Service manager jobs

Are you a people-person with a passion for wildlife? We’re on the hunt for a driven and creative individual to inspire action and generate vital support for The Wildlife Trust BCN. As an Events and Promotions Officer, you’ll be a driving force behind connecting people with nature and inspiring lasting support, from engaging the public at events to guiding new supporters into our journey and keep our mission alive both online and on the ground. We are looking for an individual who is enthusiastic about encouraging members of the public to support our work knowing, that through this, you can make a real and lasting impact to local wildlife and wild spaces. If you’re passionate, proactive, and eager to make a meaningful difference, we’d love to hear from you!

The Wildlife Trust for Bedfordshire, Cambridgeshire and Northamptonshire has over 38,000 members and is looking for someone to join the Supporter Engagement Team to focus on developing and delivering event and engagement opportunities to maximise income and membership growth. The role includes lead generation and membership recruitment activity. This is an excellent opportunity to bring your experience to a position where you can contribute directly to a cause that you are passionate about. We have been protecting wildlife and wild spaces for over 60 years and are part of the largest conservation charity in the country providing secure environments for a diverse range of wildlife to thrive. We need our members now, more than ever, to help us continue to tackle the climate and nature crisis so that we might all enjoy a wilder future.

In return we will offer:

• Full induction training, ongoing support, and regular team/work party days
• Ability to work in a variety of environments providing strong job satisfaction with an amazing local Charity
• Travel expenses, branded clothing, use of a Pool Vehicle
• A good holiday package and a pension scheme

Travelling across Bedfordshire, Cambridgeshire, and Northamptonshire, you’ll bring your passion to life at events, nature reserves, and visitor centres using a fully-branded gazebo and interactive displays. You’ll design and deliver a programme of engaging wildlife-themed talks and walks, support flagship events like our AGM, and contribute to both public and corporate engagement. Working closely with colleagues, you’ll help develop systems and internal resources that ensure consistent branding and powerful messaging, boosting supporter engagement, generating vital income, and strengthening our connection with the communities in our three counties.

The main objectives of the role are to:

• Inspire and engage the public by promoting the mission and work of the Trust.
• Generate leads from public interactions, guiding them into our supporter journeys and recruiting new members and supporters for the Wildlife Trust for BCN.
• Support the Corporate Partnership team by participating in regular events, work parties, walks, and talks.
• Work with the Supporter Engagement Manager and the Communications Team to review and update the membership sections of the Trust website.

Please note that this role will require lone working and some weekend and evening working.

Working Hours:

Full Time (37.5 hours per week). Part time hours may be considered.

Type of Contract:

Fixed Term (2 years - may become permanent upon evaluation)

Closing date:

Monday 2nd June 2025, 11:59pm

Interview date:

Thursday 12th June 2025

About Us:
Keswick Town Council, acting as Fitz Park Trust, has recently announced plans to launch a fundraising campaign to support the creation of a brand-new, inclusive play area in Fitz Park, Keswick. The new play area will offer a modern, safe, and fun environment for children of all ages and abilities to engage in physical activity, imaginative play, and outdoor exploration.

Fitz Park is central to the town’s outdoor life, and is a one of the town’s most valued outdoor spaces, providing both locals and tourists with a beautiful area to enjoy nature, to play and take part in recreational activities.

We are looking for an exceptional individual to help us deliver the funds required to bring this project to life, seeking both public and corporate donations, applying for grants and leading on all communications regarding this project.

Role Overview:
As a Fundraiser, you will play a key role in driving the success of our fundraising efforts. You will be responsible for developing and executing fundraising campaigns, engaging with existing and potential donors, and ensuring we meet our financial targets for the duration of the contract.

Key Responsibilities:

• Plan, organize, and deliver fundraising campaigns to support key initiatives and projects.
• Build and maintain relationships with current and potential donors, sponsors, and partners.
• Research and identify new fundraising opportunities, including grant applications and corporate partnerships.
• Manage donor communication, ensuring they receive timely and impactful updates.
• Organise and attend events and activities to raise funds and increase brand awareness.

We’re looking for someone with proven experience of fundraising or a similar role, and of project management work. You will thrive on developing innovative fundraising ideas and campaigns.

In return we can offer a generous hourly rate, the ability to work flexibly, and you will gain the satisfaction of seeing your success mirrored in the local community. 

The Fundraiser will be expected to ensure that funding for the role is included within the money raised.

Keswick Town Council is an equal-opportunity employer and welcomes applications from all qualified individuals.

As our Engagement Lead, you will work with the Head of Wellbeing to review, evolve and drive forward the way we bring young people into our services at OTR.

Alongside your team you will proactively engage young people with the work we do. You will have a particular focus on young people who are underserved by support organisations and, in line with our strategy, will be tasked with finding ways to reduce the barriers some young people face to accessing our support.

You will manage and inspire a team of Listening Support Workers, Youth Workers and our Wellbeing Co-ordinator to deliver quality, timely and relevant work for the young people we serve. Under your management the team will forge excellent working relationships with partner organisations across the BaNES area, working in joined-up ways that ensure young people are supported to access the right support for them when they need it.

Working alongside our Lead Counsellors, you will develop OTR’s assessment processes, ensuring that young people are being offered appropriate services for their needs and that staff are well prepared to work with the people they support.

This is an exciting opportunity for a qualified and passionate counsellor to join a trauma-informed, inclusive charity known for its community focus.

You will provide short-term counselling to LGBTQ+ adults and people living with or affected by HIV. Your approach will be empowerment-based, culturally sensitive, and in line with BACP standards.

You will work both independently and as part of our wider services team. We will support your development through regular supervision, reflective practice, and relevant training opportunities.

We welcome and encourage applications from people with lived experience, and from communities who are often underrepresented in the charity sector. We’re especially keen to hear from applicants who identify as LGBTQ+ and/or are living with HIV. However, all applications will be considered fairly, and appointment will be based on merit.

Homebased in South East and London Region - Hertfordshire · Hampshire · West Sussex · Surrey · East Sussex · Kent · London

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South East and London Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South East and London Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in the South East and London Region, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

We are recruiting for an experienced Area Manager to oversee 15 dedicated shop teams in the North West, North Wales and the Midlands. 

In this role you will provide great leadership, inspiration and support to ensure the shop teams (paid colleagues and volunteers) are the very best they can be.  You will develop your team to deliver commercial success and be passionate ambassadors for Scope within the local communities.

Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.

Starting full-time salary £36,429.86 per annum and this role will also include a Car allowance of £5,000 per annum or a company car is available.

The role will be supporting 15 Scope shops in the North West, North Wales and the Midlands. Overnights stays and travel will be an expected part of the role.

The role

The role is ideal for an experienced Area Manager with a background in fashion and the charity sector, but we also welcome candidates from the retail industry with strong transferable skills as well as a great attitude and willingness to learn:

Key responsibilities of the role will include:

• Maximise sales and effectively manage expenditure to achieve profit targets.
• Oversee shop teams composed of both paid colleagues and volunteers to drive performance.
• Support and deliver key activities from the Retail Strategy and Business Plan.
• Identify and develop the potential of colleagues  across the Area.
• Build effective working relationships and work collaboratively with internal and external stakeholders.
• Positively promote Scope with the public in the local community.

About You

• You will be passionate about retail
• You will have a love of sustainable fashion and bring extensive, multi-site experience managing a large team.
• You will be commercial, resilient, have a can-do attitude and be a great coach and an inspirational leader.  
• You will be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.  

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days holiday plus bank holidays
• Flexible working (where we can)
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT on Thursday 15 May 2025.

About Us: 

Kiran Support Services is a specialist South Asian organisation that provides refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practises. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice, and casework support.

We are a small team dedicated to providing intersectional, culturally specific support to vulnerable women and their children through high-quality services delivered in Asian languages tailored to individual needs.

We are recruiting for a South Asian female Immigration Adviser (OISC level 3) / qualified solicitor, to support women in our refuges that have an insecure immigration status.

About You: 

You will be required to manage a complex caseload and will support securing the immigration status of service users in our refuges in the London Borough of Waltham Forest and the London Borough of Brent.

You should have a minimum of 2 years’ experience working in the legal field and in areas such as immigration law, family law, domestic violence and abuse, welfare benefits and housing, and providing legal advice and advocacy to South Asian/ BME women who have experienced domestic abuse.

You will have up-to-date working knowledge of Home Office policies relating to domestic abuse, including the Migration Victims of Domestic Abuse Concession (MVDAC).

Fluency in at least one South Asian language is essential (Urdu/ Punjabi preferred)

This post is funded by Trust for London and MOPAC/GLA

The closing date for completed applications is midnight Sunday 11 May 2025.

Interviews will take place the week commencing 19 May 2025.

Due to the sensitive nature of these roles, we will be considering biological female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). 

Applicants will be required to have an enhanced DBS check.

Registered Charity number: 1114148 Company limited by guarantee number: 5727907

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

About the role

We are seeking an Administration Officer to join our small and friendly team on a part-time basis (15 hours a week) ideally working 5 half-days, Monday to Friday (3 hours each day) but the exact working pattern is negotiable. 

As our Administration Officer, you will play a vital role in the smooth day-to-day operations of our organisation. Reporting to the Director, you will be responsible for a diverse range of administrative tasks, ensuring efficiency and accuracy across our various service areas. 

You'll be a central point of contact and support, working collaboratively to ensure the effective delivery of our services. You'll expertly manage referrals and information, develop positive relationships with referrers, colleagues, and service users, and handle vital office operations. Your organisational skills will also be key in supporting internal team functions, from HR processes to the coordination of meetings and training, and in maintaining efficient resource management.

To thrive in this role, you will bring proven experience in office administration, ideally gained within a fast-paced environment such as a small business, charity, or social enterprise. Success will require you to be highly organised, adept at managing your time and prioritising tasks effectively, all while maintaining a keen eye for detail and accuracy, even when juggling multiple responsibilities across different service areas. 

Strong IT skills, including confidence using Microsoft Office, Google Workspace, and online project management tools, are essential. Beyond your technical abilities, you will be someone who proactively identifies and resolves issues, contributes to improving our ways of working, and supports your colleagues. 

Your approachable and welcoming nature, coupled with excellent communication skills, will enable you to build positive relationships and effectively convey information about our diverse work to service users, referrers, and other stakeholders, all while being a collaborative and adaptable team player.

Role Summary:

This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.

Key Responsibilities and Duties:

• Oversee day-to-day accounting and financial controls
• Prepare monthly management accounts, reports, and financial statements
• Responsible for development of management reporting

• Meeting regularly with budget holders to review financial performance and outstanding commitments.

• Manage payroll, tax returns, and financial reporting for funders

• Support the Business and Finance Director in preparing annual budgets and forecasts.
• Support the Business and Finance Director with the annual audit process

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South East and London region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South East region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East and London region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South East and London Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £39,000 to £42,500
Hours: 35
Job Type: Full time
Contract Type: Permanent
 
RABI is the farmers charity. At the core of RABI’s mission is the commitment to address the individual needs of farming people across England, Wales and Northern Ireland through practical, financial and emotional support.
 
The charity’s expert mental health support builds emotional resilience to help farming people feel better equipped to tackle the many uncertainties and challenges they face today, whilst its grants empower farming people to become financially resilient.
 
RABI’s financial support includes targeted, emergency cost-of-living grant campaigns including its Return to School and Winter Fuel campaigns. The charity has provided around £1/4 billion of direct financial support to the farming community over the past 25 years.
 
ROLE OVERVIEW:
 
The Philanthropy and Partnerships Manager is responsible for leading and developing RABI’s philanthropy and partnerships donor base, focusing on building and nurturing relationships with major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).
 
This plays a pivotal role in shaping RABI’s fundraising strategy, identifying major funding opportunities and creating impactful engagement strategies to secure long-term financial support for the charity’s sustainability.
 
Relationship building is key to this position, communicating effectively with our donors by enhancing and strengthening relations through cultivation tactics and deepening relationships to ensure robust support from these influential stakeholders.
 
KEY RESPONSIBILITIES:
 
• Develop and implement a comprehensive Philanthropy and Partnerships (P&P) fundraising strategy to drive RABI’s fundraising activities and support long-term sustainability. This includes overseeing the cultivation and stewardship of major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).
• Report on income and expenditure targets, ensuring targets are met and assisting with budget setting.
• Cultivate, solicit and steward relationships with larger funders, ensuring strong and sustained engagement.
• Develop tailored proposals and partnership packages aligned with potential partners’ priorities and interests.
• Manage, identify and build relationships with key corporate funders, negotiate and manage agreements, ensuring clear communication of expected deliverables.
• Oversee and manage all trust and foundation opportunities, identifying potential funders whilst monitoring and reporting on deliverables and outcomes ensuring timely delivery of all requirements, ensuring compliance with regulations.
• Develop compelling, tailored proposals and partnership packages to align with the interests and priorities of potential partners, demonstrating impact.
• Plan and execute donor stewardship events and activities to enhance engagement and retention. Ensure that donor recognition and communications are carried out with precision, ensuring donors feel valued and informed.
• Manage, track and utilise CRM systems (e.g. Microsoft Dynamics) to maintain up-to-date donor data, track progress and provide concise and timely reports on fundraising activities and income and expenditure reports. Analyse donor trends and engagement metrics to optimise fundraising strategies.
• Ensure all fundraising activities comply with legal and regulatory requirements, including GDPR the CIOF Code of Fundraising Practice and RABI’s internal policies. Make certain the charity’s best practices are upheld in all donor interactions and fundraising activities.
• Responsibility for line management, providing guidance, support and performance feedback to ensure the development and success of team members.
• Work closely with cross-functional teams, including fundraising, communications, service delivery, business development and external affairs to identify project funding opportunities, share donor insights and collaborate and support the development of other fundraising initiatives.
• Take part and contribute to team meetings.
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
 
PERSON SPECIFICATION:
 
Essential
 
• Demonstrable experience in a senior fundraising role, with a proven track record in securing major funds from larger funders.
• Exceptional major donor management skills, with experience in donor stewardship, partnership development and engagement strategies that build long-term relationships.
• Extensive knowledge and understanding of targeting, segmentation and response analysis.
• Persuasive written and verbal communication skills, including the ability to develop compelling applications, proposals and donor communications. Capable of tailoring messaging for different audiences and ensuring clarity, consistency and emotional impact.
• Experience of managing a fundraising team and assisting with recruitment and team development.
• Excellent interpersonal skills with the ability to build rapport and manage relationships at all levels, both internally and externally.
• A strategic outlook with the ability to identify fundraising opportunities and take the initiative to drive growth.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems (preferably Microsoft Dynamics). Familiarity with fundraising platforms and donor management systems.
• Ability to manage time effectively, prioritise workload and meet deadlines. A creative and proactive approach to work, capable of juggling multiple tasks while maintaining attention to detail.
• Thorough understanding of data protection, fundraising regulations and compliance practices, ensuring that all fundraising activities adhere to legal and best practice standards.
• Self-motivated and confident in working, both independently and in teams.
• Empathy with the goals and objectives of RABI.
 
Desirable
 
• A full UK driving license.
• Knowledge or interest in the agricultural sector.
 
BENEFITS:
 
• Enrolment to Nest on commencement of employment and the opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
 
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
 
REF-221198

Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH

We bring the magic of cinema into NHS hospitals

MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running  high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.

We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.

We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.

About the role

· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.

· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.

· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.

· Support the administration of the individual giving fundraising programme in collaboration with the wider team.

· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.

· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.

· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.

· Support the refinement of systems and processes to enhance donor experience.

· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.

· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.

· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.

· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.

If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you. 

Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.

The Lead Practitioner will play a key role in supporting the Approved Premises (AP) Managers in the day-to-day running of the service, ensuring high standards of care, safety, and rehabilitation opportunities for residents. This includes overseeing staff support, organising shift coverage, coordinating training, and maintaining strong relationships with external partners. The role requires a proactive approach to resident engagement, activity planning, and staff development while working a variety of shifts, including weekends and late shifts.

The candidate will be required to work across two sites in Leeds.

Key Responsibilities

Staff Support & Rota Management

• Assist the AP Manager in organising and ensuring appropriate rota coverage, including managing last-minute changes.
• Provide day-to-day support to support staff, ensuring clear communication and guidance.
• Disseminate relevant information to staff to ensure smooth service operation.
• Support AP manager to develop good practice across the teams.

Training & Development

• Ensure new team members receive appropriate induction and training.
• Deliver training sessions, including First Aid and other relevant development opportunities.
• Support continuous professional development for staff, ensuring a skilled and competent workforce.
• Co-ordinate the submission of Enabling Environments on-going award process.
• Support the AP manager in preparing for HMIP Inspections.

Meetings & Partnership Working

• Attend and contribute to Equality, Inclusion, and Diversity (EID) meetings and other relevant meetings as required by the AP Manager, within the MOJ
• Liaise with partner organisations, building and maintaining strong links with the local community to enhance support services.

Resident Engagement & Activities

• Liaise with the AP Manager and Activities co-ordinators to ensure a full calendar of activities is available for residents, promoting engagement and rehabilitation.
• Manage the activity calendar, coordinating and overseeing planned events and programmes.

Shift & Working Hours

• Work a variety of shifts to support service needs, including two weekend days per month and four late shifts per month.
• Provide hands-on support within the AP, ensuring a visible leadership presence.

Person Specification

Essential Criteria:

• Experience working within a criminal justice, supported housing or rehabilitation setting.
• Previous experience in a leadership or senior role within a similar setting.
• Strong organisational and time-management skills.
• Ability to build effective partnerships with external organisations and community groups.
• Excellent communication skills, with the ability to engage staff and residents effectively.
• A flexible and adaptable approach to shift work, including weekends and late shifts.
• Due to safeguarding purposes, we can only accept applications from female applicants.

Desirable Criteria:

• Relevant qualifications in criminal justice or social care or a related field.
• Knowledge of safeguarding policies and procedures.
• Experience delivering training.
• Understanding of Equality, Inclusion, and Diversity (EID) in the workplace.
• Relevant qualifications in social care, criminal justice, or a related field.