Service manager jobs in broxbourne, hertfordshire
About the role:
Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.
In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.
You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.
You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).
As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.
This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.
About you:
- Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 1st June at Midnight
Interview Date: Tuesday 10th and Wednesday 11th June online via Microsoft Teams
PLEASE NOTE: We may invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. We reserve the right to close the advert if the position is filled before the closing date.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.
In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.
You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.
You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.
Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.
You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.
Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.
The client requests no contact from agencies or media sales.
The Maggie Oliver Foundation (TMOF) exists to create a society where survivors and those at risk of childhood sexual abuse and exploitation (CSAE) are empowered to live fulfilled and successful lives, where every survivor is treated with dignity, respect, and as an equal and valued member of society.
We support adult survivors and their loved ones in transforming the pain of their abuse into strength, helping them recognise their own resilience, develop healthy coping strategies, build self-confidence, and embrace positive opportunities for the future.
72% of adults who experienced sexual abuse as a child do not tell anyone at the time of the abuse. A third of children never tell anyone about their abuse. In the last year alone, we have supported over 750 survivors of sexual abuse and exploitation.
Our purpose is to support people of all ages and backgrounds who have experienced sexual abuse, offering help, advice, and therapeutic interventions to aid their recovery and help them move forward with their lives. We are also committed to raising awareness, advocating and campaigning, and providing education and guidance across the UK to help protect those at risk of sexual abuse.
About the role
As our new Operations Manager, you will oversee and drive the effective day-to-day running of the organisation. This is a unique opportunity to play a pivotal role in a growing charity dedicated to empowering survivors of abuse.
You will support the Chair and work closely with the Emotional Support Manager to deliver strategic and operational objectives. This hands-on role suits someone highly organised, driven, and passionate about making a difference.
You will share responsibility for creating and implementing effective and efficient systems and processes to ensure the charity’s development and smooth running. You will work very closely with our Emotional Support Manager to deliver services and strategy to a high standard. You will be responsible for managing and motivating the advocacy team and be willing to learn all about the organisation’s work.
We need somebody to drive progress with the same determination and compassion demonstrated by our staff and volunteers delivering our operational services.
As part of a small, close-knit team, you will lead internal operations, financial oversight, and governance while contributing to strategic planning, staff support, and partnership development.
Who we are looking for
We seek an enthusiastic and committed Operations Manager with experience working at a senior level, ideally within the charity sector. You’ll bring your operations expertise and be willing to be hands-on with the day-to-day running of the organisation. You’ll be able to help translate strategy into action and have excellent communication skills.
Above all, we need our Operations Manager to be committed, engaged, and ready to play an active role in driving the organisation forward.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Hiring! — Office Manager and Volunteer Coordinator (Part-Time, Permanent)
�� Location: London-based office with hybrid/remote options
�� 21hours/week | £31,200 FTE
�� Start Date: ASAP
�� Application Deadline: 30/05/25
Looking for your next purposeful challenge?
This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.
Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.
We’re a small but mighty team, and right now we're looking for an organised, proactive Office Manager and Volunteer Coordinator to help keep Real running smoothly and support our brilliant volunteers!
What We’re Looking For:
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Solid experience managing office environments and volunteers
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Track record of providing practical administrative support to a charity (or similar)
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Skilled communicator who can collaborate effectively with multiple teams
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Excellent IT skills, familiar with Microsoft applications such as Outlook, Teams and Sharepoint
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Organised and proactive — able to juggle timelines, details, and people
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Deep commitment to accessibility, inclusion, and equity
�� Why Join Real?
We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.
Ready to apply?
We’d love to hear from you.
We are not able to accept CVs and cover letters. To apply, please complete and submit the attached application form by 30th May 2025.
Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.
The client requests no contact from agencies or media sales.
Rural Manager
An exciting opportunity for a dynamic, community-driven Rural Manager to lead rural development across Hertfordshire and help shape the future of sustainable countryside living.
Position: Rural Manager
Location: Hybrid, home-based with one day a week in the Hertford office.
Salary: £32,000 per annum
Hours: Full-time, 35 hours/week which may include some evening or weekend work as we operate a flexible working system.
Contract Type: Fixed term until 31 March 2026 (with strong potential for extension)
Closing Date: Wednesday 11th June 2025 at 11.59pm
About the role:
As Rural Manager, you’ll lead a range of community-led projects that strengthen Hertfordshire’s rural infrastructure and support sustainable living. You'll be the key voice for rural communities, working directly with residents, local councils, and statutory partners to drive forward initiatives from concept to delivery and long-term sustainability.
Your work will span everything from facilitating rural housing projects to conducting Asset Based Community Development mapping, and from advising parish councils to managing grant applications and training sessions. This is a hands-on role with a meaningful legacy. Act as the voice of Rural Hertfordshire to statutory bodies, guiding policy decisions to incorporate and consider the unique needs of rural communities.
About you:
You’ll be a self-starter with a passion for rural life and community development. You will also bring:
- Experience in rural community work or development.
- A successful track record in partnership building and multi-agency collaboration.
- Experience with funding applications and project delivery.
- Excellent communication skills and a proactive, strategic mindset.
- A full UK driving licence and access to your own vehicle.
- Level 3 qualifications including A-levels or international Baccalaureate diploma, Level 3 NVQ, Level 3 National Diploma or Certificate, Advanced Apprenticeship or equivalent experience in a relevant field would be desirable.
- Knowledge of rural policy, asset-based community development, and digital communications would also be desirable.
About the organisation:
Our client is a respected community development organisation working to foster vibrant, inclusive, and resilient rural communities. This is a rare opportunity to make a tangible impact on people’s lives and ensure the unique voices of Hertfordshire’s rural populations are heard and acted upon. Based in Hertfordshire where they have helped communities and delivered projects and services for over 50 years to help improve life for both rural and urban Hertfordshire.
As the Rural Community Charity for Hertfordshire they work to raise awareness of the needs of rural communities, farmers and businesses. Bringing together people and communities, champion the disadvantaged and provide advocacy for minorities and excluded groups.
This is a great opportunity to shape a role going forward.
Other roles you may have experience of could include:
Community Development Officer, Rural Affairs Officer, Community Engagement Manager, Project Manager (Rural Development), Strategic Partnerships Manager, or similar.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
I’m looking to speak to a Content Manager who will join a fantastic health charity, and produce high quality, compelling and insight-driven content for use across multiple channels to raise the profile the charity and their impact. This includes video and multimedia content, written stories and blogs as well as leading their podcast production.
Relationship building is key in this role, you will manage the Multimedia Content Producer, work closely with storytellers on commissioned projects and support teams across the entire charity, including Fundraising, Campaigns, Clinical and Service Delivery. You will also manage agencies and freelancers.
As Content Manager you will;
- Work with the Head of Brand and Marketing to develop and deliver the content strategy; assessing content production needs across the charity, generating content ideas with the wider team and managing content production – with the aim to maximise opportunities to communicate the impact of charity’s work.
- Video creation
- Blogs and written content
- Podcast- lead on production and delivery
- Photography- maintain the image library
I’d love to hear from established Content Manager’s with experience planning and implementing content strategies, strong experience of managing video production agencies, outstanding interviewing, copywriting and digital skills. You will bring line management expertise, and it’s highly desirable you have worked within the charity or not for profit sector.
- Salary £42,000- £45,000
- Full-time, permanent
- Hybrid- Minimum 1 day a week in the Central/ East London office
- Great benefits, include 33 days annual leave, plus bank hols, 8% pension contribution.
Please get in touch now to avoid disappointment, the role has a firm closing date of Friday 30th May.
Interviews to take place 9th, 10th and 18th June.
Start date for the role mid-September
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: £28,000 plus London Weighting (£2,600) dependent on location
Location:Remote with frequent travel to projects in Hampshire, Berkshire and London. This includes projects in Aylesbury, High Wycombe, Havant, Portsmouth, Southampton, Slough and Reading. You can also work from FoodCycle’s office in Vauxhall, London
Hours: Full time, 37.5 hours per week
Contract: Permanent
If you love food and people, then this is the ideal job for you! We are FoodCycle, a multiple award-winning charity, with a vision to make food poverty, loneliness and food waste a thing of the past for every community.
In this role you will have the opportunity to manage and develop our community meals projects in your region. Our projects are spaces where volunteers are empowered to run their own community meals using surplus food. Our guests can look forward to a hearty weekly meal in their local community where they will make friends and feel well nourished.
You will manage recruit and train local volunteers to be empowered to run these projects. You will liaise with a network of charities, build local relationships and create the most incredible community meals in your area. You will also line manage a Project Support Officer working across London and the South East.
You will be an excellent communicator, with experience of recruiting and managing volunteers. Using strong organisation skills, you will ensure our volunteers are trained, supported and on-message with FoodCycle strategy, and are confident enough to self-organise and make a success of their projects.
You will live within Berkshire, Hampshire, Surrey, or London with easy access to these counties (South, West, or North West London). You will be willing and able to travel within the region, and to work some evenings and weekends.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Monday 26th May 2025.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
About this role
At SPANA, we support a network of global partners working through both a short- term small grants and long- term programmes – known as our Senior Partners. Senior Partners represent key strategic investments in our mission to enhance working animal welfare. These programmes are established country offices, each led by dedicated Country Directors who oversee the implementation of our work. Our initiatives in these regions reflect a commitment to delivering holistic programming across a range of interventions to improve the welfare of working animals.
As Programme Manager you will lead our critical relationships and day to day activities with SPANA Senior Partners in overseas country offices delivering our international programmes. You will be responsible for managing activities across SPANA’s international programme work including budget reporting, grant making and management as well as procurement. You are a key part of SPANA’s Global Programs Department (GPD) team and report to the Senior Programmes Manager.
For full details including a person specification please see the job descriptiom.
Contract, location & salary
This is a full-time (34.5 hours per week) permanent role working remotely with regular attendance in our London office. The salary is approximately £40k per annumb subject to skills and experience.
Deadline & how to apply
Please see the job description for full information including details on how to apply. The deadline for applications is 23:59 BST on Sunday 18 May 2025.
Candidates must have the right to work in the UK.
The client requests no contact from agencies or media sales.
We’re hiring a Philanthropy Manager—and this isn’t just another fundraising role. You’ll be the first person in post, joining at a pivotal moment as we launch a dedicated strategy for high-value giving.
- Job title: Philanthropy Manager
- Salary: £46,785 per annum
- Location: London (WC1X), hybrid working—1–2 days a week in the office
- Working pattern: Full time, 35 hours per week
- Contract: Permanent
- Application deadline: 10am, Monday 2 June 2025
Why this Philanthropy Manager role is different:
- You’ll shape and deliver our first major donor strategy—with time, budget and realistic targets set over four years
- You’ll be supported by experienced high-value fundraisers and a brilliant Chair of Trustees who is active in peer-to-peer engagement
- You’ll help steward new and existing supporters identified through wealth screening, and craft compelling donor journeys
- You’ll also lead on our celebrity ambassador relationships—bringing a creative, strategic edge to the role
This is a chance to build something lasting. You'll design engagement plans, create powerful cases for support, and lead on securing significant gifts—helping us to support both direct services and national hospice sector advocacy.
What you’ll find here:
- A close-knit Philanthropy Team of three (soon to be four) with a collaborative, values-led approach
- A supportive, flexible workplace that centres staff wellbeing and trusts you to work in a way that suits you
- Opportunities for development and growth—through autonomy, mentoring, and working alongside senior leaders
- The chance to connect major donors with work that truly matters: supporting children and adults to live well until the end
What we’re looking for in our Philanthropy Manager:
- Experience in major donor fundraising, including securing significant gifts and stewarding high-value supporters
- Strong written and verbal communication skills—you’ll know how to engage, persuade and inspire
- Confidence managing a donor pipeline and CRM, and an eye for detail when it comes to strategy and reporting
- A genuine passion for our mission, and an approach that reflects our values: inclusive, compassionate, collaborative, knowledgeable and innovative
Want to be part of a cause that touches every life, and help ensure compassionate care is there for everyone who needs it?
Apply by 10am on Monday 2 June 2025.
Interviews will take place in person in London on 9 and 10 June.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.
The ideal candidate will have:
· Strong analytical ability
· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety scheduling, and incident investigations.
· Knowledge of Health & Safety legislation
· Excellent interpersonal and communication skills
· Senior management experiences
· A Category D 1 driving licence (essential)
· CPC Certification
To provide affordable accessible transportation to the locality community of Brent and neighbouring boroughs.
The client requests no contact from agencies or media sales.
Are you looking for a role where your planning expertise can help shape organisational impact?
We're seeking a Planning and Performance Manager to lead the way in developing and embedding new planning and performance management processes to drive delivery of our new and ambitious strategy.
Reporting to the Head of Strategy & Programme Management and working closely with senior managers and teams across the organisation to ensure our strategy is effectively implemented and progress is clearly measured. You'll bring proven experience in developing and implementing planning and performance management processes, a collaborative approach, and the ability to provide an effective bridge between implementation and strategy.
Key Responsibilities:
- Develop and manage annual planning and performance reporting processes in partnership with the Head of Strategy & Programme Management, the Board, and the Executive Leadership Team (ELT).
- Align organisational plans with budgets in collaboration with the Finance team.
- Work with senior managers and teams to implement performance measurement systems across the organisation.
- Building effective relationships at all levels across the MND Association, supporting and challenging to drive improvement.
- Develop and maintain organisational KPIs and manage reporting processes, including a Corporate Balanced Scorecard, measuring impact and inform decision-making.
- Produce accurate, clear reports and plans for the ELT and Board on a quarterly basis.
- Build organisational capability and confidence across the Association in partnership with Learning & Development colleagues.
- Collaborate with Governance colleagues to ensure planning is aligned with Board and Committee requirements.
- Represent and promote The Association's behaviours and values throughout your work.
About You:
- Proven experience managing cross-organisational planning and reporting processes in organisations of a similar size and complexity.
- Strong understanding of frameworks such as Balanced Scorecard, dependency planning, and prioritisation tools.
- Ability to work closely with senior leaders to embed planning and performance tools and approaches.
- A strategic thinker who can link implementation detail to broader objectives.
- Skilled in producing clear, well-structured reports and dashboards.
- Comfortable engaging with colleagues across different functions and levels.
- Committed to inclusive, accessible and values-led working.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
A range of excellent benefits including:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience managing cross-organisational planning and performance reporting processes in complex organisations.
- A strong understanding of planning and performance management frameworks and approaches including Balanced Scorecard, dependency planning and prioritisation tools.
- Experience working closely with senior stakeholders from a range of internal teams and functions to drive alignment and build capability in planning & performance management.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you are looking to apply your skills in a role with clear purpose and organisational influence, we'd love to hear from you. Apply now to become our new Planning & Performance Manager and help shape how we deliver and measure what matters.
The client requests no contact from agencies or media sales.
Job Title: Regional Housing Manager
Area of operation: Resident Services
Salary: £48,146 per annum
Hours: 37.5 hours per week
Responsible to: Resident Services Director
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Hybrid contract. The role covers a patch of properties predominantly across Essex and Cambridgeshire, with time spent on site, working from home and requirements for occasional travel to English Rural’s offices in Surrey as necessary.
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.
About the role:
This is an exciting opportunity to deliver regional housing management services across Essex, Cambridge and surrounding areas. Working under the leadership of the Resident Services Director and collaboratively with housing, repairs and allocations colleagues, the role will be expected to inform and deliver agreed business strategy. Building relationships with residents and external partners is essential, as we continue to achieve an effective housing management service.
About you:
To succeed in this role, you will have a proven track record working in housing management. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in arrears collection, tenancy management and delivering customer satisfaction are essential. The right candidate will have sufficient housing expertise both through formal CIH qualifications and direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.
Closing Date: Mid-day on Thursday 5th June 2025
Interview Date: Wednesday 11th June 2025 (interviews to be held in our Essex office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
The Company seeks an experienced Income Generation and Fundraising Manager to join this dynamic and highly driven company to help us diversify and grow our income across corporate partnerships, individual giving, philanthropy and trusts and foundations.
This is a newly created part-time opportunity - for six months in the first instance, with the intention to be extended to two years plus - for an experienced, motivated and committed person who can develop and lead a strategy and delivery plan to realise our ambitions.
The client requests no contact from agencies or media sales.
About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: The main purposes of the Projects Coordinator role are:
- Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
- Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitoring and evaluating the impact of Tender’s training sessions
Success in this role would mean that, after six months, you will have:
- Successfully coordinated the delivery of our adult training sessions in schools and youth settings
- Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
- Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies
Essential requirements:
- Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
- Proficiency in office software, including Word, Excel, Powerpoint
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrate commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet the agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
The client requests no contact from agencies or media sales.
Team: Individual Giving
Location: Homebased with occasional travel for meetings
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £54,687.21 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Individual Giving Manager – Acquisition
- This role will manage and implement Cats Protection’s individual giving marketing programmes, defining operational plans and budget allocation to develop sustainable income streams for the charity, in line with the income generation strategy
- You will manage a team of 5 and grow the volume and value of individuals supporting the charity to reach new audiences and maximise market penetration through multi-channel mass marketing activity
About the Individual Giving Team:
- We sit within the Marketing & Income Generation directorate
- Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
- We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media
What we’re looking for in our Individual Giving Manager – Acquisition
- Significant experience in Individual Giving – preferably within the charity sector, managing large volume acquisition campaigns
- Line management experience with track record of developing individuals
- Experience of managing and developing new relationships with key suppliers/agencies
- Creating strategies, planning and managing significant income/expenditure budgets
- Proven track record of achieving income against agreed financial targets as well as other KPIs
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 18th May 2025
Virtual interview date: From 22nd May 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats

