Service manager jobs

Join our growing organisation and help us to improve services, drive innovation and understand where we can make the biggest difference.

Data and Insights Lead
Location: Aylesbury, hybrid role with weekly office attendance
Hours: Full-time, 35 hours per week (substantial part-time e.g. 28+ hours considered)
Salary: Circa £45,000 per annum (pro-rata for part-time hours)
Contract: Two-year, fixed-term contract

Data and insights are crucial to everything we want to achieve. This exciting new role will help us understand and improve how we use data and insights to inform our strategic development. Importantly, you will help us reach new audiences and inform our investment into new activities.

However, your role will cover a broader remit across the organisation, leading and implementing data and impact strategies. This is the perfect role for someone who has:

• Solid experience of gathering and interrogating data and insights, with fantastic analytical skills.
• Creative, strategic and with a solid understanding of what good impact looks like.
• Excellent digital skills and the ability to understand a wide range of data sources and insights.
• A team player who can communicate and collaborate effectively.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.

Lymphoma Action has been providing expert information and wide-ranging support for nearly 40 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.

This is a hybrid role, offering the flexibility of office-based and home-working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period, as needed for meetings or to meet the needs of the role.

Closing date: Friday 19 September 2025, 12pm
Interviews: Tuesday 30 September 2025 in Aylesbury

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can download the Recruitment Pack for this position.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Could you be the impactful Programme Director we seek to lead, develop and oversee the delivery of the next stage of the Richmond Group Physical Activity Programme and We Are Undefeatable Campaign (WAU), with a budget of £8m?

This influential post is offered as a fixed-term contract ending March 2028. It will initially involve improving programme oversight and integrating the Physical Activity Programme and the We Are Undefeatable Campaign teams to enhance collaboration and ways of working. The Physical Activity Programme, a partnership with Sport England and the National Lottery, is entering an exciting new phase, which will focus on the evolution of We Are Undefeatable, from Above-The-Line to an 'always on' campaign, expanding our system influencing work, both nationally and at 'place' level, and building a powerful evidence base for how we can support the least active to move more

The role will have overall responsibility for the implementation of the strategic aims of the programme and ensure effective governance, budget oversight, and delivery of the system influencing work and WAU campaign. As Programme Director, you will extensively collaborate at leadership level with existing and new partnerships and stakeholders, parliamentarians and systems leaders to drive impactful interventions.

We operate a hybrid-working model and will require the post holder to be in our central London office a minimum of two days each week. Travel costs to our London office are not covered by the charity.

Please see role description for all responsibilities.

Essential criteria:

• Proven experience in programme management, ideally within the health sector or physical activity, in a fast-paced organisation Strong leadership and strategic planning skills.
• Experience in stakeholder engagement and partnership management to influence change, increase collaboration and sustainability
• Working and leading partnerships, developing and maintaining strategic and professional networks
• Experience of managing externally funded restricted income programmes.
• Effectively leading, developing and managing large multi-million-pound programmes.
• Robust financial planning, monitoring and management expertise.
• Successfully leading change and shaping innovative approaches.
• Clear and concise communicator, with excellent written and oral communication and advocacy skills - able to effectively market and influence on behalf of Age UK and the Richmond Group with senior stakeholders.
• Developing and implementing a performance management strategy

Desirable criteria:

• A background in the health sector, sports science, or a related field.
• Experience working with government health initiatives or large-scale behaviour change campaigns.
• Knowledge of marketing and social media outreach strategies.
• Knowledge and experience of government reforms in relation to health sector and behaviour change.
• Understand the complexities of bringing about behaviour change.

What we offer in return:

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Newbury, Berkshire? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and friendly team of staff to support individuals living in their own homes.

Our service in Newbury, Berkshire provides excellent care and support to individuals with learning disabilities. As Senior Support Worker, you will work alongside the Team Leader to assist with the coordination and delivery of high-quality outcome-focused, person centred support to tenants. You will be positive about supporting people to increase their independence and ensure that they are at the centre of all decisions made about their lives. 

Your role will include:

· Developing and leading the team to enable the tenants to have a high quality of life, and to be important and valued members of the local community

· Be responsible for ensuring personal, practical, emotional and social support is delivered at all times

· Assisting our Team Leaders and Registered manager in ensuring all residents receive the highest quality and care and support

At least two years’ experience in providing care and support to people with a range of complex support needs is essential for this role. As Senior Support Worker, compassion, motivation, diligence and an ability to empathise with individuals is also essential.

You must be warm, well organised, and conscientious and demonstrate good verbal and written communication skills. You will be required to work on a rota, undertaking early, late and weekend duties as required.

Vacancy Reference Number: 87347

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Mental Health Accommodation in Brent.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience o
f the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires a quick learner who can gather and process detailed information accurately, make informed decisions, and share relevant information appropriately while maintaining confidentiality. It involves working constructively and collaboratively in high-pressure environments, often with individuals displaying challenging behaviour, requiring a calm, solution-focused, and non-judgemental approach. Optimism about clients' capacity for change, a strong understanding of safeguarding responsibilities, and a flexible attitude toward working unsociable hours including early, late, and occasional weekend shifts are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we
. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Come and work in a Recruitment & Talent Development Agency which supports young people from disadvantaged backgrounds or underrepresented groups with life changing opportunities in Science, Technology, Engineering and Mathematics (STEM).

Generating Genius

Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.

The Position

We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days

Annual Rate: £35,000 to £38,000 (pro rata)

Location: The ideal candidate will be based in London. This role is 3 to 4 days per week working from home and 1 to 2 days in the office. Additionally, there will be travel to schools, companies and event venues across England.

Job Type: Permanent Full Time (35 hours per week)

Earliest Start Date: Immediate

Security Clearance: DBS Clearance and references will be required.

We are unable to offer sponsorship for candidates who do not have the right to work in the UK.

About the Role

We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.

If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply.

Responsibilities and Duties:

● Managing our Generating Genius Schools Outreach programmes

● Reporting and creating evaluation models for Schools Outreach programmes

● Monitoring and reporting on student progress during and after programmes

● Organising and creating work experience programmes, mentoring programmes and industry skills workshops

● Run a high-volume rolling student and corporate volunteering mentoring campaign

● Organising and attending events

● Representing the organisation with companies, schools, teachers, and parents

● Ensure compliance with all necessary health and safety legislation for every event.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Demonstrable programme administration experience

2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.

3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.

4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.

5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.

6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.

7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.

8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.

Additional Required Attributes:

● Confident public speaker and presenter

● Workshop facilitator

● Able to create interactive and interesting activities for both online and in-person events

● Happy working with spreadsheets

● Event Planner

● Regular reporting and evaluation creating and writing skills

Desirable criteria 

1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Please email your CV and a cover letter outlining why you’d like to work in our team 

We invite applications for the Debt Adviser post from individuals who share our commitment to supporting the legal and human rights of people whose lives are affected by substance dependency and drug policy.

As a member of our dynamic legal team, based in London, your responsibilities will include: Providing specialist debt advice to clients, including those facing complex financial and legal challenges. The role is embedded in our legal team and will work collaboratively by taking internal referrals from our outreach services and harm reduction hub to provide holistic support. Conducting drop-in sessions, outreach visits, and one-to-one appointments to meet clients where they are — emotionally and geographically. Negotiating with creditors and advocating for sustainable, client-centred solutions. Supporting clients to understand their rights, navigate the benefits system, and access wider support services. Maintaining accurate case records and contributing to service development through feedback and insight.

We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.

Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

This role will assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge

 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 8th September. Interviews will take place in the weeks commencing 22nd and 29th September.  

.

Location: Home based, UK
Job type: Full time
Salary: Salary Plan, 39,500.00 GBP Annual
End Date: September 8, 2025 (30 days left to apply)
 
We're seeking an enthusiastic Education Coordinator to help shape the future of chemistry education.
 
With a focus on Northern Ireland, you'll lead regional initiatives, tailoring them to local needs and supporting teachers through workshops and online sessions. You'll build strong partnerships with local education authorities, schools, and teacher networks, and collaborate with national organisations to advance our education policy across the UK and Ireland. You’ll monitor educational developments, contribute to policy-influencing documents, and share our views with policy makers and other stakeholders.
 
This role will require extensive travel throughout Northern Ireland and the Republic of Ireland, including attending and running events for teachers and student teachers, working with members, and meeting key education contacts. Expect to travel about twice a week, depending on the academic timetable, and occasionally work weekends and non-core hours.
 
Responsibilities:
 
Regional engagement and delivery: Lead the project management and delivery of education initiatives tailored to the needs of the local education community, aligned with our strategy. This includes understanding teacher needs, delivering direct support (e.g, workshops, online sessions), advising on the use of our resources, and commissioning internal support to enhance the impact of our services.
 
Local curriculum expertise and relevance: Champion and advise on local curricula to ensure our education programmes remain relevant and impactful for all teachers across the UK and Ireland. This includes providing guidance and advice to colleagues and partners on best practices for local curricula.
 
Partnership and stakeholder engagement:

• Develop and maintain successful partnerships and relationships with organisations and education stakeholders in the region (including local education authorities, schools, and teacher networks) to support the effective delivery of our programmes and initiatives. This also includes engaging with local members to act as advocates for chemistry and showcase best practice in school engagement activities.
• Build and maintain strategic links and collaborations with national organisations, government agencies, sister societies, and other policy influencers to inform the development and advancement of our education policy and resources.
 
Contribution to education policy and intelligence: Contribute to our education policy activities by monitoring educational developments, compiling and analysing relevant information, and drafting policy-influencing documents such as consultation responses and position statements. 
 
What we are looking for:

• A degree in science, preferably in the chemical sciences, or an equivalent qualification, together with evidence of working with schools, ideally with a teaching qualification.
• An understanding of school level, further and higher education and a breadth of knowledge of the education systems in the UK and Ireland together with a deep knowledge of the local curricula.
• Experience of stakeholder relationship management and an understanding of customer requirements, including those of: school teachers; FE teachers, HE academics and support staff; careers advisors; employers; governments and its agencies, and non-government bodies.
• Excellent written and verbal communication skills, including a proven ability to write effectively for different audiences and deliver clear and engaging presentations both online and in-person.
• Good project management and team working skills and experience, with the ability to work independently.
 
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is home-based with the expectation that you will attend the office as needed for your role. If you need flexible working arrangements, please outline this in your application.
 
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
 
About the RSC
 
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in the education of future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
 
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
 
You may also have experience in the following: Chemistry Teacher, Science Teacher, Science Teaching Assistant, Chemistry Lecturer, Science Lecturer, Chemistry Academic, Science Academic, STEM Teacher, STEM Coordinator, Education Advisor, Education Coordinator, Teacher Training, Community Development
 
REF-223125

Hours: 35 hours a week. 1 x Full-time (5 days a week) or 2 x Part-time (2, 3, or 4 days a week)
Location: Robert Street/hybrid working
Starting Salary:£34,506.00 FTE per annum to £35,934.00 FTE per annum depending on experience. Salary pending review
Contract Type: Permanent
Start Date: As soon as possible

About Citizens Advice Camden

We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs. 

About the Role

The Advice Supervisor will be a key member of our Community Advice team who supervises and contributes to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.

Ideally, you will already be an experienced Advice Supervisor. However, we will consider this role as a development opportunity if you are already a qualified Generalist Adviser wanting to progress your career. You will need to have at least two years post qualification experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.

Closing deadline for applications is: 9.00am on Monday, 15 September 2025

Interview date: w/c Monday 15 September 2025

Interviews will be held on Zoom.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment?

We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment. You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy.

With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography.

SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations.

The Role

Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors.

You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment – influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies.

Key responsibilities include:

• Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice
• Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas
• Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets
• Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval
• Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB
• Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required  
• Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement

What we need from you

Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment.  You'll also need:

• Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
• Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation
• Experience of promoting an organisation at a regional and national level to raise the profile of the business
• Ability to inspire, support and develop others to optimise their performance
• Track record of meeting deadlines and working effectively with others in a complex and dynamic environment
• To have strong people skills and be an effective communicator, able to influence and challenge
• Proficiency in Microsoft office suite with intermediate or advanced excel skills
• Membership of a professional body – CIH

Your Benefits

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Philanthropy Lead - Major Gifts

Position: Philanthropy Lead – Major Gifts

Location:  London/hybrid

Salary: £43,000 - £ 53,000 per annum

Contract: Permanent

Close Date: Thursday 28th August 2025.

About the organisation  
We are an award-winning anti-slavery charity working with governments and police forces across three strategic locations - the UK, Romania and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice, and in the corridors of power to create change at scale.
 

The role
Are you a relationship-builder, strategist and storyteller with a passion for justice? Join us as our new Philanthropy Lead and help take our major donor programme to the next level. 
 

This is a pivotal role in a growing team. You’ll lead our high-value philanthropy strategy, manage your own portfolio of major donors and prospects, and line-manage a talented Philanthropy Specialist - supporting their development as you grow the programme together. 
 

Working closely with our CEO, senior volunteers and programme leads across the UK, Romania and Bangladesh, you’ll shape how we grow income, insight and impact in the years ahead. Your focus will be on securing high five- and six-figure gifts from individuals and foundations who want to be part of the fight against modern slavery. 

This role requires regular presence in London.
 

What we’re looking for: 

• A proven track record in securing significant gifts from high-net-worth individuals or foundations 
• Strategic thinking and confident relationship management 
• Strong communication skills - written and verbal 
• Experience managing or mentoring colleagues 
• Drive, humility and a deep belief in our mission 
• Desire to grow with us over the long term, eagerness to share knowledge and experience, and motivation to continue developing both personally and professionally.

We offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development.
 

Read our Total Reward offer document to view the full list of benefits.

This role is subject to a DBS Check. You must have the right to work in the UK.

We are committed to equality, diversity and inclusion. We welcome applications from all backgrounds 
 

Ready to make a real difference?
Please read the full job description before applying. To Apply upload both your CV and a covering letter of no more than 1,500 words, outlining your suitability for and interest in the position. Your covering letter should explicitly address the candidate requirements outlined in the job description.

Applications will be reviewed on a rolling basis.
Due to the high volume of applications, if you have not heard back from us by the end of August, you are unlikely to have been successful.

Other roles you may have experience of could include Philanthropy, Major Gifts, Major Donor, High Net Worth, Philanthropy Fundraiser, Major Gifts Fundraiser, Major Donor Fundraiser, High Net Worth Fundraiser, Senior Philanthropy Fundraiser, Senior Major Gifts Fundraiser, Senior Major Donor Fundraiser, Senior High Net Worth Fundraiser, Philanthropy Fundraising.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Are you a creative and innovative Web Designer with a passion for creating impactful websites? We’re looking for a talented Web Designer to join our team on a fixed-term basis and help us bring our digital vision to life. In this role, you’ll lead the creation and implementation of a comprehensive design system in Webflow.

We’re looking for someone to drive forwards our brand digitally through relevant, accessible and engaging web design.

Our website is a vital channel for our communications and marketing delivery. It’s the main platform for students to engage with us and find out more about our story and the services, opportunities and activities we provide to help them Love Exeter. The Web Designer will lead the creation of a scalable design system in Webflow, built from our Figma prototypes.

We think this role could be a great fit for someone who is looking to build their experience and portfolio, or an experienced candidate looking to complete a project on a fixed term basis. You will have the flexibility to be fully remote as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.

The Role

Role:  Web Designer
Hours: 35 hours
Salary: £ 25,737 per annum (fixed term 6 months £12,868)
Location: Hybrid/Remote
Contract: Full time /fixed term 6 months  

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you. 

What you’ll do:

Translate our Figma designs into a fully functional, scalable Webflow design system.
Create reusable components, layouts, and style guides to ensure design consistency across our digital platforms.
Collaborate with designers and stakeholders to refine design patterns and user experiences.
Optimise Webflow builds for accessibility, performance, and responsive design.
Support the relevant teams to maintain the pages and future proof the quality of the deliverables.

The role profile for this position can be viewed via our website. 

What will you bring?

You’ll have experience in producing high quality webpages in Webflow, relevant and engaging designs, ideally including design system work.
Understanding of responsive design, accessibility best practices, and web design trends.
You’ll be able to work collaboratively with others to co-create creative and innovative solutions and impactful web design and UI. 

We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience. 

Dates for your Diary

Closing Date: 10am, Monday 1st September 2025
Shortlisting: Wednesday, 3rd September 2025
Interviews:  Tuesday 9th September 2025 

How to Apply

Please submit your application via our recruitment portal.  You will need to provide an up-to-date copy of your CV, your portfolio with links to your recent work, and answer the following questions related to the person specification for the role:

a. Please can you share why you want to apply for this role? How do your values align with the Guild’s? 

b. Tell us about your team working skills - how do make sure you contribute your skills and collaborate with creative project teams?

c. Please tell us about a time you designed a webpage to make it more accessible, engaging, and aligned with brand values.

Please note:

· We will contact you to let you know the outcome of your application. This can sometimes take a few days.

· You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.

· Applications received after the above closing date will not be considered.

A message from your new Manager

Xanthippi Nanou, Design Manager

If you'd like an informal chat with me to find out more about the role, the team and what they’re looking for in our new Web Designer, feel free to get in touch - details can be found on our website.  I would love to hear from you!

For general queries please contact us.