Service manager jobs in kippax, leeds

The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.

Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.

This role directly contributes to the Trust’s strategic ambitions by:

• Strengthening public understanding of migraine
• Reducing stigma and misinformation
• Improving healthcare navigation and outcomes
• Supporting clinical and policy change
• Enhancing organisational reach

Key tasks and responsibilities

Producing and maintaining quality information

Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation.  This will include: -

· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards

· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication

· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate

· Identify emerging gaps in information and lead the development of new materials

· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials

· Support staffs learning and build knowledge of migraine

Build key strategic partnerships to assist us in disseminating information on migraine.

· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content

· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence

· Represent the charity externally as a health information expert at conferences and events

· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc

· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner

· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience

· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information

· Explore opportunities of coproduction with other charities to further our reach

Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.

· Updating and maintaining the health information web pages

· Lead the monitoring and evaluation of all health information outputs

· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development

· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information

· Keep up to date with relevant information and research on migraine

· Work with external suppliers such as designers, printers

Research

A very small aspect of this role is to be the focal point for our research administration which will include:

· Being the key point of communication and support for the research committee

· Manage administrative duties relating to new applications for research funding and current grant holders

· Co-ordinate and send out papers for research meetings (once a year maximum)

· Liaising with researchers funded by the charity and ensuring project reporting is up to date

· Liaise with the AMRC as and when appropriate

Other

· Represent the charity at appropriate external events for both the public and healthcare professionals

· Build relationships with healthcare professionals, external stakeholders and members of our community

· You may be asked to work outside of office hours or travel within the UK

· Be a supportive and participatory senior member of the team

· Abide by the charity’s policies, practices and core values

· Support diversity and equality of opportunity in the workplace.

• • nsuring project reporting is up to date
  • Liaise with the AMRC as and when appropriate

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice. 

You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners. 

The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.

Key responsibilities include:

• Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.

• Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.

• Ensure clear case management, boundaries, risk management and reflective practice.

• Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.

• Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families. 

• Maintain delivery tracking and operational dashboards.

• Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers

Essential knowledge and experience includes:

• Strong experience leading frontline delivery teams providing emotional, relational or social care support.

• Proven track record ensuring high quality casework, assessments, boundaries and risk management.

• Experience delivering strengths-based, trauma-informed and evidence-informed approaches.

• Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.

• Experience leading high performing dispersed teams with confidence, consistency and compassion.

• Experience managing change and supporting staff through shifting delivery requirements.

• Strong background in safeguarding decision making, case discussions and organisational safeguarding culture. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline:  11.59pm, Sunday 4 January 2026

First interview: Friday 9 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?

2. Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?

3. Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?

4. Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?

5. Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.

This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.

You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.

You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard. 

Key responsibilities include:

• ​Lead the mobilisation plan across all workstreams and ensure trial readiness.
• Develop all processes, documentation and operational frameworks in line with the intervention protocol.
• Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
• Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.

• Ensure weekly pipeline monitoring for treatment and control recruitment.

• Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.

• Identify recruitment risks early and drive rapid problem-solving. 

• Maintain delivery tracking and operational dashboards.

• Identify throughput or workload risks and support adjustments. 

• Lead operational quality assurance (QA) including data quality checks, file audits and process compliance. 

• Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).

Essential knowledge and experience includes:

• Project Management Qualification or commensurate experience.

• Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.

• Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.

• Experience coordinating across multidisciplinary teams without direct line management responsibility.

• Strong background in quality assurance, process improvement and operational risk management.

• Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.

• Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.

• Experience working with data for monitoring, decision making and evaluation readiness.

• Proven ability to ensure data quality, consistency and audit readiness.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline: 11.59pm, Sunday 4 January 2026

First interview: Thursday 8 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?

2. Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?

3. Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?

4. Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?

5. Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward? 

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Team: Retail

Location: Shipley

Work pattern: 37.5 hours on a rota basis (to include weekends)

Salary: Up to £25,140.96 per annum per annum plus excellent benefits

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Shop Manager:

• To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity
• To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework
• To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Previous experience of line managing a team and building a culture to achieve a collective goal
• Experience and/or understanding of working to sales targets and budgets
• Excellent organisational skills including the ability to meet deadlines
• Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 4th January 2025

Virtual interview date: January 2025 - dates to be confirmed

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

This role requires an enhanced DBS check (including the Children's Barred List).

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.

We’re looking for a Senior Face to Face (F2F) Fundraising Manager to join our Face to Face Fundraising team. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team to reach the ambitious targets we have ahead. This role manages a team of F2F Managers who each lead a team of F2F fundraisers signing up regular supporters within a defined geographical area and raise vital long-term funding for the charity, as well as delivering lifesaving water safety messaging. The role is part of the F2F Senior Management Team, supporting the team’s development through leading projects that drive forwards team performance.

Your role

As a Senior F2F Fundraising Manager, you will be tasked with focus on the following areas:

• Recruit, train and manage a geographically diverse group of direct reports. Develop and motivate direct reports to deliver key messages, campaigns and products within the F2F strategy.
• As a senior manager in the F2F fundraising team (200+ staff), continue to develop and maintain a positive high-performing culture to ensure the team are performing at their best and developing. Drive continuous improvement across all KPIs.
• Construct and monitor financial and performance reports to ensure budget & KPIs are met, reforecasting where necessary.
• Develop a positive safety culture by identifying and managing risks to health and safety and safeguarding.
• Oversee compliance & complaints to ensure RNLI F2F fundraising adheres to best practice.
• Lead the delivery of selected team projects from initiation to completion, working with colleagues both within the F2F team and the wider organisation to provide the plans, processes and tools needed for the team to achieve their objectives. Develop solid relationships and partnerships with internal and external stakeholders across the UK and Ireland.

About you

Leading a frontline team, you’ll have excellent communication skills and people management capabilities, with a proven track record of achieving fundraising targets. You will be a strategic thinker, with the ability to use your networks to ensure that plans are executed well and future opportunities are maximised to drive both the volume and value of new supporters.

You’ll be a role model to others, displaying behaviours that inspire respect. You’ll look after your people so they in turn can look after our donors, by displaying a passion to lead, manage and motivate a diverse team who engage with the public. You’ll be positive, confident, determined resilient and naturally outgoing. You’ll be a self-starter who can lead an energetic and innovative team to success.

You’ll be a team player with a pragmatic and solution-focused approach to problem solving and a calm attitude to prioritising a busy workload. Your strengths in planning and critical thinking will help you strike the balance between taking calculated risks where required and maintaining compliance to policies and sector regulations.

You’ll be flexible and prepared to work out-of-office hours with travel throughout the year. Substantial annual leave during the summer would not be practical for this role. This post requires a valid driving licence.

To be considered as the Senior F2F Fundraising Manager, you will need:

• Proven experience and success in leading a remote face-to-face fundraising team. This will either have been gained working for a charity or a fundraising agency
• Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Demonstrable experience of delivering projects that provide improvement to process
• Excellent communication skills and teamworking ethos
• Self-motivation and ability to create and prioritise own workload
• Knowledge of F2F charity sector, compliance and regulation
• This post requires a valid driving licence

For more information and to apply, please visit our jobs page.

Closing date: 4 January 2026.

Interview date: 12 January 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

London: 3-4 days (22.5-30 hours)

Flexibility can be discussed at the interview. The salary shown is for full time hours and would be pro rata for part time. 
 

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all. 

Partnership Development Managers (PDM) are motivated and driven to broaden and deepen CAP's relationship with the church to fulfil CAPs Purpose, Vision & Mission.

Purpose Statement

To inspire and equip churches across the UK to help people out of debt andpoverty and invite them to become followers of Jesus.

Vision:

Transformed lives - We want to see people across the UK released from poverty, living with faith in Jesus and hope for the future.

Thriving churches - We want to see churches that have become the beating heart of their communities, actively serving them and bringing the hope of Jesus.

An end to UK poverty - We want to see a hope-filled society, free from poverty, with churches united to improve the lives of those facing debt and financial hardship. 

Mission

No one should face debt and poverty alone:  The steadfast presence of a local church, ready to walk alongside you during the toughest financial storms.

Our aim is that when a vulnerable person who needs our type of face to face help is experiencing financial crisis or vulnerability, there will be a church in their community that is ready to walk alongside them. That church will offer steadfast support as they restore their financial resilience and hope for the future whilst  introducing them to the fullness of life that Jesus offers.

Partnership Development - Team Purpose

Our work is fundamental to the growth and success of CAP, encapsulated in our Mission statement: to have a partner church in every community ready to walk alongside the poorest and most vulnerable people. We are responsible for achieving this by establishing Church Partnerships. 

Together with our Church partners, we deliver our life-changing services, firstly our core Debt Help service that is then supported by essential wrap-around resilience programs like Job Clubs, Life Skills, and Money Coaching. This work isn't just about helping people get out of debt and poverty; it's about seeing lives radically changed. We are driven by a passion to see people not only find financial freedom, thriving in life, but also become followers of Jesus and find a true sense of belonging in a local church.

Our team

We're looking for a compassionate, self-starting individual who is tenacious, goal-oriented, and target-driven with a make it happen mentality, because they know the impact growing this movement will have on thousands of people's lives.

This role is part of the Partnership Development Team within the Mission & Movement Directorate. Reporting to the Head of Movement Development, you will be responsible for initiating and engaging with senior church leaders and wider networks to partner with CAP, primarily through our life-changing Debt Centre service.

As a Partnership Development Manager, you'll be a key driver of our mission. We're looking for a self-motivated, results-oriented, problem solving individual who can build and nurture relationships across diverse church networks and denominations.

You will be responsible for generating new partnership opportunities, inspiring church leaders and wider networks to engage with CAP's vision and partner with us. You'll need to be an entrepreneurial self-starter with a proven ability to build a robust pipeline and deliver on growth targets, specifically around Debt Centre growth motivated by our desire to help more people out of debt and poverty and see them become followers of Jesus.

Partnership Development Manager Scope

• The team is split between full time and part time PDMs. 
• Significant amount of travel with large regions to cover. 
• This role has no direct reports.
• In line with our expenses policy, all expenses (e.g. mileage costs) are claimed retrospectively via our CAP Expenses system. 

Role:

Accountabilities:

• Responsible for expanding CAP's partnership network across your region alongside the Regional Director and Head of Movement Development, strategically prioritizing and developing relationships with church leaders and networks to establish new partnerships and services. You'll achieve this by collaborating with other teams, proactively networking with Christian organizations and denominational leaders (where appropriate), and representing CAP at various events, all with the goal of growing our influence and opening new services in every community.
• Proactive management of contacts as they progress through the pipeline, working alongside churches to identify if a CAP service supports their church vision, and if appropriate, manage them through the church journey and experience to open a new CAP service.
• To open new Debt Centre Partnerships as laid out in regional Development plans in target areas of deprivation and communities across the region. 
• To open resilience services (Job Clubs, Life skills & Money Coaching) with new and existing church partnerships.
• Alongside Regional Director to identify key areas from across the region to host and organize a targeted number of CAP Spotlight Events per term. These events are designed to gather church leaders around a table to have conversations around opening a multi Church Debt Centre. 
• To proactively build, manage and progress a self generated caseload of churches within your region, through cold calling, face to face meetings and all other appropriate forms of communication. This will include frequent travel across the region to meet with appropriate churches/ leaders.
• Refer potential new Debt Coaches or Churches that might want to work with an existing or expanding Church Partnership to the relevant Area Partnership Managers who are responsible for existing centre growth and sustainability.
• To work with Regional Leaders and Area Partnership Managers to deepen local knowledge and connections in order to deliver new church partnership opportunities. 
• To collaborate across departments where needed to support and engage with Church Events, Talks, Conferences, Festivals, Church Leaders Meetings and other relevant events within your region, working on exhibition stands (when necessary) to help generate enquiries.
• To work with local church teams to ensure appropriate candidates are identified and have a full understanding of the role and responsibilities involved, ensuring CAP¿s selection team receive the appropriate information in a timely manner. 
• To advocate and make introductions where appropriate for Church talks, CCT and fundraising opportunities.
• Where appropriate, to represent Partnership Development in additional projects which improve the delivery and content of CAP's products and services.

Measurable Outputs:

• Consistently exemplifies a can do, above and beyond go-getter attitude to deliver results, keeping the main thing, the main thing. 
• Achieve targets around the number of new Debt Centre openings in your region per term and year. 
• Achieve targets around the number of new to CAP, Job Clubs, Life Skills and Money Coaching openings in your region per term and year. 
• Achieve targets around the number of self generated warm leads (warm = actively engaging in conversation with a view to partnership).
• Achieve targets around Regional Spotlight events. 
• Active pipeline management (closed, lost, won). 
• Ensure that every new partner church completes and returns partnership agreements, additional policies and all candidate paperwork by the relevant deadlines for every new service prior to training (including Direct Debit Agreements).
• Active involvement to support the wider team around logistics, processes and a small amount of project management.

Culture:

• Clearly live out and embrace the cultural values of CAP.
• Clearly demonstrate a heart and passion for the charity.
• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.

Other Responsibilities Include:

• Being willing to pray with staff and be fully engaged with our Christ Centred  culture.
• To encourage friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
• Attendance at annual CAP staff conferences 

• Ability to self generate opportunities through hard work, tenacity and relationship.
• Ability to build relationships and inspire others to take action, especially church leaders from across a range of denominations, your passion for the mission is infectious and is your key motivator. 
• Ability to manage the whole sales process, confidently leading the conversation and directing the next steps for action at every step. 
• Ability to talk confidently and with compassion about the subject of poverty inspiring Churches to respond to the need.
• High levels of emotional intelligence with an ability to progress relationships and conversations to reach desired outcomes.
• Strong telephone manager with an ability to connect over the phone.
• Strong influencing and negotiating skills.
• Naturally decisive and proactive.
• Natural relationship builder.
• Able to work remotely, unsupervised, under pressure and juggling multiple priorities and deadlines.
• Resilient.
• Confident Public Speaker
• A confident communicator who promotes CAP's culture and values at all times.
• Ability to prioritise time, tasks and attention effectively in a pressured environment.
• High levels of organisation skills and drive to reach targets quickly and efficiently

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

Experience

• Absolute passion and experience to advance the Kingdom of God, either through, with or as part of your local church.
• Demonstrable example & experience of what it takes to grow a business / portfolio / partnership / and or client base. 
• Demonstrable examples & experience of what it takes to drive success in a commercial context. 
• Demonstrable experience of what it takes to be a self starter
• Experience of managing multiple stakeholders.
• Experience in driving and delivering results.
• Experience of building networks and relationships with external organisations.
• You know what it takes and what¿s required to work to deadlines and targets. 
• Administrative experience.
• Good I.T. skills
• Comfortable praying for and with Church leaders

 Christian Commitment:

The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty's Statement of Faith and Core Values

Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of own personal faith and in line with CAP's Statement of Faith.

All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.

Educational requirements:

• A proven track record is what matters to make this role a success.

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?

ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.

As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.  

You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments. 

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.

Deputy Shop Manager
Hornbeam Park, Harrogate, North Yorkshire

Part time, 15 hours per week –  Mondays and alternate Tuesdays and Sundays with flexibility for sickness and holiday

£24,242.40 (pro-rated to £9,828.00) per year

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

· Play an active part in running our shop in Hornbeam, supporting the Shop Manager in implementing processes and ways of working.

· Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.

· Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.

· Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.

· Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).

· Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.

· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

· To ideally be educated to GCSE level or equivalent but not essential.  

· Experience of managing people/volunteers including recruitment and development.

· To be highly organised with good time management skills.

· To be able to prioritise workload and meet deadlines.

· To be able to use own initiative.

· To be resilient and adaptable to change.

· To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.

· A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.

· A willingness and ability to safely lone work.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history, by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o To undertake a DBS check at the level relevant to your role.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 15 October 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the People Team.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Deputy Superstore Manager  

Foss Island Retail Park, York, North Yorkshire 

£27,906 per annum

37 hours per week

We are committed to paying the Real Living Wage. 

 Interviews for this position will be conducted in the New Year. 

About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Superstore Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
We are currently looking for a Deputy Superstore Manager to join our Retail, Services and Operations team to launch and manage our new Superstore in York. 

As Deputy Superstore Manager, you will support the launch and daily management of our new York Superstore, working closely with the Superstore Manager and stepping in during their absence. You will manage a large and varied team, including Department Team Leaders, Superstore Assistants, and volunteers. Key responsibilities include ensuring accurate accounting and asset management, delivering excellent customer service, and upholding all charity policies and procedures.

You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. 

You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work. 
 

Specifically, you will be responsible for: 

• Leading on visual merchandising and display to create a welcoming and inspiring shopping experience that reflects our brand and values. 

• Ensuring efficient stock management and generation, so our shop floor is full of high-quality, desirable items that attract customers. 

• Maintaining impeccable shop standards and ensuring the store layout supports both customer engagement and operational efficiency. 

• Supporting all aspects of store operations, including opening and closing procedures. 

• Supporting the Superstore Manager in implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards. 

• Building relationships and working closely with wider functions across the charity such as Facilities, Marketing, Volunteer, and social media teams to ensure the plans are fulfilled and executed. 

• Assist the management of effective stockroom systems to ensure smooth processing and redistribution of donations, including identifying high-value or surplus stock for resale through online marketplaces or other Yorkshire Cancer Research stores. 

• Recruiting, developing, and retaining talent, fostering a supportive and inclusive environment. 

• Assisting in meeting the Superstore’s financial targets by helping to maximise sales, manage costs effectively, and ensure the shop operates profitably. 

• Engaging with the local community and businesses to secure donations, build partnerships, and promote the charity. 

About You 

To be considered for this role, you will need: 

• To be educated to A Level or equivalent or have experience in a similar role at a similar level. 

• Experience of managing people/volunteers including recruitment and development. 

• Experience of successfully managing, motivating, and supporting large, varied teams, fostering a culture where everyone feels empowered to contribute their best. 

• Experience of exceeding targets within a retail environment. 

• The ability to take full accountability for the financial performance of a retail operation, with a keen eye for opportunities to maximise income and efficiency. 

• Experience of handling large volumes of stock and maintaining high standards, even in fast-paced situations. 

• To be comfortable with digital systems and able to quickly adapt to new systems, processes, and tools to support the smooth running of operations. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to via our webiste before 23 December 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our webiste. 

Join an established international humanitarian aid charity as Finance Manager

Human Relief Foundation is a dynamic and impactful non-profit humanitarian organisation dedicated to providing humanitarian assistance to those affected by natural disasters, armed conflicts, and poverty across the world.

Our focus is on providing assistance in the areas of emergency response, education, orphan care, healthcare, and sanitation. Human Relief Foundation has been one of the first responders to major crises in many countries.

Overview

We are seeking a highly skilled and motivated Finance Manager to join our team. You will be responsible for overseeing financial operations, ensuring compliance with financial regulations, and providing strategic financial guidance to support the Human Relief Foundation’s goals. This role requires strong leadership abilities and a comprehensive understanding of financial management principles.

Person Specification

• Must hold a professional accountancy qualification: ACCA, CIMA, ACA or CIPFA.

Responsibilities:

• Acting as point of contact and spokesperson for all financial aspects of the charity and a trading subsidiary company;

• Providing complete and parallel financial accounting services to the charity and it’s trading subsidiary arm, maintaining proper records of all financial activities, and reconciling any inter-company issues between the charity and it’s trading arm;

• Implementation & administration of a Pension Plan for both the charity and the subsidiary as and when required;

• Providing financial expertise, leadership and high quality support to the management team in the UK and our international offices;

• Dealing with all queries and compliance issues relating to HMRC, Charity Commission and the Office of the Scottish Charity Regulator;

• Preparing quarterly reports for management and trustees and presenting these to management or the board of trustees;

• To ensure the provision of accurate and timely financial information including budgets and forecasts;

• Maintain income sheets of revenue including standing orders and any other monthly revenue such as grants or other payments;

• Integrating Sage, QuickBooks with existing internal charity databases.

Maintaining separate records and reconciliations for

• Restricted or ring fenced donations or grants for specific projects;

• Funds raised through specific fundraising events or for specific projects (including setting up and managing separate budgets and expense controls for each).

Managing and administering

• All day to day incoming & outgoing amounts, banking and cash flow handling and settling all approved invoices and expense claims;

• Payroll for the Charity office staff and the Charity shop employees through the subsidiary;

• Outgoing payments for the UK offices and making International payments;

• Receipt of payments and making payments, in the UK and for projects Internationally in the field whilst maintaining separate budgets and records and liaising where necessary with International Programmes Department and other relevant departments;

• You will be responsible for the management and development of the small team of finance staff in the UK and internationally. Completion of all relevant quarterly, annual and other statutory compliance requirements for both the charity and its subsidiary, including

• Preparation and submission of quarterly Gift Aid returns and quarterly VAT returns to HMRC;

• Preparation of annual end of year accounts, filings and documentation for annual audits;

• Filing all relevant records with HMRC, Inland Revenue, Charity Commission, and Office of the Scottish Charity Regulator;

• Maintaining all relevant records and implementing changes to existing handling of records as required for compliance purposes.

Benefits

• 28 days annual leave (including Bank Holidays)

• Additional leave

• Bereavement leave

• Employee contributory pension scheme

• Employee assistance programme

• Employee discount

• On-site parking

• Referral programme

How to Apply

Interested candidates should submit a CV and a cover letter detailing their interest in the

position to Ifza Kauser

Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.

About us

We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.

The role

We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:

• You’ll be answering member questions and making sure they feel supported.
• Keeping records neat and tidy (because details matter).
• Helping us spread the word with member communications and marketing.
• Pulling together reports that keep us on track.
• And you’ll get to help run our online events, bringing our community together.

What we’re looking for

We don’t expect you to tick every single box, but here’s what would make you shine:

• A natural communicator who enjoys connecting with people from all walks of life.
• Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
• Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
• Organised, collaborative and good at juggling tasks.
• Tech‑savvy with CRM systems and office tools.
• Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).

We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.

How to apply

Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)

Programme and Assessments Manager 

The role: Are you an experienced programme manager able to engage and drive impact with a diverse range of stakeholders, including leading brands, manufacturers, governmental and third sector organisations to drive continuous improvement in fair work standards – with major legislative changes on the horizon? Do you have experience of social audits and assessments and the role they can play in measuring progress and driving continuous improvement?  

Then this could be the position for you.  

We are looking for an experienced Programme Manager with sector specific expertise to manage our collaborative programme in the UK apparel and general merchandise sectors following a strategic year focussed on the evolution of the programme from the previous Fast Forward initiative.  

In this varied role you will be responsible for the day to day running of the UK Apparel and General Merchandise programme, provide developmental input and support the implementation of the key recent developments in the programme, as well as ensuring the programme maintains its integrity. You will manage relationships with all key stakeholders in the programme including brands, suppliers, audit bodies, third sector organisations and public bodies.  

You'll also manage the quality assurance of the portfolio of Stronger Together assessment methodologies – including the Fair Work Audit operated in the UK manufacturing, service provision and construction sectors. And you’ll deliver, enhance and promote brand and supplier engagement including training workshops and webinars. 

You’ll work with the Co-CEOs to ensure the programme delivers on target, on-time, on-budget, in line with the agreements and organisational objectives and guidelines. 

You will work from home and will join a friendly, supportive, and committed global team, and contribute towards creating systemic change. 

To view the full Job Description and Person Specification.

You will be UK-based with eligibility to work in the UK. You’ll join a friendly, supportive, and committed global team, and contribute towards creating systemic change. You will work remotely, but in close cooperation with a Programme Coordinator, the Co-CEOs and the rest of our team.

Who we are: We are an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. 

What we can offer you 

• An 0.4 FTE contract for an initial period of 9 months.  

• Competitive salary (salary band £39,861-£51,248 gross annually for full-time, pro rata for part-time) and enhanced employee benefits.  

• Being part of an innovative, and exciting not for profit organisation 

• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change 

• Flexible and family-friendly working arrangements 

• UK-home-based, with regular in person and online meetings and social team gatherings. 

How to apply 

Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Programme and Assessments Manager’ in the subject line. 

Timeline 

• Application deadline: 23.59 | Sunday 4th January 2026 

• Shortlisting: W/c 5th January 

• First interviews: W/c 12th January 

Role

We seek a Finance Manager to lead the day to day running of the charity’s finances including overseeing the work of our outsourced financial provider. As a grant giving organisation, there will be regular interaction with the programmatic workstreams in this position, offering a fantastic opportunity for the right candidate to increase the capacity of a field-leading charity, help empower researchers in the Global South, and contribute to one of the world’s most important climate debates. If you are an ambitious qualified finance professional, this is an opportunity to step into a role with purpose, international influence, and real impact.  

Working with the COO, you will undertake organisational financial planning, budgeting and forecasting so that the senior staff and trustees have comprehensive information for decision making. Furthermore, in cooperation with the Development Manager, this role will support the submission of funding bids and reporting to funders to ensure the continued growth of the charity.

Responsibilities

As this is a new role, responsibilities are expected to evolve but some key items include:

• Financial Oversight: Overseeing the outsourced finance provider, ensuring service delivery meets organisational needs and deadlines. You will be the primary liaison between our financial services provider and the staff, ensuring that they make payments on behalf of the organisation, runs payroll, completes the bookkeeping via QuickBooks, the monthly management accounts, and the annual statutory accounts. 
• Budgeting & Forecasting: Preparing and monitoring annual organisational budgets including a mid-year adjustment, cash flow forecasts, financial models and annual accounts to support the annual business cycle and fundraising bids.
• Reporting: Finalising monthly management accounts prepared by outsourced financial provider, deliver financial reports for the COO, senior leadership, and trustees, and preparing donor financial reporting.
• Financial Strategy and Investment Oversight: Working with the COO to manage financial resources and reserves including developing the investment policy to support the long-term goals of the charity.
• Audit & Compliance: Leading on annual audits, maintain compliance with UK charity finance regulations, and ensure adherence to funder requirements.
• Programmatic financial support: Working closely with the programmes teams to ensure their payments processes run smoothly with the outsourced financial provider, and regularly reviewing their grant and event expenditure is in line with their own managed budgets.
• Process Improvement: Identifying opportunities to streamline financial processes and implement best practices, such as working with Operations to improve payments & expenses software, opening new bank accounts, or finding new platforms to reduce international payment fees.

Key relationships:

• Supervised by COO 
• Primary liaison with our outsourced financial provider (including a management accountant, payments officer and bookkeeper)
• Works with the Development Manager
• Grants Manager
• Operations team