Service manager jobs in orpington, greater london

Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.

You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.

We offer:

• £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
• Flexible hours and hybrid working
• A values-led, inclusive team culture
• A chance to make a genuine impact in a small, growing charity

• Role overview

• Financial Management and Bookkeeping

• Maintain accurate financial records using QuickBooks Online.
• Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
• Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
• Manage accounts payable including invoice approval workflows, payment runs, and supplier records.

• Reporting and Analysis

• Produce and circulate weekly budget holder reports, resolving any variances or queries.
• Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
• Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.

• Gift Aid and Compliance

• Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
• Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
• Ensure compliance with financial policies, procedures, and relevant legislation.

• Team Collaboration and Stakeholder Engagement

• Act as the main finance contact across departments, supporting budget holders with financial queries.
• Provide finance induction and support to new starters.
• Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
• Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.

• Systems, Processes and Improvements

• Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
• Ensure secure and well-organised storage of financial records, in line with retention policies.
• Support and supervise the Finance Assistant, including line management, development, and training as needed.

• Other

• Provide ad hoc financial support to the Director of Finance and Operations.
• Be adaptable and open to change in line with the charity’s strategic growth and development plans.

Legal Services Lead

An exciting opportunity has arisen for a Legal Services Lead to join the Chief Executive's Office. Your role is to provide general legal advice; to act as commercial counsel, assisting in reviewing and drafting commercial contracts, ensuring these are fit for purpose and to manage any potential commercial disputes.

This role is not open to sponsorship.

Role Requirements

• Providing accurate, relevant and timely advice to the organisation on a wide range of legal topics that relate to the organisation.
• Managing and mitigating legal risks by designing and implementing organisational policies and procedures as well as providing in-house legal templates.
• Ensuring compliance with all laws, rules, regulations and statutory guidance that apply to the business including any changes that may arise from time to time
• Drafting, reviewing, and supporting with the negotiation of various commercial contracts and agreements including retail shop leases.
• Providing timely, accurate and commercially responsive advice to CEO, SLT, senior managers and trustees on both a formal and informal basis.
• Communicating with and managing third-party bodies such as regulators, external counsel or auditors.
• Promoting legal, compliance and risk management best practice throughout the organisation.
• Designing and delivering legal training to the organisation.
• Providing advice on the effective management and protection of The Children’s Trust intellectual property.
• Providing advice on the effective management and protection of The Children’s Trusts employees.
• Providing support with coroner’s inquests including instructing external counsel, liaising with the Coroner’s Office and conveying legally privileged advice to the SLT and trustees as appropriate.
• Supporting colleagues with the development and implementation of a contracts management process, contracts playbook (set of standard templates) and central contracts database.
• Managing the legal services budget.
• Undertaking other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date: 1st stage Interviews held 4th – 7th August

PLEASE READ CAREFULLY – ‘How to Apply’

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.

We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:

· Identify and plan for the organisation’s volunteer needs.

· Lead on volunteer recruitment, induction and retention.

· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.

· Build strong relationships, fostering a positive and inclusive volunteer culture. 

About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.

This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.

RB Mind offers:

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Interviews will be held on Tuesday 16th September and Wednesday 17th September.

ABOUT FIELDS IN TRUST 

Fields in Trust is the charity that protects the future of our parks, playgrounds, playing fields and green spaces. As a proud Royal Charter charity operating throughout the UK, we’ve protected thousands of spaces over the past century, ensuring that 9 million people have access to a park or green space within a 10-minute walk from home. We act as the long-term stewards of these protected places and, through our green space standards and advocacy, have and will continue to influence the creation of thousands more. 

We believe everyone deserves access to high-quality spaces — now and forever, and as we celebrate our Centenary in 2025, we’re proud of our legacy and excited to launch a new five-year strategy to shape the next chapter. 

OUR VALUES 

Partnership - We collaborate with others who share our vision. 

Innovation - We are experts in green spaces and look for new solutions. 

Equity - We believe in equal access for everyone. 

ROLE: Digital Content Manager 

Salary: £42,000 per annum 

Contract: Full-time 

Location: Central London (hybrid working – minimum two days per week in the office).  

Reports to: Director of Income Generation and Communications 

ROLE OVRVIEW 

We’re looking for a creative and strategic thinking individual with strong writing skills to lead the development and delivery of compelling digital content that aligns our key messages to key audiences. You’ll play a vital role in increasing our visibility, strengthening our voice, and positioning Fields in Trust as the go-to organisation for commentary, advice, and support on parks and green spaces. 

You’ll join a passionate, mission-driven team working to protect the green spaces that matter to us all. This is a unique opportunity to shape how we tell our story - informing, inspiring and motivating others to take action. 

KEY RESPONSIBILITIES 

• Develop and implement a digital content plan aligned with organisational strategy and goals, collaborating with media partners and creative agencies as needed. 

• Ensure consistent messaging across all digital channels and audience segments. 

• Create engaging, high-quality content (written, visual, and video) for our website, social media, and email newsletters. 

• Design and implement standardised templates for external communications (e.g. partner presentations) to ensure consistent brand tone and messaging across teams.

• Manage the content calendar and coordinate with internal teams to ensure timely and relevant content delivery. 

• Tailor digital content (and occasional offline materials such as a publications, annual reviews, and display panels) to resonate with key audiences including national and local government, the built environment sector, funders, partners and park users. 

• Use storytelling to highlight the value of parks and green spaces and the impact of our work. 

• Manage and optimise our website and social media presence. 

• Monitor content performance and engagement, using analytics to guide content strategy and improvements. 

• Uphold and evolve our brand voice and visual identity across digital content and assets. 

• Act as a guardian for tone, language, and messaging consistency. 

• Work cross-organizationally to develop high quality content and outputs we can use to influence and engage key audiences. 

• Support colleagues with digital content, best practice and training where needed. 

ESSENTIAL SKILLS AND EXPERIENCE 

• Demonstrable experience in digital content creation and planning. 

• Excellent writing, editing, and storytelling skills. 

• Strong understanding of digital platforms, SEO, and analytics. 

• Ability to align content with strategic messaging and audience needs. 

• Creative mindset with a passion for social or environmental causes. 

• Familiarity with tools like Google Analytic, Dot Digital, Resource Space, Hootsuite 

DESIRABLE SKILLS AND EXPERIENCE 

• Experience working in the charity or not-for-profit sector. 

• Knowledge of accessibility standards and inclusive content practices. 

BENEFITS 

• 25 days annual leave (plus one additional day per year of service, up to five years).  

• Discretionary leave between Christmas and New Year.  

• Two employee volunteer days per year.  

• 5% employer pension contribution.  

• Interest-free season ticket loan.  

Application Details 

  

Closing date: 24 August 2025  

First interview: Week commencing 1 September 2025  

Second interview: Week commencing 15th September 2025  

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.

We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us in September.

This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.  We will not contact your current employer without letting you know in advance.

Applications should be sent by 5.00pm on August 25th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.

Advice Manager (Outreach & Data)

The Advice & Wellbeing Team at KCLSU are looking for an Advice Manager (Outreach & Data) to join us in running our vital Advice service for student's at KCL. 

As the Advice Manager (Outreach & Data), it is your role to ensure an effective and efficient Advice service that meets the needs of students and supports the development of the colleagues in Advice. You will do this by developing partnerships across both King’s and KCLSU to ensure more students and staff have a strong understanding of the service. You will also lead on process changes to streamline data collection and impact reporting to ensure our service is constantly improving.

Key responsibilities include; 

• Managing the delivery and development of the Advice Service by collaborating closely with the Advice Manager (Training and Development) and the Advice Manager (Triage)
• Collaborating with the Advice management team to review and improve systems and processes to improve service efficiency and effectiveness.
• Leading the development of the Advice outreach strategy and delivery ensuring it responds to the needs of underrepresented groups while educating students about the Advice service and relevant procedures and regulations. 
• Managing three Student Advisors and support their development and ensure the quality and consistency of advice delivered.
• Leading partnership building across King's and KCLSU to build awareness and collaborative working including leading faculty-specific projects informed by data.
• Leading on service evaluation and impact reporting ensuring that data collection is accurate, consistent and frequent.
• Being a point of safeguarding escalation for Advice colleagues and be responsible for escalating safeguarding concerns appropriately to the Head of Advice.
• When needed, support with complex cases and be responsible for cases being picked up in busy periods.
• Leading Advice involvement in KCLSU activities such as Welcome, Take Time Out, Wellbeing Week, Wellbeing Hubs and cover in times of sickness to ensure a consistent presence of Advice
• Supporting the Head of Advice and Wellbeing to build an advice service that is accessible to all KCL students, for students currently underrepresented in our community profile. 

To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

REF-223 227

About The Role

What if you could be part of a technology transformation that creates meaningful change for the communities that need it most? Imagine working on digital products that deliver help and hope to millions while building your career in a truly cause-driven environment?

About the opportunity

As a Senior Product Manager, you'll manage delivery of digital services at the Alzheimer's Society as part of an exciting technology transformation programme. You'll be at the heart of this transformation. You'll work with multidisciplinary product teams to deliver modern, secure and user-centred tools through a sustainable, user-led approach. Enhancing our capabilities and maximising our impact. You'll have the opportunity to work on a wide range of products as the organisation's needs evolve, and you'll help scale our largest products to thousands of users.

You'll be in an impactful role within our IT Delivery team working closely with the Digital team and part of our Technology Directorate. You'll report to the Product Lead for your professional development. You'll lead on cross-functional product portfolios using agile methodology, setting goals, strategy and priorities that define how thousands of people get support from us daily.

If you're an experienced Senior Product Manager looking for an opportunity to deliver digital services in a mission-driven environment, we'd love to hear from you. Your expertise will make a meaningful difference to families facing dementia's greatest challenges, and your work will make a real difference to their lives.

About you

You're a user focused Senior Product Manager with a successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in large organisations. You have significant experience in understanding and balancing client, organisational, and technical needs when setting product strategy and direction. You're passionate about Tech for Good with a genuine desire to work in an equity-driven organisation solving real world problems.

You'll have:

- Successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in a large and complex organisation.
- Significant experience in understanding and balancing client, organisational, and technical needs and knowing how to balance these when setting product strategy and direction.
- Significant experience of researching, prototyping, launching and scaling products and platforms from inception to live. 
- Ability to embody a product-mindset and be intensely user-focused, using qualitative and quantitative data to track progress against user outcomes. 
- Significant experience working cloud architecture and infrastructure and managing relationships between interdependent technology teams. 
- Strong influencing skills with the ability to persuade and negotiate with senior stakeholders up to Director level. 
- Commitment to sharing knowledge, mentoring and coaching others with a passion for working collaboratively.

What you’ll focus on

- Leading the creation and evolution of the product vision, strategy, and objectives while discovering, defining, and validating problems presented by user insight, stakeholder priorities, organisational needs, and technical team members. 
- Coordinating across complex dependencies to deliver features that improve the overall user experience while engaging with teams across the organisation to align plans, understand priorities, and communicate changes to users. 
- Collaborating with user-centred design specialists and technical specialists to make sure our services are sustainable, flexible, and designed with users in mind - while developing product roadmaps that balance this alongside organisational priorities. 
- Using qualitative and quantitative data to make informed, outcome-focused decisions while tracking and monitoring product performance and user outcomes to iterate and improve on features. 
- Taking a responsible and ethical approach, considering the social impact our services create and minimising potential unintended consequences.
- Line managing and coaching members of the product community as we continue to grow, building a team culture in line with our organisational values. 

Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps deliver help and hope to millions while working on products that truly matter. 

Important Dates

Application Deadline: 23:59 on Sunday 24th August.
Applications will be reviewed: Week commencing 25th August.
Interviews will take place mid-September.
 
The interview process will include a task, followed by a competency panel interview taking place via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

• Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

• Train and support staff and volunteers to use key systems:

  • Bitrix24 (CRM).

  • VCC by Call Handling (Helpline telephone app).

  • Three Rings (Helpline rota scheduling).

  • Microsoft Teams/Zoom (video calls).

• Extract and report on data from key systems to support monitoring and evaluation.

• Support recruitment and onboarding of new staff and volunteers.

• Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Homeline team, an established befriending service dedicated to reducing isolation and promoting wellbeing for residents aged 60+ in the London Borough of Hammersmith & Fulham.

About the role:
As our Dementia Coordinator you’ll lead the development and coordination of dementia-focused befriending activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged. 

What you’ll do:

• Coordinating dementia-focused befriending matches & activities.

• Recruiting, supporting and training volunteers.

• Building strong links with carers, families & local services.

• Helping create an inclusive, welcoming dementia hub.

We’re looking for someone who:

• Has experience in dementia services, the voluntary sector, and/or a strong understanding of the challenges faced by people living with dementia.
• Feels confident leading group activities and offering one-to-one support.
• Is confident delivering volunteer training and providing ongoing support.
• Brings empathy and a genuine commitment to equality, diversity and inclusion.
• Works flexibly and thrives as part of a supportive team.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people based in a charoty that has been serving the community for over 120 years. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

An exciting opportunity has arisen for a Deputy House Manager/Deputy Clinical Lead to join our Nursing and Care Team. This role will require the successful candidate to support the House Manager in leading and managing a dedicated team of nurses and care staff, ensuring the delivery of high-quality care to children and young people.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

You will play a vital role in coordinating care and supporting the management of the House, serving as a key contact for families and the multidisciplinary team. Collaborating with the House Manager and Placement Managers, you will help ensure that care is effectively planned, resourced, and delivered safely at all times.

You will support the house manager to ensure that the care on house or houses enables the children to access their education and/or rehabilitation sessions, clinics, and leisure activities in their timetable.

You will work as part of a leadership team comprising of a house manager, deputy house manager / deputy clinical lead and a clinical lead (per house) responsible for one or two houses within a rotational model. You will individually (not as a team) rotate at a house level on a twelve-monthly basis.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: To be confirmed.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

We are looking for a dynamic and self-motivated fundraiser to join our successful team as we embark on a major capital campaign (NHM150) to raise £150m to transform our South Kensington site ahead of our 150th anniversary. Reporting to the Head of Philanthropy, this role will be responsible for personally securing high six- and seven-figure gift from Trusts and Foundations.

The Senior Philanthropy Manager will work closely with the Head of Philanthropy and the rest of the Philanthropy team, feeding into the overall strategy for the team. They will manage a portfolio of funder accounts which deliver long-term, high-value strategic partnerships as well as building new relationships.

The post will also manage a team of 3 – 2x Philanthropy Manager and 1 Philanthropy Executive.

The Philanthropy team has seen significant investment and there will be substantial opportunities for professional development within a world-leading cultural organisation.

About you

The role requires excellent fundraising skills, with experience in raising and managing high six- and seven-figure gifts. Candidates will need excellent communication and written experience to develop high quality applications, proposals and reports - ensuring the highest standard of cultivation and stewardship. Additionally, candidates will ensure they can work within the direct team, wider Development team and full organisation, while managing their own team to successfully achieve targets.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply on our careers portal.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 7 September at 23:59

Interviews expected: w/c 22 September (First round interviews) and w/c 29 September (Second round interviews).

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

Job summary:
We are looking for an experienced Designer to lead Product and Service Development priorities from our growing Design and Innovation Team at BookTrust.
The Designer, Product and Service Development will lead on activating the key design priorities that have come out of our new strategy. The successful candidate will need to be a multiskilled, ambidextrous designer who can apply human-centered design approaches to online and offline products/services and design end-to-end experiences.
We’re looking for someone with a track record of working with multiple functional teams to design brilliant products and/or services and who has hands-on, practical design experience.
The successful candidate would be involved in projects such as; developing a new group storytelling offer, setting up new co-design cohorts and experimenting with approaches, leading the definition of a new age range product for our early years subscription Story Explorers.

Key Deliverables include

• Lead the design of new products or re-fresh our existing products using design thinking/human-centered approaches. This may include a variety of types of online and offline products incl digital touchpoints and content, in person experiences, resources and books, engagement and training.
• Work with our Research & Impact team to establish a robust design learning approach, that supports us to make rapid progress in designing and delivering new or improved products.
• Work closely with our supply chain, IT, digital, books and content teams to develop prototypes and pilots that will test and refine our product offerings.
• Build strong relationships and influence at all levels and across multidisciplinary teams
• Support the transfer of new/re-developed products into business as usual by engaging and briefing key delivery teams and maintaining oversight of the product.
• Create excellent documentation including concept boards and low fidelity prototypes, process maps, ecosystem maps, journey maps and design briefs to enable product design.
• Work with the relevant D&I team lead to make sure design work aligns to the strategic plan and ambition.

Key Experiences Include

• Has strong practical experience of using design thinking or human centered design approaches to develop new or improve existing products and services (at least 3 years)
• Has an understanding of and experience working across the end-to-end design lifecycle from creating hypotheses, research, synthesising, ideation, prototyping, testing, and iterating.
• Has good workshop design and facilitation skills and can get the best out of cross-functional teams.
• Can adapt their approach to suit different stakeholders and working styles – values progress over perfection.
• Is excited by joining a changing team and transforming organisation.
• Is comfortable doing user testing and research as part of their design work.
• Can execute prototypes and pilots, drawing on cross-organisational skills and expertise.
• Is experienced in designing products that are online, offline or a combination of the two.
• Has worked in or with an operationally complex organisation/business and is adept at balancing different perspectives and designing to meet a variety of ‘business needs’ as well as user needs.
• Knows that brilliant collaboration is at the heart of design.
• Experience in using systems such as Miro

Age UK has an exciting opportunity to join their fantastic team in Clapham!

We are recruiting for a Shop Manager to manage the day to day running of our Clapham shop (Clapham High Street, South West London, SW4).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

The Training Manager will play a pivotal role in shaping and expanding the FFLM’s external training portfolio. This proactive and outward-facing position is responsible for designing, developing, and delivering high-quality training solutions that meet the evolving needs of professionals in the forensic and legal medicine sectors. The role involves scanning the external landscape to identify emerging trends, gaps, and opportunities where the FFLM can lead by providing innovative, sector-leading education and training. The Training Manager ensures that all offerings align with the FFLM’s strategic goals, uphold its reputation for excellence, and support professional development across the field.

Interview date is Thursday 18 September.