Service manager jobs in westminster, greater london

Money Guidance Officer – 6-month FTC – £28,000 – Hybrid – London

Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?

We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to join them on a 6-month fixed term contract.

This role is ideal for someone who:

• Thrives in community-facing work and enjoys engaging with people from all walks of life.

• Has strong admin and organisational skills, alongside a warm and empathetic approach.

• Can juggle outreach, engagement, and support work – keeping individuals connected to the debt advice journey.

• Is comfortable delivering 1-2-1 and group sessions, promoting financial resilience and education.

• Can work flexibly across community locations in London (with some hybrid working available).

You'll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.

Salary: £28,000
Location: London (with hybrid working)
Contract: 6-month FTC
Benefits: 25 days annual leave + birthday off + up to 35 days with service, 3% pension, £200 home working equipment allowance, Costco membership, EAP and more!

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location:  Hybrid working between the Aldgate, London office and home.

Closing date:  21st September 2025

An outstanding opportunity has arisen for a Head of Data + Insight to drive our Data + Insight Strategy as we look to maximise the organisation’s recent investment in systems and tools and get the greatest possible value out the data held within them.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will lead the Data + Insight function which incorporates data engineering, service design and data analysis as well as project management. You will work with the IT team to develop our data and information architecture to build the foundations that will allow useful insights to be generated.

As an excellent communicator, you will be able to make the complex simple and accessible, someone who can bring data, insights, and design to life for people across the organisation. You will have the ability to develop data as a product and as a service, and to lead the development of sound insights from available data and help others to do the same as you interact with colleagues at all levels across the organisation in support of our business plans.  Experience in human-centred design would be beneficial.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a Fundraising Officer (Philanthropy) to join our exceptional, talented and successful fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

We have a fantastic and diverse range of philanthropic supporters - from key individual donors through to local community foundations and major philanthropic trusts. As part of the philanthropy team, you will play a key and varied role in growing and stewarding these partnerships - ranging from taking responsibility for your own portfolio of philanthropic supporters through to contributing to funding bids, writing compelling reports, and managing supporter engagement. 

The role at a glance

Contract: 

Permanent, full-time

Start date: 

As soon as possible, as agreed with candidate 

Working Hours:

09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. The role will require frequent travel both within London and regionally. 

Salary:

£30,950 (inclusive of London contribution of £2,700)

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Wednesday 1st October 2025

Interview Day (in-person) - Wednesday 8th October 2025.. Please ensure that you are available on this date.

We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.

£60,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.

What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.

* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.

* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.

* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.

Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Please see our website for full Job description

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham. No personal care or experience is required, just the right values.

£21,606.00 per annum, working 30 hours per week.

Shift Pattern:

The role involves working on a rota pattern which will be three nights per week working 10 hours only each night on a seven day rota

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specific details about the service and team. If individual care role - details about the person.

What you'll do:

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

What you'll bring:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
Flexible

For our full job description please visit our webiste
Essential:

NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being.

You’ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We’re a small, friendly team where everyone plays a key role, so we’re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference.

 

Main Purpose of the Role

To build lasting relationships with Surrey’s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey’s fundraising strategy.

The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches.

 

 

Key Responsibilities

 

Corporate Fundraising

• Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support.
• Build relationships with local businesses, engaging them in volunteering and staff fundraising activities.
• Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones.
• Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer.

 

Community Fundraising

• Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey.
• Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work.
• Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income.

 

Events

• Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI.
• Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I’m a Director, Get Me Out of Here!.

 

Communications and Stewardship

• Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates.
• Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement.

 

Data, Reporting and Administration

• Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making.
• Track, evaluate and report on activity, identifying learning points to improve future performance.

 

 

Other Duties

• Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community.
• Contribute to seasonal appeals and cross-team campaigns.
• Achieve agreed income targets and ensure fundraising activity delivers strong ROI.
• Undertake training and development as required, and contribute to team meetings
• Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey.

Person Specification

Essential

• Minimum 2 years’ experience in fundraising within the charity sector
• Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs.
• Strong relationship management skills, with experience of building and sustaining partnerships.
• Willingness to work flexibly, including evenings and weekends when required.
• Excellent written and verbal communication skills, including pitching and presenting.
• Highly organised, able to manage competing priorities and deadlines.
• Confident IT user, with proficiency in Microsoft Office.
• Commitment to Crossroads Care Surrey’s mission and values.
• Full UK driving licence and access to a car for travel across Surrey.
• Lives in Surrey.

 

Desirable

• Experience of planning fundraising events
• Familiarity with CRM systems (ideally Salesforce).
• Familiarity with WordPress
• Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.

GamCare is looking for dedicated Helpline Advisers to provide essential support to those affected by gambling-related harm.

GamCare offers helpline support through multiple channels, including our Freephone Helpline, Live Chat, WhatsApp, and other digital platforms such as forums and chatrooms. The Helpline operates 24/7, 365 days a year, ensuring support is always available.

As the first point of contact, you will offer help, advice, and emotional support to individuals struggling with their own or someone else’s gambling. As part of our award-winning Helpline team, you will work on a rotating schedule with shifts running from 7am to 3am.

In return, we will provide you with comprehensive training, regular supervision, and a full CPD programme to support your development. 

About You

As the successful candidate, you will hold a professional qualification in Health, Social Care, Psychology, Youth or Community Care, such as NVQ Level 3 or above, or a Diploma in Mental Health Nursing, Counselling, Addiction Studies, Advice, and Guidance. Alternatively, you will have demonstrable experience of working with vulnerable individuals affected by addiction harm and/or complex needs.

We also welcome applications from those with lived experience of gambling-related harm, provided they have professional experience in a supportive environment and a strong understanding of safeguarding legislation.

You will be able to engage effectively, sensitively, and with empathy when supporting callers reaching out to GamCare. The ability to deliver non-judgemental, confidential support is essential to this role.

You will also play a key role in collaborative working, engaging with colleagues, stakeholders, and external partners to ensure a joined-up approach to support. Contributing to GamCare’s overall performance, you will help maintain a positive, inclusive culture within the organisation, encouraging teamwork and shared success.

Additionally, you will be committed to maintaining a strong understanding of problem gambling and will have a genuine interest in the areas of gambling addiction, treatment, early intervention, and prevention.

If you’re passionate about making a real difference and comfortable working night shifts, we’d love to hear from you!

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.

For further details and to apply please click the apply button.

Closing date for applications: 19th September 2025.

Interviews will take place online via video conference – week commencing 22nd September 2025.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Appointment is subject to a DBS check.

This is a fantastic opportunity to join the vibrant Fundraising and Development team at Bancroft’s School. As the Fundraising and Alumni Assistant, you will be at the heart of building and nurturing a strong, connected Bancroft’s community - especially among alumni, donors and friends of the school as well as contributing directly to the School’s mission of changing lives through education and opportunity.

The Fundraising and Development Department at Bancroft's School comprises the Director of Fundraising and Development, Data and Development Officer and Fundraising and Alumni Assistant. They oversee the Bancroft's Foundation, alumni and community engagement, donor relations, and fundraising initiatives including events; playing a key role in advancing the School’s philanthropic and community goals.

Reporting to the Director of Fundraising and Development, you will play a key role in planning and delivering events, managing and disseminating communications and supporting fundraising efforts. This is a hands-on role for someone who enjoys rolling up their sleeves, getting involved in details and making things happen.

The purpose of this role is to strengthen relationships across the Bancroft’s community - especially alumni and potential donors - through engaging events, thoughtful communications, and proactive logistical support. This role blends relationship-building with practical execution and requires someone who is both people-focused and detail-oriented.

The post is full-time, 52 weeks per year. The working hours are 37.5 hours per week, Monday to Friday, 8.30am – 4.30pm, with 30 minutes unpaid lunch. The role will be office-based during term time, with flexibility for occasional remote work during the 18 weeks of the school holidays. Four days a week will be considered. Willingness to work evenings and weekends as required for events.

Holidays for a full-time member of staff are 27 days per year, as well as 8 Bank Holidays, to be taken during the school holidays, unless otherwise agreed by the Director of Fundraising and Development.

The salary range for the full-time role is £32,000 - £34,000, based upon experience.

We offer a generous benefits package (details are listed in our job pack), including a competitive salary, and have a commitment to supporting ongoing professional development for all of our staff.

Bancroft’s School creates a happy learning environment, where bright children are challenged and supported to become the best versions of themselves. Bancroft’s is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit.

For further details and to apply, please visit our website.

Closing date: 10.00am on Monday 29th September 2025.

Interview date: Tuesday 7th October 2025. 

Applications will be considered as they are received, so early applications are encouraged. We reserve the right to interview early applicants should a suitable candidate apply.

Bancroft’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Applicants are required to undergo child protection screening appropriate to the role, including checks with past employers and the Disclosure and Barring Service (DBS). Bancroft’s may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media accounts, as part of their applications.

The post is exempt from the Rehabilitation of Offenders Act 1974. Bancroft’s is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are “spent” unless they are “protected” under the DBS filtering rules) in order to assess their suitability to work with children.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Service located in Richmond.

£22,311.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern of this role consist of: Week 1: Moff, T10, W10, Toff, Foff, Soff, S10
Week 2: M10, Toff, Woff, Toff, F10, S10, Soff

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service - Encouraging and enabling tenants to pay their rent and avoid personal debt

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on website

Overview:
 

This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
 

As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
 

You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment

• our team, culture and values

• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall purpose of the role

The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.  

Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development. 

With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty. 

This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.  

Key Responsibilities

• Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
• Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
• Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
• Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
• Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
• Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
• Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
• Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
• Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
• Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.

Work environment

• The post holder should expect to:

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience

• At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
• Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
• Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
• Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
• Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
• Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
• Experience managing detailed budgets, with strong financial accountability and performance tracking.
• Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
• Strong understanding of virtual fundraising best practices and digital supporter engagement.
• Confident using audience insight and supporter data to drive product development and communications.
• Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
• Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
• Collaborative, solutions-focused, and able to build strong relationships across teams.
• Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.

Personal Attributes
 

• Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
• Entrepreneurial and innovative — thrives on building new things and improving existing ones.
• Proactive and accountable — takes ownership and drives progress without needing close oversight.
• Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
• Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
• Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
• Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Finance Systems & Projects Officer
 

£38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Permanent, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2298
 
About the role
 
St Albans City and District Council is seeking a detail-oriented Finance Systems & Projects Officer to support system upgrades, ensure compliance, and troubleshoot finance systems.
 
You'll work with stakeholders to resolve issues and enhance financial control. Key responsibilities include building financial reports, maintaining general ledger systems, and providing technical support for merchant banking systems. Strong Excel skills and experience in financial system management are essential. Join our team to make a real impact on local government finance.
 
About you
 
You are a proactive problem-solver with a strong understanding of financial systems and the ability to analyse complex data. You will have experience working on multiple projects, balancing priorities, and handling technical issues. If you are AAT Level 3 qualified, enthusiastic, pro-active, proficient in using Excel with attention to details, strong organisational and communication skills, and ready for a new challenge, we would love to hear from you!
 
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will receive support, training, and guidance to ensure you are successful in your role.
 
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station.
 
St Albans is a great place to live and work.
 
In addition to working within a great team and a comprehensive salary you will have access to:
 
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
Additional Information
 
• Disability Confident - We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Safeguarding - This post is subject to a Basic Disclosure Check.
• English Fluency - The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
 
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
 
You may also have experience in the following: : Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Direct Oracle, NetSuite, Workday Adaptive, Software Maintenance etc.
 
REF-223 818

About the role

As Senior Caseworker, you will provide first and second-tier specialist advice and casework support on a range of welfare benefits issues. You will manage a caseload of complex cases and will take cases to the First-tier Tribunal. Issues we commonly advise on include PIP, LCWRA and Universal Credit.

You will also offer guidance to our Pro-bono Project volunteers on their appeals cases, review cases and submissions to ensure accuracy and quality, and deliver training to PBP project volunteers. You will contribute to the work of the policy team, sharing expertise, insights and evidence.

About you

You will have significant experience as a welfare rights advisor and possess in-depth knowledge of welfare benefits legislation, case law, and procedures, including challenges to decisions and representation at tribunals. You will have at least five years' experience delivering welfare benefits advice on a range of issues and have substantial experience of representing clients at the First-tier Tribunal. You will have excellent communication and interpersonal skills and have a commitment to working with communities who are marginalised and underserved.

With a passion for helping people to overcome poverty, you will have the ability to interview, advise, and work with service users empathetically. You will have a commitment to working in an anti-poverty charity that sees Policy & Influencing and Advice work as complimentary and integrated components of its strategy to eradicate poverty. Identifying and highlighting social policy issues and trends arising out of your advice and casework you will help inform our policy influencing and campaigning.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do.

How to apply

Please visit our website to view the full application pack and to complete the application form.

Closing Date: 12 noon Thursday 25th September.

Interview & Assessment dates: 1st & 2nd October 

Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London

Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.

This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.

You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.

Key responsibilities include:

• Providing excellent customer service via phone, email, and post
• Processing donations and managing Gift Aid records
• Maintaining accurate supporter data in the CRM
•  

You’ll be a great fit if you:

• Have experience in supporter care
• Are confident using databases (ideally Dynamics or RE) and handling sensitive data
• Have strong communication skills and attention to detail
• Thrive in a busy, team-oriented environment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

To discuss this vacancy, please call Ashby and quote reference 2699AJ