Service manager jobs in london

We are a growing, sustainable and ambitious social mobility charity. We know that young people in under-served parts of the country are missing out on opportunities which would unlock their confidence and build their skills for a successful future. 

Our long-term, transformational partnerships with business and civic society which support over 60k+ young people every year discover what they are amazing at. This role will lead our evaluation approaches, data analysis and impact insights for our new five-year strategy - Ambition 2030.

What you will be doing

The insights you bring to our programme delivery will aid our understanding of our short, medium and long-term impact for young people, and our role in careers education and social mobility. Your work will also support us to continue to build on ‘what’s working’ and improve our offer to schools, ensuring our support reaches the young people who are most at risk of missing out on opportunities to spark a successful future.

Responsiblities:

• Evaluation
• Data collection
• Data analysis
• Insight reporting
• Systems management

Read more in our job pack. 

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure days)
• Training budget

*Hybrid working

This is a hybrid role. You will be working from home and will join our Team Together Days in a co-working space in London a min of 1 a month, up to a max of 3 per month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website. 

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered. 

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for. 

Using AI in your application 

Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application. 

Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

 We are looking for an organised, proactive and creative Events and engagement manager to join our team on a 12 month part time 0.8 FTE contract.

You will lead our core events programme. You will manage in-person and online events, liaise with speakers and attendees, prepare briefings and promotional materials, ensuring all events are delivered efficiently, on budget and in line with our environmental standards.

You will also manage internal staff events, monitor and evaluate event outcomes and manage our contacts database, maintaining accuracy and GDPR compliance. This is a varied role requiring strong organisational, logistical and administrative skills, combined with excellent communication and interpersonal abilities.

Position in the Organisation

The post holder reports to the head of communications and works in consultation with senior management and the policy and politics team on event planning. The position sits within the communications team, comprised of the head of communications, press officer, two communications officers and the events assistant. They rely on additional support from the events assistant and our team of trainees in preparing events, as well as the full staff team, who represent us at events.

Key tasks and responsibilities

Events management:

- Manage and curate Green Alliance core events programme, assist staff as required on their specialist events and be the first point of contact for all event enquiries.

- Target relevant audiences and manage invitee and attendee lists, liaise with speakers and produce briefings and promotional material as necessary.

- Liaise with venues, arranging catering and other event services within budget.

- Oversee all the technical and logistical tasks relating to online events, including generating links and managing reminders, hosting Zoom webinars, welcoming and briefing participants, troubleshooting throughout events, and editing and uploading recordings to YouTube.

- Monitor and evaluate event outcomes in line with organisational and project objectives; gather information and feedback the analysis to staff and board, including invitation uptake and audience profiling.

- Ensure events meet Green Alliance’s environmental criteria and are organised according to best value principles.

- Manage events on the day, including directing staff roles in advance of and during the event, and oversee all technical aspects of online webinars, roundtable discussions and seminars.

- Organise internal staff events with the events assistant, including the Christmas party, strategy away days and other internal learning events, such as our lunchtime seminar series.

Database management:

- Manage the contacts database, ensuring it is up to date and accurate.

- Support staff on how to use the database and maintain protocols to ensure ongoing data integrity.

- Keep abreast of GDPR in relation to events and database management.

Other:

- Line manage the events assistant.

- Hold a company credit card.

- Provide any other support which may reasonably be requested to be undertaken within the scope of this post.

- Participate in organisation planning and strategy discussions.

- Due to the nature of the role the post holder will be required to work some early mornings and evenings for time off in lieu.

Person specification

Knowledge, experience and skills

Essential:

- Motivation to work in a purpose-driven organisation, working towards a world where people and the environment thrive together.

- At least two years’ experience working in events at manager level in a similar role, with both in person and online event planning and management experience, including estimation and budgeting.  

- Strong logistical skills, the ability to organise and plan effectively and efficiently.

- Excellent interpersonal skills; confidence dealing with external audiences at senior levels, approachable, articulate, positive and flexible.

- A good communicator, with clear understanding of the value of excellent contact relations.

- The ability to work effectively under own initiative and as part of a team.

- Administrative competence: high standards of accuracy and attention to detail.

- Previous line management experience.

- Excellent drafting skills for communication and publicity.

- Excellent organisation skills, including prioritising workload effectively to meet deadlines.

- Excellent Microsoft Office skills.

Desirable

Interest in and knowledge of environmental issues.

Knowledge of non-profit sector.

Contract: Permanent, Part Time 0.6 FTE (21 hours per week)

Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience

Reports to: Interim Chief Operating Officer

Location: ScreenSkills Office (min 4 times a week in the office)

ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.

Key responsibilities:

Facilities and Office Admin

• Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
• Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
• Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
• Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.

IT and Software

• Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
• Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.

Data and Compliance

• Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
• Coordinate and track data subject access requests as these arise.

Health & Safety

• Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
• Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
• Arrange annual training for first aiders and fire marshals.

Policies and Procedures

• Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
• Signposting staff to relevant policies and procedures as requested.
• Coordinate and track the organisations’ complaints process.

The ideal candidate will have the following:

Essential:

• Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
• Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
• Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
• Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
• Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
• Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
• Excellent time management.
• Ability to multi-task and prioritise workload effectively.
• Strong problem-solving skills, proactive in approach
• Ability to develop strong working relationships with stakeholders at all levels of the
• Organisation.
• Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
• Understanding of the needs in handling confidential information.
• A calm, confident manner, able to work equally well both under instruction and independently.

Preferred:

• An interest and understanding of the screen sector and/or skills and training 
• Experience working in a matrix environment
• Previous IT experience
• Previous data and GDPR understanding
• Previous Health & Safety experience

Benefits: 

• 25 days annual leave plus bank holidays
• Employee Assistance Programme (EAP)
• Access to Reward Gateway (retailer discounts)
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Life Assurance
• Modern office space in Central London

We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.

If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Are you a dynamic leader with a passion for purpose-driven work? Do you thrive on empowering teams to deliver impactful, ethical fundraising and marketing strategies? If so, we’d love to hear from you.

We’re looking for a Deputy Head of Fundraising & Marketing to help shape and deliver the next chapter of our story. Working closely with the Head of Fundraising & Marketing, you’ll play a key leadership role, supporting strategic direction, driving innovation, and ensuring that all fundraising and marketing activity is safe, legal, ethical, and effective.

You’ll lead, coach, and develop a team of talented managers, enabling them to succeed in their roles and contribute meaningfully to our mission.

 From campaign development and supporter engagement to digital innovation and income generation, your leadership will help amplify our impact across the communities we serve.

What you’ll bring:

• Proven experience in leading fundraising and/or marketing teams
• A strong understanding of compliance and best practice across fundraising and marketing
• Strategic thinking with a hands-on, supportive leadership style
• A collaborative mindset, with the ability to inspire and empower others

Why join us?

We’re a local charity with a big heart and bold ambitions. You’ll be joining a passionate team that’s committed to making a real difference in the local community.

As our Deputy Head of Fundraising and Marketing, you’ll play a pivotal role in ensuring our fundraising and marketing efforts drive income growth, boost brand awareness, and deepen engagement across all audiences. With a sharp focus on meeting objectives, KPIs, and budgets, you’ll help keep the department running smoothly and effectively.

You’ll also deputise for the Head of Fundraising and Marketing when needed, providing confident leadership and continuity.

Just as importantly, you’ll help foster a collaborative, high-performing team culture, ensuring that everyone is empowered to do their best work in support of our mission at Havens Hospices.

About Us:

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Main duties:

• Manage the operational delivery of agreed fundraising, marketing and digital engagement strategies, budgets, and plans across delegated areas, ensuring objectives and KPI’s are met and the department runs effectively.
• Contribute to the development of departmental strategies, budgets, and plans in collaboration with the Head and Director of Fundraising and Marketing.
• Work with Managers to prioritise, coordinate, and delegate activity, ensuring effective use of resources across the department.
• Ensure high-quality supporter care and stewardship to nurture long-term relationships and donor loyalty.
• Monitor, analyse, and report on financial performance against budgets in partnership with Managers, the Data Insight Manager, and Finance Team.
• Lead on the preparation of regular reports for delegated areas, sharing insights to inform decision-making across the department and organisation.
• Stay up to date with sector trends and developments, applying insights to strengthen fundraising and marketing effectiveness.
• Foster innovation and creativity to diversify income streams, enhance donor and supporter engagement, and maintain brand relevance.
• Build a collaborative, supportive team culture that encourages cross-disciplinary working and professional development.
• Champion a positive culture and understanding of fundraising, marketing, and charity values across the organisation.
• Champion diversity, equity and inclusion in fundraising and marketing activities and within team culture.
• Provide effective line management to Managers, ensuring clarity of objectives, personal development, and collective achievement of departmental goals.
• Provide leadership, support, and guidance to the wider Fundraising and Marketing Team, enabling professional growth and high performance.
• Ensure compliance with the Fundraising Regulator, Charity Commission, Gambling Commission, Data Protection, and other relevant legislation, maintaining accurate and up-to-date systems and records.
• Represent Fundraising and Marketing at internal and external meetings, deputising for the Head or Director as required.

Head of Fundraising
£45,000 - £50,000 per annum, plus 8% pension contribution
35 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions, plus a requirement to travel for events

What You’ll Do:
As our Head of Fundraising, you will play a vital role to help deliver the League’s vision of a kinder society where animals are no longer persecuted in the name of ‘sport’. Your responsibilities will include:

• Driving the development and delivery of the charity’s individual giving programme and all related activities, projects and materials (both offline and digital)
• Maintaining and growing income, ensuring income targets are met while expenditure runs within budget
• Managing and co-ordinating planning and reporting across the Fundraising department
• Ensuring excellent service is delivered to supporters

Who You Are:
We need a strategic-thinking and inspirational leader with a passion for animal welfare, who possesses:

• Significant experience in a fundraising or marketing role within a comparable organisation
• Experience of developing and managing income generating campaigns
• Proven experience of leading teams
• Proven experience of CRM systems, HMRC and gift aid regulations
• Excellent project management skills  

Why Join Us: 
We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days of annual leave, plus public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.

Overview

At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.

We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset. 

MAIN DUTIES AND RESPONSIBILITIES

Corporate Fundraising

· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements

· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.

· To manage and develop new initiatives for employee engagement and community participants

· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.

· Responsible for managing inbound enquiries relating to corporate partnerships

· Lead on producing corporate-related social media and communications content

· Maintain orderly upkeep of all relevant records and databases

Community Fundraising

· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests

· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems

Additional Responsibilities

· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector

· Support other areas of the Partnership Team’s work, including events.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Summary

WE ARE LOOKING FOR ASSISTANT CASE OFFICER TO WORK WITHIN OUR MISSION AND PASTORAL SERVICES TEAM

The Church Commissioners have the governance and management responsibility for the Mission and Pastoral Measure 2011, which provides a regulatory framework which enables the Church to support the provision of local worship, mission and ministry, and to adapt that provision as circumstances change over time. The Measures provides a decision-making process for changes relating to pastoral change, ministry provision change and church building change. The Commissioners also deal with processes under the Church Property Measure 2018 and the Church Commissioners' Chancel Repair Liability Measure.

The purpose of the role is to oversee and manage the decision making processes and provide advice under the Mission and Pastoral Measure 2011 (MPM), the Church Property Measure 2018 (CPM), and related legislation (including the Patronage (Benefices) Measure 1986 and the Church Representation Rules, and responsibilities relating to chancel repair liability (CRL). A major part of the team's role is to support the transition from the existing MPM, to a new Measure, and the related transition programme which will be rolled out to dioceses and parishes over between 2024 to 2027.

The Assistant CO post will work with mainly with the M&PS case officers to decision making and case work under the requirements of the legislation set out above. They will also work closely with the team managers to plan and manage the casework load and support the decision making processes of the Mission, Pastoral and Church Property Committee.

Main Responsibilities

• Conduct research into a range of technical and legal matters, including verifying the legal names of parishes and benefices, patronage details, and responding to related queries.

• Draft and publish Mission and Pastoral Measure (MPM) schemes for consultation, ensuring accuracy and clarity throughout the process.

• Support Case Officers in presenting MPM or Church Property Measure (CPM) decisions to the Mission, Pastoral and Church Property Committee, and assist with any subsequent appeals.

• Assist the M&PS Operations Manager in planning committee visits, public hearings, and other operational tasks associated with committee meetings.

• Contribute to the planning and monitoring of casework and performance reporting, working closely with the M&PS Operations Manager.

• Coordinate and manage internal and external meeting processes related to the above functions, ensuring smooth and efficient operations.

• Provide administrative support for the implementation of the new Mission and Pastoral Measure and the Measure concerning Chancel Repair Liability.

• Offer support in record management and data governance, including preparing briefings and information for performance and risk management purposes using dedicated data systems.

• Help the M&PS Operations Manager with planning and coordinating team activities such as monthly meetings, away days, and special events.

• Assist with communications activities, including the distribution of regular e-newsletters to diocesan teams.

• Support the coordination and promotion of the diocesan training programme.

• Assist with financial processes related to departmental expenditure, ensuring compliance and accuracy.

• Contribute to audit and risk management processes, maintaining high standards of accountability.

• Provide briefings and information to support internal NCI processes, including responses to General Synod or Parliamentary questions, and preparing materials for the Board of Governors and senior officers.

• Deliver general administrative support to the M&PS team, including handling post and printing tasks.

• Undertake any required specialist or generalist training to support the role effectively.

All responsibilities are to be carried out in accordance with the Mission and Pastoral Measure Code of Recommended Practice.

Skills & Abilities

• Ability to organise and prioritise tasks to meet deadlines efficiently.
• Able to demonstrate initiative and a forward-thinking approach to problem-solving and continuous improvement.
• Comfortable navigating complex processes with a meticulous eye for accuracy and detail and consistency.
• Strong interpersonal skills with the ability to manage relationships across a wide range of stakeholders.
• Excellent Communication skills, being clear and confident in both written and verbal communication.
• Experienced in drafting agendas, preparing papers, and recording accurate minutes.
• Strong project management skills demonstrating capability of planning, coordinating meetings, and managing timelines to deliver successful outcomes.
• Confident in using specialist software, conducting internet-based research, publishing content online, and utilising Microsoft Office applications effectively.
• Valid Drivers Licence

Desirable skills

• Experience managing complex administration legal systems.
• Experience with property and church law.
• Knowledge and experience of working with financial systems and processes.
• An understanding of the workings of the Mission and Pastoral Measures.

• A salary of £40,572, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Operations Officer Wales

You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Merthyr Tydfil and Rhondda Cynon Taff.

You will be home based, but there will be a mix of face to face and online interactions and, you will need to be prepared to travel across your patch. There may be meetings elsewhere in Wales, or across the UK, which you will be required to attend.

Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.

The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.

We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.

DofE Wales is proud to be a bilingual organisation and you will need to demonstrate an understanding of the bilingual context of Wales.  We welcome applications from non-Welsh speakers, who will be expected to demonstrate an understanding of the bilingual context of Wales and a commitment to developing their Welsh language skills.

You will need to have good interpersonal skills to build effective relationships with internal and external stakeholders and have the skills to support and manage them to deliver high quality DofE opportunities.

About the role

The Partnerships team is looking for a new member to join our team. You will be working with a variety of major trusts, foundations and statutory sources. This is an exciting opportunity that will enable you to develop your fundraising experience and skills whilst helping us to develop and deliver new initiatives.

Hybrid working with ability to travel to Twickenham Office and our Homes in High Wycombe, Solihull, Surbiton and Worthing.

You will be joining a values-led organisation working within our dedicated fundraising & marketing department. We are passionate about making a difference to the lives of the people we care for and ensuring they receive the care they need to live life to the full. We value our team and provide excellent training and benefits.

Purpose of the role

1. To generate funds from major trusts, foundations and statutory sources

2. Leading support for this area of fundraising for our Worthing Home

3. Contribute to overall mission to support veterans and their partners living with disabilities or dementia.

Income generation

• Research, identify, and secure income from major and local trusts, foundations and statutory sources that align with our organisational priorities.

• Write compelling and persuasive funding applications, ensuring all required information is accurate and wellpresented.

• Maximise income through both unrestricted and restricted funding opportunities.

• Work closely with the Partnerships Manager to implement the trusts and statutory fundraising strategy effectively.

Donor stewardship and communication

• Provide excellent stewardship to all funders, ensuring reporting and communication requirements are met timely and professionally.

• Maintain and nurture strong relationships with funding organisations and bodies to secure long-term support.

• Collaborate with colleagues to create impact reports and regular updates that bring our work to life 

Finance and administration

• Track and report on income progress against targets, ensuring accurate records are maintained in the CRM system (Donorfy).

• Ensure all fundraising activities comply with relevant legislation and guidelines, including GDPR and safeguarding regulations.

• Support the Partnerships Manager with administrative tasks linked to applications, reporting, and compliance.

Other

• Stay informed of changes in statutory and trust fundraising landscapes, sharing insights with the team.

• Contribute to broader fundraising projects as required.

Person specification

Experience of:

• Securing income (five-figure gifts min) from Trusts, foundations and statutory sources.

• Writing successful funding applications with proven income generation.

• Building and maintaining relationships with funders to support long-term income streams.

• Using fundraising CRMs, ideally Donorfy, to track income and manage relationships.

Skills:

• Excellent written and verbal communication skills, with a proven ability to craft compelling applications and impact reports.

• Strong organisational skills, able to manage multiple projects and meet deadlines effectively.

• Self-motivated and proactive, with the ability to work both independently and as part of a team.

• Proficiency in IT, including Teams, Word, Excel, PowerPoint, and online research tools.

Personal characteristics:

• Passionate about supporting veterans and their partners living with disabilities or dementia.

• Enthusiastic, self-starting, and capable of working well independently.

• Collaborative team player who values respect and integrity.

£28,000 - £30,450 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Healthcare Improvement Officer to join our Improvement Programmes Team and help us deliver exciting initiatives that support healthcare professionals to improve prostate cancer services across the UK. Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.

As Healthcare Improvement Officer, you’ll play a central role in making sure our programmes run smoothly and have maximum impact. You’ll oversee on the logistics and delivery of events across the UK and online, from our Clinical Champions Programme and Clinical Advisory Group meetings to our annual healthcare professional conference. You’ll also oversee recruitment for programmes, manage databases and monitoring systems, and handle financial processes such as invoices and purchase orders, ensuring everything is delivered on time and to a high standard.

Your work will range from planning and scheduling programmes, to procuring resources, preparing materials and helping to facilitate sessions so that participants are fully supported in their learning. You’ll also contribute to quality improvement project development and coordination, working with teams across Prostate Cancer UK to share good practice and expand the reach of our initiatives.

Engagement will be a key part of your role, from maintaining webpages and digital channels to supporting our alumni network through newsletters, communications and opportunities for continued involvement. You’ll help manage our online Clinical Champions learning hub and, with training provided, will also have the chance to coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others' behavioural preferences and communication styles).

What we want from you

We’re looking for someone who’s highly organised, comfortable working with people and able to keep several projects moving at once. Strong communication skills are essential, both written and verbal, with the ability to adapt your style to suit different audiences, from clinicians to colleagues across the organisation.

You’ll bring experience in event planning and support, along with project coordination, and you’ll be comfortable managing webpages and creating online content. The role involves building and maintaining strong relationships with a range of stakeholders, including healthcare professionals, colleagues and senior leaders, so collaboration will be second nature to you.

An understanding of the healthcare and/or charity sectors will be valuable, as will experience in presenting and facilitating discussions. You’ll also need excellent organisational skills, with the ability to prioritise effectively when things get busy.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 28th September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 6th October 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

£27,000 - £28,000 pa

Full time

6 month contract

We also welcome part time and job share applications

Fulham Palace is a truly remarkable place. For centuries, this Grade I Listed building situated in extensive grounds by the Thames was the country residence of the Bishops of London. The Palace is now managed by Fulham Palace Trust, which is inspired by a vision to restore our nationally significant historic buildings and grounds to their original beauty and to provide outstanding facilities for the local community and visitors from farther afield. 

We are looking for an enthusiastic and customer-focussed team assistant to work with our commercial and visitor experience department, someone with a passion for promoting and supporting Fulham Palace, helping the organisation grow and develop. You will need to be highly motivated, organised and able to work with minimal supervision.

Reporting to the commercial and visitor experience manager (CVEM) you will support the planning and delivery of public events and filming, support the marketing and promotion of the site and provide administrative support to our retail operations.

Interested candidates should visit the Fulham Palace website, read the attached job description, download and complete the application and equal opportunities forms and return them to the Palace’s business support manager by post or email by 9.00 on Monday 22 September 2025. CVs will not be accepted without a completed application form.

Online first interviews will take place week beginning Monday 29 September 2025 with in-person second interviews later that week or the week beginning Monday 6 October 2025.

Are you a visionary leader with a passion for learning and development? Do you thrive in dynamic environments and want to make a real difference in the lives of victims and witnesses and onboarding new staff?

Victim Support is seeking a strategic and inspirational Head of Witness Service Learning and Development to lead the transformation of a L&D function within the Witness Service. This is a unique opportunity to shape the future of learning for a national service.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and occasional travel to attend meetings will be required.

As Head of Witness Service Learning and Development, you will:

• Lead the design and delivery of a comprehensive L&D strategy aligned with our values and culture.
• Champion trauma-informed, safeguarding-focused, and accessible learning across the service.
• Oversee and support onboarding induction and development for staff and volunteers, ensuring swift and effective deployment.
• Inspire and manage a dispersed L&D team, fostering high performance and innovation.
• Drive continuous improvement through data, evaluation, and quality assurance.
• Manage external learning providers and ensure value for money.
• Embed a learning culture across the Witness Service and contribute to broader people strategies.
• Develop an external learning arm to generate income and promote the Witness Service.

Key Deliverables:

• Delivery of impactful learning projects and plans
• Year-on-year improvement in workforce competence and service quality
• Implementation of a national L&D strategy
• Creation of income-generating external learning programmes

You will need:

• Proven experience as an L&D Manager or equivalent
• Expertise in designing and delivering diverse learning interventions
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of adult learning, funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire
• Qualifications- Degree-level education or relevant equivalent experience; learning & development qualification such as CIPD & evidence of continual professional development

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Applicants will need to be available for interview dates scheduled for 02-10-25 and 09-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Ref 7160

Save the Children UK has an exciting opportunity for a collaborative and tech-savvy professional with strong systems and operational experience to join us as our Retail Systems & Operations Executive on a 9 months fixed term contract. In this critical role, you will help ensure the smooth running of retail technology systems across our shop network and support impactful projects that enable us to grow and modernise our retail offer.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Retail Systems & Operations Executive, you will be the operational lead for our retail technology systems (including our EPOS system), overseeing supplier relationships, supporting store teams, and ensuring systems run efficiently across the shop network. You will also provide key support on operational processes, training, compliance, and technology-related projects as we continue to modernise our retail offer. Your role will ensure that our systems and processes empower shop teams and deliver excellent value for the charity.

In this role, you will: 

• Oversee and administer the Electronic Point of Sale (EPOS) and retail systems across all shops.
• Manage relationships with key technology providers, ensuring service levels are met and issues are resolved efficiently.
• Lead retail system elements of shop openings, closures, refits, and maintenance projects.
• Collaborate with internal teams to gather feedback and deliver improvements to systems and processes.
• Provide training and create guidance resources to support system users across the retail network.
• Ensure compliance with data protection, safeguarding, and organisational technology standards.
• Monitor system performance and budget, and contribute to annual technology planning and business cases.
• Support technology change projects and ensure effective implementation across the retail estate.
• Lead day-to-day improvements in retail operations and support the central operations team.
• Manage the Retail Support Line and inbox, ensuring timely responses and quality service.
• Visit shops regularly to gather feedback, assess systems performance, and build strong relationships.
• Contribute to a positive safeguarding culture and promote best practices across the team.

About you

To be successful, it is important that you have:

• In-depth understanding of retail systems and technologies, particularly across multi-site operations.
• Strong knowledge and experience using Microsoft Office applications.
• Experience supporting complex projects, including systems integrations and supplier transitions.
• A proactive, problem-solving mindset with a ‘can do' attitude and willingness to improve processes.
• Excellent organisational skills and a systematic, detail-oriented approach to work.
• Strong written and verbal communication skills, able to explain complex issues clearly.
• Proven ability to manage multiple tasks and deadlines in a fast-paced environment.
• Ability to collaborate effectively across teams and build strong working relationships.
• Confidence working with a range of stakeholders and negotiating effectively when needed.
• Passion for supporting others and embodying the Save the Children retail ethos.
• Experience working with or supporting volunteers in a professional or voluntary capacity.
• Understanding of contract and supplier relationship management.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Friday 26th September 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

This is revised advert

FUNDRAISING EVENTS OFFICER

Salary:  £30,000 pa.                                                                              Permanent - Hybrid - Teddington and home

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising team.

Reporting to the Fundraising and Events Manager, the successful candidate will manage all challenge events in the portfolio.  This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.

Candidates should have at least 1 years work experience in Events.

We are hoping to recruit as soon as possible.  Please contact Georgina Lamond to discuss the position and to apply with a covering letter and   CV or apply via the Charity Jobs website.

The closing date for applications is 27/09/2025 and the interviews will take place week commencing 29/09/2025

The Main Responsibilities of the role are

Assist the Fundraising and Events Manager with future event plans and creating and building on our Community Fundraising offer.

Managing the Events Inbox; Replying to all enquiries coming into the inbox.

Sending out application forms via email and any other information requested by the supporter.

Input all application form information onto Saleforce, ensuring GDPR is adhered to at all times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter reminders, etc. to keep on top of everyone’s supporter journey.

Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.

Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.

Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.

Attend and participate in events as required.  This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.

To work in conjunction with the Fundraising Team in the production of budgets and in developing and implementing the Events teams strategic plans in order to maximise income and support across our events programme.

Identify and research new opportunities to develop the events programme and maximise income as well as maintaining and extending the existing events which generate a healthy ROI.

Work with the membership officer to develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.

Evaluate the current processes and procedures with the Fundraising and Events Manager and implement improvements where necessary.

Manage the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.

To undertake any other duties as required by the Fundraising Manager that fall within the grade and remit of this post.