Service Manager Jobs in Liverpool, Merseyside
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Home based – with the ability to travel to London for monthly staff meetings and other meetings and events necessary for the role.
The Digital Products Manager is a pivotal role in ensuring SCIE delivers on our digital plan, including:
1. Managing all web content, resources and other digital assets.
2. Ensuring the SCIE website and SCIE’s digital resources communicate, educate and engage impactfully to our target audiences and customers
3. Using your extensive experience of digital delivery to ensure new impactful digital resources are designed and developed on-time and to budget.
This role sits within the Marketing and Communications team, led by the Head of Marketing and Communications, and working alongside colleagues in the wider Business Development and Marketing directorate.
About us
The Social Care Institute for Excellence (SCIE) is a national charity with a clear vision of a society where care and support maximise people’s choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
About you
We are seeking candidates with experience in managing the development, production and delivery of web content and digital products, including e-learning resources, videos, podcasts, and images, for a high traffic and information rich website.
The successful candidate will have experience of implementing a digital-first strategy which supports and refines customer-focused outputs. You will be versed in content management systems (e.g. WordPress), information architecture, and user-experience (UX) design as it pertains to effective usability and accessibility. You will have experience of the daily operation and fluid maintenance of a large website and platform that works for our audiences and supports our wider business development aims of generating interest and sales in SCIE’s products and services.
You will have experience of managing external contractors (e.g. designers, photographers, illustrators, developers, etc.) as well as using tools like Google Analytics (GA4) and Hotjar, and understanding how web statistics and user feedback collection and analysis can help us engage with our audiences better.
You will understand the digital needs of a wide range of SCIE’s stakeholders, including for example, people with visual impairments and people with learning disabilities, and how to ensure that our digital products and web content work for all audiences.
This is a fantastic opportunity for you to contribute your skills and passion within a small and highly regarded social care charity.
The client requests no contact from agencies or media sales.
Prospectus is proud to be working with a hugely impactful public health and safety organisation to search for a Road Safety Manager. This is a key role for the organisation and enables the role holder the opportunity to use their project management and influencing skills in an area of impact, whilst growing their career.
Working in partnership with other key governmental and safety organisations, this Road Safety Manager will manage the development, promotion, and delivery of the annual road safety programme in England. You will also provide secretariat services for the National Road Safety Committee and act as a spokesperson and advocate of road safety.
Additionally, you will develop and maintain effective relationships with the organisations s road safety members and stakeholders, and represent the organisation external bodies.
This role can be performed in the main remotely, although travel to offices for face-to-face meetings will be an occasional requirement. There is also a Cardiff office for those who prefer an office environment.
To be considered for this role you will possess excellent communication skills. The right candidate will have experience of managing their own projects be able to work independently as well as part of a team. You will have excellent interpersonal skills and be able to present to internal and external stakeholders at all levels.
If you’re looking for a role which will enable your career growth long term in programme management, and are looking to utilise your great communication, organisational and influencing skills, we want to hear from you.
To apply for this position, in the first instance please send us your CV only. We will then contact you to discuss the role in greater detail, and the next steps in the application process. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds.
Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.
Closing date: 29th May 2024
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for someone with experience of developing and delivering a successful support programme to service users in a prison, probation or social care setting to join us as an Older Prisoners’ Activities Manager within The Salvation Army, this position is called CAMEO Manager.
In partnership with HMP Liverpool and Liverpool City Council we run CAMEO (Come and Meet Each Other) a programme which offers a supportive, caring and stimulating environment for older people in prison. As Manager you will be in charge of setting up an innovative and engaging day centre which will provide meaningful activity and positive relationships, improves wellbeing, reduces social isolation and offers opportunities for rehabilitative interventions.
Key Responsibilities:
- Build positive relationships with service users and foster effective stakeholder relationships with internal and external agencies in order to develop innovative and collaborative approaches to meet the needs of the prisoner cohort
- Be responsible for the overall development and continuous improvement of the service, keeping updated with and implementing best practice to maximise the effectiveness of the service
- Provide effective line management and support to the Assistant Manager
- As required, undertake and ensure that all relevant administration, data collection and analysis is collated and reported on, including monthly and annual reports to line management
- Be an active part of the wider CAMEO team, bringing meaningful contributions to team meetings, departmental strategy and development of the wider CAMEO programme
- Be accountable for ensuring the finances of the service remain within budget
- Contribute to any security checks, planning and risk assessments as needed
- Undergo training in safeguarding, security awareness, conditioning and manipulation awareness, and other HMPPS/TSA training deemed necessary by line management
To succeed, you will need:
- Strong experience of developing and delivering a successful support programme to service users in a prison, probation service or social care setting
- Strong experience of working collaboratively with multiple agencies and stakeholders
- Strong interpersonal skills with the ability to develop successful and collaborative working relationships with service users and colleagues, including vulnerable client cohorts
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
Appointment subject to satisfactory references, proof of right to work in the UK, a satisfactory Enhanced DBS with Barred List Check and Prison Security Clearance.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Fundraising Manager and Team Lead
You are an experienced and ambitious fundraising manager and team lead looking to make your mark in a charity that’s at a pivotal time in its 28-year history.
You have expertise in managing all aspects of community and company fundraising and donor journeys that deliver six-figure funding for the charity sector.
In this role, you will take responsibility for leading the charity’s Fundraising function, which sits as part of the income generation team, at a really exciting time of change.
With your experience as a dynamic team lead, you thrive on delivering towards your own individual targets as well as motivating your team towards achieving theirs.
We have a 28-year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families.
We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues.
What you will do:
Taking responsibility for leading the charity’s Fundraising function, which sits as part of our Income generation team, this role will include delivering towards your own individual targets as well as line management of two team members to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate Partnerships Team Lead to support other income generating activity.
What We Offer:
- 36 days holiday (including bank holidays and a 3-day shutdown period between Christmas and New Year – pro rata for part time working patterns)
- Employee Assistance Programme
- Flexible working
- Ongoing support including regular independent clinical supervision sessions.
- Be an essential part of a skilled, dedicated, and friendly team with a knowledgeable and engaged Board of Trustees.
Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About Us: We champion equality, diversity, and inclusion. Your skills and experience matter most. DBS vetting required due to the sensitive nature of our service.
Apply Now: If you're up for a new challenge and have the skills, apply now.
Not for Traffic Offenders: Sorry, but we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Join us today and be part of the solution!
The current closing date for applications is Friday 17th May. This may change, so we would encourage getting your application in early!
REF-213 633
£25,253.25 per annum start with progression up to £25,963.02 per annum
**We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.**
Permanent
Location : Church Street, Ormskirk, L39 3AW
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge?
We are looking for a Shop Manager to lead our team in the Ormskirk shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is at midnight on Friday 10th May 2024.
Interviews will be held on a date to be confirmed.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
IN2
We are looking for an enthusiastic Nature and Wellbeing Manager to lead our exciting new project expanding RSPB's flagship 'Nature Prescriptions' Programme into Wales building on the expertise and experience of our Scottish and English colleagues.
Nature and Wellbeing Manager
Reference: APR20247410
Location: Flexible in Wales
Salary: £32,022.00 - £34,377.00 Per Annum
Hours: Full Time, 37.5 Hours per week
Duration: Fixed Term, 22 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
We have a wealth of evidence that individuals with a greater connection to nature experience improved mental wellbeing, greater vitality and happiness, and deeper life satisfaction. Research also shows that increasing your connection with nature can positively impact a range of conditions, including stress, anxiety and depression, as well as outcomes for some physical health conditions too.
RSPB 'Nature Prescriptions' are designed to encourage and prompt people to connect to nature in support of their goals for better wellbeing. We believe that everyone, no matter where they live or the challenges they face, has the right to access nature, and to feel this strong connection to the natural world. Inspiring and enabling healthcare professionals and others in the NHS to prescribe nature, is a key route for the RSPB to enable more people from more diverse communities to access the natural world. In so doing we hope that those who feel more connected to nature, will want to act to save it.
Working with healthcare professionals and local communities in Cardiff and surrounds, you will use co-design to create materials in different formats that will support those who need it most. This is a great opportunity to work with a brilliant team of friendly and enthusiastic colleagues across the UK who have successfully implemented this approach elsewhere.
We're looking for a someone who is:
- Passionate: About connecting people to nature to improve their health and wellbeing.
- Courageous: In sharing this passion to enthuse healthcare and other professionals.
- Inquisitive: A natural curiosity to explore and understand and meet people where they are.
- Bold: Willing to contribute innovative ideas, particularly when addressing health inequalities.
- Collaborative: Fosters a collaborative, enjoyable and solution focused way of working with partners.
- Comfortable Challenging the Status Quo: Nature Prescriptions offer a way of improving wellbeing outside of the typical medical model of healthcare.
Key tasks will include:
- Lead the development of and promote the delivery of three new RSPB Nature Prescriptions to people living in diverse communities within Cardiff and the surrounding area.
- Develop relationships with key stakeholders in the NHS, health care and social care professionals to inspire and enable them to feel engaged and supported to co-create and prescribe a Nature Prescription, and to connect RSPB with the health sector to help create doors for future work.
- Engage with local healthcare professionals and community groups to co-design Nature Prescriptions materials with local people, community groups and healthcare professionals so that they reach a large diversity of people, and those that need and can benefit the most.
- Develop the project plan and ensure that the right governance structure for project management is in place and RSPB internal project management practices are followed, so that the project stays on track, comes in on budget and risks are identified, escalated, and managed within tolerances.
- Work with local environmental networks to build a picture of nature-based activities available and identify opportunities for partnership working.
- Lead on developing ways to evaluate and measure the impact of the project, including engaging with those prescribing and local communities to gather stories and case studies that demonstrate the benefits to wellbeing and connectedness to nature.
- Build internal relationships with RSPB employees and volunteers working with nature prescribing and nature and wellbeing across the UK.
- Develop a strategy and plan for Nature and Wellbeing work legacy aiming to learn from the work done in Scotland and England and from the communities and health care professionals in Cardiff and surrounds to support development of future work in Cardiff and beyond.
Essential skills, knowledge and experience:
- Experience of working within or alongside the health and wellbeing sector.
- Project management experience with experience of leading on and developing and delivering projects with diverse communities.
- Experience of developing external partnerships and balancing the needs of multiple stakeholders.
- Experience in delivering workshops or training, ideally with a co-design element.
- Excellent verbal and written communicator able to communicate nature and wellbeing messages in a way that is understood by a range of audiences and that engenders their support.
- Excellent planning and organisational skills with the ability to manage and deliver a varied workload.
- Skilled in using Microsoft 365 suite including Word, Excel, PowerPoint and Teams.
Desirable skills, knowledge, and experience:
- Experience of SharePoint management.
- Experience of recruiting and managing volunteers.
- Welsh speaker or learner.
Closing date: 23:59, Friday 17th May 2024
We are looking to conduct interviews for this position from 3 June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities.
You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.
You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by explaining why you're applying and addressing the key points from the person specification.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time, 35 hours per week
Salary: £42,000 - £45,000
Location: Remote
Closing date: Sunday 19 May 2024
We’re recruiting a Fundraising Resource Manager (High Value). This is a new role to take the lead and manage the operations and resource required to make Blue Cross high-value fundraising thrive!
More about the role
You will be joining our Philanthropy Team that's responsible for managing relationships with, and securing donations from, mid and major value individuals and trusts & foundations. The team has recently transitioned to a new team structure with a new set of ambitions and plans, and more formalised support across the organisation, at all levels, to enable the team to deliver.
As part of these changes, a new role of Fundraising Resource Manager (High Value) has been created, to lead on the operation and resource requirements of high value at Blue Cross, including:
- leading on the development of fundraising opportunities and propositions, including the management of funding opportunity information and case for support resource
- overseeing the delivery of high-quality prospect research and driving pipeline performance through delivery of prospecting plans and lead generation
- providing insight and performance information to help inform strategy, including the management of CRM, financial, and KPI reporting requirements
- operational delivery of team processes and the events and stewardship programme to support effect donor engagement
- management of a Fundraising Resource Officer, building an effective fundraising resource team for the future
This is an exciting time to join Blue Cross as we embark on a refreshed organisation strategy from 2024- 2026, with high value playing a key part in driving forward our strategic priorities.
The Fundraising Resource Manager (High Value) role is integral to the delivery of effective fundraising at Blue Cross, and as such is a great opportunity for someone who wants to shape something new and have a tangible impact within the charity, and for the pets and people we help!
About you
You will have experience supporting high-value fundraising teams and a curiosity for, as well as a passion for, high-value and relationship-based fundraising. Your approach is bold and brave, and you think creatively about identifying opportunities.
As a strategic thinker, you will be confident taking the lead on the operational requirements of a team, with efficiency and effectiveness at the core of your approach.
You will naturally be able to solve problems through creative thinking; you will know how to demonstrate data and insight analysis and prospect research to direct the performance of a successful major gift fundraising or business intelligence team.
You will understand the importance of adhering to industry legislation, and work with a high degree of professionalism, confidentiality, and discretion.
Your can-do attitude will unlock valuable opportunity for the team you support!
Knowledge, skills, and experience
Experience in some or all of the below:
- funding opportunity portfolio planning and management
- developing supporter orientated propositions and Cases for Support
- identifying and researching high level major gift prospects in support of the successful solicitation of 5 and 6 figure gifts
- developing and maintaining processes for prospect identification, qualification, research, and tracking
- information management and interrogating and analysing data, to draw meaningful insights that support strong fundraising performance
- designing and producing a range of reports, ideally from a CRM as well as offline, to support and drive performance
- improving processes to achieve financial and non-financial objectives
- management of stewardship products/programmes and/or events
- supporting high-value fundraising teams
- line management
- liaising and working collaboratively with internal stakeholders at all levels
- comprehensive understanding of managing personal data in accordance with GDPR, data protection legislation and fundraising ethics
- ability to demonstrate, understanding and apply our Blue Cross values.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
In other organisations, this job title may also be called “High Value/Major Giving Support Manager” “High Value/Major Giving Operations Manager“ “High Value/Major Donor Fundraising Specialist”, “Fundraising Development Manager”
How to apply
Click the apply button and complete the online application process before the closing date Sunday 19 May 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and Personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch with the Blue Cross team via our website.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Closing date: 29th May 2024
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for someone with experience of delivering a successful support programme to service users in a prison, probation or social care setting to join us as an Older Prisoners’ Activities Assistant Manager within The Salvation Army, this position is called CAMEO Assistant Manager.
In partnership with HMP Liverpool and Liverpool City Council we run CAMEO (Come and Meet Each Other) a programme which offers a supportive, caring and stimulating environment for older people in prison. As Assistant Manager you will assist in setting up an innovative and engaging day centre which will provide meaningful activity and positive relationships, improves wellbeing, reduces social isolation and offers opportunities for rehabilitative interventions.
Key Responsibilities:
- Build positive relationships with service users and maintain effective stakeholder relationships with internal and external agencies in order to develop innovative and collaborative approaches to meet the needs of the prisoner cohort
- Assist the Manager in ensuring that all relevant administration, data collection and analysis is collated and reported on, including monthly and annual reports to line management
- Be an active part of the wider CAMEO team, bringing meaningful contributions to team meetings, departmental strategy and development of the wider CAMEO programme
- Contribute to any security checks, planning and risk assessments as needed
- Undergo training in safeguarding, security awareness, conditioning and manipulation awareness, and other HMPPS/TSA training deemed necessary by line management
To succeed, you will need:
- Good experience of delivering a successful support programme to service users in a prison, probation service or social care setting
- Good experience of working collaboratively with multiple agencies and stakeholders
- Good interpersonal skills with the ability to develop successful and collaborative working relationships with service users and colleagues, including vulnerable client cohorts
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
Appointment subject to satisfactory references, proof of right to work in the UK, a satisfactory Enhanced DBS with Barred List Check and Prison Security Clearance.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Location: Remote OR Hybrid (based in North West England with regular travel required)
Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)
Hours of work: Part-time, 3-4 days (21-28 hours) per week
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £40/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Partnership Manager (North West England) role involves:
- Engaging with churches from Merseyside, and further afield in North West England, communicating the exciting opportunity to run Kids Matter programmes in their local communities.
- Guiding potential church partners through our partnership pipeline, from initial enquiry to attending facilitator training.
- Nurturing, maintaining and strengthening relationships with our current partners through regular calls and support.
About you
Are you confident in pioneering new projects? Do you excel at spotting opportunities and turning them into action? Can you network and develop strong relationships with key stakeholders? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family? Could you be the person to upscale our work in the North West of England?
Then we would love to hear from you!
How to apply
You can apply for the Partnership Manager (North West England) position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 5pm on Monday 27th May 2024. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (Operations Assistant).
Please see the job pack for more details on the role and application process.
The client requests no contact from agencies or media sales.
Home based, covering Buckinghamshire and surrounding areas
18.5 hours per week – fixed term appointment to the end of March 2026 with the possibility of extension
Full Time Equivalent Salary in the range £32,743- £40,019 (£16,372 – £20,010 pro rata per annum for 18.5 hours)
Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Do you want to be part of a supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?
We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.
With your social work experience with children and families, you will support birth relatives whose children have a plan for adoption or have been placed for adoption. Working closely with colleagues in Buckinghamshire Council who will refer the relatives to PACT, you will provide support through individual sessions, support groups and drop-in sessions.
This role will include supporting birth relatives to meet with adoptive parents and to help birth relatives understand the importance for children, to keep connected to their relatives and significant people from their past.
Ideally, you will have previous experience of working with birth relatives whose children have been placed for adoption and you will have a good understanding of the adoption process. You will work with relatives from a range of diverse backgrounds, lived experiences and those who may be neuro diverse and you will need to demonstrate understanding, respectfulness and adaptability to your social work practice.
If you are looking for a rewarding career where you can make a real difference in the lives of children and families, we would love to hear from you.
Please visit our website for more information, how to apply and contact details for an informal chat about the role.
Closing date: Tuesday, 7th May 2024 at 5pm
Interviews will take place at our Head Office in Reading on Tuesday, 14th May 2024
We look forward to hearing from you!
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5-year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Job Purpose - Commercial Analyst
The primary objective of this role is to deliver a broad programme of market and commercial research and analysis to underpin AFG’s growth ambitions and to manage AFG’s commercial risks.
The role will shape and deliver a comprehensive and systematic approach to market analysis whilst also ensuring that AFG’s contractual obligations are clearly documented and understood.
About the Role
This is a strategically important role as AFG aim to positively impact more lives and drive business growth both in its current geographies and in new geographies.
The role will ensure that AFG’s growth plans are informed by high-quality research and analysis. This will include geographical analysis, the systematic review of key competitors, and key market trends both regionally and nationally.
The role will also ensure that key information is available to decision-makers covering existing contracts with commissioners and Service Level Agreements with housing partners.
Key Accountabilities and Responsibilities
- Develop a detailed programme of market research and analysis linked to AFG’s growth plans.
- Deliver a range of geographically focused reviews covering both current geographies and new ones.
- Deliver a range of competitor reviews including annual and quarterly reports and deep dives into competitor developments.
- Review market trends both nationally and regionally, drawing from multiple trusted data sources.
- Ensure regular updates to contract summaries and databases relating to agreements with our Housing Partners.
- Provide impactful reports and infographics for providing key information to the AFG Board (for example the Corporate Scorecard).
- Network with relevant people in health & social care who also work in senior analytical roles.
- Present high-quality presentations and reports on a regular basis to the AFG Executive Team and others involved in business growth.
- Respond to ad-hoc requests from senior management for reports covering the above items.
- Where required, commission specialist external research from suitable companies.
Person Specification - Essential Requirements:
Skills and Knowledge
- Strong ability to present complex information clearly.
- Able to write persuasive and insightful reports for a senior audience.
- Excellent skills in PowerPoint, Word, and Excel.
- Able to synthesise information from multiple sources – websites, social media, reports.
- Knowledge of public sector contracts.
- Confident presenter.
- Willing to learn about AFG’s market and services quickly.
- Strong team player.
- Self-directed and proactive.
Experience
- Three years’ experience in a market analysis or business development role.
- Experience and understanding of the health and social care including supported living.
- Proven experience in enabling business growth in a commercial organisation.
- Experience of reviewing commercial contracts.
Other
- Will be required to travel within the North West (needs to be able to drive with access to own vehicle, this role is home based).
This role is Band III as per our structure.
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Chester team as an Assistant Manager.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
Please note: These advertised rates will be in effect from the 1st April, 2024
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 35 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.