Service manager jobs in westminster, greater london

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Service located in Richmond.

£22,311.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern of this role consist of: Week 1: Moff, T10, W10, Toff, Foff, Soff, S10
Week 2: M10, Toff, Woff, Toff, F10, S10, Soff

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service - Encouraging and enabling tenants to pay their rent and avoid personal debt

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

This is a fantastic opportunity to join the vibrant Fundraising and Development team at Bancroft’s School. As the Fundraising and Alumni Assistant, you will be at the heart of building and nurturing a strong, connected Bancroft’s community - especially among alumni, donors and friends of the school as well as contributing directly to the School’s mission of changing lives through education and opportunity.

The Fundraising and Development Department at Bancroft's School comprises the Director of Fundraising and Development, Data and Development Officer and Fundraising and Alumni Assistant. They oversee the Bancroft's Foundation, alumni and community engagement, donor relations, and fundraising initiatives including events; playing a key role in advancing the School’s philanthropic and community goals.

Reporting to the Director of Fundraising and Development, you will play a key role in planning and delivering events, managing and disseminating communications and supporting fundraising efforts. This is a hands-on role for someone who enjoys rolling up their sleeves, getting involved in details and making things happen.

The purpose of this role is to strengthen relationships across the Bancroft’s community - especially alumni and potential donors - through engaging events, thoughtful communications, and proactive logistical support. This role blends relationship-building with practical execution and requires someone who is both people-focused and detail-oriented.

The post is full-time, 52 weeks per year. The working hours are 37.5 hours per week, Monday to Friday, 8.30am – 4.30pm, with 30 minutes unpaid lunch. The role will be office-based during term time, with flexibility for occasional remote work during the 18 weeks of the school holidays. Four days a week will be considered. Willingness to work evenings and weekends as required for events.

Holidays for a full-time member of staff are 27 days per year, as well as 8 Bank Holidays, to be taken during the school holidays, unless otherwise agreed by the Director of Fundraising and Development.

The salary range for the full-time role is £32,000 - £34,000, based upon experience.

We offer a generous benefits package (details are listed in our job pack), including a competitive salary, and have a commitment to supporting ongoing professional development for all of our staff.

Bancroft’s School creates a happy learning environment, where bright children are challenged and supported to become the best versions of themselves. Bancroft’s is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit.

For further details and to apply, please visit our website.

Closing date: 10.00am on Monday 29th September 2025.

Interview date: Tuesday 7th October 2025. 

Applications will be considered as they are received, so early applications are encouraged. We reserve the right to interview early applicants should a suitable candidate apply.

Bancroft’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Applicants are required to undergo child protection screening appropriate to the role, including checks with past employers and the Disclosure and Barring Service (DBS). Bancroft’s may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media accounts, as part of their applications.

The post is exempt from the Rehabilitation of Offenders Act 1974. Bancroft’s is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are “spent” unless they are “protected” under the DBS filtering rules) in order to assess their suitability to work with children.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on website

Overview:
 

This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
 

As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
 

You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment

• our team, culture and values

• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall purpose of the role

The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.  

Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development. 

With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty. 

This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.  

Key Responsibilities

• Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
• Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
• Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
• Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
• Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
• Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
• Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
• Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
• Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
• Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.

Work environment

• The post holder should expect to:

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience

• At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
• Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
• Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
• Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
• Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
• Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
• Experience managing detailed budgets, with strong financial accountability and performance tracking.
• Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
• Strong understanding of virtual fundraising best practices and digital supporter engagement.
• Confident using audience insight and supporter data to drive product development and communications.
• Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
• Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
• Collaborative, solutions-focused, and able to build strong relationships across teams.
• Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.

Personal Attributes
 

• Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
• Entrepreneurial and innovative — thrives on building new things and improving existing ones.
• Proactive and accountable — takes ownership and drives progress without needing close oversight.
• Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
• Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
• Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
• Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Finance Systems & Projects Officer
 

£38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Permanent, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2298
 
About the role
 
St Albans City and District Council is seeking a detail-oriented Finance Systems & Projects Officer to support system upgrades, ensure compliance, and troubleshoot finance systems.
 
You'll work with stakeholders to resolve issues and enhance financial control. Key responsibilities include building financial reports, maintaining general ledger systems, and providing technical support for merchant banking systems. Strong Excel skills and experience in financial system management are essential. Join our team to make a real impact on local government finance.
 
About you
 
You are a proactive problem-solver with a strong understanding of financial systems and the ability to analyse complex data. You will have experience working on multiple projects, balancing priorities, and handling technical issues. If you are AAT Level 3 qualified, enthusiastic, pro-active, proficient in using Excel with attention to details, strong organisational and communication skills, and ready for a new challenge, we would love to hear from you!
 
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will receive support, training, and guidance to ensure you are successful in your role.
 
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station.
 
St Albans is a great place to live and work.
 
In addition to working within a great team and a comprehensive salary you will have access to:
 
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
Additional Information
 
• Disability Confident - We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Safeguarding - This post is subject to a Basic Disclosure Check.
• English Fluency - The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
 
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
 
You may also have experience in the following: : Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Direct Oracle, NetSuite, Workday Adaptive, Software Maintenance etc.
 
REF-223 818

About the role

As Senior Caseworker, you will provide first and second-tier specialist advice and casework support on a range of welfare benefits issues. You will manage a caseload of complex cases and will take cases to the First-tier Tribunal. Issues we commonly advise on include PIP, LCWRA and Universal Credit.

You will also offer guidance to our Pro-bono Project volunteers on their appeals cases, review cases and submissions to ensure accuracy and quality, and deliver training to PBP project volunteers. You will contribute to the work of the policy team, sharing expertise, insights and evidence.

About you

You will have significant experience as a welfare rights advisor and possess in-depth knowledge of welfare benefits legislation, case law, and procedures, including challenges to decisions and representation at tribunals. You will have at least five years' experience delivering welfare benefits advice on a range of issues and have substantial experience of representing clients at the First-tier Tribunal. You will have excellent communication and interpersonal skills and have a commitment to working with communities who are marginalised and underserved.

With a passion for helping people to overcome poverty, you will have the ability to interview, advise, and work with service users empathetically. You will have a commitment to working in an anti-poverty charity that sees Policy & Influencing and Advice work as complimentary and integrated components of its strategy to eradicate poverty. Identifying and highlighting social policy issues and trends arising out of your advice and casework you will help inform our policy influencing and campaigning.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do.

How to apply

Please visit our website to view the full application pack and to complete the application form.

Closing Date: 12 noon Thursday 25th September.

Interview & Assessment dates: 1st & 2nd October 

Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London

Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.

This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.

You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.

Key responsibilities include:

• Providing excellent customer service via phone, email, and post
• Processing donations and managing Gift Aid records
• Maintaining accurate supporter data in the CRM
•  

You’ll be a great fit if you:

• Have experience in supporter care
• Are confident using databases (ideally Dynamics or RE) and handling sensitive data
• Have strong communication skills and attention to detail
• Thrive in a busy, team-oriented environment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

To discuss this vacancy, please call Ashby and quote reference 2699AJ

We're looking for a kind, compassionate and resilient Support workers to join our Young People Service located in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Campbell Road Young Peoples service provides support and housing for 37 young people in Tower Hamlets that are either leaving care of affected by youth homelessness.

What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes

What you'll bring:

Desirable:
- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Job Title: Occupational Therapist

Location: The role is based in East Croydon, accessible by Train and Tram Link. Unfortunately this location does not have step free access.

Salary: £40,000 (Full time equivalent)

Shift Pattern: 22.5 hours per week across three working days, Monday to Friday on a rota between 08:00 - 20:00

About the role

We're looking for an Occupational Therapist who has experience in Complex Mental Health and Substance Misuse to join our residential service based in Croydon. You will use your skills and knowledge to support residents with mental health challenges, complex needs, and will provide specialist occupational therapy as part of their recovery. This is a great opportunity to shape your own role, alongside a team of Positive Engagement Workers, a Dual Diagnosis Worker, and Clinical Psychologist, whilst working closely with the Group Psychological Lead and other external partnerships. You will receive regular supervisions and have time with an external Occupational Therapist. 

You will:

• Deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills
• Be proactive with planning and delivering meaningful activities; this includes one to one and group sessions
• Work closely with clinical teams to meet people where they are, assess their situation, and write recommendations and signposting accordingly
• Assess their current situation through holistic assessments and put plans in place for them to overcome their personal barriers, to enable them for independent living and stability
• Provide psychologically informed interventions in a person-centred approach, flexibly to the resident needs
• Complete various assessments from function to task related to help empower enhanced community and personal engagement
• Set SMART goals in a collaborative way with residents, taking into account all information present from various team members and partner agencies.  

About you

We’re looking for a passionate, driven and qualified Occupational Therapist, registered with the HCPC who has experience working with people that have multiple complex needs. You’ll be confident applying theory to the practical working environment. We use a trauma informed, non judgmental approach, so it’s important that you can work well with others, fit into the team, and build trusting relationships. You will be able to apply your knowledge of relevant guidance and protocols to the working environment. You will have a background in a similar role, able to provide specialist support to our residents who struggle with their mental health and substance use.

What we look for:

• Ability to provide specialised occupational therapy assessment and treatment for residents/participants.
• Willingness to work in adherence to Health and Care Professionals Council (HCPC) and Consultation Observation Tool (COT) and other practice guidelines.
• Ability to identify activity needs and wishes through various approaches such as assessments, observations, and discussions then use these to implement plans of action.
• Ability to recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
• Supporting residents/participants with the relevant life skills, knowledge, and resources to support their journey to achieve independence and their desired goals.
• Ability to develop, participate in, and encourage residents/participants to participate in the running and development of various projects and group engagement activities.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Occupational Therapist | Occupational Therapy | Mental Health | Charity | Social Care | Substance Use | Complex Needs | Residential | Interventions | Therapy | HCPC

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. 
 
Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families.  

We are excited to be searching for an experienced HR professional to join our agile and dynamic team. With the launch of our ambitious 15-year strategic vision in 2025, we’re entering an exciting phase where the People Team plays a pivotal role in shaping the culture needed to deliver on that vision.   

You’ll work across the full employee lifecycle with a strong focus on recruitment, onboarding and payroll. You will take ownership for administrative processes and the day to day running of the HR service, designing and improving our ways of working. You will help shape and deliver effective people initiatives to ensure a positive and inclusive working culture, driving EDIB as a key priority.  

We believe that the people experience starts before day one — and you’ll play a key role in shaping that journey.  You will be a great team player and have a genuine passion for building a career in HR. You will have previous HR experience, superb attention to detail and a genuine passion for providing excellent candidate and employee experience. You will have the ability to communicate confidently with stakeholders throughout the business ensuring messages are clear, timely and accessible  

We are hoping to conduct interviews as soon as possible, so if this role interests you apply today!

PHOTOGRAPHER

Salary: £45,000 - £48,000 per annum pro rata

Reports to: Senior Creative Producer

Department: Marketing, Fundraising and Engagement

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) - regular national travel will be expected within this role.

Employment type: 6 month fixed-term contract

Working hours: 14 hours per week. Evening and weekend work may be required within this role.

Closing date: Sunday 28 September 2025, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as a Photographer. We need you to plan and deliver creative and engaging photography for all CRUK's channels and audiences. You will deliver successful photography solutions by being a confident and skilful Photographer that strives for excellence - with brilliant ideas, strong technical skills, and creative problem solving.

What will I be doing?

• Leading on photographic shoots for CRUK commissioning teams. Respond to a wide variety of briefs, providing creative direction, agreeing outputs and deliverables, and delivering solutions.

• Collaborating with the creative team to ensure all photography briefs meet the needs of broader audiences and channels, stretching a brief to meet wider objectives and efficiencies where appropriate and importantly encouraging the reuse and repurpose of existing photo and visual assets where possible

• Managing new projects through all stages of planning and execution

• Producing high quality, professional images ensuring that they are shot, lit, exposed correctly and in line with CRUK's brand

• Managing the post-production of visual assets and photography, ensuring all selected shots are processed correctly, retouched and checked for quality for final asset delivery

• Ensuring all images are filed, logged and backed up appropriately in the file management system

• Being an authority and expert on photography, leading and supporting on the management and creation of resources to support your practice and commissioning teams

• Leading the way in adhering to the systems, processes and tools that support the operations of the Creative Team (e.g. commissioning process, briefing forms and templates, resourcing systems, evaluation and reporting) to ensure efficient and effective delivery, and lead the way in ensuring best practice in customer service.

What skills are you looking for?

• Significant experience and a strong portfolio of a wide variety of photography styles and skills (from lifestyle, reportage, event, headshot/portrait and product, for wide range of applications including advertorial and marketing use)

• Highly proficient in using Adobe Photoshop, Lightroom or similar photo editing software

• Strong understanding of studio flash photography and latest equipment and kit

• Keen attention to detail which is maintained when under pressure

• Relevant experience of working with contributors in sensitive circumstances, e.g. people affected by cancer and their families, and ability to quickly build trust and enable powerful and emotional moments to be captured on camera

• A strong collaborator who can quickly build relationships with key stakeholders with demonstrable skills in influencing and negotiating with people across all teams and levels to grow the creativity and ambition of work

• Skills and experience with absorbing and applying constructive feedback from peers and commissioning teams at all levels

• Strong time management and prioritisation skills with the ability to effectively manage multiple projects of varying complexities, meet deadlines and work well under pressure

• Connected with external photography trends and technical developments to continually inspire creative excellence and innovation in-house.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Executive Director of Brand, Marketing & Fundraising

Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent

At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.

We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.

What you’ll do

As Executive Director of Brand, Marketing & Fundraising, you will:

• Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
• Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
• Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
• Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
• Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.

Who you are

We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:

• A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
• Proven success in enhancing a brand to deliver organisational priorities.
• Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
• Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
• Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
• An inspirational leadership style that motivates, empowers and unlocks potential across teams.

Above all you want to be part of a movement of change-makers determined to end homelessness in our time.

 

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know – including how to apply.

Closing date: Wednesday 15th October, 9am

About The Role

We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.

A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.

Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Overview

We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge  fundraising events with strategic control, operational excellence and a deep sense of ownership.

This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.

You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation.  Our collective mission is to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about:•     

• how we approach recruitment       
• our team, culture and values   
• the benefits of working with us       
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall Purpose of the role

The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.  

This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.  

This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters. 

The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration. 

This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.  

Key Responsibilities

• Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
• Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
• Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
• Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
• Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
• Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
• Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
• Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
• Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.

Work environment

• The post holder should expect to:
• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.
• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
 

Essential Experience

• A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
• Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
• Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
• Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
• Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
• Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.

 Personal Attributes

• Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
• Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
• Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
• Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
• Calm and composed under pressure — especially during live delivery or partner-facing moments.
• Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
• A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
• Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
• Deeply motivated by delivering meaningful, memorable experiences for supporters.
• Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme