Service manager jobs in east of england

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Service to play a pivotal role in our Employment Services in Waltham Forest

Sounds great, what will I be doing?

As an Employment Specialist at Twining-Hestia, you will support individuals with mental health l issues to find and sustain paid employment using the internationally recognized Individual Placement and Support (IPS) model. Based in North East London, you will manage a caseload of clients, engaging them in developing and implementing tailored employment plans to meet their goals. Your responsibilities include conducting career guidance, job searches, CV preparation, and interview coaching, while working closely with clinical staff and community partners. You will also provide ongoing support to clients to help them remain in or return to work, ensuring they receive the necessary adjustments and access to financial advice. Engaging with employers, meeting monthly targets, and maintaining accurate records are key duties. This role offers flexibility, career development, and the opportunity to contribute to a supportive, high-performing team dedicated to improving mental health and wellbeing through work.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

My View Project provides one-to-one psychological therapy, group therapy and Psychoeducational Workshops to unaccompanied asylum-seeking children and young people presenting with mental distress. The project has adapted a psychosocial perspective using our Therapeutic Care Model to address the identified needs of clients using a holistic approach. The team have supported unaccompanied asylum-seeking children and young people by providing therapeutic support since 2015.

The purpose of this post is to provide therapeutic intervention to unaccompanied children and young people who have often been through traumatic experiences, including being trafficked, abused and having witnessed horrific events, as a result of upheaval in their country of origin and along their journey to survival.

Therapy at My View is delivered alongside casework support delivered by a caseworker who supports clients with any issues such as age assessment, housing, access to healthcare, benefits, school enrolment etc. 

This post is exempt from the Rehabilitation of Offenders Act 1974. Therefore, all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared at the application stage.

Hours: Part-time, 21 hours per week.

Contract: Fixed-term contract until 31 March 2027.

Location: Stratford office with hybrid working.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 5 August 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Job description

The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.

Duties and responsibilities 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.

• Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.

• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.

• Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.

Qualifications and experience criteria:

• Experience working with volunteers and/or young people

• Proficiency in Microsoft Office

• Bachelor’s degree or equivalent relevant work experience

• Strong written and verbal communication skills

• Evidence of ability to prioritise and manage administrative tasks

Reports to: London Programme Manager

Salary: £26,368 + £2,271 London weighting per annum

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Closing date: .

Interviews:

Start date:

Place of work: Home with regular travel to schools in London

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Mental Health Recovery Worker
Post no: 643
Salary: Actual salary: £7,975.08 (F.T.E £24,088.00)
Hours: 2x 6-hour shifts per week. 12.25 hours in total (Additional 1 hour for Reflective Practise)
Working Days: Fixed Wednesdays and Saturdays. 5:00pm – 11:00pm
Contract: Permanent
Working base: Luton

About Us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone. 

About the Role

Our Recovery Lounges offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis. The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Recovery Lounge team made up of Mental Health Recovery Workers, Peer Support Workers and volunteers.

Job Purpose

To support individuals to deescalate mental health crisis and improve mental health and wellbeing of patients in hospital. Promote Mind BLMK services through focussed 1:1s and structured crisis interventions.

Entitlements/benefits: 

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata) 
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%) 
• Optional Health Plan 
• In-house and external Learning and Development as appropriate for the role. 
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working) 

If you have a passion for working in mental health and possess the required skills, we would love to hear from you. 

Closedown: 5pm 29th July 2025

Interview dates: Group Interviews 4th August. Solo Interviews 5th August

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Our expert care staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Hertsmere. Designed by families, for families, our hospice building - The Ark - provides a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. 

Shortlisted in three categories for the prestigious 2023 Third Sector Awards, including Charity Chief Executive of the Year and Fundraising Campaign of the Year, the charity has seen sustained growth over the past three years. We are looking for high quality professionals to be a part of our ongoing success.

JOB DESCRIPTION 

We are hiring two Community Engagement Officers to join our ambitious team. Reporting to the Community

Engagement Manager, these two roles will work closely together to support the growth of our Community Giving Program from £310,000 to £650,000 over the next three years.

The Community Engagement Officer will be be responsible for implementing, and supporting the development of, our donor acqusition and retention strategies for key organisations across our catchment area; identifying new opportunities for growth, and analysing the effectiveness of fundraising initiatives to ensure targets are achieved. The post holder will excel at providing exceptional stewardship and using data insight to guide decision-making.

ABOUT YOU

We are seeking a professional fundraiser with demonstrable experience in community fundraising or corporate partnerships. Experience managing a portfolio of community groups or in securing successful long-term partnerships is essential. 

You will be a friendly, empathetic and confident public speaker who enjoys networking with a variety of internal and external stakeholders – able to instantly connect with others and communicate effectively about our work. 

You will hold a full UK driving license and be willing to travel across our catchment area to meet supporters.

Occasionally undertaking weekend, early morning, and evening work – time off in lieu will be given.

Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications. 

Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Applications will be reviewed as they are received, and we reserve the right to close this role early. We therefore encourage you to apply as soon as possible.

Noah's Ark Commitment to Diversity, Equity and Inclusion

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Job Title: Senior Press and Communications Officer

Position Type: Permanent/Full time

Reports to: Founder/Chief Executive

Salary: £35,000

Based at: School Food Matters, The Bridge, 7b Parkshot, London, TW9 2RD

Working Hours: 9am-5pm (flexible)

Pension: School Food Matters pays 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days

School Food Matters is closed between Christmas and New Year

Job Purpose

· To help make SFM the destination for media as the voice for food in schools

· To help increase media coverage for our work across all platforms (print, TV/Radio, digital)

· To develop and maintain our vibrant social media presence

Key Tasks include

· Writing and reviewing editorial, case study and blog content to maintain SFM’s voice

· Work with our Web Developer to maintain the School Food Matters website

· Diary planning to make best use of events and media moments to highlight our work in the media

· Helping to maintain up-to-date and accurate records of media contacts on Airtable

· Produce, edit and co-ordinate video and visual content across SFM’s projects

· Working closely with the Chief Executive on media campaigns

· Ensuring that we maintain a vibrant social media presence (BlueSky, Linkedin, Instagram, and Facebook)

· Managing and maintaining our photo library (Google photos)

· Ensure website is up to date by liaising with project teams for new content

· Understanding and disseminating new processes and functionality of the new website

· Managing our Google Ad grant and ensuring that our ads remain effective

· Tracking our impact on social media and preparing media reports for Trustee Meetings (four per year)

· Liaising with partner organisations for joint marketing of our projects

· Working with the Chief Executive to produce and distribute our newsletters

· Adding press articles to the website and social media

· Maintaining the ethos of the charity and positively promoting our work at all times

· Keeping up to date with safeguarding requirements and reporting procedures

· The Senior Press and Communications Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

 Person Specification

 Essential

· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials

· Experience of getting media coverage

· Strong understanding of using social media to engage audiences and achieve campaign goals

· An eye for design and strong grasp of branding, with experience creating visuals using tools like Canva

· Comfortable using content management systems (CMS) to publish and manage web content — we use Drupal

· General knowledge of issues around school food, children’s health and food education

· Ability to work independently, with high levels of self-motivation

· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines

· Energy, enthusiasm, creativity and tenacity

Desirable

· Experience of working within a network or coalition of campaigning organisations

· Established contacts with media outlets/journalists/bloggers

· Digital campaigning and social networking skills

· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative

· Skills in capturing and editing photo and/or video content to support communications work

· Experience managing or supervising team members to deliver communications projects effectively

If you are imaginative, entrepreneurial, and able to persuade people and organisations to support one of the most important causes in the UK today, this could be the opportunity you have been waiting for. This is an outstanding opportunity to build your professional brand in a transformed organisation with ambitious plans for the future. 

To apply, please submit your CV on Charity Jobs describing your achievements to date in your career and email a short PowerPoint presentation (no more than 10 slides) outlining your motivation and experience to take on this role, to Holly Bell. Please also give Holly details of your earliest possible start date. 

Harris Hill is delighted to be partnering with The Rochester Bridge Trust in their search for a Head of Governance and Communication.

The Rochester Bridge Trust is a historic and independent charity that has provided and maintained free-to-use crossings over the River Medway since 1399. Today, it continues this legacy with a net-zero approach and a strong charitable programme supporting engineering education, heritage, and the environment.

As Head of Governance & Communication, you will join the Senior Management Team and work closely with the Chief Executive (Bridge Clerk) to oversee a broad portfolio—including governance and trustee services, strategic communications, climate action, risk management, and organisational policy. You will be leading a small but dedicated team of professionals, ensuring high standards of performance, compliance, and delivery across your areas of responsibility.

Key requirements:

• Significant experience in a governance-focused role, including supporting Boards or Trustees at a senior level.
• Strong understanding of the legal and regulatory framework of the UK charity sector, including Charity Commission guidance.
• Excellent communication skills, with a track record of drafting policies, governance papers, agendas and minutes to a high standard.
• People management experience, with the ability to motivate and develop a team.
• Knowledge of risk, environmental reporting, or external comms is highly desirable, but not essential.

This is a rare opportunity to take a senior leadership role in an organisation that blends tradition with forward-thinking impact.

• Salary £65,000 per annum, plus great benefits.
• Working days Monday- Thursday, (office closed on Fridays)
• Permanent
• Location: Rochester, Kent. On site 4 days a week, with some flexibility to WFH in the future.

For more information, please submit your CV to

Please note, CVs are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Hybrid – London and Home-based 
Location - Central London

Are you a strategic finance leader ready to shape and drive high performance in a complex, purpose-led organisation? We’re seeking an exceptional Associate Director of Finance to lead a talented team and embed a culture of financial responsibility, transparency, and best practice.

About the Role
This is a pivotal leadership role responsible for the full spectrum of financial management. You will lead and develop a committed finance team, champion operational excellence, and ensure robust governance and compliance across the organisation.

As a trusted partner to the Chief Operating Officer and senior leadership, you will:

• Provide strategic financial leadership, driving insight and clarity in decision-making.

• Lead group statutory and management reporting, ensuring accuracy, compliance, and commercial support.

• Oversee budgeting, forecasting, cashflow management, and investment planning.

• Ensure effective financial controls, risk management, and policy development.

• Build strong relationships with internal and external stakeholders, including boards, auditors, bankers, and investment managers.

• Inspire a culture of customer service, continuous improvement, and professional development within the finance team.

Key Responsibilities

• Actively contribute to Finance Board and senior committees, offering clear, data-driven insights.

• Oversee monthly management accounts, statutory reporting, and year-end audits.

• Lead budgeting and forecasting cycles, delivering clear, actionable outputs for decision-makers.

• Ensure robust management of the balance sheet, assets, cash, and investments.

• Support the development of financial systems and tools to improve efficiency and accuracy.

• Motivate and develop a high-performing team, fostering professional growth and excellence.

• Manage key supplier relationships, ensuring value, compliance, and strong performance.

About You

• We’re looking for a qualified accountant (minimum 5 years PQE) with:

• Proven experience in a senior finance role, ideally within a complex or group structure.

• Strong leadership capability with a track record of developing and managing effective teams.

• Commercial acumen and the ability to see the big picture while maintaining operational oversight.

• Excellent communication and influencing skills, with the ability to simplify complex data for diverse audiences.

• A collaborative and inclusive leadership style.

• Commitment to continuous improvement, professional excellence, and delivering results.

Desirable

• Experience within the not-for-profit sector.

• Experience working across multi-site environments.

• Previous involvement in systems improvement or implementation.

What’s on Offer

• Competitive salary and benefits.

• Hybrid working – home-based with London office presence and occasional travel to other locations.

• Opportunity to work in a values-driven organisation committed to inclusion, integrity, innovation, and making an impact.

If you're a strategic finance leader seeking your next challenge in an environment that values innovation, integrity, inclusion and real-world impact, we’d love to hear from you.

Apply now and help drive financial excellence across an organisation making a difference every day.

Role Summary

This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary.  The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives.  Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team.  They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place.  A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.

Main tasks and responsibilities

Strategic Leadership & Planning

• Support the development of campaign strategies aligned with organisational priorities and timelines
• Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
• Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
• Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging 

Campaign Execution & Management

• Manage campaign logistics including, communications, materials development, and donor cultivation activities
• Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
• Coordinate cross-functional teams including development staff, communications, finance, and external consultants
• Monitor campaign progress against established metrics and adjust strategies as needed
• Ensure compliance with all regulatory requirements and organisational policies

Prospect Research and Stewardship

• Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
• Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
• With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
• Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.

Development Operations

• Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
• Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
• Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
• Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.

Team Leadership & Development

• Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
• Recruit, train, and supervise campaign staff and consultants as needed
• Foster a collaborative team environment focused on achieving campaign objectives
• Provide professional development opportunities and performance management for direct reports

What we’re looking for

Essential

• Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
• Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
• Experience of developing and managing fundraising plans and income and expenditure budgets
• Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
• Experience of delivering excellent stewardship to diverse donor constituencies
• Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
• Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
• Educated to degree level or equivalent

Desirable

• Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
• Experience of working with international fundraising communities and mechanisms
• Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
• Experience of managing supplier relationships effectively
• Experience working collaboratively with board members, volunteers, and senior leadership

Skills and abilities

• Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
• Strong project management capabilities with experience managing complex, multi-year initiatives
• Proven ability to develop compelling cases for support and fundraising materials
• Experience with fundraising database management and prospect research tools
• Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
• Outstanding written and verbal communication skills for diverse audiences
• High level of computer literacy, including Word, Excel and PowerPoint
• Demonstrated ability to lead and motivate teams toward ambitious goals
• Strong organizational and time management skills with ability to manage multiple priorities
• Resilience and persistence in pursuit of fundraising objectives

Key information

Salary: £55,000 per annum, grade 3

Hours: Full time, 36 per week

Contract: Permanent

This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Our benefits

In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.

Wellbeing and work-life balance

• Generous annual leave allowance of 27.5 days holiday plus public holidays
• Enhanced sickness pay to support you through periods of illness
• Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
• Flexible working and hybrid working arrangements where the role allows
• A 24/7 employee assistance programme including face to face counselling sessions
• Occupational health advice and support
• Eye care vouchers for display screen users
• Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work

Financial

• Generous defined contribution pension scheme with employer contribution up to 10% of salary
• Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
• Season ticket and cycle loans to help you spread the cost of cycling to work
• Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
• 20% discount in our NHM shops both online and in store
• Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
• Discounts at local shops and restaurants within the South Kensington area

Cultural and lifestyle

• Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
• Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
• Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
• Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga

Family friendly

• Enhanced pay for maternity, paternity and adoption leave
• Flexible working and hybrid working arrangements where the role allows
• Supportive policies to help you manage fertility treatment
• Paid special leave to help you manage unexpected life events or to make caring arrangements

How to apply

To apply, please complete an online application through our recruitment portal.

The closing date for applications is 29 July 2025.

First stage assessment for this role is likely to take place in week commencing 04 July 2025.

How we hire

We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.

Reasonable adjustments

We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.

If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.

We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.

Recruitment Coordinator

Ref: REQ004406

£25,923 a year

London, E15 2GW/Hybrid Working

(Please note that due to the nature of this role, at least one day a week in the office is required.)

35 hours per week

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Are you customer-focused, driven and resilient? Are you ready to embark on a rewarding journey with a dynamic team? If so, join our Recruitment Team and help us to deliver a 5-star internal recruitment service and provide a fair, inclusive and positive experience for every candidate and new colleague we welcome.

We are also happy to consider part-time working between 25 and 32 hours a week.

The role

We are looking for a Recruitment Coordinator to help us deliver a smooth, inclusive and high-quality recruitment and onboarding experience.

You will:

· support hiring managers and candidates across the organisation, making sure the journey from job advert to start date is as seamless and positive as possible.

· advertise roles and schedule interviews to guide managers through DBS checks and right to work processes,

· be a go-to person for recruitment coordination.

· support the improvement of our onboarding approach and provide data insights to help us continue improving our service.

· For more information about the role’s responsibilities and the skills and experience required, please use the Link to the job description.

About you

We are looking for someone who is organised, helpful and able to stay calm when things get busy. You should be confident working with systems, emails and speaking to different people. You will enjoy helping others and make sure things are done properly.

To do this job well, you will need:

· Experience in admin work, especially in recruitment or human resources

· Good at planning and organising tasks

· Happy speaking to different people and answering questions

· Able to work carefully and meet deadlines

· Understand why inclusion and fairness are important

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, 31st July 2025.

Location: Head Office (Camden)/Hybrid

Salary: £65,968 per annum (Fixed Salary)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 31st July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as the Director of People & Culture at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About Us
Solace Women’s Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.

About the Role

Reporting to the CEO, Solace is looking for someone who is an impactful ambassador, passionate about the women’s sector and the opportunities available across London and wider UK. We are looking for an individual who is dedicated to our cause and who can lead a team to deliver our strategic aims. The best candidate for this role will be a visible and inspirational leader, with experience of leadership and management at this level as well as relevant professional qualifications. They will be able to build effective relationships across a network of stakeholders and deliver projects on time and, due to the nature of the charity, within a restricted budget.

About You
You'll be a visible leader, who is strategic and people-focused, passionate about shaping workplace culture whilst driving organisational success through its people. You thrive in environments where you can foster inclusivity, with a proven ability to work closely with Executive teams and Boards. You'll also be committed to developing talent, building strong and purpose-driven relationships and company culture across Solace.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Credit Controller to join our team. You will join us on a full-time contract and in return, you will receive a competitive salary of £32,000 pa, plus benefits. 

The role is based at our head office in Bethnal Green with the option of Hybrid working after a probationary period.

Vibrance is a registered charity supporting adults with additional needs in London and Essex. 

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.

About our Credit Controller role:

To succeed in this Credit Controller role, you’ll need proven experience in credit control or accounts receivable. Strong communication skills and the confidence to liaise with clients. Good working knowledge of finance systems and Excel. Strong attention to detail and ability to work independently

This role offers the opportunity to contribute to an organisation that positively affects people’s lives.

Key Responsibilities:

Credit Control & Income:

• Proactively chase outstanding invoices via phone and email to ensure timely payment
• Maintain accurate records of communication with debtors
• Monitor the aged debt report and escalate high-risk accounts further to the Operations director
• Prepare and present regular debtor reports and commentary to the Head of Income and Senior Management team
• Resolve invoice queries by liaising with internal teams and clients
• Process incoming payments and allocate accurately to customer accounts
• Assist with reconciliation of income across various revenue streams and cost centres

What we’re looking for in our ideal Credit Controller:

• Proven experience in credit control
• Excellent communication and negotiation skills
• Strong organisational skills and attention to detail
• A collaborative and solutions-focused approach

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We deliver STEP across the UK, through local partners in communities in person, and through our online programme – STEP Online.

We now have an opportunity for a remote Employment Advisor to join the STEP Online team. You will be working with participants, providing high quality 1:1 advice and guidance and delivering group employability workshops, with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.

You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.   

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and coaching
• Experience of reviewing and supervising a case load of participants
• Awareness of Safeguarding people at risk and maintaining professional boundaries
• Experience facilitating group workshops
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in a second language (e.g. Cantonese, Dari, Farsi, Ukrainian) is desirable

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held week commencing 18th August