Service manager jobs

Fire & Building Safety Manager

A place to make things happen

Location: Bradford/Burnley/Camberley/Peterborough/Stockton, Hybrid with travel to their office or site/external meeting at least once a month.
Salary: £57,211 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm

Our client believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything they do and inspires them to go above and beyond for their customers.

They pride themselves in understanding their needs and delivering the best customer service, every time.

They’re also proud to be at the forefront of change. They’re on a journey of transformation, finding new ways to support their customers - and their people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you with them.

About the role

As the Fire & Building Safety Manager, you'll ensure that fire safety responsibilities across the organisation are fully understood and properly executed. This role focuses on developing, implementing, and maintaining a fire safety culture that minimises risk and guarantees that no fire risk assessments are overdue. You will inspire your colleagues and lead the Fire Safety Assessors & Project Manager, ensuring compliance and safety standards are always met, and that necessary remedial work is promptly addressed. By ensuring customer safety and fire management is proactive, you'll play a key part in safeguarding their residents and assets.

This is an exciting role as you'll manage a national portfolio, including high rise residential properties, ensuring they're safe for their customers. As the landscape of Fire & Building Safety is evolving - as their Fire & Building Safety Manager you'll have the opportunity to take ownership of this service and make continuous improvements ensuring that they're keeping abreast of change and in line with legislation.

Salary

The spot salary for this post is £57,211 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

As a Fire & Building Safety Manager you'll have:

• NEBOSH Certificate in Fire Safety & Risk Management or equivalent fire risk assessment qualification.
• Proven experience managing fire safety programs and delivering Fire Risk Assessments.
• Strong leadership skills with experience in managing a team and driving performance improvements in fire safety.
• Excellent communication and influencing skills, capable of collaborating across departments.
• A full UK driving licence and access to a vehicle for business use.

Interviews

1st stage interview will take place on 1st May. Successful candidates will be required to complete a Congruity questionnaire to complete prior to 2nd stage interviews.

2nd stage interviews will take place on 9th May via Teams.

A place to build a future

They have big ambitions. That means they need people who are driven to succeed and eager to grow. There, you’ll have the opportunity to learn new skills, thrive in their collaborative environment and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you.

If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, They do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now.

You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.

REF-221 144

Full time 37 hours per week [over 7 days to include Sundays]

£24,700 per annum

Location - Leigh-on-Sea Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-Sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Permanent 15 hours, with additional hours required to cover holidays.

Part time 15 hours per week [over 7 days to include Sundays]

£24,700 FTE - £10,013.51 pro rata

Location - Leigh-on-sea Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

ABOUT THE ROLE

Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking—ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.

ABOUT VARIETY

 Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK. There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life. As well as improving physical and mental health, Variety’s support enables children to reach their full potential.

In 2024, His Majesty King Charles III graciously accepted the Patronage of Variety, the Children's Charity. This historic milestone coincided with Variety’s 75th anniversary and stands as a testament to the trusted role that Variety plays as a national children's charity meeting the needs of the UK’s most vulnerable children and young people.

 

 KEY RESPONSIBILITIES

 Office Management:

• Oversee daily office operations and maintain a professional, welcoming environment.
• Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
• Manage office supplies inventory and place orders when necessary.
• Support onboarding/offboarding processes from a facilities perspective
• Handle incoming mail and deliveries and ensure efficient distribution.
• First point of contact for calls, visitors, and general office inquiries.

Governance:

• Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
• Coordination of finance committee and Trustee meetings
• Minute taking at meetings as required
• Administrative assistance as required

Facilities Management:

• Oversee building maintenance, safety procedures, and office infrastructure.
• Liaise with tenants, building management, and external contractors to ensure facilities are well-maintained.
• Monitor and manage office budgets related to supplies, utilities, and maintenance.
• Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
• Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
• Ensuring health and safety compliance for staff including being the fire marshal

 

Cost management

· solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.

· Negotiate contracts to optimise costs without compromising service standards.

· Proactively identify areas for cost reduction or improvements.

 

Administrative & Support:

• Maintain records of office leases, utilities, and insurance policies.
• Manage access control systems and office security.
• Support leadership with general administrative tasks when required.
• Create and maintain facilities manuals, process documentation, and onboarding guides.

 

Other

· Health and safety duties including fire marshal- training will be provided.

· Undertake any other duties that may from time to time be required.

 

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience as an Office and Facilities Manager, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with a high attention to detail.
• Familiarity with office software (e.g. MS Office, Teams)
• Knowledge of health and safety standards and regulations.

 

FURTHER INFORMATION

· Limited travel around the UK may be required. 

· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

· Variety, the Children’s Charity, is committed to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age, or disability. It is the responsibility of employees to apply Variety’s Equal Opportunities and Health and Safety Policies in their own area of responsibility and in their general conduct.

· Proof of eligibility to work in the UK is required.

HOW TO APPLY

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.

Applications will close at 5pm on Friday 23rd May with interviews taking place week commencing 2nd June 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Job Title: Maintenance Operative

We are looking for an experienced Multi Trader to work as part of a team to assist in provide an effective repair and basic handyperson service to all of our properties and schemes.

Hours 40 Hours per week (3-month contract with possibility of extension)

Salary: £34,067 per annum 

Who were looking for:

A self - motivated and energetic individual who has maintenance experience. A new van will be provided so must be determined and organized and have a full UK driving Licence.

How to apply

Please send your CV by 22nd April 2025 via email. 

Interview date: 29th April 2025 (you will be notified by 5pm on the 23rd April if you are successful for interview)

It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.

Programme Manager (Data and Training)

Liverpool or London

£46,550 - £52,731 pro rata

Fixed Term Contract - 10 months

An exciting opportunity is available for a dynamic individual with a passion for projects that challenge and invigorate. Our client is looking for a Programme Manager with the ability to lead a team and manage multiple complex workstreams to join them in the Joint Advisory Group on Gastrointestinal Endoscopy (JAG) data and training team.

JAG  was established in 1994 to improve endoscopy services through clinical accreditation and develop training and support for the endoscopy workforce. You will be responsible for managing, leading and continuing the development of several projects, including;

• Endoscopy medical trainee certification (JETS)
• A training programme for nurses and other health care professionals (JETS Workforce)
• The accreditation of bowel cancer screeners (BCSA)
• The National Endoscopy Database (NED), which uses data from endoscopy services to support clinicians, services, and other bodies, to improve performance and provide a basis for research
• The utilisation of data from JETS, JETS Workforce and BCSA, to support endoscopy workforce development and growth.

About the role

You will work closely with internal colleagues, such as project teams in other accreditation and audit areas, as well as colleagues in finance, policy, IT, HR, and communications. You will lead and manage a team and you’ll have responsibility for and be required to work collaboratively with a broader team of sub-contractors and clinical leads. You’ll work closely with the JAG programme manager (Accreditation), to ensure that JAG continue to provide high quality services and support for the endoscopy workforce. The role requires you to ensure that workforce considerations and endoscopy data are effectively incorporated in the clinical service accreditation process.

You will make an impact every day by:

• Leading a high-performing office team who deliver the work.
• Working collaboratively with a committed clinical leadership team to develop and enhance the JAG data and training programme, working to ensure we meet our objectives and continually improve what we do
• Taking ownership of communication and engagement activities to promote awareness of the training programmes and data systems, improve engagement and support endoscopy services to improve the care they deliver, building excellent stakeholder relationships.

About you

They’re looking for candidates with:

• A desire and ability to lead, develop, motivate, and manage staff within a project team, delegating effectively.
• Strong communication skills and the ability to build relationships, boundaries and collaborate with multiple stakeholders.
• Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
• Ability to manage multiple complex projects at any one time
• Experience of planning and working to deadlines, using initiative, and working flexibly
• Line management experience and a desire to motivate and develop a team.

With desirable experience in the following areas:

• Knowledge and experience of data analysis techniques
• Knowledge of medical and nursing training pathways.
• Knowledge of data and training online systems.

This is a fantastic opportunity for a highly motivated individual with a commitment to our core values – collaboration, learning and taking care. 

Closing date: 20 May 2025

Interview date: 4 and 6 June 2025 

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Permanent contract

35 hours per week

£43,740 per annum

Working in the London office will be required 3 days a week

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our National Mobilisation Knowledge Group, which seeks to attract new supporters to The Children's Society through paid advertising channels as part of our integrated campaign planning.

WHAT WE'RE LOOKING FOR

We are currently looking for an experienced paid campaign manager to join our dynamic, ambitious team.

A key part of this role will be your ability to design and deliver paid digital campaign strategies and work with media agencies to ensure our investment is reaping rewards. You will enjoy working on a test and learn basis, trying out new products and channels, and upscaling successful activities to deliver on our targets.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Significant experience in managing digital paid media campaigns, including on Meta and Google

-Experience in working with media agencies to deliver integrated marketing campaigns

-The ability to report on campaign progress within delivery teams and to senior stakeholders, and to advise on when to pivot tactics

-Ideally, line management experience to help develop and coach the Digital Marketing Officer

INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Wednesday 14th May 2025.

Interviews will be held week commencing 19th May.

IN3

Location: London
Department: Standards and Policy
Salary: £49,945 - £58,232
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
 
Please see job description for more information 
 
Role Purpose 
 
To manage the standards function of their organisation including managing and leading the review and development of professional standards and guidance, developing policy related to standards, and responding to enquiries from registrants about ther standards and guidance. The standards set clear expectations of safe practice for eye care professionals and good governance for businesses. This role makes a significant contribution towards achieving their purpose of protecting the public and ensuring confidence in those regulated.
 
Key Accountabilities 
 

• Review, develop and maintain the professional standards and guidance for registrants, including optometrists, dispensing opticians, optical students and optical businesses
• Manage queries and correspondence relating to professional standards in accordance with organisational service standards
• Develop and deliver activities to raise awareness of the professional standards and guidance, including internal and external presentations and developing tools to support registrants apply the standards and guidance in practice
• Engage and consult with external stakeholders particularly in relation to the development of new and updated professional standards and guidance
• Support effective engagement and consultation with internal stakeholders, including the Council, Advisory Panel (including Standards Committee, Companies Committee and Education Committee), internal reference groups and other departments
• Develop and implement methods to evaluate the effectiveness of the professional standards and guidance
• Contribute to working groups across healthcare and regulation on behalf of them on professional standards and ethics-related matters
• Develop and maintain policy in relation to professional standards
• Contribute to maintaining a comprehensive and up-to-date risk register for all Standards workstreams
• Line manage the Standards Officer

Deputise for the Head of Strategy, Policy and Standards where appropriate
 
Essential Skills/ Experience/ Qualifications

• Project management skills
• Experience in development of standards and/or guidance
• Experience in developing and implementing policy
• Experience of engagement and consultation with stakeholders
• Line management experience

Closing date for this role is 21 May 2025 5pm, please note they reserve the right to close this role early dependent on number of applications. 
 
Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
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REF-221458

Due to a recent restructure within the organisation, BVSC are seeking a Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

This role is critical in supporting the development of the charity’s learning and development strategy and embedding a knowledge culture at Turn2us by creating and delivering learning programmes and interventions.

This is a fantastic opportunity, as a brand new role, to build a robust training and learning framework to support our staff as by developing equitable and inclusive training to help embed a culture where learning is embedded with equity and inclusion in everything we do.

Reporting to the Head of Human Resources, you will tailor training design and content to meet the specific needs of the business, create engaging content that caters to diverse learning preferences, across groups of varying sizes / seniority levels. You will also aid in the delivery of inductions, support the review of annual appraisal and development planning and conduct regular evaluations to enhance training effectiveness, utilising data to identify areas for improvement where needed.

You will bring experience of training needs analysis and general HR practice, along with experience in developing practical training initiatives which have had a demonstrable effect on both organisational performance and culture. You’ll need strong analytical skills to be able to translate data and trends into strategy and actionable plans.  

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Group FP&A Manager | £450 - £500 per day (Umbrella) | Hybrid | London | 6-months +

For a large international organisation, we are recruiting an Interim Group FP&A Manager who will coordinate and produce consolidated financial plans, budgets, and forecasts. The Group FP&A Manager will contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. This role will report to the Director of Group Planning and Reporting and will lead, manage, and motivate a Financial Planning Analyst. This role is for a minimum of 6-months and could be extended.

Main Duties:

• Provide a financial planning, forecasting and management reporting service in the UK, Regions, and international business units across Group level.
• Deliver monthly MI reports
• Coordination and delivery of annual budget, quarterly forecasts and monthly re-forecasts
• Support multi-year planning
• Tracking and forecasting of financial KPIs
• Support the Director of Group Planning and Reporting in preparing reports for Exec on reporting and planning deliverables
• Lead continuous improvement of processes across monthly close, financial commentary and analysis and cash-flow forecasting
• Ensure the MI and forecasts are fit-for-purpose during a period of transformation and change
• Play a key role in the implementation of a new planning and reporting tool as part of a global finance transformation programme
• Set planning and forecasting timetables for the organisation
• Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
• Support strategy in the collation and consolidation of 5-year planning
• Development and rollout of multi-year planning workbooks and processes
• Work closely with Shared Service Centre in India, supporting the FP&A team in-country
• Lead, manage and motivate one Financial Planning Analyst

Person Specification:

• Qualified Accountant with proven Group-level FP&A experience including MI reporting
• Experience managing the annual planning and reporting calendar
• Ability to build budgets, forecasts, and annual plans at Group level
• Annual planning and reporting at Group-level
• International and multi-cultural company experience
• SAP experience, financial modelling, and advanced Excel
• Shared Services experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for Scotland.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  Scotland. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in Scotland.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the Scotland.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual in order to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Scotland — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

 

We are looking for a Social Care IDVA - RBKC

 

Salary: £28,000 - £32,000

Location: Across three locations within RBKC and Hammersmith Head Office

Contract: Permanent

Hours p/w        35 hours per week (some working from home up to 2 days)

 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

 

About us

 

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor.  You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.

The Social Care project was established in 2021 and has been working in partnership with Hammersmith and Fulham Family Children Services, so the IDVAs will inherit strong working relationships and a commitment from all parties to offering more trauma-informed services.  The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.

About You:

You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

 

To be successful as the Social Care IDVA you will need the below experience and skills:

You will establish positive, proactive, and innovative working relationships with housing services and partner agencies.Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.

Your abilities extend to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.

 

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Interviews are taking place on rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent team via our website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

 

 

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Sound Minds is a charity, led by mental health service users, channelling the power of creativity and peer support to improve the lives of people living with long term mental ill health. Canerows offers peer support to those who are in hospital and those living in the community.

Main purposes of the job:

Sound Minds and Canerows are delivering an exciting project which is about offering peer support across Wandsworth to people who are experiencing mental health difficulties and living in the community. We are working in an alliance with Mushkil Aasaan and Wandsworth Carers Centre.

Mental Health Peer Support gives emotional support and promotes access to information and practical advice to people experiencing mental health difficulties. A key component is that these staff use their own direct lived experience of mental health difficulties to support other people. They work collaboratively with people within their service, focusing on the person’s strengths and personal resources to offer educational, emotional and practical support towards goals that are defined by the person.

The Peer Support Worker will be supported through peer support training and regular supervision.

Salary: £25,875 per annum FTE & 3% contribution to pension

Hours: 17.5 hours per week

This fixed term contract ends on 31/3/26 and is likely to be renewed depending on funding

Personal lived experience of mental ill health is essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds.

CLOSING DATE: 6pm Wednesday 28th May 2025

INTERVIEWS: 11th June 2025