Service manager jobs in manchester, greater manchester

Supervising Advocate

Location: United Kingdom
Salary: £28,480

Do you have a passion for empowering individuals to have their voices heard? Are you an experienced advocate ready to take the next step into a supervisory role? Would you like to be part of a values-driven team within a forward-thinking organisation?

We’re looking for a Supervising Advocate who is committed to delivering high-quality, person-centred advocacy services. In this role, you’ll support a reduced caseload of your own while also guiding and mentoring a team of advocates. You’ll play a key part in ensuring our advocacy practice remains safe, effective, and aligned with contractual and ethical standards.

What You’ll Do

• Provide regular supervision and support to advocates, helping them grow and maintain best practice.
• Review casework and ensure compliance with quality, safeguarding, and confidentiality standards.
• Prepare clear, accurate reports and manage sensitive information with discretion.
• Represent individuals with confidence, compassion, and professionalism.
• Promote a culture of respect, inclusion, and empowerment across all aspects of advocacy delivery.

Hours of Work: 37 hours, 5 days per week, between Monday to Friday, 9am-5pm.

Location: Home based with travel.

Salary:  Full Time starting salary for Supervising Advocate £28480.00 per annum depending on experience.

Contract Type: Permanent

Supervising Advocate Requirements:

• Proven experience supporting or supervising advocates.
• Strong understanding of advocacy principles and service delivery.
• Excellent attention to detail and ability to work independently.
• Skilled communicator with strong time management and report-writing abilities.
• Confident using digital systems and tools.
• Full driving licence and access to personal transport.

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover

Meet the Organisation: Who We Are and What We Do

Our client is a leading advocacy charity dedicated to empowering people across diverse communities. We deliver high-quality advocacy services through experienced advocates who support clients to express their views, secure their rights, and make informed choices.

If you think you are the ideal candidate for this challenging and rewarding Supervising Advocate role, don't hesitate! Apply now and become part of a progressive team that values your contribution.

Closing Date: 9AM, Friday 7th November 2025

Interview Date: TBC (Remote via Microsoft Teams or Zoom)

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

Our client is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Our client is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

What if your expertise in risk and resilience could help a leading charity make better decisions, prepare for the unexpected, and protect its ability to deliver life-changing support to people affected by dementia?

About the opportunity

As a Risk & Resilience Officer, you'll work in partnership with colleagues across all our directorates to strengthen how we identify, assess, and respond to risk. This is a role where your facilitation skills and risk knowledge directly contribute to building a more mature, risk-informed organisation that can navigate uncertainty while staying focused on its mission.

You'll be part of our Finance & Assurance directorate, working alongside the Risk and Resilience Manager to champion a positive risk culture and deliver high-quality risk and resilience information that supports decision-making at every level. From coordinating enterprise risk management and maintaining our risk framework to supporting business continuity arrangements and ensuring our resilience plans stay current, you'll play a central role in helping the Society operate with confidence.

This is an opportunity to work across the organisation, liaising with diverse teams to embed effective risk and resilience practices into how we work. You'll share best practice, drive consistency, and help ensure that our approach to risk is aligned with our strategic objectives and truly adds value.

About you:

You're either part-qualified in Risk Management or Business Continuity (through IRM, BCI, or similar), or you have proven experience maintaining successful risk management arrangements within an organisation. You understand risk frameworks and methodologies, you've provided risk and resilience advice to stakeholders, and you know how insurance processes work.

You'll have:

- Part-qualification in Risk Management or Business Continuity (IRM, BCI, etc.) or proven experience maintaining risk management arrangements.
- Experience providing risk management and resilience advice, support, and facilitation.
- Knowledge of risk management and business continuity frameworks, processes, and methodologies.
- Understanding of insurance processes, limits, and claims.
- Strong communication skills that balance being persuasive with building collaborative relationships.
- Ability to connect with and influence colleagues at all levels.
- Initiative and comfort working both independently and as part of a team.
- Critical thinking approach that identifies opportunities for improvement.

What you’ll focus on:

- Supporting the coordination of enterprise risk management across the organisation.
- Championing the development of a positive risk culture and effective risk management processes.
- Maintaining and reviewing key elements of our risk management framework, including policy, guidance, and risk appetite statements.
- Contributing to the facilitation and coordination of business continuity arrangements.
- Maintaining and reviewing our organisational resilience framework, including policies, plans, and incident management procedures.
- Working with colleagues to ensure risk and resilience practices are embedded effectively across key processes.
- Producing and coordinating high-quality risk and resilience information for directorates and the wider organisation.
- Sharing best practice across teams to drive consistency and effective escalation.
- Supporting insurance-related tasks as needed.
- Keeping current with sector trends and emerging practices in risk, business continuity, and insurance.

Could your risk and resilience expertise help protect an organisation that's making a real difference every day? Are you ready to champion a mature approach to risk in an environment where good governance enables greater impact? If you're looking for a role where your professional skills support a meaningful mission, we'd love to hear from you!

Important Dates

The deadline for applications is 23:59 on Sunday 9th November.
Interviews will take place virtually on 19th/20th November.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

This is a NON-UK BASED Role - we are intending to hire an international candidate as a contractor based close to their region

Location – Remote / Hybrid 

Salary - Competitive

Contract Type: Contractor, Full-time, One-year Fixed Term, Extendable based on good performance 

About Us

We are seeking an experienced individual to join our Internal Audit team as an Internal Auditor. The contractor will be reporting to the Finance and Services Division of the Charity. This role involves conducting regular internal audits of Muslim Hands’ partners in finance-related and compliance matters. This is a unique opportunity to move beyond standard statutory audit assignments and apply your audit skills in a global, challenging, and rewarding sector. Your work will be vital to the success of international charity development projects.

Head of Developing Philanthropy

We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.

This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.

 

Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.

You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.

 

You will:

• Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
• Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
• Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
• Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
• Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
• Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.

About You

You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.

 

You will have:

• Strategic leadership skills, with experience managing and mentoring teams.
• Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
• Experience developing and delivering inclusive, outcome-focused events and programmes.
• Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
• Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.

 

Desirable:

• Experience coordinating networks of funders or organisations.
• Understanding of the funding landscape within the environment or NGO sectors.
• Experience in fundraising and/or managing online resources or websites.

Benefits Include:

• 25 days annual leave plus bank holidays (pro rata)
• 7% employer pension contribution
• Flexible working options
• Learning and development opportunities
• Equipment and office allowance

About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for War Pensions and Armed Forces Compensation Scheme (WP&C) Adviser.

This is a crucial, high-impact specialist role. You will be the dedicated advocate and expert for members of the Armed Forces community, providing end-to-end support through the complex process of securing compensation and pensions they are rightly entitled to.

You will manage a dedicated caseload, taking full accountability for guiding beneficiaries through claims, reviews, reconsiderations, and appeals under both the Service Pensions Order and the Armed Forces Compensation Scheme (AFCS). Your ultimate accountability will be to provide professional representation and advocacy before the War Pensions & Armed Forces Tribunal.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Key Responsibilities include:

- Specialist Legal Advice & Casework: Provide expert-level advice on War Pensions and AFCS legislation, managing a complex caseload from initial claim through to final appeal/reconsideration, and ensuring all advice is meticulously documented.
- Tribunal Advocacy & Representation: Serve as the primary advocate by preparing detailed case files, analyzing legal papers, and providing professional, in-person representation before the War Pensions & Armed Forces Tribunal.
- Holistic Support: Identify beneficiaries' wider welfare needs, coordinating seamlessly with other RBL teams to ensure they receive comprehensive, wrap-around support.
- Compliance & Excellence: Maintain rigorous standards of operational excellence, including accurate case record-keeping and strict adherence to RBL's performance criteria and Safeguarding Policy.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

What You'll Bring:

- Experience of working in an Advocacy capacity in the voluntary sector, public service, legal service or Armed services.
- Demonstrable experience of public speaking or training delivery.
- Proven ability to understand and interpret complex legislation (specifically related to War Pensions and AFCS).
- Proven experience of dealing with difficult and complex client situations.
- General knowledge of clinical conditions and their effects relevant to compensation and pensions.
- Experience of report writing and thorough documentation.
- Strong commitment to RBL's values and the ability to travel as required for Tribunal attendance, service meetings, and training.

Employee benefits:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant. 

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible. 

The contract for this role will be fixed term for six months.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice

• Make best use of time in providing an effective client service

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

• Answer client enquiries professionally using a jargon-free approach and within established timescales 

• Maintain relationships and partnerships with internal and external teams and in a range of settings and ways to achieve the best outcomes of clients

• Keep up to date with organisational and professional development relevant to your role

What you’ll bring:

• Experience of providing health and social care information through a range of channels 

• Well-developed telephone skills including active listening and questioning 

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Ability to be calm and deal effectively with challenging or emotional situations and/or people 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar 

• Ability to work collaboratively 

• In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits 

• Commitment to working within the principles of equal opportunities 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held remotely using Google Meet week commencing 17th November 2025.

The successful candidate will be required to: 

• live in the Cheshire area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Do you know how and when to communicate with campaigners and how to turn campaign actions into meaningful change? Would you like to deliver impact focussed campaigns and make the case for dementia to be the priority it needs to be?

About the role
We are recruiting for a Campaigns and Mobilisation Officer to join on a full-time, permanent contract, working 35 hours per week.

Campaigning is at the heart of our mission to end the devastation caused by dementia, and this position is key to Alzheimer’s Society’s ambition to drive meaningful policy change across England, Northern Ireland, and Wales.

As Campaign and Mobilisation Officer you will be focussed on delivering impact focussed campaigns; including the mobilisation of audiences, to change policy at both a local and national level across England, Northern Ireland and Wales; making the case for dementia to be the priority it needs to be and ensuring policy objectives are implemented to improve the lives of people living with dementia.

You will help deliver our campaigning strategy, by deploying a range of online and offline tactics and ensuring that all campaigning action is mobilised to affect change in dementia at all levels. You will support and deliver campaigns that are collaborative and impact focused, working closely with other teams across the organisation, including, but not limited to, colleagues in External Relations, Marketing and Brand and Fundraising.

This role is home based, with some travel expected for team and directorate away days.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Friday 21st and Monday 24th November.

About you
Joining us, you’ll be able to combine skills across communications and influencing disciplines, along with technical ability related to the management of campaigning platforms and data handling. Your good attention to detail will enable you to ensure compliance with regulations and internal policies.

Crucially, you’ll have experience building relationships and working collaboratively with internal teams and external stakeholders. You’ll know how and when to communicate with campaigners, how to turn campaign actions into meaningful change and you’ll be able to build and run effective campaign actions (both online and offline).

What you’ll focus on:

- The day-to-day implementation of our campaigning plans.
- Drafting effective copy, for a wide variety of offline & online sources, designed to engage supporters and influence policy.
- Working collaboratively with other officers and managers across Evidence, Policy & Influencing to implement innovative, impact-focussed campaigns.
- Building campaign pages, and emails (or other communications) automations and running reports on Engaging Networks (or similar technology).
- Working closely with data teams and managing campaigner data held on campaign systems, ensuring it is maintained in line with both legal requirements and internal policies.
- Working with the Campaigns and Mobilisation Manager, to develop and oversee the execution of a high quality, innovative and impactful campaigns, in line with our policy and influencing objectives and agreed organisational priorities.
- Ensuring that the voices of people with lived experience informs our work and support the inclusion of people with lived experience in our work where appropriate.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

We are looking for an experienced Software Engineer to join our Product and Engineering team.

Oak engineers have a range of specialities and interests covering web application development, APIs, databases, serverless computing, GraphQL, React, and component-led UI. If you have experience in any of these areas, we'd love to hear from you.

We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources.

�� What You’ll Be Doing

• Development of highly performant ed-tech applications that are secure, scalable, highly available and accessible to the widest number of users that meet Government Digital Service standards

• Lead the team on specific areas of the system, infrastructure, or code base

• Take an active role in the design and implementation of new processes and tools that improve the user or developer experience

• Provide mentorship for a less experienced colleague

• As a member of the Oak Team, contribute to the planning and culture of the organisation

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required

• Support all work across Engineering and take on other general responsibilities as required

�� What We’re Looking For

• Professional experience building high-performing web applications with modern Javascript libraries and tools.

• Experience collaborating with product teams to develop high-quality products with large customer impact.

• Knowledge of common web application architectures with some experience architecting simple technical solutions based on product requirements and design.

• Experience in extending automated test suites and an understanding of the value of different types of testing (e.g. unit vs integration).

• Desire to build beautiful, easy-to-use digital products with an understanding of the importance of accessibility in all its forms.

• Great communication and collaborative skills.

• The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews in November 2025.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the north/central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Occupational Therapy Team Lead – Inscape House School 
Hours: Full-time, 37.5 hours/week, 41 weeks/year Term time
Contract: Permanent
Salary: £43,753 (pro-rated from £48,022)

Are you a passionate and experienced Occupational Therapist ready to take the next step in your career? Do you thrive in a collaborative, child-centred environment where your leadership can make a real difference? 

About the Role:

We’re looking for a dynamic Occupational Therapy Team Lead to join our specialist ASC school, part of the Together Trust. You’ll lead a skilled OT team, shape service development, and deliver high-quality, evidence-based therapy to children and young people aged 5–19 with Autism Spectrum Conditions.

This is a unique opportunity to combine clinical practice with leadership, working closely with families, carers, and a multidisciplinary team to ensure holistic support for our students. 

What You’ll Be Doing 

• Leading and developing the OT service across Inscape House and outreach settings.
• Managing your own clinical caseload and supervising team members.
• Delivering specialist assessments and interventions.
• Providing consultancy and training to staff, families, and external partners.
• Driving service improvement through evidence-based practice and innovation.
• Contributing to policy, procedures, and service development within the school and Trust.

About You: We’re looking for a passionate, experienced OT who can lead with vision and clinical expertise. You will have: 

• A degree or diploma in Occupational Therapy.
• Registration with the Health & Care Professions Council (HCPC) with a current practicing certificate.
• Experience working with children and young adults, ideally with Autism Spectrum Conditions.
• Proven leadership skills and experience managing a team.
• Strong knowledge of OT assessment tools and evidence-based interventions.
• Excellent communication and collaborative skills.

Desirable: 

• Postgraduate study in paediatric OT or Sensory Integration.
• Experience in school settings, supporting EHCPs, or delivering training.
• Ability to work across multiple sites and provide outreach services.

Benefits 

• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Curious about us? Watch our quick career video as an Occupational Therapist:

https://youtu.be/Hb-9Dg-qK-s 

If you’re ready to lead, innovate, and make a real difference, we’d love to hear from you. Please use examples in your application to demonstrate how your skills and experience align with the role.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.  

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Are you passionate about supporting young people and schools?  Are you a master of organisation?  Do you have a talent for establishing and maintaining work relationships?  We need you!

Our School Membership Coordinators are there to ensure our members are engaged and making the most of their membership. The role is a hybrid of relationship management and workshop delivery. You would be joining a team that values motivation, curiosity, flexibility and openness to new perspectives and approaches.

For more details about the role and information on how to apply, please download the recruitment pack.

Key dates to be aware of:

Friday 31st October 12am (midday) – Information and Q&A session

This is an optional session where you can hear more about the role and ask any questions you may have.

We recommend attending to help you prepare the strongest possible application.

Sunday 9th November 12pm (midnight) – Applications close.

You will hear back from us on or before 12th November. 

Thursday 20th  November – Interviews will take place in-person in either London, Birmingham or Manchester depending on applications received (all travel for interviews will be covered) 

About Future First

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.

Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.

I am delighted to be working alongside a leading charity is seeking a Carer Support Officer to support unpaid carers and their families. This is a rewarding opportunity for someone who is both compassionate and highly organised. This is a fully remote, immediate start temp role until the end of the year.

The role
You’ll be the first point of contact for carers and referral partners, ensuring a smooth and supportive journey into the service. Key duties include:

• Responding to calls and emails with empathy and professionalism
• Providing first-line advice and signposting to relevant services
• Recording client details accurately and managing referrals
• Booking appointments and updating waiting lists
• Monitoring cases, closing them when support is complete, and tracking outcomes
• Ensuring warm handovers to external organisations when required
• Supporting wider team activities such as campaigns, events, and admin tasks

About you

• Experience in helpline, advice, or family/community support services
• Strong listening and communication skills
• Confident using IT systems and databases
• Highly organised with the ability to manage multiple priorities
• A flexible, team-focused approach

Join a supportive team and make a real difference to the lives of carers and their families.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you! 

Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel.

Contract: 2 years with the possibility of extension dependent on continuation of funding. You should be available to start by mid-January 2026.

Reporting to: Executive Director (ED) 

Salary: £85,000  - £90,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme. 

Job description 

Overall purpose of role 

The Director of Operations and Finance is a pivotal senior leadership role responsible for ensuring WeProtect Global Alliance has robust and highly effective financial management, operational, governance, and risk infrastructure. The Director will provide strategic financial leadership, act as the primary resource for the Board on governance matters and oversee corporate compliance to enable the impactful delivery of the organisation's strategy to protect children from sexual exploitation and abuse online. 

We are seeking a highly experienced operational leader who is a proactive and confident decision-maker. You will be an influential SMT member and a trusted advisor to the Executive Director and the Board. You must be able to think strategically and solve problems, translating complex technical requirements (finance, legal, risk) into clear, pragmatic, and achievable goals. You will operate with high ethical standards and integrity, modelling the Alliance's values of Accountability, Respect, and Empowerment across all internal and external relationships. 

Key Responsibilities 

Corporate Governance, Risk & Compliance  

• Corporate Governance: Ensure Alliance governance is efficient, effective and provides the necessary support and oversight to the team to enable delivery of our mission, leading on review and optimisation of our governance structures and management. Act as a key advisor to the Executive Director and Board on all aspects of governance, legal compliance, and statutory obligations (including Dutch Chamber of Commerce and UK Companies House requirements).

• Risk Management: Senior responsible owner of the strategic risk register and proactively monitor and escalate strategic risks, reporting on high-level mitigation strategies to the Board and Finance, Risk and Audit Committee. Liaising with the Deputy Head who will oversee the day-to-day monitoring and reporting of operational risks. 

• Internal Control & Audit: Set the strategic standard for the internal control environment. Commission, approve the scope for, and receive final reports on all internal or external governance reviews or audits. Approve all final audit recommendations and plans before presentation to the Board. 

• Legal Compliance: Ensure the Alliance is compliant with all relevant UK, Dutch and international laws, managing external legal counsel relationships as needed, including maximising pro-bono support. 

Operations and People Management  

• Operational Oversight: Provide strategic direction for core operational functions, ensuring the Deputy Head of Operations and Finance delivers effective day-to-day operations including procurement, IT infrastructure, and general administration. 

• Human Resources: Lead internal responsibility and the strategic development of the people management function, in liaison with the Executive Director. This includes owning the overarching policy framework, approving major changes to employee benefits, and managing any external HR consultants or support services to ensure all HR policies, recruitment practices, and performance management are compliant. Overseeing the Deputy Head on supporting the implementation of capacity building across the Secretariat.

• Line Management: Directly line manage and mentor the Deputy Head of Operations and Finance, setting clear objectives, managing performance, and supporting professional development. As a member of the SMT, you may also play a key role in matrix managing team members across the organisation.

• Cross-Organisational Leadership: Work collaboratively with the Executive Director and all members of the SMT to foster a culture of high performance, innovation, accountability, and continuous improvement across all functions, including implementation of our organisational Diversity, Equity and Inclusion policy and our overall organisational strategy. 

Strategic Financial Management & Leadership  

• Financial Strategy & Planning: Lead the development and own the ultimate approval of the organisation's financial strategy, ensuring long-term sustainability and resource allocation aligns with strategic objectives. Working closely with the Deputy Head of Operations and Finance on setting  the parameters for the annual budgeting cycle and it’s execution.

• Budgeting & Reporting: Produce accurate, timely, and insightful financial reports and analysis for the Executive Director, Senior Management Team (SMT), and the Board/Finance, Risk and Audit Committee, drawing on the preparations of the Deputy Head e.g. forecasting, overseeing annual budgeting cycle and fincnial planning 

• Audit & Statutory Compliance: Take ultimate accountability for the annual statutory audit process, ensuring all financial statements are prepared in compliance with relevant legislation and best practice for the Alliance’s Dutch and UK registered entities. 

• Systems and Controls: Own and strategically evolve the financial control framework, ensuring robust policies, procedures, and systems are in place. Champion organisation-wide adherence to these standards, working closely with the Deputy Head who will oversee daily compliance and financial reporting accuracy. 

• Grant Financial Management: Work with our Head of Development to oversee the financial management and reporting for all restricted and unrestricted grants, ensuring full compliance with donor requirements. Contribute to the organisation’s investment strategy and diversification by assessing financial viability of new funding sources or income models. 

Person Specification 

Essential Knowledge, Experience, and Skills 

• Sector Experience: Proven senior leadership experience (Head of or equivalent) within a non-profit, charity, or international NGO setting. 

• Governance & Risk: Extensive experience in developing, implementing and managing corporate governance frameworks, statutory compliance, and organisation-wide risk management in the non-profit sector. 

• Legal Expertise: Demonstrable deep experience and knowledge of relevant legal frameworks and regulation relating to the non-profit sector in the UK and Netherlands.

• Financial Expertise: Deep technical knowledge of relevant financial regulations, statutory accounts and audit processes, with proven experience setting the financial strategy and controls framework for an organisation. 

• Leadership & Management: Demonstrable track record of successfully leading, managing, and developing a multi-disciplinary team, including the management of senior direct reports. 

• Strategic & Communication Skills: Excellent strategic thinking, with the ability to translate complex financial and governance information into clear, accessible reports and advice for senior stakeholders (Executive Director, Policy Board, Finance, Risk and Audit Committee). 

Desirable 

• Accountancy qualifications 

• Experience as a Company Secretary or equivalent governance role. 

• Experience in management and oversight of human resources 

• Knowledge of international grant financial management and donor compliance requirements (particularly UK and Dutch). 

Commitment 

• A demonstrable commitment to the values of WeProtect Global Alliance, including safeguarding children and upholding principles of Respect, Accountability, and Empowerment. 

See attached document for the full job profile.