Service manager jobs in dorset, south west england
JOB OPPORTUNITY
Job Role:
Deputy CEO
Start Date:
ASAP
Contract:
Permanent / Full time
Salary:
£50,000 per annum plus additional benefits
Location:
Remote working from home with occasional travel
Closing Date for Applications:
6th August 2025
Interviews likely to be on
18th/19th August 2025
Role Overview
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse.
AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.
As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.
We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.
The client requests no contact from agencies or media sales.
We are seeking an organised, data-driven, and creative Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire supporters and grow income for Southampton Hospitals Charity.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and maximise income from individual giving.
Main Responsibilities:
Campaign development and delivery
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Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
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Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
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Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
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Lead on campaign timelines and ensure activity is delivered on time and within budget.
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Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
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Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
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Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
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Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
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Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
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Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
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Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
Data & insight
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Work with Database & Insights Officer to segment data, analyse results, and inform decision-making.
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Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
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Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
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Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
Collaboration & compliance
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
Person Specification:
Knowledge and experience
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Experience working in the charity or healthcare sector
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Familiarity with direct debit, regular giving or payroll giving programmes
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Experience supporting or delivering multi-channel fundraising or direct marketing campaigns
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Excellent copywriting and editing skills for fundraising appeals
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Experience using CRM systems and data segmentation (Beacon preferred)
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Ability to manage external suppliers, designers and/or printers
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Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
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Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
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Strong written and verbal communication skills with excellent attention to detail
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Ability to manage multiple projects with competing deadlines
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Confident analysing and interpreting data to guide decisions
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Strong organisational skills with a proactive, problem-solving approach
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Ability to work independently and as part of a close-knit team
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Comfortable working collaboratively across departments
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Empathy and understanding of supporter motivations and behaviour
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Commitment to the values and goals of Southampton Hospitals Charity
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:
· Providing expert support in the development of policy and practical guidance aligned with Mental Health Legislation
· Supporting local authorities and care providers to effectively roll out and implement best practice and policy changes introduced by the new Act, ensuring consistency, quality, and improved outcomes across the sector.
· Creating an inspiring and engaging learning environment
· Champion innovation across diverse projects across other projects within SCIE[G(1]
What we are looking for:
· Exceptional communication skills, including facilitation, public speaking, and concise evidence-based report writing, for varied audiences.
· Proven ability to analyse qualitative and quantitative data to inform decision-making.
· Comprehensive understanding of Mental health legislation and associated social care policies.
· Registered Mental Health Nurse, Social Worker, or Allied Health Professional.
· Demonstrable expertise in Mental health law practice and/or Social care practice and management.
· Commitment to equity, diversity, and inclusion.
· Demonstrable experience of working in co-production with people who draw on mental health services including co- designing, delivery and evaluation.
· Commitment to SCIE’s values and principles of equity, diversity, and inclusion.
· Ability to establish collaborative relationships with stakeholders, including individuals who use services, carers, and professionals.
· Experience of contributing to business growth, bid writing and tenders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.
Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders. With a mix of small templated applications and large bespoke bids, trusts work is underpinned by thoughtful stewardship and a collaborative, well-resourced approach across teams.
We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins.
Working closely with a highly experienced and supportive peer, you’ll enjoy a shared, balanced portfolio and the space to focus on great fundraising. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. We’re looking for someone with a proven track record in writing successful 5- and 6-figure bids, excellent storytelling skills, and confidence in translating data into compelling narratives.
As Fundraising Manager – Trusts and Foundations, you will:
- Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
- Collaborate closely with a peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
- Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
- Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
- Support joint cultivation and engagement events alongside the Philanthropy team
Ideal skills and experience:
- A strong track record of securing 5- and 6-figure grants from trusts and foundations, including multi-year funding
- Excellent written communication skills with the ability to tailor messaging across formats and word counts
- Comfortable managing and interpreting impact data, financial information, and project detail
- Highly organised and efficient, able to manage a busy workload with autonomy
- Collaborative and supportive team player with a donor-centred approach
Benefits include:
- 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Interviews for this position will be conducted on a rolling basis, so please apply ASAP.
Acorns are partnering with Laura Macnamara at QuarterFive for this appointment. To apply, please submit your CV (ensuring that it meets all/most of the person specification points on the advert above). PLEASE NOTE: A cover letter is not necessary at this initial application stage. Applications will be assessed by CV in the first instance, with suitable applicants being contacted to arrange a briefing & screening call. Candidates taken through to formal application stage will then receive detailed support with cover letter and CV.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?
Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Senior Programmes & Policy Manager, Scotland and contribute to our journey to help make the food system healthier and fairer.
About the Role
This exciting and varied role will kick-start Bite Back's work in Scotland. Please note this is a remote role but the postholder must be based in Scotland. Suiting a self-starter, this new role will lead our schools and local authority programme work in Scotland, whilst also seeking opportunities for young people to influence national food system policy in Scotland.
Responsibilities
The Senior Programmes & Policy Manager is responsible for:
Programme Development and Delivery
● Launching our two popular, fully funded, social action programmes in Scotland: Bite Back in Schools and Shape Your Streets; working with and visiting schools and local authorities across Scotland
● Supporting school pupils and communities to drive improvements to their local food environments and school food environments
● Helping facilitate youth-led events, workshops, and campaigns focused on food system change
● Working with our Scottish partners and building strong working relationships with participating schools, local authorities and other stakeholders
● Supporting with the monitoring, reporting and evaluation of these two programmes Youth Engagement and Voice
● Seeking out meaningful opportunities for young people to engage with and influence decision-makers in Scotland
● Ensuring youth voice is embedded across all programmes and policy work
Policy and Advocacy
● Actively seeking out opportunities to champion Scottish policy developments in health, education, and food systems
● Working closely with other organisations via established coalitions and more informal coordination around key issues, working collaboratively with values-aligned organisations to achieve our goals
● Developing briefings, consultation responses, and policy proposals, ensuring they are evidence-based and amplify youth perspectives
● Translating young people’s insights into campaign messaging for policymakers and distil policy detail into key points for young people to engage with and campaign on
● Working with the Senior Public Affairs Manager to conduct stakeholder mapping and build a network of supportive Scottish MPs and MSPs
● Ensuring the Bite Back staff team is kept up to date on the Scottish policy and public affairs context
Skills and Experience
We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill.
If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
● Proven experience in policy development or influencing, ideally within the Scottish context
● Track record of delivering youth voice, community or school-based programmes
● Experience working with schools or local authority settings in Scotland
● Facilitation and youth engagement skills, with experience in co-creating with young people
● Excellent communication and presentation skills, including the ability to engage policymakers and partners with confidence
● Deep motivation to create a fairer food system and improve outcomes for children and young people
● Knowledge of Scotland’s political and public sector landscape, ideally in health or education
● A self-starter with the ability to work independently and drive new initiatives from the ground up
● A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real
Desirable
● Familiarity with monitoring, evaluation, and impact reporting in programme or policy contexts
Approach to Work
You will be able to show the following qualities:
● A bold and open mind - you will be prepared to think differently about issues.
● A level head - you will be comfortable working both reactively and proactively.
● A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
● Creativity - you will come at issues from new and surprising angles
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience and Approach to Work to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) Don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
About the role
This is an opportunity to join the Solent Mind Finance Team as a Management Accountant. Your management accounting skills will help improve our budgeting, forecasting and interpretation of data to help deliver our strategy. Your knowledge, expertise and guidance will empower our budget holders to improve the services they provide.
- Hours: 22.5 hours per week (3 days per week)
- Location: Southampton, 15-16 The Avenue (hybrid working subject to agreement)
About you
You will need to have experience of producing and explaining management accounts.
You will need strong IT skills to help improve the reporting out of our Microsoft Dynamics Business Central accounting system and to help build spreadsheets to improve month end processes and reporting to budget holders.
You will have strong communication and problem solving skills, generating ideas and identifying opportunities to benefit colleagues.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Sunday 10 August 2025 (11.59pm)
Interview date: Week commencing 18 August or 26 August 2025
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.
It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.
You will be offered; a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club Racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.
We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.
The successful candidate will be expected to based/work from Cumbria or the Scottish borders travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a part time post.
Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this vacancy is the 1st August 2025.
Salary: £29,069 (pro rata)
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional clauses
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working pattern: full-time (36.25 hours per week)
It is essential that you live within the Thames Valley region, or close enough to commute
Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
-
A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
-
Resident in the Thames Valley area.
-
Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
-
Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
-
Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Working location: mostly remote work with some travel required. Based in the central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
- Resident in the central area of the South West Region.
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
- Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We're happy to receive cover letters in alternative formats such as a short video - we want to get to know the real you, not an AI version of you!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
This role is primarily home-based with opportunities nationally. Ability to travel long distances to attend client meetings across England is essential.
MAIN DUTIES:
-
To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.
Please note: some assessments will be completed virtually via videoconference whereas others are completed in-person. Applicants will need to be comfortable with both working from home and also regular long-distance travel to assessment meetings across England and Wales (including overnight stays where necessary), often with only two or three days’ notice.
- To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
- To support the casework team from time to time in the preparation of submissions which will be presented to relevant Integrated Care Boards and NHS England panels.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
-
To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
-
To uphold organisational values, promoting Beacon’s social goals through each area of your work.
-
To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
-
To undergo a minimum of 12 hours of professional development each year. To foster an atmosphere of continuous learning and development.
-
Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.
MAIN DUTIES:
- To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
- To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
- To uphold organisational values, promoting Beacon’s social goals through each area of your work.
- To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
- To undergo a minimum of 12 hours of professional development each year. To foster an atmosphere of continuous learning and development.
- Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Immigration Advisor
Contracted Weekly Hours: 22.5 – 30 hours
Contract Type: Permanent
Annual leave: 25 days annual leave plus 8 bank holidays per annum (pro rata)
Salary: £28,500 (pro rata)
Location: ICN office in Bournemouth
International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking an experienced IAA Immigration Advisor to join our friendly team. We need a qualified IAA Level 2 or Level 3 immigration advisor, or a solicitor/barrister with immigration experience. In this role, you will work with marginalised adults and families, guiding them through complex immigration journeys with compassion and professionalism. Thus, the qualified immigration advisor will play a critical role in helping people find hope and stability in the challenging environment of being a migrant in the UK.
You as the immigration advisor will take a holistic approach to supporting and empowering our service users/clients, working with the rest of the ICN team and partner organisations to ensure their needs are met and barriers addressed. Specifically, you will manage your own immigration caseload, concentrating on applications involving family, private life and other human rights matters as well as protection routes. Although ICN does not currently take on asylum cases, you will provide information, advice and referral to other organisations for people seeking asylum.
ICN provides benefits to staff including:
- Company pension scheme
- Travel costs paid for at 45p per mile, not including travel to and from work
- Staff welfare opportunities including socials and access to external clinical supervision
- Training opportunities relevant to role
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
# immigration advisor # immigration advice # qualified immigration advisor
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
Location: Home based
Contract: Permanent, full time - 35hrs per week
Salary: £27,250 gross per annum
Closing Date: 28 July 2025
Assessment Day: 5 August 2025 (Location TBC)
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.
Responsibilities
Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
Developing new growth and recruitment tools and ideas
Promoting flexible volunteering and the volunteer strategy
Assisting with running our social media accounts
Working with and empowering our volunteers to develop plans for growth
Planning and setting up Juniors Sections in new and existing locations/units
Delivering assemblies in schools
Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
Supporting the delivery of funded outreach projects
Requirements
Previous experience of working with volunteers
Experience delivering on multiple project plans simultaneously
Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
Experience delivering workshops and/or training
Self-motivated and able to manage your time and workload effectively
Flexible and enthusiastic
Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
For further information, please download the
Benefits
Flexible Working hours and a hybrid culture
Cycle to work scheme and Season Ticket Loan
25 days annual leave plus bank holidays
Life assurance (4x salary) for those that join the pension
Private medical insurance
Pension (employer contribution up to 10%)
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Growth and Development vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.