Service manager jobs in milford haven, pembrokeshire

We have an ambition to support 15,000 young people across the UK annually with our mentoring programmes by 2028. To achieve this goal, we need to build new partnerships, secure funds through grants and foundations and grow our external profile. We are looking for someone with demonstrable experience of supporting income generating activity in the charity sector to help us meet these ambitions. This will be a broad and fast paced role, and we are looking for someone who enjoys researching and establishing productive relationships with a variety of businesses, charities, foundations. 

Responsible for

This role will give you the opportunity to work across all our income generating activity and will suit someone who enjoys breadth and depth in their day to day: 

Grants:

• Identifying and researching trusts, foundations, and grant opportunities to add to the pipeline 

• Liaising with the Programmes team and others on the content of an application 

• Writing and submitting high-quality applications

• Tracking and updating all submissions on our CRM (Salesforce) 

Business development: 

• Generating prospect leads through desk-based research and identifying sectors and organisations to target 

• Contacting prospects and leading initial conversations 

• Responding to incoming requests from organisations 

• Represent Brightside at networking events

• Writing bespoke and compelling proposals 

• Tracking and updating all relationships on our CRM (Salesforce) 

Communications and marketing: 

• Working with the team to identify marketing campaigns and collateral to attract new leads 

• Supporting the creation of new content for the website, campaigns, and marketing 

• Maintaining and managing the website 

• Collating statistics on social media and website engagement 

• Supporting the delivery of campaigns to increase individual giving 

Reporting: 

• Providing regular, accurate reports on progress related to income generating activity, including the pipeline, applications or prospects, and secured income 

• Monitoring progress of grants and business development 

• Inputting to the quarterly work plan and priorities 

Team working 

• You will be line managed by the Income Generation Lead 

• You will work closely with Partnership Lead and other members of the Programmes team where relevant 

• You will work regularly with external freelancers responsible for marketing and social media 

Essential criteria  : To be successful in this role, you should: 

• Have at least 12 months relevant business development or fundraising work experience 

• Have demonstrable experience of email outreach and/or funding applications 

• Thrive in a target driven team and meet ambitious targets 

• Be confident and self-motivated with high standards of quality 

• Be able to build strong relationships and collaborate well with others 

• Enjoy meeting people in networking settings 

• Have excellent attention to detail 

• Have ability to use initiative when researching prospects 

• Have excellent organisation and prioritisation skills 

• Be able to work to tight deadlines and stay focused in the face of changing priorities 

• Be strongly aligned with our mission 

• Embrace Brightside’s values and contribute to a positive staff culture 

Desirable criteria  - We are especially interested in candidates who: 

• Understand the challenges and barriers facing young people from under-served communities 

• Understand and have a passion for the power of mentoring 

• A confident and experienced networker 

• Experience in developing marketing materials 

• Have experience using Salesforce or other CRM software 

• Experience in individual giving campaigns 

• Experience of managing website using Word Press 

• Experience of using SEO analytics 

• Have experience of using project management software such as Monday for tracking deliverables 

A DBS check at the enhanced level will be required for successful applicants 

Your development 

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression. 

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff. 

Salary and benefits 

Salary: £27,750 - £32,230  

Contract: Permanent

Hours of work: 37.5 hours a week (full-time) 

Holiday allowance: 25 days

• Submit an answer, around 150 words, via CharityJob to the following question: “Can you give an example of your involvement with a grant/funding bid or new partnership, what was your role and the outcome?” 

• Submit a one-page cover letter, outlining how you meet the role’s essential criteria 

• Submit your CV 

We’re looking for a dynamic, multi-skilled Creative and Content Officer to bring our charity’s mission to life through compelling visual storytelling and thoughtful content design.

You’ll work across teams – Policy and Influencing, Services, Fundraising, Partnerships and Philanthropy, and Research – to produce high-impact content that drives engagement, inspires action, and amplifies our voice.

This role is primarily focused on graphic design, taking written content developed by others and transforming it into engaging, accessible, and brand-aligned visual materials across print and digital platforms. From filming and editing videos to designing pitch decks and paid ads, you’ll be at the heart of our creative output, helping us communicate complex ideas with clarity, emotion, and purpose.

We’re also looking for someone who can suggest light edits to supplied copy, such as refining headlines, subheadings or text hierarchy, to help ensure the content is as clear and engaging as possible for the intended audience.

WHO WE ARE

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.

Animal Equality UK’s current key campaigns include:

• Strengthening enforcement of animal protection laws.
• Halting the expansion of Scotland’s salmon farming industry.
• Achieving a ban on foie gras imports.
• Securing species-specific slaughter legislation for fish.
• Inspiring the public to eat plants, not animals.

ABOUT THE ROLE

We are seeking a talented storyteller and strategic communicator to join our busy, dynamic, and focused team of professional activists as a Copywriting Coordinator. With a natural flair for persuasive writing and a background in direct response marketing, you will craft powerful narratives that expose the reality of animal farming, inspire action, and mobilise financial support for our life-saving mission.

You will be responsible for creating compelling content across print and digital platforms – from fundraising appeals and newsletters to blogs, campaign pages, and supporter journeys. Combining creativity with analytical rigour, you will ensure every piece of copy both engages hearts and delivers measurable results. You will proudly champion Animal Equality’s tone of voice, supporting fellow team members to apply our messaging to their copy.

This is a pivotal role in growing Animal Equality UK’s reach, deepening supporter relationships, and driving the income we need to achieve lasting change for farmed animals.

The Copywriting Coordinator will report to the Executive Director and work closely with team members across our UK and international teams.

JOB DESCRIPTION

• Be a brand champion: Develop engaging, accurate, and impactful copy that embodies Animal Equality’s tone and mission, sharing the experiences of farmed animals with donors and potential supporters.
• Deliver multi-channel content: Produce persuasive copy for appeals, newsletters, websites, campaign pages, blogs, magazines, impact reports, and petitions, ensuring timely and budget-conscious delivery.
• Support fundraising growth: Write powerful long-form and short-form content that motivates supporters to give and meaningfully engage with our work, enabling Animal Equality to expand our impact for animals.
• Content planning: Work with Campaigns, Marketing, and Communications teams to align content with upcoming exposés and campaign actions, ensuring maximum reach and supporter engagement.
• Collaborate with the team: Synthesise complex briefs into digestible, engaging, and emotive content while collaborating with team members to ensure Animal Equality’s content reaches its full potential through amplification, SEO, and multi-channel repurposing.
• Engage supporters: Lead focus groups and supporter calls to understand motivations and feedback, tailoring communications to strengthen loyalty and impact. Ensure communications are tailored to supporters’ needs, motivations, and advocacy journeys.
• Stay topical and creative: Monitor trends and news stories relevant to animal protection, responding quickly with fresh content that connects to our campaigns.
• Data-driven optimisation: Track, test, and analyse the performance of Animal Equality’s copy (open rates, click-throughs, donations, etc.), producing regular reports and using insights to refine future content.
• Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
• Take on ad-hoc tasks, as requested by your line manager.

ABOUT YOU

You are a forward-thinking communicator with exceptional writing skills and a passion for advocating for animals with impact. You thrive in a fast-paced environment, balancing resilience and creativity with strategic and data-led decision-making. You are self-motivated, organised, and able to multitask, working on several briefs simultaneously.

You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.

You must have a minimum of three years’ experience in copywriting or a directly related field, with a proven ability to design and deliver content for successful fundraising. Experience of Pardot, Grav and/or WordPress is a plus.

You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.

BENEFITS

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
• Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
• Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

APPLY NOW

For more information and to apply, please visit our vacancies page.

Closing date: 5.00pm on Friday 19th September 2025.

Location Home based
Department Finance
Salary: £25,000 FTE
Hours: 24
Contract Type Permanent
 
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as a Finance Officer and be a vital part of this exciting phase of our development.
 
Reporting to the Director of Finance and Resources and sitting within the finance team you will work with your fellow Finance Officer to provide an exemplary financial service to all our stakeholders.
 
Re-engage currently has a finance team of just two and we’re looking to increase our capacity to ensure resilience as we enter the first year of our growth strategy.
 
The person we are looking for is self-motivated and highly organised and can take responsibility for the transactional processing of the charity’s finances along with your fellow Finance Officer, under the guidance of the Director of Finance and Resources.
 
There will be an opportunity to study for the AAT or another relevant financial qualification, with progression to providing support to produce financial information to trial balance.
 
Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate.
 
Key responsibilities
 
Financial

• Undertake the processing of the purchase ledger function
• Ensure all stakeholders, internal and external, are paid promptly and accurately, and within the Charity’s payment terms
• Manage the finance mailbox
• Process all financial transactions relating to the charity’s bank accounts
• Undertake control accounts reconciliations
• Administration of the volunteer group funds
• Procurement of charity equipment
• Ensure financial controls are adhered to across the charity
• Ensure the financial timetables are adhered to

 
In conjunction with the Director of Finance and Resources assist with:

• the preparation of the monthly management accounts and reporting to stakeholders
• the preparation of the annual budget setting and interim reforecasts as required
• Assist with the preparation of the annual external audit

 
Systems
 
Work with the Director of Finance and Resources to improve, automate and streamline the charity’s financial processes and systems, including identifying and evaluating new systems where necessary and embedding finance into the charity's CRM
 
Other
 
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There will be occasional out of hours work required and travel to regional and team meetings is expected,
 
Benefits

 

 

• £25,000 per annum pro rata
• 24 hours per week
• Home-based
• Working from home allowance at the standard HMRC rate as detailed on the government website
• 26 days annual leave plus all Bank Holidays
• Health cash plan
• Pension contributions
• Death in service insurance
• Learning and development opportunities
• Employee Assistance Programme

 
About you
 
If you like working proactively and like to be busy, then you will enjoy this role. You will need to be comfortable with working at pace and keen to take responsibility for day-to-day operational activity.
 
You’ll need to be comfortable with numbers and have exceptional attention to detail. Discretion and confidentiality are a must due to the nature of the work. We’re looking for a person with a keenness to seek improvements to systems and processes, who can contribute to the continual improvement of our financial governance and administration.
 
You will also need strong communication skills as you will work closely with all other departments, managers, and volunteers.
 
Essential

 

 

• Experience of working in a finance department, with some knowledge of book-keeping
• Willingness to undertake vocational training
• Ability to multitask, prioritise workload and work under pressure to tight deadlines
• Ability to communicate effectively at all levels
• Excellent verbal and written communication skills
• At ease in the MS Office 365 suite of programs especially Excel and Word but also PowerPoint and MS Teams
• Able to promote a positive image of Re-engage at all times and a commitment to embracing the values of Re-engage
• Comfortable in an environment which promotes equality of opportunity, challenges ageism, empowers volunteers and recognises and values diversity
• An appreciation of the importance of confidentiality and the implications of GDPR
• Committed to excellent customer service
• Awareness of the value of voluntary activity
• Flexible and an interactive team player
•  

About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
 
We use the recruitment platform Hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV. We also add competency questions to the process which assess your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date for this role is 7 September 2025 at 23.59 and interviews will be held week commencing 15 September 2025.
 
REF-223538

We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.

Key Responsibilities

• Develop and maintain digital platforms and tools.
• Provide technical support and troubleshooting.
• Conduct UX reviews to improve accessibility and effectiveness.
• Write and produce high-quality digital content, including copy and video.
• Support deployment of AI solutions like chatbots and predictive analytics.
• Update websites and apps with engaging, accurate content.
• Implement SEO best practices to boost visibility and engagement.

You Will Have

• Experience writing and editing copy for digital platforms.
• Proficiency with content management systems (e.g., WordPress, Drupal).
• Familiarity with graphic design and video editing tools.
• Strong problem-solving and written communication skills.
• Ability to simplify complex information for diverse audiences.
• Understanding of data protection and digital safeguarding.
• Awareness of AI and machine learning concepts.
• Knowledge of design software, particularly Adobe software

Key Deliverables

• Reliable digital products and solutions that meet business and user needs.
• Increased engagement across digital platforms.
• Responsive support to operational teams.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.

• Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Harris Hill is thrilled to be partnering with a charity dedicated to providing excellent care and support to older people.

They are searching for a passionate and strategic Trust and Foundations Fundraiser to join their committed team and help secure funding that will support the delivery of personalised services to meet individual needs.

As Trust and Foundations Fundraiser, you will be responsible for maximising income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management. You will research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders. You will prepare written reports on activities, progress and income against objectives and ensure the impact of the work is clear, visible and effectively communicated on social media, on the website and in the Impact Report. You will also use the database to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.

To be considered for this role you will need:

• Experience of writing successful, compelling trust applications and reports.
• Experience of building and maintaining relationships with funders
• Proven success in achieving and exceeding fundraising targets.
• Excellent written and verbal communication skills

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332

Salary: £34,500 - £36,000

Permanent, Full-time (35 hours per week)

Location: Predominantly home based with requirement to work from central office in Woking once per month.

Deadline: Monday 8^th September at 9am
Application process: Cover Letter and CV

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Charity and The Vision.    

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.    

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.    

Role Mission.  

At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.  

I am accountable for…  

• Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.  

• Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.   

• Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.  

• Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.  

• Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.  

• Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.  

I am responsible for:  

• Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.  

• Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.  

• Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.   

• Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.  

• Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.  

• Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.  

• Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.   

• Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.  

• Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.  

• Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.  

3-Month Goals:  

• Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.  

• Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.  

• Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.  

• Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.  

6-Month Goals:  

• Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.  

• Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.  

• New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.  

• Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.   

• Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.  

9-Month Goals:  

• Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.  

• Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.  

• Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.  

• Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.  

• Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.  

Essential Criteria  

• Proven experience in charity grant management.  

• Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.  

• Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.  

• Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.  

• Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.  

• Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.  

• Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.  

Desirable Criteria  

• Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.  

• Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.  

• Policy development: Experience in developing or reviewing grant-making policies and procedures.  

• Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.  

  

Additional Information  

• The role may require occasional evening or weekend work  

• Enhanced DBS check required  

• Travel will be required to events and team training days  

The Scotty’s Way  

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:   

1. Families Come First  

1. Everyone a Supporter, Every Supporter a VIP  

1. Love What You Do  

1. Remember, Every Day  

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.  

The application window for this role has been extended and will close on Friday the 5th of September 2025.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.   

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.   

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.  

Head of Fundraising 

Location: Remote (occasional UK in-person meetups)

Contract type: Permanent, full-time or part-time (minimum 4 days/week); UK adjacent hours

Salary: £55,000–£75,000 per annum (commensurate with experience)

Benefits: 35 days holiday + national holidays; 14 days medical leave; 3% employer pension contribution; open to flexible working

Reporting to/supported by: CEO

How to apply: Submit your cover letter and CV via CharityJob. Applications will be reviewed on a rolling basis, and we may close the advert early if we find the right candidate.

About Iswe

Iswe is a global non-profit advancing participatory democracy and systems-level political change. Our mission is to help citizens, especially those in underrepresented regions, shape solutions to global challenges — from climate justice to health equity. Our initiatives include the Global Citizens’ Assembly (GCA) and Assemblis, a digital platform for community-led democratic processes.

We’re entering an exciting phase of growth and are looking for a strategic and entrepreneurial fundraiser to take our income generation to the next level.

About the role

We are seeking a Head of Fundraising to develop and drive Iswe’s income generation strategy and grow a high-performing fundraising team.

This role is ideal for someone experienced and confident enough to lead the function with minimal oversight, but still eager to be hands-on. You will bring a good understanding of the climate, democracy, and systems change funding landscape, ideally along with existing funder relationships. You’ll be creative and entrepreneurial, with the ability to craft compelling cases for support, develop new income streams, and build the operational systems required to raise and manage funds effectively.

Your goal will be to secure £10 million over the next 3–5 years, and position Iswe for long-term financial sustainability.

You will report to the CEO and will manage a Senior Fundraising Officer, with the opportunity to expand the team over time (e.g. an individual giving lead and a high-net-worth donor lead).

Key Responsibilities

Strategic Leadership

• Develop and deliver an ambitious fundraising strategy aligned with Iswe’s organisational goals, including project-specific income generation and unrestricted funding. 

• Identify and pursue diverse fundraising opportunities, with a focus on: 

  • Grant fundraising

  • Institutional partnerships

  • Innovative pooled funding mechanisms

  • Individual giving and public campaigns

  • High-net-worth individuals

  • Revenue-generating partnerships and services

• Provide regular reporting and strategic insights, including risks, opportunities, and performance against targets.

• Work with the CEO to transition key donor relationships smoothly and represent Iswe externally at high-level events and convenings (e.g. COP, Bonn, Davos, New York Climate Week).

Fundraising Execution

• Lead the cultivation, solicitation, and stewardship of funders, donors, and strategic partners.

• Write and oversee the development of high-quality grant proposals, donor reports, and communications.

• Coordinate funding strategies for individual projects, and support project teams to embed fundraising into their planning and delivery.

• Develop digital strategies and campaigns to support public fundraising and individual giving.

• Build systems to attract and steward high net worth individuals, including prospecting, relationship management, and donor communications.

• Explore and advance business revenue streams such as consultancy offers, corporate sponsorships, or platform-based services.

Team Leadership

• Line-manage a Senior Fundraising Officer, supporting their professional development and accountability.

• Recruit, onboard and manage future team members as needed (e.g. an Individual Giving Manager and High Net Worth Fundraising Lead).

• Foster a culture of collaboration, innovation, and bottom-up leadership within the fundraising team and across the organisation.

Operational Excellence

• Design and implement systems for tracking fundraising performance and measuring ROI.
• Develop internal processes for grant management and donor engagement.
• Ensure compliance with fundraising ethics, legal standards, and data protection regulations.
• Build the fundraising literacy and capability of project and leadership teams across the organisation.

Person Specification

Essential

• Substantial fundraising experience (minimum 5+ years), with a proven track record of raising six to seven-figure income across grantmaking, institutional funders, or major donors.

• Strong strategic thinking, planning, and execution skills — with the ability to own a multi-year fundraising roadmap and deliver results with minimal supervision.

• Demonstrated experience in developing and delivering fundraising strategies across multiple income streams (e.g. grants, high net worth individuals, public fundraising, or partnerships).

• Excellent writing and communication skills, including the ability to craft compelling funding proposals and reports.

• Working knowledge of individual giving strategies, including use of digital tools for donor acquisition and retention.

• Working knowledge of GDPR.

• Understanding of how to build systems and culture to support high net worth individual engagement and income generation.

• Experience speaking and writing knowledgeably about deliberative democracy and multilateralism.

• Strong understanding of the global fundraising landscape in climate, democracy, and systems change — and ideally some well-established funder relationships.

• Ability to build strong internal and external relationships and to work across multiple teams and time zones.

• A collaborative, self-reflective leadership style — grounded in awareness of your own leadership strengths and blind spots, and committed to building the agency of others.

• Experience working effectively in a remote environment and enthusiasm for this mode of working.
   

Desirable

• Experience developing pooled funding models or engaging with multilateral funding initiatives.

• Experience monetising services or designing other forms of business income.

• Experience working in or with small, fast-moving nonprofits or startups.

What We Offer

• A rare opportunity to shape and lead the fundraising function of a globally relevant organisation at a pivotal moment in its growth.

• A flexible, learning-focused work environment rooted in collaboration, experimentation, and shared ownership.

• A mission-driven team working on some of the most urgent challenges of our time, in partnership with communities around the world.

A note on representation

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

 

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

 

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

Finance and Business Support Officer

Salary: £30,500p.a. FTE (£24,400p.a. pro-rata if a 30-hour week)

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract:  Permanent

Hours:  37.5 hours per week (30 hours per week will be considered with commensurate reduction in responsibilities)

Location: Home based, with ability to travel to London or Wigan offices if required, or London or Wigan office-based if preferred

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent.

We’re looking for a motivated and detail-oriented Finance and Business Support Officer to join our wonderful Core Services team. This is an important role as you’ll be responsible for administering the day-to-day financial processes within areas of finance such as accounts payable, accounts receivable, payroll and pensions.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply. 

As part of the application process you will need to answer 3 questions highlighting your applicable skills and experience, and submit a tailored CV. We also that you complete an equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00, 09 September 2025

For successful candidates, interviews will be held via Microsoft Teams on 23 or 24 September 2025

If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Quality Assurance Analyst

Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits

Do your best work, for the right reasons.

We’re looking for a Quality Assurance Analyst to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

You’ll join our cross-functional Product & Engineering team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists to ensure our products are high-quality, reliable, and user-friendly.

This is a hands-on role focused on validating features from a user perspective, refining definitions through a QA lens, and exploratory testing across our digital platforms. You'll also help champion a culture of quality and contribute to Oak’s values and wider success.

�� What You’ll Be Doing

• Validating product behaviour of new features from a user perspective and improving feature definitions by providing a QA perspective.

• Communicating and promoting quality as a culture across the engineering, design and product functions.

• Exploratory testing of user facing web apps and internal content creation and management tools.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

• Support all work across the Product team and take on other general responsibilities as required.

�� What We’re Looking For

• Knowledge of testing web or mobile based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structure bug reports with appropriate evidence and steps to reproduce.

• An understanding of accessibility concerns for web applications, and how to assess them.

• The ability to design tests and work without test scripts or formal specifications.

• Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews by September 2025.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ROLE EARLY

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

The National Youth Agency is looking for a new Academy Tutor to join our Academy Team.
 
Contract:    Permanent
Hours:        Full-time - 37 hours per week 
Salary:        £36,724.54 per annum
Remote:      This role is homebased with occasional travel for staff residentials and   other events. 
 
What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
 
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
 
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.  
 
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.  
 
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.  
 
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.  
 
Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training).  
• Supporting learners and monitoring their progress through regular reviews and assessments.  
• Contributing to the ongoing development and improvement of resources and processes.  
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes. 
• Ensure all learners have a supportive and positive learning experience 
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.  
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.  
• Ensure the NYA follows best safeguarding best practice.  
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.   
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures. 
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section. 
• We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
Interviews to be held W/C 8^th September (subject to change).
 
The National Youth Agency is an equal opportunities employer. 
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-223 201

Youth Voice and Influence Officer

The National Youth Agency is looking for a new Youth Voice and Influence Officer to join our Operations Team.

Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,050 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role and Key responsibilities:

Deliver Against Key Performance Indicators (KPIs)

• Work with your line manager to define clear KPIs that align with NYA's strategic goals.
• Consistently deliver activities to a high standard within agreed timelines.
• Monitor and report on progress against KPIs, identifying challenges and proposing solutions.
• Support the evaluation of youth engagement programmes to promote continuous improvement.

Youth Voice Engagement and Delivery

• Lead and support the delivery of youth voice and influence activities and events.
• Actively engage young people in shaping programmes, campaigns, and decisions.
• Facilitate inclusive, youth-led events, workshops, and forums.
• Ensure accessibility and inclusivity, especially for marginalised or underrepresented groups.

Flexibility and Support Across NYA Teams

• Provide flexible support across NYA teams to embed youth voice across organisational activities.
• Collaborate with colleagues to integrate youth input into wider initiatives.
• Share youth engagement expertise with other departments.
• Offer capacity where needed to maintain a consistent youth voice focus.

Building Relationships with Young People and Stakeholders

• Develop and maintain trusted relationships with young people and partner organisations.
• Provide support, guidance, and opportunities for young people to participate confidently.
• Foster inclusive and respectful environments for youth engagement.
• Collaborate with external stakeholders to increase youth influence on decisions.

Please refer to our Candidate Pack for more information on the role and the requirements. Please note that this role requires that you MUST hold a JNC level 6 qualification or be willing to work towards it.

Why Work for NYA?

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

To apply, please submit the following via our online application platform by 11:59pm on 5th September 2025 (applications will be reviewed as they are submitted, so early submission is encouraged. We reserve the right to close the vacancy early if we receive sufficient applications for this role):

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role by answering the following two questions:

Can you describe a time you successfully supported young people to influence change in an organisation or community?
Aside from youth voice and participation, what other areas of work with young people are you passionate about, and why?

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-223399