We currently have an exciting opportunity for a highly skilled Operations Manager to join our nationwide operations team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £43,527.27 per annum plus excellent benefits.

This role will be home based in Scotland and will take on shared responsibility for the day to day safe and effective operation and governance of our network of 35 centres and nearly 200 volunteer led branches across England, Wales, Scotland and Northern Ireland. You will remotely lead a team of managers, some with responsibility for adoption centres and some managing the development of our volunteer-led branches across Scotland.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

The Operations Department is at the heart of all our cat-related activities and is responsible for ensuring that we help as many cats as possible. We are unique, in that we deliver our work through a combination of centres primarily run by our employees with volunteers support, and volunteer-led branches. The role of the Operations Directorate is not only to support our employees and volunteers in everything that they do but also to deliver the charity’s strategic objectives and identify opportunities for further growth.

Responsibilities of our Operations Manager:

As an Operations Manager you will be responsible for planning, financial oversight, delivery and development of operational plans and objectives across field based branches and centres ensuring that they are aligned to the national strategy and its growth objectives.  Review teams plans to ensure consistency and effectiveness. You will ensure high standards of cat welfare through branches and centres. Monitor and evaluate adherence to CP policies and procedure. Liaise closely with the Cat Welfare Manager in regard a welfare plan for their branches and remedial action where any immediate risk is identified. You will be an ambassador for Cats Protection, raising the profile, through an increased presence, with a view to increasing the public understanding of Cats Protection and its work

What we’re looking for in our Operations Manager:

• significant management experience
• proven Project management experience
• excellent interpersonal skills and experience of engaging and working collaboratively with multiple stakeholders
• proven experience of managing investigations, appeals and conflict resolution
• proficient IT skills, including all aspects of Microsoft Office

What we can offer you:

• salary of up to £43,527.27 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Operations Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 10 February 2022

Virtual interview date: 23 & 24 February 2022

We currently have an exciting opportunity for a positive individual with a commitment to customer service to join our team as Supporter Services Advisor, working 35 hours per week. In return you will receive a competitive salary of up to £21,205.90 per annum plus excellent benefits

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

The Supporter Services team is part of the Cats Protection Income Generation team. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.

Responsibilities of our Supporter Services Advisor:

As our Supporter Services Advisor, you will be responsible for maintaining the CARE database in respect of new and existing contacts and providing administration support within the wider Supporter Services and Income Generation team. You will be the first port of call for enquiries coming into the team from supporters and members of the public. Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service.

What we’re looking for in our Supporter Services Advisor:

• previous experience of working within a customer support role or administration role
• strong customer service experience
• excellent communication skills
• the ability to keep calm under pressure with great credibility
• experience of working with Microsoft Office - Word, Excel, PowerPoint & Outlook

What we can offer you:

• salary of up to £21,205.90 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Supporter Services Advisor and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 3rd February 2022

Virtual interview date: 15th February 2022

Do you want to be part of a team who is passionate about making a difference and delivering insights that drive better development results? Are you up for a challenge, and want to continue developing your career in International Development M&E? Our growing portfolio of complex multi-country Monitoring, Evaluation, Research and Learning (MERL) projects means that we are looking for a dynamic, adaptable and experienced Project Management professional to join our team. 

The Role

You will work as a Senior Project Manager, overseeing the commercial management of projects in close collaboration with the Itad Technical Lead to ensure we deliver to the highest technical standard.   Working within the Project Management Office but with accountability to the Project Director, you will be able to lead the successful commercial delivery of complex projects and programmes. 

Main Responsibilities

• In collaboration with the Project Director, liaise with the client(s), and maintain our highest levels of reputation
• Perform excellent cost control and revenue maximisation, including working with others to ensure financial monitoring, contract management and risk control
• Support internal communication to ensure efficient coordination and decision-making
• Work with the Itad Technical Lead and project Team Leader to ensure that the project is delivering technically excellent work on time and within budget
• Have oversight and manage the project programme, managing timing of inputs and deliverables in collaboration with the Itad Technical Lead and project Team Leader
• Ensure that projects are compliant with relevant (donor and other) policies and guidance, as well as Itad’s values and ways of working, and work to ensure that all project team members are fully briefed on how to ensure compliance
• Manage project resources such as external consultants and Itad suppliers, work with the Project Director and others to address any performance or other issues or needs that arise
• Contribute to bid development and commercial growth, including through communicating our project management service offer
• Participate in Itad internal working groups, contributing to the development of our project management discipline.
• Support the Practice lead in the coordination of resourcing and billing processes across the portfolio

Who You Are

• You have proven experience of delivering complex projects, including financial management, work planning, contract and risk management.  Direct experience within the International Development space is highly desirable
• You are confident and experienced in client liaison and able to quickly establish credible and strong working relationships with a diverse array of people in your work, including senior stakeholders and partner organisations in the Public Health space, such as the UN, FCDO, the Gates Foundation and Gavi
• You have a proven track record in using your strong communication and interpersonal skills to develop and maintain strong working relationships with staff, collaborators and partners from a wide range of backgrounds and cultures
• You are fluent in written and spoken English,  proficiency in French, Spanish or Portuguese would be an advantage

 About us

Itad is a leading consultancy providing technical expertise to international development programmes, projects and institutions. Our work covers a range of sectors, including Education, Health, Governance, Social Protection and Livelihoods, Climate Change and Private Sector Development.  We specialise in MERL and our work ranges from designing Monitoring, Evaluation and Learning systems for multi-million pound initiatives, to conducting long-term impact evaluations across the world.

We make a difference delivering technical excellence and innovation, we foster collaboration and learning, we promote gender equality and social inclusion and we provide our staff with multiple opportunities for personal development.

One of the Practices you would be working closely with is Human Development.  They lead a dynamic and varied portfolio of high-profile MERL projects across four thematic areas: Health Systems Strengthening, Adolescent Sexual and Reproductive Health, Global Health Security, and Global Health Architecture. 

Examples of their current projects include: 

• The Independent Evaluation of the UK Department of Health and Social Care (DHSC)’s Fleming Fund, a £265 million One Health programme, to support 24 Low and Middle-Income Countries (LMICs) in building capacity to tackle antimicrobial resistance (AMR). 
• The Global Fund Prospective Country Evaluation in Myanmar, Sudan and Cambodia, following the success of the strategic reviews of its strategy carried out by Itad in 2015 and 2017. 
• Evaluating UNICEF’s work in health systems strengthening globally, building on the success of our recent work evaluating UNICEF’s efforts to support scale up of prevention of mother to child transmission of HIV and paediatric HIV care and treatment programs over the past decade.
• The Independent Evaluation of Adolescents 360 (A360), an innovative $30 million programme jointly funded by the Bill & Melinda Gates Foundation and the Children’s Investment Fund Foundation to encourage modern contraceptive use and reduce unplanned pregnancy among young girls aged between 15-19 in Ethiopia, Tanzania and Nigeria.

About the position 

The role is based in our offices in Brighton & Hove (East Sussex), but we are open to you working anywhere in the UK. Travel to the office would be expected for key company and team events. You will already have the right to live and work in the UK and be able to undertake national and international travel when conditions allow.

The salary rage for this role is between £41 - £45k plus benefits depending on experience.We offer a comprehensive learning and development programme, flexible working options, 24 days holiday plus additional time off over Christmas and a matched company pension up to 5%. 

We also know that there are great candidates who will not fit everything we have described above, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

At Itad, we are committed to actively promoting diversity, equality and inclusion to empower people both within our organisation and through our work. We know that employees with diverse backgrounds, perspectives, and experiences make us a more effective and innovative company and we therefore welcome and encourage applications from interested candidates regardless of age, sex, gender identity, disability, sexual orientation, race, religion, or belief.

The closing date is February 17 but we will hold initial discussions on a rolling basis. 

This exciting role is a fantastic opportunity for the right candidate to make a difference for children, young people and families in Brighton & Hove and West Sussex.

As Services Manager, you will be responsible for managing the smooth and efficient delivery of Extratime’s services, working with a team that shares your passion for delivering the highest standards of care and support to children, young people and their families. 

This is a senior role that is responsible for operational oversight of all existing and new Extratime services.  A particular focus is quality assurance: ensuring services are delivered to a high standard and fulfil the needs of children, young people and their parent carers. 

Our current offer includes three after school clubs in local specialist schools, two youth clubs at our Portslade Centre and five holiday schemes across all these settings. We also run monthly family events. During the first lockdowns we established a virtual offer, ‘[email protected]’, along with lots of other creative new ways to support families. These have been vital for our families and valued by our partners and funders.

About You

This is a diverse and interesting role that requires the ability work at both a strategic and operational level.  Outstanding project and risk management skills are vital, as is identifying and addressing opportunities for continuous improvement. Excellent interpersonal skills will be important to enable you to build strong and trusted relationships with families and colleagues. You will also play a key role in modelling Extratime’s values, professional behaviours and ways of working, motivating your own and the wider team.

About Extratime

Extratime is an award-winning charity providing play and leisure activities for hundreds of children and young people with and without disabilities across Brighton & Hove and West Sussex. Most of the children and young people at Extratime’s clubs and holiday schemes have learning disabilities. For some, this includes complex medical needs and conditions such as autism. At Extratime they have the specialist support they need to have fun, try new things and make new friends. Families consistently tell us Extratime is their ‘life-line’ and this has been especially important during the pandemic as even the most resilient families with children and young people with disabilities have been extremely isolated and vulnerable. Our virtual [email protected] offer along with lots of other creative new ways to support families have been vital for our families and supported by our partners and funders.

We currently have an exciting opportunity for a dynamic and experienced individual to join our Service Delivery Team as IT Service Support Manager. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £38,638.79 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

The small yet busy Service Delivery Team consists of seven employees, sitting within the Digital Transformation strand. The team provide high levels of service availability and support throughout the organisation to Cats Protection employees and volunteers, seeking to proactively and collaboratively work with suppliers to resolve incidents, problems, or unsatisfactory performance to make sure Cats Protection can continue to provide the best service to our cats. 

Responsibilities of our IT Service Support Manager:

As our IT Service Support Manager, you will be responsible for monitoring the service delivery channels (human, digital, self-service, automated) and activities of the customer services function, collecting and recording performance data, and investigating causes of incidents and seeking resolutions. Escalating unresolved incidents, providing an effective interface between users and service providers supplying all necessary diagnostic information; you will ensure documentation of supported components is available and accessible to all who need to use it.

What we’re looking for in our IT Service Support Manager:

• significant experience within IT service & support, and conversant with the processes used to support the IT services function
• deliver a customer centric service on a daily basis (for all locations, users and systems), in partnership with other IT functions and external suppliers, ensuring that all issues are logged, prioritised and resolved within SLAs
• produce management statistics as required on performance & productivity
• track and analyze metrics; identifying areas of need to create strategies to enhance end-user capacity and minimize reliance on support personnel
• lead the team(s) that provide day-to-day consultation, training, instruction, trouble-shooting and problem-solving to computer users
• manage staff selection, performance, development and training processes to ensure team competencies
• ability to be proactive by anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s)
• ability to convey a level of confidence and professionalism when engaging with stakeholders, influencing positively and persuading others to take a specific course of action when not in a position of authority

What we can offer you:

• salary of up to £38,638.79 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our IT Service Support Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date: 30 January 2022 - however we will be reviewing applications as they are received, so do apply early

Virtual Interview date: to be confirmed as required

Mental Health Resource is an award-winning, independent, local charity working to improve mental wellbeing in our communities through the provision of safe spaces and person-centred mental health support.

Our Hub project provides a wide range of wellbeing activities, peer support groups and 1-1 sessions throughout the week from our base in Tunbridge Wells and out-of-hours support to people at weekends. We enable clients to identify their goals and to support them in their recovery, delivering activities to enhance wellbeing and providing tools and strategies to help them to manage their mental health.

We are looking for an exceptional candidate to lead and manage our Hub project. The successful candidate will have solid experience managing a staff team and have substantial experience of delivering mental health support to a wide range of people including those with enduring and complex mental health conditions.  A qualification in a relevant field or in management will be helpful. 

You will be a collaborative manager, working effectively with clients, colleagues and external stakeholders and will be passionate about ensuring that client voice is at the centre of all we do.  You will need to be able to work on your own initiative and have excellent interpersonal skills.

The role is office-based and may also include some home working where practical. Further details about the project can be found on our website.

For further information please read the job description and person specification.

How to apply

Please submit a CV and supporting statement (maximum of 2 sides of A4) that clearly outlines your suitability for the role against the criteria provided in the person specification to the Office Manager, Mrs Leigh Attwood.Standalone CV’s will not be accepted.

An Enhanced DBS check will be required for this role.

Closing date: Monday 7th February 2022, 9am

Expected interview date: Wednesday 16th or Friday 18th February

Mental Health Resource is committed to equality, diversity, and inclusion and we want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Benefits

We also offer the following benefits when you join our small team:

• Generous annual leave entitlement of 25 days per year increasing to 30 days with 10 years’ service
• 4% pension contribution
• Employee assistance programme, including a free, confidential telephone counselling service
• Flexible working policy, and we are committed to enabling you to work as flexibly as possible, within the operating requirements of the charity. 

Charity Registration No: 1049854.

Job title:                 Regional Engagement Manager South East

Location:                Remote or office working in the South East

Responsible to:     Engagement Lead South East

Salary:£30,000 to 38,000 per annum FTE 

Closing date:         Thursday 3rd February at 12:00pm

Interview date:       Wednesday 9th February 

Although this role is based remotely, having knowledge of employer engagement in the area to the West and/or North of the M25 is required. Please note that although most meetings are virtual, you may be required to travel to client locations in and around Herts/Ox/Berks/Surrey/Hampshire therefore for some roles you should live within a commutable distance without impacting productivity or adding a substantive financial burden to the charity, to be successful in your application.

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

Working for the Head of Engagement in your region, and as part of a team of Employer Engagement Managers, Educational Relationship Managers, Programme Delivery Partners, and Regional Fundraising Officers, you will focus on relationship building in your community and will be responsible for connecting a network of schools, colleges, employers and partners in your dedicated region to deliver work experience opportunities, as well as well as other opportunities through our growing portfolio of programmes. 

Key Duties / Responsibilities: - 

• Outreach to and onboarding of new host employers, helping to grow our employer network to reach ambitious targets for Experience and Progression Programmes (and others as they develop). 

• Account managing relationships with participating employers and other regional stakeholders, supporting them in the design of programmes (where appropriate) and engagement with our leading technology platform. 

• Supporting employers to achieve their aims, through either our free or chargeable services, as appropriate. 

• Outreach to discount and opportunity providers, helping grow the range of discounts and opportunities for young people through our Youth Card programme. 

• Supporting programmes as needed on any contact, phone conversations with stakeholders, programme delivery tasks and wider charity work in support of wider organisation aims and needs, particularly during peak delivery periods. 

Skills / Experience / Knowledge:- 

Essential  

• Experience in a similar environment working with a variety of stakeholders 

• Clear and concise communicator, capable of producing written content to a professional quality 

• Confident liaising with and managing relationships particularly with stakeholders from all levels 

• Comfort and experience in working with technology and data management 

• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery 

• Sociable and confident and happy building and maintaining relationships with multiple stakeholders 

• Comfort in holding commercial conversations with stakeholders, who are seeking chargeable service to deliver income.

Desirable 

• Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage 

• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage 

• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. 

Benefits offered at Speakers for Schools: 

• Work From Anywhere in the UK (now and beyond the pandemic)

• Flexiable working

• 25 days annual leave plus bank holidays plus morning of your birthday off

• Pension scheme

• CharlieHR perks

• Perkbox

• £500 a year training allowance

Diversity at our core  

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply: 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.  

The Journey to joining Speakers for Schools: 

You must have the right to work in the UK without visa restrictions to be considered. 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

Please apply as soon as possible, the closing date for this role is Thursday 3rd February 2022 at 12:00pm.

Interviews will be held on Wednesday 9th February 2022. 

Immediate starts and delayed starts are available.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

The job of a Save the Children's UK Retail Cluster Manager is varied and fulfilling.

• Are you an experienced people manager with the ability to lead, inspire and manage passionate teams of volunteers?
• Do you have a flair for fashion and a passion for sustainable/pre-loved clothing?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Our vision is that every child doesn't just survive but thrives so that they can realise their full potential and go on to change the world.   

 As Trading, we provide a retail offer and channel to our supporters and mass audiences to raise income, provide a local brand experience and engage supporters in specific products/campaigns, through our retail chain and online.  

Save the Children's shops are more than a shop; we strive to create vibrant community hubs providing welcoming spaces where communities come together to create a home for loved products and share ideas. We act in the spirit of children – with generosity, creativity and kindness. 

Job Purpose

As the Cluster Shop Manager, you will oversee a group of our volunteer led charity shops. Harnessing the public`s desire to make a difference in children`s lives, and their yearning for a bargain!

We are looking for a passionate individual who can engage local communities and maintain our high retail standards. But above all, we need a person who can inspire and empower a team, entrusting the volunteers to run the shop effectively and happily, united in a common goal to raise as much money as possible to support children to learn, grow and be protected.

You will take ultimate responsibility for ensuring that the shops are managed in accordance with the organisation's policies and procedures for health & safety, financial safeguards, and the safeguarding of children. You must enjoy the excitement of a retail environment but most importantly, love people and have the ability to lead, inspire and empower those around you.

You will work directly with Volunteer teams to deliver the key accountabilities within your role, building stability within the team and bringing practical ideas on how to develop the business in our shops and their income, through analysing, planning and best retail practices and trends. 

Note: There are 2 Part Time roles available for 3 days per week.  The roles are fixed term contracts for 8-9 months.  Full time equivalent salary is £27,000 per annum

The roles will be a mixture of home-based work/shop visits with regular travel across the region and we would like you to live within the territory.  Currently the 2 areas cover the following locations:

• Portchester, Eastleigh, Hythe, Crawley, Littlehampton, Maidstone, Sittingbourne
• Woodstock, Newbury, High Wycombe, Wantage, Cambridge, Guildford

Main Accountabilities

As the Cluster Shop Manager your key responsibilities will include:

• Supporting Volunteer Teams to meet organisational, trading and industry standards, governance, and policies. Ensure team members know how to apply relevant financial processes and practices that safeguard compliance.
• Be accountable for recruiting and building capacity within Volunteer teams to maximise Trading Hours and meeting non- financial KPI's 
• Be accountable and ensure volunteers are well versed in commercial operations, stock management, processing of gift aid and other critical funding processes that maximise sales and profit, meeting and/or exceeding income targets.
• Maintaining our standards of housekeeping and health and safety requirements through regularly assessing risk, making sure induction, and training content is up to date and imparted to all volunteers so that all shops and those working within are aware of their responsibilities in upholding these standards.
• Understanding the key priorities and focuses of the charity

Person Profile

We're looking for an experienced People Manager with the ability to mould and delegate to equally passionate teams of volunteers. A brilliant communicator, inspirational leader, efficient business manager and unfailingly positive thinker, you must radiate natural warmth and a can-do entrepreneurial approach. And of course, you will have a passion for fashion!

Experience

• Experience of leading teams and achieving results from developing and supporting others
• Retail management experience – including stock control, cash handling and visual merchandising etc., meeting and/or exceeding income targets.

Abilities

• Exceptional people skills, with an ability attract and get the best out of a diverse team of volunteers
• Able to illustrate an understanding of issues that result from working with volunteers
• Ability to drive sales and control costs

Aptitude

• An excellent team leader, achieving results from developing and supporting others 
• Exceptional people skills, with an ability attract and get the best out of a diverse team of volunteers
• Excellent time management skills to ensure the shop runs effectively and your own work/life balance is achieved
• Must be flexible and able to work weekends, Bank Holidays and additional hours, in addition to occasional relief cover at shops
• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Do you have what we’re looking for?

This is an exciting opportunity for a Training & Quality Manager to join Imago. We’re looking for someone to develop and administer training programmes, and take ownership of the processes and activities related to our quality marks, including ISO 9001, Investors in People and Ofsted.

The post holder will schedule training sessions, organise information technology and other resources, and manage course enrolment and attendance. You will develop and deliver in-person training sessions across a range of topics, so should enjoy and be confident engaging with different audiences. You will also arrange any external trainers, and monitor training for effectiveness. In the future, the role will include the development and delivery of external training programmes

In addition, you will carry out quality audits and maintain records and manuals. This involves managing a calendar of quality mark inspections and reviews, which you will lead on, ensuring Imago is able to meet all standards and expectations.  

You must be able to work independently and as part of a team, and will be responsible for providing regular training and quality reports to senior managers.

Applicants must have a relevant quality or training qualification, and recent experience of delivering training programmes and working within a quality assurance framework.

The role is based in Tunbridge Wells but will require some travel across Kent and other areas, so the post holder must be prepared to travel. Car driver essential.

Make a change today!

This exciting new role is part of our commitment to parent carers and the trust and confidence they place in us to care for their children and young people. It offers the right person a fantastic opportunity to make a difference for children with the most complex needs and their families.

By working closely with families, health professionals, school staff and Extratime colleagues, the Complex Needs Practice Lead will share good practice, build skills and confidence across the team, ultimately ensuring the needs of children and young people with complex needs are met and they have fun, try new things and their experience at Extratime is aligned with their longer-term EHCP outcomes.

Key areas of responsibility will be:

• Provide point of contact for Extratime colleagues to discuss strengths, interests and support needs of individual children and young people
• Work alongside Venue Leads (club supervisors) to build relationships with individual children and young people, provide coaching and on the job training for venue staff, and cover for Venue Leads as required  
• Lead the implementation of ‘Supporting People with PMLD Core and Essential Service Standards’ across all Extratime services
• Work in partnership with Education, Social Care and NHS Health Care Colleagues to align support with children and young people’s Education and Health Care Plans (EHCPs)

The post is initially for 2 years, with the potential to extend subject to funding.

About you

We are seeking someone with extensive experience of supporting children or adults with complex needs, including profound and multiple learning disabilities and / or complex medical needs. You will be committed to the value of play for children and young people with learning disabilities and passionate about sharing your skills and knowledge.  You will be an excellent communicator, organised, efficient, flexible, and work well on you own and as part of our friendly team.

About Extratime

Extratime is an award-winning charity providing play and leisure activities for hundreds of children and young people with and without disabilities across Brighton & Hove and West Sussex. Most of the children and young people at Extratime’s clubs and holiday schemes have learning disabilities. For some, this includes complex medical needs and conditions such as autism. At Extratime they have the specialist support they need to have fun, try new things and make new friends. Families consistently tell us Extratime is their ‘life-line’ and this has been especially important during the pandemic as even the most resilient families with children and young people with disabilities have been extremely isolated and vulnerable. Our virtual [email protected] offer along with lots of other creative new ways to support families have been vital for our families and supported by our partners and funders.

Sightsavers is looking for a Compliance and Legal Manager role to work within our expanding Governance team.

Salary: £38,000 - £45,000 pro rata

Location: UK remote (home based) with very occasional travel to London or Haywards Heath, when possible

Contract: Six Month Fixed Term Contract

Hours: This is a very flexible role with the possibility of working part-time

About the role

We are looking for an experienced Compliance and Legal Manager to cover a sabbatical within our Governance team. As a result, this is a fixed term contract which will start in March 2022 and end in September 2022. In this role you will work closely with the Director of Governance, Legal & Assurance and the Controller of Governance and Assurance to provide a multi-disciplinary range of services to the organisation in the core areas of Contract Management, Legal Support and Data. 

Key duties will include:

• Maintaining Sightsavers’ compliance programme for the UK, EU and other national data protection legislation.
• Working with the Director of Governance, Legal & Assurance to provide the organisation with technical legal support, including the management of external legal counsel and representation.
• Providing management and support to the organisation on contract reviews and management and assisting those functions with risk management.
• Providing guidance and support on all areas of compliance with statutory, regulatory, donor and sector/ membership requirements.

This is varied and demanding role with accountabilities across legal, data protection and privacy and compliance and governance. Please read the job description for further details. We can offer a lot of flexibility and this role could be worked full time, part-time, as a ‘split shift’ and will be predominantly home-based.

About you

This is an ideal opportunity to build on your extensive experience gained within a legal, governance or finance environment. You will however need to be based in the UK and have ongoing Right to Work in the UK and be able to commit to the core working hours of 10:00am to 2:00pm to participate in key meetings.

To succeed in this role, you will need:

• Excellent written, verbal and interpersonal skills
• Strong numeracy, ideally in financial or accounting areas
• An analytical approach with excellent attention to detail
• Effective time management skills
• Experience within a relevant organisation function (legal, governance, finance etc.) or department (compliance)
• Knowledge of, or exposure to, one or more regulatory frameworks (EU GDPR,
• A degree or a professional qualification or accreditation in an area related to governance, legal or risk
• Proficiency with Microsoft Office products
• Ability to inspire the confidence of internal stakeholders
• Ability to work with minimal supervision, prioritise work to meet client and sponsor deadlines by working well with other team members. 
• Ability to troubleshoot, multitask, manage deadlines, work independently and take initiative.
• An understanding of and commitment to equality of opportunity for disabled people

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Benefits

Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in our modern and collaborative offices in Haywards Heath, you will find them an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can very occasionally visit London and/ or our offices in Haywards Heath, West Sussex (RH16 3BW)

We anticipate that remote interviews will take place in early February with a view to the successful candidate starting in early March.

Closing date: 30 January 2022 

Permanent, full time, 35 hours per week Monday to Sunday

Closing date: 2nd February 2022 at 11.30pm

Who are we looking for?

We are looking for someone who has experience of managing a team and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and develop a diverse team, in particular volunteers, you may be exactly what we are looking for to join us in this role as Shop Manager* at our shop in Worthing.

 *This role is being advertised as Shop Manager but on appointment your job title will be Community Shop Manager.

What are the benefits?

We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Community Shop Managers do not have a typical day and that's because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.

You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do.

It goes without saying that your volunteers, under your leadership, will run an exceptional shop that will raise as much money as possible for Shelter's work.

How do I demonstrate I am who you are looking for?

You will need to address and provide examples of the following in your application and at interview:

• Experience of managing a team of staff and or volunteers, including recruitment and development of that team
• Experience of providing excellent customer service, preferably in a face-to-face role
• Experience of being enterprising and innovative

How do we describe our Community Shop Managers?

If we were to describe our Community Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Community Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team.

At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Community Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role.

How is this all possible?

It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible!

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for someone to lead the small engagement team of volunteers and part-time staff, continuing and expanding on the multifaceted, multichannel marketing work we have done to encourage engagement.  We aim to increase understanding of the important work we do, across multiple channels and improve the commercial engagement that enables us to offer supported-living housing to people with learning disabilities, autism, and mental health challenges. We work across the web, social media and face to face to facilitate, commissioners, care organisations, families, estate agents, landlords and health services so that our tenants can have a home of their own.For a full understanding of the role please download and read the job description. 

From flexible hybrid working, through mental health awareness and support for our staff through training, 20 days+ holiday and much more we do our best to ensure everyone is able to work in a supportive, fun and engaging workspace, fuelled by our ‘bedrock’ values that encourage growth and development through kindness and social responsibility.

Exciting opportunity has risen to join the Planning and Commercials team within our Integrated Business Services Directorate .

The role aligns to the vision of our future Integrated Business Service Operating Model. The Programme Manager role will support the delivery of major Corporate Programmes by working with colleagues in the Directorate and across the charity in ensuring an effective Programme Management Office (PMO) service is provided.

Integrated Business Services Directorate - Vision & Purpose

The future vision for integrated Business Services is built around our core purpose, which is to 'deliver excellent services that meet our customer's needs and provide the Charity with value for money'. Our guiding principles to underpin our purpose are the building blocks on which the directorate will succeed as follows;

* Customer focused
* Data enabled
* People led
* Continuously Improving
* One Stop Shop
* Flexible solutions

Key Responsibilities

* Provide strategic overview of the planning, management , and delivery of organisations wide, large-scale and complex change projects.
* Centralise, standardise, and set the PMO culture to ensure clear definition , agreement, control and management of all aspects of programmes of work and projects.

Capabilities

To be successful you will be self-motivated , forward thinking and committed to seeking new ways to deliver value for the charity with excellent project management skills, a focus on high quality client service, strong relationship and stakeholder management , with a problem-solving mentality .