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Service manager jobs in southwark, greater london

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NFP People, London (Hybrid)
£37,120 per annum
Posted 1 week ago
British Medical Association, London (Hybrid)
£70,026.39 per year
Posted 1 week ago Apply Now
Closing in 6 days
London Academy of Excellence Tottenham, London (On-site)
FTE c.£45,000pa
LAE Tottenham seeks to appoint a proactive individual to lead the school's approach to Artificial Intelligence / digital development
Posted 2 days ago Apply Now
Youth Endowment Fund, London (Hybrid)
£67,900 per year
We are looking for a leader to create, plan and deliver the health system reforms, working closely with leaders to make the change happen.
Posted 1 week ago
IntoUniversity, London (On-site)
Non- London post: £46,000 London based post: £48,700 (inclusive of London contribution) Salaries will be pro-rated for a part-time member of staff
Posted 4 days ago
Alexandra Rose Charity, Greater London (Hybrid)
£65,000 - £70,000 per year
Lead a mission-driven charity tackling food poverty as CEO of Alexandra Rose Charity – £65–70k, flexible location, full-time
Posted 5 days ago Apply Now
Closing in 5 days
Safer Waves, Remote
£50,000 pro rata (£40,000 for 28 hours)
Posted 3 weeks ago Apply Now
NFP People, Greater London (Hybrid)
£45,000 to £50,000 per annum, depending on experience + company benefits
Posted 1 week ago
Closing today at 23:00
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
FTE £31,674
We are looking for an enthusiastic and experienced nurse to deliver services and create resources to improve the health of Shine’s members
Posted 2 weeks ago Apply Now
Closing in 5 days
City & Hackney Carers Centre, London (On-site)
£25,625 - £29,000 per year
Posted 3 weeks ago Apply Now
Page 31 of 51
London (Hybrid) 6.11 miles
£37,120 per annum
Full-time
Permanent
Job description

Housing Officer


We’re looking for a dedicated Housing Officer to join a small, passionate team making a big difference in women’s lives across West London.

Position: Housing Officer
Location: Hammersmith, London / Hybrid (Tuesdays in the office)
Hours: 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £37,120 per annum

Closing date: Sunday 15th June (midnight)
Interviews/assessments: Monday 23rd June

About the role:
You’ll join a growing organisation during an exciting period of change, helping deliver excellent housing services for over 1,000 residents. Reporting to the Housing Manager, you'll manage a patch of properties and be responsible for a range of tenancy management functions, including lettings, rent arrears, anti-social behaviour, and resident engagement. You’ll work collaboratively across teams to support residents’ independence and wellbeing.

Key responsibilities will include:

  • Delivering tenancy services such as allocations, lettings, tenancy audits, and rent management
  • Managing anti-social behaviour cases and ensuring legal use of housing stock
  • Supporting residents with rehousing, transfers, mutual exchanges, and benefits advice
  • Building strong relationships with residents and engaging them in service delivery
  • Working with contractors, third parties, and internal teams to deliver responsive services
  • Maintaining accurate records and working to KPIs on income and tenancy sustainment

To perform well in this role, you’ll need:

  • Experience of delivering excellent customer service, ideally within housing or support services
  • Strong communication, organisational and problem-solving skills
  • The ability to remain calm and empathetic when handling complex or sensitive issues
  • A good grasp of IT and CRM systems, plus strong numerical skills
  • A proactive, can-do approach to service delivery
  • An understanding of equality, diversity and inclusion in the context of social housing

Previous experience in Social Housing is preferred but not essential.

About the organisation:
The organisation was founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe, and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. They remain committed to making a positive difference to women’s lives by providing high quality homes and services.

Their vision is for all single women across London to have access to a safe, secure and affordable home.

Their mission is to offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life. To influence other housing providers so they understand the needs of single women and offer services that meet this need.  Their values, co-created with their staff and residents, reflect both their history and their future Putting residents 1st, we are Open,  Nurturing great relationships with Equality, Empowerment and Respect being at the core of what we do.

Other roles you may have experience of could include: Tenancy Officer, Neighbourhood Officer, Housing Advisor, Supported Housing Officer, Lettings Officer, Tenancy Support Worker, Income Recovery Officer, Housing Services Officer, or Resident Liaison Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Posted by
NFP People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 30 May 2025
Closing date: 15 June 2025 at 23:30
Job ref: 7393
Tags: Social Care / Development, Housing, Operations, Homelessness, Property Management, Social / Support Work