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Service manager jobs in coleford, gloucestershire

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The School Library Association, Remote
£21,945 per year (pro rata, based on a FTE salary of £29,000)
Posted 1 day ago Apply Now
Closing tomorrow
Iswe Foundation, Remote
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£35,000 - £40,000 per year
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£35,200 - £41,179 per year
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Page 4 of 11
Remote
£21,945 per year (pro rata, based on a FTE salary of £29,000)
Part-time (28 per week)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are seeking a new Finance and Administration Officer following the upcoming retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. In addition to administration support, this role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using XERO and our CRM.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

  • Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
  • Process and record all incoming payments, including foreign cheques (into bank account)
  • Monitor cashflow and expenditure, keeping track of spending
  • Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
  • Handle creditor and supplier communications and resolve related issues
  • Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

  • Issue and track membership and subscriber invoices and reminders
  • Keep office team informed of payment statuses
  • Prepare sales, cost, and profit reports for SLA publications
  • Conduct annual publications stock take

Payroll and reporting

  • Liaise with the accountant on salary payments; process salary BACS payments
  • Support year-end financial reporting by providing necessary documentation to accountants
  • Produce regular financial reports and analysis as required
  • Supporting preparation of budgets, working with accountants as required

 Event financial administration

  • Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
  • Process and record staff/trustee expense claims
  • Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

  • Strong experience in financial and office administration
  • Knowledge of accounting principles  
  • Experience of working with XERO or similar
  • Experience of using CRM systems (ideally IMIS)
  • Experience of working for a small charity and / or membership association
  • Accuracy, numeracy, attention to detail
  • Ability to manage own workload, prioritise and meet competing deadlines
  • Excellent customer service manner
  • Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 11th July.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

Application resources
Posted by
The School Library Association View profile Organisation type Registered Charity Company size 6 - 10
Posted on: Friday, 13 June 2025
Closing date: 11 July 2025 at 12:26
Job ref: FAA2025
Tags: Administration, Finance, Customer Service, Operations, Accounting, Accounts Payable, Compliance / Quality, CRM, Customer support, Database Management, Ecommerce, Library, Office Management, Youth / Children

The client requests no contact from agencies or media sales.