transparency and accountability of work projects. Proficiency in budget management across various portfolios to ensure adherence to financial allocations is essential. Additionally, you should demonstrate a commitment to inclusivity and sensitivity to the diverse needs of stakeholders. Your skill set should include the ability to foster relationships conducive to transitioning contracts to new work providers and ensuring stakeholder engagement throughout the delivery process. You should have experience of building internal relationships with corporate services to facilitate the best outcomes for staff, volunteers, and service users. Knowledge of public sector commissioning within the UK is desirable but not essential.
We are reviewing and submitting applications on a rolling basis, so please apply ASAP.
To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
Volunteering Strategic Project Manager
£41,738 per annum (pro rata for part time hours)
(Ref: SUS4233)
Part Time 30 hours per week – happy to talk flexible working
Base: Nearest Sustrans Hub with the ability to work from home.
About the role
This is an exciting opportunity to work with Sustrans as part of the UK-wide Volunteering Team, where you will play a critical role to lead on delivering strategic priority projects.
As the Volunteering Strategic Project Manager you will line manage the England Volunteering Development Officers, lead on the strategic oversight for volunteering across England, and work collaboratively across the team to ensure volunteering is impact-led, embeds equity, diversity, and inclusion, and meets the needs of the organisation as well as the local community.
Contributing to the five-year volunteering strategy, you will ensure continued growth and impact across our successful IT and Digital transformations.
You will build and manage internal and external relationships with key people such as teams and colleagues across Sustrans, along with Partner Agencies, public and volunteering stakeholder groups and potential funders.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have substantial experience of end-to-end project management, as well as leading a team through transition and a change to working practices. You will also have demonstratable success in leading and delivering multiple projects within volunteering or community-based activity.
You will be skilled in leading, inspiring, motivating and developing a team.
We ask you to demonstrate your knowledge of contemporary best practice in volunteering, as well as a knowledge of volunteer digital systems.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 5% or 6% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,195 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 28 April 2024.
- Interviews will take place in via MS Teams during the week commencing 06 May 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Permanent, full-time, 37.5 hours per week
Salary: £33,000 - £38,000 per annum – accommodation (optional)
Location: Bromsgrove B61 0RJ
Closing Date: Sunday 28 April 2024
Onsite interview: w/c 6 May 2024
Are you our new Centre Manager for our Blue Cross Bromsgrove rehoming centre?
We've recently implemented an innovative national Rehoming & Fostering team structure, enhancing our ability to support pets in need. As Centre Manager, you'll lead the development of this exciting change and play a vital role in making a difference for pets and their owners.
Established in 1986, our Bromsgrove Rehoming Centre has been a cornerstone of support for pets and their owners, serving as a vital resource in the community.
Located in 9 acres of rural countryside, our Bromsgrove rehoming centre provides care for up to 15 dogs and 30 cats onsite, complemented by a dedicated puppy and kitten unit. Through our Home Direct scheme and foster network, we are dedicated to ensuring every pet finds a loving home, while providing essential support to pet owners.
In this role, you'll oversee rehoming and fostering services, ensuring growth while maintaining the highest standards of care. You'll lead a team of dedicated individuals, including both employees and volunteers, who are the backbone of our centre.
Your role is crucial in fostering a collaborative and supportive environment where each team member can excel. With your leadership skills and experience, you'll empower our team to thrive in their roles and contribute to our shared vision of animal welfare excellence.
This role comes with option of onsite accommodation—a three-bedroom house with two reception rooms and a small private garden.
For further details about this exciting opportunity, please refer to the attached job description.
About you
You will be deeply passionate and committed to the well being of pets and their owners, reflecting our charity's dedication to making a meaningful difference in their lives.
You will have exceptional people management skills, developed through previous roles in animal welfare related settings. Your leadership style will reflect positivity, innovation, and effective communication across all levels of the team. Your ability to lead diverse teams and commitment to developing and empowering others through adept management and coaching are paramount.
Your business management skills will encompass analytical, commercial insight, and a rigorous approach to problem-solving.
You will demonstrate emotional intelligence and adeptness in providing effective support to colleagues and the public. Experience in emotionally charged environments, coupled with resilience and empathy, is essential.
Knowledge, skills, and experience
- Proven track record in leading and developing high-performing teams within animal welfare settings.
- Deep understanding of animal welfare and care, ensuring operational excellence.
- Adaptable approach to managing complex tasks and tight deadlines in a changing environment.
- Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.
- Financially literate with experience in cost control and service delivery.
- Effective collaborator with colleagues from diverse teams.
- Strong interpersonal skills for communication, negotiation, and influencing.
- Experience in emotionally charged environments, demonstrating empathy and resilience.
- Current full driving licence.
Although not essential, it would be great if you also had:
- Relevant animal related qualification.
- Experience of working effectively with and/or managing volunteers.
- Experience of acting as a spokesperson in print and broadcast media.
- Experience of keeping up to date with and applying good practice in your sector/role and encouraging those that you manage to do the same.
- IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role.
- Understanding of safeguarding issues.
How to apply
Visit our website and complete the online application process before the closing date on Sunday 28 April 2024.
The recruitment process will consist of a first stage competency-based interview and a tour of our wonderful site at our Bromsgrove rehoming centre week commencing 6 May 2024. Shortlisted candidates will then be invited to a second-stage assessment centre via MS Teams on Friday 17 May 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
The client requests no contact from agencies or media sales.
As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.
Remote or Hybrid working considered.
The client requests no contact from agencies or media sales.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We’re looking for an experienced Creative and Content Manager to head up the team that leads on brand, creative and case study storytelling for the charity. This role is essential in ensuring the success of projects from high-profile public campaigns, to targeted health information for patients and healthcare professionals. It sets standards for creative work and plans for content needs including sourcing real-life stories.
You’ll be a creative all-rounder with a passion for high quality creative work, the importance of a strong brand, the need for great content planning and the power of storytelling in developing successful communications. You’ll also sit on the Marketing and Communications Management Team, playing a key role in driving forward the team as a whole, from the personal development of individuals, to leading and shaping major marketing and communications initiatives.
Safeguarding
Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
Closing date: Sunday 21 April 2024, 11:59pm
Interviews: Online interviews to be held on Thursday 2 May 2024 and Friday 3rd May 2024
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by answering the following questions:
Why are you applying for this role?
What are the greatest strengths that you will bring to the role, where do your skills and experience most align with the job description and person specification?
What will be your main areas for training and development in order to do this role to an exceptional level over time?
The client requests no contact from agencies or media sales.
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for an Environmental Compliance Manager within our National Environment & Climate Action Team within the Strategy & Impact Directorate. The S&I directorate analyses current and emerging policy and sets the Trust’s strategy and standards for regional delivery across all the Trust’s activities. The Environment and Climate action team is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum and achieving biodiversity net gain.
Reporting to the Head of Environment and Climate action, the Environmental Management and Compliance manager role will be responsible for the Trust’s Environmental Management System and its associated policies, commitments, and standards, linked to the Trusts evolving sustainability and organisational strategies. The role will require establishing good relationships with other teams in the Trust to drive sound environmental practice from our operations and 3rd party activities.
Knowledge, Skills/Qualifications & Experience
Key Accountabilities:
- Responsible for, and day-to-day management of the Trust’s environmental management system
- Deliver a programme of activities and updates to environmental standards, guidance and tools, ensuring that these are delivered on time and within budget. This forms part of a system refresh that will be delivered this financial year.
- Work with internal technical experts and the Trust’s legal team to ensure that the standards meet regulatory requirements.
- Liaise with Trust operational and delivery teams to ensure that standards are deliverable and align with existing and emerging business processes.
- Manage external technical input where requires (e.g. from consultants)
- Assist in the investigation of environmental incidents, near misses and ensure the production and dissemination of key learnings
- Preparation of board and Environmental Advisory Group (EAG) papers and acts as secretariat of EAG meetings
- Producing case studies and other examples of best practice for internal and external audiences
- Developing and delivering environmental training
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills:
- IEMA Practitioner qualification or equivalent
- Experience of administering environmental management systems, including a good understanding of ISO14000 family of environmental standards.
- Authoring company standards and guidance
- Broad understanding of key environmental themes and associated legislation (Air Quality, Biodiversity, Water Quality, Waste, Pollution Prevention and Control, Invasive Species)
- Experience of investigating environmental incidents and near misses
- Working knowledge of GIS and using spatial data to support environmental strategies
- Project/ programme management skills
- Developing reporting systems and managing environmental data to report progress
- Developing project business cards
The role will be home-based, with the expectation to attend main regional hubs either at Milton Keynes, Birmingham, or Little Venice (Paddington), for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
Salary is made up as follows: £48,500 + a Car Cash Allowance of £450 per month. Additionally, we also offer a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits.
- 25 days paid holiday, increasing to 27 days after 3 years.
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- Expansive maternity/paternity provisions.
- Progressive access to learning tools and CPD.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
We believe that continuous personal & professional development are important, and through many Trust internal & externally supported development programmes we are pleased to support your ongoing growth and development in this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring everyone can engage effectively with the digital world? Are you a brilliant influencer who relishes harnessing great policy and research to realise social change? Do you want to work in a pioneering initiative with impact at its core?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Policy & Insights Manager. You must be able to inspire us and our partners and spearhead our public affairs work, including through our National Delivery Plan to unite action to end digital poverty by 2030.
We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change.
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, National Delivery Committee members and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive, working alongside our Head of External Affairs.
A big part of our social change ambition is delivered through our public affairs work; influencing policy makers so that our ambitions are shared with government, companies and with everyone able to deliver to our vision of a world where everyone is able to connect successfully with the digital world where and when they want to. You will also be responsible for drafting white papers, analysing trends and data, and identifying new insights. You will support our Industry Forum, working with existing and new members to broaden the group.
The DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team with support from our PR agency. As such, you’ll lead on delivering our policy and public affairs work, from briefing MPs to developing our policy positions.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. Given the need to attend meetings in Westminster and Whitehall, you will need to live within commuting distance of London.
Key focus areas
- Building relationships with public, private and third sector organisations, including the wider DPA community.
- Working to convene and collaborate with organisations and individuals committed to ending digital poverty.
- Work with colleagues across local, regional and national governments and across political parties to advocate for policies to promote digital inclusion.
- Undertaking research and analysis to understand digital poverty and the impact of policies to address it.
- Managing policy and research projects including the ongoing development of the national delivery plan and supporting ‘proof of concept’ projects.
- Developing commercial and research partnerships with organisations and supporting the development of the industry forum.
- Communicating the DPA vision and perspective through verbal and written communication.
First interviews will be held w/b 6th May 2024 via Microsoft Teams. Second interviews will be held soon after. The role is to start as soon as possible. Please note this role will be subject to a DBS check.
Unfortunately, due to the expected volume of applications and our small team, we will not be able to acknowledge every application. If you have not heard from us by 6th May you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
We are recruiting for two Peer Support Leads (Birmingham and immediate surrounding areas):
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?
We are looking for passionate and skilled peer leads who have excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working as part of a growing team providing services to people living with hepatitis C, this post will expand delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Birmingham and immediate surrounding areas to raise awareness, promote harm reduction approaches, and proactively increase HCV (Hepatitis C Virus) testing, treatment, and care for marginalised communities.
This post will require extensive travel across the region, and it is desirable, but not essential for the post holder to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
Head of Children and Young People’s Counselling and Wellbeing Services
Do you want a rewarding and influential role where your success directly contributes to the protection and growth of support services for children and young people subjected to sexual violence and abuse?
This is an opportunity for an experienced and relational leader to oversee the counselling service at exciting time, ensuring the charity maintain the recent period of growth and continue to support survivors through specialist, trauma-informed services.
Stand with survivors and challenge victim-blaming attitudes.
Position: Head of Children and Young People’s Counselling and Wellbeing Services
Location: Birmingham/hybrid
Hours: 38 hours a week (full time). Hours to be negotiated (flexible working available)
Salary: £37,261 per annum
Contract: Permanent
Closing Date: 23rd April 2024. However, shortlisting will be taking place on a rolling basis so we advise applying as early as possible.
The Role
This is a rare and exciting opportunity to join the leadership team of a specialist charity for children and adults subjected to sexual violence and sexual abuse. You will be responsible for supporting the Chief Executive in meeting strategic objectives surrounding the provision of compassionate, timely and trauma-informed CYP counselling and wellbeing support; establishing and nurturing supportive relationships with partner CYP organisations; supporting the team in collective care to grow, flourish and develop in their roles and continue leading the charity as a reflective and responsive organisation. Your role will also involve impact and evaluation, communications and operations.
You will lead in the safe delivery, strategic direction and development of the trauma-informed CYP counselling and wellbeing services. You will support the Chief Executive and work closely with Heads of Services to implement the strategic direction of the organisation, manage operations, strengthen sustainability and to continuously improve the effectiveness and impact for the CYP we support.
This position offers an established role in a leading specialist rape and sexual abuse support charity and value-led, relational and strategic service provision to help the charity achieve the CYP service mission
About You
You will be a experienced and relational leader with the ability to oversee the counselling service, with previous experience of shaping trauma-informed CYP services, therapeutically supporting CYP and leading individuals with a relational approach, this role could be for you. You will also need to show how you will live the charity’s big-hearted, bold, believing and trauma-informed values through this role.
About the Organisation
Join an award winning, long established and well-respected specialist charity supporting children and adults of all genders following rape, sexual abuse and sexual exploitation. A vibrant, growing organisation that believes survivors. If you are big hearted, can the empathy that survivors deserve and need… then we would love to hear from you!
Benefits include:
- Wellbeing support and resources
- Training opportunities and access to specialist resources
- Pension
- Mileage allowance
- Hybrid working
- Time off in lieu (TOIL)
- Awards and recognition
- 35 days annual leave, with it increasing with length of service: after 5 years’ service, it increases from 35 days to 36 days.
The charity is committed to equality and valuing diversity. This includes a commitment within the recruitment and selection processes, applications are welcome from across the community, especially applicants with a protected characteristic to join a bold, believing and big-hearted team.
We also welcome applications from individuals with lived experience of sexual trauma who also meet the person specification, so everyone can work together, engage and amplify survivors’ voices throughout all the work.
You may also have experience in areas such as Counselling, Counsellor, Lead Counsellor, Head Counsellor, Counselling Manager, Director of Counselling Services, Counselling Service Manager, Head of Service, Service Manager.
Should you hear nothing from by 30th April 2024, you may assume that you have been unsuccessful on this occasion.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Legacies Manager
We have an exciting opportunity for a Legacies Manager to join an innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities.
Position: Legacies Manager
Location: Home based
Salary: £36,084 to £41,740 per annum
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: 3rd May 2024
Shortlisting date: 10th May 2024
Interview date(s): Week commencing 20th May 2024
You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
The Role
As the Legacies Manager, you will assume a pivotal role within our dynamic Partnership and Development team. Your primary responsibility will be to lead the strategy and execution of our legacy programme, driving forward our mission to support vulnerable children, young people, and families across the UK. Drawing upon your strategic vision and extensive experience in fundraising, you will design and implement innovative legacy campaigns aimed at maximising income generation and expanding the reach of the organisation’s Family Hubs.
Your day-to-day activities will involve collaborating closely with fundraising and partnership development experts to develop compelling legacy propositions and engage potential donors effectively. You will leverage your exceptional interpersonal skills to build and nurture relationships with legacy supporters, inspiring them to leave a lasting impact through their philanthropy. Additionally, you will utilise your expertise in data analysis to inform decision-making and refine campaign strategies, ensuring optimal outcomes and return on investment. As a strategic thinker and innovative leader, you will have the opportunity to make a tangible difference in the lives of vulnerable children and families.
Key responsibilities of the Legacies Manager include:
- Develop and implement a legacy strategy/plan aligned with the charity's goals to increase/improve outreach to and engagement with legacy supporters and raise legacy income around agreed goals.
- Provide excellent stewardship to all supporters who engage with legacies, working with stakeholders to ensure journeys are insight-led, respond to audience needs, and are well documented and reported upon.
- Establish key performance indicators (KPIs) to measure the success of legacy giving initiatives and regularly report on progress to senior leadership and key stakeholders. Use data and analytics to inform decision-making and continuously improve strategies for maximising legacy support.
- Work with internal and external stakeholders to ensure the end-to-end process for delivering the legacies plan is designed and documented. This includes solving problems in circumstances where there is minimal guidance available from established practices and precedents within the organisation.
- Work closely with the Head of Relationship Fundraising and other fundraising colleagues to ensure that all fundraising activities are well-coordinated and contribute towards the overall fundraising strategy.
- Identify growth opportunities that foster organisational projects which impact and improve the Legacy programme.
- Develop and execute marketing and promotional campaigns to raise awareness of legacy giving opportunities within the organisation. Utilise various communication channels, including digital platforms, events, and printed Job Description & Person Specification materials, to effectively promote the importance of legacy giving and its impact on the organisation's mission.
About You
As the ideal candidate for the role of Legacies Manager, you are approachable and articulate, with the confidence to engage effectively with donors and stakeholders. Your conscientious nature ensures that you approach every task with diligence and attention to detail, while your continuous learning mindset drives you to stay informed about the latest trends and best practices in legacy fundraising. Your creativity allows you to develop innovative campaign strategies that capture the attention of donors and inspire action, while your diplomatic approach enables you to navigate complex relationships and resolve conflicts effectively. As a good listener and information seeker, you value input from others and actively seek out new opportunities for growth and collaboration.
You are an independent and self-motivated professional, capable of taking initiative and driving projects forward with minimal supervision. Your persuasive communication style and proactive attitude make you an influential advocate for the organisation's mission and values. If you are ready to leverage your interpersonal skills and expertise to make a meaningful impact on the lives of children and families across the UK, we invite you to join us and be part of our transformative journey. Apply now and take the next step toward a rewarding career dedicated to driving positive change.
About the Organisation
An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.
Benefits include:
- Continuous professional development
- Regular support through supervision, appraisal & well-being initiatives
- In house learning platform
- Generous pension scheme
- Employee Assistance Programme
- Healthcare cash plan
- Charity discount scheme
The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.
We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.
Other roles you may have experience with could include Fundraising Manager, Trusts and Statutory Manager, Legacy, Legacy In Memory Fundraiser, Legacy and In Memory, Legacy Relationships, Legacy Giving, Probate, Wills, Trusts, Inheritance, Legacy Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
TLG’s National Development Department is passionate about growing the UK-wide reach and impact of TLG, engaging supporters and churches prayerfully, practically and financially. Our Church Partnership Team is passionate about generating new Church Partnerships for our Early Intervention and Make Lunch programmes in order to see the lives of struggling children transformed through churches around the UK! Our vision is to partner with churches and church networks that represents as fully as we can the UK church in all its diversity and brilliance. We want Christians from every background to be involved in bringing a hope and a future to struggling children in every context they find themselves.
We are seeking someone who loves the local church, can inspire vision and is incredibly passionate about giving hope and a future to struggling children and their families. The Church Relationship Manager will lead growth in TLG church partnerships in a focussed geographical area and also hold responsibility for at least one denominational connection. We’re looking for a strategic and pioneering leader who is a fantastic networker and has the capacity to work well independently connecting and influencing churches and networks through relationship building, events and meetings.
We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.
We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
This role can be Hybrid or Remote
The client requests no contact from agencies or media sales.
Who we are?
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary:
Working for the Head of National Business Development, the Business Development Manager will be responsible for securing income-generating corporate partnerships to drive forward engagement across the whole Speakers for Schools proposition.
This role is the engine of growth for the charity: sourcing, engaging, and developing partnerships with employers across the UK. These partnerships will provide opportunities for high-need young people across the UK to access our programmatic interventions while delivering income to support the financial sustainability and growth of the charity.
This crucial role will demand close collaboration and working across all directorates to develop and deliver compelling and successful bids and proposals to potential partners.
This role offers a starting salary of £31362, rising to £33948 after a years successful service.
Key Duties / Responsibilities
Strategic Purpose:
- Developing outreach strategies to secure corporate partnerships in support of the Charity’s aims and goals.
- Meeting income generation targets as determined by the Head of Business Development.
- Responsible for developing and agreeing programmatic design for corporate partners in collaboration with programme and delivery teams.
Engagement:
- Working closely with delivery teams to ensure smooth transition for employer account management.
- Working closely with programme and delivery teams to ensure new partnerships are deliverable.
- Flexibility and a willingness to work innovatively to help with any tasks the team might require support for.
Delivery:
- Holding expertise in how Speakers for Schools programmes and interventions enable and enhance corporate CSR talent pipeline and social mobility.
- Reporting on activity to Head of Business Development.
- Confidently discussing Speakers for Schools and our goals, aims via email communication, virtual meetings, and telephone.
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
- Ensure that best practice in safeguarding is enshrined in all activity.
- Ensuring consistent and accurate updating of CRM and ensuring proper data management.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Other duties as required, as identified by the Head of Business Development.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Education / Experience / Knowledge
- Experience of business development with a variety of stakeholders and owning, managing and delivering an ambitious commercial target.
- Previous experience working with HR/Recruitment/CSR/Engagement teams is advantageous
- Confident liaising with and managing relationships with stakeholders from all levels
- An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage
- Sociable and confident, experience of building and maintaining relationships with multiple stakeholders
- Confident in delivering presentations and networking/representing the charity at external events
- Proven capability of working through high volumes of work and delivering on targets across varying objectives within delivery
- Experience planning structured programmes that align with both employer and charity objectives
- Experience in working with technology and data management.
- Proficient use of the Salesforce CRM, to track relationships and ensure proper data management
- Clear and concise communicator, capable of producing written content to a professional quality
- Excels at organising their workload and enjoy driving work forward independently
Speakers for Schools Values:
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours per week: 21
Salary: £40,700 (FTE)
Closing Date: 21 April 2024
Interview dates start from: 29 April 2024
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. They need tailored psychosocial support and they need to know that their voices and unique needs are being heard and understood. We’re there to make sure that happens.
We know what a better future could look like for children and young people with cancer. And we know what we need to do to make that future a reality. We know we need to push harder, reach further and work smarter. And we know we need the right people on our team to help us get there. People like you.
About the role
At Young Lives vs Cancer, we know that children, young people and parents with lived experience of childhood cancer are the best people to guide and shape the work that we do. A commitment to Voice is a commitment to listening to, collaborating with and championing the people we support to create meaningful change and a better future for all children and young people living with or after cancer.
As Voice Manager, you will work with the Head of Voice to deliver our Voice strategy and deliver a high-quality Voice team in order to enable young cancer patients and their families to have a stronger voice, inside and outside the organisation - not just to contribute, but also to challenge, giving the power to them to amplify their voice and make positive change.
Our Voice team is a key part of the Policy, Communications and Voice Directorate, which synthesises our policy, research, campaigning, voice, media & brand, digital and communication work. If you want to join us in working together to build a strong, effective system of support for young cancer patients and their families, we want to hear from you.
We would love to hear from you if you have experience of:
• Service user involvement and youth participation
• Communicating with different audiences and building strong relationships with internal and external stakeholders
• Collaborating with and influencing colleagues and beneficiaries to support involvement and co-production
• Managing a team / line management experience
• Sound written communication skills, including report writing and writing for digital channels
• Using digital platforms/CRM systems to build and engage networks and communities (desirable)
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is home-based and can be based anywhere in the UK with occasional visits to Young Lives vs Cancer workplaces.
This role is subject to an Enhanced Criminal Record Check. In the event of a successful application a Disclosure report will be sought.
Interviews are planned to take place on 29th April.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience of the following: Voice Engagement Coordinator, Youth Advocacy Coordinator, Participation Strategy Manager, Community Voice Advocate, Inclusion and Participation Manager, Youth Engagement and Empowerment Officer, Patient Voice Liaison Officer, Family Advocacy Coordinator, Collaborative Voice Facilitator, Empowerment and Inclusion Specialist, etc.
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