Service manager jobs in greenwich, greater london

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Volunteering Matters works with around 5,000 volunteers, 7,500 beneficiaries and 60 projects throughout England, Scotland and Wales each year.  At present, records are locally managed, relying on project-based IT solutions to record and report on activities.  To improve our efficiency in this area, we will be introducing a new digital platform for use across our work.  In spring 2025, we will be inviting potential providers to tender, asking them to tell us how they can work with us to develop an organisational-wide digital management tool that helps us manage our volunteers and activities more effectively.

In this role, you will operationally manage the activities and tasks outlined in the CRM project plan, working closely with the Head of Volunteering & Engagement, the CRM Strategic group and the CRM Working group.  The project plan includes four stages: (1) Understanding/prioritising our organisational needs, (2) Mapping potential providers, (3) Commissioning and deciding on a provider, (4) Implementation of a new system. We are currently at Stage 2, moving into Stage 3. 

This is a fixed term role with a two-year commitment (18 month contract) and delivery plan.  You will work closely with the National Volunteer Engagement Manager to help embed the new VMS or CRM across our delivery team, working practically and equitably with colleagues to understand any individual challenges or needs and finding appropriate ways to support them. 

We’re looking for a highly organised and proactive CRM Project Manager to lead the next phase of our CRM development project.

You’ll operationally manage the delivery of our CRM plan, support the commissioning of a new system, and develop and drive forward a clear implementation strategy. You’ll work closely with internal teams and external providers to ensure smooth delivery, while coordinating training, ensuring compliance, and embedding inclusive practices.

If you’re experienced in project management, stakeholder engagement, and system implementation — and you're passionate about making a difference — we’d love to hear from you. 

The post will require occasional travel to various locations in the UK.Please refer to the full job description for further details.

DBS/ PVG 

This role requires full DBS/ PVG clearance. 

Our Values & Way of Working: 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer. 

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply  

Please send a updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.  

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre,  projects managed include those for older people, youth, children centre services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.

The Role

The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the

Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.

Duties and Responsibilities

Management of the Community Centre

• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.

• Ensure compliance with employment law and that we follow good practice regarding HR.

• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.

• Oversee the maintenance of the building - including building maintenance and improvement

programmes.

• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of

policies and procedures.

Management of staff and Volunteers

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.

• Ensure effective management of HR including recruitment, supervision and development of

employees, contractors, and volunteers, including carrying out DBS checks as

necessary.

• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.

Working with Others

• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.

• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.

• Prepare reports for funders, PRM and annual general meetings.

PR/Marketing and Fundraising

• Oversee the development and implementation of an income generation & marketing strategy.

• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.

Financial management

• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.

• Code invoices to ensure that income and expenditure is allocated to correct projects.

• Ensure best practice in all financial matters.

Project Management

• Support and oversee the continued delivery of high-quality services and activities.

• Devise and implement robust impact monitoring and evaluation strategies for all projects.

• Ensure all projects are correctly risk assessed and supported.

Edward Woods Community Centre has a small team of employees, tenants, volunteers and a

wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.

Closing date: 29th June, with interviews taking place from the week commencing 7th July.

Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.

Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:

• Prisons and community criminal justice
• Homelessness and street outreach
• Smoking Cessation
• Individual Placement and Support (IPS)
• Children and Young People
• Scottish Services

If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.

Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.

Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.

Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The role

CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.

You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.

You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.

You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.

As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.

Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.

About you

You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.

You’ll be an excellent writer, with experience of writing tenders, bids and proposals.

You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.

Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.

Why work for Change Grow Live

We put our values into action. We trust and believe in our staff.

Be part of an amazing team.

Competitive pay (including London weighting if applicable), pension and other benefits.

Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.

We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.

Salary Range (pro rata if part time)

CGL points 47 to 52 (£52,221.35 - £57,786.02)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

30/6/2025

Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.

The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success

Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care

What You’ll Do

• Welcome and support providers on their QSI journey via our QSI Hub.
• Deliver engaging webinars and onboarding processes.
• Build strong relationships with imaging services and ensure they have access to the resources they need.
• Develop and use customer engagement metrics to identify opportunities for improvement.
• Promote success stories and the benefits of the QSI scheme through various communication channels.
• Collaborate with internal teams to enhance our CRM system and customer experience.

What you’ll need:

• Experienced in customer-facing roles, ideally in customer success or account management.
• Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
• Skilled in communication, problem-solving, and CRM systems.
• Passionate about quality improvement and making a difference in healthcare.
• Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About Us

The Natural History Museum is one of one of the world’s best-loved visitor attractions, as well as a leading science research centre and commercial event space. We use the unique collection of more than 80 million objects we look after and our unrivalled expertise to tackle the biggest challenges facing the world today. Each year we welcome more than five million visitors from around the world to our sites in London and Tring. 

We’re at a pivotal moment in our history. Our new strategy sets out our ambition to play a central role in tackling the increasing threats facing the natural world. We have ambitious plans leading up to our 150th anniversary in 2031 and are looking for talented people who share our mission and are excited to help drive these changes. Along the way, we aim to offer you a supportive and nurturing environment, with the opportunity to be part of a high-performing team. We’re dedicated to providing opportunities for personal progression through our learning and development programmes and are committed to identifying and providing opportunities for internal progression.

Diversity and inclusion matter to us

We welcome applications from everyone! Diversity, inclusion and the feeling
of belonging matters to us. By attracting people from a broad range of backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional working environment. All our staff work to embody our behaviours of being curious, ambitious, pioneering, teaming up, acting with pace and sharing the wonder.

We know we have more to do, but we’re committed to making sure that everyone who works here feels valued, respected and that they can thrive.

Thriving at the Museum: the way we work

Our vision is a future where both people and planet thrive. To accomplish this, we’re delivering an ambitious strategy by 2031 to create advocates for the planet. To achieve this shared goal requires each of us to behave in ways that help everyone to thrive. We are proud to work at the Museum and have identified the qualities we all need to embody to reach this shared ambition.

We’re ambitious. To make a difference on a global scale we have to push the boundaries and be big and bold not only in our thinking but in the goals we set. We act with integrity, but this doesn’t mean we’re rigid or inflexible.
We drive ourselves and others to be excellent at what we do and identify opportunities to make a difference to the organisation wherever we can. 

We’re curious. We never stop learning. We ask questions to advance our understanding, skills and professional knowledge and look outwards beyond the organisation to learn from others. We seek out and actively listen to different perspectives and to take time to reflect. We’re thoughtful and always receptive to new ideas and ways of working.

We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We relish telling stories to inspire others. We’re passionate about what we do, sharing our own knowledge and expertise. We’re proud of where we work and never take this for granted.

We’re pioneering. We’re not afraid to try something new. We experiment, embrace complex problems and use good judgment and evidence to innovate and take risks. Always adaptable, we’re ready to change our approach.
We don’t dwell on setbacks or get preoccupied with problems – we find solutions.

We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We empower and support each other, sharing information, skills and experience so that all of us are equipped to succeed. We never let difficult moments develop into bad working relationships.

We act with pace. We prioritise action, are efficient and always focus our efforts where we know we can make the biggest impact. We don’t wait to be told what to do - we take the initiative and deliver on our responsibilities with momentum. We’re decisive and once a plan is set, we all get behind it to make it a success.

Role Summary

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

Reporting into the Head of Resources & Planning, this role provides the opportunity to join a Development operations team in driving forward the exciting, ambitious and transformational NHM150 campaign.  You will have the opportunity to be innovative and proactive, as well as utilise your creativity, project management and organisational skills to oversee donor recognition and ensure we are providing a consistent and best in sector experience for our donors and partners.

Main tasks and responsibilities

Stewardship and supporter journey

• Working closely with the Head of Philanthropy and Head of Corporate Partnerships, lead the development of a structured, overarching stewardship programme that works across the Museum. Take a supporter journey approach and ensure the programme includes a creative and innovative range of benefits and recognition to foster well-managed, mutually beneficial and lasting relationships with funders.
• Coordinate stewardship efforts and work with colleagues to produce tailored stewardship plans.
• Provide strategic and day-to-day advice and guidance to staff on stewardship.

Funder recognition

• Work with the Philanthropy and Corporate Partnerships departments to ensure a cohesive approach to the funder benefits matrix and recognition and acknowledgement.
• Advise and lead on funder inclusion with event and event material including, speeches, invites and associated thanking moments
• Lead on the creation and implementation of a funder recognition strategy for each major project and giving mechanism, ensuring consistency with the Museum’sdeli Naming and Recognition Policy and including, but not limited to, funder boards and naming opportunities.
• Lead for Development on work with the Design, Comms, Marketing and Digital team to develop agreed frameworks and ‘lock-ups’ for the NHM’s brand and visual identity. Create agreed procedures to ensure sign-off by all parties which is effective and well-communicated.

Communications and reporting

• Support colleagues in researching, writing and producing high-quality impact reports for funders in line with Deeds of Gift, contracts and other agreements.
• Support the creation of the Museum’s Annual Review, Annual Report and similar impact reporting; ensuring appropriate funder recognition.
• Manage the annual Season’s Greetings cards creation and distribution

Other responsibilities

• Build and maintain strong working relationships with a diverse group of Museum stakeholders, to ensure stewardship plans and activities are successfully coordinated and delivered.
• Responsible for oversight of Supporter Cards for key Development supporters, working with the Database team to create and distribute.
• Develop a strong knowledge of sector best practice through networking, benchmarking against comparable institutions, identifying and undertaking training and development opportunities, and where appropriate implement these best practices at the Museum.
• Record essential information accurately and appropriately, using Development Group systems and the Raiser’s Edge database. This includes tracking agreed and live negotiations for funder recognition and commitments on major projects.

What we’re looking for

Essential

• Significant experience in a fundraising / funder management role, or similar project management experience
• A strong working knowledge of the role of stewardship in the not-for-profit or cultural sectors, with the ability to initiate and manage stewardship activities.
• A proactive, positive and creative approach to stewardship, with the ability to recognise and create relationship-building and strengthening opportunities.
• Excellent interpersonal, oral and written communication skills, with the ability to communicate effectively both face-to-face and through written material such as letters, reports and visual presentations.
• Attention to detail and ability to successfully negotiate with colleagues across the Museum to monitor and deliver donor recognition requirements.
• A team player, able to work flexibly and positively with colleagues to achieve shared goals.
• Excellent organisational and project management skills, with the ability to manage a busy workload, set priorities, meet deadlines and work unsupervised.

Desired

• Experience working on a major capital campaign
• Experience of using a fundraising CRM such as Raiser’s Edge NXT
• Demonstrated commitment to best practice and innovation
• An interest in the Museum and its mission
• Willingness to work occasional evening/weekend events

Key information

Salary: £38,347 per annum, grade 4

Hours: Full time, 36 per week

Contract: Permanent

This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Our benefits

In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.

• Wellbeing and work-life balance
• Generous annual leave allowance of 27.5 days holiday plus public holidays
• Enhanced sickness pay to support you through periods of illness
• Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
• Flexible working and hybrid working arrangements where the role allows
• A 24/7 employee assistance programme including face to face counselling sessions
• Occupational health advice and support
• Eye care vouchers for display screen users
• Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work

Financial

• Generous defined contribution pension scheme with employer contribution up to 10% of salary
• Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
• Season ticket and cycle loans to help you spread the cost of cycling to work
• Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
• 20% discount in our NHM shops both online and in store
• Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
• Discounts at local shops and restaurants within the South Kensington area

Cultural and lifestyle

• Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
• Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
• Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
• Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga

Family friendly

• Enhanced pay for maternity, paternity and adoption leave
• Flexible working and hybrid working arrangements where the role allows
• Supportive policies to help you manage fertility treatment
• Paid special leave to help you manage unexpected life events or to make caring arrangements

How to apply

To apply, please complete an online application through our recruitment portal.

The closing date for applications is 06 July 2025, 23:59.

First stage assessment for this role is likely to take place in week commencing 21 July 2025.

We are 4 Day Week employer

Purpose of the role

Join Brook, the UK’s longest-running sexual health charity and help us shape the future of education, wellbeing, and digital services for young people.

We’re looking for a commercially-minded Business Development Manager to drive growth across Brook’s education, training, and consultancy offers.

It’s a chance to join a dynamic, mission-led team committed to creating lasting change. You’ll play a key role in securing high-value contracts, identifying new market opportunities, and collaborating with colleagues across the charity to co-create services that are needed and impactful.

Essential criteria

• 2 years of account management, or sales experience. 
• Experience of working within the third or public sector

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: London
• Salary: £39,000
• Closing date: 27/07/2025
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
   

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Location: Bexley Refuge

Salary: Unqualified: £28,255 - £29,913 per annum (dependent on experience)

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 31st March 2026 –with possible extension)

Closing Date: 18th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Bexley, which provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

As part of both roles, one of the job posts will be located in one refuge, with the other job post located across three refuges.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.

We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.

About us

The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.

The role

The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.

The key responsibilities of the role are:

• Providing the accounting and financial management function for the charity.
• Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
• Managing the human resource function.
• Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.

 About you

To apply, you'll need to be able to clearly demonstrate:

• An understanding of the charity regulatory environment.
• Financial management and accounting experience.
• Experience in using accounting software.
• Good communication skills, including excellent report-writing skills.
• A high level of competency in Word, Excel and PowerPoint.
• An ability to work remotely under own initiative and manage time effectively.
• Committed to equality, diversity and inclusion.

Location

Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.

Benefits

We are committed to providing our employees with a supportive and engaging environment. We offer:-

• Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
• Ongoing professional development and training opportunities.
• A standard 35-hour working week for full-time positions.
• 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
• Additional leave between Christmas and New Year
• 5% employer pension contribution (with 5% employee contribution).

Our values

The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.

We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.

Application resources

Full job description and person specification attached.

How to Apply

If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.

Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.

Application deadline: Thursday 10th July

Interviews: Interviews will be held in Manchester on Wednesday 23rd July

Salary: £ 50 000 per annum

Permanent position (from March 2026 candidates may be subject to a TUPE transfer )

Working pattern: Monday –Friday work (some evening and weekends shift work + on call duties)

Working hours: 40 hours per week

Location: Barnet (N12)

St Christopher’s is the supported housing provider for the London Accommodation Pathfinder – an innovative London wide service to improve accommodation and outcomes for young people aged between 16 and 17 in contact with the youth justice system at risk of custody (remand or sentence).

You and your team will be working closely with local authorities across London and the Pathfinder project team to deliver meaningful programs of activity for young people promoting consequential thinking and diversions from offending by supporting positive outcomes, particularly education, training and employment in addition to life and independent living skills within a trauma informed environment.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

Whether you want to further develop your current role, move up the career ladder or transfer to a different service, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

About the Role

We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff.

Key aspects of the job will be: 

· To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.

· To work closely with the local authorities to reduce young people’s offending behaviour and support them to complete their court orders.

· To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.

· To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.

· To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.

· To ensure a trauma informed environment within the home at all times.

Applicants should have

•Hold a relevant qualification in Social Work, Probation, Youth justice, Children’s Residential Care or

Youth Work.

• At least three years’ experience of providing leaving care, housing support or residential care to

Children and young people

• At least one year’s experience of effectively managing a supported accommodation or residential

service for children and young people.

· A good understanding of contextual safeguarding, The Children’s Act 1989 and the Supported Accommodation Standards and Regulations 2023.

· Thorough knowledge of the issues pertaining to young people’s offending, including those relating to alcohol/drug dependency and mental health and complex needs.

· An understanding of restorative justice.

· Working knowledge and thorough understanding of the barriers and challenges that non-white young people face within the criminal justice system

· Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people, particularly Youth Offending Services.

· Awareness of  Health and Safety and GDPR Regulations.

· A strong commitment to person centred and inclusive practice.

· A commitment to the best outcomes for children and young people.

What you should expect from us

• Salary £50 000 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including a certificate in youth justice practice, anti-racism, access to children’s rights and participation, CSE, empowerment, mental health and Social Pedagogy,.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programmes.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. We encourage applications from rehabilitated offenders who are able to act as positive role models for young offenders.

Recruitment Pack

For more information or assistance during the application process, please visit our website.

Closing date: 3 weeks from published date

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent homes.

About the role:

We are seeking a skilled and experienced Strategic Communications Manager to join our Communications team. This role will be pivotal in shaping and executing our communication strategies to support our vision and strategy, working closely with the marketing, brand and digital teams to ensure cohesive customer journey and impactful messaging across all channels online and offline. 

Additionally, this role will involve account management of communications deliverables across the organisation and strategic transport outcome areas and building strong close relationships with key stakeholders in the sector as required. 

What you will be doing:

• Develop and implement comprehensive communication strategies for a range of different B2B and B2C audiences that profile our work and promote our grant, innovation and research products and services ensuring smooth customer journeys at all touchpoints. 

• Ensure that there is a smooth customer journey for different audiences across identified touchpoints, maximising the impact of our content and CTAs for all audiences. 

• Collaborate with the marketing, brand, digital and press teams to develop our content themes, and create content for various platforms including social media, website, email campaigns, and press releases. 

• Collaborate with the brand and marketing team to deliver online and offline events. 

• Support in delivering brand and communications activities for key partnerships and stakeholders as required. 

• Manage projects in an account management type structure, ensuring timely and effective execution of communication plans and initiatives. 

• Anticipate and manage risks and external factors that could influence the communications message, ensuring proactive and strategic responses. 

• Monitor, analyse and report on communication metrics to assess the effectiveness of strategies, KPIs and make data-driven recommendations for improvement to communications and customer journey. 

• Collaborate with innovation, research, and grant team to set creative, clear strategic communications goals that raise awareness and profile our work in the right way, with the right audiences. This will involve creative brainstorming of tools and tactics as well as gathering examples of best practice from industry. 

About you:

Must haves:

• Extensive experience in strategic communications, with a strong background in marketing, branding, and digital. 
• Proven track record of developing and executing successful communication strategies for a range of audiences promoting a range of CTAs. 
• Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences. 

• Experience of creating a range of content for different platforms, from video and infographic to web pages and social media posts. 

• Experience of managing communications partnerships and or campaigns with third party organisations. 

• Strong project management skills, with the ability to manage multiple priorities and deadlines and evidenced experience in ability to record and report effectively on communications projects through systems such as Microsoft Planner. 

• Proficiency in using communication and marketing tools, such as social media platforms, content management systems, and analytics software. 

• Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. 

• Proactive approach to delivery – key part of this role will be to ensure that relevant senior communications colleagues are kept informed and consulted on key projects. 

Nice to have:

• Experience of leading or supporting online and offline events. 
• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.

Reporting lines and relationships 

Reports to: Senior Strategic Communications Manager. 

Key relationships: Other Strategic Communications Manager, brand, marketing and digital team, wider communications team, wider organisation. 

Extra Information 

• The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. 

• Blended working arrangement with three days a week working from home. 

• The job holder may be required to travel around the UK from time to time to attend various exhibitions, events relating to work. This could involve occasionally overnight stays and working outside of normal office hours (including weekends). 

What is the job?

Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.

We are looking for a full-time Making Music Platform Manager. The role sits within our Membership & Services Team and is responsible for the delivery of our Making Music Platform service to members.

Making Music Platform is an online platform to help them run their music groups. It includes:

• A public facing website
• A member login area
• Databases to manage membership and activities
• Email communication with members and supporters
• Tools to help with group management including: document sharing, invoicing, data reporting and taking card payments for memberships, merchandise and event bookings

What kind of talent are you looking for?

You should be organised, practical and proactive - able to work as part of a team and use your own initiative to try new ideas and drive work forward.

The Making Music Platform is an IT product and so good IT skills are needed but that does not necessarily mean in-depth technical knowledge (e.g. html or php). Full training on the specifics of Making Music Platform will be provided. The key things for this role are: a technical, logical and curious mind, and the ability to communicate effectively with non-technical people.

What are the terms and conditions?

The 37.5 hours per week can be worked flexibly, and some from home, by agreement with your line manager. We expect at least 3 days to be in the office in Moorgate. The salary is £32,010/year.

Is diversity important for Making Music?

Yes, it is!

We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.

How do I apply?

We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website vie the apply now link. 

What is it like working for you?

This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

About TimeGivers
TimeGivers is a young, dynamic and rapidly growing charity dedicated to empowering young people to make a positive impact in their communities. As an entrepreneurial organisation in our growth phase, we're building innovative programmes that connect children with meaningful volunteering opportunities, helping them develop empathy, leadership skills and a lifelong commitment to giving back. Our creative approach brings together young people and local organisations along with volunteers from the community and corporates, to create transformative community service experiences.

The Role
We're seeking a passionate and strategic Programme Manager to join our entrepreneurial team. This role is perfect for someone who thrives in a creative, fluid environment and is excited about building programmes from the ground up and developing meaningful relationships with a growing network of partner schools as we scale our impact. This is a London-based role, primarily working at the charity’s headquarters in West London.

Role starts from September 2025. 

What You'll Own

• Building relationships with existing school partners and identifying and onboarding new school partners
• Designing and leading innovative volunteering programmes
• Monitoring and collating impact from the charity’s programmes and refining the charity’s impact data collection
• Managing programme/ event budgets

Key Responsibilities

Programme Delivery

• Promoting the charity’s work with new school and community partners and onboarding new schools
• Preparing proposals and designing and organising volunteering programmes with partner schools.
• Leading the programme delivery across a range of activities, including trips, clubs, giving back days and one-off events an projects
• Recording event data on the charity’s CRM
• Ensuring the safety and compliance of all TimeGivers’ activities including conducting risk assessments and  ensuring adequate staffing levels

Monitoring, Evaluation and Learning

• Compiling termly/ end of year school impact reports
• Collating impact from all school partners
• Liaising with external impact consultants as required, refining the charity’s metrics, impact data and collection

Finance and Fundraising

• Preparation and ownership of event/programme budgets
• Issuing donation requests and receipts to the charity’s partners.
• Recording and monitoring expenditure for all programme activities, liaising with the charity’s finance team when required
• Liaising with the Fundraising team and assisting with programme related grant applications

Join Us if You Are

• Passionate about young people and connecting them with their communities 
• A natural relationship builder
• A creative thinker who loves developing new ideas and solutions
• Organised and practical and able to effectively lead teams in the delivery of programme activities
• Energised by creating meaningful experiences for and working with children
• Committed to safeguarding and child protection
• A flexible thinker and team player able to collaborate effectively across departments
• Passionate about creating exceptional volunteer experiences

Must-Have Qualities

• Strong safeguarding awareness and commitment
• Good communication and interpersonal skills with all age groups and stakeholders
• Experience coordinating events or programmes involving children
• Strong project management capabilities
• Comfortable with data analysis and impact measurement
• Digital-savvy with experience in standard office software
• Proactive problem-solver
• Demonstrated ability to build and maintain strong relationships

Bonus Points

• Experience working with children's charities
• Event management experience
• Safeguarding certification

What We Offer

• Opportunity to shape young people's volunteering experiences
• Chance to build programmes from the ground up in a growing organisation
• Real ownership and impact
• Supportive, mission-driven team culture
• Professional development opportunities
• Chance to work with diverse community partners
• Environment that welcomes and rewards creative thinking

Safeguarding
TimeGivers is committed to safeguarding and promoting the welfare of children. This post is subject to an enhanced DBS check and satisfactory references. All staff and volunteers are expected to share this commitment.

The Office and Services Coordinator (OSC) plays a vital role in ensuring smooth day-to-day operations across The Winch and Belsize Community Library. As the first point of contact, you will be responsible for delivering a warm and welcoming front-of-house experience for visitors, including children, young people, staff, tenants, and contractors. Your main responsibilities will include managing room hire bookings to ensure a positive customer experience, overseeing ordering supplies and managing equipment and handling queries, phone calls, and mail correspondence with professionalism. You will have general oversight of building maintenance and health & safety compliance, to create a safe, efficient, and wellfunctioning environment for everyone.

This role requires someone with excellent administrative, organisational and financial management skills, and the ability to coordinate multiple workstreams with care and precision. 

You will work closely with the Clinical Director, Board, and other stakeholders to deliver high-quality therapeutic services, manage projects, support fundraising and communications, and ensure our facilities meet the needs of both clinicians and the community. The Centre Manager must be able to work independently and take initiative, whilst also being a collaborative member of a small team. As the face of the organisation, you will be based on-site and have excellent interpersonal skills to be able to communicate with people from all walks of life. 

Key Responsibilities are as follows:

Strategic Leadership: Work with the Directors and Advisory Board to support long-term planning and strategic development. Creatively implement systems and structures to maximise service delivery, productivity, and income. 

Operations and Facilities Management: Oversee the booking and management of clinic and event rooms, maintain high standards of customer service for building users and visitors, liaise with contractors regarding building maintenance and manage the general upkeep of facilities to maintain a high standard of health and safety. Respond to issues in a timely manner and maintain relationships with building users. 

Financial Management: Lead the financial management of the organisation, monitoring project budgets, invoices, licences and debtors. Chair a monthly finance subcommittee meeting and maintain an overview of the entire organisation’s cash flow and projection. 

Governance: Act as the main point of contact for the board of directors and advisors. Prepare and attend monthly board meetings. 

Programme and Event Delivery: Coordinate internal and public events including lectures, film screenings, and workshops - providing logistical and operational support including ticketing, promotions and managing event staff/volunteers. 

Clinical Project Management: Lead operational delivery of funded projects including two subsidised psychotherapy schemes: tracking budgets, collating outcome measures, writing reports, managing timelines and liaising with clinicians and patients. This also includes managing referral pathways, responding to enquiries from patients, sharing referrals with clinicians, and line managing an administrator who supports these tasks. 

Outreach Programme Management: Coordinate our multiple outreach programmes such as two Therapeutic Playgroups, one of which is for refugees and asylum seekers. This involves acting as the main point of contact for programme staff, reporting on their activities and progress to the board, and maintaining the operational frameworks necessary to allow the programmes to thrive. 

HR: Manage all HR elements of the organisation including but not limited to: advertising and recruiting roles, drafting contracts, keeping an up to date log of internal policies, and handling any staff concerns with discretion and professionalism.

Development and Fundraising: Support grant research, writing, and application processes in collaboration with the Development Coordinator. You will be required to liaise with key funders and maintain records, reports, and track project outcomes.

Communications: Lead on internal and external communications, including newsletters, social media and website content.

Person Specification

Essential:

• Project management experience

• Competent in the Google Workspace 

• Familiar with property management and health and safety

• Comfortable with spreadsheets and financial tracking

• Strong customer service and interpersonal communication

• Ability to work collaboratively, discreetly, and flexibly

Desirable:

• Interest in mental health, psychoanalysis or psychotherapy

• Experience in a clinical setting

• Fundraising or grant management experience

• Ability to liaise with people and patients who may be in vulnerable state

• Experience with IT, AV, and livestreaming tools

• Experience with reporting to and working with a board

Key info:

• Salary - £38,000-£45,000 per year pro rata.

• Responsible to - Clinical Director.

• Reports - Administrator (shared line management with Development Coordinator).

• Contracted hours - Up to 5 days a week on site, Monday-Friday, with the potential for one day remote work post-probation. A job share/part time is considered. Occasional evening and weekend work will be required when there are events. 

• Pension - NEST scheme with 5% employer contribution.

For full details, please see the JD attached.