Service manager posts jobs in romford, greater london

Help shape the welcoming heartbeat of a growing feminist charity. 

Rape Crisis South London is looking for experienced and empathetic receptionists to job share.  

As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building. 

Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience. 

Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.45 hours per week – from 8.45am to 2pm Monday to Friday; second role is 25.15 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays).  Extra hours available for holiday cover.

Interview process
Shortlisted candidates will be invited to a one stage interview process:

Stage one: MS Teams

As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.

Interview questions are sent 5 working days before the interview.

Recruitment is ongoing until the positions are successfully filled, and interviews may be held on a rolling basis.

All applicants must have the right to work in the UK.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. 

 Safeguarding
 RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding.

How to Apply

Please submit your CV and a cover letter (up to 1,000 words) explaining how you meet the essential and desirable criteria.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

If you do not hear from us within a month of applying, please assume you have been unsuccessful.

The Beyond Food Foundation is looking for a Head Training and Events Chef.

Do you have the skills to train groups of young people and vulnerable adults to achieve amazing things in the kitchen? 

Do you want to be part of helping to change people's lives?

We are looking for someone inspirational to lead on our in-kitchen skills training and drive high standards of food production across all training and events. 

You will bring industry insights and experience to the role, leveraging these to support trainees into further training, work or volunteering roles in hospitality.

Our programmes are built around the kitchen and dining table, you will work closely with a Food Engagement Lead to craft sessions and experiences to leverage the power of food for changing lives. 

£40,000 - £44,000 experience dependant -  40hrs per week -  Generally Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays.

Location: HMP Brixton
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for 14th January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 666

Prospectus are excited to be working with our client to help them recruit for a Philanthropy Manager to join their team. The organisation is the UK’s LGBT+ anti-abuse charity. Founded in 1982, the charity has been championing the safety of the LGBT+ community for over 40 years. They work directly with thousands of LGBT+ people who have experienced abuse and violence every year. They run four national support helplines: for LGBT+ victims and survivors of domestic abuse, survivors of so-called “conversion therapy”, survivors of rape and sexual violence, and LGBT+ people who have experienced hate crime. They provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. They are a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do.

This role is offered on a full-time permanent contract basis paying a salary between £40,000 to £47,000 per annum with flexible hybrid working arrangements at their London office.

This role aims to develop, execute and deliver a strategic plan for philanthropic growth from major donors. The post holder will work with the Head of Fundraising and Comms to develop the charity's major donor strategy, establishing clear goals with sustainable fundraising targets, helping to ensure the long-term stability of the charity. They will be responsible for developing creative and meaningful high-quality donor experiences. The post holder will be responsible for creating a tailored communication plan for major donors, including regular reports demonstrating the difference their contributions have made.

They are looking for someone with demonstrable experience of raising income from mid and high-level donors. They are looking for a candidate with demonstrable experience of researching, securing and maintaining strong relationships with high-net-worth individuals and other stakeholders. The ideal candidate will have in-depth knowledge of LGBT+ experiences and communities with experience of working in the LGBT+, VAWG, or victim support sectors.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

JOB DESCRIPTION 

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. 

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Location - West London.  Hybrid role up to two days per week can be working from home.  At least three days per week on site.

Reporting to Co-Heads of Casework

Hours - 35 hours per week Monday to Friday

We have two roles available - one is permanent and the other is a three year contract.

The post holder would be responsible for:

* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.

* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

* Attending appointments with guest occassionally when needed

* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.

* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.

* Attending meetings with the Casework team, external service providers and partner organisations when required.

* Collating statistics and outcome measurements of the casework servicce for both internal and external use.

* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)

* Managing a small casework budget

* Undertaking any other duties as required by the charity.

Person Specification

Essential:

* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups

* Empathic attitude to homeless and vulnerably housed people

* Up to date knowledge of the welfare issues and legislation affecting homeless people

* Knowledge of relevant support services available to homeless people, particularly in West London

* Confident approach to and experience of, dealing with challenging behaviour

* Ability to maintain good relationships with colleagues and external service providers

* Highly organised with strong time management skills

* Ability to keep clear and up to date case records

* Experienced and competent in MS Office packages

* Ability to work independently and take the initiative to make important decisions.

* Flexible and supportive team member with excellent communication skills

* Ability to adhere to and implement Health & Safety, HR and operational policies

* Understanding of and commitment to Equal Opportunities

* For night shelter caseworkers, willingness to work a minimum of one evening per week

* This post will require an enhanced DBS check prior and during employment.

Desirable

* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers

Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development

Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.

You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups. 

The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.

KEY RESPONSIBILITIES  
 
1. Supporting Tutors, volunteers, senior staff and beneficiaries 
 
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies. 

· Facilitate and support local support groups, 

· Plan, arrange and run a variety of activities and training programmes. 

· Recruit and support a network of volunteers to co-facilitate support groups and activities 

· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope. 

· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups. 

· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards. 

· Coordinate and oversee respite and peer group support to the families. 

· Develop, monitor, update and review individual action plans for all beneficiaries. 

· Conduct evaluation reports (including case studies) and work with senior management to collate the information. 

· Assist senior management in leading  advisory group meetings and lead/facilitate local support group meetings. 

          Other duties as required

Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.

Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.

We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.

The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.

About the role

This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:

• Research and identify funding opportunities from trusts, foundations, and statutory sources
• Write compelling funding bids and reports that reflect our impact and values
• Maintain excellent relationships with funders and support project coordination with delivery partners
• Coordinate grant reporting and keep accurate records of income, spend, and deadlines
• Support internal monitoring and evaluation to strengthen our evidence base
• Help develop our approach to individual giving, fundraising events, and donor communications

We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.

Who we’re looking for

We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.

What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.

What we offer

• A supportive, mission-driven team working in solidarity with people seeking asylum
• Flexibility around working days, location, and hours
• An organisational culture that prioritises wellbeing and psychological safety
• The chance to shape an ambitious and growing organisation at a pivotal time

A little about us 

We are one of the largest providers of mental health services to schools in London. We also provide early years education and family support, including offering emergency assistance for families in crisis. Through this work we support thousands of children and families each year.

Our values

We work with children and families of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership. 

About the role

As Marketing and Communications Assistant, you will help us tell compelling stories about the work we do and the difference we make to children’s lives.  This exciting role would suit someone looking to gain experience in the charity sector and learn more about different areas of marketing and fundraising.  Experience of using Adobe InDesign is essential. 

Key responsibilities

The workload will be varied and rewarding.  Key responsibilities will include:

• Assist in developing marketing and fundraising campaigns from concept to completion.
• Design and produce print and digital materials, and support basic video editing.
• Create social media content, schedule posts, and update website content.
• Assist in marketing our mental health services to schools and promoting access to our family centres.
• Work with service teams to design engaging resources to support our work with children and families.
• Contribute to events, deliver presentations and manage communications with supporters.
• Help to distribute gifts and food to hundreds of disadvantaged families at Christmas.

 If this variety appeals to you, please apply today!

About you

• Proactive, enthusiastic, and comfortable managing a varied and busy workload.
• Enjoy creative challenges and working collaboratively.
• Experience using Adobe InDesign.
• Keen interest in marketing and fundraising and working in the charity sector.

What you will get in return

• Generous annual leave allowance of 27 days p.a. plus bank holidays
• 11% employer pension contribution
• Access to a staff Health Plan and Employee Assistance Programme
• The opportunity to access further training to develop your marketing skills
• The opportunity to wake up each morning and feel you are making a positive difference!

Location

Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff). Hybrid working options considered, with the expectation staff attend the office at least two or three days per week on average.  At busy times, full-time office working will be required.

Application deadline 

Monday 15th December 2025

Interview date

Monday 22nd December 2025

Application requirements

Please submit your CV and a concise cover letter (max. two sides of A4) that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.  The cover letter should include information on why you want to work for our organisation.  Only shortlisted candidates will be contacted.

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office.

Salary: £65,431.97 (including London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 5 January 2026 at 9am.

The Principal Practice Tutor will play a leading role in and delivering Frontline’s Approach Social Work programme, a fast-track master’s in social work.  This is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the programme.  

The role of Principal Practice Tutor is to provide programme leadership and team management ensuring a high-quality teaching experience as well as ensuring excellent participant placement experience by supporting Consultant Social Workers. 

The role comprises of six core areas of responsibility: 

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants 
• Support of Consultant Social Workers 
• Delivery (teaching) and Quality Assurance (marking) of the programme’s curriculum
• Supporting and operationalising wider organisational objectives 

You will work alongside the Head of Delivery, Principal Curriculum Leads and Principal Partnership Leads to ensure a high quality, effective learning experience for our participants. You are responsible for successfully incorporating best practice in pedagogy, through the provision of training, guidance and quality assurance activities across teams. 

We are actively seeking applicants from Global Majority backgrounds.

A little bit about you 

We are looking for a master’s-qualified, SWE-registered social worker with substantial children and families experience and a passion for developing others. You’ll be an engaging leader with strong practice insight, confident decision-making skills and a commitment to inclusive, anti-racist social work education.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Contract Type: Permanent

Salary: Circa £32,300

Hours: 37 per week

Department: People Culture & Leadership

Directorate: Continuous Improvement

Location: Working from home, with occasional UK travel

Reports to: Senior PCL Specialist

As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.

The postholder will use their subject matter knowledge, skills and experience alongside the principles of project management to support the design, development and implementation of a range of PCL products and services. Whilst the role supports all PCL activities, the role will have a focus on Equality Diversity and Inclusion (EDI)-related projects, therefore experience in this area is particularly desirable. Moreover we require someone with relevant knowledge and experience in one or more fields of the people/HR/OD/EDI profession.

Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of the role and the postholder will undertake a range of evaluation activities to identify improvements and make recommendations for improvement. They will be responsible for implementing agreed changes and maintaining PCL products to ensure they remain fit-for-purpose.

Stakeholder engagement is a key element of the role by building effective relationships and establishing networks to improve the uptake/adoption of PCL products and drive culture change.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date – 4 January 2026 with interviews being conducted on the 15 January 2026.

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation. 

This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life. 

 About Home-Start Merton – Making a difference to young families

We believe strong families make strong communities. 
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life. 

Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements. 

Our Charity Director Role

As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence. 

You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton. 

Key Responsibilities 

• Lead and inspire staff and volunteers to deliver high-impact family support services. 
• Oversee service delivery, safeguarding, and operational compliance. 

• Develop and implement a bold, diversified fundraising and income generation strategy. 

• Build and nurture relationships with funders, corporates, philanthropists, and community partners. 

• Act as a confident ambassador, raising the organisation’s profile locally and regionally. 

• Work closely with the Board of Trustees on governance, strategy, and long-term sustainability. 

About You 

You are: 

• Experienced in charity governance, financial management, and service delivery. 
• A proven fundraiser and relationship builder who can secure sustainable income across multiple sources. 

• A confident and inclusive leader who inspires and empowers teams. 

• Skilled in partnership development and community engagement. 

• Deeply committed to safeguarding, equality, and family wellbeing. 

Why Join Us? 

• Lead one of London’s most respected family charities. 

• Shape our strategy for growth and sustainability. 

• Join a passionate, values-led team and supportive board. 

• Enjoy flexible, hybrid working. 

How to Apply 

If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.

Apply via CharityJob or reach out to our Chair for an informal conversation. 

Closing Date: Friday 12 December 2025

Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds. 

The Management Accountant is responsible for ensuring that the staff and Trustees are supplied with timely, accurate and relevant financial information. This includes budgets for the Museum, trading subsidiary, individual departments and capital and revenue projects as necessary, as well as quarterly management accounts, cash flow and forecast, with additional analyses and reports as necessary.

This is a demanding post requiring attention to detail, the ability to take an overview and to make progress with several tasks in parallel. It is also an exceptional opportunity to work in a small and friendly environment at a busy and challenging time. The ideal candidate will have some understanding of the museum sector and an interest in the work of a high-profile National Museum.

The Finance team is headed by the Finance Director and in addition to the Management Accountant there is a Finance Manager and Finance Assistant.  The Museum employs around 80 members of staff (48 FTE).

Key responsibilities:

· Preparation of management reports, accurate quarterly forecasts and assistance with preparation of the year-end financial statements.

· Preparation of information for regular and ad hoc returns to DCMS and other external bodies.

· Ensure compliance with donor restrictions, public and charitable sector regulations and guidelines.

· Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.

· Provide and review financial information for funding applications.

· Key to the successful execution of these duties would be an understanding of financial information in relationship to the activities of the Museum and to explain these clearly to the Senior Management Team and Trustees.

· To provide the Board of Directors of the trading subsidiary, Soane Museum Enterprises, with relevant financial and management accounting information and to attend the quarterly meetings as required.

· With the Finance Director, ensure compliance with the Treasury publication ‘Managing Public Money’, Financial Reporting Manual (FReM), the Framework Document issued by DCMS, Cabinet Office control of Civil Service Pensions and the Statement of Recommended Practice on Accounting and Reporting by Charities (SORP FRS 102).

· As part of the finance team, work with the auditors of the Museum and SME and the internal auditor.

· To work with the Finance Director liaising with DCMS on financial and other matters and developing a good working relationship. This includes completion of annual and other reports including the Museum’s submissions for the periodic Spending Reviews.

· To maintain financial and internal control systems, mindful of the requirements of the Finance, Audit and Risk Committee, internal audit and the NAO. 

· To provide papers in a timely manner for meetings of the Trustees and their Finance, Audit and Risk Committee and to attend meetings, as required.

· To contribute financial expertise to Museum-wide projects and initiatives.

· Work one day a quarter on the weekend rota to support front of house staff (for which TOIL is given). 

Person Specification

· Educated to degree level or equivalent experience with an accountancy qualification ACA/CIMA.

· Good technical knowledge of relevant Accounting Standards.

(Knowledge of government accounting would also be desirable.)

· Experience ideally within the charity/not-for-profit sector or an understanding of compiling charity SORP and company accounts.

· A broad understanding of VAT requirements (including partial exemption methods) and other taxation issues such as the operation of Gift Aid in the charity sector and corporation tax within trading subsidiaries.

· Excellent communication skills with a willingness to take a hands-on approach. The Museum has only a small staff covering a multitude of disciplines working closely together in a cooperative environment.

· An ability to prioritise workload and use initiative with problem solving skills and attention to detail.

-      Excellent IT skills, including advanced Excel, and a working knowledge of accounting systems, preferably with direct experience of Sage.

-     An interest in the museum sector.

Remuneration

This is a 3 days a week post at a salary of £23,735 pa, (£39,558 FTE)

16 days annual leave plus (pro-rata of 26.5 days) and pro-rata Bank and public holidays  

Museum staff can choose to join an excellent, defined benefits pension scheme, the Principal Civil Service Scheme Alpha. The Museum provides an annual season ticket loan.

We have Hybrid Working and this post-holder can work for 1 day a week at home, on the completion of the 6 month probationary period.

Our policy allowing flexible start and finish times means that staff can choose to start work between 8.00am and 10.00 am in the morning and finish correspondingly between 4.00pm and 6.00pm.

Our Annual Report can be found in the ‘Governance and Management’ section of our website.

Applications:

The deadline for applications is Wednesday 31 December 2025.

Interviews will be held in the Museum on Friday 16 January 2026.

Please apply by sending a covering letter describing how you meet the criteria for this post with your CV and the names and email addresses of two referees.