Service manager jobs in ferndale, greater london

About Shout Out UK (SOUK):

Shout Out UK (SOUK) is a UK-based award-winning political and media literacy organisation with nearly a decade of experience in delivering impactful educational campaigns. Our mission is to defend and amplify democracy by equipping individuals with the critical thinking skills needed to navigate the complex information landscape and engage as informed, active citizens. We have a strong track record of working with educators and young people across various contexts, and we are the secretariat for the UK’s All-Party Parliamentary Group for Political and Media Literacy.

The Position:

You will be joining our small, passionate NGO to lead our resource development. Reporting directly to the Head of Programmes, you will be tasked with developing and producing educational programmes and materials on topics such as Political & Media Literacy, counter-extremism, and online safety. This will involve ensuring resource related KPIs are met within budget and on time, alongside supporting our Head of Programmes in coordinating delivery of projects. Some projects may be handled by you directly at times. Projects and resources can vary from developing media literacy workshops for schools, creating digital assets for counter-extremism training and campaigns, to planning content for city-wide democratic engagement campaigns.

This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.

Key responsibilities

• Plan, update and design learning and campaign resources for schools, colleges and for digital campaigns.

• Support the Head of Programmes in managing and delivering on our diverse projects. 

• Run relevant projects yourself as required.

• Recruit, coordinate and support schools and teachers across the UK to take on our political and media literacy workshops and projects.

• Establish and maintain effective relationships with teachers, councils and other stakeholders.

• Produce and update Elearning resources.

• Occasionally travel nationally and/or internationally, if required.

• Fulfil other duties as reasonably requested.

Skills and Experience:

• Proven experience in resource and curriculum development, preferably in the education or related sector.

• Strong organisational and time-management skills with the ability to manage multiple tasks and deadlines effectively.

• Excellent communication and interpersonal skills, with the ability to build rapport and work collaboratively with diverse stakeholders.

• Proficiency in Google Suite (Docs, Sheets, Slides, Gmail) and other relevant software.

• A strong interest in political and media literacy, civic engagement, and addressing online harms.

• Ability to work independently and proactively, taking initiative to solve problems.

• Familiarity with online learning platforms and virtual communication tools.

• A bachelor’s degree in a relevant field (e.g., education, social sciences, communications) is preferred.

• Strong writing skills are desirable. 

• Must be eligible to work in the UK.

Personal Attributes:

You are adept at working on fast-paced projects with multiple stakeholders. You possess outstanding planning skills, enabling you to work effectively under pressure, prioritize tasks, and consistently meet targets and deadlines. You have a clear eye for detail and extensive experience in developing learning materials, training resources, and educational content for digital campaigns, schools and colleges.

Above all, you understand the resource needs required by schools, sixth forms, and further education colleges. You can build strong relationships with teachers and support staff, and you excel at networking, negotiating, persuading, and problem-solving, all while remaining flexible to meet the needs of teachers and practitioners. You have excellent communication skills, both written and spoken.

This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.

Benefits:

• Unlimited Leave.

• Work Abroad Scheme.

• Opportunity to be part of an impactful project addressing critical societal challenges.

• Collaborative and supportive working environment with an international team.

• Professional development opportunities.

Key Responsibilities:

Corporate Partnerships & Relationship Management:

• Build, manage, and steward relationships with corporate supporters, focusing on the healthcare, legal, insurance, and life sciences sectors.
• Develop and implement AvMA’s corporate partnerships offer, including sponsorship packages and bespoke opportunities.
• Identify and research new corporate prospects, working with colleagues to make approaches and secure partnerships.
• Lead the ongoing development of AvMA’s corporate fundraising strategy and toolkit, ensuring they reflect best practice and meet organisational needs.

Workplace Giving & Employee Engagement:

• Support and promote employee fundraising initiatives, matched giving, payroll giving, and workplace events.
• Provide companies and staff teams with engaging fundraising materials, advice, and digital resources.
• Develop case studies and impact content to showcase corporate and employee fundraising.

Digital Fundraising & Content Development:

• Create and maintain engaging digital content for the corporate fundraising section of AvMA’s new website.
• Use online platforms and digital channels to promote corporate giving opportunities and events.
• Work with our communications team to integrate corporate messaging into wider campaigns.

Data & Reporting

• Maintain accurate records of all corporate activity and income using Microsoft Dynamics CRM.
• Monitor, analyse, and report on performance against targets.
• Use data insights to improve supporter journeys and maximise income

General

• Attend in-person meetings and events as required (travel expenses covered).
• Contribute to AvMA’s wider fundraising strategy and cross-team projects.
• Undertake other reasonable duties as required.

Early Literacy Interventionist (North London)

• £16 per hour

• Working across two schools -  20 hours per week, over 5 days per week, so 4 hours per day

• Contract to July 2026 (with the possibility of extension, funding permitting)

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

You will conduct initial baseline assessments and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. 

This is a part-time role, based across two primary schools in North London. One school is Millbrook Park CE Primary School, NW7 1JF and the other is The Devonshire Hill Nursery and Primary School, N17 8LB. Our preference is for a candidate who will work across both schools, travelling between them in the middle of the day. However, if you are only interested in working 10 hours per week in one school then please state this in your application.

Closing date for applications: Sunday 21st September at 9pm

Interview date: Thursday 25th September

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Birthrights is the leading authority on the fundamental human rights of women and birthing people during pregnancy and birth and our work has never been more urgent.

We need a strong team-player and self-starter who can respond to all enquiries coming into the advice service and who knows when to seek further support, guidance, or information from the rest of the team.

Our advice and information manager, who works 3 days a week, will retain overall responsibility for the advice service provision, bringing the intelligence themes from the advice service to the wider training and advocacy work of Birthrights. You will be supported by the manager to respond and to confidentially record advice enquiries on two days a week, working directly with the advice and information manager and our Legal Lead on any more challenging enquiries that require a response beyond giving individual advice. For example, Birthrights might write directly to a Trust or raise themes from our advice work with the NMC or the Royal Colleges. You will coordinate your schedule with the existing Advice and Information Officer and Manager to ensure that two team members are available throughout the week, with overlap in working days for collaborative working and team meetings.

You will be an integral part of our team. We have a weekly advice team meeting and monthly team meetings. We use Microsoft Teams messaging and calls to support one another and to communicate throughout the day.

Birthrights is a small but mighty charity, and our reputation will be in your hands. We pride ourselves on our expertise in human rights law, and how it applies to maternity care, and on our empathetic and supportive service. We provide legal information, rather than counselling or legal advice, and we make practical suggestions on how and where to advocate to bring about a swift resolution of a rights-based problem. We signpost to other organisations when enquiries go beyond our core areas of knowledge.

As we continue to build capacity within the team, we are focused not only on meeting current demand, but also on looking ahead — identifying the evolving needs of those who may seek our support, and ensuring our approach remains responsive, impactful, and grounded in rights-based care.

We are committed to supporting women and birthing people to access care that respects their rights. Our support includes advocating when those rights are at risk and providing clear pathways for escalation when human rights are breached.

At the same time, we view our advice service as a vital driver of wider systemic change — both within individual NHS trusts and across the maternity system as a whole. Through this work, we aim to highlight patterns, push for accountability, and contribute to building a more just and equitable maternity system.

As the service continues to grow and evolve, we may be able to offer additional hours in the future — and we would welcome your interest in being part of that journey.

It's an exciting time to join us. In 2023 we celebrated 10 years as a small charity, keeping the lived experience of women and birthing people at the heart of everything we do. We continue to champion a human rights framework in maternity care and for human rights law to underpin the regulation of maternity care. You will be one of several new staff, working under a strong board, a new 10 year strategy and a new Chief Executive.

Position: Social and Digital Media Creator
Type: Full-time (35 hours a week), Fixed Term contract until 15th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a part-time or fixed term contract until 15th September 2026.

We’re looking for a Social and Digital Media Creator to join our dynamic social media team!

You'll be a digital native, committed to delivering engaging, accessible and inclusive content to our audience of over 190,000 followers.

Day-to-day, you’ll plan and deliver social and paid media strategies to drive flagship marketing campaigns and daily channel activity. You’ll use insights to increase engagement, raise awareness, attract and retain supporters, and drive conversions against KPIs.

Leading social content production, you’ll be confident in creating videos and graphics. You’ll proactively drive our UGC (user generated content) media, building strong relationships with external community voices to co-produce community-focused videos.

The role also involves planning, writing, building, and sending emails to key audiences using our DotDigital email service provider.

You’ll collaborate with colleagues across the Society to help deliver an ambitious programme of digital campaigns.

If you’re looking for a creative role where you can make a real difference, apply today!

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Wednesday 17th September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Salary: up to £29,000 per annum pro rata  

Location: Home working with some travel across the UK  

Part time (2 days per week/14 hours per week)  

Two-year fixed term contract 

Closing date for applications: 14th September 2025  

First interview: 22nd September 2025 (afternoon) or 23rd September 2025 (morning)  

Second interview: 3rd October 2025 

About Us 

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. 

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

The Landscape Recovery team was set up as a response to the urgency of the inextricably linked nature and climate emergencies. The purpose of this team is to encourage and facilitate cross-Wildlife Trust action on landscape scale recovery, inject the rewilding approaches into the work of the Wildlife Trusts, coordinate land management activities where scale-economies are clear and to substantially increase funding for nature’s recovery across the Wildlife Trusts. The team is developing a range of programmes where RSWT acts as a ‘collective vehicle’ for groups of Trusts. For example, RSWT is leading a programme of peatland restoration through the Precious Peatlands project. Opportunities for such programmes are increasing – the UK is at a tipping point where either wildlife continues to decline or we finally grasp the opportunities of nature’s recovery. 

About You 

Working closely with colleagues at the Royal Society of Wildlife Trusts and with Local Wildlife Trusts, the Land Management Practice Officer will support The Wildlife Trusts Nature Reserves community of practice. This role will focus primarily, in the first instance, on supporting local Wildlife Trusts to reduce their pesticide use. 

The post will help Trusts develop and share knowledge, skills and capacity in the realm of pesticide use reduction and, where possible, also across other aspects of land management. This work will support Goal 1 – Nature’s Recovery – of the Wildlife Trusts’ Strategy 2030. 

You will be a highly organised, collaborative, and an experienced individual adept at managing customer focussed relationships. You will understand the needs of the Wildlife Trusts and the context in which they operate. You will be an excellent communicator – proficient at running meetings, organising information and putting together reports. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

Together, the charities Sands and Tommy’s have formed a Joint Policy Unit (JPU) focussed on achieving policy change that will save more babies’ lives during pregnancy and the neonatal period and on tackling inequalities in loss, so that everyone can benefit from the best possible outcomes.

The JPU’s mission is to secure policy change that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes.

While there is widespread agreement on the need for change to improve the safety of maternity and neonatal services, what that change looks like is not clear.  To save more babies’ lives we believe that a continued focus is required, and that governments should set new commitments to reduce perinatal mortality and preterm births, focused on matching the best-performing countries in Europe.

This role will be crucial to the continued success of the JPU unit; leading, shaping and coordinating all the unit’s work. 

We are looking for an independent and assertive problem-solver, a policy expert who can manage multiple priorities, take the initiative, lead the national conversation and is as excited as we are about taking the helm of this venture for both of our organisations.

The successful candidate will need to have a substantial track record of effectively leading and implementing national policy and influencing programmes, driving change and achieving the desired impact.

You will have considerable experience across research, data analysis, policy development, public affairs and communications.  Additionally, you will be well-versed in research and data management, including analysing complex data and evaluating policy developments.

Experience of being a member of a senior management team with successful, significant and relevant management and leadership experience is also essential.

As one of our team of Infrastructure Engineers you’ll possess in-depth knowledge of implementation to review and maintain the organisation’s technology infrastructure, interfacing closely with the business to understand and support their needs.

You’ll provide technical expertise to build, deliver and improve solutions required to enhance business function, information security and infrastructure you’ll proactively monitor the health of the supported infrastructure, and ensure all components are regularly patched, maintained, and work reliably to meet the needs of the organisation. Partaking and leading activities to continually improve service effectiveness you'll ensure security is maintained at the highest standards achievable.

Working arrangements
 
Please note this is a fixed term contract for 18 months, covering an internal secondment. 

This is a hybrid role, where your work will be split between your home and 1 day per week, on average, at our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

You’ll have strong technical knowledge and practical experience of the following:

• Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune)
• Microsoft Azure cloud services, including Azure Networking, RBAC/IAM and Storage
• Microsoft Security stack tools (Defender, Security and Compliance, Purview)
• Virtualisation Technologies (VMWare)
• Networking Technologies (LAN/WLAN, WAN/MPLS) 
• Storage Management (physical SAN and software-defined)

With practical experience of securing and hardening platforms, as well as experience of using vulnerability management systems, you’ll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools (Manage Engine).

You’ll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security stack systems including but not exclusively vulnerability management. With experience of working in an IT Operations/Service Environment, you’ll have experience in implementing and supporting Azure-based infrastructure solutions, ensuring robust and scalable deployments.

You’ll also have the following skills and knowledge:

• Strong attention to detail.
• Experience of working in an IT security focused role.
• Experience of supporting or implementing retail technology.
• Ability to communicate effectively, both in writing and verbally.
• Excellent analytical and problem-solving abilities, to identify and fix issues.
• Ability to triage and diagnose end user issues efficiently.
• Ability to remain calm under pressure and focused on tasks.

About us 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

​

Interview process

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First stage interviews will be a short one-way video interview; successful candidates will then be invited to attend an interview via MS Teams, with final stage interview held at our London offices. 
 
How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

As Head of Digital Engagement you will lead SPANA’s digital presence across web, email, social and emerging platforms – ensuring the organisation’s voice, brand and mission are powerfully communicated to global audiences. You will also provide strategic direction and hands-on leadership to the digital team, fostering a culture of creativity, collaboration and excellence to maximise impact and drive growth. 

This exciting role is responsible for shaping and delivering a compelling and consistent digital experience that drives awareness, deepens engagement and supports organisational priorities in communications, advocacy and income generation. You will play a central role in delivering SPANA’s strategic ambitions through innovative, data-informed digital approaches. 

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role with a salary of approximately £55,000 per annum subject to skills and experience. This role is UK based, and candidates must have the current right to work in the UK. SPANA staff work remotely, attending our London office once or twice a month (or more if preferred). 

SPANA offers benefits to staff including a health care cash plan with Medicash, and generous pension scheme with SPANA contributing 10% if the employee contributes at least 5%.

Full details and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 21 September 2025.

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in London.

• The London Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The London Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Friday, 19th September 2025 at 9am
Interviews: On a rolling basis, or w/c 22nd September 2025
Start date: Ideally Monday 20th October 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an organised and committed Team Assistant to deliver excellent donor care to all our supporters. This is a varied and engaging role within our Individual Giving and Communications team, providing vital support including processing donations, responding to supporter enquiries, and ensuring our donors receive a first-class experience.

You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

If you are motivated and enthusiastic, have a keen eye for detail and a proactive, hands-on approach to managing multiple priorities, we’d love you to join our small, friendly team.

Background Information and Purpose of Post

This post is a pivotal role in enabling HI UK to maximise our income from individual donors, regular donors and other supporters, via excellent donor care and accurate, up-to-date data.

The purpose of the post is to:

· process donor data and donations accurately and efficiently into the fundraising database.

· help HI UK provide a first-class experience to its supporters

· provide administrative support to the Fundraising Manager and the Individual Giving team

· manage volunteers where appropriate on a day-to-day basis and provide ongoing training and support

· support the IGC team with social media and content production.

Main Duties and Responsibilities

Data entry

· Input donations, pledges and other donor data into the fundraising database (Advantage Fundraiser) and assess the accuracy and validity of the data.

· Input and set up regular donations accurately.

· Reconcile finances at the end of each month with the support of the Fundraising Manager

· Manage and maintain up to date records for Gift Aid.

· General database housekeeping tasks.

· Compile and present accurate queries and reports as needed by the team.

Donor care and communications

· Be the first point of contact for all existing and prospective donors and represent HI UK in an efficient, effective and professional way.

· Provide individual donor care, including answering queries and dealing with complaints.

· Draft, produce and send written correspondence such as emails, thank you letters and other relevant documents for donors.

· Review and update call-handling procedures for use by all staff members.

· Improve knowledge and understanding of supporters and develop donor relationships.

· Ensure compliance with GDPR and other data protection legislation in all processes and activities.

· Work with the Media Officer to maintain HIUK’s social media presence to increase supporter engagement in line with our Individual Giving and Communications strategy.

· Respond to enquiries via social media and moderate comments.

Administrative support

· Provide general administrative support to the Individual Giving and Communications team.

· Contribute to the development and implementation of effective processes and automation between the Fundraising, Communication and Finance team members.

· Review and update Fundraising and Database guidelines.

· Maintain an efficient record-keeping system for donation forms, including saving electronic copies of donations and Gift Aid declarations.

· Resolve queries about donations (e.g. unsigned cheques).

· Support the weekly reconciliation of donations with the Finance department (i.e. ensuring that what is banked matches the fundraising database).

Volunteers

· Assist with the recruitment and induction of Fundraising volunteers.

· Support, guide and supervise fundraising volunteers on a daily basis.

· Work with volunteers to manage stationary and stock levels.

Other

· Participate in internal/external meetings and other functions as necessary.

· Undertake any other reasonable duty consistent with the nature of the job and its level of responsibility.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview. 

Work for the Association of British Neurologists in an exciting opportunity to make your mark on an influential and nationally recognised organisation that is changing the way it delivers its communications.

The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.

About the role
Working within a small team, you will be an imporant part of communications & marketing for a membership association supporting the vital work of neurologists across the UK. This varied and rewarding role is ideal for someone looking to gain hands-on experience, work in a small team and have the ability to shape the direction of communications strategy. This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development. The successful candidate will work closely with the Engagement Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.

About you
We are looking for somebody with the following skills:

Essential

• Excellent & versatile written communication
• Experience of drafting accurate and purposeful copy for marketing and communications materials
• Good knowledge of social media platforms & strategies
• Excellent organisational skills
• Ability to work independently within a small agile team
• Excellent prioritisation skills
• Experience of creating high-quality design and graphic assets
• Quick learner with a desire to expand knowledge

Desirable

• Experience of Canva/Adobe Photoshop
• Experience of video editing, esp. for social media
• Experience of managing social media accounts
• Knowledge of membership associations or the charity sector
• Interest in health, science, or the medical charity sector

Benefits

- 28 days annual leave + 8 public holidays (pro-rata)
- Generous pension contributions: you put in 1%, we’ll put in 10%
- Professional development programme including regular 1:1s, appraisals and training opportunities
- Hybrid working and flexible hours
- Time off in lieu for ABN event attendance
- Generous health plan with Simply Health

Summary

Working with the Philanthropy team, the Senior Philanthropy Manager – Trusts & Foundations will play a key role in driving new high-value relationships with Trusts & Foundations and raising six and seven figure income for our three charities: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. 

As a member of the Philanthropy team, this role will work with colleagues and the Head of Philanthropy to help shape and develop our new fundraising strategy. The Senior Philanthropy Manager – Trusts & Foundations will predominantly look after relationships with Trusts & Foundations, but there may be a small portfolio of Major Donors within the prospect pool, which may grow over time depending on the demands of the Philanthropy team. 

The role will be responsible for developing and managing relationships with trustees, influencers and staff of grant-giving organisations, leading on often complex, large-scale projects and solicitations. As well as sharing team responsibility for achieving ambitious annual income targets, as a senior member of staff, the Senior Philanthropy Manager – Trusts & Foundations will be expected to play a strategic role within the team, proactively leading on new initiatives, decision making and problem solving. 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation.  Our collective mission is to build the foundations of a healthier society. 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about: 
 

• how we approach recruitment 
 

• our team, culture and values 

• the benefits of working with us 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development 
 

Key Responsibilities

Communication and networking 

• Write clear and compelling fundraising proposals to charitable Trusts and Foundations that have the capacity to make six- and seven-figure grants and donations. 
• Build effective, senior-level relationships with trustees, influencers and staff involved with charitable Trusts and Foundations, as appropriate meeting and liaising directly with funders as the ‘face’ of Guy’s & St Thomas’ Foundation, while also supporting senior staff, academics and clinicians to communicate with funders and work to a brief to achieve objectives. 
• Work with academics and clinicians where required/appropriate, to develop the strongest possible case for support for major projects, for use in presentations, proposals and reports to Trusts and Foundations. 
• Work with the key stakeholders to ensure an effective stewardship programme is in place for Trusts and Foundations donors, including reports, letters or other documents that may at times deal with complex, contentious and sensitive situations. 
• Act as a Trusts and Foundations specialist on behalf of Guy’s & St Thomas’ Foundation. 

Decision making, planning and problem solving 

• Identify a range of internal fundraising priorities that will engage the interest and charitable objectives of Trusts and Foundations. 
• Work with the Prospect Research team to build an ongoing pipeline of high-calibre, qualified prospects with the capacity to give significant support to priority projects. 
• Balance the coordination of a large number of complex relationships and fundraising projects with the ability to respond appropriately to new opportunities as they arise. 
• Prioritise effectively, balancing urgent vs. important calls on your time, and making decisions about how to use your resources to maximise income for the team. 
• Take a long-term planning approach to the Trusts and Foundations portfolio, mapping out donor development plans for key accounts, and developing a calendar of activity for the year ahead, taking into account key deadlines and interdependencies. 
• Make independent professional decisions and advise colleagues as appropriate. 

Service delivery 

• Generate annual income according to agreed targets – both individual and team. 
• Manage and implement the Trusts and Foundations programme, and work with colleagues and the Head of team to develop and implement strategy and plans. 
• Achieve KPIs as agreed with the Head of team, e.g. for meetings, pledged income. 
• Establish gift agreements with funders that meet both their and the Foundation’s needs. 
• Contribute proactively to team planning and performance monitoring, ensuring the programme is strategically focused to maximise its potential for sustainable growth. 
• Show enterprise and creativity in developing Trusts and Foundations fundraising. 
• Respond appropriately to stakeholders regarding requests for fundraising assistance. 

Analysis and research 

• Contribute to team-wide evaluation of the Trusts and Foundations programme in order to inform annual planning and wider departmental strategy. 
• Ensure that donor details and communications relating to your portfolio are adequately stored on the database and run data analysis and modelling as required. 
• Benchmark activity with other relevant organisations and use statistical results and trends to support new activity. 
• Undertake research, and work effectively with the Prospect Research team, in order to inform prospect cultivation. 

Team work, teaching and learning support 

• Form and communicate a clear vision of what is to be achieved, sharing plans with other teams as appropriate. 
• Present at staff training and induction events as required. 
• Work with other high-value fundraising teams, as well as the Prospect Research team, to ensure a coordinated approach to prospects. 
• Positively promote the work of the Trusts and Foundations team, both internally and externally, and represent the team – and the wider organisation – at stewardship and cultivation events, as well as at sector conferences and meetings. 
• Assist with other campaigns and special projects as and when necessary. 
• Provide occasional cover for other colleagues within the team and wider department. 
• Undertake other duties as directed by the Head of Philanthropy. 

Working Environment:

The post holder should expect to: 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.  
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.  
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.  

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Ability to comprehend complex situations quickly and develop creative solutions. 
• Ability to be a strategic team player. 
• Ability to effectively build relationships with senior individuals and stakeholders. 
• Attention to detail, working accurately and systematically. 
• Sound judgement and confident decision making ability. 
• Ability to project an organisation positively, clearly and effectively in all communications, written and spoken. 
• Ability to initiate and implement a coherent fundraising programme. 
• Strong organisational and project management skills, with the ability to prioritise and manage a demanding workload. 
• Excellent grammar and writing skills. 
• Ability to negotiate and communicate effectively with a wide range of constituent groups and present a case convincingly in person and in writing. 
• Ability to question results and analyse data to inform new approaches. 
• Computer literate, i.e. Word, Outlook, Excel, databases. 
• Willingness to learn and play a role in the development of the Trusts & Foundations team. 
• Enterprising and creative, with drive and initiative to implement ideas. 

Knowledge, experience, and qualifications: 

• Significant fundraising experience, including successful proposal writing, or transferable income-generation experience. 
• Experience of undertaking large-scale projects. 
• Experience of bringing together different stakeholders to achieve results. 
• Experience of working to tight deadlines. 
• Experience of working with Trusts and Foundations within fundraising. 
• Experience of fundraising five and six figure (or higher) donations. 
• Knowledge of Raiser’s Edge or other similar fundraising database. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 15th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.