Service Manager Jobs in London, Greater London
Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. We are passionate about the work we do and need equally committed members on our team to help us achieve those goals.
ABOUT US
At Spurgeons, our Partnership and Development team isn't just about achieving goals; we're about doing it with flair, creativity, and a touch of innovation! Comprising fundraising and partnership development experts who are as dynamic as they are innovative, our team thrives on pushing boundaries and thinking outside the box to drive positive change. We're not your average team – we're a vibrant and energetic bunch who love what we do. From team-building activities to celebrating successes, we believe in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.
ABOUT THE ROLE
Join Spurgeons as our Fundraising Campaigns Manager, where you will lead the development and execution of integrated fundraising campaigns designed to increase revenue, enhance supporter relations, and bolster our mission to support children, young people, and families. In this dynamic role, you will research, write, and own compelling fundraising campaigns that align with our needs and budgets. You'll develop and deliver a donor acquisition strategy to expand our supporter base and devise a regular giving proposition that fosters long-term supporter engagement. You will create and implement a fundraising calendar to maximise activity and income, develop strong relationships with key stakeholders, and ensure a consistent fundraising message across all communications. Additionally, you will provide regular reports on fundraising activity and utilise market research and audience insights to tailor plans that resonate with diverse audiences. Staying updated on industry trends and best practices, you will continually enhance our fundraising strategies while adhering to our Fundraising Guidelines and those of the Fundraising Regulator. Join us in nurturing a unified Spurgeons team exclusively focused on assisting children and strengthening our cultural goals and core values.
ABOUT YOU
As our Fundraising Campaigns Manager, you will bring a wealth of experience and strategic insight to our team. With a degree or equivalent experience, you have a solid background in fundraising, with a proven track record in developing and executing successful fundraising plans and campaigns. You excel in crafting compelling stories that inspire support and managing multi-level projects. Proficient in data analysis, you use insights to optimise fundraising efforts and drive continuous improvement. Your creative thinking allows you to develop innovative strategies that capture attention and inspire action. Your excellent collaboration and interpersonal skills enable you to engage effectively with diverse stakeholders across a complex organisation. You can work collaboratively with internal teams, board members, community partners, and external collaborators to ensure alignment and support for fundraising initiatives. Ambitious, analytical, and compassionate, you are deeply committed to Spurgeons' mission and values of compassion, fairness, and commitment. You are conscientious, dependable, and continuously seek to learn and improve. Your strategic thinking, creativity, and leadership will be key in developing and executing fundraising campaigns to increase revenue, enhance supporter relations, and advance Spurgeons' mission. You are adept at maintaining a consistent fundraising message across all elements of giving and our wider communications, ensuring a unified approach to our efforts. Join us and make a meaningful impact on the lives of children, young people, and families in need. Together, we can create positive change and provide hope for a brighter future.
BENEFITS
• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme
Closing date: 23/06/2024
Shortlisting date: 25/06/2024
Interview date: 10/07/2024
We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.
Spurgeons aim to be a Living Wage Employer.
We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer
We create family hubs where we’re needed most, so, when a family member needs support, turn to us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.
Freelance/self-employed contract for 3 – 4 days per week
£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable
Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.
Lead the 17-year-old charity into a brighter future
The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.
Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?
We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Enabling children with Down syndrome to maximise their potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Project Manager
Offer type: This is a fixed term for 9 months
Salary: £34,000 - £42,000
Location: This is a remote role, based nationally
NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.
We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.
We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.
Role Purpose
The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.
The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.
Key Activities
- Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
- Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
- Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
- Report on the status of projects and ensure the appropriate governance and compliance is applied
- Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
- Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
- Oversee a number of complex projects
- This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
- Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
- Working with the Risk Manager on risk and issues management
Role Specific Skills
- Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
- Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
- Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
- Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
- Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
- Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
- Partner closely with teams across the organisation to understand the priorities and changing needs.
- Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
- Support with PMO tools & templates to enable project managers to better deliver projects.
Measures of Success
- Project groups set up and functioning effectively
- Project governance in place with actions and decisions tracked and followed up regularly
- Projects delivered on time and in budget
- Positive feedback from business owners who have been supported with projects
Experience & Qualifications
Essential:
- Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
- Extensive experience delivering complex projects with strategic change component
- Experience managing projects through multi-disciplinary teams
- Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
- Excellent communication and negotiation skills (verbal, written and listening)
- Strong attention to detail
- Self-starter with the ability to work autonomously and proactively
- Resilient and able to handle ambiguity
- Personal, relatable character, able to build relationships with a diverse set of stakeholders
- Ability to maintain confidentiality and manage data and information with discretion
Desirable:
- Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
- Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
- Government / public sector experience would be advantageous
- Knowledge of project management best practices, methodologies, and project governance principles
- Adaptability – accepts need for change, maintains a positive outlook and projects credibility
- Experience of using Google Sheets and Smartsheet to be able to create project plans
Our benefits include
- 28 days annual leave in addition to Bank Holiday entitlements.
- 5 Volunteer days
- Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
- Life Assurance
- 24/7 access to an Employee Assistance Program
- Access to a self-directed learning and development platform
- Access to a national discount platform, shared with one family member
- Discounted Eye Care
- Cycle to work scheme
- You can request flexible working after 26 weeks of employment
- Well being days
We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.
Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information
The client requests no contact from agencies or media sales.
What the job involves
We're looking for a Workplace Health and Safety Manager to join our vibrant charity. This is a diverse and interesting role. You’ll play a key role in the safe and smooth running of our office, compliance, health and safety as well as facilities administration. As a ‘go to’ Workplace manager at the charity you’ll spend a few days a week working out of our London Office. You’ll be the expert in your field and will help to train and coach others to ensure they meet legal requirements when running fundraising and volunteer events. The role manages a co-ordinator to assist in running our 1-floor office in London Bridge.
You’ll have input in developing our Health and Safety policies, risk assessments, and be available to investigate any incidents.
You’ll get to work with a number of colleagues from across the organisation – from supporting the People Team to plan inductions of new starters to helping the Experience Team plan office events.
As a manager, you’ll manage one co-ordinator and the budget for the department. You'll be a key contact with contractors and build our relationship with them. You'll manage processes for ordering supplies, arranging logistics of work from home equipment and purchase orders.
What we want from you
To be successful in this role, you’ll have extensive experience in workplace and health and safety roles or office facilities, supported by a recognised qualification. You’ll also proven experience in developing and implementing effective processes to embed a safe workplace culture.
You’ll be able to work unsupervised and be a creative thinker using your own initiative. This role requires proactivity, problem solving and prioritisation skills.
You’ll interact with lots of different people (internal and external stakeholders) on a daily basis and be an excellent communicator. You’ll be working with a diverse group of people and will need to be able to put across complex information in an understandable way. You’ll be able to create excellent working relationships with suppliers, building staff and charity colleagues.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help
The closing date is Sunday 16th June 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Thursday 20th and Friday 21st June 2024.
Evidence Manager
Remote/home working with occasional travel
£38,000 - £45,000 pa plus excellent benefits
35 hours per week
We are looking for a dynamic and creative Evidence Manager to join our Insight and Evidence team.
In this role, you will be playing an essential role in collating, analysing and communicating the evidence on a wide range of issues relevant to our communities.
We already know a huge amount about the priorities, needs and experiences of people who are deaf, have hearing loss or tinnitus. We now want to take this to the next level to inform our evidence-based approach to support our programmes, services and policy work. In this role you will be taking a lead on how we can both broaden and deepen our insight from the available evidence; we want to improve how we communicate and share this information to a wide range of stakeholders; and we want to get better clarity on where the gaps are that most urgently need addressing.
The role is an ideal opportunity for someone who is interested in a wide range of social issues and how they are experienced by and affect our communities. We take an inclusive approach to evidence – we recognise that much important insight is gathered and held in ‘grey literature’ generated by third sector organisations, for example, and value qualitative insights alongside quantitative approaches.
We are looking for someone who embraces this inclusive model and is also flexible and creative: there are novel and interesting approaches to evidence mapping and reviewing (including the use of AI tools, participatory approaches etc.). We are keen to explore how we can incorporate these into our ways of working – whether that be for improved efficiency and/or to bring our communities closer to our work.
You will be working closely with colleagues in the Insight and Policy team, as well as with others across our matrixed organisation to ensure that the organisation is insightful and evidence-led.
You will lead the development of a new approach to our evidence management, in line with our new Insight & Evidence strategy and identify and select the most appropriate methods for systematically mapping, reviewing, and synthesising the evidence on key issues relating to our communities.
You should have strong experience in evidence searching, mapping, reviewing and synthesis, in a social research context. With a solid understanding of both quantitative and qualitative methodologies. You should have a demonstrable ability to distil evidence into a range of formats suitable for diverse audiences.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: 17 June 2024.
Interviews expected: w/c 1 July 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen at Mile End Climbing Wall for Marketing and Events Manager.
Mile End Climbing Wall (MECW) is the trading name of the charity Development through Challenge (DtC).
Development through Challenge started life as a charity called North London Rescue Commando (NLRC), set up when London was at threat of flood. They moved to the current site from North London, where they had started as a small water sports centre. In the mid-1980s a change in focus led to the formation of Mile End Climbing Wall. It became the climbing wall in London and one of the first climbing walls in England. In 1997 NLRC changed its name to Development through Challenge.
Since then, we have been providing East London and UK climbing communities with high quality climbing and associated facilities that are available to everyone regardless of ability to pay, physical ability, or skill-level. We organise training and challenges that improve people’s wellbeing.
Responsible to the Operations Manager, this position will work with the Senior Managers, Trustees and CEO, to deliver the strategic plan for marketing and communications and manage their operational implementation - including on and offline campaigns, internal and external communications, publications, digital activities, events and PR to raise awareness of brand and reputation and maximise customer and community engagement.
The position will be responsible for the line management of a p/t social media content creator.
Location: Mile End Climbing Wall, E3
Hours: 37.5 hours per week (full time)
This is a position to:
· Deliver the overall marketing and communications strategic plan for Mile End Climbing Wall (MECW) and Development through Challenge DtC).
· Lead on the development of the MECW and DtC brand positions with the DtC CEO and MECW senior management team, retaining a strong visual identity and advocate our external profile and reputation.
· Lead on conceptualising and executing diverse events, from local climbing competitions to virtual campaigns, playing a pivotal role in fostering a vibrant and engaged community.
This role will involve weekend and evening work from time to time, as it requires attending events taking place at The Wall, as well as attending Board meetings when needed. Extra points if you have climbing experience/ knowledge!
What can we offer?
- Competitive salary
- Enhanced sick leave
- Free climbing for you and a PLUS ONE (including gym access)
- Discounted sauna entry
- Employee Assistance programme, including in-person counselling
- Training, learning and development opportunities
We reserve the right to close the recruitment process before the above date if the right candidate comes along early in the process.
Don’t meet every single requirement? Studies have shown that women, people of colour and people with disabilities are less likely to apply to jobs unless they meet every single requirement. At Development through Challenge we are dedicated to building a diverse, inclusive and authentic workplace therefore if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles!
Much of our work is with children and adults at risk of abuse and as such we follow rigorous child protection policies and procedures in our recruitment process. As a result, this role is subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences.
The client requests no contact from agencies or media sales.
About the role:
When a person or their family member sustains a spinal cord injury it is a life changing experience. They can experience a huge drop in confidence, lose their independence and can feel isolated and that no one understands what they’re going through. Back Up was started by volunteers and our volunteers remain at the heart of everything we do, including shaping and delivering our range of services.
The Volunteer Development Assistant will be the main point of contact for volunteer enquiries and requests and will work across Back Up to understand volunteer needs in order for the volunteer team to grow and support delivery of our life changing services. They will be responsible for the administration and coordination of the annual calendar of volunteer training events ensuring that prospective volunteers feel supported and well prepared, and everything is in place for delivery of high-quality training.
Lived experience is an advantage; but most important is you sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
Young Adult Carers Service Coordinator
Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.
As the Young Adult Carers Service Coordinator you will:
-
Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.
-
Support the wider young carers service by being a first point of contact for telephone and email enquiries.
-
Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation.
-
Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.
To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply.
Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at their Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children.
As the Young Adult Carers Service Coordinator you must be:
-
Available to work 9am to 5pm between Monday and Friday (with occasional evening and weekend work)
-
Willing to travel within Lambeth
-
Willing to undergo a Disclosure and Barring Service check
What can we offer you?
-
Professional development, induction, ongoing training and support
-
Hybrid working
-
Permanent contract
-
Holiday pay and pension
-
Travel reimbursed
Closing date: 9am Friday 21st June
Interviews: Thursday 27th June at 336 Brixton Road
The client requests no contact from agencies or media sales.
Exciting opportunity! Are you ready to shape the future? Our client's dynamic engineer-focused membership organisation is seeking a proactive Registration Schemes Manager. Lead the administrative team, manage registrations, maintain high service standards, handle audits, and serve as Secretary to the SER Board. Be part of an exciting, engineer-focused community!
Role: Registration Schemes Manager
Organisation type: Membership Organisation
Salary/rate: £21.98 - £24.73 per hour
Working arrangements: Hybrid working
Location:London
Employment type: 3 months approx. Immediate Start!
About the role:
As the Schemes Registrations Manager, you'll oversee and manage the SER administrative team, manage the registration process for individuals and firms, and ensure high service standards. You will handle audits of Approved Certifiers and Bodies, liaise with relevant regulatory bodies, and work with the DCEO. Additionally, you will serve as Secretary to the SER Board.
As the Schemes Registrations Manager you'll:
- Lead and manage the SER administrative team.
- Assist the Compliance Executive and coordinate with the Chair of the Registration Boards to assign audits for certifiers and approved bodies.
- As Head of Certification, work with the Lead Auditor to finalise audit outcome notifications and correspondence, including suspensions or terminations of membership.
- Oversee the assignment of mentors when deficiencies are identified.
- Manage the resolution process for projects identified during audits as potentially non-compliant with Building Regulations.
- Maintain a strong relationship with the Board of Directors' Chair.
- Prepare and send meeting agendas and papers, ratification lists, audit recommendations, and communications regarding suspensions.
- Compile and report scheme statistics to the Registration Boards
- Ensure all administrative processes comply with regulatory timeframes, including membership applications, renewals, and appeals
- Handling complaints, disciplinary actions, and appeals regarding members' conduct
- Interact with all current and potential members of the Certification Schemes
- Engage with members of the SER Board and Audit Pool.
Key requirements and experience:
- Knowledge of complex workflows and non-financial audit and compliance processes
- Overseeing/managing a certification scheme or similar gained in a membership body or regulator
- Managing an audit process through to delivery of outcome and providing support where targets have not been met.
- Working within a Board structure and delivering secretariat services, working with Chair to prepare agendas, produce minutes, letters and report writing.
- Managing and supporting a small team
- Managing stakeholders.
- Preferably some experience of a registration scheme
The successful candidate:
A candidate who possesses a comprehensive understanding and background in non-financial audit and compliance operations. The ability to quickly assimilate and perform effectively is a critical requirement for this position. Outstanding communication skills, capable of articulating complex information with clarity and precision both verbally and in writing. A keen eye for detail and a commitment to accuracy are vital, as is the capacity to evaluate both personal work and that of others critically. The role requires a flexible and inventive individual who can seamlessly lead a compact team, fostering collaboration across various departments and with key stakeholders. Proficiency in Microsoft Office applications is required.
To apply for the Registration Schemes Manager role, please reply and upload your CV quoting reference 81217SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell, but with expectations of regular travel across London and occasionally other regions
Ref RDM-241
Are you a dynamic, collaborative and driven individual with a proven record of successful business development activities for a voluntary sector or social business? Do you have a sound understanding of different income generation and market models and experience of developing and market testing new income generation propositions, including earned income streams?
If so, St Giles has an exciting opportunity for an experienced Regional Development Manager to join our team, where you will develop and embed a regional sustainability strategy which builds on relationships with key local stakeholders, commissioners, voluntary funders and networks; identifies and tests new ways of generating income which optimise the potential of our services; and supports the long-term stability of St Giles’ delivery presence in the region.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
The focus for our successful candidate will be to lead the development of a Regional Strategic / Sustainability plan, and to create a work plan which will support the achievement of agreed objectives. You will be expected to proactively explore, develop, and test new ways of generating income to optimise the potential of our services, to work with the Head of Service to build on existing and develop new relationships which will provide a platform for retention of existing services and provide for extension or further expansion of these activities, and to provide cover and support when Managers are absent.
Working collaboratively with the Voluntary Fundraising Team, we will rely on you to write and submit funding applications or lead commissioning response, to work with Head of Fundraising to prospect, approach and build relationships with corporate partners and/or Trusts and Foundations, plus provide excellent donor stewardship through hosting service visits, sharing the impact of St Giles work, attending meetings and reporting.
What we are looking for
- Experience of the process that is required to take an income model to market
- Proven record of building sustainability into income streams and business models
- Experience of developing and giving presentations or pitches to potential funders, commissioners, and other stakeholders
- Experience of writing bids or funding applications
- An understanding of the issues faced by those who face adverse challenges in their lives
- The ability to identify and implement new and innovative ways of generating income
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Deadline: 30 June 2024
Interview: 9 July 2024
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Scaling of Innovation area of focus.
Do you have good grasp of design and delivery of innovation concepts, tools and approaches? Do you have good technical knowledge of scaling within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?
We have an opportunity to join us as an Innovation Manager (‘Scaling of Innovation’ focus) on a Fixed-Term contract for 12 months, ideally to start as soon as possible. Our ‘remote-first’ working practices mean our employees can be based anywhere within the UK with the opportunity for monthly connection with colleagues at our London office. We can consider different working patterns, part time hours or secondments as appropriate.
In this role you will have the opportunity to manage the design and delivery of scaling of innovation processes from identifying the most pressing humanitarian problems, analysing opportunities for scaling viable innovation, working with sector experts to investigate solutions and designing funding calls (scaling innovation challenges) to address them.
Your application will need to demonstrate:
- Experience in leading the design and delivery of work to drive innovation, including problem or opportunity identification and support for the development of solutions.
- Technical knowledge and experience of working in the area of scaling of innovation for impact, ideally in a humanitarian context.
- An understanding of project and/or grant management including procurement of service providers and management of consultancy contracts to support the HIF’s work.
- Excellent facilitation skills (both online and in person), particularly of interactive and accessible workshops, with the ability to bring new ideas to fruition.
- Proven ability to develop and maintain strong working relationships and networks with diverse stakeholders, specifically within the field of scaling.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
- We reserve the right to close early with sufficient interest and can offer an immediate start.
Closing date: 23 June 2024
Interview dates: 2 & 3 July 2024 (online)
The client requests no contact from agencies or media sales.
Programme Manager (NAED)
£44,745 - £49,554 pa, plus excellent benefits
London (including flexible working)
Permanent
This role provides a great opportunity to set up and manage an exciting new audit programme using innovative methodologies to support services for people with an eating disorder.
Within the College Centre for Quality Improvement, we run an exciting programme of NHS-funded national clinical audits, including the National Audit of Eating Disorders, which will provide important data to drive forward improvements in care for people with an eating disorder. We are seeking dynamic and proactive person for the Programme Manager role.
The successful candidate will have experience in project management and quality improvement in healthcare and/or clinical audit and will have a keen interest in data analytics. They will show attention to detail and have excellent organisational skills. Responsibilities will include managing a complex programme of work, liaising with funders and expert advisers, supervising the project team, developing and delivering of project plans, and managing all aspects of the project, e.g. developing data collection tools and collecting and analysing data.
This role is fully funded for three years.
The successful candidate will be required to undertake a DBS check.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 10am, 19 June 2024.
Interviews: 3 July 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices
Ref FML-242
Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants?
If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant. We will count on you to implement effective processes and procedures across the fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.
You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants. Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Community Partners and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.
What we are looking for
- Expert knowledge of the fundraising landscape
- Experience devising cultivation and solicitation strategies and database management
- Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
- Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
- Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply click the apply button.
Applications will be reviewed on a fortnightly basis: Wednesday 19th June, Wednesday 3rd July, Wednesday 17th July. We therefore strongly encourage early applications.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.
Key Responsibility Areas:
- Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
- Fundraising research, proposal writing and income generation
- Donor reporting and administration
- Build positive relationships with funders
The client requests no contact from agencies or media sales.