Service manager jobs
Our employability team deliver a suite of careers focused programmes and activities to school and university aged young people. This includes Pathways to Law, Pathways to Banking and Finance and Pathways to Engineering, each providing young people with support and expertise in accessing higher education/apprenticeships, work experience opportunities, and skills development. Each programme hosts a national residential conference, giving students the chance to live and learn in a university environment. During the conferences our students have the opportunity to network with industry professionals, take part in a range of skills sessions and project, receive expert guidance on studying and careers, and experience university life through social activities and overnight stays in student halls.
We’re looking for a highly organised individual with a proven track record in event management to lead on the delivery of our residential conferences. Alongside our in-person residential activities this role will also coordinate some online activity for the Pathways to Medicine programme and a lead on a range of projects designed to enhance the impact of the Sutton Trust employability activities.
The post will report to our Senior Programmes Manager for Employability, working closely with the wider employability team, including line management of an intern/assistant and matrix management of team members when required.
Main duties
Designing and delivering the Trust’s residential conferences, currently one event per year for each Pathways programme (Law, Banking & Finance, and Engineering). This includes
- Organising and managing event logistics, such as venues, catering, facilities and accommodation
- Designing activities, content and timetables in line with the programme Theory of Change
- Ensuring residential conferences are risk assessed and run in accordance with latest health and safety guidelines
- Ensuring all activities are planned and delivered in line with safeguarding polices and best practice standards, maintaining a safe and supportive environment for all participants
- Overseeing all residential conference administration and pre-event processes, including attendee selection, communications, and requirement gathering
- Managing relationships and coordinating delivery with multiple programme stakeholders including university partners, employers, session facilitators and volunteer speakers
- Managing the residential programmes budget
- Line management of the Employability intern/ assistant, and effectively delegating work for other support staff as required
Responsibility for onsite delivery of each residential conference, this will include:
- Overseeing events of between 90 – 150 students, including multiple overnight stays
- Being the primary contact for staff, volunteers and partners
- Overseeing the recruitment, onboarding, training and management of temporary conference staff; managing staff teams of up to 70 people
- Ensuring all activities and events are run on time and on schedule
- Responding to student concerns and pastoral issues
- Ensuring the appropriate training and staff are in place to embed a proactive safeguarding culture at all events
Further year-round responsibilities will include:
- Co-ordinating additional online events and activities across the suite of Pathways programmes, including Pathways to Medicine
- Contribute to the annual safeguarding review and improvement process led by DSOs
- Lead on a range of employability related projects focused on enhancing the impact of our employability initiatives.
- Managing the MEAL (monitoring, evaluation, accountability and learning) and reporting process for residential and relevant online activities
- Modelling best practise in utilising the Trust’s CRM system and data sharing portal - including suggesting changes to drive efficiencies and data collection
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Designing and managing large scale events - for over 100 delegates across multiple days
- Leading young person-facing events and activities, including awareness of best practice in supporting student needs
- Leading on robust and responsive processes for safeguarding young people, ideally in a residential setting
- Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholders
- Managing and delegating work to a team of staff to achieve delivery outcomes
- Problem solving and adapting to achieve goals
- Monitoring, evaluation and continuous improvement of process and delivery
- Budget management
- Delivering online events and activities (desirable)
- Working within or an understanding of the not for profit sector;
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
- Demonstrates a high degree of initiative and leadership when delivering projects and events
- Has strong organisational skills including the ability to multi-task and prioritise
- Excellent verbal and written communication and strong analytical skills
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full-time, Permanent
- Salary: £42,025-£44,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 10am, Monday 29th September, with first round interviews held over Zoom on 7th October, and second round interviews held at our London offices on 14th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Thank you!
Job summary
As Grants and Impact Manager you will be stewarding high-profile Trust and Foundation donors, researching new prospects, and writing compelling applications using detailed case studies compiled by the team. You will also coordinate the development of a new Monitoring, Evaluation, and Learning (MEL) programme, strengthening our ability to measure, understand, and communicate the impact of our work. A key part of this will be focusing on evidencing and enhancing the positive change created by Caring in Bristol, ensuring that funders and stakeholders can clearly see the difference their support makes.
Who we are
Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.
Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.
About the role
As our Grants and Impact Manager, you will play a pivotal role in sustaining and growing Caring in Bristol’s income from Trusts, Foundations and statutory grants, by acquiring and managing high-value funder relationships. Alongside this, you will take the lead in developing and embedding a clear, organisation-wide Monitoring, Evaluation, and Learning (MEL) programme. This new focus will enable us to set measurable goals, track progress, and capture the real-world impact of our work - ensuring we can tell a compelling, evidence-based story to funders, partners, and the wider community.
You will identify and lead the creation of high-quality trust and foundation applications and proposals, working closely with the Head of Trusts and Foundations, and take responsibility for a portfolio of funders, building strong, long-term relationships, improving funder satisfaction and securing continued or increased investment in our mission.
Beyond managing relationships, you will help transform the way we demonstrate impact. By collaborating with service delivery staff to develop our impact monitoring practices you will ensure we can report back to funders with clarity, consistency, and confidence - showing exactly how their support translates into tangible outcomes for people experiencing or at risk of homelessness in Bristol.
You will also be instrumental in delivering a best-practice funder engagement programme, finding innovative ways to create value for funders through tailored reports, webinars, site visits, and other forms of involvement. Acting as an ambassador for Caring in Bristol, you will represent us to funders and stakeholders with credibility and passion, using your insight to strengthen our reputation and influence.
Finally, you will act as a voice of the funder within the charity, ensuring their perspective shapes our project design, monitoring, and communications. Working collaboratively with colleagues across service delivery, income generation, and finance, you will help embed practices that not only improve funder relationships today but also make Caring in Bristol more strategically and sustainably fundable for the future.
The client requests no contact from agencies or media sales.
Thank you!
Role Summary
As Fundraising Manager at Caring in Bristol, you will lead the growth of unrestricted income across individual and major donor as well as overseeing our corporate, and community fundraising. You’ll create and deliver inspiring campaigns, optimise donor journeys, and ensure excellent supporter stewardship. The role includes responsibility for team leadership, and database management, with a focus on generating new income streams and maintaining compliance. Your strong communication and data skills will help drive the charity’s positive impact for Bristol’s communities
Who we are
Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.
Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.
About the role
This new role of Fundraising Manager at Caring in Bristol is vital to the development of unrestricted income. As a charity we rely on the generosity of the communities of Bristol, from individuals to businesses, community organisations to educational facilities. The postholder will create and deliver innovative fundraising campaigns and supporter communications that engage and inspire supporters, maximise donor retention, and increase lifetime value.
The role will be responsible for the growth of income from Individual Donors and Major Donors, and oversee Community and Corporate income. Working with the Head of Fundraising you will also scope out and help to implement potential new income generation opportunities.
Individual Giving
You will help shape and take ownership of implementing our individual giving strategy in line with organisational fundraising goals, creating and delivering individual giving appeals, designing and optimising donor journeys, and ensuring all supporter communications are engaging and effective. By leveraging an analytical approach to data segmentation, you will deliver highly targeted and relevant donor experiences.
The role will lead on our use of our CRM system (Donorfy) ensuring supporter’s data is collected effectively and used in compliance with data protection legislation. You will champion the use of Donorfy, making sure it is being used to its full potential.
With this data you will manage segmentation, using a targeted approach to ensure we optimise the return on investment of our appeals and fundraising activities.
Additionally, you will manage our Gift Aid process to ensure both compliance and maximised income and oversee meaningful engagement with individual givers - ensuring all supporters are acknowledged in a timely, personalised manner and provided with tailored marketing materials at key intervals.
Major Donors
A key aspect of the role is designing and executing effective cultivation and stewardship plans for both current and prospective major donors, ensuring relationships are nurtured over time. You will also work closely with the Senior Leadership Team and Board members, mobilising their involvement to foster and strengthen connections with our most significant supporters.
You will develop and deliver tailored fundraising campaigns for major donors, manage and update the major donor database, and conduct thorough research to identify new prospects, preparing insightful briefing notes and supporting materials.
Line Management and Reporting
You will line-manage, support and develop the Corporate & Community Coordinator and Fundraising Assistant, providing effective leadership in the development of our proposition to organisations and supporters.
You will support the development and effective implementation of fundraising plans, helping the Head of Fundraising to ensure that all strategies align with our organisational goals.
You will be tasked with supporting the reporting from the department around particular income streams, these reports will be both financial and non-financial, detailing the work of the department and progress against targets.
About You
You’ll have excellent communications skills, be an adept writer, a warm and engaging individual with solid fundraising experience and knowledge of Individual Giving and Major Donor Fundraising. You will also have a keen eye for detail.
You will provide our donors and supporters with ‘Wow’ moments, giving them a feeling of importance and that their support is making a difference to some of Bristol’s most vulnerable people. Our supporters make our work possible and they should feel that!
The client requests no contact from agencies or media sales.
Thank you!
Salary: £28,000 FTE
Hours: Full time – 35 hours per week
Days and Times: Monday to Friday, 9am – 5pm
Responsible to: Hospital Services Manager
Responsible for: Volunteers
Employed by: Age UK Hillingdon, Harrow and Brent
Contract: 1 year fixed term (with potential to extend)
Location: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW (map)
Closing Date: 12 noon on Thursday 18th September
Interviews: Wednesday 24th September
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
Are you passionate about helping older people live safely and confidently at home? We’re looking for someone caring, proactive, and motivated to join our team and make a real difference.
In this role, you’ll be a friendly face and a trusted support for older people as they leave hospital. You’ll help make the journey home smooth and safe, reduce the risk of falls or readmission, and ensure people feel confident and supported in their own surroundings.
This is your chance to work alongside hospital staff, community teams, and voluntary sector partners — bringing everyone together to create the very best outcomes for patients and their families.
What you’ll do:
- Support safe, timely hospital discharges and home visits
- Identify risks, recommend aids, and escalate concerns when needed
- Connect people with community and voluntary services
- Keep clear records and ensure every discharge is inclusive and person-centred
About You:
We’d love to hear from you if you are:
- Experienced in working with older people in health, social care, or community settings
- Confident in assessing needs and spotting risks in the home environment
- A strong communicator who enjoys working with patients, families, and professionals
- Organised and comfortable with record-keeping and reporting systems
- Compassionate, patient-focused, and committed to helping people live well at home
The client requests no contact from agencies or media sales.
Thank you!
General Manager
Location: The King's Centre, Oxford
Salary: £37,000 - £42,000 DOE
Job Type: Full time
Contract Type: Permanent
We are seeking a dynamic General Manager to lead the next chapter of our growth. This is a unique opportunity to combine commercial leadership with social impact.
As General Manager, you will:
- Provide strategic and operational leadership, ensuring the Centre runs smoothly and profitably.
- Lead and inspire a dedicated team, creating a high-performing, client-focused culture.
- Drive business development, growing revenue through new clients, repeat business, and partnerships.
- Oversee financial management, budgeting, and reporting to the Board of Trustees.
- Champion our charitable mission, ensuring every event delivered supports wider community benefit.
- This is a hands-on role suited to someone with commercial drive, people leadership skills, and a genuine passion for values-driven enterprise.
We’d love to hear from you if you are:
- An experienced leader in hospitality, events, venues, or a related sector.
- Skilled in business development and client relationship building, with a track record of hitting revenue targets.
- Confident in budget management and financial oversight.
- A strong communicator and negotiator, able to build lasting partnerships.
- Organised, proactive, and adaptable – ready to roll up your sleeves when needed.
Desirable (not essential):
- Experience working in a charity or social enterprise.
- Knowledge of the regional/national events marketplace.
- Familiarity with marketing (digital, partnerships, and traditional).
Our Culture & Values
- We combine professionalism with purpose, offering high-quality services that deliver social good.
- We encourage proactivity, creativity, and innovation, welcoming fresh ideas to help us grow.
- We value collaboration and partnership, working as a team and engaging with our wider community.
- We offer the satisfaction of knowing that every event delivered here contributes to positive social impact and the sustainability of our charitable mission.
The King’s Centre is a trading subsidiary, wholly owned by Oxfordshire Community Churches, a charity working for the spiritual and social good of the community in Oxfordshire and beyond.
As a trading subsidiary, we welcome applications from anyone willing to work in line with the charity’s ethos, vision and values and sympathetic to the Christian faith. Please note we are only able to consider applicants who already have the right to work in the UK.
To apply, please provide a cover letter outlining your suitability for the role and your CV. We aim to have an initial phone interview before face-to-face interviews, from 15th September 2025.
The King’s Centre is Oxford’s largest not-for-profit conference and events venue, offering over 30,000 sq. ft. of flexible, hybrid-ready space just 10 minutes’ walk from Oxford station.
We are a charitably-owned enterprise with a mission: profit contributes directly to charitable initiatives across Oxfordshire – from tackling homelessness and supporting youth employment to enabling grassroots community groups.
Our clients range from universities, NHS bodies, and corporates to charities, churches, and families. Whether hosting an international conference, exams for 1,000 candidates, or a local fundraiser, we deliver every event with professionalism, accessibility, and purpose.
The King’s Centre is a trading subsidiary, wholly owned by Oxfordshire Community Churches, a charity working for the spiritual and social good of the community in Oxfordshire and beyond.
As a trading subsidiary, we welcome applications from anyone willing to work in line with the charity’s ethos, vision and values and sympathetic to the Christian faith.
REF-223866
Thank you!
About Us
Harris Garrard Academy is an all-through 3–18 academy with approximately 1500 pupils on roll and joined the Harris Federation as a sponsored academy in September 2017. In our recent 2021 Ofsted inspection the Academy was rated GOOD in all areas on a strong and consistent trajectory of improvement. The academy is based in Thamesmead in a purpose built building. We are now on a journey towards “Outstanding”, led by highly experienced executive principals with proven track records of school transformation. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy.
Why work at Harris Garrard Academy?
- The opportunity to be involved in the continued transformation of a school
- A stunning working environment, in a purpose-built school designed by Norman Foster and nominated for the Stirling Prize for architecture in 2004
- A highly motivated team, led by exceptionally experienced and talented senior leaders
- FREE on site gym available to staff with a number of staff sport clubs
- All the advantages of a successful academy group, with a strong central team of support, teaching and leadership staff
- Generous Harris rewards and benefits package
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Summary
We are looking for a highly organised and experienced HR Manager to lead and manage all aspects of human resources within Harris Garrard Academy. This pivotal role encompasses recruitment, payroll administration, staff welfare, compliance, and governance support.
You will work closely with the Principal and senior leadership team to ensure the effective delivery of HR services aligned with Federation policies and employment legislation.
The role is a 12 month fixed-term contract.
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Main Areas of Responsibility
Your responsibilities will include:
- Managing the recruitment and appointments process
- Ensuring the accuracy of the Academy’s single central record
- Payroll and all associated business
- Auditing staff sickness records and preparing termly reports
- Organising and maintaining confidential staff files
- Additional HR tasks as directed, including include referrals to occupational health, organising interviews with the Principal and liaising with staff representatives
- Working closely with the Business Manager/Principal’s PA to produce salary assessments
- Directing staff to the correct source of information regarding pensions, salaries, maternity, grievance, complaints etc.
For a full list of responsibilities, please download the Job Pack.
Qualifications & Experience
We would like to hear from you if you have:
- At least three years’ experience working in an office environment
- Experience of training staff successfully in a range of duties
- Experience of working as part of a team
- Educated to degree level or Equivalent
- Knowledge of Microsoft software packages
- Knowledge of Health and Safety legislation
- Secure Knowledge of Human resources legislation
- Basic knowledge of financial procedures
- Training and Certification in a broad range of Health and Safety areas
- Knowledge of procurement processes
- Knowledge of the key principles of staff management
For the full job specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Thank you!
Job Title: Online Engagement and Inclusion Lead (Young People’s Services)
Organisation: Kids
Location: Remote work with occasional travel to London for in-person meeting
Hours: 36 hours per week
Contract: Fixed term for 2 years
Salary- £31,000 - £33,000
Purpose
This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.
Responsibilities
- To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
- To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
- To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
- To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
- To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
- To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.
Key to your success in the role will be:
- Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
- Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
- Helping to embed digital inclusion practices across the organisation.
- Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
- Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
- Influencing the broader Kids service teams to identify and engage digitally excluded young people.
- Centering the voices and needs of young people with SEND.
Person Specification
Experience
- Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
- Involvement in programmes that promote digital inclusion and wellbeing.
- Experience in outcome measurement, impact reporting, and using data to inform practice.
Desirable
- Experience in co-producing content or services with young people, including those with SEND.
Skills
- Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
- Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
- Skilled in using digital tools and platforms to deliver services and measure engagement.
- Ability to work collaboratively across teams and build strong internal and external relationships.
Knowledge
- Knowledge of safeguarding principles and practices in online environments.
- Awareness of current trends in digital engagement and youth participation.
- Knowledge of inclusive digital design and accessibility standards.
- Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.
Personal Attributes
- Passionate about inclusion, equity, and empowering young people.
- Committed to co-production and user-led design.
- Growth mindset and proactive approach to problem-solving.
- Committed to continuous learning and sharing best practices.
- Flexible and adaptable, with a collaborative mindset.
*About the funded programme
Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.
Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences.
What the Programme Offers:
- Online information with resources codesigned with young people with SEND.
- A series of interactive webinars and guided online activities.
- Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.
We will reach over 1,800 young people over the two year funded period.
Partner Acknowledgements
Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Job Title:Engagement Manager
Reference Number: V556
Location: Scottish Borders Home and community work
Contract Type: Fixed Term – 31st March 2026
Hours: 21 hours per week
Salary: FTE £25,625 (Part time as advertised £15,375)
DBS/PVG: PVG Required
Job Family: 3
Line Manager: Kim Maxwell – Delivery Leader
Closing date: Monday 22nd September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:TBC
Anticipated start date: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
Volunteering Matters have been working in collaboration with South of Enterprise Scotland (SOSE) to pilot Enterprising Futures in Dumfries and Galloway and due to the success of the work we are expanding this work into The Scottish Borders. With the support of SOSE, we are launching a new project, Enterprising Futures Scottish Borders, where we will use our tried and tested model to enable people to work to remove those barriers, build confidence and introduce the idea of starting their own business.
Our aim is to ensure a better future for all and that the region thrives with economic productivity. From our learnings from Dumfries and Galloway, we are launching a pilot which creates a pipeline for additional and flexible support, empowering women and those from under-represented groups, by introducing the idea of starting their own business.
Our part time Engagement Manager will create a warm referral pathway wherein they attend training events and sessions with Pathways Coaches alongside potential clients, ensuring a smooth and trusting transition to SOSE’s support, stepping back when trust is built. We will support people in the Scottish Borders who experience barriers to education, training, and employment.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal and where appropriate provide pre volunteering activity as well as volunteering placements in their local area.
You will engage with local people from under-represented groups in The Borders to realise their dreams and take active steps toward self-employment. Volunteering Matters’ individualised support adapts to the needs of each client whether this is additional funding, support to attend meetings, confidence building, or skills development in a supported volunteering placement. The person-centred, place-based approach to individual support is central to this partnership and leads to meaningful and sustainable impact for all.
Where appropriate you will create bespoke and tailored volunteering opportunities with third sector partners to enable people to build their skills and confidence to take that first step into exploring employment
Here is some of what you’ll be doing, please refer to the full job description for full details:
• To engage directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need.
• To develop and maintain good relationships with partners and SOSE colleagues.
• To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination.
• To support with funding applications and opportunities
• To manage the risk assessment, quality assurance and audit processes as appropriate.
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.
• Promoting and representing Volunteering Matters and across the Scottish Borders.
• Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
Registered Charity
101 - 500
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Thank you!
Group Manager – Housing and Homelessness Services
DIRECTORATE: Chief Executive’s Directorate
DEPARTMENT: Finance, Housing and Change / Partnerships and Housing / Housing and Homelessness Services
GRADE OF POST: GR16
RESPONSIBLE TO: Head of Partnerships and Housing
SALARY: £59,985 - £61,085 per annum
JOB PURPOSE
The Group Manager will have strategic management responsibility for all services delivered within the Housing Service. The Group Manager's role is to ensure that the operation of the housing service is managed professionally and that the Head of Partnerships and Housing is competently supported in the provision of housing related services to residents in Bridgend County Borough Council.
PRINCIPAL RESPONSIBILITIES AND ACTIVITIES:
· Oversee and manage the Housing and Homelessness Service for the Council and provide advice to the Head of Partnerships and Housing on all Housing related matters.
· Oversee the planning and delivery of the overarching commissioning and planning objectives for Housing and the Housing Support Grant, ensuring they contribute towards targeting those most in need in the community.
· Initiate and develop partnerships and multi-disciplinary working with other local authorities, regional and national bodies and other public/ private/third sector partners necessary to deliver the housing service.
· Manage the delivery of new affordable housing, oversee the monitoring and management of grant to maximise the investment in in Bridgend County Borough Council including but not limited to Social Housing Grant, Transitional Capital Programme, s106, Recycled Capital Grant etc.
· Proactively develop relationships with all departments across the Authority, providing strategic input regarding the delivery of housing related services as part of a wider review of developments across the Authority.
· Oversee and promote the delivery of the Leasing Scheme Wales by working with private householders or landlords to bring properties back into use to support the social housing market.
· Oversee the development of temporary accommodation options in the area including the use of HMO accommodation and modular housing
· Oversee the Disabled Facility Grant service.
· Lead on all aspects of housing and homelessness services working by with Elected Members, corporate managers and service teams to achieve excellence.
· Initiate and develop partnerships and multi-disciplinary working with other local authorities, regional and national bodies and other public/ private/third sector partners as necessary to deliver the housing and community regeneration service.
· Keep up-to-date with best practice in Housing and Homelessness services with the aim of delivering a modern, innovative service ensuring all aspects of the service meet Bridgend County Borough Council’s ambition to provide the best local services in Wales.
· Lead on the creation of all Housing related policies across the Council and to advise the Head of Partnerships and Housing accordingly.
· Implement and manage service level agreements, contracts and negotiations with external suppliers and partners to ensure they meet the appropriate needs of Bridgend County Borough Council.
· Implement performance management within the Housing service to include the production and monitoring of agreed performance and budget information for the Housing and Homelessness Service.
GENERAL DUTIES
Health and Safety
To fulfil the general and specific roles and responsibilities detailed in the Health and Safety Policy
Equal Opportunities
To ensure that all activities are operated in accordance with Equal Opportunities legislation and best practice.
Safeguarding
Protecting children, young people or adults at risk is a core responsibility of all employees. Any concerns should be reported to the Adult Safeguarding Team or Children’s IAA Service within MASH.
Review and Right to Vary
This Job Description is as currently applies and will be reviewed regularly. You may be required to undertake other tasks that can be reasonably assigned to you, including development activities, which are within your capability and grade.
Thank you!
Deputy Head of Service (Shared Lives)
Salary: £45,000 per year
Job Ref No: DHOS072025
Hours: 37 hours per week
Location: Office closest to applicant (listed in the job description)
Contract type: Permanent
Are you passionate about making sure people have a voice and a choice when it comes to their care? Fancy a new role you can get your teeth into and make a big impact?
We’re on the hunt for a new deputy head of our Shared Lives service.
What is Shared Lives?
Shared Lives is a little bit like fostering, but it’s for adults who need some support to live as independently as possible. Someone who needs support goes to live with one of our ace Shared Lives carers and they support them to live their best lives, do all the things they love and be part of their communities. PSS invented Shared Lives back in 1978 and it’s now become a national model of care that lots of other social care providers run. We’re really proud of that. It’s the most brilliant, safe and cost-effective form of care there is (and we’re not just biased – in October 2023, CQC rated 97% of Shared Lives schemes in England as good or outstanding, in comparison to just 78% for the wider social care sector!).
We have Shared Lives schemes in seven different places across England and North Wales – and we’ve got big plans to add to that.
What do we need out deputy head of Shared Lives to do?
Alongside the head of Shared Lives, your job will be to make sure each one of the services in Shared Lives is absolutely top-notch in every way:
- They provide excellent support to the people who use our Shared Lives service
- They support people to reach their goals
- Any issues that crop up are dealt with effectively and in line with our policies and procedures
- They run effectively and like clockwork (but are flexible enough to change things up when it’s needed – even if it’s how things have always been done);
- They’re performing well financially, they’re sustainable and they’re cost-effective
- Carers, PSS Shared Lives teammates and people we support all feel really well informed, motivated and part of a big family
- Our service is getting better all the time
You’ll be supported by a cracking team of service managers who will lead each of the seven individual regional services within Shared Lives. They’ll be looking to you to help them review and develop their services, looking at best practice and national/local strategic priorities together.
On a day-to-day basis, your work would involve things like:
- Getting behind our Shared Lives teams and offering them your support with Care Quality Commission (CQC) compliance, safeguarding reports and complaints
- Leading the way when we win new contacts in new areas of the UK (the plan is to grow our schemes)
- Deputising for our head of Shared Lives: maintaining the risk register for services, identifying, managing, monitoring and escalating risks appropriately when our head of Shared Lives isn’t around
- Helping keep our Shared Lives carers and supported people feeling happy, connected, motivated and part of our big Shared Lives family
- Finding out what our carers and supported people need and how they feel things are going by heading out on the road to meet them
- Supporting our Shared Lives communications and engagement manager with nailing any info and insights they need for their role by sharing what you know, and supporting them with maintaining and introducing communications and engagement initiatives
By 2029, we want to make PSS the most inclusive place it can possibly be, where everyone feels like they belong – and you’ll need to play your part, along with everyone else at PSS, to make it happen.
Check out the full job description on our website for more info about what you’ll need to do in this role.
So what are we looking for?
We’re on the hunt for someone who (amongst other things):
- leads teams brilliantly and especially through periods of change, has great people skills, communicates well and brings people along with them on the journey;
- is open-minded, determined, professional, big-hearted and genuine;
- understands and knows lots about the relevant quality and regulatory frameworks for health and social care;
- builds fantastic relationships with people;
- is self-aware and takes accountability for results whether they’re good or bad;
- loves driving continuous improvement strategies to make sure we’re getting nothing but excellent outcomes for the people we support; and
- has a degree in health or social care, or an equivalent qualification
Have a look at the person specification within the job description for more info about what we’re looking for.
Before you apply, we just want to let you know some key information about our selection process:
We have an equity, diversity and inclusion (EDI) policy, which aims to remove any kind of discrimination in employment. Our candidates are selected on merit only, which means they’ll be given equal opportunities no-matter what their age, disability, gender, sexual orientation, marital status, race, religion or beliefs might be.
Once you hit that ‘apply’ button, you’ll be taken across to an online recruitment system called Applied. Applied is the only hiring software with diversity and fairness built into every step of the process and we’re very proud to partner with them to help us give you an unbiased recruitment experience.
Applied wants to make sure its doing its job by finding out more about the socio-economic backgrounds of people applying for roles through their site. Once you register your details on the Applied site, you’ll be asked to give a bit of info about you: things like your age, gender, ethnicity, etc. You’ll also be asked questions around whether your parents went to university and whether you had free meals at school. These questions are set by Applied experts based on extensive research and expertise, and you can find out more about this here.
This information is completely anonymised, and here at PSS, we never see answers linked to a candidate’s name. The answers you give here don’t form any part of our decision-making. We only receive combined data about an applicant pool (and only when there’s enough applicants to ensure that answers can remain anonymous). We report on this data every quarter to help us find out if there’s anything in our process that harms the chances of success for candidates from minority groups and any possible steps to help improve this.
If you still prefer not to answer, that’s no problem at all - there’s also an option to select ‘prefer not to say’. The only EDI-related information that we will learn about you is if you tell us that you have any reasonable adjustments needed at any part of our process.
Your trusty candidate pack will also help you get a feel for what it’s like to work with us, find out what we’re looking for, explain the recruitment process and help you decide whether you can see yourself as a part of our amazing team. Each section is crammed with hints and tips to help you make a great application, so please take the time to give it a good read.
Please feel free to get in touch with us if you have any questions about the above.
We also welcome any feedback you might have about our approach so there’ll be plenty of opportunities for you to give this as part of the process.
Like the sound of it?
Come and join us!
Closing date: Friday 19th September 2025
PSS values the importance of diversity
The client requests no contact from agencies or media sales.
Thank you!
Assistant Centre Manager
Role to cover: Bookings, Marketing & Administration
Report to: Centre Manager
Responsible to: Vicar and PCC
Place of Work: St Pauls Church, Hills Road, CB2 1JP
Full time: 37.5 hours per week, Monday- Friday with capacity to work occasional evenings and a maximum of 2 Saturdays out of 4 each month, if needed. Time off in lieu applied.
Flexible working is possible with core hours being 10am-3pm. This will be discussed on a case-by-case basis and discussed with the Centre manager at the beginning of each week.
Holiday: 25 days per year plus bank holidays.
This is very much a hands-on role and will be suited to a candidate with sales, marketing and administration experience. This role is a significant and essential one for St Paul’s Church and Community Centre.
This role has two clear functions. Firstly to take the lead in room hire and bookings for the church. It is vital in this role for the business to be run with professionalism and skill, maximising the income for the church. The post-holder will develop a clear business strategy with support from the Centre Manager and commercial trustees. The business strategy should be mindful of the wider mission of the church and its community interests. An element of the position is event coordination, to help plan and run events, weddings, and to support external hirers with logistics and setup.
The second function of the role is marketing and communications. The post-holder will be responsible for helping to promote not just the commercial side of the business, but St Paul’s Church and Community Centre as a whole. This means developing an approach across social media, the physical building, the website, and other avenues to communicate the wider vision of St Paul’s. This will be done in consultation with the Centre Manager, Vicar, other staff members and with the PCC.
The role is the engine of the church, providing the necessary income to run the building, employ staff and help run the community programmes. You will be proactive and a self-starter, actively looking for business and ensuring all marketing has been produced and published accordingly. You will lead on the production of physical and digital assets and enable the updating of our website.
Experience in property management and with working in the 3rd Sector would be beneficial but not mandatory.
Report to:
The assistant centre manager is a key role in the life of St Paul’s Church. Working closely with the Centre Manager, other staff and volunteers, the postholder is essential to the smooth running of all our operations. The postholder works across the church and centre programmes but with a particular focus on bookings and marketing.
Role Description
Commercial:
• Be the lead on managing the commercial bookings from the initial enquiry all the way to the end of the booking, dealing with any queries or issues arising.
• Ensure that bookings are well-managed and appropriate for the spaces and facilities offered. Be available to work some Saturdays and evenings in order to facilitate out of hours and larger weekend events.
• Respond to bookings enquiries on email, via our website, on the phone and in person with a customer-focused professionalism and skill.
• Work with the Centre Manager and Vicar to ensure the appropriateness of bookings and cross-referencing with the church diary and community programme.
• Make and complete bookings on our Midas (or similar) booking system, detailing as much information as possible to be able to share with other members of the team.
• Work with the Centre Manager and Vicar to ensure the appropriateness of bookings and cross-referencing with the church diary and community programme.
• Administer all booking invoices in line with our agreed commercial terms, including deposits, and ensure clear paperwork/ communication for the book-keeper. Chase bad debts when necessary.
• Support the review of booking rates (including benchmarking), terms & conditions and commercial policies, conducted by the trustees.
• Bring in new business to the centre by reaching out to past, present and new clients to increase bookings.
Marketing:
• Be responsible for marketing St Paul’s Church and Community Centre, including physical and social media content. Be proactive in designing posters, flyers, banners and other promotional material, working with external designers and printers when needed.
• Advertise and promote the centre spaces for hire, working with the centre manager and commerce committee to maximise income.
• Ensure that both our physical and digital assets are within brand guidelines, professional and that they promote St Paul’s Church and Community Centre in a positive way.
• Oversee the website and ensure that it is up to date; oversee any new website design project. Enable other staff members to edit the website and support our social media.
Other:
• Be a team player who communicates and works well with our volunteers, the staff team, the commerce committee and vicar.
• Support the Centre Manager in the day-to-day operations of running the church and centre, including parish administration, practical tasks and liaison with external contractors, as necessary.
• Be involved in and support special projects, church events and community programmes e.g. ArtsFest.
• From time to time, you may be required to undertake tasks outside the specific tasks listed above.
• Ordering general supplies for centre such as cleaning and kitchen equipment.
• This job description should be read in conjunction with your contract of employment which always takes precedence.
• Be hands on if needed to assist centre manager in managing facilities and occasionally need to help with the setup of the mid-week church services.
Registered Charity
6 - 10
To be a place of encounter and radical hospitality.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Engagement Manager – Employee Volunteering
Reference Number: V557
Location: Homebased within South West England/London
Contract Type: Fixed term until 31st March 2026 (with possibility of extension)
Hours: Full time (35 hours per week)
Salary: £25,625 per annum plus up to £3366 London weighting (if applicable)
DBS/PVG: Basic
Job Family: 3
Line Manager: Project Manager
Closing date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:Week commencing 29th September 2025
Anticipated start date: ASAP
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
We are looking for a passionate Engagement Manager to join our team. They will work as part of the national (and local London) Employee Volunteering team working with corporate clients and community partners, creating and delivering team and individual volunteering events.
Here is some of what you’ll be doing, please refer to the full job description for full details:
· Research and deliver volunteering opportunities to meet the needs of specific client teams of volunteers, ensuring they are impactful and safe.
· Carry out logistics visits or virtual planning meetings and risk assessment for volunteer activity, ensuring compliance with the quality standards set by Employee Volunteering.
· Develop partnerships and manage relationships with community organisations and colleagues leading on internal Volunteering Matters projects locally.
· Ensure monitoring, impact and evaluation information and data is collected and that projects meet agreed targets, reporting format and schedule.
· Assist the Project Managers by preparing case studies, change stories and reports.
Having a regular presence in the locations where we are working with partners and individuals is essential for this role. Given the geographical spread of the working area, we are looking for somebody that lives and can travel across London & South West England.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
Registered Charity
101 - 500
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Thank you!
We have an excellent opportunity within our Homelessness Prevention Service for a Team Manager (internally known as a Project Manager), to help deliver support to people at risk of homelessness, to manage a team of experienced frontline staff and to work in partnership with stakeholders, statutory and non-statutory partners, and the wider community.
Key Benefits
- Enhanced annual leave, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)
- Life Assurance Cover
- Free subscription to Benenden healthcare or Perkbox
- 45p business mileage
- In-house Workplace Welfare Manager
The Team Manager Role
We’re looking for someone to work full time, 37.5 hours a week, to manage our Homlessness Prevention Service for people at risk of homelessness across Worcestershire; to manage the wider team of seniors, coordinators and support workers, and work in partnership with stakeholders to deliver on contractual KPIs. The service also delivers the SWEP Night Shelters across the six districts in Worcestershire.
You’ll have an opportunity to expand services that make a real difference in the lives of people who are currently homeless or at risk of losing tenancies.
You’ll ensure the service is set up to promote independence, provide high quality practical and emotional support, and to promote portable and sustainable outcomes.
Who we’re looking for
You’ll have a flexible and highly responsive approach to working, with relevant homelessness service experience. Due to the nature of travel between service areas, you will need to hold a full UK driving licence and have your own transport.
We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them.
If you don’t tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need!
About Us
Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, we’ve made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon.
CCP is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you’ll join a community of seasoned professionals who are genuinely excited about supporting your progress. We’re an Investors in People Gold accredited employer, committed to making the workplace better for you.
We look for people who embody our SPIRIT values:
- Showing gratitude and appreciation of others
- Demonstrating personal and professional pride
- Integrity is everything
- Reflect and learn
- Continuous improvement
- Take your best self wherever you go
Come and join a charity focused on people rather than profit – click apply now!
Position: Team Manager - Homelessness Prevention Service (992)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: Worcester
Pay: £26,550pa (Band D)
Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed.
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.
We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
INDHP
REF-223707
Thank you!
Ambitious Senior Support Worker looking to step up?
Or maybe you are leading a team but aren't happy where you are?
We want to hear from you!
We are currently seeking a Team Manager to play a vital role in ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire, Worcestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll be based mainly at our Cheltenham headquarters, working Monday to Friday, with occasional weekend cover if needed. Please note that due to the location of our properties, successful applicants will need to have a full UK driving licence and access to their own vehicle. Experience in supporting young people with independent living, and management is essential. We are also offering a £2,000 welcome bonus to any successful external applicant (please see bottom of advert for full details).
Why should you consider this opportunity?
Work with and lead an established team, with the average length of service over 3.5 years.
Support from a very well established and tight knit senior management team with decades of experience.
Implement new initiatives, developing a service which has grown in the last 5 years from a few properties to 20 across 5 counties.
You'll re-enforce, positive support being delivered and establish the same standards in new placements.
You'll lead and develop your senior support workers and the team implementing a strengths-based, trauma-informed approach to empower young people in improving independent living skills.
You'll ensure the rota is covered with suitably trained staff and help with on-call duties shared amongst all managers.
Who are we?
Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Why join us?
- 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
- Enhanced pension
- Enhanced sick pay
- Death in service benefit
- Free subscription to Benenden healthcare cashback plan or Perkbox discounts
- 45p Business Mileage^^
- Investors in People Gold accredited employer, committed to making the workplace better for you.
- Comprehensive induction and ongoing training and development.
- Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
- In-house Workplace Welfare Manager for support when needed.
Are Your Values Aligned with Ours?
We look for staff who embody our SPIRIT values:
- Show gratitude and appreciation of others.
- Demonstrate personal and professional Pride.
- Integrity is everything.
- Reflect and learn.
- Continuous Improvement.
- Take your best self wherever you go.
Apply Today if you share our values and are ready to make a meaningful difference.
Terms and conditions of welcome bonus:
- Only available to people who have never previously worked for CCP
- Structured as two payments, 50% after your first successful month and 50% paid after successfully completing your probation period, provided you aren't working your notice period
- The welcome bonus is only payable for contracted positions, not bank/sessional workers
- Unlike other welcome bonuses, we will pay the NI and tax so that you take home the full amount
Position: Team Manager (999)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: Gloucester, Worcester and surrounding areas.
Pay: £26,550-£29,400, depending on experience
Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed.
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 30 in total). Purchasing additional holidays is capped at 5 per year.
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
INDHP
REF-223708
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Job Title: Engagement Manager
Reference Number: V555
Location: Dumfries and Galloway - West - Home and Community working
Contract Type: Fixed Term – 31st March 2026
Hours: 17.5 hours per week
Salary: FTE £25,625 (Part time as advertised £12,813)
DBS/PVG: PVG Required
Job Family: 3
Line Manager: Kim Maxwell – Delivery Leader
Closing date: Monday 22nd September – we reserve the right to close this application early if we receive sufficient applications
Interview Date/s: TBC
Anticipated start date: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Dumfries and Galloway, working specifically in the West of the region. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across the West of Dumfries and Galloway, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision
Here is some of what you’ll be doing, please refer to the full job description for full details:
• Engaging directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need in advance of volunteering.
• Developing and maintaining good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
• Identifying, creating and developing relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination.
• Supporting with funding applications and opportunities
• Researching and engaging with partners to provide required coverage of placement sector.
• Managing the risk assessment, quality assurance and audit processes as appropriate.
• Ensuring monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
• Ensuring all the above is done with excellent record keeping, in accordance with compliance requirements.
• Promoting and representing Volunteering Matters and across Dumfries and Galloway.
• Contributing to the wider Volunteering Matters staff teams, upholding our values at all times.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
Registered Charity
101 - 500
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.