Service manager posts jobs in telford and wrekin, shropshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.
You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations
This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.
We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
Responsibilities
As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:
Client Support
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Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.
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Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.
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Triage communication to the relevant team member, where needed.
CRM & Data Management
Maintain the accuracy and integrity of our CRM (HubSpot), including:
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Keeping contact details up to date.
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Researching school term dates and contact information.
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Auditing pupil numbers and other key data.
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Building segmented databases for outreach to new markets.
Project Support
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Assist with content uploads and conduct basic technical checks.
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Support the planning and organisation of projects (e.g. filming, product launches).
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Research and source goods or services to support delivery.
General Admin
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Prepare and send occasional hard-copy mailouts.
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Handle post and support light finance admin, such as banking cheques.
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Provide flexible administrative support as needed across the team.
Place of Work
This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.
The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.
We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.
We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.
Person Specification
At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.
The kind of person we’re looking for:
Essentials – you are:
Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.
Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.
A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.
Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.
Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.
Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.
Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.
Desirable – it’s a bonus if you:
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Have experience supporting schools, education settings or customer service environments.
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Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.
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Have experience supporting content updates, light marketing tasks, or school-facing comms.
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Have worked in a small, fast-paced organisation where self-direction was essential.
We’re looking for someone who:
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Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.
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Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.
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Is confident taking the lead when needed – actively shaping processes and offering support.
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Values teamwork and collaboration, but can also work independently and manage their own time well.
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Understands that while systems are important, people always come first—how they feel in their interaction with you matters.
Your cover letter should be a max 1.5 pages and include:
Why you are interested in the role.
How your experience and qualities align with the Person Specification.
Any preference or proposal regarding a job-share arrangement (if applicable).
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.




The client requests no contact from agencies or media sales.
This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.
If you are just looking for a job, then we are probably not for you. However, if you are an experienced finance and business operations professional able to demonstrate strategic and operational ability around financial planning and processes as well as delivering cost effective, efficient and fit-for-purpose business services, then we would like to hear from you. Charity finance experience and experience in a similarly broad role covering other areas of business operations including IT, risk management, data protection & data management and health & safety is a must.
We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.
We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.
We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.
This is a permanent, home-based role. There will be the requirement to attend internal and external meetings or events which will involve travel away from home and working outside of normal hours.
The role is both strategic and operational in nature and represents a fantastic chance to join an amazing charity at an exciting time of growth.
For job role specifics please see the Job Description.
What We Can Offer
· Competitive salary circa £33,000 (£55K FTE) per annum depending on experience.
· 15 days holiday on appointment plus pro rata bank holidays and one extra day for your Birthday.
· Stakeholder Pension Scheme from appointment.
· Time off in Lieu (TOIL) for out of hours work.
· Flexible working.
· Health Cash Plan
How to Apply
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role and how they match the requirements of the Job Description and Person Specification. Generic letters and agency approaches will not be considered. Please also include your CV.
First stage interviews will be held week commencing 28th July 2025.
Safer Recruitment
Special Olympics Great Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS/PVG check relevant to the requirements of the role. For this role that will involve a Basic Disclosure.
Equal Opportunities
Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply.
Other
The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a basic DBS check.
We will only contact those who have been selected for interview.
We request no contact from agencies.
We are Special Olympics GB. We are Inclusion in Action.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To develop and deliver the charity’s policy and campaigning strategy and the charity’s programme of health projects to ensure the charity achieves its key objectives. To build engagement with the NHS, Department of Health, Parliamentarians, policy makers, think tanks, charity and patient groups to develop and deliver our campaigning strategy. Build engagement with HCP networks and related organisations to inform and support delivery of our health information work.
To be the owner and primary point of contact for FBC’s health policy and campaigning activities, working closely with the CEO to represent the interests of the charity with decision-making bodies such as UK government and Parliament, NHS, devolved health and social care bodies and other stakeholders. The postholder will Influence key decision makers, collaborate in initiatives and comment on policy decisions to press for higher levels of research funding, organisational changes to drive earlier diagnosis and improvements in patient experience.
The post holder will have the ability to meld impactful campaigning, political astuteness and evidence-based policymaking to drive change with demonstrable sensitivity to health inequalities and other issues that affect bladder cancer patients and their families.
They will be organised and will be able to manage several tasks at once, meeting strict deadlines.
Candidates who are unable to answer the screening questions to our satisfaction will not be considered for the role.
The client requests no contact from agencies or media sales.
NACCOM is recruiting a new permanent External Affairs Manager to lead the work of our small but highly impactful External Affairs team.
About the role:
NACCOM is a national network of over 135 frontline organisations and charities across the UK, working together to end destitution amongst people seeking asylum, refugees and other migrants who aren’t able to access public funds because of their immigration status.
We do this by campaigning collectively for a fairer, more humane immigration system that doesn’t leave people destitute, and by sharing our learning, innovation, and resources across our membership to increase the level of accommodation provision and support the network is able to provide.
Join our charity at a pivotal moment. As our External Affairs Manager, you’ll sit at the heart of a high-performing, fully remote team, ensuring that migrant homelessness and destitution is high on the agenda. You will lead and mentor a talented External Affairs team, amplifying NACCOM’s voice as the UK’s expert voice on how the asylum and immigration system drives homelessness and destitution.
With our 20th-anniversary milestone and a bold new organisational strategy on the horizon, you’ll seize fresh opportunities to deepen our influence. Working hand-in-hand with frontline members, people with lived experience, and high-profile partners, you will deliver sharp, evidence-led campaigns and projects that put migrant homelessness at the top of policy and media agendas.
A strong aptitude for communications and campaigns, and an understanding of how that works alongside policy and research to underpin the external affairs function, is vital.
This role is for a dynamic, collaborative advocate who is passionate about social justice. If you’re ready to turn insight into impact — shaping narratives, forging alliances, and driving systemic change—we’d love to welcome you to NACCOM.
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Key role information:
Hours: Full-Time (35 hours) or Part-Time (28 hours) per week
Salary: Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable)
Leave: 25 days per annum plus Bank Holidays (England and Wales) pro rata plus additional concessionary days off between Christmas and New Year
Pension:NACCOM will contribute 6% of your gross salary
Additional benefits: flexible working hours, wellbeing time, wellbeing practice and Calm App
Contract: Permanent
Location: Home-based plus travel - all in the UK (approx 5 days per month). Opportunity to work part-time in a members’ office or a co-working space.
Responsible to: Director
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Job purpose:
The External Affairs Manager will work closely with the Director and provide vital support to NACCOM and its members by:
- Ensuring the strategic planning, management and alignment of communications, policy, research, campaigns, and advocacy as part of the External Affairs function at NACCOM.
- Ensuring NACCOM’s external affairs functions feed from and into our network development work and our Community Ambassador / Research programme
- Growing and safeguarding NACCOM’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences.
- Line-managing and supporting the Policy and Research Co-ordinator, Community Research Facilitator and part-time Communications Co-ordinator (currently covered by a freelancer) as well as managing any external consultants NACCOM works with across the External Affairs function.
- Along with the Director, acting as spokesperson for NACCOM.
- Overseeing the spend against budget for External Affairs-related work.
- Representing NACCOM at key, high-level meetings and coalitions, including with journalists, decision-makers and partners.
- Actively supporting a culture of collaboration, support and mutual respect at NACCOM and across the membership network.
For more information about the role, including person specification, please download the Job Description.
Recruitment timescales:
- Tuesday 8 July 2025 at 23.59: Deadline for applications
- Wednesday 23 and Thursday 24 July 2025: Stage one interviews held online as a Zoom call.
- Wednesday 30 July 2025: Stage two interviews with team, ideally in person but possibly online.
The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
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Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Role Purpose
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Winston’s Wish turn up the dial across our corporate partnerships fundraising. As our Corporate Partnerships Fundraiser, you will be responsible for growing income from new and existing corporate supporters through creative fundraising and engagement plans and efficient account management, ensuring all partnerships have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.
Working with a high level of autonomy, but within a supportive and friendly team, you will develop a live pipeline of prospects, be creative in delivering ways to keep corporate supporters engaged and provide strong stewardship to foster long-term and sustainable partnerships.
If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.
Main Responsibilities
Account Management and Stewardship
- Confidently manage a portfolio of existing corporate supporters who, together, make a significant difference to the lives of grieving children.
- Support the delivery of the corporate supporter activities, contributing to a team target.
- Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.
- Execute and adapt bespoke campaigns.
- Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
- Provide comprehensive stewardship for our corporate supporters.
- Prepare regular communications, rewards and incentives and feedback.
- Tailor impact reports to ensure supporters understand and are inspired by the impact of their support.
- Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.
Fundraising
- Identify new prospects in areas and industries where the charity is less known.
- Manage pipeline, approaches and KPIs to meet ambitious income targets.
- Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.
- Work with our Events Manager to leverage and maximise corporate participation in our evolving events programme.
- Deliver and submit creative and persuasive pitches, proposals and applications.
- Explore, develop and expand ways in which businesses can support the charity through new corporate supporter products and platforms to cultivate new and enhance existing relationships, e.g. employee volunteering, Charity of the Year, cause-related marketing, sponsorships and point of sale opportunities.
- Continually raise the profile of Winston’s Wish by networking and representing the charity at events as required.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- ·Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
- Desire to deliver the highest level of experience to corporate supporters and partners.
- Experience of prospecting and new business development.
- Experience of corporate giving mechanisms and platforms.
- Proven track record of fundraising from corporates in the not-for-profit sector, or similar transferable experience gained in the commercial sector.
- Highly professional, flexible and committed to achieving and exceeding KPIs.
- Exceptional communication and interpersonal skills.
- Excellent time-management and organisational skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities.
Desirable
- Understanding of child bereavement.
- Evidence of continued professional development.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: Friday 4th July 2025
Interview date: Wednesday 16th July 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
The successful candidate will have a good, current understanding of safeguarding practice as it applies to young people and will have practical experience of working/volunteering with children in this context. An understanding of school sport and/or the FA’s Safeguarding 365 standard would be an advantage.
If you are passionate about providing safe opportunities for children to play football, and have a track record of positive influence, then the role offers flexible working, pension provision and 31 days’ leave in an environment which strives for high levels of staff satisfaction.
The ESFA is an equal opportunities employer and welcomes applications from all communities. The ESFA is committed to safeguarding children and adults at risk. Due to the nature of this role. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Checks on online presence may be made as part of the application process.
The role description is below and applications should be submitted via email in the form of a CV highlighting the way in which you meet the role description, and a covering letter of no more than 2 sides of A4, outlining how you meet the person specification. We would welcome completion of our equality monitoring form, from which candidate data is anonymised and amalgamated with other EDI data to enable monitoring of our equality policy. This data will be removed from your application prior to shortlisting. Applications must be submitted to the CEO vis email no later than 29 June 2025. Successful candidates will be contacted during w/c 30 June and interviews are expected to take place on 7th July. The full JD & EDI form can be found on the ESFA's website.
Main responsibilities:
- To support delivery of The FA Schools’ Football Strategy and the English Schools’ FA’s Business Plan
- To manage the ESFA’s safeguarding work, in line with legislation, FA safeguarding policy, procedures, regulations, standards and guidance.
- To manage safeguarding and child and adults at risk protection concerns in a timely manner and in line with FA requirements and guidance.
- To take operational responsibility for the implementation of The FA’s Safeguarding 365 Standard for County FAs and driving safer practice and culture in schools’ football.
Job role
- To oversee, track and ensuring ongoing compliance with all areas of The FA’s Safeguarding 365 Standard for County FAs measures, policies and procedures and collate and submit all evidence for assessment.
- To operationally lead the implementation and delivery of safeguarding within the ESFA, being accountable for relevant areas of The FA’s Safeguarding 365 Standard.
- To support the Senior Leadership Team and take a dynamic and strategic approach to safeguarding delivery within the ESFA, raising awareness and providing organisational support and direction to colleagues and Members
- To work with the Chief Executive Officer to provide the Board with regular reports on safeguarding activity within the ESFA.
- To work with The FA Safeguarding Case Management Team (FA SCMT) to refer child abuse and adults at risk concerns to The FA, acting in line with the relevant FA safeguarding policy, regulations and guidance.
- To record all safeguarding concerns on the prevailing FA safeguarding system and ensure all data is securely retained in accordance with FA regulations, policies and data protection legislation.
- To manage all safeguarding poor practice concerns and complaints referred to the ESFA, with a focus on timeliness and outcomes and line with FA policy, regulations and guidance.
- To provide training, support and guidance to the ESFA and its Members on how to manage safeguarding complaints and concerns effectively, with a focus on timeliness and outcomes and in line with FA policy, regulations and guidance.
- To use IT systems to monitor safeguarding compliance across the schools’ football volunteer network to manage risk and assist in strategic planning.
- To utilise insight and data to inform all compliance activity and take appropriate activity to address non-compliance.
- To ensure the ESFA is compliant with safeguarding legislation e.g. Data Protection/GDPR 2018, Children’s Act, Protection of Freedoms Act (Criminal Record Checks), the Government’s prevailing ‘Working Together’ guidance. Prevailing ‘Keeping Children Safe in Education’ guidance and any other legislation or statutory guidance that may be introduced.
- To identify, develop and maintain strong relationships with key safeguarding stakeholders.
- To strategically manage effective Association Safeguarding Officer networks; liaising with the Local Authority Designated Officers, Local Safeguarding Partnerships, Local Safeguarding Adult Boards, Children’s and Adults’ Social Care Services, Police Child Protection Teams and support Association Welfare Officers to be compliant with safeguarding legislation, FA safeguarding policy, best-practice guidance and education programmes.
- To manage a diverse workload being able to prioritise work according to risk and timeframes, providing regular updates to the line manager on progress against the work programme, targets and business plan priorities.
- To maintain strong links with key FA staff and attend national FA safeguarding events and CPD courses to ensure knowledge and skills are maintained and updated.
- To work with colleagues to address poor behaviour and raise standards in schools’ football, promoting fun and safe football environments and creating a culture that lives and celebrates safer working practice across the ESFA’s activity and schools’ football.
- To co-ordinate safeguarding support visits, parental engagements and Association health checks with Members to ensure they are compliant with the records they have submitted to the ESFA and to check on the culture and safeguarding practice.
- To co-ordinate and deliver or source CPD events for Association Safeguarding Officers.
- To ensure that any individual helping with any ESFA or ESFA Member event involving children is suitably DBS-checked, trained and understand their responsibilities at the event.
- To work with colleagues to embed safeguarding and equality throughout the ESFA and the schools’ football network.
- To provide the highest level of customer excellence to support volunteers across all FA Technology systems.
- To line manage National Safeguarding Manager
- Execute tasks as required in order to meet the ESFA’s changing priorities.
- To support the Safeguarding Operations Group to deliver its responsibilities.
- To take responsibility for operational health and safety checks at ESFA headquarters
- To fulfil the financial responsibilities of the role as prescribed in the Financial Regulations.
- To participate in training, development and appraisal processes necessary to fulfil the role
- To support the ESFA Council to fulfil its responsibilities.
- To act with high standards of professionalism, business integrity and personal conduct at all times
- To act as an ambassador for the ESFA in the conduct of all business;
- To comply with the requirements of the staff handbook;
- To use best endeavours to support others in the achievement of their objectives;
- To conduct any other duties as may reasonably be required by the employer.
SKILLS
Essential
• Effective leadership and management
• Practical experience of managing and quality assuring safeguarding procedures
• A child-centred approach and the ability to maintain this perspective and apply common sense.
• Clarity about what constitutes low-level concerns, poor practice and abuse and how to manage cases effectively.
• Ability to deal constructively with people’s emotions (e.g. upset, distress, conflict, animosity).
• Capacity to handle confidential data/information sensitively.
• Ability to promote safer practice and the importance of safe and fun football environments.
• Outstanding team-working skills.
• Exceptional communication, interpersonal and influencing skills.
• Effective prioritisation and time-management skills.
• Competent in the use of IT, including Microsoft Office applications
• A reflective practitioner with a focus on continuous improvement
Desirable
• Effective presentation and facilitation skills.
• Ability to de-escalate heated and challenging situations.
• Experience of interviewing children and/or adults in relation to allegations.
KNOWLEDGE AND EXPERIENCE
Essential
• Working towards agreed safeguarding standards
• Influencing the practice of others
• Knowledge of current safeguarding legislation, policy and practice relating to children and adults at risk.
• Experience of working in a designated safeguarding role.
• Experience of writing reports and compiling case related evidence and information.
• Demonstrate a working knowledge of inclusion, equality and anti– discrimination.
• Working knowledge of the roles of statutory agencies in safeguarding children and adults at risk.
• Experience of implementing policies, protocols and guidance.
• Knowledge of the structure and partner organisations within football
Desirable
• Knowledge of The FA’s Grassroots Football Strategy.
• Working knowledge of current FA systems.
• Knowledge and understanding of diverse faiths, communities and cultures.
• Understanding of the effects of various conditions that affect children such as, but not limited to, ADHD and Tourette’s syndrome.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities of the role comprise:
Campaign planning
- Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
- Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
- Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
- Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
- Ensure campaign plans are fully scoped and uploaded to the online project management system.
- Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.
Press Office function
- Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
- Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
- Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
- Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
- Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
- Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
- Provide line management and development support to two Communication Officers.
About You
Essential competencies of the Campaigns and Media Manager:
- A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
- Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
- An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
- Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
- An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
- Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
- Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
- Be proficient in drafting statements and media responses at speed and in line with key messages.
- Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
- Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
- Be experienced in line management and fostering the NYA culture of personal growth
- Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
- An understanding of data protection and safeguarding young people.
- A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
- Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-222155
Ideal opportunity to develop and manage JET’s youth programme delivery in Dorset and Hampshire, helping young people be the best they can be.
A flexible and rewarding position within a dedicated and supportive team, working together to develop and deliver teamwork, leadership and employability programmes that inspire the next generation to realise their potential.
The post holder will be based from home, with a requirement to travel to schools and partner sites within Dorset and Hampshire (predominantly between Weymouth and Odiham)
Are you looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking a dynamic and highly motivated individual to take on the role of Regional Manager in Dorset and Hampshire. The ideal candidate will be passionate about supporting young people to reach their full potential and bring experience in coordinating youth programmes in partnership with key stakeholders such as schools, military, corporate and educational stakeholders.
The successful candidate will possess excellent organisational skills, have a solutions-focused mindset and a proactive approach to overseeing impactful and inspiring delivery. Relationship building is a key aspect to this role, as is the ability to manage multiple workstreams, ensuring high standards of delivery and responding flexibly to challenges that may arise.
The role will be responsible for maintaining and creating new relationships with school staff, local partners (including military, corporate and educational organisations) and volunteers to ensure programmes meet the needs of our young people. Working closely with the Area Director South, the post holder will be forward thinking and help to grow JET’s presence locally through identifying new opportunities within Hampshire and Dorset.
The post holder will be based from home, with a requirement to travel to schools and partner sites within Dorset and Hampshire (predominantly between Weymouth and Odiham). Fuel expenses are paid, and travel time is included as part of your working hours. Core delivery time is usually within the school working day and during school term time only. All other working hours can be managed with flexibility by the post holder to ensure that meetings with partners and colleagues, plus administrative tasks, are completed as required. You will be expected to work at least four days a week.
You will be joining a fantastically motivated and committed team who are all passionate about improving the lives of young people through our specialist youth programmes.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Monday 14th of July at 23:59.
Interviews will be held the week commencing Monday the 21st of July, with stage 1 interviews being held online (via Microsoft Teams) on Monday 21st of July and stage 2 interviews being held in person within Dorset or Hampshire (Venue to be confirmed) on Thursday 24th of July.
The stage 2 in person interview on Thursday 24th of July will consist of a formal interview, a presentation and a written task. The topic of the presentation will be given upon invite to interview and the written task information will be given at the interview.
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.
Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones.
A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.
This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.
As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.
You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.
As Account Manager, you will:
- Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
- Lead renewals, procurement coordination, and contract amendments with precision and confidence
- Identify opportunities for account growth and present tailored solutions to increase value
- Deliver training and guidance to help clients fully utilise the organisation’s tools and services
- Coordinate with internal teams to address client needs
- Re-establish contact with lapsed accounts and improve overall relationship depth
- Track usage and maintain detailed CRM records to support internal reporting and performance reviews
- Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels
Essential criteria
Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants.
- You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
- You have thorough knowledge of government procurement, compliance, and budgeting cycles
- You are able to evidence success in managing large or complex accounts with multiple stakeholders
- You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
- You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
- You have strong organisational skills and attention to detail in a fast-paced, remote environment
- You are confident communicating value and renewal strategy to senior client contacts
- You are proficient in using CRM systems such as Salesforce
- Your time zone is GMT or EST (or very close to)
Please see Essential Criteria section above for application guidance.
Expert recruitment for fundraisers and charities.
Ideal opportunity to develop and manage JET’s youth programme delivery in Oxfordshire and Wiltshire, helping young people be the best they can be.
A flexible and rewarding position within a dedicated and supportive team, working together to develop and deliver teamwork, leadership and employability programmes that inspire the next generation to realise their potential.
Are you looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking a dynamic and highly motivated individual to take on the role of Regional Manager in Oxfordshire and Wiltshire. The ideal candidate will be passionate about supporting young people to reach their full potential and bring experience in coordinating youth programmes in partnership with key stakeholders such as schools, military, corporate and educational stakeholders.
The successful candidate will possess excellent organisational skills, have a solutions-focused mindset and a proactive approach to overseeing impactful and inspiring delivery. Relationship building is a key aspect to this role, as is the ability to manage multiple workstreams, ensuring high standards of delivery and responding flexibly to challenges that may arise.
The role will be responsible for maintaining and creating new relationships with school staff, local partners (including military, corporate and educational organisations) and volunteers to ensure programmes meet the needs of our young people. Working closely with the Area Director South, the post holder will be forward thinking and help to grow JET’s presence locally through identifying new opportunities within Oxfordshire and Wiltshire.
The post holder will be based from home, with a requirement to travel to schools and partner sites within Oxfordshire and Wiltshire (predominantly between Brize Norton and Salisbury). Fuel expenses are paid, and travel time is included as part of your working hours. Core delivery time is usually within the school working day and during school term time only. All other working hours can be managed with flexibility by the post holder to ensure that meetings with partners and colleagues, plus administrative tasks, are completed as required. You will be expected to work at least four days a week.
You will be joining a fantastically motivated and committed team who are all passionate about improving the lives of young people through our specialist youth programmes.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Monday 14th of July at 23:59.
Interviews will be held the week commencing Monday 21st of July, with stage 1 interviews being held online (via Microsoft Teams) on Tuesday 22nd of July. Stage 2 interviews will be held in person within Oxfordshire or Wiltshire (Venue to be confirmed) on Friday 25th of July.
The stage 2 in person interview on Friday 25th of July will consist of a formal interview, a presentation and a written task. The topic of the presentation will be given upon invite to interview and the written task information will be given at the interview.
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Fundraising Development Manager
Up to £41,500 per annum
Full time (35 hours per week)
Permanent contract
Closing date for applications: 6th July 25
First interview: 14th July 2025
Second interview: 22nd July 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About you
Are you passionate about raising funds to make a real difference to nature in the UK?
We are seeking an exceptional person to develop our opportunities to secure funding from charitable trusts and foundations, with a focus on growing our reach among international funders, to enable The Wildlife Trusts to achieve our ambitious goals for nature’s recovery. Based within our Fundraising team and working closely with our Senior Leadership Team and colleagues across the organisation, you will be instrumental in growing our fundraising through relationship development and excellent stewardship.
You will be a motivated and resilient self-starter, enthusiastic about meeting new people and engaging them with our work. You will be skilled in researching funders and confident working closely with the Senior Leadership Team and with colleagues across the organisation to identify and utilise networking opportunities (both online and in person).
You will be a talented communicator, skilled in developing a compelling case for support to secure funding and in managing relationships with funders, both directly and with colleagues. A strategic and creative thinker, you will see the connections between different priorities and areas of work and create opportunities to raise the profile of our work with potential funders
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across Central England
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occaisonal training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occaisional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,075 (85% FTE) -£29,500 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 15th July 2025. Should you be shortlisted, the first round of interviews will take place online on Wednesday 23rd July, with in-person interviews, being held in Gloucestershire or West Midlands, on Tuesday 29th July 2025.
The successful candidate will be invited to meet the team on 31st July in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.
As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.
Key responsibilities include:
- Supporting the set-up and running of new support groups across Northern Ireland.
- Providing ongoing training and practical assistance to volunteers.
- Collaborating on the promotion of groups and services with internal teams and external partners.
- Ensuring compliance with safeguarding, GDPR and internal policies.
- Promoting Bipolar UK’s self-management courses and psychoeducation resources.
- Representing the charity within communities and building partnerships with local mental health services.
This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.
Applicants must be based in Northern Ireland due to the requirments of the role.
Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London.
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Applications without the specified cover letter will not be considered.
Applicants must be based in Northern Ireland.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.