Service manager jobs in blackrock, county dublin
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is based at our offices in Cardiff but you will be supporting vendors throughout the region and therefore must be willing to travel throughout the region as required.
Closing date - 17th August 2025 (23:59pm). We may shortlist and interview before the closing date so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
For enquiries, please contact our recruitment team.
REF-223 200
We have an exciting opportunity for an DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for an Triage and Early Intervention Officer to join the specialist team in Bedfordshire, working 25 hours a week Monday - Friday.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you….
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is based in Bedfordshire with consideration given to hybrid working.
As a Triage and Early Intervention Officer you will be:
- Providing high quality support to victims of domestic abuse across Bedfordshire
- Working closely with our team of Independent Domestic Violence Advisors (IDVA), providing support as required
- Making initial contact with service users referred into our service, identifying any immediate risks and offering crisis intervention
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to domestic abuse
You will need:
- Experience of working with victims of domestic abuse or vulnerable people
- Knowledge of risk accessing and identifying the needs of service users
- Have competent IT skills and experience of working on casework management systems
- To be able to prioritise work and deal with competing demands in a busy environment
- Be flexible to meet the needs of the service
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About the Role
Advice Giving
- Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
- Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
- Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
- Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
- Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
- Meet the individual performance targets set as part of this project.
Research & Campaigning
- Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
- Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
- Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
- Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
- Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
- Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
- Attending training opportunities.
- Reading monthly subscriptions, relevant publications and Citizens Advice Updates
- Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
- Identify and implement your own learning and development needs.
Other duties and responsibilities
- If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
- Promote the aims, policies, and membership requirements of the Citizens Advice service.
- Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
- Be a positive ambassador for Citizens Advice Liverpool.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.
As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:
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guidance on the most appropriate payment methods.
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information on how to access help from energy suppliers.
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energy efficiency measures and ways to save on bills.
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information about Smart Meters.
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maximising benefit and other income.
You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
Salary: £31,133.37 per annum plus £5023.71 London weighting if applicable
Contract: Permanent
Location: Flexible working between home and office in Old Street, London
Hours: Full time, 37.5 per week
Closing date: Thursday 21st August 2025 at 11:30pm
Do you have experience working in a fundraising team, ready to take your next step working with high value donors? Or are you a strong communicator with excellent relationship building skills, looking to work with one of the UK’s leading housing and homelessness charities?
About the role
Due to significant growth within the Philanthropy team at Shelter in recent years, we have recently introduced our dedicated High Value Programme to capitalise on growth potential at the £3k - £20k donor level. We are looking for a Philanthropy Executive to join Shelter and work alongside the Senior High Value Programme Manager to provide support and excellent donor stewardship to the programme, helping to grow sustainable income to fuel Shelter’s Fight for Home.
The Philanthropy Executive will help to develop and deliver strategically aligned and insight-led fundraising appeals, creating innovative and impactful donor communications with the aim to bring donors closer to Shelter’s work. Working across the team to support on communication and stewardship projects as required, this is a varied role, which relies on strong written and verbal communication, and an efficiency in development, delivery and upkeep of the systems and processes that underpin a successful fundraising programme.
About you
You will play a key-role in expanding the high value programme and will provide vital support to the philanthropy team. We are looking for a motivated and ambitious individual who is happy to go the extra mile to provide first-class relationship management and be proactive and enjoy working with people at all levels. You will need to be able to work in a fast-paced environment and be able to work independently as well as collaboratively.
Experience within mid-level, major donor fundraising experience or transferrable experience of successfully building relationships is desirable for the role. Strong written and verbal communication skills and a background in writing compelling fundraising appeals or writing stewardship communications is crucial for the role. You will also need good time management skills and the ability to manage a variety of projects.
Apply to be part of our team and help us defend the right to a safe home.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter’s High Value Partnerships department is part of the Income Generation directorate and crucial to achieving our charitable mission and is responsible for raising £30 million a year through fundraising with high-net-worth individuals, legacy and in-memory supporters, trusts and foundations, companies and statutory funders. The Philanthropy team work with high-net-worth individuals to raise major donor income to help power Shelter’s work.
You will be supported by our experienced and energetic fundraising team along with colleagues in frontline services, campaigns and finance. With our strong frontline and campaigning presence, you will have the opportunity to meet with service delivery and advocacy colleagues in the organisation to learn more about Shelter’s work, so you are immersed to inspire our donors to give.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
HR Officer (Employee Relations)
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Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;
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Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a part time Out of Hours Intervention Worker to play a pivotal role in our Criminal Justice Service in Highbury, Islington
Sounds great, what will I be doing?
As an Intervention Worker at Hestia, you will play a crucial role in our Highbury Approved Premises. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. This is an Out of Hours role where you will be required to work 2 night shifts in a row and then 6 days off on a rolling rota.
A day will never look the same and some of the things you can expect to do/be responsible for are:
The role in Approved Premises (AP) involves supporting high-risk individuals transitioning from prison back into the community. Staff work closely with residents, providing guidance, promoting positive behaviour, and helping them build independence while maintaining a structured environment. Responsibilities include preparing meals, supporting rehabilitation plans in collaboration with probation and external agencies, and ensuring residents follow rules such as curfews and drug/alcohol testing. Staff are also expected to assist in running and documenting activities, completing daily tasks, and keeping the premises safe, clean, and secure through regular checks and communication. A key aspect of the role is empowering residents to take responsibility for their own lives, without doing things for them, while providing support and supervision as needed. Staff must adhere to Hestia's policies and the Ministry of Justice's guidelines.
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
This role requires strong communication skills to engage effectively with others, offering a flexible and responsive approach. You should be optimistic about people's potential for change and able to learn quickly, gather information, and make informed decisions. The ability to set and maintain clear boundaries is essential, using authority appropriately while maintaining a positive, pro-social approach. Accurate record-keeping and sharing of information, while respecting confidentiality, is crucial. Understanding the emotional and behavioral impact of trauma and working with individuals displaying various emotions and behaviors is key. You must work well within a team, leading by example, and taking a hands-on approach to practical tasks like cooking, gardening, and leisure activities. A good understanding of safeguarding issues and how to address them is also required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
The role involves facilitating the effective establishment and development of these groups by providing appropriate training, resources and advice. The post-holder will work closely with student leaders, members, and relevant stakeholders to support personal development and ensure a positive student group experience.
- Develop and implement systems that support the establishment, development, and sustainability of student-led societies, groups and networks at CSU.
- Work closely with society committees and student groups to identify their needs and coordinate appropriate training and support to enhance their skills, knowledge, and member engagement.
- Support student-led societies and groups in the planning, delivery, and evaluation of events and activities.
- Build and maintain strong working relationships with stakeholders across the university and within the local community.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
You’ll work at the heart of our Fundraising Innovation Team, collaborating with colleagues across fundraising, communications, and external partners to shape and deliver exciting new ideas.
From developing fresh fundraising strategies and gathering market insights to running workshops and championing a culture of innovation, this role puts you at the forefront of creative change. You’ll also lead on internal communications, keeping our teams inspired and connected
Are you brimming with ideas, love collaboration, and want to make a real difference? We’re looking for a Fundraising Innovation Coordinator to help shape and deliver exciting new ways to fund our vital work.
What you’ll be doing:
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Driving forward our Fundraising Innovation strategy, turning ideas into action.
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Researching trends, insights, and opportunities to develop new fundraising products.
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Leading workshops and innovation sessions, bringing teams together to co-create solutions.
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Acting as a key partner across fundraising and communications, supporting teams to embed a culture of innovation.
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Managing internal communications – from newsletters to toolkits – keeping innovation front and centre.
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Representing Marie Curie at external events, staying connected to the latest ideas in fundraising and innovation.
What you’ll need to have:
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Creative thinking with a passion for innovation and problem-solving.
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Excellent communication skills, able to build strong relationships and engage teams.
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Project management experience – keeping multiple projects on track and delivering results.
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Confidence in research and insight gathering to inform decision-making.
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A collaborative mindset and the ability to work across different teams and stakeholders.
Please see the full job description.
Application & Interview Process
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As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
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Close date for applications: Sunday 10th August 2025
Salary: £27,450.00 - £30,500
Contract: Full Time, Perm
Based: UK Based, regular travel into the London Office
Benefits you’ll LOVE:
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Flexible working. We’re happy to discuss flexible working at the interview stage.
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25 days annual leave (exclusive of Bank Holidays)
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Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
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Loan schemes for bikes; computers and season tickets
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Continuous professional development opportunities.
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Industry-leading training programmes
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Wellbeing and Employee Assistance Programmes
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Enhanced bereavement, family friendly and sickness benefits
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Access to Blue Light Card membership
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Subsidised Eye Care
Additional Information
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests
We have an exciting opportunity for a Caseworker to join the West Midlands team, working 37.5 hours a week, based in our West Bromwich office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.....
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday to Thursday 8am to 4pm and Friday 12pm to 8pm.
As a Caseworker you will:
- Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
- Assessing need and risk at initial contact and on an on-going basis
- Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Helping service users build healthy coping mechanisms and providing practical support and information
- Identifying and providing action to safeguarding concerns
- Working collaboratively with key partners
- Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
- Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.
You will need:
- An understanding of the impact of crime
- Effective verbal and written communication skills
- A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- The ability to balance competing needs and priorities
- The ability to work independently and as part of a team
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

About The Role
Hilldrop Road is a registered care home providing long term accommodation, support and care to up to 29 men with a history of alcohol misuse, homelessness and mental health conditions, with related physical health needs. The service has staff working on a rota basis including evenings and weekends as well as bank holidays and sleep-in shifts.
In this highly fulfilling role you will actively provide personal and physical care support to residents and enable them to access health, social and personal care services that will empower them to live fulfilling lives with dignity in a social care setting.
All residents are in receipt of ongoing recovery orientated needs assessment and support plans that actively promote their personal, social, cultural and familial identity, as well as specifying the health provision required to maintain as much independence as practicable in a registered care setting.
About you
We are looking for a dedicated, hardworking and assertive individual who is committed to providing the highest standards of care to our residents. You should be a conscientious person who must be able to demonstrate capability of responding appropriately to a variety of needs from our resident group.
Working hours are part of a 24/7 rota, shifts will include evenings, weekends, bank holidays and sleep-in shifts. Applicants will therefore need to be willing to work these shifts to meet the needs of the role.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 18th August 2025
Interview and assessments on: 28th & 29th August 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Sense at this exciting time and lead safeguarding across an organisation that puts people with complex disabilities at the heart of everything we do.
We’re looking for a strategic safeguarding leader to take on a pivotal role as our Head of Safeguarding, supporting both Sense and Sense International.
This is a unique opportunity to step into a high-impact leadership role just as we launch our new organisational strategy—and shape how safeguarding is not only embedded across our work but championed as a core value across every part of Sense.
About the Role
This is your chance to drive a culture of safety, accountability and learning across all parts of our organisation—from frontline services and education settings to our vibrant charity shops and international programmes.
As our Head of Safeguarding, you will:
- Lead the strategic direction of safeguarding at Sense
- Shape, implement and monitor policies that protect and empower the individuals we support
- Support and advise teams across our UK and international operations
- Embed person-led, trauma-informed, and inclusive safeguarding practices
- Be our subject matter expert and represent Sense across national boards, networks and sector events, as well as advising senior leaders and the Board to ensure governance excellence
- Keeping the voices and rights of people, we support at the centre of all decisions
- Leading on serious case reviews, reporting, and continuous improvement
What We’re Looking For
- A safeguarding expert with deep knowledge of social care and education legislation across the UK
- A strategic thinker who can influence at Board level while supporting our frontline staff
- An inspiring leader who thrives on collaboration, learning and challenge
- Someone with a demonstrable commitment to addressing diversity and inclusion in all elements of Safeguarding policy and practice, including the ‘Making Safeguarding Personal’ initiative
- Proven experience working in health & social care and/or the charity sector
Please review the full job description and person specification, attached to this advertisement.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Inclusion Coordinator
Can you make sure that there is an exciting offer for young people aged 8 to 19 (up to 25 for those with additional needs), at this local Youth Zone?
Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.
If you have a passion for putting young people first, then we want to hear from you!
Position: Inclusion Coordinator
Location: London W12 7TF
Salary: £31,200 per annum
Hours: Full-time, 37.5 hours (inc. evenings and weekends)
Contract: Permanent
Closing Date: 1st September 2025
About the Role
Inclusion Coordinator will design and deliver creative arts activities for young people, overseeing the programmes for the Sensory Room and Duty Management of the Sunday Beyond Session. As well as this, you will provide line management support, coaching and development for arts sessional workers in their areas. This role requires a minimum of 55% of working hours spent face to face with young people.
In the first 6 months, you will have:
- Supported the Youth Zone to achieve 1000 visits by young people a week, inspired by the continually changing & vibrant offer.
- Collaborated with the delivery team to ensure a vibrant & engaging programme is in place every session, planned 3 months in advance with input & co-creation with young people.
- Grown, recruited, developed & led the sessional inclusion youth work team to provide a supportive, safe, inclusive, and ambitious environment.
- Developed strong local SEN/D partnerships which result in direct benefit to the borough's young people.
- Introduced the OnSide Evaluation Framework alongside young people's feedback to enhance the quality of the support given to help young people's progression.
- Created progression pathways for young people to build on our 'practice, perfect and perform' model.
- Ensured volunteers & young leaders are well managed and supported.
- Helped to deliver an engaging Beyond session with up to 60 young people attending per session; ensuring that our members with additional needs are supported with our "All About Me" forms.
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
With a relevant qualification in SEND or Youth Work Essential Evidence of ongoing professional development (for example Safeguarding, health & Safety, Management), you will have experience of delivering SEND activities to young people in-line with relevant guidance and good practice.
You will have essential, proven experience of working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings and experience of engaging vulnerable, disengaged or hard to reach young people in activities. We are also looking for someone with experience of managing a staff team, ideally including volunteers and with a strong commitment to safeguarding children.
We need someone with a willingness to work evenings and every Sunday morning and to cover events, holidays and staff absence
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.
You may have experience in areas such as Youth Work, Youth Worker, Children’s Worker, Children’s Support Worker, SEND Youth Work, SEND Youth Worker, SEND Children’s Worker, SEND Children’s Support Worker, SEND Assistant, Teaching Assistant, Holiday Club, Activities Coordinator, SEND Activities Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Hr Business Partner Support Administrator to play a pivotal role in our HR Business Partnership service in London.
Sounds great, what will I be doing?
This role presents an exciting opportunity to be at the centre of a dynamic HR team, with a strong focus on supporting Employee Relations (ER) and ensuring the smooth running of internal processes. You will play a key part in managing ER cases by maintaining accurate records, coordinating meetings, and ensuring timely follow-ups. You'll also be responsible for preparing documentation, taking confidential minutes during HR meetings, and managing internal communications, all while maintaining high standards of confidentiality and data protection.
In addition to ER support, you will contribute to HR data management by helping with audits, data input, and the preparation of reports for senior leadership. You'll support the ongoing development of HR policies and templates, assist with diary and inbox management, and ensure clear and organised communication. This role also offers the chance to get involved in exciting HR projects. It's ideal for someone who thrives in a fast-paced environment, enjoys variety in their work in a collaborative and engaging setting.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have proven experience in an administrative or HR support role, bringing strong organisational skills and a keen eye for detail. Excellent written and verbal communication skills are a must, along with proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. You must be able to handle sensitive information with the utmost discretion, maintaining confidentiality at all times. Strong interpersonal skills and the ability to work collaboratively across teams are also essential for success in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.