Service manager jobs in hayes, greater london

Stewardship is seeking an inspiring and strategic leader to head our Philanthropy Fund service. As part of our Leadership Team, you’ll champion biblical generosity, drive innovation, and lead a passionate team delivering exceptional service to high-impact donors.

You will lead a team of ten to deliver the vision for our Philanthropy Fund within Stewardship’s corporate strategy, lead and grow our Donor Advisory Board service, cultivate deep client relationships and expand our reach across philanthropy networks.  Driving income growth, providing data-led insights as well as representing Stewardship at key events. 

You'll need to be an empathetic leader, able to work strategically and collaboratively across teams.  A strong communicator with a passion for innovation and client relationships who is motivated by seeing lives transformed through Christian generosity. 

This is a 12 month, maternity cover role. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Talent Acquisition Administrator

Location: Vauxhall, Fully Remote

Salary: £25,207 per annum

Vacancy Type: Permanent

Closing Date: 2nd September 2025

Join a Team That’s Changing Lives

At Forward Trust, we do things differently. We’re a national charity with over 30 years of experience helping people break the cycles of addiction, crime, homelessness, and disadvantage. We believe everyone deserves a second chance and that lasting change is possible with the right support. Now, we’re looking for a Talent Acquisition Administrator to join our recruitment team and help us find the people who make our mission possible. If you're someone who thrives in a fast-paced environment, takes pride in being organised, and enjoys making processes run smoothly behind the scenes, this is a role where you can truly make an impact.

About the Role

You’ll be a key part of how we deliver a smooth, efficient, and welcoming recruitment experience for candidates, hiring managers, and new starters alike. Working closely with the Talent Acquisition Lead and Advisor, you’ll coordinate recruitment campaigns from start to finish, manage our Applicant Tracking System, and support onboarding processes. You’ll also have the chance to contribute to job fairs, recruitment campaigns, and employer branding projects. You’ll be joining a small, collaborative team that works remotely, with occasional meetups at our London Head Office for team days, planning sessions, and events.

This role is fully remote, working Monday to Friday with occasional travel. 

What You’ll Be Doing

• Coordinating interviews, assessments, and offers using our ATS.
• Supporting hiring managers with job postings, shortlisting, and candidate communications
• Assisting with issuing contracts, collecting documentation, and initiating DBS and Right to Work checks
• Managing the recruitment inbox and handling candidate and hiring manager queries
• Maintaining accurate candidate records and documentation in line with GDPR
• Helping plan and support job fairs and recruitment events
• Working with our Communications team to support recruitment marketing and employer branding
• Providing admin support across the recruitment and onboarding journey

About You

We’re looking for someone with proven experience in a recruitment or HR administration role, who is confident managing the day-to-day demands of a busy recruitment function.

You’ll also be:

• Highly organised and detail-focused
• Confident communicating with people at all levels
• Able to prioritise and multitask in a fast-paced environment
• Comfortable working independently as well as part of a close team
• Proficient in Microsoft Office (especially Outlook, Excel, and Word)
• Experienced using an Applicant Tracking System (such as Eploy or similar)
• Enthusiastic about making recruitment efficient, inclusive, and candidate-friendly

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Five-month fixed term contract, starting October 2025

About the role

Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.

As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.

About you

To be successful in this role you will have:

• Experience working in telephone and email-based roles in supporter care or customer service
• Ability to organise your workload and maintain a high level of output and accuracy even during busy times
• Ability to handle complaints and objections with confidence
• A proactive and collaborative approach to work
• Strong critical thinking and problem-solving skills
• Flexibility and ability to adapt quickly to changing priorities

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 9 September 2025 23:55

Interview date and location: Tuesday 16 and Wednesday 17 September 2025 via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Membership and Training Assistant to join the Early Career Researcher Network (ECRN) team, supporting the delivery of our inclusive, researcher-led network for early career researchers working across the SHAPE disciplines.

The role

The ECRN Membership and Training Assistant will play a key role in providing administrative support for the Early Career Research Network. The role holder will work closely with the ECRN team and will interact with researchers, universities and other stakeholders, as well as academic Fellows and colleagues from across the Academy.

You will support the ECRN Membership Manager in overseeing the day-to-day operations of the Network’s membership function. Key responsibilities include monitoring membership workflows, responding to member enquiries in a timely and professional manner, and serving as a primary point of contact for early career researchers interested in joining the Network. 

The primary focus of this role will be managing membership and data-related activities, but you will also be providing administrative and logistical support for the Leadership and Advancement Programme and wider Network as required.

You will be confident using Microsoft Office programmes daily, such as Outlook, Excel and Teams and will be supporting with online events through Zoom. You will have to keep membership records up to date on our CRM database, Salesforce and communicate with our members.

The role holder will gain a proficient understanding of our membership policies and procedures and support the management of our online community platform.

You will be expected to travel across the UK from time to time to attend events and meetings with our delivery partners and other key stakeholders where appropriate.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.

Terms and conditions

The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.

To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.

Closing date: Noon on 3 September 2025.

Interviews for this role are currently scheduled for 29 September 2025, but this may be subject to change.

We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

Job title: Housing Caseworker

Salary: SCP scale 35, £44,711 pro rata

Hours of work: 21 Hours per week

Duration of contract: 3 year

Accountable to: Operational Manager

The post-holder will offer specialist legal advice services and provide representation for residents of the London boroughs facing eviction and homelessness. They will ensure that services are delivered to the highest standard, quality assured, delivered in accordance with funder requirements, and under Legal Aid funding for clients who are eligible for Legal Aid.  The post-holder will work in partnership with advice agencies, IKWRO and provide outreach services where required. 

IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.

As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting a housing case worker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.

Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.

Closing date: 31/08/2025

Interview: Week commencing of 01/09/2025

About the role:

Join a team where your presence truly matters. We currently have two Night Concierge roles available within our Westminster service at Harrow Road and Royal Oak, and one position at the Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You’ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life.

Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you’ll help ensure the smooth running of the service. You’ll also be there to provide person-centred, trauma-informed support, whether that’s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps.

At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we’re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you’ll be supported to build a meaningful career in a values-driven organisation that puts people first.

About you:

You don’t need to have done this exact role before but we’re looking for people who are:

• Reliable, observant, and able to maintain clear professional boundaries.
• Experienced in supported housing, security, homelessness services, or similar environments.
• Confident managing challenging situations, including escalating or de-escalating incidents.
• Understanding of safeguarding and the importance of creating a safe environment.
• Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work.
• Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 7th September at midnight

Interview date: Wednesday 17th and Thursday 19th September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

The challenge should you choose to accept it......

We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people to choose The Hospice of St Francis for their committed charitable giving is absolutely key to making the Hospice the incredible place it is now and for the future.  You could be part of that.

With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people.  We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers

Today our free care supports up to 2,000 local people every year, in Herts and Bucks.

We truly are a community hospice
– built and funded by the community, to serve the community.

So where do you come in?

People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.

We are looking for a new Development Officer – someone who brings a passion for hospice care and wants to play a part of driving forward relationship-based fundraising at The Hospice of St Francis.

This is an exciting role for someone who is ambitious about developing new fundraising opportunities and wants to play an important role in growing income at the Hospice.

The opportunity......

You will play a central role in growing income across the Hospice and driving forward new, relationship-based approaches to fundraising.

With a focus on Major Donors and Trusts and Foundations you will personally identify, develop and manage relationships, with a focus on £5-25k+ opportunities.

 You will develop a new approach for managing and fundraising from small trusts and have the opportunity to learn and grow through working with the AD for Development on larger opportunities.

You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.

The must haves.....

• Fundraising Success: At least three years’ experience operating in a Trusts and Foundations role (or relevant transferable skills) and a track record of personally securing and stewarding five figure gifts
• Proposition development: Creative in outlook and with experience of developing donor-centric proposals and reports
• Portfolio management: Knowledgeable in developing and managing a portfolio, and key prospect management tools and systems
• Data management: Experienced CRM user and with working knowledge of Data Protection Laws

The it would be nice to have:

• Institutional Funding or Major Gifts experience: Experience of fundraising from institutions or major donors
• Line management: Of staff or volunteers
• Event management: Experience of running stewardship and cultivation events
• Hospice fundraising: Experience of fundraising in a Hospice setting
• Qualification: A relevant fundraising qualification, from CIOF or other

You know it makes sense.....

• 27 days annual leave (plus bank holidays)
• Wide range of free training courses, plus personal development opportunities
• On-site home cooked food served at a reasonable rate in our bistro​
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!

The challenge should you choose to accept it.......

We are so proud of what we do, and we know you will be to. Stewarding great relationships and inspiring people to choose The Hospice of St Francis to receive their committed charitable giving are absolutely key to making the Hospice the incredible place it is now and for the future.  You could be part of that.

With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people.  We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers

Today our free care supports up to 2,000 local people every year, in Herts and Bucks.

We truly are a community hospice
– built and funded by the community, to serve the community.

So where do you come in?

People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.

We are looking for a new Regular and Mid-Value Giving Officer – someone who brings a passion for hospice care and wants to play a part in establishing an integrated individual giving programme at the Hospice of St Francis.

This is an exciting opportunity to grow the Friends of St Francis, the Hospice’s regular giving programme, develop and test creative new approaches to regular giving and optimise the programme for the digital age.

This is a role that leaves lots of room for creativity and the chance to utilise a broad set of skills to drive sustainable income for The Hospice of St Francis.

The opportunity......

You will play a central role in growing and maintaining income across the Hospice and positioning us as the local charity of choice.

You will help establish an integrated individual giving programme, review and develop our regular giving offering, the Friends of St Francis, and establish a new mid-value segment.

This role will provide the opportunity to develop and test new ways to grow the supporter base whilst driving engagement and retention.

You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.

The must haves......

• Fundraising Success: At least three years’ experience operating and growing income in an Individual Giving Role (or with relevant transferable skills)
• Data management and analysis: Strong data analysis skills with experience of approaches to data segmentation and  developing data management systems and processes
• Project management and collaboration: Ability to manage complex projects, working collaboratively with a range of stakeholders
• Results orientated: Knowledge of developing and tracking KPIS and ability to drive regular giving that maximises ROI

The it would be great to have:

• Mid-Value Strategy: Experience of creating and executing a mid-value strategy
• Line management: Of staff or volunteers
• CRM Knowledge: Experience of DonorFy
• Hospice fundraising: Experience of fundraising in a Hospice setting
• Qualification: A relevant fundraising or marketing qualification, from CIOF or other

You know it makes sense....

• 27 days annual leave (plus bank holidays)
• Wide range of free training courses, plus personal development opportunities
• On-site home cooked food served at a reasonable rate in our bistro​
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!

The Detention Outreach Caseworker is a full-time post on a 12-month renewable contract, joining a small team at the JRS UK offices in Wapping, working closely with the Detention Outreach Manager.

The JRS UK Detention Outreach project supports individuals who are detained in the Heathrow Immigration Removal Centres (Harmondsworth and Colnbrook). This busy and varied role focuses on combining accompaniment, practical support, and assistance to those in immigration detention, especially those who are most vulnerable and struggle to self-advocate. The Detention Outreach Caseworker will make referrals to solicitors and partner organisations where appropriate and liaise with Immigration Services, detention centre staff and others as needed.

The Detention Outreach Caseworker will occasionally support individuals who are released from, but continue to be affected by, immigration detention. Through relationships built across the NGO sector, they will refer individuals to local organisations who can most appropriately assist with reintegration into the community. They will provide in-depth and pro-active support to high-need individuals supported in detention who continue to require long-term accompaniment on release.

The Detention Outreach Caseworker will be responsible for managing their own caseload and work closely with the Detention Outreach Manager to identify themes and trends arising from immigration detention to contribute to the organisations wider strategic work. The post-holder should have a good understanding of and empathy with the issues and challenges faced by asylum-seekers and refugees, with particular focus on immigration detention. They will need highly developed listening skills, personal resilience and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompanying them and supporting them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work in immigration detention.

The Detention Outreach Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of destitute and detained individuals. They will enjoy working in a fast-paced environment and possess excellent communication skills. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.

They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to JRS’ values and commitment to social justice, as well as our commitment to tackling racism and discrimination. JRS UK is committed to providing opportunities to individuals who may otherwise face obstacles in accessing paid work in the asylum and refugee sector and actively encourage applications from black, racialised and other underrepresented communities. 

Community Based/Home Working – South East

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South East of England, East Sussex, West Sussex, Surrey, Kent and Essex.

Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 3rd September 2025, 5pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Benefits

• Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment 
• Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking 
• Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible 
• Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
• Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
• Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
• Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year

The Opportunity  

WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We would like you to join our team of Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach is instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Essential

• Demonstrable experience of successfully working to targets (E)
• Experience providing case management support to a caseload of clients with health and/or employment related barriers·
• Understanding of the practical impact of common health conditions on an individual’s ability to work.
• Ability to manage a caseload of individuals with different needs and goals.
• Practical experience in accessing external support services and well developed networking skills.

Desirable

• Experience of supporting people to obtain or keep work
• Experience of working within health services
• Own personal lived experience of recovery from mental or physical health difficulties

We have two vacancies both full time but one post is for a materntiy cover (12 months).

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Please refer to the Job Description and Person Specification for more details on this role. 

Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

Calling all service leads or managers in CYP Mental Health Services. If you have knowledge of the national CYP IAPT programme and experience of teaching and programme organisation, this may be the perfect opportunity for you.

Anna Freud is seeking a Programme Director to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact, as well as an Employee Voice Forum.

What you’ll do

You will lead the Postgraduate Certificate (Pg Cert) in Leadership for CYP Mental Health Services, ensuring its successful design, delivery and development. You will manage the curriculum in line with NHS England’s Leadership National Curriculum and UCL’s academic standards, oversee teaching and assessment, and ensure the programme remains financially and academically viable. The purpose is to equip managers and service leads in CYP Mental Health Services with the skills, knowledge and reflective leadership capacity needed to drive service transformation and improve outcomes for children, young people and families.

What you’ll bring

Essential requirements:

• Qualifications: PhD/professional doctorate in field of child mental health or a recognised qualification in a core child mental health profession (e.g. psychology, social work, educational psychology).
• Experience: leadership/management experience in CYP Mental Health Services, and experience in curriculum design, teaching, assessment and programme organisation in Higher Education;
• Knowledge: understanding of the national CYP IAPT programme and challenges/opportunities in child and young people’s mental health services;
• Skills: effective communication, interpersonal and organisational skills,  ability to work flexibly and collaboratively and capable of managing budgets and ensuring programme financial viability.
• Commitment: dedication to high standards in teaching and assessment, fostering an inclusive and supportive learning environment, and demonstrating values of equity, diversity and inclusion.

Key details

Hours: Part time: 7 hours per week. Monday to Friday to be agreed and discussed with manager. Must be available to work on the 12 days during the year that the course runs (currently on Tuesdays).

Salary: £67,830 per annum FTE, plus 6% contributory pension scheme.

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Permanent.

Next steps

Closing date for applications: midday (12pm), Friday 12 September 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday 19 September 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in the week commencing 22 September 2025.

How to apply: click on the 'apply’ button to submit an application via our careers website. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

About the role

We’re looking for an experienced and motivated Operations Lead to play a vital role at the heart of our organisation. This is a senior, hands-on post that combines strategic oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems. You will lead the development and continuous improvement of the charity’s infrastructure, ensuring we are well-run, compliant, and set up to deliver real impact. Working closely with the Chief Executive and senior leadership team, you’ll take ownership of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through managing relationships with key external service providers in IT, HR, and finance. You’ll ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. There may also be future opportunities to line manage an Operations Assistant or similar role, as the organisation continues to grow and develop its internal capacity. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

About You

You’re an experienced operational professional who takes pride in making organisations work smoothly, efficiently, and compliantly. You have a strong track record of leading core operational functions - from HR and governance to finance processes, IT systems, and internal infrastructure - and you’re confident balancing both day-to-day delivery and strategic oversight. You understand what it means to work in a small charity: you're flexible, solutions-focused, and comfortable rolling up your sleeves when needed. But you also bring a mindset for continuous improvement - always looking for ways to strengthen systems, manage risk, and support others to do their best work. You’re confident working with external providers and partners, ensuring that outsourced support (in areas like HR, IT and finance) is well-managed and meets the needs of the organisation. You communicate clearly, build strong relationships across teams and disciplines, and take a thoughtful, values-led approach to your work. Most of all, you're motivated by the chance to contribute behind the scenes to meaningful change — ensuring that the operational foundations are in place for the charity to thrive and deliver real impact.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

How to apply

Please visit our website to view the full candidate pack and to complete the application form

Deadline for appications is Midnight 14th September 2025

An exciting opportunity has arisen for a Procurement Stores Officer to join the Procurement team. Your role is to maintain the required stock levels of essential medical and housekeeping equipment to ensure there are no stock outs.

Provision of services include processing deliveries, monitoring stock levels, assisting users with order processing in our order management system, carrying out stock takes as required.

As a part of the Procurement team, the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the team and where appropriate assist in works as and when required to do so.

This role is not open to sponsorship.

Role Requirements

• Responsible for working with Procurement & Purchasing Officer to develop a new process for goods in, collaborating with Helpdesk, Logistics and Security to adapt and improve the goods inwards process to further support all departments.
• Responsible for maintaining stock levels in stores, ensuring accurate record keeping is developed and maintained.
• Building a new process with the support of the Procurement Lead in respect of the Shops stock management system for cleaning and stationery materials to make efficiencies
• Ensure stocks are stored and handled appropriately and correctly rotated.
• Maintain accurate records on-line of stock levels and receipting stock orders as required
• Keeping stock records and pricing updated.
• Making deliveries across site as required if Logistics are unavailable
• Providing reciprocal support to the logistics team as required to cover annual leave/sickness
• Other duties as directed/required by Procurement and Purchasing Officer or Head of Department for ad hoc duties ie bed extensions (training to be provided).
• Placing orders with suppliers as required for stationery, NHS orders, uniforms etc
• Working with the Procurement Team to ensure pricing on goods remain competitive
• Regularly reviewing all Purchase Orders as required to ensure accuracy
• Assisting on reviewing key, preferred suppliers to ensure value for money

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.