Service manager jobs in haddington, east lothian council

JOB PURPOSE

To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.

To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.

To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.

KEY DUTIES AND RESPONSIBILITIES

Deliver individual strategic projects/business plan objectives for the team

Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards.  This includes:

• Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable

• Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis

• Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process

• Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.

Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:

• Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.

• Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.

Project compliance and quality requirements are achieved by:

• Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.

• Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.

• Escalating risks promptly and appropriately.

• Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.

• Contributing to the design of monitoring and reporting processes.

• Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.

• Ensure that work undertaken reflects and supports equality and diversity.

Support the implementation of best practice systems and processes

Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:

• Providing reports and/or data on trends, compliance, and quality.

• Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.

• Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.

• Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.

• Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.

• Support the development and/or updating of content for information systems.

Maintain expertise and insight

• Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.

• Be proactive in identifying external and internal contacts to inform activity to improve service delivery.

• Advise managers on recent developments in field of work.

• Undertake research and analysis in field of work.

Contribute to team

• Be an active member of the Quality Team, identifying opportunities for your own development.

• Provide regular updates to the Quality Manager regarding partners quality and processes.

•  Contribute to the good and efficient working of the team in delivering against the business plan.

•  Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.

•  Compliance with LCALC policies and procedures, including health and safety.

•  Undertake any other duties as may be reasonably required within the scope of the role.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.

• To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.

•  To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.

PERSON SPECIFICATION – Quality Officer / Central Supervisor

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.

(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.

(3) An understanding of compliance monitoring and performance management.

(4) A proven commitment to continuing professional development.

SKILLS AND ABILITIES

(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.

(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.

(7) Proven ability to identify service delivery issues affecting quality

(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines

(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills

(10)Excellent influencing, negotiating and administrative skills.

(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.

(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.

QUALITIES

(13) Commitment to initiatives to combat poverty and social exclusion

(14) Energetic and self-motivated

(15) Commitment to equal opportunities

(16) Willingness to accept direction and supervision

(17) Willing and able to work outside office hours from time to time

(18) Commitment to the aims of Leicester Community Advice and Law Centre

OTHER REQUIREMENTS

(19)  Must have access to own car and be willing to undertake travel throughout  Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

(20)  Willing and able to work remotely and/or from home.

Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.

Closing Date: 5pm 22 Aug 2025
 
About Us
At Standing Together, we believe no one should live in fear, yet domestic abuse affects millions of people, often hidden in plain sight.
 
We don't provide frontline services. Instead, we work behind the scenes to change the systems that too often fail survivors; from housing and health to policing, social care and beyond.
 
As a second-tier organisation, we support and strengthen the work of others. We bring agencies together, build skills, offer expert consultancy and drive improvements in policy and practice — so that people facing abuse get better, more joined-up support wherever they live.
 
We're best known for developing the Coordinated Community Response (CCR) a powerful model that gets services working together to prevent harm and keep people safe. It's now recognised across the UK and shapes everything we do.
 
Our work is proudly feminist and anti-racist. We know abuse doesn't exist in a vacuum it's linked to inequality, discrimination and injustice. That's why we're building a team that reflects the communities we serve, with space for diverse voices and lived experience.
 
We're remote-based but closely connected through shared values, mutual respect and a deep belief in the power of system change.
 
We stand with survivors. We stand for justice. We stand together for change.
 
The Opportunity
Be part of a national team improving how services respond to domestic abuse.
 
This role exists to promote and support DAHA Accreditation among housing providers and local authorities, ensuring they embed effective and survivor-centred responses to domestic abuse. Its main goal is to drive system and culture change in the housing sector, improving safety, support, and outcomes for survivors of domestic abuse through the implementation of DAHA's nationally recognised standards.
 
The role directly contributes to Standing Together Against Domestic Abuse's mission by embedding domestic abuse best practice into housing systems at both strategic and operational levels. By building partnerships, delivering training, supporting accreditation, and influencing policy, the role ensures the housing sector plays a proactive part in a coordinated community response—ultimately helping prevent abuse, safeguard survivors, and strengthen institutional accountability.
 
This role addresses the critical gap in how housing providers respond to domestic abuse. It helps standardise and raise the quality of responses, ensures survivors receive safe and appropriate support, and builds capacity across housing systems to prevent harm and hold perpetrators accountable. The added value lies in reducing harm, driving consistency, improving survivor experiences, and supporting organisations to meet their legal and ethical responsibilities through accreditation and training.
 
Our Offer
 
Starting Salary: £29,556.00
Hours: 35 hours a week (Mon–Wed, 9 am–5 pm)
Contract: Permanent
Benefits: Remote working • 25 days holiday plus bank holidays (pro rata) • Extra leave for birthdays and cultural occasions • Flexible working • End of year shutdown • Learning and development opportunities
 
How to Apply
 
Read: The Job Description
Produce: A CV (max 3 pages) A short cover letter (max 1 page) telling us why you're a good fit
Submit: Apply via the Hireful website
 
Note: You'll need the right to work in the UK. The role also requires an enhanced DBS check (we'll cover the cost if you don't have a current one).
 
Key Dates
 
Deadline: 5pm 22/8/2025
Interviews: 01/09/25 - 02/09/25 (online via MS Teams)
Note: We review applications as they arrive and may close early if we find our shortlist, so do not delay.
 
Before you Apply
We often receive a high number of strong applications, and shortlisting can be difficult. One thing that really makes a difference is when candidates follow the application instructions carefully, it shows attention to detail and gives a great first impression.
 
We also understand it can be tempting to reuse content from other applications. But what we're really looking for is something genuine; a clear and concise explanation of why you are the right person for this role.
 
So please take a few moments to read everything fully before you apply. It helps us see your strengths more clearly, and it gives you the best chance of standing out for Standing Together.
 
We're genuinely looking forward to hearing from you.
 
REF-223 267

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across North, Mid and Central Hampshire.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11304 Stroke Support Coordinator

Location: Home-based, Hampshire, specifically North, Mid and Central Hampshire (Basingstoke/Winchester area) However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Salary: Circa £18,812 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 24 hours per week

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 17 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNPF

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Energy Adviser – East Anglia

Job reference: REQ004400

Fixed term until March 2026.

£27,853 per year

Field based in East Anglia with working from home.

(The role will require travelling in the Midlands but will work from home most of the time around meetings and workshops.)

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.

Full time- 35 hours a week

The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.

The role

In this role you will be:

· Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.

· Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.

· Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.

· Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.

· Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.

· Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.

About you

· You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.

· You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.

· You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.

· It is essential that you have a good working knowledge of IT including Microsoft Office Products

· You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 12th August 2025.

The vacancy

We are seeking to appoint one lay member to sit on our GOC Council.

About the GOC

We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.  For more information about us please visit our website:optical. org.

About the Council

The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in eye care services.  The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians).  At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales.  One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary. 

The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders. 

Remuneration and time commitment

Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses).  The member fee includes time for reading and preparation.

The appointed member will be expected to commit approximately 2-3 days per month.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at Level 29, One Canada Square, London, E14 5AA. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.

How to apply:

Please email the the following to appointment@optical. org

· your CV outlining your employment history, any relevant voluntary work, public service or other experience; together with any relevant professional, academic or vocational qualifications;

· the application form, stating how your experience matches the criteria for the vacancy you are applying for; and

· complete the EDI monitoring form linked in the candidate pack (this is an online form and does not need to be included in the email with your CV and application form).

APPLICATION DEADLINE:  midnight on Sunday 10 August 2025.

Online interviews will be held on between Wednesday 15 and Thursday 16 October 2025.

If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours. 

We welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.

 

 

£46,520 (£58,150 FTE) per annum

Part time, 28 hours per week

Permanent contract

*Home based role (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)

A physiotherapy role like no other

Are you a registered physiotherapist seeking a fresh challenge? Are you interested in leadership and looking for your next career opportunity? Do you want to use your knowledge, skills and experience to support other physiotherapists, students and support workers? Would you like to help shape the future of the profession?

As a Professional Adviser for the Chartered Society of Physiotherapy (CSP), you can achieve this and more. We have an exciting role serving the Yorkshire and Humber region.

Ideally you will be based in, or within easy travelling distance of Yorkshire and Humber to meet the requirements of the role and engage in member-facing activity.

This is a totally different role where you will use your professional knowledge, skills and experience, working with the physiotherapy workforce and other stakeholders across the UK to improve and transform practice and service delivery. You will work with colleagues across the CSP to develop resources and approaches that will facilitate and empower members to demonstrate the impact and value of physiotherapy to the populations they serve.

This role has both national and regional responsibilities. You will play a key role in the progression and delivery of innovative national projects and lead specific areas of work related to our strategic objectives. In collaboration with national stakeholders, you will play an active role in identifying and influencing developing policy across the UK, looking for opportunities to enhance service provision and improve patient outcomes and experience through better provision of physiotherapy.

The CSP has a network of regional teams across the UK to support our members wherever they live, work or study. So, alongside a national role, you will join a regional multi-disciplinary team with CSP colleagues from policy, communications and the trade union to develop robust networks and engage members. This role therefore requires excellent communication, influencing and networking skills to enable members to understand, evidence and articulate the value and impact of physiotherapy to influence local decision-making.

It doesn’t stop there. You will be part of a team of professional advisers who provide peer support and a professional advice service to CSP members. There are numerous development opportunities to work as part of other corporate teams, giving you access to a range of experiences such as lobbying government, influencing press and media coverage and working with local physiotherapy services to shape commissioning strategies and decisions.

The CSP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working. The CSP is committed to promoting equity, inclusion and belonging within both the CSP and the profession more widely. It is important that our professional advisers represent the diversity of our members and the populations we serve.

If you are looking for an exceptionally rewarding and challenging role, would enjoy working in a team environment and seeing the difference your input makes to the profession across the UK, this role is for you.

Why work for the Chartered Society of Physiotherapy? 

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. 

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. 

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). 

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.  

Closing date: 10am, 13 August 2025.

Interview date: w/c 1 September 2025.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES 

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Bath and North East Somerset.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11301 Stroke Support Coordinator

Location: Home-based, Bath and North East Somerset. However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Salary: Circa £23,515 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 30 hours per week position

Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 17 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 21 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Energy Adviser – Midlands

Job reference: REQ004402

Fixed term until March 2026.

£27,853 per year

Field based in the Midlands with working from home.

(The role will require travelling in the Midlands but will work from home most of the time around meetings and workshops.)

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.

Full time- 35 hours a week

The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.

The role

In this role you will be:

· Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.

· Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.

· Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.

· Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.

· Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.

· Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.

About you

· You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.

· You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.

· You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.

· It is essential that you have a good working knowledge of IT including Microsoft Office Products

· You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 12th August 2025.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

You’ll join our cross-functional Product & Engineering team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists you will develop user-facing applications using technologies like TypeScript and Next.js. You’ll also interact with our backend systems using PostgreSQL databases and GraphQL APIs. In addition, you’ll help design, build, and maintain serverless functions on Google Cloud Platform to support our data ingestion pipelines.

This is a hands-on role with plenty of scope for technical leadership and mentoring, alongside the opportunity to shape our engineering practices and culture. You'll be part of a supportive, collaborative team that cares deeply about accessibility, usability, and delivering tools that genuinely improve learning.

�� What You’ll Be Doing

• Building responsive, accessible web interfaces using TypeScript and Next.js

• Designing and writing clean, well-tested code that’s easy to maintain and scale

• Acting as a go-to person for key areas of our codebase, while supporting continuous improvement

• Championing new tools or practices that improve the developer experience

• Supporting and mentoring colleagues across the team

• Taking part in our on-call rota to help keep our products reliable and available

• Collaborating with others across the organisation in multi-disciplinary squads

• Contributing to planning, retros, and the wider culture of Oak

�� What We’re Looking For

• Solid experience building production-level web applications with TypeScript and React/Next.js

• Experience working on cross-functional product teams in agile environments

• Understanding of automated testing and how different types (unit, integration, etc.) add value

• A thoughtful approach to accessibility and user experience

• Strong collaboration and communication skills

• Comfortable working independently in a remote setup, managing your time and relationships effectively

• A proactive, growth-oriented mindset and a desire to help others thrive

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews in August 2025.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.

Position: S11299 Stroke Support Coordinator

Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week

Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 19 and 20 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Home based, UK
Job type: Full time
Salary: Salary Plan, 39,500.00 GBP Annual
End Date: September 8, 2025 (30 days left to apply)
 
We're seeking an enthusiastic Education Coordinator to help shape the future of chemistry education.
 
With a focus on Northern Ireland, you'll lead regional initiatives, tailoring them to local needs and supporting teachers through workshops and online sessions. You'll build strong partnerships with local education authorities, schools, and teacher networks, and collaborate with national organisations to advance our education policy across the UK and Ireland. You’ll monitor educational developments, contribute to policy-influencing documents, and share our views with policy makers and other stakeholders.
 
This role will require extensive travel throughout Northern Ireland and the Republic of Ireland, including attending and running events for teachers and student teachers, working with members, and meeting key education contacts. Expect to travel about twice a week, depending on the academic timetable, and occasionally work weekends and non-core hours.
 
Responsibilities:
 
Regional engagement and delivery: Lead the project management and delivery of education initiatives tailored to the needs of the local education community, aligned with our strategy. This includes understanding teacher needs, delivering direct support (e.g, workshops, online sessions), advising on the use of our resources, and commissioning internal support to enhance the impact of our services.
 
Local curriculum expertise and relevance: Champion and advise on local curricula to ensure our education programmes remain relevant and impactful for all teachers across the UK and Ireland. This includes providing guidance and advice to colleagues and partners on best practices for local curricula.
 
Partnership and stakeholder engagement:

• Develop and maintain successful partnerships and relationships with organisations and education stakeholders in the region (including local education authorities, schools, and teacher networks) to support the effective delivery of our programmes and initiatives. This also includes engaging with local members to act as advocates for chemistry and showcase best practice in school engagement activities.
• Build and maintain strategic links and collaborations with national organisations, government agencies, sister societies, and other policy influencers to inform the development and advancement of our education policy and resources.
 
Contribution to education policy and intelligence: Contribute to our education policy activities by monitoring educational developments, compiling and analysing relevant information, and drafting policy-influencing documents such as consultation responses and position statements. 
 
What we are looking for:

• A degree in science, preferably in the chemical sciences, or an equivalent qualification, together with evidence of working with schools, ideally with a teaching qualification.
• An understanding of school level, further and higher education and a breadth of knowledge of the education systems in the UK and Ireland together with a deep knowledge of the local curricula.
• Experience of stakeholder relationship management and an understanding of customer requirements, including those of: school teachers; FE teachers, HE academics and support staff; careers advisors; employers; governments and its agencies, and non-government bodies.
• Excellent written and verbal communication skills, including a proven ability to write effectively for different audiences and deliver clear and engaging presentations both online and in-person.
• Good project management and team working skills and experience, with the ability to work independently.
 
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is home-based with the expectation that you will attend the office as needed for your role. If you need flexible working arrangements, please outline this in your application.
 
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
 
About the RSC
 
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in the education of future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
 
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
 
You may also have experience in the following: Chemistry Teacher, Science Teacher, Science Teaching Assistant, Chemistry Lecturer, Science Lecturer, Chemistry Academic, Science Academic, STEM Teacher, STEM Coordinator, Education Advisor, Education Coordinator, Teacher Training, Community Development
 
REF-223125

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the Midlands/ North of England, Birmingham, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.

This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.

Key Responsibilities:
 

Collect and Curate Impact Content

• Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.

Design Campaign Materials and Reports

• Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.

Digital Communications Oversight

• Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
• Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
   

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you!
 
Helpforce is on a mission to revolutionise health volunteering and we need a dynamic, strategic, and results-oriented Head of Business Development to be at the forefront of this exciting journey. This is your chance to shape the future of a rapidly growing national charity, working at the intersection of innovation, impact, and social good.
 
In this role, you'll be responsible for driving the growth of our income-generating portfolio, securing new business, and forging high-value partnerships with the NHS and the broader healthcare sector. You'll also oversee the fundraising function, ensuring seamless alignment between our commercial growth and philanthropic income. This dual role is perfect for a senior professional who thrives on relationship building, business innovation, and revenue generation from both commercial and charitable sources.
 
Since our launch in 2017, we've been pioneers with a clear vision for a nation where volunteering is integral to healthcare being its very best. We collaborate closely with NHS Trusts and other healthcare organisations to co-create expert volunteering models that meet healthcare’s biggest challenges, while generating evidence that showcases the value and impact of initiatives. Our insights empower health leaders across the UK to invest in solutions that enhance patient experience, reduce pressure on staff, and bring meaningful benefits to tens of thousands of people who volunteer their time and talents.
 
This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare.
 
Key Responsibilities
 
Business Development — Core Focus
 
 

• Develop and lead the business development strategy to expand market presence, secure new contracts, and grow sustainable income streams.
• Identify new markets, service offerings, and strategic partnerships that align with Helpforce’s mission and impact goals.
• Lead negotiations for contracts, partnerships, and commercial agreements.
• Oversee the preparation of bids, proposals, and tenders, working with internal teams to ensure high-quality submissions.
• Leverage Helpforce’s reputation and evidence of impact to generate new business opportunities.
• Conduct market research and competitor analysis to inform strategic decisions.
• Build strong commercial relationships with public sector bodies, corporate partners, and health system leaders.

 
Fundraising — Leadership Oversight
 

• Provide strategic oversight of all fundraising activities including trusts, foundations, major donors, and institutional funders.
• Directly line manage the fundraising function, providing leadership, coaching, and performance oversight.
• Support the development of high-quality funding applications, stewardship plans, and donor communications.
• Ensure fundraising activities comply with ethical standards, contractual obligations, and regulatory requirements.
• Work closely with the CEO and Trustees on high-value fundraising relationships.

 
Leadership & Strategy

 

 

• Serve as a key member of the Senior Management Team (SMT), contributing to organisational strategy and leadership.
• Set income targets, KPIs, and performance metrics across business development and fundraising.
• Work with Finance to monitor budgets, forecast income, and manage financial risks.
• Represent Helpforce externally at high-profile events, conferences, and with key stakeholders.

 
Relationship Management

 

 

• Build and maintain relationships with donors, funders, corporate partners, and public sector stakeholders.
• Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees where appropriate.

 
Person Specification
 
Essential

 

 

• Senior-level experience (7 years) in business development, commercial partnerships, or strategic fundraising,
• Experience in a non-profit, NGO, social enterprise, or impact-driven business.
• Proven track record of securing significant business contracts or partnerships.
• Strong leadership and line management experience.
• Excellent negotiation, commercial acumen, and contract management skills.
• Outstanding relationship-building skills with diverse stakeholders including public sector, corporate, and philanthropic partners.
• Experience in setting and delivering income growth strategies.
• Strong written and verbal communication skills for proposals, reports, and presentations.

 
Desirable

 

 

• Sector knowledge: [e.g. healthcare, NHS].
• Knowledge of CRM systems and fundraising databases.

 
Equality and Diversity
 
Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.
 
Location: Remote, but travel to the London office will be required, as will UK wide client meetings.
Salary: c.£62,000 per annum
Benefits: Competitive
 
Closing date for applications is 21st August 2025. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered.
 
REF-223097