Service manager jobs in doncaster, south yorkshire

In this role you will be responsible for invoices, petty cash claims and staff expenses, as well as other regular payments and the purchase ledger payment runs. This role will liaise with managers and suppliers, as well as relating to the wider finance team and other members of staff.

This role would suit someone with some previous experience and knowledge of working in finance and accounting, bringing existing purchase ledger knowledge. The successful candidate will need be able to work to deadlines and have strong skills in admin, organisation, and IT. The nature of the role requires someone who is able to manage confidential data and is a problem solver

International Finance Manager  

Reports to: Finance Director 
Contract: Part-time 

Interview process: Will be in the New Year 

Role Purpose 

As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time. 

You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes. 

Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact. 

Core Responsibilities 

1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking) 

• Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure. 

• Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub). 

• Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables. 

• Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies. 

• Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders. 
  Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director. 

2. Financial Oversight and Reporting 

• Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance. 

• Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets. 

• Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles. 

• Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability. 

• Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards. 
  Reporting cadence: Monthly reconciliation and quarterly financial performance report. 

3. Due Diligence and Compliance 

• Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks. 

• Review and verify partner documentation, including governance, financial statements, and risk assessments. 

• Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions. 

• Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients. 
  Reporting cadence: Monthly compliance report; real-time escalation of risks. 

4. Project Hosting Grant Management 

• Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting. 

• Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports. 

• Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking. 

• Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements. 
  Reporting cadence: Monthly hosted partner grant activity and variance report. 

5. Hosted Grantmaking Grant Management 

• Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds. 

• Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees. 

• Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative. 

• Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub. 
  Reporting cadence: Monthly hosted grantmaking fund performance review. 

6. Collaboration with Partnerships and Delivery Teams 

• Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams. 

• Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting. 

• Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams. 

• Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners. 
  Reporting cadence: Monthly Delivery Circle coordination meeting. 

7. Process, Systems, and Continuous Improvement 

• Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure. 

• Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden. 

• Identify bottlenecks, recommend process improvements, and support implementation across teams. 
  Reporting cadence: Quarterly systems and improvement review. 

8. Risk Management and Audit Support 

• Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns. 

• Support external and internal audits, providing complete and accurate grant documentation. 

• Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times. 
  Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal. 

Key Relationships 

Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead. 
External: Funders, hosted partners, hosted grantees, and auditors. 

Performance Indicators 

• 100% compliance with funder and grant reporting deadlines. 

• 100% of grants processed with complete due diligence and documentation. 

• Zero unresolved financial discrepancies in grant records at month-end. 

• All funder and hosted partner reporting delivered on time and to standard. 

• Continuous improvement in efficiency and accuracy of grant management workflows. 

• Positive feedback from funders and hosted partners on financial clarity and service quality. 

Qualifications/Experience 

• Internationally recognised finance qualification. 

• Ideally use of Sage but not essential. 

• Experience of the not for profit sector. 

• Experience managing Grants advantageous. 

Product Manager – HOSTHub Lead  

Reports to: Operations Director (Head of Delivery)  
Contract: 0.6  
Location: Remote (UK or International (GMT +3/-3)  

Interview Process: Will commence in the New Year 

Role Purpose  

As Product Manager  HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.  

HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.  

Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.  

This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.  

  

Core Responsibilities  

1. Product Vision and Strategy  

Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.  

Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.  

Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.  

Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.  

Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.  

  

2. User Journey and Experience Design  

Lead on designing the end-to-end user experience for hosted partners, funders, and staff.  

Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.  

Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.  

Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.  

Reporting cadence: Quarterly user feedback and UX improvement report.  

  

3. Development Oversight  

Oversee product design and development process, in coordination with the development team.  

Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.   

Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.  

Reporting cadence: Bi-weekly sprint updates; monthly development report.  

  

4. Data, Systems, and Integration  

Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.  

Integrate Data and Impact measurement needs into the Product Roadmap prioritisation  

Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.  

Maintain robust documentation of system architecture and data flows.  

Reporting cadence: Monthly systems performance and data accuracy review.  

  

5. Security, Compliance, and Risk  

Lead on platform security and data protection in collaboration with the Legal Lead.  

Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.  

Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.  

Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.  

Reporting cadence: Quarterly security and compliance review.  

  

6. Cross-Team Collaboration and Capacity Building  

Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.  

Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.  

Create and maintain onboarding resources, FAQs, and user guides.  

Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.  

Reporting cadence: Quarterly internal training and adoption report.  

  

7. Continuous Improvement and Innovation  

Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.  

Evaluate and test new features, integrations, and user needs to maintain product relevance.  

Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.  

Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.  

Reporting cadence: Annual product review and roadmap refresh.  

  

Key Relationships  

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.  
External: Developers, technical service providers, hosted partners, funders, and contractors.  

  

Performance Indicators  

HOSTHub roadmap milestones delivered on time and within scope.  

90%+ user satisfaction in feedback surveys.  

All major integrations operational and maintained.  

Demonstrated improvements in efficiency and automation across service areas.  

100% compliance with digital security and privacy standards.  

  

Required Experience  

5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.  

Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.  

Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.  

Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.  

Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.  

Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).  

Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).  

Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.  

Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.  

Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.  

About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.

Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.

Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.

● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.

● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.

● Contribute to the planning and execution of our annual fundraising events and
community initiatives.

Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.

● Provide tailored impact reports and consistent communication to supporters.

Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.

● Maintain accurate records, pipeline data, and activity logs.

● Produce clear, timely reports for senior leadership and trustees.

● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.

Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.

● Support Foundation Ambassadors with campaigns and fundraising activities.

● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.

About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.

● Experience in fundraising for a children’s or health charity (desirable).

● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.

● Strong understanding of fundraising reporting, compliance, and GDPR.

● Experience in event fundraising and community-led initiatives.

● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.

● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.

Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.

Together, we can make a difference to children fighting cancer. Let’s go, champ!

Are you a compassionate Case Manager who thrives on making a real difference? Do you want a Case Manager role where your work genuinely changes lives every single day?

Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work

TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.

This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.

In this rewarding Case Manager role, you will:

• Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
• Use your empathy, listening skills and professional insight to support individuals in distress
• Regularly review client progress and adapt support as circumstances change
• Liaise with external agencies, service providers and specialist organisations
• Facilitate mental health and wellbeing training, including Mental Health First Aid
• Support the grants process to ensure practical outcomes for clients
• Maintain accurate, confidential records in line with data protection requirements
• Contribute to service development and continuous improvement
• Participate in rota-based helpline support and welfare meetings

What you’ll bring as a Case Manager

TPP Recruitment would be delighted to hear from you if you have:

• Experience working in a mental health or social care support role
• Strong empathy, resilience and emotional intelligence
• The ability to organise, prioritise and work under pressure
• Confident IT skills including Word, Outlook and online systems
• A flexible, solutions-focused mindset
• A genuine desire to build a long-term career within the charity sector

Experience in crisis support, case management databases, training delivery and Mental Health First Aid is highly desirable.

Why apply ?

You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.

Inclusion & Diversity

TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.

How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]  

If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager — an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity.

About the Role

Accountable to: Chief Executive Officer

Salary: £45,200–£55,200 (depending on skills and experience)

Contract: 12-month fixed-term contract, with potential to become permanent

Working Hours:

· 3 days / 21 hours per week (with reduced duties), or

· 4 days / 28 hours per week
Working pattern negotiable

Location: Remote/home-based

This newly created role will play a pivotal part in expanding the charity’s income and influence. You will:

• Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders.
• Shape and grow their consultancy and service offer, helping reduce reliance on grant funding.
• Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts.
• Capture insights, impact and learning to strengthen the case for scaling these innovations.
• Work closely with the CEO on funding proposals, partnership development and strategic initiatives.

This role offers variety, influence and the chance to help shape a major area of the charity’s future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing.

About You

They are looking for someone who:

• Has experience in partnerships, business development, philanthropy or account management — and enjoys turning opportunities into long-term relationships.
• Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups.
• Is entrepreneurial, proactive and excited by innovation and co-creation.
• Shares a commitment to social justice, equity and community-led change.

Key Dates

• Closing date: Monday 5th January 2026
• Interviews: Week commencing 12th January 2026

How to Apply

Please email Hannah Laking at Harris Hill to request the full job pack, or you can download it directly from this advert. If you’d like to learn more about the role, you’re welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about ensuring the voice of children and young people are heard? Are you committed to advocating that children and young people’s rights are upheld? Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management? Then we have an exciting opportunity for a professional like you.

The Vacancy

The Independent Monitoring Service is seeking to recruit professionals with experience of working with children and vulnerable adults to the role of Independent Visitor.

We are looking for individuals all across Yorkshire, including but not limitted to: Hull, East Riding, North Lincs and Doncaster.

The role of Independent Visitors is to provide visiting services on behalf of NYAS which are consistent with the National Quality Standards for Children’s Homes, Residential Special School Standards, Welsh National Minimum Standards, Health and Social Care Standards Scotland and CQC regulations. The main duties are:

• To undertake monthly visits to identified homes in accordance with the requirements of the relevant NYAS manager.

These visits will be:

Regulation 44 visits to residential children’s homes, short breaks and secure units.

Regulation 25 visits to residential family centres.

Care Quality Commission visits to residential adult homes.

Care Inspectorate Wales regulation 8 visits to residential children’s homes.

RSS20 visits to residential special schools.

Health and social care standards Scotland residential children’s homes.

Monitoring visits to unregulated provision.

• To undertake all tasks as identified by the relevant NYAS manager, during the visits and thereafter, in order to fulfil all aspects of the role.
• To provide factual reports within set timescales as required by the relevant NYAS manager.

Candidates should have demonstrable knowledge and understanding of regulated services and their inspection frameworks and also knowledge of current legislation and statutory guidance relating to children, young people and adults at risk particularly those in residential care.

Candidates must have experience of working within a social or health care organisation, safeguarding and experience of managing complex relationships across a diverse field, e.g. OFSTED inspectors, social workers, residential care workers and registered managers, health care professionals.

Candidates should also possess a professional qualification in a related field, i.e. social work, residential care, health care professional, advocacy or youth work.

This is a self-employed position and you will be paid a sessional rate.

You will also be required to complete annual safeguarding and compliance including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity. You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD. You can do this on the e-learning platform at a significantly reduced cost compared to undertaking each course individually with different providers.

Note for candidates - when completing the application form, it is important that you refer to the person specification within the contract delivery specification and detail how you can evidence the criteria.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Application Closing Date: 16 January 2026 

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK. 

Term: full time - 35 hours a week

Organisation: Global Greengrants Fund UK 

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum. 

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays. 

About Global Greengrants Fund: 

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. 

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions. 

In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable. 

The Role 

The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.

Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.

Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management. 

The candidate profile. 

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must. 

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills. 

How to apply: 

Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity. 

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Customer Experience Director

Location: Remote

Salary: £94,671.46 per annum

Closing Date: 19 December 2025

We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!

We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.

We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.

You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.

Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.

Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.

We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.

The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters

If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!

Please note: Final stage interviews to be held on 17th December at our Reading office.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

Overview

We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.

Over 20 million people live with musculoskeletal (MSK) conditions in the UK.

ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.

You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people.  You can also make a wide ranging contribution to us developing as a charity and Alliance.  This role will offer lots of opportunity for personal and professional development.

Key responsibilities

· Develop and implement ARMA's influencing and political engagement plans.

· Build relationships with key stakeholders, including politicians, government departments, and advisers.

· Monitor research, policy and legislative developments affecting MSK health.

· Draft briefings, consultation responses, letters, and parliamentary correspondence.

· Represent ARMA at meetings, roundtables, and political events.

· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.

· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.

· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.

· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.

About you

We're looking for someone who brings:

· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.

· Excellent political awareness and understanding of UK policymaking.

· First rate written and verbal communication skills.

· A proactive and collaborative approach, with the ability to build relationships at all levels.

· An interest in health policy.

· Alignment with our vision and values.

This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.

Role Description

The purpose of the Executive Assistant role is to provide administrative, organisational and coordination support to the Executive Team, ensuring their time and attention are aligned with organisational priorities, goals, and objectives. The role covers executive coordination, governance administration and project support.  The Executive Assistant enables effective decision making across the Leadership Team, supports the smooth delivery of priorities, and contributes to the execution of long-term strategic goals.

The Executive Team comprises the Chief Executive, Operations Director and Business Development Director.  They work together as part of the Leadership Team, comprising key leaders from across the charity.

Excellent attention to detail is crucial, as is the ability to operate with discretion and flexibility. A high standard of written and verbal communication is essential. The role requires collaboration across Finance, HR, Trustees, and external stakeholders, and an understanding of effective charity governance would be desirable.

This role requires a high level of emotional intelligence, sound judgement, and the ability to build trusted relationships across all levels of the organisation. Success in this role depends on a proactive mindset, strong interpersonal skills, and the ability to remain calm and resourceful under pressure. The Executive Assistant must be highly dependable, detail-oriented, and capable of managing sensitive information with discretion and professionalism.

Responsibilities

Executive Coordination

• Manage calendars, inboxes, travel and meeting preparation for Executive Team
• Coordinate agendas and logistics for internal and external meetings
• Liaise with stakeholders, clients and partners to ensure smooth engagement

Governance Support

• Own the established governance timetable, board meeting scheduling, and trustee communications
• Draft and distribute board packs, take minutes, and track actions
• Support governance processes in collaboration with the Operations Director
• Support trustee onboarding, training, and engagement
• Ensure timely completion of Charity Commission and Companies House submissions
• Leverage AI tools and platforms to enhance business processes

Strategic communications

• Communicate with external stakeholders on behalf of the Executive Team
• Coordinate staff events and meetings
• Work with marketing and communities & projects teams for conferences and external events

Project support

• Support ongoing transformation projects in collaboration with Head of Business Functions
• Support recruitment and onboarding for senior roles led by the Head of Business Operations
• Support strategic planning and performance tracking led by the Operations Director and Business Development Director
• Support handover and re-onboarding of Executive Assistant on her return April 2027

Role Requirements

Required:

• Minimum of four years’ experience in a similar role.
• Experience supporting senior leaders in a fast paced and changing environment, taking initiative and managing competing deadlines calmly and flexibly.
• Confident communicating with the executive and leadership team, trustees and external partners in a professional and timely way.
• Able to handle sensitive and confidential information with discretion and good judgment.
• Confident coordinating meetings, preparing papers and taking accurate minutes.
• Ability to research, digest, analyse and present material clearly and concisely.
• Ability to identify and apply AI-driven tools to enhance business activities and using AI to streamline workflows and personalise business engagement.
• Comfortable stepping into an established role quickly and maintaining continuity during the maternity leave period.

Desirable:

• Experience in charity governance
• Experience in project support/management

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

We are committed to flexible working and are open to requests for different working patterns. This includes part time arrangements and four day working week requests, which we will always consider as part of the recruitment process.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 2nd of February 2026.

Senior Social Worker

Reports to: Service Manager (Social Work)

Responsible for: Yorkshire and North East personal welfare team

Location: Office based in Pontefract with regular travel

Employment Type: Full-Time

Compensation: £40,787 per annum

Our client is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

They are currently recruiting for a Senior Social Worker to be based in their office in Pontefract to lead the service delivery within the Yorkshire and North East region, managing a team of office based and home-based Social Work Assistants providing advice and support to former Miners and their dependents.

Role Purpose

Responsibility for the professional leadership and management of service delivery within the regional personal welfare team. The role also involves promoting the service locally and developing partnerships with other agencies for the benefit of the client group.

Key Responsibilities:

• Lead and manage the personal welfare team for the Yorkshire and North East region to provide a high quality, professional, outcomes focused service for former Miners and their dependents.
• Ensure the effective management of casework across the team including case allocation and management.
• Manage a small caseload of clients, when necessary, with a variety of needs, by carrying out high quality assessments and providing a range of appropriate interventions in response to assessed needs of the clients e.g. welfare benefits advice, advocacy, emotional support and practical advice.
• Drive service performance and improvement, monitoring efficiency and effectiveness and taking action to address performance or practice issues should they arise.
• Support the team through supervision, appraisal, case reviews and observations.
• Act as safeguarding lead for the region, advising and supporting team members to take appropriate action, ensuring adherence to the organisations safeguarding policy.
• Manage the delivery of a range of interventions predominantly through a home visiting service, including welfare benefits advice, support with mobility, social isolation and financial issues etc.
• Keep updated with relevant legislation and good practice and share such information across the team and wider organisation.
• Develop and maintain good working relationships with other professionals and partner agencies to ensure integrated, holistic and multidisciplinary approach.
• Represent the organisation at events and meetings as required and co-ordinate publicity and marketing of services in the region in co-operation with head office to promote and advertise the service.

Qualifications, Skills and Experience

Essential:

• Degree in social work or equivalent social work qualification and current professional registration.
• Experience of leading / managing a team in a social care setting with the ability to manage and effectively prioritise caseloads, work with integrity and professionalism and work under pressure.
• Experience of community based social care services with experience of delivery with older people and / or disability services.
• Experience of implementing systems and processes and facilitating change.
• Experience of contributing to the development and updating of policies and practice in line with legislative changes and good practice.
• Good working knowledge of welfare benefits system.
• Knowledge and understanding of the values and principles underpinning working with vulnerable adults and their Carers within the community setting.
• Knowledge of relevant legislation and good practice, particularly in relation to older people, mental health and disability.
• A valid driving licence and access to a vehicle.
• Flexibility to travel across a wide geographic area with occasional overnight stays.

Desirable:

• Experience of social work practice teaching and/or practice teacher status or working towards.
• Knowledge and understanding of the issues facing former mineworkers and mining communities.

This role will require a satisfactory DBS check.

Listening Books are looking for a diligent, pro-active person to join our small team in the maternity cover role of Titles and Copyright Co-ordinator. If you have excellent organisational and communication skills, a broad knowledge of books and the UK publishing industry, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.

Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, specific learning difficulty or mental health condition impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and reaches over 100,000 members across the UK. We believe that books should be accessible to everyone. The successful candidate will be responsible for buying and processing all new titles for our catalogue and regularly liaising with publishers to maintain our excellent relationships with them, ensuring all our contracts and paperwork remains up-to-date. The candidate will be responsible for both the administrative and technical aspects of adding new titles to our catalogue via our download platform, OverDrive Inc. Training will be given but a high level of computer literacy is essential. The candidate will also be responsible for managing the budget for titles and must have previous experience of handling basic budgets.

We can offer flexible working arrangements, including remote, office-based, or hybrid options for the right candidate. There is also some flexibility in how hours are distributed across the week; however, we would prefer that a portion of the hours be worked on Thursday or Friday.  A salary of £28,000 per annum (pro-rata) and a matched contribution pension scheme up to 8% of salary, following successful completion of the probation period.

Closing date for applications is Tuesday 6th January at 11.59pm and interviews will be held via Zoom on Monday 12th and Tuesday 13th January. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.

Please include your CV and a covering letter, telling us why you would be suitable for the role, paying close attention to the job description and person specification, which can be found when you click on 'Apply Now'.  Applicants who do not submit a covering letter will not be considered.

All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check. Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.