Service manager jobs in oadby and wigston, leicestershire
We have an exciting opportunity for a new member of staff to join Transport for All and support the delivery of our vision: Transport Justice for All Disabled People.
This role will lead on securing income from trusts and foundations for our projects and programmes. You will help to ensure that Transport for All remains financially sustainable, and can grow to meet the needs of our community. You’ll also drive cross-organisational use of the CRM database.
Importantly, you’ll understand how to communicate about a Disabled People’s Organisation without our community being stereotyped as ‘inspirational’ or ‘vulnerable’ – taking a social model approach and aligning with our organisational values.
We’re looking for someone with experience of broad-base fundraising, significant success in trusts and foundations fundraising, and skills and experience in databases.
About Transport for All
Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.
Your responsibilities
1. Fundraising strategy (10% of time)
· Work with the CEO and Senior Leadership Team to set and deliver the fundraising strategy.
· Work across teams to identify opportunities to create projects and seek funding.
· Ensure all fundraising activities comply with legal and regulatory requirements.
· Report regularly to the Finance Committee and Board.
2. Trust and foundations fundraising (60% of time)
· Work with the Senior Leadership Team to identify projects and core costs for funding and develop realistic budgets.
· Craft compelling applications to secure funding.
· Develop and maintain strong relationships with key funders.
· Work across teams to ensure continuation funding for existing projects and costs where needed.
· Manage grants from existing trusts and foundations, ensuring grant requirements are met, and reports are on time, accessible and demonstrate impact.
· Manage the trusts and foundations pipeline, keeping up to date records at all times.
3. Database management (20% of time)
· Ensure the CRM supports funding monitoring purposes and staff can use it for this purpose.
· Continually champion and develop the CRM so that it is accessible to all staff and meets the requirements of all teams.
· Work with the Communications and Engagement team to put in place good stewardship of members, advice service users and other contacts via the CRM.
· Put in place supporter journeys that provide excellent stewardship.
4. Wider fundraising (10% of time)
· Explore, test and evaluate wider fundraising opportunities. This could include appeals, corporate fundraising, events, individual giving and legacy giving.
· Support the Training, Research and Consultancy team with bid and proposal writing on an ad hoc basis.
5. General (at all times)
· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed.
· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager.
· Line manage and supervise members, contractors and staff as required.
· Work within the Social Model of Disability.
· Work in adherence to Transport for All’s values and staff policies.
· Maintain confidentiality.
· Attend staff meetings as needed.
Skills
We’re looking for someone who:
· Has experience of fundraising, particularly from trusts and foundations, preferably including significant, multi-year grants
· Has strong research skills and enjoys identifying funders and their priorities
· Can construct realistic budgets and work with colleagues to craft project proposals
· Has a track record of securing funds for social justice causes
· Has excellent persuasive, value-based communication skills, both written and verbal
· Understands data protection and fundraising compliance and good practice
· Understands the potential for a good CRM to add value, and is confident about helping other team members to use a database to help their work
· Can manage a mixed workload with conflicting priorities
· Has strong organisational and time management skills
· Has a commitment to and understanding of the social model of disability, and disability justice
We particularly welcome applicants from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.
Transport Justice for disabled people.
The client requests no contact from agencies or media sales.
Job Title - Sales and Marketing Manager
Contract - Permanent
Hours - 21 hours (part-time 0.6 FTE), 3 days per week
Salary - £19,200 - £21,000 (£32,000-£35,000 FTE), dependent on experience
Location - Home-based
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Life Education
Coram Life Education is a national charity that supports schools’ Wellbeing and PSHE education, including Relationships and Sex Education. We use dynamic teaching strategies (including drama) and resources within a framework of a fully developed whole-school approach to behaviour, safety and achievement, which also includes a comprehensive online PSHE scheme of work called SCARF, which supports schools’ wellbeing and PSHE education for primary-age children aged 3-11.
About the role
The role focuses on developing and implementing sales and marketing strategies to drive growth in the UK and internationally, manage campaigns, and support our regional Delivery Partner network. It involves building relationships with schools and wider stakeholders, spanning early years, primary, secondary, overseeing fidelity with brand identity, and collaborating with CLE, fundraising and communications teams to align messaging and maximise impact.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 9th May 2025 at 12pm
Interview Date: 19th/20th May 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Community Enabler and Partnerships Manager
Are you proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all?
We are looking for a Community Enabler and Partnerships Manager to work in the hearts of communities to develop and grow local networks to get people engaged in their communities and support pathways to volunteering.
Position: Community Enabler and Partnerships Manager
Salary: £27,000 - £35,000 FTE
Location: Wales (remote working with national travel)
Hours: Full-time
Contract: Fixed Term March 2026
Closing Date: 5th May 2025
Interviews: 13th & 15th May
About the Role
You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside the central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.
Key responsibilities include:
- Management contracts, staff and resources
- Oversight of networks delivery and performance
- Stakeholder relationship management and reporting
- Development and implementation of local strategic plans
- Profile raising and sustainability
- Innovation, learning and development across the organisation
About You
You are able to communicate effectively about the work of the organisation, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.
With a passion for heritage preservation and community development, you will be IT literate including Microsoft Office tools with great communications skills including presentations and report writing .
You will have experience of:
- Community development
- Stakeholder engagement and contract management.
- Leading, managing and inspiring teams to deliver
- Managing multiple projects
- Stakeholder management
- Budget management
- Working with communities, public and voluntary sectors
- Partnership working
- Facilitating workshops and training
- Designing and implementing new initiatives
- Influencing others
About the Organisation
A national charity that believes everyone's time is valuable. The innovative digital Time Credit system rewards volunteers for the time they give to their communities. These credits can be exchanged for activities and services, helping to build more inclusive and connected communities.
They’ve already engaged over 15,000 volunteers and 1,500 organisations, and issued more than 1.25 million Time Credits across the UK. With the first national Time Credit network in the world, this work is recognised by parliamentarians, local authorities and community partners.
Join today and help drive meaningful social impact across Wales!
Other roles you may have experience of could include Community Enabler, Community Partnership Manager, Partnerships Manager, Community Engagement Manager, Community Development Manager, Programme Lead, Partnerships Officer, Volunteering Manager, Engagement Officer, Regional Manager, Community Investment Manager, Social Impact Coordinator etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.
We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.
About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.
Key Responsibilities
- Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
- Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
- Review and maintain good accounting systems, policies and practices
- Manage monthly financial cycles, including management accounts, payroll, and VAT returns
- Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
- Contribute to the development of our internal finance processes and practices
- Collaborate closely with other team members to deliver excellent client outcomes
What We’re Looking For
- Experience with Xero and/or QuickBooks Online (QBO)
- Strong understanding of financial reporting for charities, including Charity SORP
- Excellent communication skills, especially in translating financial concepts for non-financial audiences
- Confidence with Excel and other office tools
- Strong organisational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines
- A self-starter who enjoys working in a collaborative environment
- Relevant financial qualification
- Experience in a fast-paced or multi-client environment is a bonus
What We Offer
- 25 days annual leave (pro-rata) plus bank holidays
- Health insurance
- Commitment to CPD and on-the-job training
- Flexible working arrangements
- Meaningful work with purpose-led clients
- A supportive and values-driven team environment
A not-for-profit firm dedicated to making a difference
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Marketing Manager
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
-
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
-
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
Excited by the challenge of bringing innovative education products to life through strategic marketing? Oak National Academy is looking for a Product Marketing Manager to lead marketing and communications that drive user growth and engagement.
You’ll plan and deliver targeted campaigns, build partnerships that strengthen engagement, and create tailored content that helps teachers and school leaders get the most from Oak. You’ll also contribute to in-product messaging and improvements that deepen user engagement.
This is a varied, hands-on role for someone who understands what drives adoption, loves working across teams, and is motivated by meaningful impact in schools.
What you'll be doing
-
Manage the planning, delivery and evaluation of marketing and School Support campaigns and communications that drive the growth of users on Oak.
-
Build and manage important partnerships to improve how we attract, support and retain teachers on Oak’s products.
-
Develop tailored marketing content and in-product developments to engage and build advocacy amongst teachers and school leaders.
-
As a member of the Oak Team, contribute to the planning and culture of the organisation.
-
Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
-
Deputise for the Lead Product Marketing Manager and Support and take on other general responsibilities as required.
-
Hours: 36 hours per week (if full-time – flexible arrangements will be considered. Our core working days are Tuesday, Wednesday, Thursday, to allow effective collaboration time with colleagues).
Line management responsibility: There is the potential for this role to involve line management responsibility
Budget responsibility: None
Key external relationships: Suppliers and our curriculum partners
DBS: An enhanced DBS check is required for this role.
-
What We’re Looking For
-
5+ years experience in product marketing.
-
Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
-
Extensive knowledge of supporting a product’s users and driving growth.
-
Proven success in managing stakeholders and working collaboratively with others.
Our Benefits
-
25 days annual leave, plus one extra day for each year of service (up to 28)
-
Additional Oak closure days over Christmas/New Year
-
11% employer pension contribution (with no minimum employee contribution)
-
A 36-hour working week, with half-days on Fridays or every other Friday off
-
Fully remote working — we’ll support your home set-up and offer coworking options if preferred
-
Termly in-person offsites to collaborate, connect, and have fun
-
A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
-
Location: Remote, but you must be based in the UK with the legal right to work here
-
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
-
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Summary
- Support the SIAM in the planning and delivery of the NCIs' annual risk-based IA Plan, including assisting with the Annual Audit Needs Analysis and producing the Audit Universe.
- Manage the end-to-end delivery of all individual IA assignments, from the initial planning stage through to the completion of the final report. Ensure all findings are effectively communicated with management as part of the IA delivery process.
- The post-holder will be expected to come into the primary office location in Church House, Westminster, one day per week.
- You will need to have a relevant professional Internal Audit or Accounting qualification i.e. IIA, CIA, ACA, ACCA, etc.
- You will need significant experience in the delivery of technically complex risk based internal audit assurance and advisory reviews across a variety of processes.
- A salary of £60,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking an experienced Programms & Communications Manager to plan, execute, and manage various projects and events that align with BIMA's mission and objectives. This role requires a dynamic individual who is detail-oriented, capable of managing multiple priorities, and experienced in project coordination. The ideal candidate will be a strong communicator, problem-solver, and self-starter who thrives in a fast-paced environment.
Job Title: Programmes & Communications Manager
Salary: Up to £30,000 per annum, depending on experience
Duration: 12 months fixed term contract, with possibility of extension
Hours: 37.5 hours a week, occasional evening and weekend hours
Location: Remote, very occasional attendance at events
About BIMA
BIMA is a membership organisation who aims to bring together Muslim Healthcare Professionals to inspire, unite and serve the community. Our mission is to be the professional home that connects, benefits, and represents our members, enabling positive transformations in the communities we serve.
Job Summary:
We are seeking a highly organised and proactive Programms & Communications Manager to support our events, marketing, website management and membership functions. This role requires a dynamic individual who is detail-oriented, capable of managing multiple priorities, and experienced in project coordination. The ideal candidate will be a strong communicator, problem-solver, and self-starter who thrives in a fast-paced environment.
Responsibilities
-
Project Management/ Event Management
-
Managing and coordinating BIMA events, iftar, events, dinners, charity health promotions.
-
Coordinate local network projects/ activities for Luton Muslim Health Alliance and London Muslim Health Network, ensuring deadlines and deliverables are met.
-
Track project progress, and provide status updates to Senior Management Team.
-
Support logistical requirements of the events, this may include but not limited to printing, refreshments, liaising with venues, volunteers, stakeholders.
-
Facilitate team meetings, document minutes, and follow up on action items.
-
Evaluating and completing written reports on the projects and deliverables.
-
-
Marketing Management
-
Assist in the execution of marketing campaigns, including email marketing, social media, and content creation.
-
Content creation and curation, working with a marketing agency, ensuring consistency with branding and messaging.
-
Collate marketing materials, ensuring consistency with branding and messaging.
-
Maintain marketing databases and mailing lists.
-
Management/ Engagement on Social Media Platforms.
-
Assist with promotional activity for BIMA events.
-
Creating an evergreen campaign on membership growth.
-
Marketing Administration
-
-
Membership Onboarding
-
Reviewing and processing membership sign ups via the website.
-
Reviewing and processing members on BIMA’s whatsapp community.
-
Maintain and deliver professional customer service for membership queries.
-
-
Administration
-
Supporting BIMA teams and colleagues in organising and delivering projects and events, this may include but not limited to email management, marketing and promotion, database management and logistical support.
-
Support senior leadership in administration and management of the email inbox.
-
Person Specification
-
A Bachelor's degree or equivalent experience in a relevant field, such as event management or project management
-
Demonstrated expertise in marketing, event planning, and website management, with a track record of successful campaigns and initiatives.
-
Exceptional writing skills with the ability to create compelling, persuasive, and well-structured content tailored to diverse audiences.
-
Strong verbal and written communication skills, with proficiency in English at a professional level.
-
Proven ability to manage multiple projects simultaneously, meeting deadlines and ensuring high-quality outcomes.
-
Proficiency in Microsoft Office Suite and Google Workspace.
-
Experience with website management platforms (e.g., WordPress) is highly desirable.
-
Excellent organisational and time management skills, with a keen attention to detail and the ability to prioritise effectively.
-
Ability to work both independently and collaboratively within a team environment, demonstrating adaptability and problem-solving skills.
-
Highly self-motivated and proactive, with a strong drive to take initiative and achieve goals.
The Project Manager will play a vital role in furthering BIMA's mission to serve the Muslim healthcare community in the UK.
If you have a passion for organising impactful projects and events and have experience in project and event management, we encourage you to apply for this rewarding position.
Application Process
Applications will be subject to an agreed date to interview and reviewed on a rolling basis, with a final deadline to apply of 31st May 2025. This advert may close if we find the right candidate before then. You are therefore strongly encouraged to apply in advance of the application deadline.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full-time, 37.5 hours per week
Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
Contract: Permanent
Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.
There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate. Please apply as soon as possible if interested, and no later than 11.59pm on Tuesday 6th May.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
-
Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
-
Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
-
Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
-
Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
-
Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is a visionary provider of adult health and social care services, with skilful, bright and enthusiastic staff. We require an organised, confident and skilful assessor to develop and deliver Diploma health and social care vocational qualifications.
Within this exciting role, you will assess a caseload of 30 vocational Diploma learners in a variety of settings at levels 2, 3, 4 and 5 in adult health and social care qualifications and associated subject matters. You will help support staff on vocational qualification programmes in accordance with professional standards, Skills for Care occupational standards and the CQC inspection framework for Health and Social Care.
As part of a fast-paced team and as an independent, self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the social care workforce.
Interviews will begin on 3rd June 2025.
Vacancy Reference Number: 82538
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Philanthropy Key Relationships Manager
We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.
Position: Key Relationships Manager
Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London.
Hours: Full-time
Salary: £37,000 to £41,000 per annum
Contract: Permanent
Closing Date: 11 May 2025
The Role
With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.
About You
You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.
With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.
You will have:
• Evidence of strong influencing and negotiating skills
• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project
• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level
• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales
• The ability to confidently present to and communicate with a wide range of stakeholders
• An understanding of what drives and motivates potential and existing Christian supporters
If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
Since 1962, the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people.
In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs.
We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We also provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
Autism Know How is our autism training and best practice services
We are here to help you to learn, develop and embed your or your organisation’s practice and ensure you are providing the best possible service for autistic people.
We are looking for an experience Marketing and Communications Manager to join the Autism Know How team.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer. INDNPCS
the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK.
We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens.
This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights.
You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience.
*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.
Main duties and responsibilities:
1. Strategic research and issue analysis
You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK.
- Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns).
- Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
- Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
- Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.
2. Policy development and advocacy
- Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
- Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.
3. Report writing and presentation
- Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
- Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences.
- Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.
4. Stakeholder engagement
- Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
- Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.
5. Monitoring and evaluation
- Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders.
6. General responsibilities
- Represent the views of the3million in the media, when appropriate.
- Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.
Person specification
Knowledge and experience:
- Experience (2+ years) working within research or investigative settings
- Proven track record in producing research reports and presenting research findings
Skills:
- Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
- Excellent attention to detail
- Excellent writing skills, with the ability to produce high quality reports and other written materials
- Strong presentation skills
- Ability to build rapport with research participants through individual or group interviews
- Proficient in using spreadsheets for data analysis
- Awareness of research ethics and data protection
Personal attributes:
- A deep commitment to migrants’ rights and a passion for social justice
- Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
- Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups
Desirable
- Experience working on immigration policy, human rights, or social justice
- Experience of obtaining information through Freedom of Information requests
- Experience of building research tools and developing creative methods and techniques of research
- Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
Working conditions
Position: Full time
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.
Please submit your CV and a cover letter not exceeding two pages telling us why you are applying for this job and why you think you are the best person for the role. Applications submitted without a cover letter will not be considered.
Please also fill in the equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.
The client requests no contact from agencies or media sales.