Service manager jobs

Role purpose
The Client Support Worker (Crisis Navigator) will work with clients to provide non-judgemental, person-centred support. The work undertaken will be led by the different needs of each client, but will include: liaising with statutory services and advocating for clients’ needs to be met, for example with housing teams, social care, mental health services, etc.; support with form filling; support with grants, welfare benefits and income maximisation; emergency applications; supporting with emotional needs and psychoeducation.

The successful candidate will manage a caseload of individuals, taking referrals from their legal colleagues. This will involve a combination of immediate intervention (for example, access to a medication prescription upon release from custody), and longer-term work, planned in partnership with clients. Preventative work will be actively encouraged, supporting clients to address needs before crisis point wherever possible – both through direct work and through referrals and signposting.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
 

Key Responsibilities

• Triage, onboard and support a caseload of individuals autonomously
• Maintain an up to date understanding of what needs clients might have (e.g. with welfare benefits, support from statutory services, housing)
• Liaise with core agencies (social services, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting relevant agencies on the individuals’ behalf
• Complete emergency applications and grant applications
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the relevant lawyers / legal teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post
   

Person Specification

Knowledge and Experience

• Substantial experience of working with people experiencing challenging situations with a non-judgemental, person-centred approach
• At least one year experience working in a crisis setting or with people experiencing crises (for example, inpatient mental health settings, homelessness relief services, drug and alcohol services, working with people going through the asylum process)
• Knowledge of statutory entitlements and experience advocating for clients
• Knowledge and understanding of mental health needs and neurodiversity
• Experience of managing complex cases and autonomously managing a caseload
• Experience of multi-agency and/or multi-disciplinary working, especially alongside safeguarding processes
• Experience of maintaining client records, in line with monitoring and evaluation requirements, both for funders and developing best practice

Skills and Abilities

• Ability to support people to express their needs and priorities
• High quality of professionalism in supporting people with complex needs
• Ability to communicate with various types of audiences in support of clients – for example, engaging with statutory professionals, solicitors
• Attention to power dynamics of professional working with people in vulnerable positions, and commitment to challenging structural inequalities
• Ability to work flexibly, in line with changing demands of client-facing work
• Ability to plan and prioritise workload
• Commitment to best practice, and maintaining high standard of professional conduct, in line with safeguarding, data protection and lone working standards

Chief Executive Officer – St Luke’s Community Centre

Location: London EC1V (on-site presence required)

Salary: Between £95,000 - £105,000 per annum

Contract: Permanent, full-time (37.5 hours per week)

Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?

About St Luke’s

St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.

As our next CEO, you will:

• Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
• Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
• Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
• Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
• Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
• Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.

Who you are

• A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
• Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
• A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
• Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
• Hands-on and approachable - a visible presence on the shop floor as well as the board table.
• (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.

Why St Luke’s?

• Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
• Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
• Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
• Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Role

We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.

You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!

***Please download the job description for full details***

About You

You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.

Key responsibilities:

· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.

· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.

· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.

· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.

· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during

About the role

The People and Wellbeing Officer plays a key role in supporting a positive, inclusive, and healthy workplace culture at Change Mental Health. The role combines operational HR
responsibilities with a proactive focus on wellbeing, engagement, and inclusion.

Working as part of a small, collaborative People and Culture Team, you will provide practical HR advice and support to managers and staff, lead on wellbeing and engagement activities, and help ensure our people policies and practices reflect our values and commitment to fairness and inclusion.

As the People and Wellbeing Officer, you will work with a large amount of autonomy and should be confident in being able to multitask, balance competing priorities, and have an
excellent eye for detail. You will develop innovative ideas and solutions to streamline and improve operational processes and be responsible for providing an efficient and effective HR
operational service across the Charity so that our staff can learn, develop, and grow in an environment that works for them.

Key Responsibilities:

Operational HR

• Provide first-line advice and guidance to managers and employees on HR policies, procedures, and employment legislation
• Support employee relations casework, including absence management, performance, disciplinary, and grievance processes
• Lead on the coordination of recruitment, onboarding, and induction to ensure a positive staff experience
• Maintain accurate HR records and ensure compliance with data protection and governance standards
• Contribute to the review and continuous improvement of HR policies and processes.

Wellbeing, Culture, and Inclusion

• Champion wellbeing and inclusion across the organisation through proactive communication, campaigns, and events
• Support the delivery of the charity’s People and Culture Strategy, embedding wellbeing and engagement into everyday practice
• Lead on employee wellbeing activities such as staff surveys, wellbeing days, and awareness campaigns
• Support the People and Culture Manager in developing and monitoring staff engagement initiatives and feedback mechanisms
• Promote the organisation’s values and a positive culture of respect, collaboration, and transparency.

Organisational Development

• Support leading and development coordination, tracking participation, and evaluating impact
• Contribute to diversity, equity, and inclusion (EDI) action plans and reporting
• Assist with the analysis of people data to identify trends and opportunities for improvement
• Support internal communications relating to HR, wellbeing, and people updates

Essential Criteria:

• CIPD Level 3 or above (or working towards Level 5) or equivalent professional experience
• Proven experience in a HR or people-focused role with knowledge of HR best practice and employment legislation
• Strong interpersonal and communication skills with the ability to build trust and rapport across all levels
• Experience in supporting employee relations casework
• Demonstrated commitment to wellbeing, inclusion, and equity in the workplace
• Excellent organisational skills and attention to detail
• Skilled IT user with experience in HR systems and Microsoft Office.

Desirable Criteria:

• Experience in wellbeing or engagement programme coordination
• Experience in a charity, public, or values-led organisation
• Awareness and empathy towards mental health issues
• Experience of data analysis or reporting in a people or HR context

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

About This Role

This is an exciting new opportunity to be part of a new project within our Wraparound Service in the UK. As Psychological Therapist, key aspects of your role will be:

• Facilitation of Reflective Practice for residential staff to help support therapeutically informed practice, staff resilience and emotional wellbeing.
• Direct support to Children in Care and Care Leavers to improve their emotional health and well-being, and to provide any additional support identified as needed by statutory services to those with mental health needs.
• Working with children, residential carers and social workers where care arrangements are at risk of breaking down.
• Consultative support and training to foster carers and residential staff where there are children in placement who have complex needs.
• Support the development of the UK Therapeutic Service to help meet the needs of staff and young people across the organisation.

The successful candidate will have:

• Degree in a relevant discipline (e.g. Social Work, Psychology, Counselling, Therapy)
• A minimum of three years working directly with children, young people and families
• Experience of dealing with crisis situations and working with emergency services
• A minimum of one years’ experience of delivering therapeutic interventions
• Previous experience of delivering therapeutic interventions to children and young people with emotional and behavioural difficulties
• Experience of working in a multi-agency setting
• Knowledge of UK Legislative framework
• Good interpersonal and communication skills
• Knowledge/Experience of Care Planning and Care Management
• Ability to manage caseload and to work on own initiative
• Responsive to deadlines
• Excellent IT, report writing and presentation skills
• Ability and willingness to work outside of normal office hours as required

In return we offer:

• Competitive salary of £16000 per annum for part time work.
• A friendly working environment, a fun, open and honest culture.
• Industry Leading training programme including children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme.
• Discretionary Funding Training Programs.
• Employee Awards based on performance and length of service.

Recruitment Process

St Christopher’s is committed to the safeguarding of all children and young people in our care including the principals of Safer Recruitment. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements to assess your suitability to work with children and young people.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to your start date.

Your application must include a supporting statement addressing the criteria given in the Person Specification.

For the full Job Description for this role and more detail about what will be required, please click here.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Please note CV’s will not be accepted.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Job Title: Bank Retail Assistant

Salary: £15.18 per hour

Team: Retail

Hours: Ad hoc as required

Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistant  to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

About the role

Your key purpose will be, in the absence of the manager or assistant manager,  to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

About you

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.  You will be a car owner/driver

You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team.  You will be

organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and  flexible and willing to undertake varied responsibilities as part of a team

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: 15 November 2025

Interview Date:  Flexible

The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.

Supporting a wide range of people - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing emotional and practical support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised way and committed to developing pioneering resources to support our community in smarter ways.

You’ll be able to work flexibly and collaboratively across our Support Team.

WHO WE'RE LOOKING FOR:

If you are keen to use your skills and experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!

A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.

KEY ACCOUNTABILITIES:

• Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online, social media plus new evolving channels
• Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key
• Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps
• Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services
• Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners
• Identify gaps in knowledge across the Support Team and identify possible training areas
• Developing information for our website and other resources, for example, writing initial drafts and reviewing information
• Plan and facilitate online and in person events for the brain tumour community, including online meet ups for young adults
• Day to day management of our online peer support platforms, for example our Facebook groups for Young Adults affected by a brain tumour diagnosis.
• Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.
• Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services
• Identify, manage and escalate safeguarding concerns in line with The Charity guidelines
• Review day to day tasks across the Support Team

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Fair Digital Finance.

Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from digital goods to financial services, from data protection to consumer rights in the digital economy.

This is an exciting full-time role offered on a fully remote basis. The post is a fixed-term contract (3 years with possibility for extension, subject to funding).

This is a pivotal and entrepreneurial leadership role at the heart of Consumers International’s global programme on digital finance. The Director will shape and deliver the next phase of the Fair Digital Finance Accelerator – the organisation’s flagship global initiative to strengthen consumer protections in instant interoperable payment systems and related digital financial services. Working closely with the Director, Digital Rights, you will drive internal synergies and ensure alignment across teams, while leading a global programme that influences regulators, financial service providers, and policymakers. You will manage and grow an international team, build new initiatives and partnerships, and secure resources that sustain and expand the reach of Consumers International’s work. Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world.

We are seeking a strategic and confident leader with deep expertise in digital finance and consumer protection. You will bring a track record of delivering complex international programmes that drive measurable change, from regulatory reform and research initiatives to global advocacy and coalition-building. Skilled at navigating multi-stakeholder environments, you will be comfortable engaging with consumer associations, foundations, regulators, and financial service providers alike. Entrepreneurial and creative, you will thrive in a fast-moving, collaborative setting, able to translate strategic vision into concrete outcomes. Above all, you will bring the foresight, integrity, and influence to position Consumers International as the trusted global voice for consumers in the digital finance space.

To apply, please submit your up-to-date CV by 09:00 (UK time) on 13 November 2025. As applications will be reviewed on a rolling basis, we encourage early submissions, as the vacancy may close ahead of the stated deadline. Shortlisted candidates will receive the full job pack, be invited to a role briefing, and asked to provide a tailored cover letter.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly 

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary:  £13.85 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

Job Title: Head of Philanthropy

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.

The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work. 

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 3rd / 4th December in person 

Team: Community Veterinary 

Location: Remote based in the South West/Wales/West Midlands with significant travel

Work pattern: 35 hours per week

Salary: Up to £63,142.93 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Veterinary Surgeon:

• To support the Chief Veterinary Officer in the development and delivery of veterinary services throughout the Charity with specific responsibility for the South West/Wales and the West Midlands.
• Support centre and volunteer site management through visits, conferences, and meetings to ensure effective operations and adherence to veterinary and welfare standards.
• Collaborate with the Chief Veterinary Officer and other vets to develop and implement unified policies for cat welfare, treatment, and homing, with Trustee approval.
• Assist in training and educating volunteers, staff, vets, and the public; deliver presentations and work with Education and L&D teams to enhance training programs.
• Provide veterinary-related support and guidance to centres, volunteer sites, regional vets, the complaints department, and the Helpline.

About the Community Veterinary team:

• We are a team of 4 Community Veterinary Surgeons who are all regionally based providing veterinary advice to the Cats Protection network across the UK
• The Community Veterinary Surgeons report into the Senior Community Veterinary Manager
• We are all remote workers but successfully support each other through weekly catch-up meetings, in-person meetings and a strong team ethos of collaboration and case discussion
• We support many other teams across the organisation involved in the welfare of our cats in care. These teams include our operational colleagues, the cat welfare team and our team of regional behaviourists

What we’re looking for in our Community Veterinary Surgeon:

• Experience of working in small animal veterinary practice with associated shelter/charity experience
• Sound, current knowledge of feline medicine, contextualised care, animal welfare, veterinary medicines legislation
• Degree in veterinary medicine
• Must be currently registered with the Royal College of Veterinary Surgeons to practice in the UK
• Able to work accurately and under pressure

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 6th November 2025

Virtual interview date: w/c 17th November 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview with a presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Location: Glasgow

Assessment Centre: 19th of November in-person at our Glasgow Centre

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet.

Sounds great, what will I be doing?

To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team​ (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the​community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies
and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care.

You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support.

With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings.

Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00 39 hours a week 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.

About the project 

The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.

The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.

About the role 

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.

About you 

• You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
• You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
• You will have excellent interpersonal skills. 
• Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
• You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
• Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.